Privacy Notice for California Residents

Epic MyChart · agreement dated February 16, 2026 · Official agreement

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Charges & Financial Obligations · Company commitment

Requests are free unless excessive, repetitive or unfounded; Epic explains any fee first

Epic does not charge a fee to process or respond to your verifiable consumer request unless the request is excessive, repetitive or unfounded. If Epic determines that a request warrants a fee, it will tell you why it made that decision and give you a cost estimate before completing the request.

Supporting quotations

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded.
If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Qualifications & exceptions

  • A fee is possible only for excessive, repetitive or unfounded requests.
  • You get the reason and a cost estimate before Epic completes a request that warrants a fee.

Not stated here

  • The notice does not say how Epic decides a request is excessive, repetitive or unfounded, or how large a fee could be.