The initial quote is a non-binding estimate based on your description and guarantees neither value nor eligibility. After receipt, Eight Sleep inspects the actual condition and may adjust the value, including downward for discrepancies. It describes its valuation as final and non-negotiable, and may give partial credit for undisclosed damage or defects at its discretion.
Supporting quotations
Estimated Trade-In Value The initial trade-in value provided is a non-binding estimate based solely on the information you submit regarding your item. This estimate is not a guarantee of final value or eligibility.
Inspection and Final Valuation Once we receive your item, it will be inspected to assess its actual condition. Based on Eight Sleep's assessment, we reserve the right to adjust the trade-in value accordingly. The final trade-in value may be lower than the initial estimate if the condition does not match what was declared.
Sole Discretion of Valuation Eight Sleep is the sole and final arbiter of the condition and value of all items received. Our determination of fair market value, based on the actual condition of the item, is final and non-negotiable.
Partial Credit for Discrepant Items If the item received does not correspond to the declared condition, or has undisclosed damage or defects, we may issue only partial credit. The amount of partial credit will be determined at our sole discretion based on the actual condition of the item.
Final Determination All determinations regarding device eligibility, condition, and trade-in value are made at the sole discretion of Eight Sleep and are final and binding. We are under no obligation to return, repair, or compensate for any device deemed ineligible or unacceptable under this Program.
Charges & Financial Obligations · Restriction or exception
Trade-in items generally will not be returned
Section 3 says items submitted for trade-in are not returned under any circumstances. Ineligible, counterfeit, significantly damaged or nonfunctional items may be discarded or recycled without notice or credit. Section 1 nevertheless allows excess monthly submissions to be returned at your expense at Eight Sleep’s discretion; the document leaves that tension unexplained, and does not assure a return.
Supporting quotations
Non-Return Policy We do not return items submitted for trade-in under any circumstances. If an item is deemed ineligible, counterfeit, significantly damaged, or otherwise non-functional, it may be recycled or discarded without notice and without issuing any trade-in credit. By submitting your item, you acknowledge and accept this risk.
Consumer-Only Program This Program is intended solely for individual consumers for personal use. Businesses, commercial resellers, and bulk submissions are strictly prohibited and will be rejected. Eight Sleep reserves the right to refuse participation or void any trade-in suspected to be submitted on behalf of a business or third party. Participation is limited to two (2) tradein submissions per customer per calendar month. Submissions in excess of this cap may be rejected, returned at your expense, or processed without credit at our discretion.
Not stated here
The excess-submission return provision and categorical non-return language are not reconciled.
Charges & Financial Obligations · Restriction or exception
An inaccurate description can reduce or eliminate your credit
You alone are responsible for accurately describing the device and matching the submitted information. Discrepancies may reduce or eliminate the trade-in value.
Supporting quotations
Customer Responsibility You are solely responsible for accurately describing your item and ensuring it matches the information submitted during the trade-in process. Any discrepancies may result in a reduced or forfeited trade-in value.
Charges & Financial Obligations · Restriction or exception
Credit cannot be transferred and may carry redemption terms
Trade-in credit is non-transferable and may be subject to additional terms when redeemed. Those possible additional terms are not set out here.
Supporting quotations
No Transfer Trade-in credit is non-transferable, and may be subject to additional terms of use at redemption.
Not stated here
Any additional redemption terms are unspecified.
Charges & Financial Obligations · Company commitment
Approved value normally refunds the original new-Pod payment
After receipt and inspection, the approved value is applied as a partial refund to the original invoice for your new Pod (Cover and Hub) purchased through Eight Sleep’s website, unless Eight Sleep specifies otherwise in writing. The refund goes back to the original payment method.
Supporting quotations
Form of Credit Following receipt and inspection of the trade-in product, the approved trade-in value will be applied as a partial refund to the original invoice of your new Pod (Cover and Hub) purchased through www.eightsleep.com, unless otherwise specified in writing by Eight Sleep. The refund will be processed back to the original method of payment used for the purchase.
Charges & Financial Obligations · Restriction or exception
Your device must arrive within the quote’s 30-day period
Quotes last 30 calendar days from delivery of the new Pod. If your trade-in device is not received in that period, the quote may automatically expire and require a new evaluation. An expired quote is not guaranteed to be reissued with the same value or terms.
Supporting quotations
Quote Validity Period Trade-in quotes are valid for thirty (30) calendar days from delivery date of the new Pod.
If your device is not received within this timeframe, the quote may automatically expire, and a new evaluation may be required.
Expired quotes are not guaranteed to be reissued at the same value or under the same terms.
Cross-references
qualifies (model-proposed): The quoted value can change after inspection — qualifies: The estimate is also time-limited: receipt after 30 calendar days from new-Pod delivery can lead to expiry and a new evaluation.
Charges & Financial Obligations · Restriction or exception
You may submit two trade-ins per calendar month
The cap is two submissions per customer per calendar month. Eight Sleep may reject excess submissions, return them at your expense, or process them without credit. This express return option sits alongside Section 3’s statement that items are never returned; the text does not reconcile the two, so a return is not assured.
Supporting quotations
Consumer-Only Program This Program is intended solely for individual consumers for personal use. Businesses, commercial resellers, and bulk submissions are strictly prohibited and will be rejected. Eight Sleep reserves the right to refuse participation or void any trade-in suspected to be submitted on behalf of a business or third party. Participation is limited to two (2) tradein submissions per customer per calendar month. Submissions in excess of this cap may be rejected, returned at your expense, or processed without credit at our discretion.
Non-Return Policy We do not return items submitted for trade-in under any circumstances. If an item is deemed ineligible, counterfeit, significantly damaged, or otherwise non-functional, it may be recycled or discarded without notice and without issuing any trade-in credit. By submitting your item, you acknowledge and accept this risk.
Not stated here
The excess-submission return option and the blanket non-return rule are not reconciled in the document.
Cross-references
contrast (model-proposed): Trade-in items generally will not be returned — contrast: The monthly-cap clause expressly permits an excess submission to be returned at the customer’s expense, while the inspection clause says items are never returned. Both are retained as a reviewed wording tension; neither guarantees a return.
Charges & Financial Obligations · Restriction or exception
Only listed devices and specified Pod upgrades qualify
Only devices listed as eligible on the linked trade-in page qualify, regardless of an unlisted device’s condition or functionality. Trade-ins toward a single Pod 6 Solo are unavailable; eligible upgrades are a standard Pod or a Pod 6 Solo together with a Pod 6 Secondary Cover. The external device list was not supplied.
Supporting quotations
Eligible Devices Only specific devices listed as eligible on www.eightsleep.com/trade-in qualify for participation in the trade-in program. Devices not listed are not eligible for trade-in consideration, regardless of condition or functionality. Trade-ins toward a single Pod 6 Solo are currently not available. Trade-ins are only eligible for upgrades towards a standard Pod or a Pod 6 Solo AND a Pod 6 Secondary Cover.
Not stated here
The external eligible-device list is not included in this analysis.
Charges & Financial Obligations · Procedure
Credit depends on condition and Eight Sleep’s evaluation
A listed device must meet minimum condition standards and pass Eight Sleep’s evaluation to earn credit. Criteria may include physical condition, function, complete components, and damage, misuse or unauthorized modifications; this is not an exhaustive list.
Supporting quotations
Condition Requirements To be eligible for credit, the Eight Sleep Pod or other listed device must meet minimum condition standards and pass an evaluation conducted by Eight Sleep. Evaluation criteria may include, but are not limited to:
Physical condition
Functional performance
Completeness of components
Evidence of damage, misuse, or unauthorized modifications
Charges & Financial Obligations · Restriction or exception
A device that fails the standards may earn no credit or be discarded
Eight Sleep decides eligibility and condition at its sole discretion. A device that fails its standards may be rejected without credit, accepted for partial credit, or recycled or discarded without notice. Eligibility, condition and value determinations are described as final and binding, with no obligation to return, repair or compensate for an ineligible or unacceptable device.
Supporting quotations
Right to Accept or Reject Eight Sleep in its sole discretion reserves the right to determine whether a device meets the eligibility and condition requirements. Devices that do not meet these standards may be, in Eight Sleep's sole discretion:
Rejected with no credit issued
Accepted for partial credit, or
Recycled or discarded without notice
Final Determination All determinations regarding device eligibility, condition, and trade-in value are made at the sole discretion of Eight Sleep and are final and binding. We are under no obligation to return, repair, or compensate for any device deemed ineligible or unacceptable under this Program.
Not stated here
Specific recycling or disposal procedures are not supplied here; this card describes the stated disposition options, not how a discarded device or its contents will be handled.