This is EA's User Agreement, stated Last Updated May 14, 2026
The document is Electronic Arts' User Agreement and states "Last Updated: May 14, 2026". That is the document's own statement of its version; it is not a claim that this text is current.
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Last Updated: May 14, 2026
User Agreement
Not stated here
Whether a later version has been posted is not shown by this stored copy; a "Previous User Agreement" link at the end points to earlier versions, which are not supplied.
Legal Rights & Agreement Rules · Context
The Agreement covers all "EA Services" and is between you and an EA entity set by where you live
The Agreement governs your access to and use of products, content and services offered by EA and its subsidiaries (together "EA"), including game software and updates, online and mobile services, platforms, websites and live events hosted by or associated with EA; these are collectively "EA Services". The contracting EA entity is the one listed in Section 13(B), which depends on your country of residence: Electronic Arts Inc. for the United States, Canada and Japan, and EA Swiss Sàrl for every other country.
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This Agreement governs your access and use of products, content and services offered by EA and its subsidiaries ("EA"), such as game software and related updates, upgrades and features, and all online and mobile services, platforms, websites, and live events hosted by or associated with EA (collectively "EA Services").
This Agreement is between you and the EA entity listed in
If you live in the United States, Canada or Japan, this agreement is between you and Electronic Arts Inc. If you live in any other country, this agreement is between you and EA Swiss Sàrl.
Qualifications & exceptions
"EA" means Electronic Arts and its subsidiaries throughout the Agreement.
The entity rule and the governing law for each residence group are set out in Section 13(B).
Legal Rights & Agreement Rules · Context
Using EA Services counts as agreeing to these terms; if you do not agree, do not install or use them
By using EA Services you agree to the terms; if you do not agree, you are told not to install or use the EA Services. The same sentence states that residents of certain countries also agree to the arbitration agreement and class action waiver in Section 15. Section 15 itself says it applies to all consumers who accepted the Agreement except residents of Quebec, Russia, Switzerland, Brazil, Mexico, the EEA member states, the United Kingdom and the Republic of Korea.
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BY USING EA SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE EA SERVICES. FOR RESIDENTS OF CERTAIN COUNTRIES, YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN
You agree to these terms when you use our games or any of our services.
If you don’t agree, please don’t install or use our games or services.
THIS SECTION APPLIES TO ALL CONSUMERS AND PEOPLE WHO ACCEPTED THE TERMS OF THIS AGREEMENT. IT EXCLUDES RESIDENTS OF QUEBEC, RUSSIA, SWITZERLAND, BRAZIL, MEXICO, THE MEMBER STATES OF THE EEA, UNITED KINGDOM AND THE REPUBLIC OF KOREA.
Qualifications & exceptions
The arbitration and class-waiver consequence applies only to residents of the countries Section 15 does not exclude.
A United States buyer of a physical copy who does not agree and has not installed or used it has a 30-day return route (Section 12).
Not stated here
How agreement is recorded for someone who uses a service without seeing these terms is not stated.
Legal Rights & Agreement Rules · Restriction or exception
EA does not guarantee that any service, Content or Entitlement stays available, works everywhere or on every device
EA does not guarantee that any EA Service, Content or Entitlement will be available at all times, in all locations or at any given time, or that it will continue to offer a particular EA Service, Content or Entitlement for any particular length of time. EA also does not guarantee that EA Services can be accessed on all devices, through a specific Internet or connection provider, or in all geographic locations.
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We do not guarantee that any EA Service, Content or Entitlement will be available at all times, in all locations, or at any given time or that we will continue to offer a particular EA Service, Content or Entitlements for any particular length of time. EA does not guarantee that EA Services can be accessed on all devices, by means of a specific Internet or connection provider, or in all geographic locations.
Our games and services may not always be available or operate on all devices.
Qualifications & exceptions
Section 8 adds a separate commitment: when EA terminates an EA Service it gives at least thirty days' notice.
Legal Rights & Agreement Rules · Restriction or exception
Do not use EA Services to promote or do anything illegal, including the listed categories of illegal content
Under "Follow Local Laws" you may not use EA Services to promote or do anything that is illegal, which includes generating, sharing or discussing illegal content or engaging in illegal activities. The examples given are promoting, inciting, instructing or depicting terrorism, child exploitation, threats of violence, hate speech, self-harm, non-consensual image sharing, regulated goods and services, human exploitation or trafficking, or pornography.
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Do not use EA Services to promote or do anything that’s illegal. This includes generating, sharing, or discussing illegal content or engaging in illegal activities. For example, do not use EA Services to promote, incite, instruct or depict: terrorism, child exploitation, threats of violence, hate speech, self-harm, non-consensual image sharing, regulated goods and services, human exploitation or trafficking, or pornography.
Follow Local Laws
Qualifications & exceptions
The list is introduced by "For example" and is not exhaustive.
Legal Rights & Agreement Rules · Context
Your use is also subject to EA's Privacy and Cookie Policy and the Positive Play Charter, neither supplied here
Your use of EA Services is subject to EA's Privacy and Cookie Policy and the Positive Play Charter, which are incorporated by reference into the Agreement. Neither document is part of this stored text. Section 9 says data is handled in accordance with the Privacy and Cookie Policy and Section 6 says the Charter explains what is and is not allowed.
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, which are incorporated by reference into this Agreement.
Your use of EA Services is subject to
By agreeing to our User Agreement, you agree that you will comply with our Rules of Conduct and the Positive Play Charter.
Not stated here
The Privacy and Cookie Policy and the Positive Play Charter are not supplied; their contents cannot be described here.
Legal Rights & Agreement Rules · Context
Section 7 applies to EA Games, including PC games and the EA app that distributes them
Section 7 applies to EA's games and game subscriptions ("EA Games"), including EA Games that run on a personal computer ("EA PC Games"), and to the EA-owned client application and related services that distribute EA PC Games (the "EA app"). The summary says it concerns games, in particular PC games, and EA-owned platforms like the EA app.
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This Section applies to EA's games and game subscriptions ("EA Games"), including EA Games that run on a Personal Computer ("EA PC Games"), and the EA-owned client application and related services that distributes EA PC Games (the "EA app" currently https://www.ea.com/ea-app).
This section applies to our games, in particular PC games, and EA-owned game platforms like the EA app.
7. Games
Legal Rights & Agreement Rules · Company practice
The EA app and PC games may install updates; EA need not support old versions and may offer alpha or beta versions
The EA app and EA PC Games may download and install updates, upgrades and additional features. You agree that EA has no obligation to support previous versions of the EA app once an update, upgrade or additional feature is available. EA may offer you the option to download, install and use an alpha or beta version of the EA app under the same terms.
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The EA app and EA PC Games may download and install updates, upgrades and additional features. You agree that EA has no obligation to support previous version(s) of the EA app upon the availability of an update, upgrade and/or implementation of additional features. EA may provide you with the option to download, install and use an alpha or beta version of the EA app under these same terms.
We may automatically update the software.
Legal Rights & Agreement Rules · Context
Sections 5, 8 to 9 and 11 to 15 survive termination of the Agreement
Sections 5 (UGC), 8 to 9 (termination and sanctions; use of data) and 11 to 15 (third parties; warranties and liability; general terms; changes; arbitration) survive termination of the Agreement. Section 15 separately states that the arbitration agreement survives termination.
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Sections 5, 8-9, 11-15 of this Agreement survive termination of this Agreement
This Section 15 shall be interpreted broadly and shall survive termination of this Agreement.
Qualifications & exceptions
The UGC license in Section 5 therefore continues after the account ends.
Legal Rights & Agreement Rules · Permission or license
You consent to automatic updates; some carry paid locked features, and skipping updates can make games unplayable
EA Services may require or allow you to download software, updates or patches, or other utilities and tools from EA or its licensors onto your computer, entertainment system or device. These technologies may differ across platforms and performance may vary with your equipment. Certain updates may be required to continue using an EA Service, and some updates may contain locked features or content that require an additional fee to access. You consent to EA automatically installing any available updates for EA Services, and failure to install available updates may render EA Services, including EA PC Games, unplayable.
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EA Services may require or allow you to download software, software updates or patches, or other utilities and tools from EA or its licensors onto your computer, entertainment system or device. These technologies may be different across platforms, and the performance of EA Services may vary depending on your computer and other equipment. You understand that certain updates to these technologies may be required in order to continue use of an EA Service. Some of these updates may contain locked features or content that require you to pay an additional fee to access them. You consent to EA automatically installing any available updates for EA Services. Failure to install available updates may render EA Services, including EA PC Games, unplayable.
If we update our games, you may need new software to keep playing our games.
Qualifications & exceptions
An update can include locked content that costs extra; the update itself may still be required to keep playing.
Legal Rights & Agreement Rules · Restriction or exception
Playing on servers EA does not own is at your own responsibility and may be subject to other terms
Some EA Services may let you play on servers not owned or controlled by EA. EA does not control those services and is not responsible for your use of the EA Service on or through them, and those third-party services may subject you to additional or different terms and restrictions.
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Some EA Services may give you the option of playing on servers not owned or controlled by EA. EA does not control those services and is not responsible for your use of the EA Service on or through them. These third-party services may subject you to additional or different terms and restrictions.
You are responsible for your use of game servers and services not owned by EA.
Legal Rights & Agreement Rules · Company commitment
If you live in the EEA, UK or Switzerland, EA promises reasonable care and skill and nothing more
If you live in the European Economic Area, the United Kingdom or Switzerland, the EA Services will be provided with reasonable care and skill, and no other promises or warranties about the EA Services are made. The section summary notes that local law may include certain warranties, and a linked EA warranty policy page describes statutory warranty and consumer rights by territory.
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IF YOU LIVE IN THE EUROPEAN ECONOMIC AREA (EEA), UNITED KINGDOM OR SWITZERLAND, THE EA SERVICES WILL BE PROVIDED WITH REASONABLE CARE AND SKILL AND NO OTHER PROMISES OR WARRANTIES ABOUT THE EA SERVICES ARE MADE.
EA does not make any promises about our software, but the local law in your country may include certain warranties.
12. Warranties; Limitation of Liability
Not stated here
The territory-specific statutory rights are on a linked page that is not supplied.
Legal Rights & Agreement Rules · Restriction or exception
Outside the EEA, UK and Switzerland, EA Services come "AS IS" with no express, implied or statutory warranties
If you live outside the EEA, the United Kingdom and Switzerland, EA Services are licensed and provided "AS IS" and you use them at your own risk. To the full extent permitted under applicable law, EA gives no express, implied or statutory warranties, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third-party rights, and warranties arising from a course of dealing, usage or practice. EA does not warrant against interference with your enjoyment; that the service will meet your requirements; that operation will be uninterrupted or free from errors, bugs, corruption, loss, interference, hacking or viruses; or that EA Services will interoperate with other software. EA does not warrant or guarantee any third-party product or service offered via the EA app store.
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IF YOU LIVE OUTSIDE THE EEA, UNITED KINGDOM AND SWITZERLAND, EA SERVICES ARE LICENSED AND PROVIDED "AS IS." YOU USE THEM AT YOUR OWN RISK. TO THE FULL EXTENT PERMITTED UNDER APPLICABLE LAW, EA GIVES NO EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD-PARTY RIGHTS, AND WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR PRACTICE. EA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE PRODUCT OR EA SERVICE; THAT THE EA SERVICE WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF THE EA SERVICE WILL BE UNINTERRUPTED OR FREE FROM ERRORS, BUGS, CORRUPTION, LOSS, INTERFERENCE, HACKING OR VIRUSES, OR THAT EA SERVICES WILL INTEROPERATE OR BE COMPATIBLE WITH ANY OTHER SOFTWARE. EA DOES NOT WARRANT OR GUARANTEE ANY THIRD-PARTY PRODUCT OR SERVICE OFFERED VIA THE EA APP STORE.
EA does not make any promises about our software, but the local law in your country may include certain warranties.
Qualifications & exceptions
The disclaimer applies only "to the full extent permitted under applicable law"; statutory consumer rights in your territory may still apply, as the linked warranty page is said to explain.
Legal Rights & Agreement Rules · Restriction or exception
EEA, UK and Switzerland: EA is not liable for losses from your actions or breach, or third parties beyond its control
If you live in the EEA, the United Kingdom or Switzerland, EA and its employees, licensors and business partners will not be liable to you for any losses or damages arising from your actions or breach of the Agreement, or which arise as a result of a third party's (or any other) acts or omissions beyond EA's control. The sentence states no cap on EA's liability for its own breach for these residents, and the fraud, gross negligence and personal-injury carve-out applies to everyone.
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IF YOU LIVE IN THE EEA, UNITED KINGDOM OR SWITZERLAND, EA AND ITS EMPLOYEES, LICENSORS AND BUSINESS PARTNERS WILL NOT BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES ARISING FROM YOUR ACTIONS OR BREACH OF THIS AGREEMENT, OR WHICH ARISE AS A RESULT OF A THIRD PARTY'S (OR ANY OTHER) ACTS OR OMISSIONS BEYOND OUR CONTROL.
EA DOES NOT LIMIT ITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR FOR DEATH OR PERSONAL INJURY.
The damages you can recover for legal claims are limited.
Legal Rights & Agreement Rules · Restriction or exception
Outside the EEA, UK and Switzerland, EA excludes indirect damages and caps recovery at what you paid for the service
If you live outside the EEA, the United Kingdom and Switzerland, then to the full extent permitted by applicable law EA and its employees, licensors and business partners are not liable for any losses not caused by EA's breach of the Agreement, or for indirect, incidental, consequential, punitive or special damages, with examples including financial loss (such as lost income or profits), cost of substitute goods or services, business interruption, loss of data, loss of goodwill, and computer failure. The limitation applies to any claim arising out of or related to the license or EA Service, whether in contract, tort, statute, strict liability or otherwise, and even if EA knew or should have known about the possibility of such damage. You may recover only direct damages, in an amount no greater than what you actually paid for the applicable EA Service. EA does not limit its liability for fraud, gross negligence, wilful misconduct, or death or personal injury, and some jurisdictions do not allow these exclusions, so some or all may not apply to you.
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IF YOU LIVE OUTSIDE THE EEA, UNITED KINGDOM AND SWITZERLAND, TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, EA AND ITS EMPLOYEES, LICENSORS AND BUSINESS PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY LOSSES THAT WERE NOT CAUSED BY EA'S BREACH OF THIS AGREEMENT, OR INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES. THE TYPES OF EXCLUDED DAMAGES INCLUDE, FOR EXAMPLE, FINANCIAL LOSS (SUCH AS LOSS INCOME OR PROFITS), COST OF SUBSTITUTE GOODS OR SERVICES, BUSINESS INTERRUPTION OR STOPPAGE, LOSS OF DATA, LOSS OF GOODWILL, AND COMPUTER FAILURE OR MALFUNCTION. THIS LIMITATION APPLIES TO ANY CLAIM ARISING OUT OF OR RELATED TO THIS LICENSE OR EA SERVICE, WHETHER BASED IN CONTRACT, TORT, STATUTE, STRICT LIABILITY OR OTHERWISE. IT ALSO APPLIES EVEN IF EA KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF SUCH DAMAGE. YOU MAY RECOVER ONLY DIRECT DAMAGES IN ANY AMOUNT NO GREATER THAN WHAT YOU ACTUALLY PAID FOR THE APPLICABLE EA SERVICE.
EA DOES NOT LIMIT ITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR FOR DEATH OR PERSONAL INJURY. SOME JURISDICTIONS DO NOT ALLOW THE ABOVE EXCLUSIONS AND LIMITATIONS, SO SOME OR ALL OF THEM MAY NOT APPLY TO YOU.
The damages you can recover for legal claims are limited.
Qualifications & exceptions
For a free-to-play service the cap of "what you actually paid for the applicable EA Service" may be zero; the text does not address that case.
The exclusions apply only to the extent applicable law permits.
Legal Rights & Agreement Rules · Restriction or exception
EA does not limit its liability for fraud, gross negligence, wilful misconduct, death or personal injury
EA does not limit its liability for fraud, gross negligence, wilful misconduct, or for death or personal injury. Some jurisdictions do not allow the exclusions and limitations in Section 12, so some or all of them may not apply to you. This carve-out sits after both the EEA/UK/Switzerland and the rest-of-world liability sentences.
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EA DOES NOT LIMIT ITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR FOR DEATH OR PERSONAL INJURY. SOME JURISDICTIONS DO NOT ALLOW THE ABOVE EXCLUSIONS AND LIMITATIONS, SO SOME OR ALL OF THEM MAY NOT APPLY TO YOU.
The Agreement plus other EA terms is the entire agreement, and it can be changed only in writing signed by EA
The Agreement, together with any other EA terms that govern your use of EA Services, constitutes the entire agreement between you and EA. It may not be amended or modified unless made in writing and signed by EA. Section 14 separately lets EA modify the Agreement by posting an updated version, so "signed by EA" governs amendments agreed with you, not EA's own updates.
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This Agreement, together with any other EA terms that govern your use of EA Services, constitutes the entire agreement between you and EA. The Agreement may not be amended or modified unless made in writing and signed by EA.
This agreement can be changed only in writing signed by EA.
EA reserves the right to modify this Agreement at any time, effective upon posting an updated version of the Agreement at
Not stated here
How the "signed by EA" requirement and EA's posted modifications under Section 14 fit together is not explained; both are stated.
Legal Rights & Agreement Rules · Context
EA not enforcing a right is not a waiver, and an unenforceable part does not void the rest
The failure of EA to exercise any right under the Agreement does not constitute a waiver of that right or any other right. If any part of the Agreement is held unenforceable, all other parts continue in full force and effect. Section 15(G) states the same severability rule for the arbitration agreement.
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The failure of EA to exercise any right under this Agreement shall not constitute a waiver of the right or any other right. If any part of this Agreement is held to be unenforceable, all other parts of this Agreement shall continue in full force and effect.
Legal Rights & Agreement Rules · Context
Your contracting party is Electronic Arts Inc. (US, Canada, Japan) or EA Swiss Sàrl (everywhere else)
If you live in the United States, Canada or Japan, the Agreement is between you and Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, California. If you live in the EEA, United Kingdom, Switzerland, Brazil, Hong Kong, Mexico or Russia, in the Republic of Korea, or in any other country, the Agreement is between you and EA Swiss Sàrl, registered in Geneva (CH-660-2328005-8, Place de Hollande 2, 1204 Geneva). Section 17 applies the same split to the seller of mobile purchases.
Supporting quotations
If you live in the United States, Canada or Japan, this agreement is between you and Electronic Arts Inc. If you live in any other country, this agreement is between you and EA Swiss Sàrl.
If you live in the United States, Canada or Japan, (i) this Agreement is between you and Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065, USA;
If you live in the EEA, United Kingdom, Switzerland, Brazil, Hong Kong, Mexico or Russia, (i) this Agreement is between you and EA Swiss Sàrl, a company registered in the Geneva Companies Registry with company registration number: CH-660-2328005-8 and with offices at Place de Hollande 2, 1204 Geneva, Switzerland;
If you live in the Republic of Korea, (i) this Agreement is between you and EA Swiss Sàrl, a company registered in the Geneva Companies Registry with company registration number: CH-660-2328005-8 and with offices at Place de Hollande 2, 1204 Geneva, Switzerland;
If you in live in any other country, (i) this Agreement is between you and EA Swiss Sàrl, a company registered in the Geneva Companies Registry with company registration number: CH-660-2328005-8 and with offices at Place de Hollande 2, 1204 Geneva, Switzerland;
This Agreement is between you and the EA entity listed in
Legal Rights & Agreement Rules · Restriction or exception
For the EEA, UK, Switzerland, Brazil, Hong Kong, Mexico and Russia, your home law and home courts govern
If you live in the EEA, the United Kingdom, Switzerland, Brazil, Hong Kong, Mexico or Russia, the laws of your country of residence govern the Agreement and your use of EA Services, and you agree that exclusive jurisdiction for any claim or action arising out of or relating to the Agreement or EA Services is the courts of your country of residence. Unlike the US/Canada/Japan and other-country clauses, this clause does not carve out claims subject to arbitration. Section 15 excludes residents of the EEA, UK, Switzerland, Brazil, Mexico and Russia from arbitration, but not residents of Hong Kong.
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(ii) the laws of your country of residence govern this Agreement and your use of EA Services; and (iii) you expressly agree that exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services shall be the courts of your country of residence.
If you live in the EEA, United Kingdom, Switzerland, Brazil, Hong Kong, Mexico or Russia, (i) this Agreement is between you and EA Swiss Sàrl, a company registered in the Geneva Companies Registry with company registration number: CH-660-2328005-8 and with offices at Place de Hollande 2, 1204 Geneva, Switzerland;
IT EXCLUDES RESIDENTS OF QUEBEC, RUSSIA, SWITZERLAND, BRAZIL, MEXICO, THE MEMBER STATES OF THE EEA, UNITED KINGDOM AND THE REPUBLIC OF KOREA.
Not stated here
For a Hong Kong resident the text states both exclusive jurisdiction of home courts and mandatory arbitration under Section 15; how the two fit together is not stated and is left unresolved here.
Legal Rights & Agreement Rules · Restriction or exception
For Korea, Korean law and Korean courts govern, and Electronic Arts Korea LLC is EA Swiss Sàrl's domestic agent
If you live in the Republic of Korea, the laws of Korea (excluding its conflicts-of-law rules) govern the Agreement and your use of EA Services, and you agree that exclusive jurisdiction for any claim is the courts of Korea. EA Swiss Sàrl has designated Electronic Arts Korea LLC in Seoul as its Domestic Agent under the Game Industry Promotion Act, with a representative manager, email and telephone number stated. Korean residents are excluded from the Section 15 arbitration agreement.
Supporting quotations
(ii) the laws of Korea, excluding its conflicts-of-law rules, govern this Agreement and your use of EA Services; and (iii) you expressly agree that exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services shall be the courts of Korea. EA Swiss Sàrl has designated Electronic Arts Korea LLC at 17F, 129 Teheran-ro, Gangnam-gu, Seoul, Korea (Representative Manager: WhieDong Yoo; Email: ContactEAKorea@ea.com; Telephone: 1600-1273) as its Domestic Agent under the Game Industry Promotion Act.
Qualifications & exceptions
The Game Industry Promotion Act is named but its contents are not part of this document.
Legal Rights & Agreement Rules · Restriction or exception
For the US, Canada and Japan, California law governs and non-arbitrable claims go to San Mateo County courts
If you live in the United States, Canada or Japan, the laws of the State of California (excluding its conflicts-of-law rules) govern the Agreement and your use of EA Services. For claims and disputes not subject to the arbitration agreement in Section 15, exclusive jurisdiction is the federal or state courts that govern San Mateo County, California, and you consent to their personal jurisdiction. Residents of Quebec are excluded from arbitration by Section 15, so for them this court clause applies to all claims.
Supporting quotations
(ii) the laws of the State of California, excluding its conflicts-of-law rules, govern this Agreement and your use of EA Services; and (iii) you expressly agree that for claims and disputes not subject to the arbitration agreement below, exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services shall be the federal or state courts that govern San Mateo County, California, and you expressly consent to the exercise of personal jurisdiction of such courts.
If you live in the United States, Canada or Japan, (i) this Agreement is between you and Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065, USA;
Qualifications & exceptions
The court clause is limited to claims not subject to arbitration; most claims by these residents fall under Section 15.
Legal Rights & Agreement Rules · Restriction or exception
For every other country, California law governs and non-arbitrable claims go to San Mateo County courts
If you live in any country not named in the other clauses, the Agreement is with EA Swiss Sàrl, the laws of the State of California (excluding its conflicts-of-law rules) govern the Agreement and your use of EA Services, and for claims and disputes not subject to the arbitration agreement, exclusive jurisdiction is the federal or state courts that govern San Mateo County, California, with your consent to their personal jurisdiction. Australia is one such country; Section 15 keeps Australian statutory consumer-right claims out of arbitration.
Supporting quotations
(ii) the laws of the State of California, excluding its conflicts-of-law rules, govern this Agreement and your use of EA Services; and (iii) you expressly agree that for claims and disputes not subject to the arbitration agreement below, exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services shall be the federal or state courts that govern San Mateo County, California, and you expressly consent to the exercise of personal jurisdiction of such courts.
If you in live in any other country, (i) this Agreement is between you and EA Swiss Sàrl, a company registered in the Geneva Companies Registry with company registration number: CH-660-2328005-8 and with offices at Place de Hollande 2, 1204 Geneva, Switzerland;
Qualifications & exceptions
The clause reads "If you in live in any other country" in the source; the wording is quoted as printed.
Legal Rights & Agreement Rules · Restriction or exception
The UN Convention on Contracts for the International Sale of Goods does not apply
The UN Convention on Contracts for the International Sale of Goods (Vienna, 1980) does not apply to the Agreement or to any dispute arising out of or relating to it.
Supporting quotations
The UN Convention on Contracts for the International Sale of Goods (Vienna, 1980) shall not apply to this Agreement or to any dispute arising out of or relating to this Agreement.
Legal Rights & Agreement Rules · Restriction or exception
You must follow U.S. and other export control laws and confirm you are not a prohibited person
You agree to follow U.S. and other export control laws and not to transfer an EA Service to a foreign national or national destination prohibited by those laws. You also acknowledge that you are not a person with whom EA is prohibited from doing business under export control laws.
Supporting quotations
You agree to follow U.S. and other export control laws and agree not to transfer an EA Service to a foreign national, or national destination, that is prohibited by such laws. You also acknowledge you are not a person with whom EA is prohibited from doing business under these export control laws.
You must follow all export laws, and you agree you are not a prohibited person under export laws.
Not stated here
Which laws and lists apply is not specified beyond "U.S. and other export control laws".
Legal Rights & Agreement Rules · Company practice
EA may change the Agreement by posting a new version; material changes bring notice, and continued use is acceptance
EA reserves the right to modify the Agreement at any time, effective upon posting an updated version at terms.ea.com or through EA Services. If EA makes material changes it says it will notify you to obtain your consent. You should review the Agreement regularly, because continued use of EA Services after changes constitutes agreement to them, and if you do not agree to the Agreement or a modification you should immediately stop using EA Services. The summary adds that refusing certain meaningful changes may mean you cannot play.
Supporting quotations
or through EA Services. If we make any material changes to the Agreement, we will notify you to obtain your consent. You should regularly review this Agreement, as your continued use of EA Services after any such changes constitutes your agreement to those changes. If you do not agree to this Agreement or any modifications to this Agreement, you should immediately cease using EA Services.
EA reserves the right to modify this Agreement at any time, effective upon posting an updated version of the Agreement at
This agreement can be updated by EA at any time. If you do not agree to certain meaningful changes, you may not be able to play our games.
Qualifications & exceptions
Changes take effect on posting; the notice-and-consent sentence applies only to material changes.
Not stated here
The text says both that EA will seek your consent to material changes and that continued use counts as agreement; what happens if you keep using the service without consenting is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration and a jury waiver apply unless you live in Quebec, Russia, Switzerland, Brazil, Mexico, the EEA, UK or Korea
Section 15 applies to all consumers and people who accepted the Agreement, but excludes residents of Quebec, Russia, Switzerland, Brazil, Mexico, the member states of the EEA, the United Kingdom and the Republic of Korea. For everyone else, accepting the Agreement waives the right to a jury trial, commits you to resolve disputes in mandatory, final and binding arbitration, and waives the right to take part in a class, collective or representative action. The opening of the Agreement flags this consequence for "residents of certain countries".
Supporting quotations
THIS SECTION APPLIES TO ALL CONSUMERS AND PEOPLE WHO ACCEPTED THE TERMS OF THIS AGREEMENT. IT EXCLUDES RESIDENTS OF QUEBEC, RUSSIA, SWITZERLAND, BRAZIL, MEXICO, THE MEMBER STATES OF THE EEA, UNITED KINGDOM AND THE REPUBLIC OF KOREA. BY ACCEPTING THE TERMS OF THIS AGREEMENT, YOU AND EA EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY AND AGREE TO RESOLVE YOUR DISPUTES IN MANDATORY, FINAL AND BINDING ARBITRATION. YOU ALSO AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION.
This section only applies if you live outside of Quebec, Russia, Switzerland, Brazil, Mexico, the member states of the EEA, United Kingdom and the Republic of Korea.
If you have a dispute, you agree to send details in writing to EA, and then arbitrate. You agree that any claim you bring against EA is in your individual capacity, and not as a class member, class representative, or as part of a class, collective or representative action.
15. Dispute Resolutions by Binding Arbitration
FOR RESIDENTS OF CERTAIN COUNTRIES, YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN
Qualifications & exceptions
The exclusion list names Quebec, not Canada as a whole; residents of the rest of Canada, of Japan, Australia, Hong Kong and every unnamed country are covered.
Section 15(A) lists four kinds of claims that stay out of arbitration even for covered residents.
Not stated here
Hong Kong residents are also promised exclusive jurisdiction of their home courts in Section 13(B); the text does not say which rule prevails.
Most concerns are meant to be resolved through EA customer support before the formal dispute procedure
Section 15 presents itself as a streamlined way to resolve disputes. You and EA agree that good-faith informal efforts often produce a prompt, low-cost outcome, and that most concerns can be resolved by logging into the EA customer support interface with your Account. If EA cannot resolve your concern, you and EA agree to be bound by the procedure in Section 15 for any and all disputes.
Supporting quotations
This Section 15 offers a streamlined way to resolve disputes between us if they arise. You and EA agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. Most of your concerns can be resolved quickly and satisfactorily by logging into the EA customer support interface with your Account at
If EA cannot resolve your concern, you and EA agree to be bound by the procedure set forth in this Section to resolve any and all disputes between us.
Legal Rights & Agreement Rules · Context
The arbitration agreement binds EA's affiliates, is governed by the Federal Arbitration Act and survives termination
Section 15 is an agreement between you and EA that also applies to the parties' agents, employees, subsidiaries, predecessors, successors, beneficiaries and assigns. The text states that the agreement to arbitrate evidences a transaction in interstate commerce, so the Federal Arbitration Act ("FAA") governs its interpretation and enforcement and any arbitration under it. Section 15 is to be interpreted broadly and survives termination of the Agreement.
Supporting quotations
This Section 15 is an agreement between you and EA, and applies to our respective agents, employees, subsidiaries, predecessors, successors, beneficiaries and assigns. This agreement to arbitrate evidences a transaction in interstate commerce, and thus the Federal Arbitration Act ("FAA") governs the interpretation and enforcement of this Section 15 and any arbitration carried out under this Section. This Section 15 shall be interpreted broadly and shall survive termination of this Agreement.
Qualifications & exceptions
The FAA is a named United States statute; its contents are not part of this document.
Legal Rights & Agreement Rules · Restriction or exception
All disputes with EA, including earlier claims and arbitrability itself, go to arbitration, with four exceptions
All disputes, claims or controversies arising out of or relating to the Agreement, any EA Service and its marketing, or the relationship between you and EA, including the validity, enforceability and scope of Section 15 itself ("Disputes"), are determined exclusively by binding arbitration, including claims that accrued before you entered into the Agreement. The only Disputes not covered are: (i) claims about the infringement, protection or validity of your, EA's or EA's licensors' trade secrets, copyrights, trademarks or patents; (ii) for Australian residents, claims to enforce a statutory consumer right under Australian consumer law; (iii) claims brought in small claims court; and (iv) any dispute about the Class Action Waiver, including whether it is enforceable.
Supporting quotations
All disputes, claims or controversies arising out of or relating to this Agreement, any EA Service and its marketing, or the relationship between you and EA, including the validity, enforceability, and scope of this Section 15 ("Disputes"), shall be determined exclusively by binding arbitration. This includes claims that accrued before you entered into this Agreement.
The only Disputes not covered by this Section 15 are claims (i) regarding the infringement, protection or validity of your, EA's or EA's licensors' trade secrets, copyright, trademark or patent rights; (ii) if you reside in Australia, to enforce a statutory consumer right under Australian consumer law; (iii) brought in small claims court; and (iv) any and all disputes arising out of or relating to the Class Action Waiver, including, but not limited to, any claim that all or part of the Class Action Waiver is unenforceable, unconscionable, illegal, void, or voidable.
A. Claims Covered by Arbitration
Qualifications & exceptions
Questions about the arbitration clause's own validity and scope are sent to the arbitrator, except disputes about the Class Action Waiver, which are carved out.
Section 15 as a whole does not apply to the residents excluded in its opening.
Legal Rights & Agreement Rules · Restriction or exception
Four claim types stay out of arbitration: IP, Australian consumer rights, small claims and Class Action Waiver disputes
Even for residents covered by Section 15, four categories of claims are not covered by the arbitration agreement: (i) claims regarding the infringement, protection or validity of your, EA's or EA's licensors' trade secrets, copyright, trademark or patent rights; (ii) if you reside in Australia, claims to enforce a statutory consumer right under Australian consumer law; (iii) claims brought in small claims court; and (iv) any disputes arising out of or relating to the Class Action Waiver, including any claim that it is unenforceable, unconscionable, illegal, void or voidable.
Supporting quotations
The only Disputes not covered by this Section 15 are claims (i) regarding the infringement, protection or validity of your, EA's or EA's licensors' trade secrets, copyright, trademark or patent rights; (ii) if you reside in Australia, to enforce a statutory consumer right under Australian consumer law; (iii) brought in small claims court; and (iv) any and all disputes arising out of or relating to the Class Action Waiver, including, but not limited to, any claim that all or part of the Class Action Waiver is unenforceable, unconscionable, illegal, void, or voidable.
Qualifications & exceptions
The small-claims exception is stated as claims "brought in small claims court", without an amount limit in this text.
Related court claims are paused, with limitation periods tolled, until the arbitrable claims finish
To the extent the parties have related arbitrable and non-arbitrable disputes, the arbitrable disputes proceed first in arbitration and the non-arbitrable disputes are stayed, with any applicable statutes of limitations tolled, pending completion of the arbitration. Section 15(D) applies the same stay to public injunctive relief claims that a court must hear.
Supporting quotations
To the extent the parties have related arbitrable and non-arbitrable disputes, the arbitrable disputes shall proceed first in arbitration and the non-arbitrable disputes shall be stayed, and any applicable statutes of limitations tolled, pending completion of the arbitration.
Legal Rights & Agreement Rules · Procedure
Before arbitration you must mail a signed Notice of Dispute to EA and negotiate for at least 60 days
You and EA must first try to resolve any Dispute informally before starting arbitration. Informal negotiations begin when one party receives a written Notice of Dispute from the other. You must mail an individualized Notice of Dispute to Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City CA 94065, Attention: Legal Department, containing (a) your name, telephone number, mailing address and the e-mail address associated with your EA Account (or your EA username); (b) a description of the nature and basis of the dispute, including the game(s) at issue; (c) the amount you are seeking from EA; and (d) your personal signature. If EA has a dispute with you, it sends a Notice of Dispute with the same information to the email address associated with your account. Both parties must participate in informal negotiations for at least 60 days after receiving the Notice unless they agree to an extension, and the party that sent the Notice may not file an arbitration demand before the 60-day period (or an agreed extension) ends.
Supporting quotations
You and EA shall first attempt to resolve any Dispute informally before initiating arbitration. The informal negotiations begin upon receipt of written notice from one party to the other ("Notice of Dispute"). You must mail an individualized Notice of Dispute to: Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City CA 94065, ATTENTION: Legal Department. The Notice of Dispute must include: (a) your name, telephone number, mailing address, and e-mail address associated with your EA Account (or your EA username); (b) a description of the nature and basis of your dispute (including the game(s) at issue); (c) the amount you are seeking from EA; and (d) your personal signature. If EA has a dispute with you, EA will send a Notice of Dispute with the same information to the email address associated with your account. You and EA must participate in informal negotiations for at least 60 days after receiving the Notice of Dispute, unless the parties mutually agree to an extension. The party sending the Notice of Dispute may not file any demand for arbitration before the 60-day period (or any mutually-agreed upon extended period).
B. Informal Negotiations
If you have a dispute, you agree to send details in writing to EA, and then arbitrate.
Qualifications & exceptions
The Notice must be mailed to the Redwood City address and must be individualized and personally signed; the same mailing route applies regardless of your contracting entity.
Legal Rights & Agreement Rules · Procedure
Either side may elect binding AAA arbitration after informal talks fail; the demand must certify the informal steps
If you and EA cannot resolve a Dispute informally, either you or EA may elect to have it finally and exclusively resolved by binding arbitration, and one party's election is final and binding on the other. The party initiating arbitration must provide with its demand all the information required in the Notice of Dispute and a certification that it complied with the informal dispute resolution procedures. The arbitration is administered by the American Arbitration Association under its Consumer Arbitration Rules and, if applicable, its Mass Supplementary Arbitration Rules, available at adr.org or by telephone, with the modifications listed in Section 15(C).
Supporting quotations
If you and EA cannot resolve a Dispute informally, you or EA may elect to have the Dispute finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. A party initiating an arbitration shall provide with its arbitration demand all of the information required in the Notice of Dispute, as well as a certification that the party complied with the informal dispute resolution procedures. The arbitration shall be administered by the American Arbitration Association under its Consumer Arbitration Rules ("AAA Consumer Rules") and, if applicable, its Mass Supplementary Arbitration Rules ("AAA Mass Arbitration Rules"), which are available at
or by calling 1-800-778-7879, with the following modifications:
C. Binding Arbitration
Not stated here
The AAA rules are external documents and are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
The arbitrator must give a reasoned written decision and may grant relief only to the individual party
The arbitrator must make a written decision that includes the findings and conclusions it is based on. The arbitrator may issue any relief allowed by applicable law but has no authority to issue relief on any basis other than an individual basis, and may award declaratory or injunctive relief only in favor of the individual party seeking it and only to the extent necessary to provide relief warranted by that party's individual claim.
Supporting quotations
The arbitrator shall make a decision in writing, which will include the findings and conclusions on which the decision is based. The arbitrator has the authority to issue any relief allowed by applicable law, but the arbitrator shall have no authority to issue any relief on any basis other than an individual basis. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
Qualifications & exceptions
Section 15(D) adds that public injunctive relief claims go to a court where governing law does not allow their waiver.
Legal Rights & Agreement Rules · User right or choice
The arbitrator must follow the law; either party may go to court to compel arbitration or enforce or vacate an award
The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. You and EA may litigate in court to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the arbitrator's award. Section 15(F) names the San Mateo County courts for those purposes.
Supporting quotations
The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. You and EA may litigate in court to compel arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
Legal Rights & Agreement Rules · Restriction or exception
All disputes are arbitrated individually: no class, collective, coordinated, consolidated or representative actions
You and EA agree that all Disputes are resolved only in individual arbitration. Both parties waive the right to have any Dispute brought, heard, administered, resolved or arbitrated as a class, collective, coordinated, consolidated or representative action; no arbitrator or arbitration provider may hear or administer such an action or award relief to anyone but the individual in arbitration; and both parties waive the right to seek, recover or obtain any non-individual relief. Two exceptions follow in the same paragraph: participation in a classwide, collective or representative settlement remains allowed, and where governing law does not allow waiver of public injunctive relief claims, such a claim must be heard by a court. The Agreement's opening and Section 15's introduction also state the class waiver.
Supporting quotations
You and EA agree that any and all Disputes between the parties shall be resolved only in individual arbitration. The parties expressly waive the right to have any Dispute brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, or representative action, and neither an arbitrator nor an arbitration provider shall have any authority to hear, arbitrate, or administer any class, collective, coordinated, consolidated, or representative action, or to award relief to anyone but the individual in arbitration. The parties also expressly waive the right to seek, recover, or obtain any non-individual relief.
Notwithstanding anything else in this Agreement, this Class Action Waiver does not prevent you or EA from participating in a classwide, collective, or representative settlement of claims. If governing law (after taking FAA preemption into account) does not allow the parties to waive claims for public injunctive relief, any claim for public injunctive relief must be heard by a court, not an arbitrator, but the parties’ non-arbitrable disputes shall be stayed pending arbitration, as stated in paragraph A.
D. Class Action Waiver
YOU ALSO AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION.
Qualifications & exceptions
Disputes about the waiver's own enforceability are excluded from arbitration by Section 15(A) and go to court.
Section 15(E) allows grouped administration of 50 or more similar demands "notwithstanding any other provision", while still deciding each on an individual basis.
Not stated here
Which law counts as "governing law" for the public-injunctive-relief test depends on the Section 13(B) residence rules and FAA preemption; the text does not resolve it.
Legal Rights & Agreement Rules · Restriction or exception
The class waiver still allows class settlements, and public injunctive relief claims go to court where law requires
Notwithstanding anything else in the Agreement, the Class Action Waiver does not prevent you or EA from participating in a classwide, collective or representative settlement of claims. If governing law (after taking FAA preemption into account) does not allow the parties to waive claims for public injunctive relief, any such claim must be heard by a court rather than an arbitrator, while the parties' non-arbitrable disputes are stayed pending arbitration as stated in paragraph A of Section 15.
Supporting quotations
Notwithstanding anything else in this Agreement, this Class Action Waiver does not prevent you or EA from participating in a classwide, collective, or representative settlement of claims. If governing law (after taking FAA preemption into account) does not allow the parties to waive claims for public injunctive relief, any claim for public injunctive relief must be heard by a court, not an arbitrator, but the parties’ non-arbitrable disputes shall be stayed pending arbitration, as stated in paragraph A.
50 or more similar demands within 30 days are grouped in batches of up to 50, each with one arbitrator and one fee set
To the extent permitted by applicable law and notwithstanding any other provision of the Agreement, if 50 or more similar arbitration demands are filed within a 30-day period: (a) the parties cooperate to organize the demands into randomized groups of no more than 50 (plus a final group of any remainder); (b) the AAA assesses one set of filing and administrative fees per group and assigns one arbitrator per group, subject to applicable disclosure and disqualification procedures; and (c) the AAA sets one initial conference per group.
Supporting quotations
To the extent permitted by applicable law and notwithstanding any other provision of this Agreement, to increase efficiency of resolution, in the event 50 or more similar arbitration demands are filed within a 30-day period:
(a) the parties shall cooperate to organize the arbitration demands into randomized groups of no more than 50 demands (plus, to the extent there are fewer than 50 arbitration demands remaining, a final group consisting of the remaining demands);
(b) AAA shall assess one set of filing and administrative fees per group and shall assign one arbitrator per group, subject to any applicable disclosure and disqualification procedures available under applicable law;
(c) AAA shall set one initial conference per group;
E. Grouped Arbitrations
Qualifications & exceptions
The grouping applies only to the extent applicable law permits.
Grouped demands proceed 50 at a time; the rest are paused and tolled; mediation follows; awards set no precedent
Within the grouped procedure: (d) the arbitrator resolves all arbitrations within a group on an individual basis regardless of grouping; (e) the first group of 50 proceeds while the remaining cases are stayed and their statutes of limitations tolled; (f) the parties use best efforts to complete the initial 50 individual arbitrations within 120 days after the initial conference and then engage in good-faith mediation; (g) if mediation fails, the remaining cases proceed individually in further groups of 50 (plus any final remainder group); and (h) no final award in one arbitration has preclusive effect in any other.
Supporting quotations
(d) regardless of the grouping described above, the arbitrator shall resolve all arbitrations within a group on an individual basis;
(e) the first group of 50 arbitrations shall proceed on an individual basis, while the remaining cases are stayed and applicable statutes of limitations for those cases are tolled;
(f) the parties shall use their best efforts to complete the initial 50 individual arbitrations within 120 days after the initial conference, and shall engage in good-faith mediation following resolution of the initial 50 individual arbitrations;
(g) if mediation is unsuccessful, the remaining cases shall proceed on an individual basis in groups of 50 cases (plus, to the extent there are fewer than 50 arbitration demands remaining, a final group consisting of the remaining demands); and
(h) no final award from an arbitrator in any one arbitration shall have preclusive effect in any other arbitration.
Qualifications & exceptions
The 120-day target is a best-efforts commitment, not a deadline with a stated consequence.
Legal Rights & Agreement Rules · Procedure
Both sides must cooperate on grouping, and demands already filed individually are folded into the grouped procedure
The parties agree to cooperate in good faith to implement the grouped approach to administering arbitration demands. If any similar demands were originally processed as individual arbitrations before the grouping procedure began, further proceedings, including the assessment of further filing or administration fees to either party, are governed by the procedures in paragraph E.
Supporting quotations
The parties agree to cooperate in good faith to implement such a grouped approach to administration of the arbitration demands. If any similar arbitration demands were originally processed as individual arbitration demands before this grouping procedure was commenced, further proceedings, including the assessment of further arbitration filing or administration fees to either party shall be governed by the procedures set forth in this paragraph E.
Legal Rights & Agreement Rules · Procedure
US residents arbitrate in their home county; others start in San Mateo County, with any in-person venue set later
If you live in the United States, arbitration takes place in the county where you reside. For residents outside the United States, arbitration is initiated in the County of San Mateo, California, so that an arbitrator familiar with California law can be appointed; if the arbitrator decides the proceedings will be in person rather than electronic or telephonic, the arbitrator selects a location reasonably convenient to both parties, considering their ability to travel and other circumstances. You and EA submit to the personal jurisdiction of the San Mateo County courts to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate or enter judgment on the award.
Supporting quotations
If you live in the United States, arbitration will take place in the county in which you reside. For residents outside the United States, arbitration shall be initiated in the County of San Mateo, State of California, United States of America, so that an arbitrator familiar with California law can be appointed, and if the arbitrator determines that the proceedings will take place in person instead of by electronic or telephonic means, the arbitrator will select a location that is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. You and EA agree to submit to the personal jurisdiction of the courts in the County of San Mateo, State of California, United States of America to compel arbitration, to stay the proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
F. Location
Qualifications & exceptions
For non-US residents the in-person venue is chosen by the arbitrator case by case; the text promises consideration of travel ability, not a home-country venue.
Legal Rights & Agreement Rules · Context
If part of the arbitration agreement is unenforceable, the rest of it still applies
If any portion of the arbitration agreement is deemed unenforceable, the remainder of the agreement to arbitrate remains enforceable. Section 13(A) states the same rule for the Agreement as a whole, and Section 15(A) sends disputes about the Class Action Waiver's enforceability to court.
Supporting quotations
In the event any portion of this arbitration agreement is deemed unenforceable, the remainder of this agreement to arbitrate will be enforceable.
G. Severability
Legal Rights & Agreement Rules · Context
The Agreement is offered in thirteen other languages through linked versions that are not part of this text
The page lists versions of the User Agreement in Arabic, Greek, Hindi, Hungarian, Indonesian, Malay, Portuguese (Portugal), Romanian, Slovak, Thai, Turkish, Ukrainian and Vietnamese, each as a link to tos.ea.com. Those versions are not supplied, and the text does not say whether they differ from this English version or which prevails.
Supporting quotations
Available in additional languages:
العربية (Arabic)
Ελληνικά (Greek)
हिन्दी (Hindi)
Magyar (Hungarian)
Bahasa Indonesia (Indonesian)
Bahasa Melayu (Malay)
Português - Portugal (Portuguese - Portugal)
Română (Romanian)
Slovenčina (Slovak)
ไทย (Thai)
Türkçe (Turkish)
Українська (Ukrainian)
Tiếng Việt (Vietnamese)
Not stated here
Whether a translated version controls for a given reader, and whether the listed language links are current, is not stated.
Legal Rights & Agreement Rules · Context
Earlier versions of the User Agreement are linked but not supplied
The page ends with a link to the previous User Agreement versions on tos.ea.com. Those versions are not part of this stored copy; this document is the version stated as last updated May 14, 2026.