Privacy Policy

Capital One Shopping · Official agreement

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18 of 68 cards in Data Access & Collection

Data Access & Collection · Company practice

Collected identity data can include your Social Security and taxpayer ID numbers and your password

Capital One Shopping defines personal information as any data that can be associated with you directly or indirectly, and what it collects depends on how you use the services. The personal information it collects includes identity data such as your name, whether you have an account, billing and shipping addresses, zip or postal code, email, phone details, Social Security number, taxpayer identification number and information you give about other products and services you own or use, plus login data such as your username and password.

Supporting quotations

which means any data that can be associated with you as an individual, either directly or indirectly
We collect different information depending on how you use the Services and how you interact with us.
Identity data, such as your name, whether you have an account, your billing address, mailing/shipping address, zip/postal code, email, phone details, social security number, taxpayer identification number, and information that you provide us about other products and services you own or use
Login data, such as your account username and password

Qualifications & exceptions

  • Collection varies with how you use the services; not every user's data will include every listed item.

Not stated here

  • The policy does not say in which situations a Social Security or taxpayer identification number is collected; a later purpose mentions issuing tax forms in limited circumstances, but the link is not stated.

Data Access & Collection · Company practice

Browser extensions may collect pages you view, your purchases and prices paid across websites

Capital One Shopping collects browsing, product and e-commerce data, including transaction data and the pages you view and actions you take on them. If you use its browser extensions, it may collect pages you view or have viewed (such as product pages and online articles), how you interact with them, pricing information, gift card and rewards redemptions, general location (city, state or country), purchase history on various websites and services, the price you paid, whether a purchase was made, online ads detected and blocked, and the coupons you used and whether they worked.

Supporting quotations

Browsing, product, and e-commerce data, which includes transaction data and information about pages you view and actions you take on those pages
If you download and use our browser extensions, we may collect pages you view or have viewed (such as product pages, online articles, etc)
purchase history on various websites and services, the price you paid for items, whether a purchase was made, online advertisements detected and blocked, and the coupons that you used
general location data such as city, state, or country

Qualifications & exceptions

  • The detailed list is introduced as an example ("e.g.") for extension users; the page-view examples are not limited to shopping pages.

Data Access & Collection · Company practice

Technical data includes device IDs, IP address, precise location and advertising identifiers

Collected technical data includes your device and unique device ID, IP address, browser type and version, time zone and general location, precise location (for example latitude and longitude coordinates used to identify nearby offers, rewards, promotions or events), display settings, plug-ins, operating system and platform, how you use the website and interact with website and mobile ads, mobile device data, and advertising identifiers such as Apple's IDFA or Google's Advertising ID.

Supporting quotations

Technical data, such as the device you are using to access our Services, your unique device ID, your internet protocol (IP) address, browser type and version, time zone and general location
precise location (e.g., lattitude/longitude coordinates to identify nearby offers, rewards, promotions, or events)
data about how you use our website and how you interact with our website and mobile advertisements, data about your mobile device, and advertising identifiers

Qualifications & exceptions

  • The precise-location example names finding nearby offers, rewards, promotions or events as its use.

Data Access & Collection · Company practice

Data from credit card or bank accounts you link, including balances and transactions, is collected

If you choose to link a credit card or bank account to your Capital One Shopping account, Capital One Shopping collects financial data drawn from it, including account descriptions and details, balances and transactions, and account holder names and roles.

Supporting quotations

Financial data, such as data drawn from any credit card or bank accounts that you choose to link to your Capital One Shopping account, including account descriptions and details, balances and transactions, and account holder names and roles

Qualifications & exceptions

  • Applies to accounts you choose to link.

Data Access & Collection · Company practice

Your messages, survey answers and notification preferences are collected

Collected marketing and communications data includes communications Capital One Shopping receives from you, your responses to surveys or feedback requests, and your preferences for receiving notifications, marketing and other communications.

Supporting quotations

Marketing and communications data, including any communications we may receive from you, responses to surveys or other requests for feedback, and your preferences in receiving notifications, marketing, and other communications from us

Data Access & Collection · Restriction or exception

You are asked not to send sensitive information such as health, biometric or religious data

The policy describes sensitive information as a special type of personal information that can include race or ethnicity, religious or philosophical beliefs, sexual orientation or practices, political opinions, trade union membership, health information, and genetic and biometric data. Capital One Shopping asks that you not send or disclose any sensitive information through the services or otherwise to it.

Supporting quotations

Sensitive information is a special type of personal information that can include details about race or ethnicity, religious or philosophical beliefs, sexual orientation or practices, political opinions, trade union membership, information about your health, and genetic and biometric data.
We ask that you do not send or disclose any sensitive information on or through the Services or otherwise to us.

Qualifications & exceptions

  • This is a request to users, not a commitment that such information will never be collected or a statement of what happens if it is sent.
  • Social Security and taxpayer numbers are not in this sensitive list; they appear under identity data the company collects.

Not stated here

  • The policy does not say how sensitive information is handled if a user sends it anyway.

Data Access & Collection · Company practice

Information comes from you, automated tracking, affiliates, merchant partners and public sources

Examples of where Capital One Shopping gets personal information: directly from you (opening an account, using the website, extensions or app, surveys, feedback, communications); automatically as you interact with its website, extensions or apps, using cookies, web beacons, similar technologies and other technical methods; and from third parties, including its affiliates, merchant partners and service providers (to manage those relationships and provide the services) and publicly accessible sources, for example for verification.

Supporting quotations

For example, we may collect information from:
Direct interactions with you, including when you open an account, use the Services, use our website, browser extensions, or mobile application, respond to surveys, provide feedback, or communicate with us
This personal information may be collected by using cookies, web beacons, and other similar technologies as well as by other technical methods.
Third parties, including personal information collected from our affiliates, merchant partners, and service providers for purposes of managing our relationships with those partners and providing our Services to you, as well as publicly accessible sources (for example, information for verification purposes)
Automated technologies or interactions, including personal information received as you interact with our website, browser extensions, or mobile applications.

Qualifications & exceptions

  • The list of sources is given as examples, not as a complete list.

Not stated here

  • The cookie section cited by name ("Cookies and Managing Your Online and Mobile Preferences") does not appear under that heading in the saved text; the cookie section later in the policy appears to be the intended target.

Data Access & Collection · Company practice

Social media partners can pass on information you post on Capital One Shopping's pages (U.S. only)

Collected data includes social media data such as your social media preferences. Capital One Shopping may receive personal information from social media partners if you provide it on Capital One Shopping's pages on those social media sites; this source applies only to U.S. customers.

Supporting quotations

Social media data, including your social media preferences
Social media partners, if you provide your personal information on our pages on those social media websites (only available for U.S. customers).

Qualifications & exceptions

  • The social-media-partner source is stated as only available for U.S. customers.

Data Access & Collection · Company practice

Interacting on social media lets Capital One Shopping collect your likes, interests and feedback

Capital One Shopping sometimes partners with social media companies. When you interact with it on social media websites, it may collect information such as your likes, interests, feedback and preferences, and it collects personal information from social media partners if you choose to share it with them and they in turn share it with Capital One Shopping.

Supporting quotations

When you interact with us on social media websites, we may collect information such as your likes, interests, feedback, and preferences.
We collect personal information from our social media partners if you choose to share such information with them and they, in turn, share information with us.

Qualifications & exceptions

  • Collection from partners depends on your choosing to share with them and their sharing onward.

Data Access & Collection · Company practice

Advertising cookies track the ads you see and how you interact with them, with partners

Advertising cookies help Capital One Shopping and its partners show advertising and content more relevant to you, tracking the types of ads shown and how you interact with them. It sometimes partners with third parties to deliver more relevant ads and compile web statistics.

Supporting quotations

These cookies help us and our partners display advertising and content that is more relevant to you. They track the types of ads shown and how you interact with them.
We sometimes partner with third parties to deliver more relevant advertisements and to compile web statistics.

Data Access & Collection · User right or choice

Browser and device settings can limit location, push notifications and device access

You may be able to set more privacy preferences through your browser or device, for example turning off location services, declining to let the services access your location when prompted, rejecting push notifications, or otherwise limiting access to certain device information. Some preferences may limit access to some functionality.

Supporting quotations

For example, you may be able to turn off location services through your browser or device settings, decline to allow our Services to access your location when prompted, reject receiving push notifications on your device, or otherwise limit our access to certain device information.
Certain preferences may limit access to some functionality of our Services.

Qualifications & exceptions

  • Availability depends on your browser or device ("may be able to").
  • Some preferences may limit functionality.

Data Access & Collection · User right or choice

Turning off mobile ad tracking makes ads less relevant, not fewer

Some mobile devices have a resettable advertising identifier that lets companies target ads to that device. In many cases you can turn off ad tracking or reset the identifier in your device's privacy settings, and you can turn off location tracking. You may still see the same number of ads, but they may be less relevant because they will not be based on your interests.

Supporting quotations

In many cases, you can turn off mobile device ad tracking or you can reset the advertising identifier at any time within your mobile device privacy settings.
By turning off ad tracking or location tracking on your mobile device, you may still see the same number of ads as before, but they may be less relevant because they will not be based on your interests.

Qualifications & exceptions

  • Available "in many cases", depending on the device.

Data Access & Collection · Permission or license

Capital One Shopping and ad providers track you across sites, apps and devices for behavioral ads

Capital One Shopping and its third-party providers may collect information about your activities on its services and across different websites, mobile apps and devices over time for behavioral advertising. Those providers may then show you Capital One Shopping ads across the internet, apps and other devices, based partly on information they collected or that Capital One Shopping shared with them. The third-party partners are subject to their own privacy policies.

Supporting quotations

We and our third-party providers may collect information about your activities on our Services and across different websites, mobile apps, and devices over time for behavioral advertising purposes.
These providers may then show you Capital One Shopping ads, including across the internet and mobile apps, and other devices, based in part on the information they have collected or that we have shared with them.
Our third party partners are subject to their own privacy policies.

Qualifications & exceptions

  • You can opt out of certain targeted advertising through industry opt-out tools, device settings and Global Privacy Control, but opt-outs are per browser or device.

Not stated here

  • The advertising providers and their privacy policies are not named or supplied.