Privacy Policy

Capital One Shopping · Official agreement

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13 of 68 cards in Account & Service Control

Account & Service Control · Permission or license

Automated tools may flag Terms of Service violations, which can lead to account termination

Capital One Shopping may use automated tools to identify and detect abuse of the services or other violations of its Terms of Service, which may lead to the consequences described in those terms, including termination of your account. The policy adds that you may exercise your privacy rights, consistent with applicable law, as described in its rights section.

Supporting quotations

We may use automated tools to identify and detect abuse of the Services or any other violation of the Capital One Shopping
which may lead to the consequences described therein (including but not limited to termination of your account)
You may exercise your rights as described under the section below titled, "Your Privacy Rights and Choices," consistent with applicable law.

Qualifications & exceptions

  • Consequences are those described in the Terms of Service; termination is one example, not the only one.

Not stated here

  • The Terms of Service are linked but not supplied, so the specific consequences and any review process are not analyzed here.

Account & Service Control · User right or choice

You can review or update certain account information by logging in

You may review or update certain account information by logging into your account online. If self-service does not resolve your request, you can contact Capital One Shopping using the details in its Contact Us section.

Supporting quotations

You may review or update certain account information by logging into your account online.
If self-service through your account does not solve your request, please contact us

Qualifications & exceptions

  • Only "certain" account information can be reviewed or updated this way.

Account & Service Control · User right or choice

You can unsubscribe from promotional emails and turn off push notifications at any time

Capital One Shopping may ask for your consent for some optional uses, such as promotional emails. You can unsubscribe from promotional emails at any time without affecting the service or your relationship with Capital One Shopping, and you can opt out of push notifications or in-app messages at any time through your mobile device's permission settings.

Supporting quotations

In some cases we may request your consent for optional uses of your information, such as when we send you promotional emails.
You can unsubscribe to our promotional emails at any time without impacting the service we provide to you or affecting the relationship we have with you.
You may opt out of push notifications or in-app messages at any time by adjusting the permissions in your mobile device settings.

Cross-references

Account & Service Control · User right or choice

You may be able to get a copy of your data and learn who it was disclosed to

Depending on your jurisdiction, you can ask Capital One Shopping for a copy of the personal information it holds about you, whether it holds personal information about you, the purposes for which it processed it, and the third parties to whom it was disclosed.

Supporting quotations

Right to Access: You can ask us for a copy of the personal information we hold about you.
you can ask us for information about the purposes for which we have processed your personal information and the third parties to whom your personal information has been disclosed
Depending on your jurisdiction, you may have the following rights:

Qualifications & exceptions

  • Available only depending on your jurisdiction and to the extent applicable data protection law provides it.

Account & Service Control · User right or choice

You may be able to ask for deletion, but Capital One Shopping may refuse for legal reasons

Depending on your jurisdiction, you can ask Capital One Shopping to delete the personal information it has about you. It may not always be able to comply for specific reasons consistent with applicable law, and will tell you those reasons, if applicable, when you make the request.

Supporting quotations

Right to Delete: You can ask us to delete the personal information we have about you.
we may not always be able to comply with your request for specific reasons consistent with applicable law, which will be notified to you, if applicable, at the time of your request
Depending on your jurisdiction, you may have the following rights:

Qualifications & exceptions

  • Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
  • Deletion requests may be refused for reasons consistent with applicable law.

Account & Service Control · User right or choice

You may be able to correct inaccurate data, most easily in account settings

Depending on your jurisdiction, you can ask Capital One Shopping to correct incomplete or inaccurate personal information it holds about you. The easiest way, for details such as your address, is to update your account settings.

Supporting quotations

Right to Correct: You can ask us to correct incomplete or inaccurate personal information we hold about you.
The easiest way to correct information we have about you (e.g., your address) is by updating your
Depending on your jurisdiction, you may have the following rights:

Qualifications & exceptions

  • Available only depending on your jurisdiction and to the extent applicable data protection law provides it.

Account & Service Control · User right or choice

You may be able to get a machine-readable copy of some of your data

Depending on your jurisdiction, you can ask for a copy of your personal information in a structured, commonly used, machine-readable format. Only certain personal data may be included, such as automated information you consented to Capital One Shopping using or information used to perform a contract with you.

Supporting quotations

Right to Data Portability: You can ask us for a copy of your personal information in a structured, commonly used, machine-readable format.
Only certain personal data may be included, such as automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Depending on your jurisdiction, you may have the following rights:

Qualifications & exceptions

  • Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
  • Portability covers only certain personal data.

Account & Service Control · User right or choice

You can stop marketing messages, but administrative messages will still be sent

You can ask Capital One Shopping to stop sending you marketing messages at any time, most easily by using the opt-out link in any marketing message. If you opt out of marketing emails, it may still send important administrative messages, which you cannot opt out of. You may also opt out of certain behavioral advertising as described in the third-party advertising section.

Supporting quotations

Right to Opt-Out of Direct Marketing: You can ask us to stop sending marketing messages to you at any time. The easiest way to do this is by following the opt-out links on any marketing message sent to you.
if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out
You may also opt out of certain behavioral advertising
Depending on your jurisdiction, you may have the following rights:

Qualifications & exceptions

  • Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
  • Administrative messages cannot be opted out of.
  • Behavioral advertising opt-out covers only "certain" advertising.

Cross-references

Account & Service Control · User right or choice

Objecting to or restricting processing may require deleting your account

Depending on your jurisdiction, if you feel processing based on legitimate interest affects your fundamental rights and freedoms, you can ask Capital One Shopping to stop it; it may instead show compelling legitimate grounds that override your rights. In certain circumstances you can also ask it to suspend processing. For both, in some cases the only way to stop processing may be to delete your account.

Supporting quotations

If you feel processing of your personal information based on Legitimate Interest impacts your fundamental rights and freedoms, you can ask us to stop processing your personal information.
Alternatively, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Right to Restrict Processing: In certain circumstances, you can ask us to suspend the processing of your personal information. In some cases, the only way to stop processing your personal information may be for us to delete your account.
In some cases, the only way to stop processing your personal information may be for us to delete your account.
Depending on your jurisdiction, you may have the following rights:

Qualifications & exceptions

  • Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
  • Objection applies to processing based on legitimate interest.
  • Capital One Shopping may continue if it shows compelling legitimate grounds.

Account & Service Control · Procedure

Use your country's Contact Us address to exercise rights; some data may be exempt

To ask about how Capital One Shopping uses personal information or to exercise your data subject rights, use the contact information for your jurisdiction in the Contact Us section. Capital One Shopping will respond consistent with applicable law, and certain personal information may be exempt from requests under data protection or other laws.

Supporting quotations

please see the appropriate contact information for your jurisdiction in the "Contact Us" section below. We will respond to your request consistent with applicable law.
Note that certain personal information may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.

Qualifications & exceptions

  • Some personal information may be exempt from requests.

Not stated here

  • No response deadline or identity verification process is described.

Account & Service Control · Restriction or exception

The services are for adults only; users under 18 may not use them

The services are not intended for or targeted at people under 18, and Capital One Shopping does not knowingly collect personal information from them. If you are under 18 you are not permitted to use the services and should not send information about yourself. A parent or guardian who believes a child has provided information should contact Capital One Shopping by email.

Supporting quotations

Our Services are not intended for, nor targeted toward, individuals under 18. We do not knowingly collect personal information from individuals under age 18.
If you are under the age of 18, you are not permitted to use our Services and should not send any information about yourself to us through the Services.
If you are a parent or guardian and believe a child has provided us information, please contact us at

Not stated here

  • The policy does not say what Capital One Shopping does with a child's information after being contacted.
  • The contact email address is obscured in the saved text.