Account & Service Control · Restriction or exception
Some Services, the case system and appeals require an Etsy account
You need an Etsy account to use some of the Services. Taking part in Etsy's case system for resolving disputes between buyers and sellers, or appealing an action by Etsy, specifically requires an account.
Supporting quotations
You’ll need to create an account with Etsy to use some of our Services.
To participate in our case system (as described in Section 10), or to appeal an action by Etsy, you must have an account.
Buyers and sellers who are unable to resolve a dispute related to a transaction on our websites or mobile apps may participate in our case system with a registered account.
Qualifications & exceptions
The account requirement is for "some" Services; the Terms do not list which ones, other than the case system and appeals.
Not stated here
The Terms do not say which Services can be used without an account.
Account & Service Control · Restriction or exception
You must be 18 to use the Services; 13 to 17 only through a parent or guardian's account
Users must be 18 or older. People under 18 but at least 13 may use the Services only through an account owned by a parent or legal guardian, with that adult's appropriate permission and under direct supervision. Children under 13 are not permitted to use Etsy or the Services. The account holder is responsible for all account activity by a minor on their account. The Terms also note that commercial products or services may exist to limit a minor's access to online material, and point to a separate Minors Policy.
Supporting quotations
A. You must be 18 years or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Etsy or the Services. You are responsible for any and all account activity conducted by a minor on your account
For more information, see Etsy's [Minors Policy](https://www.etsy.com/legal/minors).
Qualifications & exceptions
Ages 13 to 17 require an account owned by a parent or legal guardian, with permission and direct supervision.
The account owner is responsible for a minor's activity on that account.
Not stated here
The Minors Policy is linked, not supplied, so its additional rules are not known from this document.
Account & Service Control · Restriction or exception
Give accurate information, do not impersonate, and choose an appropriate account name
You must provide accurate information about yourself, and using false information or impersonating another person or company through your account is prohibited. If you choose not to use your full name as the account's name, the name you use may not be offensive, vulgar, infringing of someone's intellectual property rights, or otherwise in violation of the Terms.
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Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.
If you decide to not have your full name serve as the name associated with your account, you may not use language that is offensive, vulgar, infringes someone’s intellectual property rights, or otherwise violates the Terms.
Qualifications & exceptions
The name rule applies when you decide not to have your full name serve as the account name.
Account & Service Control · Restriction or exception
You are solely responsible for activity on your account, including a shared account
You are solely responsible for any activity on your account. If an account is shared with other people, the person whose financial information is on the account is ultimately responsible for all activity. Because of that responsibility, you are told to keep your account password secure; a Help article on account security is linked.
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You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity.
you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.
Qualifications & exceptions
For shared accounts, responsibility lands on the person whose financial information is on the account.
Account & Service Control · Restriction or exception
Business registrations carry a personal guarantee of authority, and accounts are generally not transferable
If you register as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. The Terms also say accounts are generally not transferable. The word "generally" means the Terms leave room for exceptions without stating them.
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If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Accounts are generally not transferable.
Qualifications & exceptions
The guarantee applies when registering as a business entity.
Non-transferability is stated as a general rule.
Not stated here
The Terms do not say when an account may be transferred.
Account & Service Control · User right or choice
You can close your account at any time, but some of Your Content may stay available and you still owe outstanding bills
You may terminate your account at any time from your account settings. Terminating does not affect the availability of some of Your Content that you posted before termination, and you still have to pay any outstanding bills. The Terms elsewhere say you are responsible for paying all fees you owe to Etsy.
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you may terminate your account with Etsy at any time from your account settings.
Terminating your account will not affect the availability of some of Your Content that you posted through the Services prior to termination. Oh, and you’ll still have to pay any outstanding bills.
You are responsible for paying all fees that you owe to Etsy.
Qualifications & exceptions
The Terms say termination will not affect the availability of "some" of Your Content; they do not say which.
Not stated here
Which of Your Content remains available after you terminate your account is not specified in this section.
The Help article on terminating is linked, not supplied.
Account & Service Control · Company practice
Etsy may terminate or suspend your account, and related accounts, if it has reason to believe the Terms were violated
Etsy may terminate or suspend your account, any accounts Etsy determines are related to yours, and your access to the Services if it has reason to believe that you, your Content or your use of the Services violate the Terms. If it does, the Terms say you have no contractual or legal right to keep using the Services, for example to sell or buy on Etsy's websites or mobile apps. Generally Etsy will notify you of a termination or suspension, unless you have repeatedly violated the Terms or Etsy has legal or regulatory reasons that prevent it from notifying you.
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We may terminate or suspend your account (and any accounts Etsy determines are related to your account) and your access to the Services should we have reason to believe you, your Content, or your use of the Services violate our Terms.
If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services, for example, to sell or buy on our websites or mobile apps.
Generally, Etsy will notify you that your account has been terminated or suspended, unless you’ve repeatedly violated our Terms or we have legal or regulatory reasons preventing us from notifying you.
Qualifications & exceptions
The trigger is Etsy having reason to believe you, your Content or your use of the Services violate the Terms.
Notice is the general practice; it is not given where you have repeatedly violated the Terms or where legal or regulatory reasons prevent notice.
Related accounts can also be affected, as Etsy determines.
Not stated here
The Terms do not say how Etsy determines that accounts are "related" or what review process precedes a termination; Section 4 says an account is needed to appeal an Etsy action.
Account & Service Control · Permission or license
Etsy can change, suspend or discontinue Services at any time and is not liable for the effect on your income
Etsy reserves the right to change, suspend or discontinue any of the Services for you or for any or all users, at any time and for any reason, including reasons laid out in Etsy's policies under the Terms. Etsy says it will not be liable to you for the effect that changes to the Services may have on you, including your income or your ability to generate revenue through the Services.
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Etsy reserves the right to change, suspend, or discontinue any of the Services for you, any or all users, at any time, for any reason, including those laid out in Etsy’s policies under these Terms of Use. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.
Qualifications & exceptions
Applies to any Service, for you or any or all users, at any time and for any reason.
The exclusion of liability is for the effect of changes to the Services, including on income or revenue.
Account & Service Control · Procedure
For disputes with other users, Etsy encourages talking first and offers a case system but no obligation to resolve
If you have a dispute with another user or a third party, Etsy encourages you to contact them and try to resolve it amicably. Buyers and sellers who cannot resolve a dispute about a transaction on Etsy's websites or mobile apps may take part in the case system with a registered account. In its sole discretion Etsy will attempt to help resolve disputes in good faith, but it will not make judgments or determinations about legal issues or claims, and it has no obligation to resolve or assist in resolving any disputes.
Supporting quotations
If you find yourself in a dispute with another user of Etsy’s Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably.
Buyers and sellers who are unable to resolve a dispute related to a transaction on our websites or mobile apps may participate in our case system with a registered account.
In our sole discretion, Etsy will attempt to help you resolve disputes in good faith, but we will not make judgments or determinations regarding legal issues or claims. Etsy has no obligation to resolve, or to assist in resolving, any disputes.
Qualifications & exceptions
The case system is for disputes related to a transaction on Etsy's websites or mobile apps and requires a registered account.
Etsy's help is at its sole discretion, and it states it has no obligation to resolve or assist.
Not stated here
How the case system works is described in a linked Help article that is not supplied.
Account & Service Control · User right or choice
Under the EU Digital Services Act you can appeal Etsy's content and account decisions directly with Etsy
For users covered by the EU Digital Services Act (DSA), if you disagree with a decision Etsy has taken on your content or account, or in response to a DSA notice, you may choose to appeal that decision directly with Etsy. You may also be entitled to engage with a certified out-of-court dispute settlement body. If such a body needs to contact Etsy, the Terms ask that it contact legal@etsy.com.
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For users covered by the EU Digital Services Act, if you disagree with a decision that Etsy has taken on your content or account or in response to a DSA notice, you may choose to appeal such decisions directly with Etsy. You may also be entitled to engage with a [certified out-of-court dispute settlement body](https://digital-strategy.ec.europa.eu/en/policies/dsa-out-court-dispute-settlement). If any of the certified out-of-court dispute settlement bodies need to contact Etsy, we ask that you please contact legal@etsy.com.
Qualifications & exceptions
Applies to users covered by the EU Digital Services Act.
Phrased as a choice and as something you "may also be entitled" to.
Not stated here
The Terms do not say who counts as a user "covered by" the DSA or what the appeal process involves.