Policy covers Capital One Shopping's website, extensions and apps in four countries
This policy, effective July 31, 2026, describes Capital One Shopping's online and mobile privacy practices. It applies to anyone in the United States, Canada, Australia or the United Kingdom who visits capitaloneshopping.com, uses the Capital One Shopping browser extensions or mobile apps, uses its other products or services (including Capital One Offers Canada), or visits Capital One Shopping-branded social media pages.
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Effective July 31st, 2026
applies to anyone in any country where we offer services (the United States, Canada, Australia, and the United Kingdom)
uses our browser extensions, our mobile applications, and other products, services, or interactions with Capital One Shopping, including but not limited to Capital One Offers Canada
or visits Capital One Shopping-branded social media sites or pages
Qualifications & exceptions
The list of covered products and services is open-ended ("including but not limited to").
Legal Rights & Agreement Rules · Context
The responsible Capital One Shopping company depends on your country; Quebec is excluded
"We" in this policy means Capital One Shopping Holdings, LLC for users in the United States, Capital One Shopping Canada, Inc. for users in Canada, Capital One Shopping Australia Pty Ltd for users in Australia, and Capital One Shopping UK Limited for users in the United Kingdom. The services are not offered to residents of the province of Quebec.
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means Capital One Shopping Holdings, LLC, with respect to users who access our Services in the United States
Capital One Shopping Canada, Inc., with respect to users who access our Services in Canada (other than residents of the province of Quebec, Canada, where our Services are not offered)
Capital One Shopping Australia Pty Ltd, with respect to users who access our Services in Australia, and Capital One Shopping UK Limited, with respect to users who access our Services in the United Kingdom
Legal Rights & Agreement Rules · Restriction or exception
Policy does not cover capitalone.com, other Capital One affiliates or linked merchant sites
This policy does not apply to the websites, mobile apps or online services of other Capital One affiliates or businesses. For example, visiting or accessing accounts at capitalone.com is governed by the privacy policy at capitalone.com/privacy. It also does not apply to third-party merchants or other websites Capital One Shopping may link to; their own privacy policies describe their practices.
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This Policy does not apply to the websites, mobile applications, or online services of other Capital One affiliates or businesses.
to understand how your online information may be collected, used, and shared
This Policy also does not apply to third-party merchants or other websites that we may link to online.
Not stated here
The capitalone.com privacy policy and third-party merchant policies were not supplied.
Legal Rights & Agreement Rules · Context
Separate U.S. opt-out notice and California CCPA disclosure also apply but are not included
For U.S. customers, information given to Capital One Shopping when enrolling in, using or obtaining a product or service used primarily for personal, family or household purposes is also governed by a separate Capital One Shopping Privacy Opt Out Notice. Separately, the Capital One California Consumer Privacy Act Disclosure applies to certain information that Capital One Shopping and other Capital One affiliates collect about California residents. Both are linked from this policy but neither is part of this saved document.
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For U.S. customers, information that you provide to Capital One Shopping when you enroll in, use, or obtain a product or service from us to be used primarily for personal, family, or household purposes is also governed by a separate notice entitled
applies to certain information that we and other Capital One affiliates collect about California residents
Qualifications & exceptions
The opt-out notice applies to U.S. customers and only to information tied to products or services used primarily for personal, family or household purposes.
The CCPA disclosure applies to "certain" information about California residents, not all information.
Not stated here
The Capital One Shopping Privacy Opt Out Notice and the Capital One California Consumer Privacy Act Disclosure were linked but not supplied; their terms are not analyzed here.
The policy names the California Consumer Privacy Act but does not describe its contents.
Legal Rights & Agreement Rules · Company practice
Data is used for legal compliance, disputes, HR and business transactions such as a sale
Capital One Shopping may use personal information to comply with laws; respond to lawsuits, subpoenas or investigations; exercise its rights or defend legal claims; resolve complaints and disputes; perform compliance, risk control and regulatory reporting; conduct human resources activities; consider or complete transactions such as buying or selling all or part of a business, a reorganization, or insuring or securitizing assets; protect its assets; conduct investigations; and manage losses from breaches of agreement or the law. It relies on contractual need and/or legitimate interest.
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To comply with applicable laws; to respond to civil, criminal, or regulatory lawsuits, subpoenas, or investigations; to exercise our rights or defend against legal claims; to resolve complaints and disputes
to conduct human resources activities; to consider or complete a transaction (including the purchase or sale of a business or part of business, a corporate reorganization, or the insuring or securitization of assets)
to manage or settle any actual or potential loss in the case of a breach of agreement or contravention of the law.
Legal Rights & Agreement Rules · Company commitment
Privacy rights are honored only where applicable law grants them, as soon as practicable
Capital One Shopping will honor rights over your personal information to the extent applicable data protection laws give you those rights, and will do so as soon as practicable, consistent with those laws. Which of the listed rights you have depends on your jurisdiction.
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We will honor rights related to your personal information to the extent these rights are provided to you under applicable data protection laws. We will honor those rights as soon as practicable, consistent with applicable laws.
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
The policy does not say which rights apply in which country.
Not stated here
The policy does not state response deadlines beyond "as soon as practicable".
Legal Rights & Agreement Rules · User right or choice
You can complain to Capital One Shopping and, depending on your country, to a data protection authority
The same contact information can be used for complaints about how Capital One Shopping uses your personal information. It aims to resolve complaints in a timely and efficient manner and asks for your cooperation, including providing relevant information. Depending on your country of residence, you may have the right to lodge a complaint with your country's or region's data protection authority, such as the UK Information Commissioner's Office.
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The above contact information can also be used for any additional complaints concerning how we are using your personal information.
We will aim to resolve any such complaint in a timely and efficient manner and request your cooperation with the process, including providing us with relevant information as required.
Depending on your country of residence, you may have the right to lodge a complaint with a data protection authority for your country or region
Qualifications & exceptions
The right to complain to a regulator depends on your country of residence.
Capital One Shopping commits only to aim for timely resolution.
Legal Rights & Agreement Rules · User right or choice
California residents may have extra CCPA rights, explained on separate Capital One pages
You may have additional rights under applicable law, such as the California Consumer Privacy Act for California residents, or Capital One Shopping may offer additional choices to access, delete, correct or otherwise manage certain personal information. Information on California Consumer Privacy Act rights and how to exercise them is on Capital One's Manage Your Data page and in the Capital One CCPA disclosure, which are not part of this policy.
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You may have additional rights under applicable law, such as the California Consumer Privacy Act for California residents, or we may provide you with additional choices to access, delete, correct, or otherwise manage certain personal information.
For more information about your rights or choices under the California Consumer Privacy Act and how to exercise them, please visit Capital One
Qualifications & exceptions
Additional choices are optional ("may provide") and cover only certain personal information.
Not stated here
The California Consumer Privacy Act is named but its contents are not supplied.
Capital One's Manage Your Data page and CCPA disclosure are linked but not supplied.
Legal Rights & Agreement Rules · Company practice
Policy changes are posted on the website; no other notice is promised
Capital One Shopping may change this policy in the future and will post the revised policy on its website. The policy was last updated and became effective on the date posted in the page header.
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We may change this Policy in the future. When we do, we will post the revised Policy on our website.
This Policy was last updated and became effective on the date posted in the header of this page.
Qualifications & exceptions
The only stated notice of change is posting on the website.
Not stated here
The policy does not say whether users are notified directly or whether changes apply to previously collected information.
Legal Rights & Agreement Rules · Procedure
Privacy questions and complaints go to a country-specific email; Canadian cardholders go elsewhere
A privacy team is responsible for compliance with this policy and privacy laws. Questions, concerns or complaints go to a separate email contact for the United States, Canada, Australia or the United Kingdom, based on where you access the services. In Canada, the Capital One Shopping address is monitored only for Capital One Shopping and Capital One Offers Canada privacy requests; Capital One Canada cardholders must use Capital One Canada's own privacy policy page and Canada Branch Privacy Office instead.
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Our privacy team is responsible for ensuring we comply with this Policy and applicable privacy and data protection laws.
please contact us below based on where you access our Services:
Please note that this email address will only be monitored for Shopping and Offers privacy-related requests.
For Capital One Canada Cardholder privacy-related requests, please visit
United States:
Australia:
Qualifications & exceptions
The Canadian Shopping address handles only Shopping and Offers privacy requests.
Not stated here
The email addresses are obscured in the saved text and cannot be read from it.
Capital One Canada's privacy policy is linked but not supplied.
Legal Rights & Agreement Rules · Context
UK users can contact an appointed Data Protection Officer, HelloDPO Law Ltd
For the United Kingdom, Capital One Shopping lists a UK contact email and names its UK Data Protection Officer as HelloDPO Law Ltd, reachable by email.
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Our UK Data Protection Officer is HelloDPO Law Ltd and can be contacted by emailing
Not stated here
The email addresses are obscured in the saved text.
Legal Rights & Agreement Rules · Procedure
Complaints are investigated, but Capital One Shopping decides what action, if any, to take
Capital One Shopping will investigate any complaint from you and decide what action, if any, to take. It aims to resolve complaints in a timely and efficient manner and asks you to cooperate and provide relevant information it may require.
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We will investigate any complaint from you and determine what action, if any, to take.
We will aim to resolve any such complaint in a timely and efficient manner.
Qualifications & exceptions
Capital One Shopping may decide to take no action.