User Agreement

Electronic Arts · agreement dated May 14, 2026 · Official agreement

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6 of 101 cards in Data Access & Collection

Data Access & Collection · Company practice

EA may monitor, record, review and keep your voice and text chat and other UGC, which others can also see or hear

EA may monitor, record, review and retain your voice or text communications and other UGC, and take action in response to inappropriate content: it may sanction the player who submitted it and, if applicable, remove it from any EA Service. The text reminds you that your communications, including UGC, may be seen and heard by others, including other players and EA. Section 7(C) adds that anti-cheat technologies monitor and collect gameplay, memory, processes, visuals, communications and file storage while an online-capable game runs, for the purpose of detecting and enforcing Rules of Conduct violations. A linked Content Moderation and Enforcement page is not supplied.

Supporting quotations

EA may monitor, record, review, and retain your voice or text communications (together “communications”) and other UGC, and take action in response to inappropriate content. If we detect inappropriate UGC, we may sanction the player who submitted it, and if applicable, remove it from any EA Service.
Remember that your communications, including your UGC in an EA Service, may be seen and heard by others, including other players and EA.
To enforce these rules, we may monitor your activity and remove any inappropriate content you have shared.
When you launch an online-capable game, these technologies may activate using kernel, admin or user privileges, and monitor and collect from your gameplay and device’s RAM or other memory, processes, visuals, communications, and file storage for the purposes of detecting violations of, and enforcing, the Rules of Conduct in

Qualifications & exceptions

  • Each verb is "may": the text states permission to monitor, record, review and retain, not a commitment to do so or a retention period.

Not stated here

  • How long communications are retained and who at EA reviews them is not stated; the Privacy and Cookie Policy is referenced but not supplied.

Data Access & Collection · Company practice

Launching an online game can activate kernel-level anti-cheat that reads memory, processes, visuals, chat and files

EA uses technologies, developed by EA or a third party, to detect and prevent cheating in EA Services and in particular EA Games. When you launch an online-capable game these technologies may activate using kernel, admin or user privileges and monitor and collect from your gameplay and your device's RAM or other memory, processes, visuals, communications and file storage, for the purposes of detecting violations of, and enforcing, the Rules of Conduct in Section 6, including the use of Unauthorized Third-Party Programs. When you exit an online-capable game, these anti-cheat technologies are deactivated.

Supporting quotations

When you launch an online-capable game, these technologies may activate using kernel, admin or user privileges, and monitor and collect from your gameplay and device’s RAM or other memory, processes, visuals, communications, and file storage for the purposes of detecting violations of, and enforcing, the Rules of Conduct in
EA utilizes technologies to detect and prevent cheating in the use of EA Services, and in particular, EA Games. These technologies may be developed by EA or a third party.
When you exit an online-capable game, these anti-cheat technologies will be deactivated.
EA installs software to detect cheating or hacking. These programs send data on your computer to EA.
C. Monitoring and Anti-Cheat Measures

Qualifications & exceptions

  • The stated purpose is detecting and enforcing Rules of Conduct violations; the text does not state other uses of what is collected.
  • The monitoring is tied to online-capable games: activation on launch, deactivation on exit.

Not stated here

  • Which games use kernel-level components, and what is transmitted versus inspected locally, is not stated.

Data Access & Collection · Company practice

EA may collect and store device, software, usage and gameplay data, including offline play data sent when you reconnect

When you use an EA Service, EA may collect and store data from your computer or device, including information about the computer or device, hardware, installed software and operating system (such as IP address and device ID), information about your EA Service usage, gameplay and usage statistics, system interactions and peripheral hardware. If you play an EA Service offline, this data is stored on your device and transmitted to EA when the device connects to the Internet.

Supporting quotations

When you use an EA Service, EA may collect and store data from your computer or device, including information about your computer or device, hardware, installed software, and operating system (such as IP Address and device ID), information about your EA Service usage, gameplay and usage statistics, system interactions and peripheral hardware. If you play an EA Service offline, this data will be stored on your device and transmitted to EA when your device connects to the Internet.
EA collects various information when you play our games (even offline) to operate our business, improve our products and services, enforce our rules and communicate with you.

Qualifications & exceptions

  • The list of data types is introduced by "including" and is illustrative.

Data Access & Collection · User right or choice

You can manage certain data collection preferences in the Settings tab of the EA PC Game client

You can manage certain data collection preferences in the Settings tab of the EA PC Game client. The text does not say which preferences, or how to manage them on other platforms.

Supporting quotations

You can manage certain data collection preferences in the Settings tab of the EA PC Game client.

Not stated here

  • Which data collection preferences are adjustable, and whether console or mobile players have an equivalent, is not stated.

Data Access & Collection · Restriction or exception

Linked third-party websites may collect your data; EA is not responsible for their content or data practices

EA Services may include hyperlinks to third-party websites. Those sites may collect data or solicit personal information from you. EA does not control those sites and is not responsible for their content or for their collection, use or disclosure of personal information.

Supporting quotations

EA Services may include hyperlinks to third-party websites. Those sites may collect data or solicit personal information from you. EA does not control those sites and is not responsible for their content or for their collection, use or disclosure of personal information.