Terms of Service

Eventbrite · agreement dated August 20, 2025 · Official agreement

Read the agreement

10 of 94 cards in Account & Service Control

Account & Service Control · Context

Other Services come from Eventbrite US or the Argentina or Brazil entity; moving can change who you contract with

Whatever entity you contract with for payment processing, all other Services are offered through Eventbrite US, or through the local entity for users covered by the Argentina or Brazil entities. If you change your place of residence, the Eventbrite company you contract with is determined by your new place of residence, from the date the change happens.

Supporting quotations

regardless of the entity you contract with for purposes of Eventbrite Payment Processing, all other Services are offered through either (i) Eventbrite US, or (ii) your local entity in the case of Eventbrite Argentina or Eventbrite Brazil.
If you change your place of residence, the Eventbrite company you contract with will be determined by your new place of residence as specified above from the date on which your place of residence changes.

Qualifications & exceptions

  • Payment-processing affiliates apply to payment processing only; they do not take over the rest of the Services.
  • The change takes effect from the date your place of residence changes.

Account & Service Control · Context

Organizers, Consumers and third parties are all 'Users', and 'you' covers all of them

The Terms define an Organizer as an event creator using the Services to create events for Consumers, and a Consumer as anyone using the Services for any reason, including to consume information or attend events. Organizers, Consumers and third parties who access or use the Services are all called 'Users', 'you' or 'your', so a rule written for 'you' applies to all of them unless the text narrows it to one group. The Terms also say that 'including' means 'including, but not limited to', so lists introduced by 'including' are examples, not complete lists.

Supporting quotations

"Organizer" means an event creator using our Services to create events for Consumers.
“Consumers” means consumers using our Services for any reason, including to consume information and/or attend events.
Organizers, Consumers, and third parties accessing or using our Services are all referred to in these Terms collectively as "Users," "you," or "your."
As used in these Terms, “including” means “including, but not limited to.”

Qualifications & exceptions

  • 'Consumers' is broad: it covers anyone using the Services for any reason, not only ticket buyers.
  • Later sections may address Organizers or Consumers separately; check which group a rule names.

Account & Service Control · Context

The Terms apply from your first access and generally stop applying only when terminated

The Terms apply to you as soon as you access the Services by any means and keep applying until they are terminated. Either you or Eventbrite may decide to end the relationship, as described in Sections 4.2 and 4.3. When that happens the Terms will generally no longer apply, but under Section 4.4 certain provisions always continue to apply to both sides.

Supporting quotations

These Terms apply when you access our Services.
These Terms apply to you as soon as you access the Services by any means and will continue to apply until they are terminated.
When that happens, these Terms will generally no longer apply. However, as described in Section 4.4, certain provisions will always remain applicable to both you and us.

Qualifications & exceptions

  • Applies 'by any means' of access, with no sign-up needed.
  • 'Generally' no longer apply: some provisions survive (Section 4.4).

Account & Service Control · Permission or license

Eventbrite can suspend or terminate your access at any time, including for listed reasons

Eventbrite may suspend or terminate your right to use the Services at any time, and the list of reasons is introduced by 'including', so it is not complete. The listed grounds are: breaking these Terms or any other agreement with Eventbrite, or failing to pay amounts when due; misusing or abusing the Services or using them in a way Eventbrite does not intend or permit; conduct on or off the Eventbrite Properties that jeopardizes the safety of the community or the integrity of the Properties or interferes with the community's experience; and situations where letting you use the Services would break a law, rule, regulation or court order or expose Eventbrite to legal liability. Where the Terms say Eventbrite 'may' do something, it is allowed to but not obliged to, and decisions are in its sole discretion.

Supporting quotations

We can revoke your access to our Services.
We may suspend or terminate your right to use the Services at any time, including if:
you violate or breach these Terms or any other agreement between you and us, or if you fail to pay any amounts when due;
you misuse or abuse the Services, or use the Services in a way not intended or permitted by us;
you engage in any conduct on or off the Eventbrite Properties that jeopardizes the safety of our community or integrity of the Eventbrite Properties or interferes with the experience of our community or the Eventbrite Properties; or
allowing you to access and use the Services would violate any applicable local, state, provincial, national, or other laws, rules and regulations or court order or would expose us to legal liability.
When we say Eventbrite “may” or has the right, is permitted, authorized, or allowed to do something in these Terms, it means we may, but are not obligated to, exercise the applicable rights or options or take the applicable action, as we determine in our sole discretion.

Qualifications & exceptions

  • 'At any time' and 'including' mean the listed reasons are examples, not limits.
  • Conduct 'on or off' the Eventbrite Properties can be a ground.
  • Eventbrite's 'may' is discretionary, and its determinations are made in its sole discretion.

Not stated here

  • The text does not say whether you get a chance to correct a violation before suspension or termination, or whether suspended users can recover content.

Account & Service Control · Permission or license

Eventbrite can change or stop the Services at any time and is not liable for terminating your access

Eventbrite may stop offering the Services or any part of them, or modify or replace any aspect of the Services, at any time. It says it will use reasonable efforts to give you notice that it is ending your access, but only if it believes failing to do so would materially prejudice you. You agree that Eventbrite is not liable to you or any third party because it ended your right to use or access the Services.

Supporting quotations

We may choose to stop offering the Services, or any particular portion of the Services, or modify or replace any aspect of the Services, at any time.
We will use reasonable efforts to provide you with notice of our termination of your access to the Services, if we believe that failure to do so would materially prejudice you.
You agree that we will not be liable to you or any third party as a result of our termination of your right to use or otherwise access the Services.

Qualifications & exceptions

  • Notice is promised only on a 'reasonable efforts' basis and only if lack of notice would materially prejudice you, in Eventbrite's belief.
  • The no-liability statement covers termination of your right to use or access the Services.

Not stated here

  • The text does not say whether any fees are refunded when Services are stopped or your access ends.

Account & Service Control · User right or choice

You can end the Terms by deleting your account; users without an account must stop accessing

Unless a separate written agreement or an Affiliated Agreement says otherwise, you may end your access to the Services and the general application of the Terms by deleting your account. A Consumer using the Services without a registered account can make the Terms stop applying only by stopping access indefinitely, and the Terms stay in effect as long as that Consumer keeps accessing the Services. If a separate agreement governing your use of the Services ends or expires, these Terms govern your use afterwards in their unmodified form, without the changes that agreement made.

Supporting quotations

We hope you want to continue using our Services, but please refer to this paragraph if you don’t.
Except as agreed otherwise in a separate written agreement between you and us or other Affiliated Agreement
you may terminate your access to the Services and the general applicability of Terms by [deleting your account](https://www.eventbrite.com/help/en-us/articles/408017/how-to-close-your-eventbrite-account/).
If you are a Consumer using the Services without a registered Eventbrite account, your only option for these Terms to no longer apply is to stop accessing the Services indefinitely. So long as you continue to access the Services, even without an account, these Terms remain in effect.
If there is a separate agreement between you and us governing your use of the Services and that agreement terminates or expires, these Terms (as unmodified by such agreement) will govern your use of the Services after such termination or expiration.

Qualifications & exceptions

  • Deleting the account is subject to any separate written agreement or Affiliated Agreement.
  • The no-account route applies to Consumers using the Services without a registered account.
  • Only the general applicability of the Terms ends; provisions that survive termination continue (see survival).

Not stated here

  • Affiliated Agreement is defined in the Merchant Agreement, whose text is not supplied.
  • The text does not say what happens to your data or content after you delete your account.

Account & Service Control · Procedure

To transfer a ticket, ask the Organizer first; Eventbrite might help if the Organizer cannot

If you want to transfer a ticket you bought on the Site, contact the Organizer of the event to arrange it. If you cannot reach the Organizer, or the Organizer cannot arrange a transfer, you can contact Eventbrite, which says it 'might' be able to accommodate the request.

Supporting quotations

You may be able to transfer your ticket.
If you wish to transfer tickets to an event you have purchased on the Site, please contact the Organizer of the event to arrange for ticket transfer. If you are unable to reach the Organizer, or the Organizer is unable to arrange a ticket transfer, please [contact us](https://www.eventbrite.com/help/en-us/contact-us/) and we might be able to accommodate this for you.

Qualifications & exceptions

  • Applies to tickets purchased on the Site.
  • Eventbrite's help is stated as a possibility ('might be able'), not a commitment.

Not stated here

  • The text does not say whether Organizers must allow transfers.

Account & Service Control · Restriction or exception

Eventbrite may require an account, the Services are not for children, and you must be of legal age

Eventbrite may require you to create an account to use certain features or functions of the Services. The Services are not targeted at children, and you must be the legal age of majority where you live to use them.

Supporting quotations

We may require you to create an account to access certain features or functions of the Services. You agree to the following:
Our Services are not targeted at children. You must be the legal age of majority where you reside to use the Services.

Qualifications & exceptions

  • The age requirement is the age of majority where you reside, so it varies by location.

Not stated here

  • The text does not say what age that is or what Eventbrite does if it learns a user is under age.

Account & Service Control · Restriction or exception

You must give accurate Registration Data and keep it current, and Eventbrite alone settles account ownership disputes

When you create an account or use the Services, you must provide accurate, current and complete information about yourself, or about the entity if you use the Services for one (the 'Registration Data'), and update it if it changes. If two or more persons or entities dispute who owns an account, Eventbrite is the sole arbiter and its decision, which may include terminating or suspending the account, is final and binding.

Supporting quotations

When you create an account with us or use our Services, you must provide us with accurate information and follow these rules.
You must provide accurate, current, and complete information about yourself, or if you are using the Services on behalf of an entity, that entity (the "Registration Data"). You also must update this Registration Data if it changes.
If there is a dispute between two or more persons or entities regarding account ownership, we will be the sole arbiter of that dispute and our decision (which may include termination or suspension of the account) will be final and binding.

Qualifications & exceptions

  • Registration Data covers you, or the entity you act for.
  • Eventbrite's account-ownership decision is described as final and binding, and may include termination or suspension.

Not stated here

  • The text does not describe any process, evidence or appeal for account-ownership disputes.

Account & Service Control · Permission or license

Eventbrite can change, replace or discontinue any part of the Services at any time and for any reason

Eventbrite says it is constantly evolving its products and services, so it cannot guarantee the availability of certain features or functionality. It reserves the right to modify, replace or discontinue any part of the Services, or the entire Services, at any time and for any reason.

Supporting quotations

We are constantly evolving our products and services to better meet the needs of our Users. Because of this, we cannot guarantee the availability of certain product features or functionality. We reserve the right to modify, replace, or discontinue any part of the Services or the entire Services at any time and for any reason.

Qualifications & exceptions

  • 'At any time and for any reason': no notice period is stated here.

Not stated here

  • The text does not say whether you get notice or a refund if a feature you paid for is discontinued.