These Terms are an agreement between you and SpaceXAI LLC (called SpaceXSI), a Nevada company based in Austin, Texas. They cover Grok, Grokipedia and SpaceXSI's other services for individuals, including the related apps, features, tools, software and websites. The agreement forms when you accept it or when you otherwise access, interact with or use the platform. By accessing and using the Service you also agree to any other applicable terms and policies, and the Acceptable Use Policy is named specifically. The Service is defined as covering your or others' access, interactions and use.
Supporting quotations
These Terms of Service (“Terms”) apply to your or others’ access, interactions and/or use of Grok, Grokipedia, and SpaceXSI’s other services for individuals, including associated applications, features, tools, software and websites (collectively, the “Service”).
These Terms form an agreement between you and SpaceXAI LLC (“SpaceXSI,” “we,” “our,” or “us”) when you accept these Terms or when you otherwise access, interact with, and/or use the platform.
By accessing and using our Service, you acknowledge and agree to these Terms and any other applicable terms and policies, including our Acceptable Use Policy.
As part of our mission, we have developed “Grok,” a conversational generative AI powered by SpaceXSI’s large language models.
Qualifications & exceptions
Scope is services for individuals; business and developer use is handled by separate Enterprise Terms (see the Enterprise Terms card).
The Acceptable Use Policy and other 'applicable terms and policies' are made binding by this paragraph but their text is not part of this saved document.
Not stated here
The Acceptable Use Policy and any other applicable terms and policies are not supplied, so their content is unknown.
The paragraph does not list which other terms and policies are 'applicable'.
Legal Rights & Agreement Rules · Restriction or exception
Business and developer use is governed by separate Enterprise Terms
The Terms say a different document, the Enterprise Terms of Service, governs use of the Services for developers and businesses, including SpaceXSI APIs and PromptIDE. So API and developer or business use is outside what this consumer document says it governs. The Enterprise Terms are not part of this saved document.
Supporting quotations
Our Enterprise Terms of Service govern the use of our Services for developers and businesses, including SpaceXSI APIs and PromptIDE.
Qualifications & exceptions
Applies to developers and businesses, including SpaceXSI APIs and PromptIDE; the Terms do not say how a user is classified when a use is mixed.
Not stated here
The Enterprise Terms of Service are not supplied.
The document does not say what happens when an individual uses the Service for work purposes; a later paragraph on dispute resolution says its waiver applies to users regardless of whether they use the Service for personal or commercial purposes.
The opening summary says SpaceXSI reserves the right to modify these Terms. This summary line gives no process; how changes are announced and when continued use counts as acceptance is stated later in General Provisions, and Europe has its own notice rule in the Europe Specific Terms.
Supporting quotations
We reserve the right to modify these Terms.
Qualifications & exceptions
Europe Specific Terms add their own change-notice wording for European Consumers.
Not stated here
This summary line states no notice period or process.
Legal Rights & Agreement Rules · Context
Europe Specific Terms apply in part to users in the EEA, UK and Switzerland
If you reside in the European Economic Area, the United Kingdom or Switzerland (together called 'Europe'), your use of the Service is governed in part by the Europe Specific Terms. 'In part' means the general Terms still apply alongside them; the Europe Specific Terms near the end of the document set rules for those users, including where disputes go. For disputes, the Europe Specific Terms provide that, to the extent permitted by law, disputes go exclusively before a competent court in Ireland, notwithstanding any other agreement.
Supporting quotations
If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively, “Europe”), your use of the Service is governed in part by the Europe Specific Terms (“EST”).
shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.
Qualifications & exceptions
Applies to people who reside in the EEA, UK or Switzerland; the Europe Specific Terms define 'European Consumers' more narrowly as individuals acting wholly or mainly outside trade, business, craft or profession.
The Irish-courts rule applies 'to the extent permitted by law'.
Not stated here
This paragraph does not say which general provisions the Europe Specific Terms displace; each is stated in the Europe Specific Terms themselves.
Legal Rights & Agreement Rules · Restriction or exception
Disputes go to Texas courts under Texas law, with arbitration as a fallback
Unless your country's law prohibits it, disputes between you and SpaceXSI are to be resolved by a court in Tarrant County or Wichita County, Texas, under Texas law. Arbitration is not the main route: it applies only if the forum selection clause turns out to be unenforceable for any reason. The full clause says disputes related to the Terms, the Service or any patents, including disputes about User Content or ending the Service, must proceed exclusively in the federal US District Court or state courts in Wichita or Tarrant County, and that you consent to personal jurisdiction there. For users in Europe, the Europe Specific Terms replace this with exclusive Irish courts (to the extent permitted by law).
Supporting quotations
Unless prohibited by your country’s applicable law, any disputes between you and us will be resolved by a court in Tarrant County or Wichita County, Texas
except that if the forum selection clause in these Terms is unenforceable for any reason, then the dispute will be arbitrated.
shall be brought and must proceed exclusively in the federal U.S. District Court or the state courts located in Wichita County or Tarrant County, Texas, United States
shall be brought and must proceed exclusively before a competent court in Ireland
Qualifications & exceptions
Texas courts and Texas law apply 'unless prohibited by your country's applicable law'.
Arbitration applies only if the forum selection clause is unenforceable as to your dispute.
European users: Europe Specific Terms point to Irish courts instead, to the extent permitted by law.
Not stated here
Which law actually decides enforceability for a given user is not stated.
Legal Rights & Agreement Rules · Restriction or exception
You waive class and other representative actions where law allows
To the extent permitted by applicable law, you agree to give up any right to bring a class action or other representative action. This is the short version in the opening summary; the detailed class action and jury trial waiver in the dispute resolution section is longer and also covers a jury trial and claims against affiliates.
Supporting quotations
To the extent permitted by applicable law, you agree to waive any right to bring a class action or other representative action.
Qualifications & exceptions
Applies only 'to the extent permitted by applicable law'.
The Terms point you to the Privacy Policy, which describes how SpaceXSI handles personal information, but say it does not form part of the Terms. They call it an important document to read. They also list the Consumer FAQs, the Acceptable Use Policy and the Help Center as helpful resources. The Privacy Policy and these resources are not part of this saved document.
Supporting quotations
Please read our Privacy Policy, which describes how we handle personal information. Although it does not form part of these Terms, it is an important document you should read.
Other helpful resources include our Consumer FAQs, Acceptable Use Policy, and the
Qualifications & exceptions
Elsewhere the Terms rely on the Privacy Policy, for example when describing what SpaceXSI may do with data, even though this paragraph says it is not part of the Terms.
Not stated here
The Privacy Policy, Consumer FAQs and Help Center content are not supplied, so how personal information is handled is not established by this document.
Legal Rights & Agreement Rules · Context
The page's date line labels this text a previous version
The text opens with 'Last Updated: October 12, 2026 (previous version)'. The date and the label are stated together. The document does not say what current version, if any, replaced it or when this text took effect. Later the Terms say material changes update an 'Effective' date at the top of the page, but the header shown here is a 'Last Updated' line.
Supporting quotations
Last Updated: October 12, 2026 (previous version)
Qualifications & exceptions
The label '(previous version)' is part of the saved text and applies to the October 12, 2026 date.
Not stated here
What version is in force, whether a later version exists, and the effective date are not stated in this text.
Legal Rights & Agreement Rules · Restriction or exception
Beta and trial features are for evaluation, as-is, and can be withdrawn at any time
SpaceXSI may let you evaluate the Service for a limited time or with limited functionality, including beta, preview or trial features. You choose in your sole discretion whether to use them. They are intended for evaluation and not for production use, are not fully supported, and may be subject to additional terms presented to you. They are provided as-is and as available without warranty, support, maintenance or storage of any kind, and SpaceXSI may discontinue them at any time in its sole discretion and may never make them generally available. The later 'As Is' section separately says beta technologies, like the rest of the Services, are provided as is, may contain errors that could cause corruption or loss of data, and are used at your own risk.
Supporting quotations
Such features are intended for evaluation purposes and not for production use, are not fully supported, and may be subject to additional terms that may be presented to you.
provided on an “as-is” and “as available” basis without any warranty, support, maintenance, or storage of any kind.
SpaceXSI may discontinue such features at any time in its sole discretion and may never make them generally available.
You accept that all of our Services, including but not limited to such beta technologies, are provided “AS IS” and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information.
Qualifications & exceptions
Applies to beta, preview or trial features permitted 'in some cases'.
Additional terms for these features may be presented to you and are not in this document.
Not stated here
Any additional terms for beta or trial features are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
You may not use the Service for, help with or promote illegal, harmful or abusive activities
You may not access or use the Services to engage in, help another person engage in, or promote any illegal, harmful or abusive activities, or any other behavior that violates the Acceptable Use Policy. The prohibition covers helping and promoting as well as doing. What counts as harmful or abusive beyond the Acceptable Use Policy is not defined in this document.
Supporting quotations
You may not access or use our Services to engage in, or help another person engage in, or promote any illegal, harmful, or abusive activities, or any other behavior that violates our Acceptable Use Policy.
Qualifications & exceptions
Covers engaging in, helping another person engage in, and promoting the activities.
Not stated here
The Acceptable Use Policy is not supplied, so the full list of prohibited behavior is unknown.
'Harmful' and 'abusive' are not defined in this document.
Legal Rights & Agreement Rules · Context
Third-party services keep their own terms, and additional features can bring supplemental terms
The Service may include, integrate with or allow access to third-party software, products or services that are subject to their own terms. SpaceXSI may also provide additional products, services or features for enhanced capabilities that may include additional or supplemental terms. Those additional products, services or features are deemed part of the Service and governed by the Terms and any such additional or supplemental terms. SpaceXSI's software may include open source software governed by its own licenses.
Supporting quotations
Our Service may include, be integrated with, or allow access to third-party software, products, or services that are subject to their own terms.
Such additional products, services or features are deemed part of the Service and governed by these Terms and any such additional or supplemental terms.
Our software may include open source software that is governed by its own licenses.
Qualifications & exceptions
Third-party items are governed by their own terms, not by these Terms; SpaceXSI's own additional features are treated as part of the Service.
Not stated here
No third-party, supplemental or open source terms are supplied in this document.
Legal Rights & Agreement Rules · Restriction or exception
You warrant that you have the rights needed for what you provide
You represent and warrant that you have all rights, licenses and permissions needed to provide Input to the Service. You are also responsible and accept liability for the User Content and for any Agentic Actions you direct.
Supporting quotations
You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Service.
You are responsible and accept liability for the User Content and any Agentic Actions you direct.
Qualifications & exceptions
Liability for Agentic Actions is tied to those you direct.
Legal Rights & Agreement Rules · Restriction or exception
SpaceXSI says it is not responsible for User Content or Agentic Actions, and you bear the consequences
SpaceXSI states that it is not responsible for User Content or Agentic Actions. You are responsible for User Content and Agentic Actions, including ensuring they do not violate any applicable law or the Terms, and for any consequences, costs or liabilities arising from them. SpaceXSI makes no representations regarding the accuracy, safety or legality of any Agentic Action and disclaims all liability for Agentic Actions to the fullest extent permitted by law. Later sections reinforce this: the warranty disclaimer covers Outputs and Agentic Actions, and you agree to defend and indemnify SpaceXSI and related parties for claims arising from your use of the Service and Output, your Input or your violation of the Terms, to the fullest extent permitted by law.
Supporting quotations
We are not responsible for User Content or Agentic Actions. You are responsible for User Content and Agentic Actions, including ensuring that it does not violate any applicable law or these Terms and any consequences, costs, or liabilities arising therefrom.
SpaceXSI makes no representations regarding the accuracy, safety, or legality of any Agentic Action and disclaims all liability for Agentic Actions to the fullest extent permitted by law.
THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
To the fullest extent permitted by law, you will defend, indemnify, and hold SpaceXSI and our parents, subsidiaries and affiliates
Qualifications & exceptions
The disclaimer of liability for Agentic Actions applies 'to the fullest extent permitted by law'.
The indemnity applies 'to the fullest extent permitted by law', and the Europe Specific Terms say the Indemnity section does not apply to European Consumers.
Not stated here
How far SpaceXSI's disclaimer holds up against local consumer protection law is not stated.
Legal Rights & Agreement Rules · Context
AI is probabilistic, so Outputs and Agentic Actions may contain hallucinations or be offensive or unsuitable
The Terms say artificial intelligence is rapidly evolving and probabilistic, so it may sometimes produce Outputs or Agentic Actions that contain 'hallucinations', are offensive, do not accurately reflect real people, places or facts, or are objectionable, inappropriate or otherwise not suitable for your intended purpose.
Supporting quotations
Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may sometimes: (a) result in Outputs or Agentic Actions that contain “hallucinations,” (b) be offensive, (c) not accurately reflect real people, places or facts, or (d) be objectionable, inappropriate, or otherwise not suitable for your intended purpose.
Qualifications & exceptions
The warning says this 'may sometimes' happen; it does not give a rate or a guarantee.
Legal Rights & Agreement Rules · Restriction or exception
Output may be wrong and is not professional advice, so you must evaluate it before relying on or sharing it
When you use the Service you agree that Output may not always be accurate, is not professional advice, and should not be relied on as the truth; you should do your own thorough research. You are responsible for evaluating the Output for accuracy and appropriateness for your use, including using human review and supervision, before using or sharing it. The Service may provide incomplete, incorrect or offensive Output that does not represent SpaceXSI's views, and Outputs are not meant to endorse a person's or third party's views. The warranty disclaimer repeats that you will not rely on Output as the sole source of truth, factual information or professional advice.
Supporting quotations
When you use our Service, you understand and agree that:
Output may not always be accurate. Output from our Services is not professional advice. You should conduct your own thorough research and should not rely on Output as the truth.
You are responsible for evaluating the Output for accuracy and appropriateness for your use, including using human review and supervision, before using or sharing Output.
Our Service may provide incomplete, incorrect, or offensive Output that does not represent SpaceXSI’s views.
YOU WILL NOT RELY ON OUTPUT AS THE SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS PROFESSIONAL ADVICE.
Qualifications & exceptions
These are things you 'understand and agree' when you use the Service.
The duty to evaluate Output applies before you use or share it.
Legal Rights & Agreement Rules · Restriction or exception
All Services, including beta technologies, are provided as-is, and you bear the risk and impact
SpaceXSI says it continues to add new models and features, some in beta where indicated. You accept that all Services, including beta technologies, are provided as is and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information. You agree that use of any of its technologies is at your own risk, and that you are solely responsible for any impact resulting from use of the Service, including ensuring appropriate safeguards, testing and monitoring are in place. The disclaimer of warranties section states the same as-is and as-available basis in capital letters and extends it to Outputs and Agentic Actions, to the fullest extent permitted by law.
Supporting quotations
You accept that all of our Services, including but not limited to such beta technologies, are provided “AS IS” and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information.
You agree that use of any of our technologies is at your own risk.
You also agree that you are solely responsible for any impact resulting from use of the Service, including ensuring appropriate safeguards, testing, and monitoring are in place.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
Qualifications & exceptions
Applies to 'all of our Services', not only beta technologies.
The warranty disclaimer is limited by 'to the fullest extent permitted by law'.
Legal Rights & Agreement Rules · Restriction or exception
Use of Grok on X is not governed by these Terms but by the X Terms of Service
Use of Grok on the X platform is not governed by these Terms. To access Grok on X you must agree to the X Terms of Service. This limits the scope of these Terms to Grok outside the X platform; the X sign-in paragraph separately covers bringing X data into a SpaceXSI account.
Supporting quotations
Use of Grok on the X platform is not governed by these Terms. To access Grok on X, you must agree to the
Qualifications & exceptions
Applies to use of Grok on the X platform.
Not stated here
The X Terms of Service are not supplied.
The Terms do not explain how X sign-in data and Grok on X conversation history brought into a SpaceXSI account are treated under each set of terms.
Legal Rights & Agreement Rules · Restriction or exception
The Service, Outputs and Agentic Actions are provided as-is with no warranties, at your sole risk
To the fullest extent permitted by law, the Service, Outputs and Agentic Actions are provided on an 'as is' and 'as available' basis, and use of the Service is at your own risk. To the maximum extent permitted by law the Service, the intellectual property and any other information available on or through the Service are provided without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, ability to meet your needs and non-infringement. SpaceXSI and related parties do not guarantee that functions or features will be uninterrupted or error-free or that defects will be corrected. You accept that any use of content, materials, Outputs, Agentic Actions or User Content is at your sole risk and that you will not rely on Output as the sole source of truth or factual information, or as professional advice. A later paragraph says some countries and states do not allow certain disclaimers, so some terms may not apply to you.
Supporting quotations
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, ABILITY TO MEET YOUR NEEDS, AND/OR NON-INFRINGEMENT.
DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
Qualifications & exceptions
Limited by 'to the fullest extent permitted by law' and 'to the maximum extent permitted by applicable law'.
Applicable local law may not allow certain disclaimers, and a later paragraph says you may have additional rights.
Legal Rights & Agreement Rules · Restriction or exception
You must defend and indemnify SpaceXSI and its related parties for claims from your use, Input or violations
To the fullest extent permitted by law, you will defend, indemnify and hold harmless SpaceXSI and its parents, subsidiaries, affiliates and their respective agents, suppliers, licensors, employees, contractors, officers and directors (together the SpaceXSI Indemnitees) from claims, damages, obligations, losses, liabilities, costs, debts and expenses, including legal fees, arising from or related to your use of the Service and Output, your Input, or any violation of the Terms. The Europe Specific Terms say the Indemnity section does not apply to European Consumers.
Supporting quotations
To the fullest extent permitted by law, you will defend, indemnify, and hold SpaceXSI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the “SpaceXSI Indemnitees”) harmless from and against any and all claims
arising from or related to your use of the Service and Output, your Input, or any violation of these Terms.
Qualifications & exceptions
Applies 'to the fullest extent permitted by law'.
Not applicable to European Consumers under the Europe Specific Terms.
Not stated here
The text does not say who controls the defense or settlement of a claim.
Legal Rights & Agreement Rules · Restriction or exception
SpaceXSI and its Indemnitees are not liable for indirect, punitive, incidental, special or consequential damages
To the fullest extent permitted by law, SpaceXSI and any SpaceXSI Indemnitee (the related parties defined in the indemnity paragraph) will not be liable for indirect, punitive, incidental, special, consequential or exemplary damages. The list includes loss of profits, revenue, goodwill, business opportunity, use or data, other intangible losses, and emotional or reputational harm, arising out of or relating to using or being unable to use the Service or any Outputs. The limitation applies to any theory of liability, including warranty, contract, statute and tort (including negligence), whether or not SpaceXSI was told of the possibility, and even if a remedy fails of its essential purpose.
Supporting quotations
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, INCLUDING EMOTIONAL OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OUTPUTS GENERATED BY THE SERVICE
THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE
(collectively the “SpaceXSI Indemnitees”)
Qualifications & exceptions
Applies 'to the fullest extent permitted by law'.
Covers use of, or inability to use, the Service or Outputs.
Applies whatever the legal theory.
Not stated here
This paragraph has no carve-out for willful misconduct or gross negligence; later paragraphs add one for some of the exclusions and the cap, so how they combine is not stated.
Legal Rights & Agreement Rules · Restriction or exception
SpaceXSI assumes no liability for listed events, including content errors, interruptions, malware and third parties
To the maximum extent permitted by applicable law, SpaceXSI and any SpaceXSI Indemnitee assume no liability or responsibility for: errors, mistakes or inaccuracies of content; personal injury or property damage of any nature resulting from your access to or use of the Service; unauthorized access to or use of the servers and any personal information stored on them; interruption or cessation of transmission; bugs, viruses or similar items transmitted by a third party; errors or omissions in any content or loss from using content made available through the Service; and your data, any Input, or the defamatory, offensive or illegal conduct of any third party. The list includes personal injury and unauthorized access to stored personal information, which are significant categories.
Supporting quotations
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPACEXSI OR ANY SPACEXSI INDEMNITEE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE;
(C) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS RUNNING THE SERVICE AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE;
(G) YOUR DATA, ANY INPUT, OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD-PARTY.
Qualifications & exceptions
Applies 'to the maximum extent permitted by applicable law'.
The list is written as items (A) to (G).
Not stated here
This paragraph has no stated carve-out for willful misconduct or gross negligence; how it combines with the carve-outs in the neighboring paragraphs is not stated.
Legal Rights & Agreement Rules · Restriction or exception
SpaceXSI's liability is capped at the greater of what you paid or $100, except willful misconduct or gross negligence
To the fullest extent permitted by applicable law, SpaceXSI and any SpaceXSI Indemnitee will not be liable to you for claims, liabilities, damages, losses or costs above the greater of the amount you paid SpaceXSI under the Terms or one hundred U.S. dollars ($100.00). The exception is SpaceXSI's or the Indemnitee's willful misconduct or gross negligence. The cap applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if SpaceXSI was told of the possibility of the damage.
Supporting quotations
IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER
EXCEPT IN THE EVENT OF SPACEXSI’S OR SUCH SPACEXSI INDEMNITEE’S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.
Qualifications & exceptions
Cap is the greater of the amount you paid or $100.
Exception: willful misconduct or gross negligence.
Applies 'to the fullest extent permitted by applicable law'.
The Europe Specific Terms contain their own limitation of liability for European Consumers.
Not stated here
The text does not say how the cap interacts with the preceding paragraphs that exclude liability entirely for certain categories.
It is not stated whether the amount you paid is measured over a period, such as the last twelve months.
Legal Rights & Agreement Rules · User right or choice
Some places bar certain disclaimers or damage limits, so some terms may not apply and you may have more rights
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. This acknowledges that local law can displace the disclaimers and limits, without saying which places do or what the additional rights are. The Europe Specific Terms separately say European Consumers keep the full protections of applicable laws and statutory rights.
Supporting quotations
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights.
Qualifications & exceptions
Applies where local law does not allow the disclaimer or limitation.
Legal Rights & Agreement Rules · Restriction or exception
You and SpaceXSI waive jury trials and class, collective or representative proceedings, including against affiliates
Where permitted by applicable law, you and SpaceXSI each waive the right to a jury trial and the right to bring, join or participate as a plaintiff or class member in any purported class action, collective action, private attorney general action or other representative proceeding of any kind. The waiver applies to all users, both natural persons and entities, whether you used the Service for personal, commercial or other purposes. To the extent permitted by law, you also waive the right to participate as a plaintiff or class member in such proceedings against SpaceXSI's corporate affiliates, including any X, Cursor or SpaceX entity. The opening summary states a shorter class action waiver.
Supporting quotations
WHERE PERMITTED BY APPLICABLE LAW, BY ENTERING INTO THESE TERMS, YOU AND SPACEXSI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS MEMBER.
THE FOREGOING APPLIES TO ALL USERS (BOTH NATURAL PERSONS AND ENTITIES), REGARDLESS OF WHETHER YOU HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL, OR OTHER PURPOSES.
TO THE EXTENT PERMITTED BY LAW, YOU ALSO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION PROCEEDING AGAINST OUR CORPORATE AFFILIATES, INCLUDING BUT NOT LIMITED TO ANY X, CURSOR, OR SPACEX ENTITY.
Qualifications & exceptions
Applies 'where permitted by applicable law' (affiliate waiver: 'to the extent permitted by law').
Applies to natural persons and entities regardless of personal or commercial use.
Not stated here
The opening says business and developer use is covered by Enterprise Terms, yet this waiver says it applies regardless of commercial use; how the two fit together is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Texas law governs the Terms and disputes, unless your country's law prohibits it; Europe uses Irish law
Unless prohibited by your country's applicable law, the laws of the State of Texas, excluding its choice of law provisions, govern the Terms and any dispute between you and SpaceXSI, notwithstanding any other agreement. For users covered by the Europe Specific Terms, disputes related to the Terms, the Services or any patents are instead governed by Irish law to the extent permitted by law, and the choice of Irish law does not deprive you of protections that cannot be derogated from by agreement under the law of the country where you habitually reside.
Supporting quotations
Unless prohibited by your country’s applicable law, the laws of the State of Texas, excluding its choice of law provisions, will govern these Terms and any dispute that arises between you and us, notwithstanding any other agreement between you and us to the contrary.
will be governed by Irish law, notwithstanding any other agreement between you and us to the contrary. The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.
Qualifications & exceptions
Texas law applies 'unless prohibited by your country's applicable law'.
Europe Specific Terms: Irish law 'to the extent permitted by law', without removing mandatory consumer protections of your country of habitual residence.
Not stated here
The Europe Specific Terms define European Consumers for their own purposes; the Texas clause does not say how it applies to someone in Europe who is not a European Consumer.
Legal Rights & Agreement Rules · Restriction or exception
Disputes must be brought exclusively in federal or state courts in Wichita or Tarrant County, Texas
Notwithstanding any other agreement and unless prohibited by your country's applicable law, all disputes related to the Terms, the Service or any patents, including disputes related to User Content or use or termination of the Service, must be brought and proceed exclusively in the federal US District Court or the state courts in Wichita County or Tarrant County, Texas. You and SpaceXSI consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum. For users covered by the Europe Specific Terms, disputes must instead proceed exclusively before a competent court in Ireland, to the extent permitted by law; the Europe Specific Terms also let SpaceXSI, at its discretion, bring a claim against you in any competent court in the country where you reside.
Supporting quotations
all disputes related to these Terms, the Service, or any patents
shall be brought and must proceed exclusively in the federal U.S. District Court or the state courts located in Wichita County or Tarrant County, Texas, United States, and you and we consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum.
shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.
Without prejudice to the foregoing, you agree that, in its sole discretion, SpaceXSI may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction and venue over the claim.
Qualifications & exceptions
Applies 'unless prohibited by your country's applicable law'.
Europe Specific Terms replace this with Irish courts to the extent permitted by law and give SpaceXSI an added option to sue in your country of residence.
Not stated here
The Texas clause does not say how it applies to someone in Europe who is not a European Consumer.
Legal Rights & Agreement Rules · Procedure
Binding AAA arbitration in Tarrant County applies only if the forum selection clause is unenforceable as to your dispute
If, for any reason, the forum selection clause is deemed unenforceable as to your dispute, you and SpaceXSI agree to binding arbitration administered by the American Arbitration Association before an arbitrator who is a retired federal district or appellate court judge. The arbitration is conducted in English in Tarrant County, Texas, except as required by law. Arbitration is therefore a fallback rather than the main route for disputes.
Supporting quotations
If, for any reason, the forum selection clause in the above paragraph is deemed unenforceable as to your dispute, then you and we agree to binding arbitration of the dispute administered by the American Arbitration Association before an arbitrator who shall be a retired federal district or appellate court judge.
The arbitration shall be conducted in the English language in Tarrant County, Texas, except as required by law.
Qualifications & exceptions
Applies only if the forum selection clause is held unenforceable as to your dispute.
Location and language: Tarrant County, Texas, in English, except as required by law.
Not stated here
The text does not say who decides whether the forum clause is unenforceable, or how an arbitration begins.
Legal Rights & Agreement Rules · Restriction or exception
Arbitrators cannot grant injunctive relief, awards are final and confidential, and each side bears its own costs
In arbitration, the arbitrator may grant any provisional or permanent remedy a court could, except that the arbitrator is prohibited from granting injunctive relief. The award is final and binding and the parties waive any right to appeal to the maximum extent permitted by law. Except as required by law, the arbitration is confidential and neither a party nor the arbitrator may disclose its existence, content or results without all parties' written consent. Except as required by law, each party bears its own costs, including attorneys' fees, unless the arbitrator finds a party's claims or defenses were frivolous or brought in bad faith, in which case costs and reasonable attorneys' fees may be awarded to the prevailing party.
Supporting quotations
The arbitrator shall have the authority to grant any provisional or permanent remedy or relief that would be available from a court of competent jurisdiction, except that the arbitrator shall be prohibited from granting injunctive relief.
The arbitrator’s award shall be final and binding, and the parties waive any right to appeal the award to the maximum extent permitted by law.
Except as required by law, the arbitration shall be confidential and neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties.
Except as required by law, each party shall bear its own costs of the arbitration, including attorneys’ fees, unless the arbitrator determines that a party’s claims or defenses were frivolous or brought in bad faith, in which case the arbitrator may award costs and reasonable attorneys’ fees to the prevailing party.
Qualifications & exceptions
Confidentiality and cost rules apply 'except as required by law'.
Appeal waiver applies 'to the maximum extent permitted by law'.
Fee shifting applies only on a finding of frivolous or bad-faith claims or defenses.
Not stated here
Because the arbitrator cannot grant injunctive relief, the text does not say whether you can seek an injunction in court.
Legal Rights & Agreement Rules · Restriction or exception
Any arbitration proceeds on an individual basis only, not as a class, collective or representative action
Any arbitration is conducted on an individual basis only, and not as a class, collective or representative action. The arbitrator has no authority to consolidate claims or to preside over any class, collective or representative proceeding.
Supporting quotations
The parties agree that any arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative action. The arbitrator shall have no authority to consolidate claims or to preside over any form of class, collective, or representative proceeding.
Legal Rights & Agreement Rules · Restriction or exception
The law, forum and arbitration terms cover all claim types and past and future disputes, and extend to affiliates
The choice of law, forum selection and arbitration provisions apply whether a dispute is based in contract, tort, statute, common law or otherwise, to pending and future disputes, and to your dispute regardless of when the conduct arose. They also extend to disputes involving SpaceXSI's corporate affiliates, including any X, Cursor or SpaceX entity, who are intended third-party beneficiaries of the paragraph and who consent to jurisdiction and venue in the specified courts and to the arbitration provision. The Europe Specific Terms contain a similar scope statement limited to affiliates based in the EU, EFTA States or the UK.
Supporting quotations
the choice of law, forum selection, and arbitration provisions of this section shall apply regardless of whether a dispute or any claims contained therein are based in contract, tort, statute, common law, or otherwise
shall apply to pending and future disputes and shall apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.
shall also extend to disputes involving our corporate affiliates, including but not limited to any X, Cursor, or SpaceX entities, who are intended third-party beneficiaries of this paragraph and who also consent to jurisdiction and venue in the courts specified in this section and to the arbitration provision in this section.
Qualifications & exceptions
Applies to pending and future disputes, whatever the legal basis and whenever the conduct occurred.
Affiliates named include X, Cursor and SpaceX entities; the list is introduced by 'including but not limited to'.
Not stated here
The text does not define which entities are 'corporate affiliates'.
Legal Rights & Agreement Rules · Restriction or exception
Government entities unable to accept the law, jurisdiction or venue clauses are exempt; federal law governs
If you are a federal, state or local government entity in the United States using the Service in your official capacity and legally unable to accept the controlling law, jurisdiction or venue clauses, those clauses do not apply to you. For U.S. federal government entities, the Terms and any related action are governed by the laws of the United States and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Texas (excluding choice of law).
Supporting quotations
If you are a federal, state, or local government entity in the United States using the Service in your official capacity and legally unable to accept the controlling law, jurisdiction or venue clauses above, then those clauses do not apply to you.
For such U.S. federal government entities, these Terms and any action related thereto will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Texas (excluding choice of law).
Qualifications & exceptions
Applies to government entities acting in their official capacity who are legally unable to accept the clauses.
Federal law is stated for federal government entities.
Not stated here
The text does not say whether the arbitration and waiver provisions are disapplied for government entities; it names the controlling law, jurisdiction and venue clauses.
Legal Rights & Agreement Rules · Restriction or exception
Federal claims must be started within one year and state law claims within two years and one day
You and SpaceXSI agree to start any proceeding asserting a federal claim within one year of the date of the event or facts giving rise to a dispute arising out of or related to the Terms or the Service, or, if that limitation is unenforceable under applicable law, within the shortest limitation period the law permits. A state law claim must be started within two years and one day of the event or facts. Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue the claim and the claims are permanently barred.
Supporting quotations
You and SpaceXSI agree that you must initiate any proceeding or action asserting a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service, or if such limitation period is unenforceable under applicable law, then the shortest limitation period permitted by applicable law.
You and SpaceXSI agree that you must initiate any proceeding or action asserting a state law claim within two (2) years and one day of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service.
Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue any claim or cause of action, of any kind or character, based on such events or facts, and such claims or causes of action are permanently barred.
Qualifications & exceptions
The one-year period applies to federal claims, with a fallback to the shortest period permitted by law; the two-years-and-one-day period applies to state law claims.
Applies to both you and SpaceXSI.
The permanent bar applies 'to the extent permitted by applicable law'.
Not stated here
The text does not say which period applies to claims that are neither federal nor state law claims, such as claims under another country's law.
The state law period has no stated fallback if it is unenforceable.
Legal Rights & Agreement Rules · Restriction or exception
You may not transfer the Terms, but SpaceXSI may assign them without restriction
The Terms and any rights and licenses granted under them may not be transferred or assigned by you, but may be assigned by SpaceXSI without restriction. An attempted transfer or assignment by you in violation is null and void.
Supporting quotations
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.
Any attempted transfer or assignment by you in violation hereof will be null and void.
Not stated here
The text does not say whether SpaceXSI must tell you if it assigns the Terms, for example in a sale of the business.
Legal Rights & Agreement Rules · Company practice
Material changes update the 'Effective' date, and continued use counts as acceptance
When SpaceXSI changes the Terms in a material manner, it will update the 'Effective' date at the top of the page. Your continued use of the Service after any change constitutes your acceptance of the new Terms of Service. If you do not agree to any part of the Terms or any future Terms of Service, you should not access or use the Service. The text names an 'Effective' date, while the header shown in this saved text is a 'Last Updated' line. For European Consumers the Europe Specific Terms add that SpaceXSI will take proportionate measures to notify users in advance, such as an in-Service notice or an email for a material change, and that you may object and must discontinue use if you do not agree.
Supporting quotations
When we change these Terms in a material manner, we will update the ‘Effective’ date at the top of this page.
Your continued use of the Service after any change to these Terms constitutes your acceptance of the new Terms of Service.
If you do not agree to any part of these Terms or to any future Terms of Service, do not access or use (or continue to access or use) the Service.
Qualifications & exceptions
The date update is tied to changes 'in a material manner'; no notice by email or in-app message is promised in this paragraph.
Europe Specific Terms give European Consumers advance notification where proportionate, and an option to object.
Not stated here
No notice period is stated for the general rule.
The text does not say how 'material' is decided, or whether you are told of a change other than by the date at the top of the page.
Legal Rights & Agreement Rules · Restriction or exception
The Terms are the entire agreement, excluding employee statements, and invalid provisions are severed
The Terms, together with any amendments and any additional written agreements you may enter into with SpaceXSI in connection with the Service, are the entire agreement between you and SpaceXSI concerning the Service. Statements or comments made between you and any SpaceXSI employee or representative are expressly excluded and do not apply to you or SpaceXSI or to your access to or use of the Service. If a court of competent jurisdiction finds a provision invalid, the remaining provisions stay in full force and effect.
Supporting quotations
These Terms, together with any amendments and any additional written agreements you may enter into with us in connection with the Service, will constitute the entire agreement between you and us concerning the Service.
Any statements or comments made between you and any of our employees or representatives are expressly excluded from these Terms and will not apply to you or us, or to your access to or use of the Service.
If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect.
Qualifications & exceptions
Additional written agreements you enter into in connection with the Service are part of the agreement.
Not stated here
The Acceptable Use Policy and other policies are named elsewhere as applicable; this paragraph does not say whether they are part of the 'entire agreement'.
Legal Rights & Agreement Rules · Restriction or exception
SpaceXSI's failure to enforce a term does not waive it
No waiver of any term of the Terms is a further or continuing waiver of that term or any other term, and SpaceXSI's failure to assert any right or provision does not waive it.
Supporting quotations
No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or of any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
Legal Rights & Agreement Rules · Restriction or exception
You must follow export and sanctions laws and represent that no sanctioned person or country is involved
You will comply with all applicable import, export and re-export control and trade and economic sanctions laws and regulations in your use of the Service, including the Export Administration Regulations, OFAC sanctions and the International Traffic in Arms Regulations. You represent and warrant that neither you nor any person to whom you make the Service available or who acts on your behalf is on the Specially Designated Nationals list or another sanctioned, prohibited or restricted parties list, or is located in, a national or resident of, or part of the government of a country or territory under US sanctions or embargo or designated as a 'terrorist supporting' region.
Supporting quotations
You will comply with all applicable import and export and re-export control and trade and economic sanctions laws and regulations in your use of the Service
You represent and warrant that you are not, and that no person to whom you make the Service available or that is acting on your behalf, is (a) listed on the List of Specially Designated Nationals and Blocked Persons or on any other list of sanctioned, prohibited, or restricted parties administered by OFAC or by any other governmental entity, or (b) located in, a national or resident of, or a segment of the government of, any country or territory for which the United States maintains trade or economic sanctions or embargoes or that has been designated by the U.S. Government as a “terrorist supporting” region.
Qualifications & exceptions
The representation covers you and any person you make the Service available to or who acts on your behalf.
Not stated here
The lists and countries are not named; they are those maintained by the US and other governmental entities.
Legal Rights & Agreement Rules · Restriction or exception
For iOS apps, the Terms are between you and SpaceXSI only, Apple has no support duty, and Apple can enforce the Terms
For any app acquired from the Apple App Store (the iOS App), you and SpaceXSI acknowledge that the Terms are solely between you and SpaceXSI, not Apple, and that Apple has no responsibility for the iOS App or its content. Your use must comply with Apple's then-current Apple Media Services Terms and Conditions and the applicable Volume Content Terms. Apple has no obligation to provide maintenance and support. If the iOS App fails to conform to an applicable warranty you may notify Apple, which will refund the purchase price (if any); to the maximum extent permitted by applicable law Apple has no other warranty obligation, and other warranty claims are governed solely by the Terms and the law applicable to SpaceXSI as provider. Apple is not responsible for addressing claims such as product liability, failure to meet legal requirements, or consumer protection claims; SpaceXSI, not Apple, is responsible for intellectual property infringement claims, to the extent required by the Terms. Apple and its subsidiaries are third-party beneficiaries and, on your acceptance, have the right to enforce the Terms against you as relates to your license of the iOS App.
Supporting quotations
This paragraph applies to any app you acquire from the Apple App Store (such app, “iOS App”).
You and SpaceXSI understand and acknowledge that these Terms are solely between you and SpaceXSI, not Apple, Inc. (“Apple”), and that Apple has no responsibility for the iOS App or content thereof.
Your access to and use of the iOS App must comply with the usage rules set forth in Apple's then-current Apple Media Services Terms and Conditions and with the applicable Volume Content Terms.
In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS App to you
You and SpaceXSI acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as relates to your license of the iOS App, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as relates to your license of the iOS App against you as a third-party beneficiary thereof.
Qualifications & exceptions
Applies to any app acquired from the Apple App Store.
Apple's role as third-party beneficiary relates to your license of the iOS App.
Refund of the purchase price for warranty nonconformity is by Apple, if any price was paid.
Not stated here
Apple's Media Services Terms and Conditions and Volume Content Terms are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
For Android apps, the Terms are between you and SpaceXSI only, and Google is a third-party beneficiary
For any app acquired from the Google Play Store (the Android App), you acknowledge that the Terms are between you and SpaceXSI only, not Google LLC or its affiliates. Your use of the Android App must comply with Google's then-current Google Play Terms of Service. Google is only the provider of the Google Play Store where you obtained the app, SpaceXSI and not Google is solely responsible for the Android App, Google has no obligation or liability to you with respect to the app or the Terms, and Google is a third-party beneficiary to the Terms as they relate to the Android App.
Supporting quotations
This paragraph applies to any app you acquire from the Google Play Store (such app, “Android App”)
your access to and use of the Android App must comply with Google's then-current Google Play Terms of Service;
(d) SpaceXSI, and not Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you with respect to the Android App or these Terms; and (f) you understand and acknowledge that Google is a third-party beneficiary to these Terms as they relate to the Android App.
Qualifications & exceptions
Applies to any app acquired from the Google Play Store.
Not stated here
Google Play Terms of Service are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
In Australia, the Australia Online Safety Terms prevail over the Terms for Australian users where they are inconsistent
In Australia, your use of Grok is subject to SpaceXSI's Terms of Service and Acceptable Use Policy as well as the terms set out and referred to in the Australian Residents section. In case of inconsistency, those Australia Online Safety Terms prevail for Australian users and govern their use of Grok. This is an explicit priority rule for Australian users, in contrast to other regional sections that do not state one.
Supporting quotations
Australian Residents
In Australia, your use of Grok is subject to the terms and conditions as set out in SpaceXSI’s Terms of Service and Acceptable Use Policy, as well as the terms set out and referred to on this page.
In case of inconsistency, these Australia Online Safety Terms shall prevail with respect to Australian users, and will govern your use of Grok.
Qualifications & exceptions
Applies in Australia and to Australian users.
Priority applies only 'in case of inconsistency'.
Not stated here
The Acceptable Use Policy and any other terms 'referred to' in the Australian section are not supplied.
The text does not say how an Australian user is identified, for example by residence or location.
Legal Rights & Agreement Rules · Restriction or exception
Australian users may not upload or attempt to generate listed categories of harmful material
Users covered by the Australian terms may not upload or attempt to generate: child sexual exploitation material; material that advocates carrying out a terrorist act; material that promotes, incites or instructs in matters of crime or violence; material that promotes or incites drug-related illegal activities; or material depicting abhorrent or offensive fetish or fantasy practices, such as incest. The prohibition covers attempts to generate such material, not only successful generation.
Supporting quotations
You may not upload or attempt to generate any of the following:
Child sexual exploitation material;
Material that advocates carrying out a terrorist act;
Material that promotes, incites or instructs in matters of crime or violence;
Material that promotes or incites drug-related illegal activities;
Material depicting abhorrent or offensive fetish or fantasy practices, for example, incest.
Qualifications & exceptions
Applies to Australian users under the Australian Residents section.
Covers uploading and attempting to generate.
Not stated here
The text does not say whether the same categories are prohibited for users outside Australia; the general Acceptable Use Policy, which is not supplied, may address them.
Legal Rights & Agreement Rules · Procedure
Australian users can report violative content and complain to SpaceXSI by in-app report or email
You can report violative content to SpaceXSI directly from Grok by tapping the three dots and choosing Report Issue, or by emailing support@x.ai. You may submit a complaint about SpaceXSI's handling of reports or about its compliance with the Online Safety Act by emailing support@x.ai.
Supporting quotations
You can report violative content to SpaceXSI directly from Grok by clicking/tapping the three dots and choosing “Report Issue”.
Alternatively, you can email SpaceXSI directly at support@x.ai.
If you would like to submit a complaint about: (a) SpaceXSI’s handling of reports or (b) SpaceXSI’s compliance with the Online Safety Act, you may do so by sending an email to support@x.ai.
Qualifications & exceptions
Complaints can be about the handling of reports or compliance with the Online Safety Act.
Not stated here
No response time or process is stated.
The 'Online Safety Act' is named without further citation and its text is not supplied.
Legal Rights & Agreement Rules · User right or choice
The Australian eSafety Commissioner is the online safety regulator, and users can complain to it directly
The Terms identify the Australian eSafety Commissioner as the online safety regulator. You can learn more through the linked page, submit a complaint to the Commissioner through its reporting page, and find information about counselling and support services. The links lead to the regulator's website, which is not part of this document.
Supporting quotations
Information about the Australian eSafety Commissioner
The Australian eSafety Commissioner is the online safety regulator.
If you would like to submit a complaint to the eSafety Commissioner, you can do so
Not stated here
The linked eSafety pages are not supplied.
Legal Rights & Agreement Rules · User right or choice
California residents may report complaints to the state's Complaint Assistance Unit
For California residents, the section states that the provider of the Service is set forth in the Terms and, in accordance with Cal. Civ. Code §1789.3, gives the written address and telephone numbers of the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, where complaints may be reported. This is a notice of an external complaint route, not a separate set of rights.
Supporting quotations
California Residents
The provider of the Service is set forth herein. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs
Qualifications & exceptions
Applies to California residents.
Cites Cal. Civ. Code §1789.3 as given in the source; the cited law is not supplied here.
Not stated here
The text of the cited California statute is not supplied.
Legal Rights & Agreement Rules · Context
Europe Specific Terms define European Consumers as habitual EEA, UK or Swiss residents acting outside business
For the Europe Specific Terms, 'European Consumers' are individuals with a habitual place of residence in the EEA, the UK or Switzerland who act for purposes wholly or mainly outside that individual's trade, business, craft or profession. Several Europe Specific Terms paragraphs apply to 'European Consumers' specifically. The opening of the Terms refers more broadly to anyone who resides in Europe, and the governing law and court paragraphs in this section are worded without the consumer qualifier.
Supporting quotations
European Economic Area (EEA), United Kingdom (UK) or Switzerland Residents (“Europe Specific Terms” or “EST”)
For the purposes of these Europe Specific Terms, “European Consumers” are individuals with a habitual place of residence in the EEA, UK or Switzerland acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession.
Qualifications & exceptions
Defined for the purposes of the Europe Specific Terms.
Requires habitual residence in the EEA, UK or Switzerland and a purpose wholly or mainly outside trade, business, craft or profession.
Not stated here
Whether the governing law and venue paragraphs of the Europe Specific Terms apply only to European Consumers or to everyone who resides in Europe is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Europe Specific Terms: Irish law governs disputes, without removing mandatory protections of your home country
To the extent permitted by law, all disputes related to the Terms, the Services or any patents, including disputes about User Content, your or others' use of the Services or the complete or partial termination of them, are governed by Irish law, notwithstanding any other agreement. The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.
Supporting quotations
To the extent permitted by law, all disputes related to these Terms, the Services, or any patents
will be governed by Irish law, notwithstanding any other agreement between you and us to the contrary.
The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.
Qualifications & exceptions
Applies 'to the extent permitted by law'.
Mandatory protections of the country of habitual residence are preserved.
The paragraph is not limited in wording to European Consumers.
Not stated here
Whether this paragraph applies only to European Consumers or to everyone who resides in Europe is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Europe Specific Terms: disputes go to Irish courts, but SpaceXSI may sue you in your country of residence
To the extent permitted by law, all disputes related to the Terms, the Services or any patents must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement. The choice of law and forum provisions apply regardless of the legal basis of a claim, to pending and future disputes, and regardless of when the conduct occurred. The forum provision also extends to disputes involving SpaceXSI's corporate affiliates based in the EU, EFTA States or the UK, including any X, Cursor or SpaceX entity, who are intended third-party beneficiaries and consent to jurisdiction and venue in those courts. Without prejudice to that, SpaceXSI may, in its sole discretion, bring any claim against you in any competent court in the country where you reside that has jurisdiction and venue.
Supporting quotations
shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.
The forum selection provision of this paragraph shall also extend to disputes involving our corporate affiliates based in the European Union, EFTA States, or the United Kingdom, including any such X, Cursor, or SpaceX entities, who are intended third-party beneficiaries of this paragraph and who also consent to jurisdiction and venue in the courts specified in this paragraph.
Without prejudice to the foregoing, you agree that, in its sole discretion, SpaceXSI may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction and venue over the claim.
Qualifications & exceptions
Applies 'to the extent permitted by law'.
The option to sue in your country of residence is SpaceXSI's alone.
The paragraph is not limited in wording to European Consumers.
Not stated here
Whether this paragraph applies only to European Consumers or to everyone who resides in Europe is not stated.
The text does not say whether European Consumers keep a right to sue in their own country's courts.
Legal Rights & Agreement Rules · Restriction or exception
Europe Specific Terms: a narrower limitation of liability for European Consumers, with no limit where unlawful
For European Consumers, provided SpaceXSI has acted with professional diligence, it does not take responsibility for loss or damage it causes unless the loss is caused by its breach of the Terms or is reasonably foreseeable at the time of entering into the Terms. It does not take responsibility for loss or damage caused by events beyond its control. It does not limit its liability to you where it would be unlawful to do so, and you have the full protections of applicable laws and statutory rights. This is a separate liability rule for European Consumers; the general damages exclusions and the $100 cap appear in the Limitation of Liability section, and this text does not say how the two fit together.
Supporting quotations
For European Consumers, provided that we have acted with professional diligence, we do not take responsibility for loss or damage caused by us, unless it is caused by our breach of these Terms or is reasonably foreseeable at the time of entering into these Terms.
We do not take responsibility for loss or damage caused by events beyond our control. We do not limit our liability to you where it would be unlawful for us to do so. You have the full protections of the applicable laws and statutory rights.
Qualifications & exceptions
Applies to European Consumers.
Conditioned on SpaceXSI having acted with professional diligence.
Liability remains for its breach of the Terms or reasonably foreseeable loss.
No limitation where it would be unlawful.
Not stated here
The text does not say whether the general damages exclusions and $100 cap in the Limitation of Liability section apply to European Consumers alongside this paragraph.
Legal Rights & Agreement Rules · User right or choice
European consumer laws provide a guarantee covering the Service for European Consumers
For European Consumers, the applicable European consumer laws provide a guarantee covering the Service. Questions about the Service can be directed to support@x.ai. The text does not describe the guarantee's content, which comes from the consumer laws themselves.
Supporting quotations
For European Consumers, the applicable European consumer laws provide you with a guarantee covering the Service. Questions regarding the Service can be directed to support@x.ai.
Qualifications & exceptions
Applies to European Consumers and rests on applicable European consumer laws.
Not stated here
The content and duration of the guarantee are not stated; the laws are not named or supplied.
Legal Rights & Agreement Rules · Restriction or exception
The Release and Indemnity sections do not apply to European Consumers, and no Release section appears in this text
The Europe Specific Terms say the Release Section and Indemnity Section of the Terms do not apply to European Consumers subject to the Europe Specific Terms. The Indemnity section is the paragraph in which you agree to defend and indemnify SpaceXSI and related parties. No section titled Release appears in the saved text of these Terms, so which provision the Release Section refers to is not identified.
Supporting quotations
The Release Section and Indemnity Section of the Terms shall not be applicable to European Consumers subject to these Europe Specific Terms.
Qualifications & exceptions
Applies to European Consumers subject to the Europe Specific Terms.
Not stated here
No Release section appears in this document's text, so the reference to a 'Release Section' cannot be matched to a provision.
Europe Specific Terms: SpaceXSI may change the Terms when necessary, with proportionate notice and an option to object
For European Consumers, SpaceXSI may unilaterally change the Terms, including the Europe Specific Terms, when necessary, particularly because of changes of law or to ensure better functionality of the Service. It will take proportionate measures, if required, to notify users in advance, which for a material change may be an in-Service notification or an email. If you do not agree to the amended Terms, you may object and must discontinue use of the Service. If you do not object and continue using the Service, you are deemed to have acknowledged the amendment and agreed to be bound by it.
Supporting quotations
With respect to European Consumers, SpaceXSI may unilaterally make changes to these Terms (including the Europe Specific Terms) when it is necessary to do so, particularly as a result of changes of law or to ensure a better functionality of the Service.
SpaceXSI shall take proportionate measures, if required, to notify Users in advance of such changes to the Terms, such notification may take the form of an in-Service notification or an email for a material change.
If you do not agree to the amended Terms, you may object and must discontinue your use of the Service. If you do not object and continue to use the Service, you will be deemed to have acknowledged the amendment and agreed to be bound by it.
Qualifications & exceptions
Applies to European Consumers.
Advance notification is described as 'proportionate measures, if required'.
Continued use without objection counts as agreement.
Contacts for the EU Digital Services Act are an email address and a legal representative in Estonia
For the EU Digital Services Act, SpaceXSI's point of contact for recipients, and for Member States' authorities, the Commission and the Board, is xaidsa@x.ai. Under Article 13 of the DSA, SpaceXAI LLC has appointed EDSR, through its representative office in Estonia, as legal representative, with a Tallinn address, an email address and a telephone number given.
Supporting quotations
For the purposes of the EU Digital Services Act, SpaceXSI’s point of contact for recipients is xaidsa@x.ai. The point of contact for Member States’ authorities, the Commission and the Board is xaidsa@x.ai.
Pursuant to Article 13 of the DSA, SpaceXAI LLC has appointed EDSR, through its representative office in Estonia, as the legal representative.
Qualifications & exceptions
Applies for the purposes of the EU Digital Services Act.
Not stated here
The Digital Services Act is cited as written in the source; its text is not supplied.