These rules govern Flo Secret Chats, a community for discussing female health and receiving support from other members worldwide. The page states an effective date of February 15, 2025.
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Effective as of February 15, 2025
Welcome to Flo Secret Chats, where you can chat about all things female health and get support from millions of other Flo members worldwide.
Legal Rights & Agreement Rules · Procedure
EU authorities have a dedicated illegal-content reporting address
Official representatives of an EU Member State, Commission or Board may submit illegal-content reports to regulatory@flo.health. This address is solely for those official EU government representatives and is not a valid reporting route for anyone else.
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Reporting illegal content from the EU
If you are an official representative of an EU Member State, Commission, or Board, you can submit a report of illegal content for review to regulatory@flo.health. This is our single point of contact system for official complaints from authorities in the European Union. This email is intended solely for official EU government representatives and is not a valid way to submit a report for anyone else.
Legal Rights & Agreement Rules · Procedure
Other users are directed to an illegal-content reporting form
In its EU illegal-content reporting section, Flo directs all other users to open the linked Notice and Action portal in a new window and fill out a form to report content they believe illegal. Flo says it will do its best to understand context and take appropriate action based on its policies and investigation; a report does not promise removal.
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For all other users, please report content you believe to be illegal by right-clicking on this link to open in it a new window and fill out a form.
We take user reports seriously and will do our best to understand context and take appropriate actions based on our policies and the results of our investigation.
Legal Rights & Agreement Rules · Procedure
Send participation questions or suggestions to support
For questions or suggestions about participating in Secret Chats, contact support@flo.health or use the app’s Help menu.
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If you have suggestions or questions about any aspect of participation in Flo Secret Chats, please contact our support team at support@flo.health or via the “Help” menu in the app.
Legal Rights & Agreement Rules · Restriction or exception
Creating an account or using the app accepts the Terms of Use
This page says that creating an account, accessing the app or using it means accepting and agreeing to be bound by Flo’s Terms of Use. It also links to the Privacy Policy and Crisis Support Center as further resources.
The linked Terms of Use, Privacy Policy and Crisis Support Center are not supplied here; their substantive terms and resources are outside this analysis.
Legal Rights & Agreement Rules · Context
Flo links a February 2026 Secret Chats transparency report
Flo says it provides a Secret Chats operations transparency report for transparency and compliance with Articles 3, 15 and 16 of the European Digital Services Act. The linked report is labeled February 2026. This is Flo’s statement of its reporting purpose, not an independent finding of legal compliance.
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European Digital Services Act (DSA)
Due to our commitment to transparency and in compliance with Articles 3, 15, and 16 of the DSA, we are providing a DSA Transparency Report on Secret Chats. This report provides information on Secret Chats operations.