Account & Service Control · Restriction or exception
You must be 18 or older, and the Services are limited to the 50 U.S. states and Washington, D.C.
You must be at least 18 to use Capital One Shopping, and by using it you represent that you are. Use is limited to the 50 United States and Washington, D.C. and is not intended for use elsewhere; some functions may not be available in other locations and territories.
Supporting quotations
To use the Services, you must be 18 years of age or older.
Use of the Services is limited to the 50 United States and Washington, D.C. and is not intended for use outside of those areas.
Certain functions of the Services may not be available in other locations and territories.
By using the Services, you represent and warrant that you are 18 years of age or older.
Qualifications & exceptions
Section 6.8 lists using the Services from non-authorized jurisdictions among behaviors that can lead to cancelled Rewards or account termination.
Account & Service Control · Restriction or exception
Breaking the terms can cost you your account and Rewards, and access can be refused at any time without notice
If you violate these terms, Capital One Shopping may suspend or terminate your Capital One Shopping Account, and you may lose your Shopping Rewards. Separately, it reserves the right to refuse you access to the Services or cancel your account at any time without notice, which is not limited to violations.
Supporting quotations
Violation of these terms may result in suspension or termination of your Capital One Shopping Account and loss of your Shopping Rewards
We reserve the right to refuse access to the Services or to cancel your Capital One Shopping Account at any time without notice.
Qualifications & exceptions
Section 6.8 says any Shopping Rewards balance is forfeited when an account is terminated or canceled.
Section 17.1 separately allows suspension or termination at any time without notice for any reason not prohibited by law.
Account & Service Control · Restriction or exception
You may not use the Services to buy goods or services for resale
You may not use Capital One Shopping to buy goods or services to resell to others. If Capital One Shopping or a partner Merchant suspects reseller behavior, in its own discretion, your account may be suspended or terminated and you may lose your Shopping Rewards.
Supporting quotations
You may not use the Services to buy goods or services for resale to other persons or third parties.
Suspected reseller behavior, as determined in Capital One Shopping’s or partner Merchants’ (defined below) discretion, may result in suspension or termination of your Capital One Shopping Account and loss of your Shopping Rewards.
Qualifications & exceptions
The decision rests on suspicion, judged in the discretion of Capital One Shopping or partner Merchants, not on a proven violation.
Not stated here
The source numbers this paragraph 2.2, the same number as the preceding paragraph; the duplicate numbering is preserved as published.
Account & Service Control · Procedure
You may need an account, and can sign in with Capital One bank or card credentials or a social network
To use the Services you may have to create a Capital One Shopping Account with a username and password, or register and log in with the credentials of an eligible Capital One bank or credit card account (“Capital One” here means Capital One, N.A. and its affiliates). The Services may also let you register and log in through a third-party social network such as Facebook; if you do, you agree to follow that network's terms that apply to you.
Supporting quotations
In order to use the Services, you may be required to create an account with Capital One Shopping, including a username and password (“Capital One Shopping Account”) or register and login using sign-on functionality using credentials from an eligible Capital One bank or credit card account.
The Services may allow you to register and log in using sign-on functionality provided by third-party social networks, such as Facebook. You agree to abide by such social networks’ terms and conditions applicable to you.
“Capital One” refers to Capital One, N.A. and its affiliates and subsidiaries.
Not stated here
Which Capital One bank or credit card accounts are “eligible” for sign-on is not stated.
Account & Service Control · Restriction or exception
You must keep your account information accurate, or the account can be suspended or closed without notice
If you register for a Capital One Shopping Account, you must give accurate and complete information about yourself and tell Capital One Shopping when it changes. It may suspend or terminate your account without notice if it cannot verify your information, if you do not update it, or if you do not provide it when asked.
Supporting quotations
you must provide accurate and complete information about yourself and you must tell us when any of the information you have provided to us changes
We may suspend or terminate your Capital One Shopping Account without notice if we cannot verify your information, or if you do not update it, or if you do not provide it when requested by us.
Account & Service Control · Restriction or exception
No misrepresenting who you are, Services information is for shopping only, and competitor accounts can be deleted
You must not falsely state or misrepresent your identity or your affiliation with any person or entity. Without Capital One Shopping's express written permission, you may use information obtained through the Services only for shopping or blocking ads. Capital One Shopping may delete, without notice, any account it determines may be associated with domains owned by, operated by or affiliated with its competitors.
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You are prohibited from falsely stating or otherwise misrepresenting your identity or affiliation with any person or entity.
You are prohibited from using any information obtained via the Services for any purpose other than shopping for products or services or blocking advertisements without the express written permission of Capital One Shopping.
We reserve the right to delete without notice any accounts that we determine may be associated with domains owned by, operated by, or affiliated with our competitors.
Qualifications & exceptions
The deletion standard is that an account “may be” associated with a competitor's domain, as determined by Capital One Shopping.
Account & Service Control · Restriction or exception
Merchant representatives may use the Services only for limited business purposes and cannot earn Rewards
Authorized representatives of Merchants and other businesses may make limited commercial use of the Services only to show their products or services to users, check information about their online offers shown through the Services, or give feedback to Capital One Shopping. That use exists only to help offer Merchant products to individual users. Merchants, businesses and their representatives may not buy through the Services and cannot earn or accumulate Shopping Rewards. If you use the Services for a Merchant or business, you promise you are authorized to bind it to these terms, and you bind it to them.
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MERCHANT CONTENT AND USE OF SERVICES BY MERCHANTS
Limited commercial use of the Services is permitted by authorized representatives of Merchants and business interests solely to: display their products or services to our users; verify information about relevant online offerings made available to our users via the Services; or provide feedback to Capital One Shopping about the Services.
Merchant and business interest use of the Services is made available solely to facilitate the offer for sale of Merchant or business interest products or services to individual users of the Services.
Merchants, business interests, and their representatives may not purchase products or services using the Services and are not eligible to receive or accumulate Shopping Rewards.
(a) are an authorized representative of that Merchant or business interest with the authority to bind that Merchant or business interest to these Terms and (b) are bound by these Terms on behalf of that Merchant or business interest
Qualifications & exceptions
This applies to people acting for Merchants or businesses, not to individual shoppers.
Section 23.3 gives Merchants a different dispute route: the arbitration agreement does not apply, Virginia courts have exclusive jurisdiction, and class or representative actions are excluded.
Account & Service Control · Restriction or exception
Capital One Shopping can suspend or end your access or account at any time, for any lawful reason, without notice
Capital One Shopping may suspend or terminate your access to the Services or your Capital One Shopping Account at any time without notice for any reason not prohibited by law. If it suspects you violated these terms, it may also pursue other legal or equitable remedies. Your rights under these terms end automatically if you fail to comply with any of them.
Supporting quotations
ACCOUNT AND SERVICES TERMINATION
We may suspend or terminate your access to the Services or your Capital One Shopping Account (if applicable) at any time without notice for any reason not prohibited by law.
If Capital One Shopping suspects that you have violated any provision of these Terms, Capital One Shopping may also seek any other available legal or equitable remedy.
Your rights under these Terms will terminate automatically if you fail to comply with any of these Terms.
Qualifications & exceptions
Termination or cancellation forfeits any Rewards balance (6.8), and Capital One Shopping disclaims liability for loss caused by termination (17.4).
Account & Service Control · User right or choice
You can stop using Adblock or Shopping at any time, and must delete the software if your account is terminated
If Capital One Shopping terminates your account, you must delete the Shopping extension and/or Mobile App from your devices. You can stop using Adblock at any time by deleting the Adblock extension, and stop using Shopping at any time by closing your Capital One Shopping Account and deleting the Shopping extension and/or Mobile App.
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If you have a Capital One Shopping Account that we choose to terminate, you must destroy or delete the Shopping Browser Extension and/or the Mobile App in your device or personal computer.
You may terminate your use of: (a) Adblock at any time by deleting the Adblock Browser Companion from your device or personal computer; and (b) Shopping at any time by terminating your Capital One Shopping Account and deleting the Shopping Browser Extension and/or the Mobile App.
Account & Service Control · Procedure
You can delete your account in settings, but any Rewards left in it are forfeited, so redeem them first
You can close your Capital One Shopping Account from the settings page on capitaloneshopping.com or in the Mobile App by clicking the account deletion button and completing the prompts. Deleting your account means you voluntarily forfeit any Shopping Rewards still in it; to avoid losing them, redeem them for e-gift cards before deleting. For uninstalling the extension or other software, see the software's Help information or email the address in section 30.
Supporting quotations
you may terminate your Capital One Shopping Account by navigating to the settings page on capitaloneshopping.com or in the Mobile App, clicking the relevant account deletion button, and satisfying any subsequent prompts
If you choose to delete your Account with us, you are voluntarily forfeiting any Shopping Rewards that are still in your Account. To avoid losing any Rewards you have earned via Shopping, you must redeem them for e-gift cards before deleting your Account.
please see the “Help” information available via the applicable Software or contact us at the email address listed in Section 30
Qualifications & exceptions
Redeeming requires the $5.00 minimum balance and verification (6.6), so a balance below the minimum cannot be redeemed before deletion.
Not stated here
Section 30 gives a web form and an email address; the email address is not readable in the saved text.
Customer Service is reached through a web form or by email
You can contact Capital One Shopping Customer Service by submitting the form at capitaloneshopping.com/get-help or by email. This is the contact route other sections refer to as section 30.
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CUSTOMER SERVICE AND FEEDBACK
You may contact Customer Service by submitting a form at https://capitaloneshopping.com/get-help or by contacting [email protected]
Not stated here
The Customer Service email address is not readable in the saved text; it appears only as an obfuscated placeholder.