These terms cover MyChart Central, an application from Epic Systems Corporation that streamlines access to your MyChart accounts across multiple healthcare organizations. Your use is subject to these Terms of Use, and also to the Epic Mobile Application Privacy Policy for Patients if you use the MyChart mobile application, or the Epic Website Privacy Policy if you use a web browser, each as updated periodically. The overview warns that these documents limit Epic’s liability. The limit appears in the Limitation of Liability section, which caps Epic’s aggregate liability to you at $50.00. A later clause also lists a “MyChart Application End User License Agreement” among the documents that make up the entire agreement, a document the overview does not mention.
Supporting quotations
Your use of MyChart Central is subject to these Terms of Use (“TOU”)
(if you use the MyChart mobile application to access MyChart Central)
(if you use a web browser to access MyChart Central), each of which may be updated periodically
Carefully read this TOU and the linked privacy policies as they govern your use of MyChart Central and limit Epic’s liability.
IN NO EVENT SHALL EPIC’S AGGREGATE LIABILITY TO YOU FOR DAMAGES EXCEED THE AMOUNT OF FIFTY UNITED STATES DOLLARS ($50.00)
and the MyChart Application End User License Agreement constitute the entire agreement between you and Epic regarding MyChart Central
Qualifications & exceptions
The overview makes the privacy policies depend on how you reach MyChart Central (mobile application or web browser); the entire-agreement clause lists both policies without that condition.
The overview says each healthcare organization may have additional terms for its own MyChart system; these terms cover MyChart Central.
Not stated here
The two privacy policies and the MyChart Application End User License Agreement are not part of this document and were not supplied, so what they provide is not known from this text.
The text does not say where the MyChart Application End User License Agreement is published.
Cross-references
related (model-proposed): Epic’s total liability to you is capped at $50.00 — references: The overview warns that the governing documents limit Epic’s liability; the Limitation of Liability section sets the $50.00 aggregate cap that warning points to.
Legal Rights & Agreement Rules · Context
Your healthcare organizations may have their own terms
Each healthcare organization you reach through MyChart Central may have additional terms and conditions that apply to your use of its own MyChart system. Those terms are separate from these Terms of Use.
Supporting quotations
Each of your healthcare organizations may have additional terms and conditions for your use of their MyChart system.
Not stated here
The healthcare organizations’ terms are not supplied here and are not described.
Linking & Identification · Context
Link MyChart accounts and use one set of credentials
MyChart Central lets you link separate MyChart accounts and reach them using the same account credentials.
Supporting quotations
Through MyChart Central, you can link separate MyChart accounts and access them using the same account credentials.
Not stated here
This text does not say what information from the linked healthcare organizations’ MyChart accounts, if any, Epic itself receives or keeps; the linked privacy policies are not supplied.
Legal Rights & Agreement Rules · Context
This version is dated June 27, 2025
The page shows these Terms of Use as published on June 27, 2025.
Supporting quotations
Published: June 27, 2025
Not stated here
A separate effective date is not stated, and no announced successor version appears in the text.
Data Access & Collection · Procedure
You must give personal information to create an account
To create a MyChart Central account you must provide certain personal information, including your name, birth date, address and phone number. The terms say this information is necessary to provide MyChart Central services to you, and they point to the two privacy policies for how your personal information is used.
Supporting quotations
To create your MyChart Central account, you must provide certain personal information, including name, birth date, address, and phone number.
This information is necessary to provide MyChart Central services to you.
for more details on how your personal information is used.
the words “include” and “exclude” and their variants are not words of limitation
Qualifications & exceptions
The list is introduced with “including”; the interpretation clause says include and exclude and their variants are not words of limitation, so name, birth date, address and phone number are not stated as the only items that may be required.
Not stated here
This document does not describe how the information is used; it refers to the privacy policies, which are not supplied.
Any other information collected while you use MyChart Central is not described here.
Use & Processing · Company practice
Epic keeps this data on servers in the United States
Epic says it maintains the personal information you provide when creating your account on servers located in the United States.
Supporting quotations
Epic maintains this data on servers located in the United States.
Not stated here
The text does not say whether data is processed or accessed from elsewhere, or who else can reach it.
Account & Service Control · Restriction or exception
You are responsible for keeping your information accurate
You are responsible for keeping your demographics and contact information accurate when using MyChart Central. The terms say accurate information in MyChart Central also helps your healthcare organizations maintain correct information about you.
Supporting quotations
You are responsible for keeping your demographics and contact information accurate when using MyChart Central.
Keeping your information accurate in MyChart Central helps your healthcare organizations maintain correct information about you as well.
Linking & Identification · Company practice
An optional feature can update your details across organizations
MyChart Central has an optional feature that can update your demographics and contact information across your linked healthcare organizations.
Supporting quotations
MyChart Central has an optional feature that can update this information across your linked healthcare organizations.
Qualifications & exceptions
The feature is described as optional.
Not stated here
The text does not say how the feature is turned on or off, whether it is on by default, or exactly which fields it updates.
Security & Safeguards · Restriction or exception
Do not share your password; you are responsible for activity on your account
You agree not to share your password and understand that you are responsible for keeping your MyChart Central credentials confidential. You are responsible for all activities that occur under your account.
Supporting quotations
You agree not to share your password.
You understand that you are responsible for maintaining the confidentiality of your MyChart Central credentials.
You are responsible for all activities that occur under your account.
Not stated here
The text does not describe how to report unauthorized access or whether responsibility changes when someone else uses your account without permission.
Legal Rights & Agreement Rules · Restriction or exception
Use MyChart Central lawfully
You agree to use MyChart Central in compliance with all applicable laws and regulations. The warranties section adds a specific promise that you will not use it for purposes prohibited by United States law.
Supporting quotations
You agree to use MyChart Central in compliance with all applicable laws and regulations.
(iii) you will not use MyChart Central for any purposes prohibited by United States law
Legal Rights & Agreement Rules · Restriction or exception
Links to other websites are used at your own risk
MyChart Central contains links that redirect you to MyChart websites operated by your healthcare organizations or to other websites, which the terms call Third-Party Websites. Your use of them is strictly at your own risk and subject to the terms of use that apply to those websites.
Supporting quotations
MyChart Central contains certain links that will redirect you to MyChart websites operated by your healthcare organizations or other websites
Your use of Third-Party Websites is strictly at your own risk and subject to any terms of use that apply to those websites.
Qualifications & exceptions
The term includes the MyChart websites run by your own healthcare organizations as well as other websites.
Not stated here
The text does not say which links exist or what those websites do with your information.
Legal Rights & Agreement Rules · Permission or license
Epic can change these terms and expects you to review the changes
Epic may change this TOU at any time by posting a new version on MyChart Central, which you will be prompted to accept when you log in. You are responsible for reviewing updates and for deleting your account if you do not agree to them.
Supporting quotations
Epic may change this TOU at any time by posting a subsequent version on MyChart Central that you will be prompted to accept upon log in.
You are responsible for reviewing any updates to the TOU and deleting your MyChart Central account if you do not agree to any such changes.
Not stated here
No advance-notice period is stated, and the text does not say what happens to your access if you do not accept an update at login.
Account & Service Control · Permission or license
Epic can stop or change MyChart Central without notice
Epic may stop providing MyChart Central, or change its features and functionality, at any time and without prior notice to you.
Supporting quotations
Epic may stop providing MyChart Central or change MyChart Central features and functionality at any time and without prior notice to you.
Account & Service Control · Permission or license
Epic can end your access and account for any reason it chooses
You agree that Epic may terminate your access to MyChart Central and your account without prior notice, for any reason Epic deems appropriate.
Supporting quotations
You agree that Epic may terminate your access to MyChart Central and your account without prior notice to you for any reason that Epic deems appropriate.
Not stated here
The text does not describe any appeal or what happens to data Epic holds about your account when it terminates it.
Account & Service Control · User right or choice
You can stop using MyChart Central or delete your account
You may stop using MyChart Central at any time. If you want to delete your MyChart Central account and end your agreement to these terms, you can use the “Delete My Account” activity within MyChart Central.
Supporting quotations
You may stop using MyChart Central at any time.
If at any time you want to delete your MyChart Central account and terminate your agreement to this TOU, you may do so using the “Delete My Account” activity within MyChart Central.
Not stated here
This section does not say what Epic does with the data it holds about your MyChart Central account after you delete it; the privacy policies are not supplied.
Retention & Deletion · Context
Deleting your account does not delete data at your healthcare organizations
Deleting your MyChart Central account does not delete any data from your healthcare organizations’ systems, and you can still reach your health information through your healthcare provider’s own MyChart system.
Supporting quotations
Deleting your MyChart Central account does not delete any data from your healthcare organizations’ systems.
If you delete your MyChart Central account, you are still able to access your health information through your healthcare provider’s MyChart system.
Qualifications & exceptions
The statement is about your healthcare organizations’ systems, not about data held by Epic for MyChart Central.
Content & IP Rights · Restriction or exception
Epic reserves its intellectual property and its names and logo
Epic reserves all ownership and intellectual property rights in and to MyChart Central. The Epic name and logo, and the product and service names associated with MyChart and MyChart Central, are Epic trademarks, and the terms grant you no right or license to use them.
Supporting quotations
Epic reserves all ownership and intellectual property rights, including all trade secrets, patents and patent applications, copyrights, trademarks, trade names, service marks, moral rights, contractual rights and other intellectual property and property rights in and to MyChart Central.
The Epic name and logo, along with the product and service names associated with MyChart and MyChart Central, are trademarks of Epic and no right or license is granted to you to use them.
Content & IP Rights · Context
Epic owns updates and the technology behind MyChart Central
MyChart Central and any updates, upgrades and derivative works remain Epic’s copyrighted work. The databases, software, hardware and other technology used to operate MyChart Central, and its structure, organization, underlying data, information and source code, are described as valuable trade secrets and intellectual property of Epic.
Supporting quotations
MyChart Central and any updates, upgrades to and derivative works of MyChart Central are, and will remain, the copyrighted work of Epic.
The databases, software, hardware, and other technology used by or on behalf of Epic to operate MyChart Central and their and MyChart Central’s structure, organization, and underlying data, information and source code constitute valuable trade secrets and intellectual property of Epic.
Not stated here
The text does not say whether the “underlying data” of MyChart Central includes information about you or content you provide; it does not address who owns your personal information.
Content & IP Rights · Permission or license
MyChart Central is licensed to you, not sold
MyChart Central is licensed to you, not sold.
Supporting quotations
MyChart Central is licensed to you, not sold.
Not stated here
The scope, term and restrictions of the license are not described in this document.
Legal Rights & Agreement Rules · Restriction or exception
You promise you have authority, are not in an embargoed country and are not on restricted-party lists
You represent, warrant and covenant for Epic’s benefit that you have the legal right and authority to enter into this agreement. You also state that you are not located in a country subject to a U.S. Government embargo, that you are not on any U.S. Government list of prohibited or restricted parties, and that you will not use MyChart Central for any purpose prohibited by United States law.
Supporting quotations
You hereby represent, warrant, and covenant for the benefit of Epic that you have the legal right and authority to enter into this Agreement.
(i) you are not located in a country that is subject to a U.S. Government embargo
(ii) you are not listed on any U.S. Government list of prohibited or restricted parties
(iii) you will not use MyChart Central for any purposes prohibited by United States law
Not stated here
The text does not say whether a minimum age or guardian access applies; “legal right and authority” is the only capacity statement here.
Legal Rights & Agreement Rules · Restriction or exception
You may not export MyChart Central except as the law allows
You may not use or otherwise export or re-export MyChart Central except as authorized by United States law and other laws that apply to you. In particular, it may not be exported or re-exported into U.S. embargoed countries or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List.
Supporting quotations
You may not use or otherwise export or re-export MyChart Central except as authorized by United States law and other laws applicable to You.
MyChart Central may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List.
Legal Rights & Agreement Rules · Restriction or exception
MyChart Central is provided “as is” with all warranties disclaimed
To the maximum extent permitted by law, MyChart Central (including related content), the services and third party materials are provided strictly “as is” and “as available.” Epic, its third party licensors and its distributors disclaim all warranties of any kind, express, implied or statutory, including any warranty that use will be uninterrupted or error free, and warranties of merchantability, title, fitness for a particular purpose and non-infringement. Because some jurisdictions do not allow excluding implied warranties, the exclusion of implied warranties may not apply to you.
Supporting quotations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYCHART CENTRAL (INCLUDING ALL RELATED CONTENT), SERVICES, AND THIRD PARTY MATERIALS ARE PROVIDED TO YOU STRICTLY “AS-IS” AND “AS-AVAILABLE”
EPIC, ITS THIRD PARTY LICENSORS, AND ITS DISTRIBUTORS DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WITH REGARD TO MYCHART CENTRAL, THE SERVICES AND ANY OTHER SUBJECT MATTER OF THIS AGREEMENT, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY THAT USE OF MYCHART CENTRAL, SERVICES, OR THIRD PARTY MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU.
Qualifications & exceptions
Applies to the maximum extent permitted by law; the last sentence says the implied-warranty exclusion may not apply where a jurisdiction does not allow it.
Not stated here
“Services” and “third party materials” are not defined here, and the text does not say whether third party materials are the same as the Third-Party Websites described earlier.
Legal Rights & Agreement Rules · Restriction or exception
Advice from Epic does not create a warranty
No oral or written information or advice given by Epic, its employees, distributors, dealers or agents creates any warranty by or on behalf of Epic.
Supporting quotations
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY EPIC, ITS EMPLOYEES, DISTRIBUTORS, DEALERS, OR AGENTS, WILL CREATE ANY WARRANTIES BY OR ON BEHALF OF EPIC.
Legal Rights & Agreement Rules · Restriction or exception
Epic excludes liability for personal injury and indirect or consequential damages
To the maximum extent permitted by law, Epic and its affiliates will not be liable for personal injury or for incidental, special, indirect, exemplary or consequential damages of any kind, including lost profits, lost data, business interruption or other commercial losses. This applies to anything arising in connection with the agreement, MyChart Central, services or third party materials, under any theory of liability including strict liability, negligence, contract or tort, even if Epic was told damage was possible. Where a jurisdiction does not permit limiting consequential or incidental damages, Epic’s liability for them is limited to the maximum extent permitted by law.
Supporting quotations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EPIC OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES
ARISING IN ANY WAY IN CONNECTION WITH OR OUT OF THIS AGREEMENT, MYCHART CENTRAL (INCLUDING RELATED APP CONTENT), ANY SERVICES, OR ANY THIRD PARTY MATERIALS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (STRICT LIABILITY, NEGLIGENCE, CONTRACT, TORT OR OTHERWISE) AND EVEN IF EPIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN JURISDICTIONS WHERE A LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, EPIC’S LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Qualifications & exceptions
Qualified by “to the maximum extent permitted by law” and by the jurisdiction clause for consequential and incidental damages.
Not stated here
The text does not say how this exclusion applies where the law does not allow limiting liability for personal injury; it states only the maximum-extent-permitted-by-law qualifier.
Legal Rights & Agreement Rules · Restriction or exception
Epic’s total liability to you is capped at $50.00
Epic’s aggregate liability to you for damages may not exceed fifty United States dollars ($50.00). The limit applies even if the stated remedy fails of its essential purpose. You agree that free access to MyChart Central reflects this allocation of risk and acknowledge Epic would not enter into the agreement without these limits.
Supporting quotations
IN NO EVENT SHALL EPIC’S AGGREGATE LIABILITY TO YOU FOR DAMAGES EXCEED THE AMOUNT OF FIFTY UNITED STATES DOLLARS ($50.00).
THE FOREGOING LIMITATION WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
YOU AGREE THAT THE FREE ACCESS TO MYCHART CENTRAL REFLECTS THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND YOU ACKNOWLEDGE THAT EPIC WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS ON ITS LIABILITY.
constitute the entire agreement between you and Epic regarding MyChart Central
Qualifications & exceptions
The cap sentence names Epic; the damages exclusion above it names Epic and its affiliates.
Not stated here
The sentence refers to “the above stated remedy,” but this section states no remedy before it.
“This Agreement” is used here without a definition; the entire-agreement clause lists the TOU, two privacy policies and a MyChart Application End User License Agreement, and the text does not say whether the cap applies across all of them.
Account & Service Control · Company practice
Epic may provide some technical support by email
As a MyChart Central account holder, Epic may provide some technical support for questions or concerns about account access and troubleshooting. You can email MyChartCentralSupport@epic.com for troubleshooting.
Supporting quotations
As a MyChart Central account holder, Epic may provide some technical support to you for questions or concerns regarding account access and troubleshooting.
You can reach out to Epic for troubleshooting by emailing MyChartCentralSupport@epic.com.
Qualifications & exceptions
Support is described as something Epic “may” provide, for account access and troubleshooting.
Not stated here
No response time, hours or support commitment is stated.
Legal Rights & Agreement Rules · Restriction or exception
Wisconsin law applies and Dane County courts are the named forum
These terms are governed by Wisconsin law, without regard to its conflict of laws principles. You agree that the state and federal courts in Dane County, Wisconsin have exclusive jurisdiction over any claim or action under the terms or related in any way to Epic’s operation or your use of MyChart Central, and you submit to their personal jurisdiction. The UN Convention on Contracts for the International Sale of Goods does not apply. The Arbitration Agreement later in the terms requires binding individual arbitration of Disputes, so the court provision sits alongside it.
Supporting quotations
This TOU shall be governed by and construed under the laws of the State of Wisconsin, without regard to that State's conflict of laws principles.
You agree that the state and federal courts located in Dane County, Wisconsin shall have exclusive jurisdiction over any claim or action under this TOU or related in any way to Epic's operation or your use of MyChart Central, and you agree to submit to the personal jurisdiction of such courts.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this TOU or your use of MyChart Central.
shall be resolved by binding arbitration on an individual, and not a class or representative, basis
Qualifications & exceptions
The court provision must be read with the Arbitration Agreement, which sends Disputes to binding individual arbitration and refers back to the courts “set forth above” for injunctive relief.
Not stated here
The text does not spell out how the exclusive-court sentence and the arbitration requirement fit together beyond the references in the Arbitration Agreement.
Cross-references
contrast (model-proposed): Disputes go to binding arbitration on an individual basis — contrast: One section gives Dane County state and federal courts exclusive jurisdiction over any claim relating to MyChart Central; the Arbitration Agreement sends every Dispute to binding individual arbitration. The arbitration section refers back to the courts for injunctive relief, but the text does not otherwise reconcile the two.
Legal Rights & Agreement Rules · Permission or license
Epic may seek injunctive relief against you in any jurisdiction
Despite the Dane County court provision, you agree that Epic may seek injunctive remedies, or equivalent legal relief, against you in any jurisdiction for any breach by you of these terms. The sentence gives this option to Epic only.
Supporting quotations
Notwithstanding the foregoing, you agree that Epic may seek injunctive remedies (or equivalent legal relief) against you in any jurisdiction with regard to any breach by you of the terms of this TOU.
Legal Rights & Agreement Rules · Context
If one term is invalid, the rest stays in force
If a court of binding jurisdiction holds any provision of the TOU invalid, illegal or unenforceable, the rest of the TOU remains in full force and effect.
Supporting quotations
If any provision of the TOU is held, by a court of binding jurisdiction, to be invalid, illegal, or unenforceable, the remainder of the TOU will remain in full force and effect.
Legal Rights & Agreement Rules · Restriction or exception
You cannot assign or transfer the terms without Epic’s written approval
You may not assign or transfer the TOU, or any rights or obligations you have under it, to anyone without Epic’s written approval.
Supporting quotations
You may not assign or transfer the TOU nor any rights or obligations that you have under the TOU to anyone without Epic’s written approval.
Legal Rights & Agreement Rules · Permission or license
Epic can freely assign the terms or transfer its rights
Epic may freely assign the TOU or transfer any of its rights under it. The Arbitration Agreement applies to the parties’ successors in interest and assigns as well.
Supporting quotations
Epic may freely assign the TOU or transfer any of its rights under the TOU.
successors in interest, and assigns
Not stated here
The text does not say whether you would be notified of an assignment or what happens to your account information if Epic assigns the TOU; the privacy policies are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
Disputes go to binding arbitration on an individual basis
Any dispute, claim or controversy of any nature arising out of or relating in any way to MyChart Central, the TOU or the Arbitration Agreement, including the interpretation, validity, scope or applicability of the TOU or the Arbitration Agreement (a “Dispute”), that cannot be resolved informally must be resolved by binding arbitration on an individual basis, not a class or representative basis. The Arbitration Agreement applies to you and Epic and to each side’s subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest and assigns.
Supporting quotations
Any dispute, claim or controversy of any nature arising out of or relating in any way to MyChart Central, the TOU, or this Arbitration Agreement (as defined below), including the interpretation, validity, scope, or applicability of the TOU or the Arbitration Agreement (hereinafter, collectively, the “Dispute”), which cannot be resolved informally, shall be resolved by binding arbitration on an individual, and not a class or representative, basis under the terms set forth in this Section 14 (the “Arbitration Agreement”).
This Arbitration Agreement applies to you and Epic (collectively, the “Parties”) and the Parties’ subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest, and assigns.
Qualifications & exceptions
Epic may go to court for injunctive relief over confidentiality or intellectual property violations, and a claim that cannot be limited under applicable law is severed to court; both are in separate cards.
Not stated here
The text refers to disputes that “cannot be resolved informally” but describes no informal process, notice step or deadline.
The document states no way to opt out of arbitration.
The reference to “Section 14” cannot be matched to a source number: this page carries no section numbers.
Legal Rights & Agreement Rules · Restriction or exception
You give up court, a judge or jury and class actions for Disputes
The parties acknowledge they would otherwise have had a right to litigate Disputes in court, to have a judge or jury decide, and may have had a right to take part in a class action or proceeding with multiple claimants. They instead agree to individual arbitration. Unless you and Epic both agree otherwise, the arbitrator may not consolidate other people’s claims with yours or preside over any representative or class proceeding. If a final judicial determination says applicable law prevents enforcing those limits for a particular claim, only that claim is severed from arbitration and may be brought in court.
Supporting quotations
THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, AND MAY HAVE HAD A RIGHT OR OPPORTUNITY TO PARTICIPATE IN A CLASS ACTION OR OTHER PROCEEDING INVOLVING MULTIPLE CLAIMANTS, BUT THEY INSTEAD CHOOSE AND AGREE TO HAVE ALL DISPUTES AS SET FORTH HEREIN DECIDED THROUGH INDIVIDUAL ARBITRATION.
unless both you and Epic agree otherwise, the arbitrator may not consolidate one or more person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.
If there is a final judicial determination that applicable law precludes enforcement of this Paragraph's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
Qualifications & exceptions
Consolidation and class proceedings can occur only if both you and Epic agree otherwise.
Legal Rights & Agreement Rules · Permission or license
Epic may go to court right away for confidentiality or intellectual property violations
The Arbitration Agreement excludes one category from arbitration. If there is an actual, alleged or threatened violation of confidentiality or of Epic’s intellectual property or other proprietary rights, Epic may immediately go to a court of competent jurisdiction, as set forth in the court provision earlier in the terms, to seek immediate injunctive relief without posting a bond, proof of damages or similar requirement. Starting such an action does not waive any party’s right or obligation to arbitrate claims seeking other relief.
Supporting quotations
In the event of any actual, alleged or threatened violation of confidentiality or violation of Epic’s intellectual property or other proprietary rights, Epic may immediately resort to court proceedings in a court of competent jurisdiction as set forth above in order to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement.
The institution of any action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration.
the state and federal courts located in Dane County, Wisconsin shall have exclusive jurisdiction
Epic reserves all ownership and intellectual property rights
Qualifications & exceptions
The court route is stated for Epic; no matching court route for you is stated in this carve-out.
Not stated here
“Confidentiality” is not defined, so the text does not say whose confidentiality is meant.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration proceedings are confidential
The parties agree that all actions taken under the Arbitration Agreement and related provisions, including filings, orders, judgments and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party except as required by law.
Supporting quotations
The Parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party, except as may be required by law.
Qualifications & exceptions
Binds both parties; the only exception stated is disclosure required by law.
Not stated here
“Related provisions” is not defined, and no other exceptions, such as disclosure to advisers, are listed.
Legal Rights & Agreement Rules · Procedure
The American Arbitration Association runs the arbitration; the decision is final
The arbitration is administered by the American Arbitration Association (AAA) before a single arbitrator under the AAA’s Commercial Arbitration Rules. The arbitrator’s decision is final and binding, and a final award or judgment may be filed and enforced in any court of competent jurisdiction.
Supporting quotations
The arbitration proceeding will be administered by the American Arbitration Association (“AAA”) before a single arbitrator under the AAA's Commercial Arbitration Rules.
The decision of the arbitrator will be final and binding. Any final award or judgment may be filed and enforced in any court of competent jurisdiction.
Charges & Financial Obligations · Company commitment
Epic pays the filing, administration and arbitrator fees
Epic will pay all filing, administration and arbitrator fees associated with the arbitration.
Supporting quotations
Epic will pay all filing, administration, and arbitrator fees associated with the arbitration.
Not stated here
The text does not address other costs, such as your own attorney or travel costs.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration takes place in Dane County and is governed by the Federal Arbitration Act
The place of arbitration is Dane County, Wisconsin unless all parties to the arbitration agree otherwise in writing. The parties acknowledge the Arbitration Agreement involves interstate commerce, and the Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs its interpretation, enforcement and proceedings. To the extent state law applies, Wisconsin law applies without regard to conflict of laws provisions.
Supporting quotations
The place of arbitration shall be in Dane County, Wisconsin, unless otherwise agreed to in writing by all parties to the arbitration.
the Federal Arbitration Act, 9 U.S.C. § 1, et seq., as may be amended from time to time, shall govern the interpretation, enforcement and proceedings pursuant to this Arbitration Agreement.
To the extent state law is applicable, the laws of the State of Wisconsin shall apply without regard to conflict of laws provisions.
Not stated here
The text does not say whether participation by phone or video is allowed.
Legal Rights & Agreement Rules · Restriction or exception
You must start arbitration within one year or the Dispute is barred
The parties must start arbitration within one year after a Dispute arose. Otherwise, the Dispute is permanently barred.
Supporting quotations
The Parties agree that they must initiate arbitration within one (1) year after any Dispute arose; otherwise, the Dispute is permanently barred.
Not stated here
The text does not say when a Dispute is treated as having “arisen,” or whether any pause or exception applies to the one-year period.
Legal Rights & Agreement Rules · Context
Headings do not affect meaning; “include” and examples are not limits
Headings in the TOU do not affect their interpretation. The words “include” and “exclude” and their variants are not words of limitation, and examples are for illustration and not limitation.
Supporting quotations
Headings in these TOU will not affect the interpretation of these TOU. In these TOU, the words “include” and “exclude” and their variants are not words of limitation, and examples are for illustration and not limitation.
Legal Rights & Agreement Rules · Context
The entire agreement lists the TOU, two privacy policies and an End User License Agreement
The TOU, the Epic Website Privacy Policy, the Epic Mobile Application Privacy Policy for Patients and the MyChart Application End User License Agreement are the entire agreement between you and Epic regarding MyChart Central. They supersede all prior agreements, representations or understandings about MyChart Central.
Supporting quotations
This TOU, the [Epic Website Privacy Policy](https://www.epic.com/privacypolicies/?privacy-policy=epic-privacy-policy), the [Epic Mobile Application Privacy Policy for Patients](https://www.epic.com/privacypolicies/?privacy-policy=mobile-policy-patient), and the MyChart Application End User License Agreement constitute the entire agreement between you and Epic regarding MyChart Central and supersede all prior agreements, representations or understandings respecting MyChart Central.
Qualifications & exceptions
The overview ties each privacy policy to how you access MyChart Central; this clause lists both without that condition. The End User License Agreement is named only here.
Not stated here
The privacy policies and the MyChart Application End User License Agreement are not supplied with this document, so their terms are not known from this text.
Cross-references
qualifies (model-proposed): What MyChart Central is and what governs your use — qualifies: The entire-agreement clause adds the MyChart Application End User License Agreement to the documents the overview lists, and names both privacy policies without the overview’s access-method condition.
Legal Rights & Agreement Rules · Restriction or exception
Nobody at Epic can change the terms except by posting a new version
Nobody, including any representative of Epic, is authorized to change the terms other than through the authorized posting of subsequent versions, as discussed earlier in the terms. You are not entitled to act or rely on representations to the contrary.
Supporting quotations
Nobody, including any representative of Epic, is authorized to make any changes or modifications to the terms of this agreement other than changes that are instituted through the authorized posting of subsequent versions of this agreement as discussed above.
You are not entitled to act or rely on any representations to the contrary.
Cross-references
related (model-proposed): Epic can change these terms and expects you to review the changes — references: The clause that only posted versions change the terms points back (“as discussed above”) to Epic’s right to change the TOU by posting a subsequent version.
Legal Rights & Agreement Rules · Restriction or exception
Epic’s failure to enforce a term is not a waiver
If Epic does not enforce a provision, or waives a breach, that does not prevent Epic from enforcing the provision later or count as a waiver of any later breach.
Supporting quotations
A failure by Epic to enforce any provision of this agreement, or a waiver by Epic of any breach of this agreement, shall not act as a bar to subsequent enforcement of such provision or be deemed a waiver of any subsequent breach.