Charges & Financial Obligations · Company practice
Pricing errors can be corrected after an order
Website purchases follow these terms. Displayed prices use the applicable local currency and may change without prior notice. Eight Sleep may correct an error even after ordering, but must notify you and let you confirm or cancel an affected order.
Supporting quotations
All purchases of Products made through eightsleep.com are governed by these Terms. Prices displayed on the website are in the applicable local currency and are subject to change without prior notice. We reserve the right to correct pricing errors at any time, including after an order has been placed. If a pricing error affects your order, we will notify you and give you the option to confirm or cancel.
Charges & Financial Obligations · Restriction or exception
Unauthorized or secondhand purchases lose listed services and warranty eligibility
The terms exclude hardware and accessories from unauthorized resellers, third-party marketplaces or secondhand sources from the Limited Warranty, support, Autopilot activation, updates, promotions and trade-in programs. Eight Sleep disclaims responsibility because it cannot verify condition, authenticity or safety. This does not limit warranty rights under applicable law. Authorized retailers are listed on the website.
Supporting quotations
Any Eight Sleep hardware or accessories purchased from unauthorized resellers, third-party marketplaces, or secondhand sources are not eligible for Eight Sleep's Limited Warranty, customer support, Autopilot subscription activation, software and firmware updates, or participation in Eight Sleep promotions or trade-in programs. Eight Sleep cannot verify the condition, authenticity, or safety of hardware or accessories obtained through unauthorized channels and assumes no responsibility for them. For a list of authorized retailers, visit eightsleep.com.
Products are covered by Eight Sleep's Limited Warranty, available at eightsleep.com/warranty, which is also incorporated into these Terms by reference. The Limited Warranty sets out the scope of coverage, exclusions, and claim procedures. Nothing in these Terms limits any warranty rights you may have under applicable law.
Not stated here
The linked Limited Warranty text is not supplied here; full coverage, exclusions and claim procedures are not established by this source.
Charges & Financial Obligations · Context
Payment and financing providers impose separate terms
Payments use processors including Stripe, Affirm and Klarna. Submitting payment information agrees to the applicable processor’s terms. Financing depends on the lender’s terms, approval and eligibility; Eight Sleep is not a party to your financing agreement. Those providers’ detailed terms are not supplied here.
Supporting quotations
Payments you make to Eight Sleep are processed through third-party payment processors, including Stripe, Affirm, and Klarna. By submitting payment information, you agree to the terms and conditions of the applicable payment processor. Financing options offered through Affirm, Klarna, or other providers are subject to those providers' own terms, credit approval, and eligibility requirements. Eight Sleep is not a party to any financing agreement between you and a third-party lender.
Charges & Financial Obligations · Restriction or exception
You bear applicable purchase taxes and fees
You are responsible for applicable taxes, duties and fees, except where Eight Sleep must legally collect and remit them.
Supporting quotations
You are responsible for all applicable taxes, duties, and fees associated with your purchase, except where we are legally required to collect and remit such amounts.
Charges & Financial Obligations · Context
Product returns follow a separate 30-day policy
Product purchases are subject to the incorporated 30-day Return Policy at the linked official page. This document does not supply that policy’s detailed conditions, so the reference alone does not establish unrestricted return eligibility.
Supporting quotations
Purchases of Products are subject to our 30-day Return Policy, available at eightsleep.com/return-policy. That policy is incorporated into these Terms by reference. Please review it before making a purchase.
Not stated here
The linked Return Policy text is not supplied here; detailed eligibility, exclusions and return procedures cannot be determined from this source.
Cross-references
qualifies (model-proposed): The page advertises a 30-night trial and free returns — qualifies: The promotional trial and free-return language must be read with the incorporated Return Policy, whose full conditions are not supplied.
Charges & Financial Obligations · Procedure
Gift subscriptions can start 60 days after delivery
A gift recipient must create an account and accept the terms. Their Autopilot subscription begins at activation or 60 days after delivery, whichever comes first. The purchaser remains responsible for payment and applicable return/refund terms; the recipient cannot receive a direct gift-purchase refund from Eight Sleep.
Supporting quotations
If you purchase a Pod or other Product as a gift, the recipient will need to create their own Eight Sleep Account and agree to these Terms before using the Services. The recipient's Autopilot subscription will begin when they connect and activate the Pod, or 60 days after delivery, whichever is earlier. You, as the purchaser, remain responsible for the purchase price and any applicable return or refund terms. The recipient is not entitled to a refund directly from Eight Sleep for a gift purchase.
Charges & Financial Obligations · Context
HSA or FSA eligibility is not guaranteed
Some Products may qualify for HSA/FSA funds, depending on your plan and tax situation. Eight Sleep gives no eligibility guarantee or tax advice; it directs you to your tax adviser or benefits administrator to confirm.
Supporting quotations
Certain Products may be eligible for purchase using Health Savings Account (HSA) or Flexible Spending Account (FSA) funds. Eligibility depends on your individual plan and tax situation. Eight Sleep does not provide tax advice and makes no guarantees regarding HSA or FSA eligibility. Please consult your tax advisor or benefits administrator to confirm whether a purchase qualifies under your plan.
Charges & Financial Obligations · User right or choice
EEA and UK consumers may withdraw within 14 days
Consumers in the EEA/UK buying through the Services may have a reason-free statutory withdrawal right within 14 days of Product delivery or subscription purchase. Contact support@eightsleep.com before expiry. The terms say the 30-day Product Return Policy is more favorable and either may be used. For subscriptions, withdrawal may be lost after performance begins if you expressly consented and acknowledged that loss. Other statutory consumer protections remain.
Supporting quotations
If you are located in the European Economic Area or the United Kingdom and you purchase Products or subscriptions through the Services as a consumer, you may have a statutory right to withdraw from your purchase within 14 days of delivery (for Products) or within 14 days of the date of purchase (for subscriptions), without giving any reason. To exercise this right, you must inform us of your decision by contacting support@eightsleep.com before the withdrawal period expires. For Products, Eight Sleep's 30-day Return Policy provides more favorable terms than the statutory withdrawal period, and you may use either. For subscriptions, if you have expressly consented to the provision of digital content or services and acknowledged that you lose your right of withdrawal once performance begins, the withdrawal right may not apply after performance has started. These rights do not affect any other statutory consumer protections available to you under the laws of your country of residence.
Cross-references
narrows (model-proposed): Automatic renewal continues unless you cancel — exception_to: Possible EEA/UK statutory withdrawal is separate from ordinary end-of-period cancellation without prorated refunds.
Charges & Financial Obligations · Context
The captured page advertises Pod 6 from $1,999
The promotional section of this saved page says Pod 6 starts at $1,999. It is an advertised starting price, not a guaranteed final price for every configuration. The purchase clause permits price changes and correction of order pricing errors, with notice and a confirm-or-cancel option for an affected order.
Supporting quotations
The all-new Pod 6
Now starting at $1,999.
All purchases of Products made through eightsleep.com are governed by these Terms. Prices displayed on the website are in the applicable local currency and are subject to change without prior notice. We reserve the right to correct pricing errors at any time, including after an order has been placed. If a pricing error affects your order, we will notify you and give you the option to confirm or cancel.
Charges & Financial Obligations · Company commitment
The page advertises a 30-night trial and free returns
The promotional section offers a 30-night risk-free trial, a full refund if you do not love the Pod, and free shipping in 35+ countries with no-cost returns. Product purchases remain subject to the incorporated 30-day Return Policy, whose detailed conditions are not supplied here. EEA/UK consumers may alternatively use applicable statutory withdrawal rights; those are separate from the advertised trial.
Supporting quotations
Try risk-free for 30 nights
Enjoy the Pod at home, and return it for a full refund if you don’t love it
Free shipping & returns
Free shipping in 35+ countries with no-cost, hassle-free returns
Purchases of Products are subject to our 30-day Return Policy, available at eightsleep.com/return-policy. That policy is incorporated into these Terms by reference. Please review it before making a purchase.
If you are located in the European Economic Area or the United Kingdom and you purchase Products or subscriptions through the Services as a consumer, you may have a statutory right to withdraw from your purchase within 14 days of delivery (for Products) or within 14 days of the date of purchase (for subscriptions), without giving any reason. To exercise this right, you must inform us of your decision by contacting support@eightsleep.com before the withdrawal period expires. For Products, Eight Sleep's 30-day Return Policy provides more favorable terms than the statutory withdrawal period, and you may use either. For subscriptions, if you have expressly consented to the provision of digital content or services and acknowledged that you lose your right of withdrawal once performance begins, the withdrawal right may not apply after performance has started. These rights do not affect any other statutory consumer protections available to you under the laws of your country of residence.
Not stated here
The linked Return Policy text is not supplied here; detailed eligibility and exclusions cannot be inferred from the promotional trial and refund language.
Charges & Financial Obligations · Context
Affirm financing is advertised over 36 months
The page advertises spreading the cost over 36 months with Affirm. Financing remains subject to the provider’s terms, credit approval and eligibility; Eight Sleep is not a party to that loan. The superscript footnote marker does not supply further financing conditions in this source, so rates or universal eligibility cannot be inferred.
Supporting quotations
Financing available
Enjoy better sleep now and spread the cost over 36 months, with Affirm¹
Payments you make to Eight Sleep are processed through third-party payment processors, including Stripe, Affirm, and Klarna. By submitting payment information, you agree to the terms and conditions of the applicable payment processor. Financing options offered through Affirm, Klarna, or other providers are subject to those providers' own terms, credit approval, and eligibility requirements. Eight Sleep is not a party to any financing agreement between you and a third-party lender.
Not stated here
Affirm’s financing terms and the conditions referenced by footnote 1 are not supplied here; rates, charges and full eligibility are unknown.
Charges & Financial Obligations · Context
The captured shipping list excludes specified locations
The page lists Australia, Bahrain, Canada, the EU excluding Cyprus, Greece and Malta, Kuwait, Mexico, Qatar, Saudi Arabia, Switzerland, Singapore, the UK, UAE and the U.S. excluding Alaska, Hawaii, Puerto Rico and other U.S. territories. This is the shipping coverage stated in the saved page.
Supporting quotations
We currently ship to the following regions: Australia, Bahrain, Canada, European Union (excluding Cyprus, Greece and Malta), Kuwait, Mexico, Qatar, Saudi Arabia, Switzerland, Singapore, United Kingdom, United Arab Emirates and United States (excluding Alaska, Hawaii, Puerto Rico and other US territories).
Charges & Financial Obligations · Restriction or exception
Full Pod functionality requires an active subscription
Core App features and full Pod functionality, including thermoregulation, biometric tracking and AI personalization, require Autopilot. Standard, Enhanced and Elite tier details and pricing are on the website, not specified here. Without a subscription, basic temperature control may remain, but most features are unavailable.
Supporting quotations
An active Autopilot subscription is required to access core App features and full Pod functionality, including thermoregulation, biometric tracking, and AI-powered personalization. We offer multiple subscription tiers (Standard, Enhanced, and Elite); current tier details and pricing are available at eightsleep.com. Without an active subscription, the Pod may continue to provide limited basic temperature control, but most features will be unavailable.
Charges & Financial Obligations · Procedure
Automatic renewal continues unless you cancel
Subscriptions renew each billing period at the then-current fee unless canceled before renewal. Cancel through the App, support@eightsleep.com or 888-699-4015; ordinary cancellation takes effect at the period end with no prorated refund. Price changes require at least 30 days’ email or App notice; cancel before renewal to reject them. Continued use after new pricing takes effect accepts it. EEA/UK consumers may separately have a 14-day subscription withdrawal right, subject to the express-consent and commencement exception in Section 9.5.
Supporting quotations
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD AT THE THEN-CURRENT SUBSCRIPTION FEE UNLESS YOU CANCEL BEFORE YOUR RENEWAL DATE.
You may cancel your subscription at any time through the App, by emailing support@eightsleep.com, or by calling 888-699-4015. Cancellation takes effect at the end of your current billing period. No prorated refunds are provided for partial billing periods.
We may change subscription pricing with at least 30 days' prior notice via email or in-app notification. If you do not agree to the new pricing, you may cancel before the next renewal date. Continued use after the new pricing takes effect constitutes your acceptance.
If you are located in the European Economic Area or the United Kingdom and you purchase Products or subscriptions through the Services as a consumer, you may have a statutory right to withdraw from your purchase within 14 days of delivery (for Products) or within 14 days of the date of purchase (for subscriptions), without giving any reason. To exercise this right, you must inform us of your decision by contacting support@eightsleep.com before the withdrawal period expires. For Products, Eight Sleep's 30-day Return Policy provides more favorable terms than the statutory withdrawal period, and you may use either. For subscriptions, if you have expressly consented to the provision of digital content or services and acknowledged that you lose your right of withdrawal once performance begins, the withdrawal right may not apply after performance has started. These rights do not affect any other statutory consumer protections available to you under the laws of your country of residence.
Charges & Financial Obligations · Company practice
Payment problems may suspend subscription access
Failed or overdue payment can cause subscription access to be suspended or limited until resolved. The broader termination clause also permits suspension or termination for unpaid amounts and promises notice where reasonably practicable.
Supporting quotations
If payment fails or your Account becomes past due, we may suspend or limit your access to subscription features until payment is resolved.
We may suspend or terminate your access to the Services, including your Account, in whole or in part, if you violate these Terms, fail to pay amounts owed, engage in fraudulent activity, or as required by law. We will provide notice where reasonably practicable.