Limited Warranty

Eight Sleep · Official agreement

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6 of 61 cards in Charges & Financial Obligations

Charges & Financial Obligations · Company commitment

Eight chooses foam repair or replacement; you pay transport costs

For a covered defect Eight reasonably recognizes during the ten-year period, it chooses repair or replacement without a repair or replacement charge, but the purchaser pays transport or shipping, handling and inspection costs. Repaired or replaced items retain the original delivery-based warranty clock. A replaced product or cover must be sent to Eight or disposed of as Eight directs. This remains an original-purchaser, normal-home-use warranty, excluding medical-patient use.

Supporting quotations

Eight will not charge purchaser to repair or replace purchaser's Product if it is reasonably deemed by Eight to be defective according to the terms herein during the first ten (10) years since the original delivery. Any to-or-from transportation handling and costs and inspection costs associated with repairs or replacements are the responsibility of purchaser. The warranty for any repaired or replaced Product runs from the date of original delivery and not from the date of the replacement. Whether to repair or to replace the Product shall be at Eight's sole option.
If replacement of a Product or cover takes place, the product being replaced must be sent to Eight or otherwise disposed of as directed by Eight.
This warranty is valid only for the original purchaser from the delivery date of the original Product purchased from Eight Sleep, Inc ("Eight") and is non-transferable. If the original purchaser sells or otherwise relinquishes ownership of the Product to another, the subsequent owner accepts the product "as is" and "with all faults." The warranty no longer applies after any resale of the Product whether new or used. Original proof of purchase (including date) by the original purchaser, this warranty document, and the law tags from the Product will be required to make a warranty claim.
For warranty service, you are required to preserve these documents during the 10 year warranty period. This warranty applies to the Product and not to any accessories or other products associated with the Product. This warranty is applicable only to Products in normal in-home consumer use, and specifically excludes any Product used for a medical patient. This warranty applies to the foam part of the Product and not to any accessories (e.g. the technology layer) or other products associated with the Product.

Cross-references

Charges & Financial Obligations · User right or choice

A paid foam-product upgrade receives a new warranty

During a warranty exchange, you may choose a more expensive product by paying the price difference and the cost of additional sleep-system pieces not replaced under warranty. A new warranty then applies only to that upgraded product and those related additional pieces; an ordinary replacement does not start a new warranty.

Supporting quotations

No new warranty is provided on a replacement product. The warranty for the replacement product runs from the date of delivery of the original product. In connection with the replacement of a product in compliance with the terms of this Limited Warranty, if a purchaser elects to upgrade to a more expensive product, purchaser may do so by paying the difference between the cost of the original product being replaced and the cost of the upgraded product, plus the cost of any related additional sleep system pieces not being replaced as part of the warranty exchange. In the event of an upgrade as described in this paragraph, a new warranty will be provided for the upgraded product and related additional sleep system pieces only.

Cross-references

Charges & Financial Obligations · Context

The page advertises a Pod 6 starting price

The Pod 6 promotion on this saved warranty page says prices start at $1,999. This is a starting-price statement, not a complete quote for a particular configuration, membership or financing arrangement.

Supporting quotations

The all-new Pod 6
Now starting at $1,999.

Charges & Financial Obligations · User right or choice

The page advertises a 30-night full-refund trial

The page’s promotional section offers a risk-free 30-night home trial and says you can return the Pod for a full refund if you do not love it. It does not state the detailed trial procedure here. This advertised trial is distinct from the limited warranty’s defect remedies.

Supporting quotations

Try risk-free for 30 nights
Enjoy the Pod at home, and return it for a full refund if you don’t love it

Not stated here

  • Detailed trial eligibility and return procedures are not supplied in this promotional passage.

Cross-references

Charges & Financial Obligations · Context

Free-shipping advertising does not remove warranty shipping charges

The page advertises free shipping in more than 35 countries and no-cost returns. Its specific Pod and Base warranty terms separately allow shipping and handling charges unless law prohibits them, and the foam warranty allocates transport, handling and inspection costs to the purchaser. The promotional statement does not expressly reconcile those warranty-service charges.

Supporting quotations

Free shipping & returns
Free shipping in 35+ countries with no-cost, hassle-free returns
Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are sold by Eight itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions.
Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are sold by Eight itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions.
Any to-or-from transportation handling and costs and inspection costs associated with repairs or replacements are the responsibility of purchaser.

Cross-references

Charges & Financial Obligations · Context

The page advertises 36-month Affirm financing

The promotional text offers spreading cost over 36 months with Affirm. It carries a footnote marker, but the captured page supplies no corresponding financing terms, rates or approval criteria; the statement is not a promise of free credit or eligibility.

Supporting quotations

Financing available
Enjoy better sleep now and spread the cost over 36 months, with Affirm¹

Not stated here

  • The referenced financing footnote and detailed financing terms are not supplied.