MyChart Mobile End User License Agreement

Epic MyChart · agreement dated May 16, 2025 · Official agreement

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3 of 75 cards in Data Access & Collection

Data Access & Collection · Restriction or exception

You may not use the app to harvest other people's contact information

You may not use the app to harvest or collect contact information of third parties by any means.

Supporting quotations

(8) use the App to harvest or collect contact information of third parties by any means;

Qualifications & exceptions

  • Item (8) of the list of things you may not do or permit a third party to do.

Data Access & Collection · Permission or license

Epic may collect and use non-identifying technical data about your device and the app

You agree that Epic may collect, store and use what the agreement calls Non-Identifying Technical User Data, including technical information about your device, system and application software. Epic may use it to improve products and to facilitate the provision of Services or functionality for the app, such as authentication, performance optimization, software updates, product support and other services for you related to the app.

Supporting quotations

COLLECTION OF NON-IDENTIFYING TECHNICAL DATA, DATA PRIVACY, APPLICABLE PRIVACY POLICIES AND TERMS
You agree that Epic may collect, store, and use non-identifying technical data, including technical information about Your device, system, and application software (all such data, collectively, “Non-Identifying Technical User Data”).
Epic may use Non-Identifying Technical User Data to improve products, and to facilitate the provision of Services or functionality for the App, such as authentication, performance optimization, software updates, product support and other services for You related to the App.

Qualifications & exceptions

  • The data is described as non-identifying technical data; "including" means the examples do not fully list what is collected.
  • The purposes after "such as" are examples, not a closed list.

Not stated here

  • The agreement does not list specific data fields. Personally identifiable information is addressed through the Privacy Policy, which is not supplied in this source.

Data Access & Collection · Company practice

If you use a MyChart Central account, Epic stores some identifiable data about you on U.S. servers

Some Epic customers in the U.S. enable you to access MyChart Central, a service that streamlines access to your MyChart accounts at multiple healthcare organizations. If you create and use a MyChart Central account, Epic will store some identifiable data about you on Epic-owned servers in the United States, as described in the Privacy Policy.

Supporting quotations

MYCHART CENTRAL CONSIDERATIONS
Some Epic customers in the U.S. enable You to access MyChart Central, a service to help streamline Your access to Your MyChart accounts at multiple healthcare organizations.
If You create and use a MyChart Central account, Epic will store some identifiable data about You on Epic-owned servers in the United States, as described in the Privacy Policy.

Qualifications & exceptions

  • Applies only if you create and use a MyChart Central account.
  • MyChart Central is available only where Epic customers in the U.S. enable it.

Not stated here

  • Which identifiable data is stored and for how long is not stated here; the Privacy Policy is not supplied in this source.

Cross-references