23 of 105 cards in Charges & Financial Obligations
Charges & Financial Obligations · Context
Rewards are earned through Shopping Promotions and exchanged for e-gift cards
Capital One Shopping may offer Shopping Rewards, which can be exchanged for e-gift cards from Merchants. To earn them you must complete the actions and meet the conditions in specific offers (Shopping Promotions). Some Rewards come from making a qualifying purchase from a Merchant (Purchase-Based Rewards); others come from meeting incentive conditions such as creating an account or referring a new user (Incentive Bonuses). A qualifying “Eligible Purchase” is one made in response to a Shopping Promotion that meets that promotion's conditions, and Purchase-Based Rewards are paid only if the Merchant pays Capital One Shopping a commission and you do not cancel or return the purchase. To redeem Rewards your account must be in good standing, you must reach a $5.00 minimum balance (or a lower minimum it sets), and you must pass verification or fraud-prevention checks.
Supporting quotations
We may make Capital One Shopping Rewards (“Shopping Rewards” or “Rewards”) available to you. Rewards can be exchanged for e-gift cards from Merchants.
To obtain Rewards, you must complete certain actions and comply with the terms, conditions, and restrictions specified in offers made to you (“Shopping Promotions”).
A Shopping Promotion may require you to make a purchase from a Merchant that complies with certain terms, conditions, and restrictions to receive Rewards (“Purchase-Based Rewards”).
Alternatively, a Shopping Promotion may require you to meet certain incentive-based conditions, such as creating a Capital One Shopping Account or referring a new user, to receive Rewards (“Incentive Bonuses”).
An “Eligible Purchase” is a purchase from a Merchant in response to a Shopping Promotion that complies with the terms, conditions, and restrictions specified in the relevant Shopping Promotion.
the Merchant from which you make the purchase pays us a commission, unless you cancel or return the purchase, we will share a portion of the commission with you in the form of Purchase-Based Rewards
you must have accumulated a minimum balance of $5.00 worth of Shopping Rewards (or such lower minimum as we may establish)
Qualifications & exceptions
“May make … available”: Rewards are offered at Capital One Shopping's option, not guaranteed for every purchase.
Section 6 adds further conditions: being logged in, an account in good standing, the latest app or extension version, and identity verification; other cashback or coupon extensions, ad blockers (other than Adblock), VPNs or private browsing can prevent purchases from being credited.
Rewards are not cash, cannot be redeemed for cash, and are forfeited if the account is terminated or canceled (6.7, 6.8).
Charges & Financial Obligations · Restriction or exception
Coupon codes are sourced from partners and public sources, with no guarantee they work or save money
Capital One Shopping may share coupon codes you can use on Merchant sites. For partner Merchants it gets shareable codes directly from them; for other Merchants it uses publicly available and shared codes. It does not claim to have every code, and other codes with bigger discounts (including individual-use codes) may exist elsewhere. Its savings messages may be based on its code inventory, its best estimate of which codes apply, and recently observed prices, stock and savings. Because it does not sell goods or issue codes itself, displayed prices are estimates and it cannot guarantee any price or code will be available or give a discount. You are responsible for checking that a code is valid before using it. Elsewhere the terms disclaim liability for pricing and product-description errors, including errors caused by Capital One Shopping's own negligence.
Supporting quotations
We may share coupon codes with you that can be redeemed on third-party Merchant sites.
For Merchants we are not partnered with, we source publicly available and shared coupon codes. For Merchants we are partnered with, we receive shareable coupon codes directly from those third-party Merchants.
We do not claim to possess or share all possible coupon codes for a given Merchant or guarantee that any potential coupon code will result in savings.
There may be other coupon codes available, including individual-use coupon codes, with discounts that are not offered through Capital One Shopping.
our savings notifications messages may be based on the inventory of coupon codes we have received from Merchant partners, our best estimate of the applicability of coupon codes, recently observed pricing and in-stock information, and/or observed savings
the prices we display are estimates and we cannot guarantee that any particular price or coupon code will be available or result in a discount on items you purchase from Merchants
You are solely responsible for verifying the eligibility of a coupon code prior to making a purchase using that code.
SPECIFICALLY INCLUDING (BUT NOT LIMITED TO) ANY SUCH ERRORS OR OTHER INACCURACIES RESULTING FROM OUR NEGLIGENCE
Qualifications & exceptions
Capital One Shopping describes itself as an information-sharing service that does not sell goods or directly issue coupon codes.
Charges & Financial Obligations · Company practice
Price comparisons across Merchant sites are estimates you must verify
When you browse certain Merchant websites, Capital One Shopping may show offers for the same, similar or related products on other Merchants' websites. The prices it shows are estimates, and you are responsible for checking the information is accurate before you buy.
Supporting quotations
When you browse products and services on certain Merchant websites, we may display offers for the same, similar, or related products and services on other Merchant websites, also known as price comparisons.
The prices we display are estimates; you are solely responsible for verifying the accuracy of information before making purchasing decisions.
Qualifications & exceptions
The comparison may include similar or related products, not only the identical item.
Charges & Financial Obligations · Restriction or exception
To earn Rewards you must be logged in, keep the account in good standing and use the latest app or extension
To receive Shopping Rewards you must be logged into your Capital One Shopping Account, use the Services, and follow these terms and the terms of the specific Shopping Promotion. Your account must be in good standing, which means it is not terminated, suspended, under investigation or otherwise in default, and your profile must be up to date. You must have the latest version of the relevant app or extension installed, and your email address, phone number and any other information requested must pass Capital One Shopping's verification methods. Merchants, business interests and their representatives cannot earn or accumulate Shopping Rewards.
Supporting quotations
CAPITAL ONE SHOPPING REWARDS
To receive Shopping Rewards, you must be logged into your Capital One Shopping Account, you must use the Services, you must comply with these Terms and all terms of the applicable Shopping Promotion
your Capital One Shopping Account must be in good standing, which means the account status may not be terminated, suspended, under investigation, or otherwise in default, your Capital One Shopping Account profile must be up-to-date
you must have installed on your device the most up-to-date version of the applicable Service, and your email address and phone number (in addition to any other information we may request) must satisfy our verification methods as further outlined in Section 6.6
you must satisfy any verification or fraud prevention requirements used by Capital One Shopping
Merchants, business interests, and their representatives may not purchase products or services using the Services and are not eligible to receive or accumulate Shopping Rewards.
Qualifications & exceptions
An account that is merely “under investigation” is not in good standing, so Rewards can be withheld before any finding of wrongdoing.
Charges & Financial Obligations · Restriction or exception
Purchase rewards are a share of the Merchant's commission, lost if the purchase is untracked, returned or unpaid
When you activate a Shopping Promotion and make an Eligible Purchase that follows these terms, and the Merchant pays Capital One Shopping a commission, you get part of that commission as Purchase-Based Rewards, unless you cancel or return the purchase. Capital One Shopping relies on the Merchant to report the purchase, and a Merchant's or affiliate network's failure to report can delay or prevent your Rewards. You will not get these Rewards if the purchase is not identified as an Eligible Purchase, you break these or other applicable terms, you cancel or return the purchase, or the Merchant fails, for any reason, to pay a commission that can be shared. Rewards are usually calculated without shipping, taxes, fees and excluded items, because Capital One Shopping usually earns no commission on those.
Supporting quotations
When you respond to a Shopping Promotion by clicking to activate an offer and completing an Eligible Purchase in compliance with these Terms and the Merchant from which you make the purchase pays us a commission, unless you cancel or return the purchase, we will share a portion of the commission with you in the form of Purchase-Based Rewards.
We rely on information from the Merchant listed in the relevant Shopping Promotion to identify whether you have made an Eligible Purchase, and failure of a Merchant or affiliate network to report such information to us may delay or prevent you from receiving Purchase-Based Rewards.
You will not receive Purchase-Based Rewards in connection with a Shopping Promotion if: (i) your purchase is not identified as an Eligible Purchase; (ii) you fail to comply with these Terms or any additional applicable terms; (iii) you cancel or return the purchase; or (iv) the Merchant, for any reason, fails to pay us a commission on the purchase that we can share with you.
Purchase-Based Rewards are typically calculated without shipping costs, taxes, fees, and the cost of any excluded items, as we usually do not receive a commission on these components of your purchase.
Qualifications & exceptions
Section 30.2 lets you ask Capital One Shopping to evaluate missing Rewards, but its determination after review is final.
Not stated here
How large a “portion” of the commission is shared is not stated in these terms.
Charges & Financial Obligations · Restriction or exception
Other reward extensions, ad blockers, VPNs, private browsing or cleared cookies can stop you earning Rewards
Purchase-Based Rewards may not be available if you have another browser extension, toolbar, plug-in or similar app (other than Capital One Shopping's own extension or app) that offers rewards, coupons, discounts or cash back, because the purchase may be credited to that other tool and Capital One Shopping may get no commission to share. The terms also state that clearing cookies or browsing history, engaging with other affiliate services or ads, or using an ad blocker (other than Capital One Shopping's Adblock), VPN, private or incognito browsing, a cashback or promotional site, or another browser extension or service will interfere with confirming your purchase, so you will fail to qualify for Purchase-Based Rewards or an Incentive Bonus.
Supporting quotations
Purchase-Based Rewards may not be available if you have installed on your browser or device a browser extension, toolbar, plug-in, or similar application, other than the Shopping Browser Companion or Mobile App, that offers rewards, coupons, discounts, cash back, or other similar benefits
since in that case your purchases may be credited to that other application, and we may not receive a commission we can share with you in the form of Rewards
In addition, clearing your cookies or browsing history, engaging with other affiliate services or advertisements, or using an ad blocker (other than Adblock), VPN, private browsing mode, incognito mode, cashback or promotional site, or browser extension or other service will interfere with the ability to confirm your purchase and thus result in you failing to qualify for Purchase-Based Rewards.
will interfere with the ability to confirm your purchase and thus result in you failing to qualify for an Incentive Bonus
Qualifications & exceptions
For other reward extensions the terms say Rewards “may not be available”; for the listed browsing behaviors they say these “will interfere” and result in failing to qualify.
Section 6.8 separately lists accessing the Services through a VPN as behavior that can lead to cancelled Rewards or account termination.
Charges & Financial Obligations · Restriction or exception
Sign-up, referral and other bonuses have their own conditions, and overlapping offers may pay only once
Capital One Shopping may from time to time offer Incentive Bonuses, such as sign-up bonuses, referral bonuses and single-use incentives tied to product features, for new users or users who meet conditions other than an Eligible Purchase. Each bonus is subject to these terms and to that offer's own Incentive Bonus Conditions, which may include making one or more Eligible Purchases. If you take part in several bonus offers with overlapping requirements, Capital One Shopping may give Rewards only for the one you engaged with most recently. To get a bonus advertised on an online landing page, you must have reached that page from an advertisement for that specific offer.
Supporting quotations
Capital One Shopping may, from time to time, offer an Incentive Bonus for new users of certain Services and/or users who meet certain incentive-based conditions different from completing an Eligible Purchase with a particular Merchant.
Incentive Bonus offers may include, but are not limited to, sign-up bonus offers, referral bonus offers, and single-use incentives tied to specific product features.
Incentive Bonuses are subject to these Terms as well as any conditions of the specific Incentive Bonus offer (the latter, the “Incentive Bonus Conditions”). In some cases, Incentive Bonus Conditions may include making one or more Eligible Purchases.
If you engage with multiple Incentive Bonus offers with overlapping requirements, we reserve the right to provide Shopping Rewards only in connection with the one that you most recently engaged with.
To be eligible for an Incentive Bonus advertised through an online landing page, you must have navigated to that landing page from an advertisement for that specific Incentive Bonus offer.
Qualifications & exceptions
Large Incentive Bonus totals trigger a Social Security Number or ITIN requirement before redemption (6.6).
Not stated here
The individual Incentive Bonus Conditions are set in each offer and are not supplied here.
Charges & Financial Obligations · Restriction or exception
Referral rewards require the new user to install the app or extension through your link and be genuinely new
Capital One Shopping may from time to time offer referral rewards, a type of Incentive Bonus, to people who refer new users (Referrers) and to the new users they refer (Refer-ees), subject to these terms and that offer's Referral Conditions. By taking part, a Referrer lets the people they refer know that the Referrer uses Capital One Shopping. A Referrer earns a reward only if the referred person is a qualifying new user who has never had a Capital One Shopping Account (verified by Capital One Shopping), uses the Referrer's custom link to install the desktop browser extension or the Mobile App and mobile browser extension and enrolls in an account, the Referrer has not exceeded any referral payout maximum for the current period at payout time, and any other Referral Conditions are met. A Refer-ee earns a reward on the same new-user, install-through-the-link and other-conditions requirements.
Supporting quotations
Capital One Shopping may, from time to time, offer referral-based Shopping Rewards, which are a type of Incentive Bonus subject to these Terms as well as any conditions of the specific referral-based Shopping Rewards offer (the “Referral Conditions”), to users who refer new users (“Referrers”) and to referred new users (“Refer-ees”).
By participating in the referral program, a Referrer tells any corresponding Refer-ees that the Referrer is a Capital One Shopping user.
the Referrer must refer one qualifying new user to the Services (the Refer-ee is subject to verification by Capital One Shopping, including to verify that the Refer-ee has not previously had a Capital One Shopping Account)
the Refer-ee must use the Referrer’s custom referral link to install the Capital One Shopping desktop browser extension or Mobile App and mobile browser extension and enroll in an account with the Services
the Referrer must not have exceeded any referral-based Shopping Reward payout maximum in the current referral period at the time of payout
For a Refer-ee to be eligible for a referral-based Shopping Reward: (1) the Refer-ee must be a qualifying new user to the Services
Not stated here
The referral payout maximum, the length of a referral period and the other Referral Conditions are set in each offer and not supplied here.
Charges & Financial Obligations · Company practice
Rewards usually post 30 to 90 days after purchase, and travel rewards within 90 days after the trip
Rewards typically post about 30 to 90 days after an Eligible Purchase or after you complete an Incentive Bonus offer's conditions, but can take longer in some circumstances. Travel-related Rewards typically post within 90 days after the travel is completed, because of how travel commissions are confirmed, and can also take longer.
Supporting quotations
Rewards typically post approximately 30 to 90 days after an Eligible Purchase or the completion of the conditions of an Incentive Bonus offer, but may take longer to post in certain circumstances.
For travel-related Rewards, due to the nature of how travel commissions are confirmed and awarded to Capital One Shopping, Rewards typically post within 90 days after travel is completed (but, again, may take longer in certain circumstances).
Qualifications & exceptions
These are typical timeframes, not deadlines Capital One Shopping commits to.
Charges & Financial Obligations · Restriction or exception
Redeeming Rewards for e-gift cards needs a $5 balance, good standing and verification, and redemptions are final
To redeem Shopping Rewards for e-gift cards, your account must be in good standing, you must have at least $5.00 worth of Rewards (or a lower minimum Capital One Shopping sets), and you must pass any verification or fraud-prevention checks it uses. At its discretion these can include connecting an eligible consumer credit card or bank account (which you can later disconnect), giving a working U.S. phone number not linked to another account, and verifying your email. If you obtain a large enough number of Rewards from Incentive Bonuses, you must also give your Social Security Number or ITIN so it can meet tax reporting obligations. Merchants or gift card suppliers may limit how much can be redeemed in one transaction, and any extra limits or requirements shown in the Services override these terms where they conflict. All redemptions are final. E-gift cards are issued by Merchants or third-party gift card suppliers, are accessed through your account, and the choice of cards can change over time. Capital One Shopping may also withhold Rewards if you do not have the Shopping extension or Mobile App installed.
Supporting quotations
In order for you to be eligible to redeem Shopping Rewards for e-gift cards, (1) your Capital One Shopping Account must be in good standing; (2) you must have accumulated a minimum balance of $5.00 worth of Shopping Rewards (or such lower minimum as we may establish); and (3) you must satisfy any verification or fraud prevention requirements used by Capital One Shopping
which may include, at our discretion, connecting an eligible consumer credit card or bank account to your Capital One Shopping account (which can be subsequently disconnected at any time)
if you have obtained a large enough number of Shopping Rewards from Incentive Bonuses, you must provide us with your Social Security Number or Individual Tax Identification Number so that we can fulfill our tax reporting obligations
Merchants or third-party gift card suppliers may have restrictions on the amount that can be redeemed in a single transaction
To the extent that there is any conflict between these Terms and any additional limitations or requirements stated via the Services, those additional limitations or requirements will control.
All redemptions of Shopping Rewards are final.
E-gift cards are issued either by Merchants or by third-party gift card suppliers
E-gift card redemption options may change over time at the discretion of Capital One Shopping, Merchants, and third-party gift card suppliers.
We reserve the right to withhold Shopping Rewards and/or other features of Shopping if you do not have the Shopping Browser Companion or Mobile App, as applicable, installed on your device.
Qualifications & exceptions
Requirements stated in the Services (outside these terms) control over these terms where they conflict, so the in-app rules at redemption time may be stricter.
Connected card or bank data may also be used on an ongoing basis for internal analysis (see the identity verification card).
Not stated here
The Incentive Bonus amount that triggers the SSN or ITIN requirement is not stated.
The additional limitations or requirements “stated via the Services” are not part of the supplied text.
Charges & Financial Obligations · Restriction or exception
Rewards have no cash value, cannot be bought, sold or transferred, and do not expire while the account is valid
Shopping Rewards cannot be purchased. Unused Rewards in a valid Capital One Shopping Account do not expire. Rewards are not money, have no monetary value and can never be redeemed for cash or for items of monetary value outside the Services. They cannot be transferred or resold, combined with another account's or person's Rewards, or divided in a settlement, legal proceeding or on death.
Supporting quotations
Shopping Rewards cannot be purchased, and unused Shopping Rewards associated with a valid Capital One Shopping Account do not expire.
Shopping Rewards are not money or cash obligations, do not have any monetary value, and may never be redeemed for cash or for items of monetary value outside of the Services.
Shopping Rewards may not be transferred or resold in any manner. You may not combine your Shopping Rewards with Shopping Rewards belonging to any other Capital One Shopping Account or user.
Shopping Rewards cannot be divided as part of a settlement, legal proceeding, or death.
Qualifications & exceptions
Non-expiry applies only while the account is valid: Rewards are forfeited if the account is terminated, canceled or deleted (6.8, 17.3).
Section 15.3 says Rewards are only a limited, revocable license and remain Capital One Shopping's property.
Section 6.9 lets Capital One Shopping change redemption values or end the Rewards program at any time without notice.
Charges & Financial Obligations · Restriction or exception
Rewards can be withheld or taken back for suspected abuse, and any balance is forfeited if the account is closed
All Rewards are subject to review. If Capital One Shopping decides, in its sole discretion, that your behavior was fraudulent, abusive, unethical, suspicious or otherwise inconsistent with these terms, it may withhold, cancel or subtract pending or earlier Rewards and/or terminate your account. Examples it lists include trying to buy without legitimate payment, a pattern of returns or cancellations, reseller-like activity, using multiple or duplicate accounts, disposable email or email relay services, accessing the Services through a VPN, automation, scraping or reverse engineering, use from non-authorized jurisdictions, and conduct that threatens its relationship with a Merchant. If your account is terminated or canceled, any Rewards balance in it is forfeited.
Supporting quotations
All Rewards are subject to review, and Capital One Shopping reserves the right to withhold, cancel, or subtract any pending or prior Rewards and/or terminate your Capital One Shopping Account if we, in our sole discretion, determine that your behavior was fraudulent, abusive, unethical, suspicious, or otherwise inconsistent with these Terms of Service
attempting to make purchases without legitimate payment (as determined in Capital One Shopping’s or a Merchant’s discretion), engaging in a pattern of returning products or canceling services, engaging in activity that resembles reseller behavior, using multiple or duplicate accounts, using disposable email addresses or email relay services, accessing the Services through a VPN, using automation, scraping, or reverse engineering the Services, using the Services from non-authorized jurisdictions, and/or engaging in conduct that threatens or impairs our relationship with a Merchant
If your Capital One Shopping Account is terminated or canceled, any Shopping Rewards balance associated with your Capital One Shopping Account will be forfeited upon such termination or cancellation.
Qualifications & exceptions
“Suspicious” behavior is enough; the decision is in Capital One Shopping's sole discretion and the listed behaviors are examples, not a complete list.
Forfeiture applies on any termination or cancellation, including termination at Capital One Shopping's discretion under 17.1 and your own account deletion under 17.3.
Section 21.2 says Capital One Shopping will not reimburse Rewards forfeited because of a violation of these terms.
Charges & Financial Obligations · Restriction or exception
Capital One Shopping can change or end the Rewards program at any time without notice
Capital One Shopping may change the terms of the Shopping Rewards Program at any time without notice, including offers (such as Incentive Bonus offers), redemption values and the conditions for earning or redeeming Rewards. It may also alter or terminate the whole Rewards Program at any time without notice. The price, exchangeability and availability of Rewards are set in its sole discretion and can change without notice.
Supporting quotations
Capital One Shopping reserves the right to modify the terms and conditions of the Shopping Rewards Program at any time without notice, including, but not limited to, modifying offers (including Incentive Bonus offers), Shopping Rewards redemption values, or conditions for receiving or redeeming Shopping Rewards.
In addition, we may alter, change, or terminate the Capital One Shopping Rewards Program at any time without notice.
Price, exchangeability, and availability of Shopping Rewards are determined by us in our sole discretion and are subject to change without notice.
Not stated here
The terms do not say what happens to an unredeemed Rewards balance if the program is terminated.
Charges & Financial Obligations · Company practice
Rewards may be taxable, you pay any tax, and Capital One Shopping may report or withhold
Shopping Rewards you receive may be subject to tax, and paying it is your sole responsibility. Capital One Shopping may give you and the relevant government or tax authority information about Rewards you receive or redeem, and you agree to provide the information it needs to meet its reporting or withholding obligations. It may withhold tax from Rewards or redemptions where the law requires.
Supporting quotations
SHOPPING REWARDS THAT YOU RECEIVE MAY BE SUBJECT TO TAX, THE PAYMENT OF WHICH IS YOUR SOLE RESPONSIBILITY.
Capital One Shopping may provide you and/or the appropriate government agency or taxing authority with information related to any Shopping Rewards you receive or redeem in connection with the Services.
You agree to provide Capital One Shopping with all required information to assist Capital One Shopping in complying with its reporting or withholding obligations.
Capital One Shopping may withhold any tax from any Shopping Rewards or redemption of Shopping Rewards as required by applicable law.
Qualifications & exceptions
Section 6.6 requires a Social Security Number or ITIN once Incentive Bonus Rewards reach an unstated threshold.
Charges & Financial Obligations · Restriction or exception
Displayed prices are estimated full retail prices that can change, and pricing errors may be corrected without notice
Unless noted otherwise, a price shown for a product or service available through Capital One Shopping is the estimated full retail price of the item itself. Prices can change, and Capital One Shopping has no control over price changes made by Merchants or other third parties. You are responsible for checking the information, including the current and correct price, before you buy. If there is a pricing error, Capital One Shopping may correct it on the Services without notice.
Supporting quotations
Except where noted otherwise, the price displayed for a product or service made available for purchase via Capital One Shopping represents the estimated full retail price listed for the applicable product or service itself.
Please note that pricing information displayed on the Services is subject to change, and that we have no control over pricing adjustments made by third parties, including Merchants.
You are solely responsible for verifying the accuracy of information (including the current and correct price) before making purchasing decisions.
In the event of a pricing error, Capital One Shopping expressly reserves the right to correct the error on the Services without notice.
Qualifications & exceptions
Section 21.1 disclaims liability for pricing and product-description errors, including errors caused by Capital One Shopping's negligence.
Charges & Financial Obligations · Company commitment
Stock and delivery information is a reasonable-effort estimate with no guarantee
When shopping with the Shopping extension you will often see shipping and return options at different prices. Capital One Shopping says it will make a reasonable effort to give accurate information on stock availability, estimated shipping dates and delivery times, but makes no guarantees about them.
Supporting quotations
When shopping for products while using Shopping, you will often have a choice of various shipping and return options that may be offered for different prices.
We will make a reasonable effort to provide you with accurate information with respect to inventory availability, estimated shipping dates, and product delivery timeframes, but we make no guarantees with respect to such matters.
Charges & Financial Obligations · Restriction or exception
You are responsible for taxes and charges on purchases, and tax recovery charges may differ from tax actually paid
You are solely responsible for working out and paying the government taxes, fees and service charges from a transaction made through the Shopping extension. Except where the law requires, Capital One Shopping does not collect, report, pay or remit those taxes and does not collect taxes on purchased products for remittance to tax authorities. The section describes “tax recovery charges” on purchased products as recovering the estimated sales tax that Capital One Shopping must pay to the Merchant, says Merchants invoice it for certain charges including tax, and says Merchant sellers remit the taxes. Capital One Shopping is not a co-vendor with the Merchant. The tax it actually pays a Merchant can differ from the tax recovery charge, depending on rates, delivery location and taxability at the time of shipment.
Supporting quotations
YOU ARE SOLELY RESPONSIBLE FOR DETERMINING AND PAYING THE APPROPRIATE GOVERNMENT TAXES, FEES, AND SERVICE CHARGES RESULTING FROM A TRANSACTION OCCURRING THROUGH SHOPPING.
WE ARE NOT RESPONSIBLE FOR COLLECTING, REPORTING, PAYING, OR REMITTING TO YOU ANY OF THOSE TAXES, FEES, OR SERVICE CHARGES, EXCEPT AS MAY OTHERWISE BE REQUIRED BY LAW.
THE TAX RECOVERY CHARGES ON PURCHASED PRODUCTS ARE A RECOVERY OF THE ESTIMATED SALES TAXES THAT CAPITAL ONE SHOPPING IS REQUIRED PAY TO THE APPLICABLE MERCHANT FOR TAXES DUE ON THE PURCHASED PRODUCT.
MERCHANT SELLERS ARE RESPONSIBLE FOR REMITTING APPLICABLE TAXES TO THE APPLICABLE TAXING JURISDICTIONS. CAPITAL ONE SHOPPING DOES NOT ACT AS A CO-VENDOR WITH THE APPLICABLE MERCHANT FOR ANY PARTICULAR PURCHASED PRODUCT.
THE ACTUAL TAX AMOUNTS PAID BY CAPITAL ONE SHOPPING TO MERCHANT SELLERS MAY VARY FROM THE TAX RECOVERY CHARGE AMOUNTS
Not stated here
The terms do not say which purchases carry a tax recovery charge; section 3.4 says Capital One Shopping does not sell goods directly, so how a purchase through Shopping leads to Capital One Shopping paying a Merchant is not explained.
Whether the difference between a tax recovery charge and the tax actually paid is refunded or kept is not stated.
Charges & Financial Obligations · Restriction or exception
Rewards are only a revocable license to use within the Services and remain Capital One Shopping's property
Shopping Rewards are given to you under a limited, personal, revocable, non-transferable, non-sublicensable license to use them within the Services. You have no property interest, right or title in any Shopping Rewards or other attributes of using the Services, and all Rewards remain Capital One Shopping's sole property.
Supporting quotations
Shopping Rewards obtained via the Services are provided to you under a limited, personal, revocable, non-transferable (except as specifically provided below), non-sublicensable license to use within the Services.
You have no property interest, right, or title in or to any Shopping Rewards appearing or originating in the Services or any other attributes associated with use of the Services. All Shopping Rewards remain the sole property of Capital One Shopping.
Qualifications & exceptions
Because the license is revocable and Rewards stay Capital One Shopping's property, the program-change, review and forfeiture rules (6.8, 6.9) can remove an unredeemed balance.
Not stated here
The license is “non-transferable (except as specifically provided below)”, but no later provision in the supplied text allows a transfer; section 6.7 says Rewards may not be transferred in any manner.
Charges & Financial Obligations · Restriction or exception
No guarantee of the lowest price, and no responsibility for third-party products or your transactions with Merchants
Whatever the Services say or imply, Capital One Shopping does not guarantee that products or services offered through parts of the Services are sold at the lowest price, or with the most favorable shipping and handling fees or times. It does not warrant, endorse, guarantee or take responsibility for any third-party product or service advertised or offered through the Services, and is not responsible for monitoring any transaction between you and third-party providers, including Merchants and sellers.
Supporting quotations
NOTWITHSTANDING ANYTHING WRITTEN OR IMPLIED IN THE SERVICES, CAPITAL ONE SHOPPING DOES NOT GUARANTEE THAT PRODUCTS OR SERVICES OFFERED THROUGH CERTAIN PORTIONS OF THE SERVICES WILL BE SOLD AT THE LOWEST PRICE COMPARED TO ALL OTHER OFFERS OF THE SAME PRODUCTS OR SERVICES OR WITH THE MOST FAVORABLE SHIPPING AND HANDLING FEES OR SHIPMENT TIMES.
CAPITAL ONE SHOPPING DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES
CAPITAL ONE SHOPPING IS NOT RESPONSIBLE IN ANY WAY FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES, INCLUDING ANY MERCHANTS OR SELLERS
Charges & Financial Obligations · Restriction or exception
No liability for hacked or lost Rewards or gift cards, though lost Rewards from technical problems may be restored
Capital One Shopping has no liability for hacking or loss of your Shopping Rewards or e-gift cards, for example because your account password or email account was compromised. You release it from responsibility for maintaining or updating your Rewards balance, although it agrees to use commercially reasonable efforts to do so. If Rewards are lost because of technical or operational problems with the Services, it may replenish them once the loss is verified. It will not reimburse Rewards, or anything obtained with them, that are forfeited because you violated these terms.
Supporting quotations
We have no liability for hacking or loss of your Shopping Rewards or e-gift cards (including, by way of example, due to breach of your Capital One Shopping Account’s password security or due to your email account becoming compromised).
You absolve us of any responsibility to maintain or update your Shopping Rewards balance, but we agree to use commercially reasonable efforts to do so.
If there is a loss of Shopping Rewards in your Account due to technical or operational problems with the Services, we may replenish the lost Shopping Rewards once the loss has been verified.
We have no obligation to, and will not, reimburse you for any Shopping Rewards or any products or services obtained via Shopping Rewards that are forfeited due to your violation of these Terms.
Qualifications & exceptions
Replenishing Rewards lost to technical problems is discretionary (“may”), not promised.
Charges & Financial Obligations · Restriction or exception
You pay your carrier's text messaging, data and other charges for using the Services
You are solely responsible for fees charged by your telecommunications or other service provider related to your use of the Services, including text message fees and data charges.
Supporting quotations
You are solely responsible for all fees charged by your telecommunications service provider or any other service provider related to your use of the Services, including without limitation any SMS / text messaging fees, data charges, and other fees.
Charges & Financial Obligations · Context
For energy products, Capital One Shopping is a registered Texas electricity broker paid by Merchants
For certain energy-related products and services offered by Merchants, Capital One Shopping Holdings, LLC is a registered electricity broker with the Public Utility Commission of Texas (registration BR230315). It receives a fee from Merchants when users enroll in or buy their energy products through the Services. You can send inquiries or complaints about the Services to Capital One Shopping, and complaints about energy products and services to the Public Utility Commission of Texas's Customer Protection Division by mail, phone, fax, TTY, Relay Texas or email.
Supporting quotations
ENERGY-RELATED PRODUCTS AND SERVICES
Capital One Shopping Holdings, LLC, d/b/a Capital One Shopping, is a registered electricity broker with the Public Utility Commission of Texas (PUCT). Our broker registration number is BR230315.
We receive a fee from Merchants when users use the Services to enroll in or purchase the Merchants energy-related products and services.
You may also direct inquiries or complaints concerning energy-related products and services to the Public Utility Commission of Texas by mail: Public Utility Commission of Texas, Customer Protection Division, P.O. Box 13326, Austin, Texas 78711-3326
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The Public Utility Commission's email address is not readable in the saved text.
Charges & Financial Obligations · Procedure
If you think Rewards are missing you must contact Capital One Shopping, and its decision after review is final
Capital One Shopping says it strives to give Rewards to users who meet both the Shopping Promotion's terms and these terms. If you believe you should have received Rewards you did not get, you must contact it so it can evaluate your case, which may include asking for proof of purchase. Once it has fully evaluated your situation, its determination is final. It cannot guarantee you will receive Rewards after contacting it, and if that concerns you, you may prefer to return or cancel your purchase.
Supporting quotations
we strive to provide the relevant Rewards to Capital One Shopping Users who satisfy both the terms of those Capital One Shopping Promotions and these Terms
If you believe that you should have received Rewards that you did not receive, you must contact us using the above contact information so that we can evaluate.
Once we have fully evaluated your situation–including, by way of illustration, by requesting relevant proof of purchase–our determination is final.
We cannot guarantee that you will receive Rewards after contacting us, and if you have concerns about this or any other factor related to a purchase that may not be completely addressed by our review, you may prefer to return or cancel your purchase.
Qualifications & exceptions
“Final” describes Capital One Shopping's internal review; the arbitration agreement (section 31) still covers disputes about your account and use of the Services.
Returning or cancelling a purchase itself means you will not receive Purchase-Based Rewards for it (6.2).
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No deadline for raising a missing-Rewards request is stated.