Privacy Policy
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Electronic Arts Inc. Privacy and Cookie Policy
- Privacy and Cookie Policy of Electronic Arts Inc., last updated June 23, 2025 Legal Rights & Agreement Rules
Last Updated: June 23, 2025
- Privacy and Cookie Policy of Electronic Arts Inc., last updated June 23, 2025 Legal Rights & Agreement Rules
Your privacy is important to EA and we take our responsibility of caring for it seriously. This policy describes how Electronic Arts Inc. ("EA") processes the personal information we collect about you when you use our products and services or when you attend live events hosted by or in connection with EA (collectively, "Services" or "EA Services"). In some cases, our subsidiaries may be considered data controllers, either together with EA or by themselves.
- Covers personal information collected through EA products and services and at EA live events Legal Rights & Agreement Rules
TABLE OF CONTENTS
- Information We Collect
- How We Collect Your Information
- How We Use Your Information
- Who May Receive Your Information
- Where We Hold Your Information
- How We Protect Your Information
- Children
- Your Choices and Controls
- Third-Party Services
- Information for California Residents
- Changes to Our Policy
- Contact Us
- Right to Contact a Data Protection Authority
- Information We Collect
The information we collect depends on what Services you use and how you use them.
- EA collects the account details you give it, including real name, date of birth, phone number and security answers Data Access & Collection
A. Information You Give Us Directly ------------------------------------ SECTION SUMMARY: We collect information that you give us directly, such as when you create an EA Account, set up security questions, make purchases, or contact EA Help. ------------------------------------
- EA collects the account details you give it, including real name, date of birth, phone number and security answers Data Access & Collection
We collect information that you provide us, such as:
- EA collects the account details you give it, including real name, date of birth, phone number and security answers Data Access & Collection
- Your EA Account information, including your email address, username, real name, country, date of birth, telephone number and password;
- Security questions and answers;
- Information you provide in response to surveys about our Services;
- EA collects survey answers and support records, including call recordings Data Access & Collection
- Information you provide when seeking help from us, such as your name, telephone number, and records (including call recordings) of the issues you experience; and
- EA collects survey answers and support records, including call recordings Data Access & Collection
- Billing information, such as your name, payment card number, payment account details, and shipping address.
- EA collects billing information, including payment card number and shipping address Charges & Financial Obligations
B. Information You Provide When Playing Online ------------------------------------ SECTION SUMMARY: When you play online, we may collect information about your gaming profile, your gameplay, or your use of social features. ------------------------------------
- Social-feature communications may be read by other players and EA, become public, and be used for anti-cheat purposes Use & Processing
When you use our social features, any text, audio, visual, and/or other electronic communications information that you disclose may be read, copied, collected, or used by other players and EA, and may become publicly available and/or may be processed by EA for the purposes described in Section 2(D): Anti-Cheat, Inappropriate Content, and Fraud Prevention Technologies. Please make sure your privacy settings and choices in the features you use reflect your preferences.
- Social-feature communications may be read by other players and EA, become public, and be used for anti-cheat purposes Use & Processing
When you play our online games, your in-game profile information, gameplay, and statistics are collected and some may be visible in-game, as well as visible to players outside the game in other EA Services, such as RaceNet. In some of our titles, we may record your gameplay and replay it to other players in-game and/or make it visible to other players outside the game in other EA Services. Leaderboards may also be available to view by other players outside the game in other EA Services. In competitive game modes, we may record your gameplay, and your controller button inputs, and replay these together with your in-game profile information and game statistics to other players in-game and at live EA or partner events.
- Your in-game profile, gameplay and statistics are collected and some may be shown to players inside and outside the game Data Access & Collection
- EA may record your gameplay and controller inputs and replay them to other players and at live events Data Access & Collection
C. Other Information We Collect When You Use Our Services ------------------------------------ SECTION SUMMARY: We may collect other information when you use our Services, such as information about your device, hardware and software information, IP address, or browser information. ------------------------------------
- EA may automatically collect your IP address, device and advertising identifiers, approximate location and browser data Data Access & Collection
We may collect other information automatically when you use our Services, such as:
- EA may automatically collect your IP address, device and advertising identifiers, approximate location and browser data Data Access & Collection
- IP address;
- Information about your device, hardware, and software, such as your hardware identifiers, mobile device identifiers (like Apple Identifier for Advertising [IDFA], or Android Advertising ID [AAID]), platform type, settings and components, EA software and updates you have installed, and the presence of required plugins;
- Approximate geolocation data (derived from IP or device settings);
- Browser information, including your browser type and the language preference;
- Referring and exit pages, including pages viewed and other interactions with web content;
- Details about what Services you purchase or obtain, and your use of them;
- EA may collect what you buy and how you use it, plus crash reports and system activity Data Access & Collection
- Device event information, including crash reports, request and referral URLs, and system activity details (e.g., whether you encountered an error playing our games or lost Internet access); and
- EA may collect what you buy and how you use it, plus crash reports and system activity Data Access & Collection
- Other information (such as your likeness) that you may provide as part of your participation in live events.
- At live events, EA may collect information you provide such as your likeness Data Access & Collection
We also may collect and store information locally on your device, using mechanisms like cookies, browser web storage (including HTML 5), and application data caches.
- EA may store information on your device using cookies, browser web storage and app caches Data Access & Collection
D. Information Provided to Us by Third Parties ------------------------------------ SECTION SUMMARY: We may receive information about you from third parties, such as Sony, Microsoft, Nintendo, Google, mobile platforms, or third-party authenticators that you use to sign in to our Services. ------------------------------------
- Sony, Microsoft and Nintendo provide IDs, friend lists and other account details when you create or link an EA Account Linking & Identification
We may receive information about you contained in third-party user accounts when you use EA online Services on or through third-party gaming platforms, such as those listed below. This information is provided to EA as part of establishing or linking an EA Account, which is necessary to access EA’s online services. We may also receive information from the third-party gaming platforms that you use for the purpose of delivering or analyzing the performance of EA marketing. Your use of EA online Services through these third parties indicates your agreement for the transfer of this information. Examples of information we receive when creating EA Accounts for our recently released titles are provided below. We never receive your credit card number or other financial information from these third parties as part of establishing or linking an EA Account.
- Sony, Microsoft and Nintendo provide IDs, friend lists and other account details when you create or link an EA Account Linking & Identification
- EA may receive information from gaming platforms to deliver and measure its marketing Linking & Identification
- PlayStation®3 system, PlayStation®4 system, & PlayStation®5 console. Sony provides information from your account for PlayStation™Network such as your Online ID, email address, country, language, friend list, date of birth, and certain preferences.
- XBOX network. Microsoft provides information such as your Gamertag, email address, country, language, friend list, date of birth, and certain preferences.
- Wii / Wii U / Nintendo Switch™ / Nintendo Switch™ 2. Nintendo provides (as applicable to the device you have) information such as your Mii character, nickname, Nintendo Network ID, Nintendo Account, country, language, friend list, and certain preferences.
Social Gaming Platforms. When you use third-party social gaming platforms (such as Discord or Twitch) and link your EA Account, we may receive information associated with your account on those platforms. Please review the notices presented to you when linking your accounts for details on the information EA receives.
- Linking Discord, Twitch or similar accounts may give EA information from those accounts Linking & Identification
Mobile Platforms. If you play or purchase our games on your mobile device or tablet, we receive information about you from the app stores and other mobile platform providers. This information may include your username or device ID and the fact that you made a purchase, as applicable, but does not include any financial information. Some of our mobile platforms may send information to us that you authorize them to provide. Our mobile games also may request additional personal information from you, such as push notification tokens or contact list, however, we will collect this information only if you provide us with permission.
- App stores tell EA your username or device ID and that you made a purchase, but not financial information Data Access & Collection
- EA mobile games may ask for push notification tokens or your contact list, collected only with your permission Data Access & Collection
Other Third Parties
We may receive information from other third parties, like Facebook or Apple Game Center, when you use these services with our games. We may also receive information about you when other players choose to share their contact lists with us or from publicly-available websites.
- EA may get information about you from Facebook, Apple Game Center, other players' contact lists and public websites Data Access & Collection
E. Legal Basis for Processing ------------------------------------ SECTION SUMMARY: Depending on where you reside, we may rely on different legal bases to process your information. ------------------------------------
- The legal basis EA relies on depends on the data, the context and where you live Legal Rights & Agreement Rules
Our legal basis for processing your personal information varies depending on the type of information we collect, the context in which we collect it as well as on your country of residence, as indicated when you are setting up your EA Account or, when not signed into an EA Account, your location as determined by your IP address and/or your device registration country.
- The legal basis EA relies on depends on the data, the context and where you live Legal Rights & Agreement Rules
If you are a resident of the European Economic Area (EEA) or of a jurisdiction where similar legal requirements may apply such as Brazil, Switzerland, and the United Kingdom, we rely on a number of legal bases to process information about you. We will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and/or where we have a legal obligation to process your information. For example, we typically rely on:
- EEA, UK, Swiss and Brazilian residents: EA relies on consent, legitimate interests, contract or legal obligation Legal Rights & Agreement Rules
- In the EEA and similar regions, EA asks consent for web cookies, email marketing and third-party targeted ads Legal Rights & Agreement Rules
- consent when placing cookies on your device on the web (through our cookie consent manager) to send you email marketing, or to deliver third party targeted advertising to you on our Services;
- In the EEA and similar regions, EA asks consent for web cookies, email marketing and third-party targeted ads Legal Rights & Agreement Rules
- our legitimate interests to process your information when providing you with customer service support, to serve targeted EA marketing of our Services, or for fraud prevention and security purposes; and
- EA relies on legitimate interests for customer support, targeted EA marketing and fraud prevention Legal Rights & Agreement Rules
- on contractual necessity to process information when you create an EA Account or otherwise use our Services to enable us to provide you with our Services.
- EEA, UK, Swiss and Brazilian residents: EA relies on consent, legitimate interests, contract or legal obligation Legal Rights & Agreement Rules
If you are a resident in a territory where our legitimate interests mentioned above are not recognized as a lawful basis under applicable law, we will identify and use other appropriate lawful bases to process your personal information such as contractual necessity or your consent.
- Where legitimate interests are not a lawful basis, EA uses other bases such as contract or consent Legal Rights & Agreement Rules
- How We Collect Your Information
------------------------------------ SECTION SUMMARY: We use various technologies to deliver and measure the effectiveness of our Services, to serve advertisements, and to enhance your player experience. These technologies include cookies and similar technologies, as well as analytics, advertising, anti-cheat, and anti-fraud technologies. ------------------------------------
- EA and third parties use cookies, analytics, advertising, anti-cheat and anti-fraud technologies to collect information Data Access & Collection
We and third parties use technologies described below to collect information to deliver our Services.
- EA and third parties use cookies, analytics, advertising, anti-cheat and anti-fraud technologies to collect information Data Access & Collection
A. Cookies and Similar Technologies
Cookies are small text files stored on your Internet browser. We and our third-party partners use cookies and similar tracking technologies to help us understand things like what web pages, features, or ads you view and what games you play. This information helps us keep track of your shopping cart, measure the effectiveness of our advertising, make sure you don't see the same ad repeatedly, and otherwise enhance your experience. Please refer to Section 8: Your Choices and Controls for information on how to manage your cookie preferences.
- EA and its partners use cookies to see which pages, features, ads and games you view, and to measure advertising Data Access & Collection
We may use tracking pixels or clear GIFs to collect information about your use of our Services and your response to our marketing emails. We use Internet log files (which contain technical data such as your IP address) to monitor traffic on our Services, troubleshoot technical problems, detect and prevent fraud, and enforce our User Agreement.
- EA uses tracking pixels to see how you respond to marketing emails, and log files to monitor traffic and fraud Data Access & Collection
We also use Analytics, Advertising, Anti-Cheat, and Anti-Fraud technologies in our Services. These technologies may utilize the same cookies or similar mechanisms as further described below.
- EA uses tracking pixels to see how you respond to marketing emails, and log files to monitor traffic and fraud Data Access & Collection
B. Analytics Technologies
We use internal and third-party analytics technologies to collect information about how you use our Services, your computer or device and the health of our Services.
- EA and third-party analytics collect device details, feature engagement, gameplay statistics and peripheral hardware Data Access & Collection
For instance, we may collect and store data from your computer or device when you use our Services. This information includes technical and related information about your computer, device, and operating and/or network systems (such as IP Address and device identifiers); information about your engagement with certain features and services; gameplay and usage statistics; as well as system interactions and peripheral hardware. We may also collect and store data from your device to create probabilistic identifiers for the purposes of analyzing the services accessed by our players across devices. If you play a game offline without connecting to the Internet, this data will be stored on your device and transmitted to us when your device connects to the Internet. If you participate in online Services, we may also collect, use, store, transmit and publicly display your personal and/or statistical data regarding your game play (including scores, rankings and accomplishments), or identify content that is created and shared by you with other players.
- EA and third-party analytics collect device details, feature engagement, gameplay statistics and peripheral hardware Data Access & Collection
- EA may build probabilistic identifiers from your device to analyze which services players use across devices Inference & Profiling
- Data from offline play is stored on your device and sent to EA when you reconnect Data Access & Collection
- If you use online Services, EA may publicly display your scores, rankings and accomplishments Sharing & Disclosure
Third-party analytics technologies integrated into our Services may (including SDK [Software Development Kit] and API [Application Program Interface] integrations) combine the information they collect in connection with your use of EA's Services with information they have independently collected over time and/or across different platforms. Many of these companies collect and use information pursuant to their own privacy policies. A list of third-party analytics companies that operate in our Services as well as how to opt-out to the extent applicable can be found at privacyappendix.ea.com.
- Third-party analytics in EA services may combine your data with what they collect elsewhere Sharing & Disclosure
C. Ad Serving Technologies
Some of our Services employ ad serving technologies that use cookies, clear GIFs, web beacons, tracking pixels, SDK, API, and other similar technologies to deliver offers and advertising to you within EA Services as well as on third-party platforms and sites, and to measure the performance of our advertising campaigns. Some of these technologies can sync or connect behavior across different websites, mobile apps and devices to tailor offers and advertising to your interests. For instance, you may be presented with an offer for a game we think you might enjoy. Or, if you express interest in a game, you may receive an advertisement later for that game or similar Services on EA or third-party sites. Other in-game advertising technologies enable offers to be temporarily uploaded to your game, web browser, or mobile device and later replaced while you are online.
- EA uses ad technology to show you ads in its services and on other sites, and to measure its campaigns Sharing & Disclosure
- Some ad technologies connect your behavior across websites, apps and devices to tailor ads to your interests Inference & Profiling
These technologies collect and use information so we can serve appropriate offers and advertising to you, to measure effectiveness and distribution of these offers and advertising, and to understand how users interact with our Services. In addition to identifiers and certain information listed in Section 1(C): Other Information We Collect When You Use Our Services above, this information may include:
- Ad technologies collect which ads you saw, for how long, where, and how you interacted with them Data Access & Collection
- Advertisements served and the location of the ad;
- Ad technologies collect which ads you saw, for how long, where, and how you interacted with them Data Access & Collection
- Length of time an advertisement was visible;
- Ad technologies collect which ads you saw, for how long, where, and how you interacted with them Data Access & Collection
- Domain type, IP address, size of the advertisement;
- Ad technologies collect which ads you saw, for how long, where, and how you interacted with them Data Access & Collection
- Your interaction, if any, with the ad; and
- Ad technologies collect which ads you saw, for how long, where, and how you interacted with them Data Access & Collection
- Advertisement response.
- Ad technologies collect which ads you saw, for how long, where, and how you interacted with them Data Access & Collection
Third-party advertising companies may combine the information collected in the context of delivering an offer to you via our Services with other information they have independently collected over time and/or across different websites. Many of these companies collect and use information pursuant to their own privacy policies. A list of ad serving companies that operate their own networks on our Services, their privacy notices, as well as how to opt-out to the extent applicable can be found at privacyappendix.ea.com.
- Third-party ad companies may combine data from EA ads with what they collect across other websites Sharing & Disclosure
To learn more about some of these ad networks' practices, or to opt-out of third-party targeted advertising, you can also visit thenai.org/how-to-opt-out, www.aboutads.info/choices, youradchoices.ca, or www.youronlinechoices.eu. Note that opting-out does not mean you won't see ads; rather, it means that the advertising you see may not be as relevant to you.
- You can opt out of third-party targeted ads through industry sites, but you will still see ads Sharing & Disclosure
D. Anti-Cheat, Inappropriate Content, and Fraud Prevention Technologies
We strive to provide a safe and fair gaming environment for all players. When you use our Services, we or third parties may use cookies and similar technologies, collect data about or from your machine or device, which may include a machine "fingerprint" or "hash" of your machine components, and gather other evidence about your gameplay, machine state, or participation in our Services for fraud prevention, security, cheat detection, and authentication purposes. We may also monitor publicly-available information, third-party sites, and/or use anti-cheat technology within our Services, including automated anti-fraud and abuse algorithms. If you believe your access to our games and/or Services was blocked by this technology in error, please contact us at EA Help (help.ea.com).
- Social-feature communications may be read by other players and EA, become public, and be used for anti-cheat purposes Use & Processing
- EA or third parties may fingerprint your machine and gather gameplay evidence for anti-cheat and fraud prevention Security & Safeguards
- EA may monitor public information and third-party sites and use automated anti-fraud algorithms that can block access Security & Safeguards
We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC", as defined in our User Agreement at https://tos.ea.com/legalapp/WEBTERMS/US/en/PC2/), in our Services for purposes of moderating inappropriate Content that violate our policies (like our Positive Play Charter at https://www.ea.com/commitments/positive-play/charter). Moderation includes detecting, investigating and removing inappropriate UGC, as well as potentially sanctioning those players whose activities we find as violating our policies.
- EA may monitor, record, review and keep your voice and text chats and other user content to moderate it Content & IP Rights
- How We Use Your Information
------------------------------------ SECTION SUMMARY: We use your information to operate our Services, to improve your game experience, to provide you customer support, to serve and measure the effectiveness of advertising, and to personalize our communications with you. ------------------------------------
- EA uses your personal information individually and combined, to run services, support you, advertise and personalize Use & Processing
We use your personal information, both individually and combined together, in the following ways.
- EA uses your personal information individually and combined, to run services, support you, advertise and personalize Use & Processing
To operate our business and to enhance and personalize your game experience, including to:
- EA uses your information to run, analyze, develop and research its games, accounts and multi-device play Use & Processing
- Operate, analyze, improve, and develop our games and Services;
- Undertake research and analysis to develop and demonstrate our technology, and to better understand our players;
- Populate online leaderboards and enable online matchmaking;
- Provide replays to you and other players via spectator modes;
- Help you find your friends or tell your friends about an EA game or Service;
- Facilitate sharing on social networks;
- Manage and serve advertising in-game and on third-party platforms;
- Measure the effectiveness and distribution of advertising, including understanding who engages with our Services and how they interact with our Services;
- Measure the health of our Services;
- Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for that activity;
- Set up and maintain accounts for which you register;
- Provide game experiences that you may like, including personalizing your game experience;
- EA uses your information to personalize your game experience and follow your preferences Inference & Profiling
- Set up and facilitate loyalty programs;
- Facilitate your gameplay on multiple devices and/or platforms, as applicable;
- Identify, fix, and troubleshoot bugs or functionality errors;
- Provide software updates;
- Authenticate and activate your games and save game-play data, including progress;
- Facilitate competitions and contests;
- Perform audits, transactions, and other compliance activities;
- Adhere to your preferences and to deliver content;
- EA uses your information to personalize your game experience and follow your preferences Inference & Profiling
- Help keep our Services safe and fair, including for such purposes as described in Section 2(D) and to further our Content Moderation and Enforcement (https://www.ea.com/commitments/positive-play/content-moderation);
- Resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and enforce our agreements and policies; and
- Other purposes you consent to, are notified of, or are otherwise disclosed to you when you provide personal information.
To provide you support, including to:
- EA uses your information to troubleshoot, run surveys, answer your requests and send account and purchase notices Account & Service Control
- Help identify and troubleshoot problems with your account or Services;
- Facilitate surveys or questionnaires;
- Communicate with you and respond to your specific requests or questions; and
- Manage and send you confirmations and important information about your account, Services, purchases, subscriptions, and warranties.
To personalize our communications with you, including to:
- EA uses your information to send you relevant EA content, recommendations and offers, and Service updates Use & Processing
- Provide you with relevant EA content, recommendations, information or offers; and
- Provide you with Service updates.
Retention. We retain the information we collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.
- EA keeps information as long as needed for its Services, and may keep it longer for legal, operational or other reasons Retention & Deletion
Where possible, we may also de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.
- EA may de-identify, anonymize or aggregate your information and use and share it for business purposes Sharing & Disclosure
- Who May Receive Your Information
------------------------------------ SECTION SUMMARY: We may disclose your personal information to the categories of recipients we describe in this section, such as to provide our Services and to deliver advertisements. ------------------------------------
Service providers. Vendors and other service providers that help us operate our business and provide you with Services may receive your personal information. We require that any service provider processing your personal information only do so on our behalf and for purposes consistent with this policy, such as the purposes described in Section 3: How We Use Your Information.
- Vendors that help EA run its business may receive your information, limited to EA's purposes Sharing & Disclosure
Business partners. We may provide personal information to business partners with whom we jointly offer Services. These partners include the companies that provide the platform on which you play our games, such as Sony (PlayStation®4 system or PlayStation®5 console), Microsoft (XBOX), or others.
- EA may give your information to partners it jointly offers Services with, such as Sony and Microsoft Sharing & Disclosure
Affiliates and subsidiaries. We may disclose personal information to other companies in which we have an ownership interest as necessary for the purposes outlined in this policy.
- EA may disclose your information to companies it has an ownership interest in Sharing & Disclosure
Advertising partners. Through our Services, we may allow third-party advertising partners to use technologies and other tracking tools to collect information regarding your use of EA's Services and your device (such as your IP address, mobile identifiers, pages visited, location, browser information, time of day). We also may share information relating to your device and your use of our Services with our third-party advertising partners so they may deliver targeted advertisements to you when you visit third-party services and websites within their networks. This practice is commonly referred to as "interest-based advertising," "online behavioral advertising," or "targeted advertising."
- EA lets third-party advertising partners track your use of its services and your device Sharing & Disclosure
- EA may share device and usage information with ad partners so they can target you on other websites Sharing & Disclosure
- For targeted ads, EA may "sell" or "share" identifiers, age or gender, browsing, location, audio data and inferences Sharing & Disclosure
Please refer to Section 2(C): Ad Serving Technologies for more detail regarding online advertising, as well as Section 8: Your Choices and Controls regarding your relevant choices and controls.
- EA may share device and usage information with ad partners so they can target you on other websites Sharing & Disclosure
Disclosures to protect us or others. We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity. In particular, if we receive a report that you have violated our policies (like our Positive Play Charter at https://www.ea.com/commitments/positive-play/charter), we may disclose that report and other relevant information to the platform on which you play our games.
- EA may disclose any information it holds about you if it believes in good faith that law or protection requires it Sharing & Disclosure
- If someone reports you for breaking EA's policies, EA may pass the report to your gaming platform Sharing & Disclosure
Disclosure in the event of merger, sale, or other asset transfer. In the event of a reorganization, divestiture, merger, sale, or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law or contract.
- In a merger, sale or bankruptcy, EA may transfer all information it collects to the third party Sharing & Disclosure
Third-party plugins. When third-party technologies or social tools are integrated into our Services, those third parties may collect information about your use of our Services. An example is the Facebook "Like" button.
- Third-party plugins in EA services, like the Facebook Like button, may collect information about your use Sharing & Disclosure
In certain instances (such as on our websites), our Services incorporate YouTube videos and use YouTube API Services. This integration is subject to the YouTube Terms of Service (https://www.youtube.com/t/terms), and may result in the collection of your personal information by Google according to the Google Privacy Policy (http://www.google.com/policies/privacy). If you have authorized us to receive your YouTube or other Google information, such as through logging in to our Services through your Google Account, you may manage your authorization (including revocation) through the Google Security Settings (https://security.google.com/settings/security/permissions). You may also have other rights with respect to your personal information that we have collected, as described in Section 8: Your Choices and Controls.
- Embedded YouTube videos may let Google collect your information under Google's Privacy Policy Sharing & Disclosure
Cross-platform sharing. Some of our games allow you to connect and play with friends and members of a game's community, regardless of what platform they play on. For example, someone on an XBOX could join a match with a player who is using a PlayStation®4 system or PlayStation®5 console. We call this ability to match players across platforms "Cross-Play." When Cross-Play is enabled and you play with someone on another platform, that other platform may receive your platform's ID (such as XBOX Gamertag, or Online ID of your account for PlayStation™Network) along with other information necessary to enable Cross-Play. In addition, we may provide information regarding your use of Cross-Play features to the platform on which you play our games. You can change your Cross-Play preferences by visiting the game's or your platform's settings menus.
- With Cross-Play on, other platforms may receive your platform ID, and EA may tell your platform how you use it Sharing & Disclosure
Some of our games may also allow you to continue progress on a game between platforms, as well as enable the ability for your purchases on one platform to be available on another platform. We will share your information with platforms to the extent necessary to enable these features.
- EA shares information with platforms as needed to carry your progress and purchases across platforms Sharing & Disclosure
Other platforms receiving your information may include Sony (PlayStation®4 system or PlayStation®5 console), Microsoft (XBOX), Nintendo (Nintendo Switch), Valve (Steam), Epic, and additional platforms as they become available for these features. Your information received by these platforms may be subject to their respective privacy notices.
- With Cross-Play on, other platforms may receive your platform ID, and EA may tell your platform how you use it Sharing & Disclosure
With your consent. We may disclose your information to other recipients with your express consent, unless otherwise described above. For example, you may agree to us sharing your information with a certain company or organization to hear about their products, services, or promotions, or if you tell us that you want to link your EA Account with another company’s services. These recipients will process the information you agree to share according to their respective privacy notices.
- EA may disclose your information to other recipients with your express consent Sharing & Disclosure
- Where We Hold Your Information
------------------------------------ SECTION SUMMARY: We store and process your information in the United States and other countries where we operate. When we do this, we utilize technical, physical, and administrative safeguards to meet data transfer requirements set by various privacy laws, such as the European General Data Protection Regulation. ------------------------------------
- Your information is generally collected by EA and processed in the US, and may be stored in any country EA operates in Use & Processing
When you access EA Services, including when available on third-party platforms, your personal information is generally collected by EA directly and processed in the United States. Personal information we collect may be subsequently stored and processed for the purposes set out in this Privacy and Cookie Policy in the United States or any other country in which EA, its subsidiaries, or third-party agents operate. By consenting to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in the United States and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
- Your information is generally collected by EA and processed in the US, and may be stored in any country EA operates in Use & Processing
- Consenting to transfer means accepting that other countries may protect your data less than your own Legal Rights & Agreement Rules
EA's privacy practices comply with the Asia-Pacific Economic Cooperation Cross-Border Privacy Rules System (APEC CBPR). The APEC CBPR System provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. More information about the APEC framework is available here: https://cbprs.org.
- EA states its privacy practices comply with the APEC Cross-Border Privacy Rules System Legal Rights & Agreement Rules
Electronic Arts Inc., and its U.S.-based subsidiaries ("EA Inc. US"), complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. EA Inc. US has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. EA Inc. US has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. The EA Inc. US entities subject to the DPF Principles are available here: https://tos.ea.com/legalapp/dpfcoveredentities/US/en/PC/.
- EA US entities certify to the EU, UK and Swiss Data Privacy Frameworks, whose Principles govern in a conflict Legal Rights & Agreement Rules
EA Inc. US is responsible for the processing of personal data it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF, and subsequently transfers to a third party acting as an agent on its behalf. EA Inc. US complies with the EU-U.S. DPF and Swiss-U.S. DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions.
- EA remains responsible when it passes DPF data on to agents acting for it Sharing & Disclosure
The Federal Trade Commission has jurisdiction over EA Inc. US’ compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In certain situations, EA Inc. US may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- The FTC oversees EA's DPF compliance, and EA may have to give DPF data to public authorities Legal Rights & Agreement Rules
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, EA Inc. US commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit U.S.-based third-party dispute resolution provider (https://feedback-form.truste.com/watchdog/request) for more information or to file a complaint. The services of TrustArc are provided at no cost to you.
- Unresolved DPF complaints go to TRUSTe, a free US dispute resolution provider Legal Rights & Agreement Rules
Under certain conditions, more fully described on the Data Privacy Framework website (https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction), you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
- Under certain conditions you may invoke binding arbitration for DPF complaints once other remedies are exhausted Legal Rights & Agreement Rules
- How We Protect Your Information
------------------------------------ SECTION SUMMARY: We use a range of security measures to secure and protect your information. ------------------------------------
Security of your information is a priority at EA and we take a range of technical and organizational measures to help protect it, including encryption of sensitive information. Even so, please be aware that no security measure is perfect. Thus we cannot guarantee the security of your information at all times. You should always be diligent when it comes to the protection of your personal information. Learn more about EA Security at https://www.ea.com/security.
- EA uses security measures including encryption but says it cannot guarantee your information is always secure Security & Safeguards
- Children
------------------------------------ SECTION SUMMARY: We strive to provide age-appropriate experiences for children. Depending on the age of the child accessing our online Services, parents or guardians may need to provide permission to enable their child to access certain online features of our Services. ------------------------------------
- Most EA Services are for adults; children get age-appropriate experiences until they reach the age of majority Account & Service Control
Although the majority of EA Services are intended for adults, EA recognizes the importance of protecting the privacy of children who may access our Services online. We strive to ensure that children who access our Services receive age-appropriate experiences by employing data minimization, privacy by design, and default practices. We consider the best interests of children when determining the age-appropriate experience they receive and take into account the developmental maturity of children of different ages. When children reach the age of majority in their country or territory, they may receive the adult experience.
- Most EA Services are for adults; children get age-appropriate experiences until they reach the age of majority Account & Service Control
When players identify themselves as being children under the minimum age of digital consent guidelines set by the law of individual countries or territories, we will:
- For children under the local age of digital consent, EA obtains parental consent when the law requires it Account & Service Control
(1) obtain consent from parents for the use of their children's personal information, when required by applicable law. For example, we allow parents to create a child EA Account on certain Services, and with parental consent EA will collect and use certain children’s personal information to manage a child EA Account;
- For children under the local age of digital consent, EA obtains parental consent when the law requires it Account & Service Control
(2) disable features in certain Services that could allow a child to share information that directly identifies them, unless a parent has provided relevant consent to us or the third-party platform on which their child is playing. For example, we will respect third-party (console) parental controls as they apply to game features that could allow a child to provide personal information in online or multiplayer games (such as through chat or user generated content);
- For children, EA disables features that let them share identifying information unless a parent consents Account & Service Control
(3) collect and use certain information for limited purposes only. For example, we may send local in-app notifications, which do not rely on collecting personal information. Also, persistent device identifiers like IP address or advertising device identifier may be collected to support our internal operations, such as:
- For children, EA may still collect IP address or advertising ID for internal operations, including contextual ads Data Access & Collection
- Delivering the Services;
- Maintaining or analyzing the functionality of the Service;
- Serving contextual ads or frequency capping;
- Protecting the security or integrity of the user of Service; or
- Legal or regulatory compliance;
(4) not condition a child's participation in an activity (such as gaming contests) on the disclosure of more personal information than is reasonably necessary to participate in the activity. With certain Service-related activities, we may not permit children to participate at all, even if we have consent; and
- EA will not require children to give more information than needed to join an activity, and may exclude them entirely Data Access & Collection
(5) offer parental controls and choices. If you are a parent or guardian and wish to revoke your previously provided consent, review information collected from your child or have that information deleted, please contact us via the options in Section 12: Contact Us. If we become aware that a child has provided us with personal information without parental consent, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child's account and/or revert them to the age-appropriate experience, as applicable.
- Parents can revoke consent and review or delete their child's information by contacting EA Account & Service Control
- If a child gave information without parental consent, EA deletes it unless legally required to keep it Retention & Deletion
If we make material changes to how we collect, use, share or otherwise process your child's personal information, we will notify parents as required by applicable law.
- EA will notify parents of material changes to how it handles their child's information, as the law requires Legal Rights & Agreement Rules
We encourage you to talk with your children about communicating with strangers and the risks of disclosing personal information online. You and your child should review the privacy settings applicable to their use of our Services, a summary of which is available on our Player and Parental Tools page: https://www.ea.com/commitments/positive-play/parental-controls.
- Parents can revoke consent and review or delete their child's information by contacting EA Account & Service Control
- Your Choices and Controls
------------------------------------ SECTION SUMMARY: We provide you with choice and control about our use of your information, including your ability to exercise your data privacy rights. ------------------------------------
We give you meaningful choices when it comes to our collection and use of your information. For example, if you no longer want to receive marketing emails from EA, you may click the unsubscribe link included in the footer of any marketing email we send.
You can learn how to exercise any of your privacy rights by visiting our My Privacy Rights portal: https://www.ea.com/legal/privacy-portal.
- You exercise your privacy rights through EA's My Privacy Rights portal Account & Service Control
We offer the rights below as provided by applicable law in the countries and jurisdictions in which we offer our Services. These laws include the General Data Protection Regulation (GDPR) in the European Union, and state privacy laws enacted in the United States. While we provide additional details where necessary to comply with jurisdiction-specific legal requirements, such as in our section on Information for California Residents, these details are illustrative and not intended to limit similar rights that may be available elsewhere.
- The privacy rights listed apply as provided by the law where EA offers its Services, such as GDPR and US state laws Legal Rights & Agreement Rules
You may appeal our decision regarding your privacy rights. To do so, please visit our My Privacy Rights portal (https://www.ea.com/legal/privacy-portal#sectionOther) and click on "Other privacy enquiries".
- You can appeal EA's decision on a privacy rights request through the My Privacy Rights portal Legal Rights & Agreement Rules
Verification of account ownership. To protect your account security and personal information, you may be asked to verify your account ownership prior to us processing your request to exercise your data privacy rights. Verification methods include being logged into your EA Account, confirming ownership and access to the email address associated with your account, and/or confirming other unique account details.
- EA may ask you to verify account ownership before acting on a privacy rights request Account & Service Control
Authorized agents. You can use an authorized agent to make a request to exercise your data privacy rights. Please contact us at EA Help (help.ea.com) to initiate that request. If you use an authorized agent to exercise your right to deletion, access, or correction, we will require that you verify your account ownership directly with us, unless you have provided your agent with a valid power of attorney consistent with California law that includes a comparable proof of account ownership.
- An authorized agent can make privacy requests for you, but you must usually verify the account yourself Account & Service Control
Your right to deletion. You may deactivate your EA Account or delete the personal information associated with your account by contacting us at EA Help (help.ea.com). If you do so, you will no longer have access to the EA games or Services associated with your account. Note that EA may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our Services. Otherwise, we will retain your personal information for as long as reasonably necessary to provide you with, create, and improve our Services, and to comply with the law.
- You can delete your EA account data through EA Help, losing access to its games, while EA may keep some data Retention & Deletion
Your right to access (or "know"). You can access the personal information we hold about you, including the categories of personal information collected, where we collect it from, why and how we use it, and who may receive this information (including to whom it may be sold or shared, as those terms are defined under applicable law). The generally applicable details about our processing are provided in this Policy. With respect to the information specific to our processing of your information, you can download a copy of your EA Account information by visiting your EA Account (https://myaccount.ea.com/cp-ui/downloaddata/index) and clicking the "Your EA Data" tab. To receive further details, please contact us at EA Help (help.ea.com).
- You can access your personal information, download your EA Account data, and ask EA Help for more Account & Service Control
Your right to correction. You can request correction of your personal information where it is inaccurate. In some cases, we may provide self-service tools, such as those on the EA Account customer portal, that enable you to update some of your personal information: https://myaccount.ea.com/cp-ui/aboutme/index.
- You can ask EA to correct inaccurate personal information, sometimes through self-service tools Account & Service Control
Your right to opt-out or object to certain processing. You may opt-out of targeted advertising, or object to processing of your data based on our legitimate interests, where applicable law provides for such rights. This right is also referred to as the ability to opt-out of the sale or sharing of your personal information, as specifically provided by applicable US state privacy laws. To exercise these rights, please see further instructions in our My Privacy Rights portal (https://www.ea.com/legal/privacy-portal), including the Your Privacy Choices section.
- Where the law allows, you can opt out of targeted ads (sale or sharing) or object to legitimate-interest processing Sharing & Disclosure
Cookie Controls. If you are in a location whose laws may require additional choices, you can control cookies and similar technologies used on most EA sites for certain optional functional and advertising analytics and targeted advertising purposes via the banner that appears at the bottom of the webpage during your first visit. You can also access these controls by selecting the Your Privacy Choices link in the footer of the webpage. For additional cookie controls, review your web browser's documentation.
- In some locations you can control optional cookies on most EA sites through a banner or the Your Privacy Choices link Data Access & Collection
The effect of your choice will depend on the context in which you exercise it:
- A targeted-ad opt-out only covers where you made it: your EA Account, one mobile game, or one browser Sharing & Disclosure
- If you opt-out of having your information shared for purposes of targeted advertising on PC and console through your EA Account, your choice will take effect for any PC and console games that you have logged into with your EA Account.
- If you opt-out of having your information shared for purposes of targeted advertising through one of our mobile game settings, your choice will take effect for that mobile game.
- If you opt-out of having your information shared for purposes of web targeted advertising through our cookies controls, your choice will take effect when visiting our websites through the browser and device on which you made that choice.
Global Privacy Control. In certain regions, we recognize an opt-out preference signal sent by your web browser (sometimes referred to as the Global Privacy Control or "GPC") as a valid request to opt-out of the sale and sharing of the personal information processed via the browser you are using. In practice this controls whether your browser loads third-party cookies on our Services' websites that are used for targeted advertising, or may otherwise be considered a sale or sharing of personal information. We process this signal only based on browser settings, so you would need to set them separately for different browsers on the same device and across devices. Please review the list of browsers that support GPC and associated instructions (https://globalprivacycontrol.org/#download) on how to enable it. GPC does not control targeted advertising in our PC, console, or mobile games and must be changed via your account or the game's settings, as described above.
- In some regions EA honors the Global Privacy Control browser signal, but only for that browser and not in games Sharing & Disclosure
You have a right not to receive discriminatory treatment for the exercise of these privacy rights.
- EA says you have a right not to be treated differently for exercising your privacy rights Legal Rights & Agreement Rules
- Third-Party Services
------------------------------------ SECTION SUMMARY: Our websites and Services may contain ads or links to third-party services and sites. ------------------------------------
Our websites and Services may contain advertising or links to third-party services (such as the Facebook "Like" button or links to third-party websites). If you click on those links, including an advertisement, you will leave the EA Service and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service's or site's privacy policy as your use of third-party sites or services is governed by their privacy policies.
- Links and ads in EA services can take you to third-party sites governed by their own privacy policies Legal Rights & Agreement Rules
- Information for California Residents
------------------------------------ SECTION SUMMARY: California law requires certain additional disclosures about how we process your personal information. ------------------------------------
- California residents get additional disclosures required by California law Legal Rights & Agreement Rules
A. Notice at Collection
Depending on your use of our Services, the following categories of personal information may have been collected and disclosed in the preceding 12 months, as these categories are defined under the California Consumer Privacy Act ("CCPA"):
- California notice: in the past 12 months EA may have collected and disclosed identifiers, age or gender, and inferences Data Access & Collection
- Identifiers; such as a real name, user name, account name, email, online identifiers, device identifiers, IP address, or mobile device identifiers;
- Account login data; we collect and process the credentials necessary for you to access your EA Account; for any third-party connected accounts, following your authorization, we collect an access token that allows us to receive information from that third-party specific to your account with them;
- Purchase information; such as payment card number, payment account details, billing address, and other payment information;
- Characteristics of Protected Classifications under state or federal law; such as age or gender;
- Commercial Information; such as products or services interaction and purchase history;
- Internet or Electronic Network Activity information; such as, browsing history, search history, and information regarding interactions with our games, websites, applications, and/or advertisements;
- Approximate (coarse) geolocation data; such as location data derived from IP address or device settings;
- Audio or Electronic information; such as when you play our games, play certain multiplayer modes, use chat features, or participate in competitive game modes or live events;
- Contents of players' in-game messaging;
- Inferences; such as consumer preferences drawn from the above.
In certain circumstances, we may also collect and disclose additional information, such as:
- Tax-reportable prize winners may give an SSN; competitive event players may give passport, bank and health data Data Access & Collection
- If you are the recipient of a contest or sweepstakes prize that requires tax reporting, we may collect identifiers associated with your government-issued documents (such as a social security number).
- If you participate in our competitive gaming events, we may collect identifiers associated with your government-issued documents (such as a passport number), financial information (such as bank accounts), and health-related information.
- If you participate in our user experience research, we may collect financial information (such as bank accounts), health-related information and video footage of your gameplay, as well as your recorded image throughout the session.
We may collect and disclose other categories of personal information to the extent that you provide them through in-game chat, forums, or through our player support channels.
- Anything you share in chat, forums or support may also be collected and disclosed Data Access & Collection
Collection, use, and disclosure of this information is made for one or more of the business or commercial purposes listed in Section 3: How We Use Your Information.
- California notice: in the past 12 months EA may have collected and disclosed identifiers, age or gender, and inferences Data Access & Collection
The following categories of personal information may be "sold" or "shared," as those terms are defined under the CCPA, for purposes of targeted advertising:
- For targeted ads, EA may "sell" or "share" identifiers, age or gender, browsing, location, audio data and inferences Sharing & Disclosure
- Identifiers; such as a real name, user name, account name, email, online identifiers, device identifiers, IP address, or mobile device identifiers;
- Characteristics of Protected Classifications under state or federal law; such as age or gender;
- Commercial Information; such as products or services interaction and purchase history;
- Internet or Electronic Network Activity information; such as, browsing history, search history, and information regarding interactions with our games, websites, applications, and/or advertisements;
- Approximate (coarse) geolocation data; such as location data derived from IP address or device settings;
- Audio or Electronic information; such as when you play our games, play certain multiplayer modes, use chat features, or participate in competitive game modes or live events;
- Inferences; such as consumer preferences drawn from the above.
This information may have been sold or shared with our advertising partners for the purposes described in the respective paragraph of Section 4: Who May Receive Your Information.
- For targeted ads, EA may "sell" or "share" identifiers, age or gender, browsing, location, audio data and inferences Sharing & Disclosure
We do not "sell" or "share," as those terms are defined under the CCPA, personal information of consumers under 16 years of age. We also only use or disclose "sensitive personal information," as defined under the CCPA, for the purposes specified in Section 7027(m) of the California Consumer Privacy Act Regulations (https://cppa.ca.gov/regulations/).
- EA does not sell or share personal information of consumers under 16 Sharing & Disclosure
- EA says it uses or discloses sensitive personal information only for purposes allowed by CCPA regulations Use & Processing
We retain the information we collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.
- California notice repeats that EA keeps information as long as needed for its Services, possibly longer Retention & Deletion
Please review Your Choices (https://www.ea.com/legal/privacy-portal) related to the sale and sharing of your personal information for cross-context behavioral advertising purposes (also known as targeted advertising).
- California residents use Section 8 for their rights, including opting out of sale or sharing for targeted ads Legal Rights & Agreement Rules
For additional details, please review our overall Privacy and Cookie Policy: https://tos.ea.com/legalapp/WEBPRIVACY/US/en/pc2/.
B. Supplemental California Privacy Notice
Please see below for more details about how we process your personal information, incorporating the notice immediately above.
- California supplement: sources are those in Section 1 and recipients are those in Section 4 Legal Rights & Agreement Rules
For each of the categories of personal information referenced above:
- California supplement: sources are those in Section 1 and recipients are those in Section 4 Legal Rights & Agreement Rules
- The categories of sources from which the personal information may have been collected are listed in Section 1: Information We Collect.
- California supplement: sources are those in Section 1 and recipients are those in Section 4 Legal Rights & Agreement Rules
- The categories of third-party recipients to which the personal information may be disclosed are listed in Section 4: Who May Receive Your Information.
- California supplement: sources are those in Section 1 and recipients are those in Section 4 Legal Rights & Agreement Rules
C. Your Rights
Please see Section 8: Your Choices and Controls for a summary of your California privacy rights and how to exercise them. This includes the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising purposes (also known as targeted advertising), as further described in the subsection regarding Your right to opt-out or object to certain processing.
- California residents use Section 8 for their rights, including opting out of sale or sharing for targeted ads Legal Rights & Agreement Rules
- Changes to Our Policy
------------------------------------ SECTION SUMMARY: This policy will be updated from time to time and we will notify you of material changes. ------------------------------------
- EA may update the policy; for material changes it will use reasonable efforts to notify you Legal Rights & Agreement Rules
We may occasionally update this privacy policy. When we do, we will revise the "last updated" date at the top of the policy. If there are material changes to this policy, we will use reasonable efforts to notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.
- EA may update the policy; for material changes it will use reasonable efforts to notify you Legal Rights & Agreement Rules
- Contact Us
------------------------------------ SECTION SUMMARY: You may contact us if you have questions about this policy. ------------------------------------
- Questions go to EA's Data Protection Officer via the privacy portal or EA's Redwood City address Legal Rights & Agreement Rules
If you have questions about this policy, please use our My Privacy Rights portal to contact our Data Protection Officer: https://www.ea.com/legal/privacy-portal.
- Questions go to EA's Data Protection Officer via the privacy portal or EA's Redwood City address Legal Rights & Agreement Rules
To contact EA, including our Data Protection Officer, you can also use the following address: Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065. Electronic Arts Inc.'s representative in the European Union is Electronic Arts Ireland Limited, Parkmore West Business Park, 1, Ballybrit, Galway, H91 Y2R5, Ireland. Electronic Arts Inc.'s representative in the United Kingdom is Electronic Arts Limited, Onslow House, Onslow Street, Guildford, GU1 4TN, United Kingdom.
- Questions go to EA's Data Protection Officer via the privacy portal or EA's Redwood City address Legal Rights & Agreement Rules
- EA's EU representative is Electronic Arts Ireland Limited and its UK representative is Electronic Arts Limited Legal Rights & Agreement Rules
- Right to Contact a Data Protection Authority
------------------------------------ SECTION SUMMARY: You may have the right to contact your Data Protection Authority. ------------------------------------
- You can complain to your local data protection authority, which may forward the matter to US regulators Legal Rights & Agreement Rules
If you have a concern about how we collect and use information, please contact us. You also have the right to contact your local Data Protection Authority if you prefer, such as:
- You can complain to your local data protection authority, which may forward the matter to US regulators Legal Rights & Agreement Rules
- Data Protection Authorities in the EEA: https://www.edpb.europa.eu/about-edpb/our-members_en;
- You can complain to your local data protection authority, which may forward the matter to US regulators Legal Rights & Agreement Rules
- Swiss authorities: https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html;
- You can complain to your local data protection authority, which may forward the matter to US regulators Legal Rights & Agreement Rules
- UK authority: https://ico.org.uk/global/contact-us/.
- You can complain to your local data protection authority, which may forward the matter to US regulators Legal Rights & Agreement Rules
Where appropriate, your local data protection authority may also forward the matter to the Department of Commerce or FTC for consideration.
- You can complain to your local data protection authority, which may forward the matter to US regulators Legal Rights & Agreement Rules
If you have an unresolved concern over our data practices that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge): https://feedback-form.truste.com/watchdog/request.
- Unresolved concerns about EA's data practices can go free of charge to its US dispute resolution provider Legal Rights & Agreement Rules