These program terms take effect on July 15, 2026 and supersede earlier ones
The terms state an effective date of July 15, 2026, say that they supersede all prior Terms & Conditions, and provide that by participating or continuing to participate after that effective date you agree to them.
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Effective Date: July 15, 2026. The following supersedes all prior Terms & Conditions. By participating or continuing to participate after the effective date, you agree to the following:
Qualifications & exceptions
Participation or continued participation after the effective date is the acceptance route stated in the document.
Legal Rights & Agreement Rules · Context
These are the Hilton Honors program terms, issued by Hilton Honors Worldwide, LLC
The information that follows forms the basis of participation in the Hilton Honors Member Reward Program. These Program Terms and Conditions are intended to protect the members of Hilton Honors, and Hilton Honors Worldwide, LLC. Your participation in the program is governed by them, and it is your responsibility to read and understand all of them.
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The following information forms the basis of participation in the Hilton Honors Member Reward Program ("Hilton Honors" or "Program"). These Program Terms and Conditions ("Program Terms and Conditions") are intended to protect the members of Hilton Honors ("Members"), and Hilton Honors Worldwide, LLC ("Hilton Honors" or "We"). Your participation in this Program will be governed by these Program Terms and Conditions, and it is your responsibility to read and understand all of them.
Legal Rights & Agreement Rules · Context
Members resident in Chinese Mainland with PRC citizenship get additional terms
A note at the top of the document tells members who regularly reside in Chinese Mainland and hold citizenship of the People’s Republic of China to see the specific terms and conditions for Chinese Mainland members later in the document, which apply in addition to the program terms shown above.
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NOTE: Members who regularly reside in Chinese Mainland with citizenship of the People’s Republic of China: see Specific Terms and Conditions Applicable to Members Who Regularly Reside in Chinese Mainland with Citizenship of the People’s Republic of China below for terms and conditions specific to your membership
Legal Rights & Agreement Rules · Context
You can ask for clarification, but the terms change only in writing
If you need clarification or further information you may call one of the global phone numbers or email HiltonHonors@hilton.com. The document notes, however, that the Hilton Honors Program Terms and Conditions cannot be superseded or changed except in writing by Hilton Honors.
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If you require clarification or further information, you may call one of our
HiltonHonors@hilton.com, Opens new tab. Please note however, Hilton Honors Program Terms and Conditions cannot be superseded or changed except in writing by Hilton Honors.
Legal Rights & Agreement Rules · Context
The document’s contents list names the sections that follow
The page carries a “Choose a topic” contents list naming the sections that follow: General; Hilton Honors Membership Benefits; Earning Hilton Honors Points and Eligible Spend; Hilton Honors Benefits for all Members; Hilton Honors Elite Tier Status; Accrual of Hilton Honors Milestone Bonus Points; Car Rental Hilton Honors Bonus Points; Elite Rollover Nights; and Elite Tier Status Gifting. The list is navigation, not a rule.
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Choose a topic
General
Hilton Honors Membership Benefits
Earning Hilton Honors Points and Eligible Spend
Hilton Honors Benefits for all Members
Hilton Honors Elite Tier Status
Accrual of Hilton Honors Milestone Bonus Points
Car Rental Hilton Honors Bonus Points
Elite Rollover Nights
Elite Tier Status Gifting
Legal Rights & Agreement Rules · Company practice
Membership and benefits are offered at Hilton’s sole discretion
Hilton Honors Program membership and benefits are offered at the sole discretion of Hilton Honors, a wholly owned subsidiary of Hilton Domestic Operating Company Inc., and “Hilton Honors” is defined as Hilton Honors Worldwide, LLC, its subsidiaries, officers, directors, partners, employees and agents.
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Hilton Honors Program membership and benefits are offered at the sole discretion of Hilton Honors, a wholly owned subsidiary of Hilton Domestic Operating Company Inc. Hilton Honors is defined as Hilton Honors Worldwide, LLC, its subsidiaries, officers, directors, partners, employees, and agents.
Legal Rights & Agreement Rules · Restriction or exception
Membership is void where the law of your home country forbids it
Membership in, and application for membership in, the Hilton Honors Program is void if prohibited by law in the country of the member’s or applicant’s domicile.
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Membership in and application for membership in the Hilton Honors Program is void if prohibited by law in the country of the Member's or applicant's domicile
Legal Rights & Agreement Rules · Restriction or exception
Only adults may enroll
Only individuals of majority age in their country, territory or state of residence may enroll in Hilton Honors and become Members, where a Member is an individual who has been accepted as a Member by Hilton Honors.
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Only individuals of majority age in their country, territory, or state of residence may enroll in Hilton Honors and become Members (defined as individuals who have been accepted as Members by Hilton Honors).
Qualifications & exceptions
The age test is set by the law of the member’s own country, territory or state, not by one fixed age.
Legal Rights & Agreement Rules · Company practice
The program has no end date, but termination gives you 12 months to use your points
The Program has no predetermined termination date and may continue until Hilton Honors decides to terminate it, at any time, with or without notice. Members then have twelve (12) months from the date the termination is announced to accumulate Points and redeem a Reward, so whatever you have accumulated, your right to accumulate points and claim rewards can be ended twelve months after the announcement.
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The Program has no predetermined termination date and may continue until such time as Hilton Honors decides to terminate the Program, at any time, with or without notice. Members will have twelve (12) months from the date Program termination is announced to accumulate Points and redeem a Reward. This means that, regardless of the amount you participate in the Program, your right to accumulate Points and claim Rewards can be terminated by Hilton Honors twelve (12) months after Hilton Honors announces Program termination.
Legal Rights & Agreement Rules · Company practice
Hilton can change the program rules, even for points you already hold
Hilton Honors reserves the right to add, modify, delete or otherwise change any of the rules, procedures, conditions, benefits or Rewards pertaining to the Program at its sole discretion, with or without notice, even though changes may affect the value of Points or Rewards, certificates or confirmations already accumulated. The changes may affect, among other things, hotels within the Hilton Portfolio, Partner Accommodations, travel partner affiliations, the rules for earning and redeeming Points, the rules and procedures for using Rewards, the continued availability of Rewards, Reward types and the features of special offers.
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Hilton Honors reserves the right to add, modify, delete or otherwise change any of the rules, procedures, conditions, benefits, or Rewards pertaining to the Program at its sole discretion, with or without notice, even though changes may affect the value of Points or Rewards, certificates or confirmations already accumulated. This means that Hilton Honors may make changes that affect, but are not limited to, hotels within the Hilton Portfolio, Partner Accommodations, travel partner affiliations, rules for earning Hilton Honors Points, redeeming Hilton Honors Points, rules and procedures for the use of Rewards, continued availability of Rewards, Reward types, and the features of special offers.
Legal Rights & Agreement Rules · Restriction or exception
Companies and groups cannot join the program
Corporations, associations or groups are not permitted to enroll in Hilton Honors.
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Corporations, associations or groups are not permitted to enroll in Hilton Honors.
Legal Rights & Agreement Rules · Company practice
Benefits are offered in good faith and may be unavailable where the law forbids them
Program membership entitles members to earn Hilton Honors Points, which can be redeemed for Rewards in accordance with the Program Terms and Conditions. Member benefits and Rewards are offered in good faith, however, and may not be available if prohibited by law or regulation in the member’s country of residence or the location of the Participating Property.
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Program membership entitles Members the right to earn Hilton Honors Points, which can be redeemed for Rewards in accordance with the Program Terms and Conditions. Member benefits and Rewards are offered in good faith, however, may not be available if prohibited by law or regulation in Member's country of residence or location of Participating Property.
Account & Service Control · Restriction or exception
You may not hold or earn points on more than one account
Members must not maintain membership in, or earn points on, multiple accounts. Duplicate membership accounts may be cancelled or merged into a single account with one number, one Elite Tier Status and one Points balance, in Hilton Honors’ sole discretion.
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Members must not maintain Membership in or earn Points on multiple accounts. Duplicate Membership accounts may be cancelled or merged into a single account with one number, one Elite Tier Status, and one Points balance, in Hilton Honors sole discretion.
Legal Rights & Agreement Rules · Company practice
Hilton decides how the terms are interpreted
All interpretations of the Program Terms and Conditions are at the sole discretion of Hilton Honors.
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All interpretations of the Program Terms and Conditions shall be at the sole discretion of Hilton Honors.
Legal Rights & Agreement Rules · Context
The document defines its own key terms
The terms define the terms they then use: a “calendar year” means January 1st to December 31st; a “Hotel within the Hilton Portfolio” is any hotel that participates in the Hilton Honors program; “Partner Accommodations” are third-party accommodations that Hilton does not own, operate, license, franchise or control but that participate in the program, and are in addition subject to the Hilton Partner Accommodations Terms and Conditions; hotels within the Hilton Portfolio and Partner Accommodations are together the “Participating Hotels”; and a “night” is a night that is part of a qualifying Stay.
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A "calendar year" means January 1st through December 31st of each year.
The term "Hotel within the Hilton Portfolio" as used in these Program Terms and Conditions is defined as any hotel that participates in the Hilton Honors program.
The term “Partner Accommodations" means third party accommodations that Hilton does not own, operate, license franchise, or control that participate in the Hilton Honors Program. In addition to these Program Terms and Conditions, Partner Accommodations are subject to the
Hotels within the Hilton Portfolio and Partner Accommodations are collectively referred to as “Participating Hotels”.
A "night" is a night that is part of a qualifying Stay, as that term is defined herein.
Not stated here
The Hilton Partner Accommodations Terms and Conditions, which the document says also apply to Partner Accommodations, are a separate document that this source does not supply.
Charges & Financial Obligations · Context
What counts as Eligible Spend, and the guest-of-record rule
“Eligible Spend” at Participating Hotels means the room rate, eligible food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges charged to the member’s room during a qualifying Stay. For avoidance of doubt, a member must be the guest of record on a qualifying Stay at a Participating Hotel to earn Eligible Spend.
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The term "Eligible Spend" at Participating Hotels shall mean: room rate, eligible food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges that are charged to the Member's room during a qualifying Stay. For avoidance of doubt, Members must be the guest of record on a qualifying Stay at a Participating Hotel to earn Eligible Spend.
Legal Rights & Agreement Rules · Restriction or exception
A long list of stays does not earn points
A “Stay” is the total number of consecutive nights spent at the same hotel, whether a guest checks out and checks back in again. The following are excluded from a Stay and so do not earn: wholesale or tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; unauthorised members staying on Go Hilton Team Member or Family & Friends Travel Rates; stays secured using Hilton Grand Vacations Club and Hilton Club timeshare programmes; Hilton Grand Vacations marketing packages with a sales presentation requirement; stays booked on HiltonGetaways.com; complimentary or barter rooms; NET Group Tour and Group Tour Series rates; NET contracted Entertainment or Encore rates; third-party website bookings, whatever rate is paid; and “opaque” channel bookings where the brand may or may not be known at the time of purchase.
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A "Stay" is defined as the total number of consecutive nights spent at the same hotel, whether a guest checks out and checks back in again. Specifically excluded from the definition of "Stay" are the following types of ineligible Stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; unauthorized Members staying on Go Hilton Team Member or Family & Friends Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs,; Hilton Grand Vacations marketing packages with a sales presentation requirement; stays booked on HiltonGetaways.com; complimentary or barter rooms; NET Group Tour; Group Tour Series Rates; NET contracted Entertainment or Encore rates; third party websites bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase.
Retention & Deletion · Restriction or exception
Stay active or your points are forfeited
Members who do not have eligible activity in any twenty-four (24) consecutive month period are subject to forfeiture of all accumulated Points and may be removed from the Program. To keep your points and stay in the Program you must, within a twenty-four month period: stay at a Participating Hotel under these terms; earn Hilton Honors Points through Hilton or any third-party source of Point accumulation, including a Hilton co-branded credit card, under that card’s terms; or purchase Hilton Honors Points.
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Members who do not have eligible activity as defined in (a.) – (d.) below in any twenty-four (24) consecutive month period are subject to forfeiture of all accumulated Points and may be removed from the Program. To keep accumulated Hilton Honors Points and remain in the Program, Members must take one of the following actions within a twenty-four (24) consecutive month period:
a. stay at a Participating Hotel pursuant to the terms herein;
b. earn Hilton Honors Points through Hilton or any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
c. purchase Hilton Honors Points; or,
Retention & Deletion · Restriction or exception
Donating points is the fourth way to stay active; inactivity forfeits your points
The fourth way to keep your points and stay in the Program is to donate Hilton Honors Points through the Hilton Honors Giving Back Program. Failure to take any of the four actions within a twenty-four (24) consecutive month period is deemed to be inactive and forfeits all accumulated Points, and Program membership may be discontinued at Hilton Honors’ sole discretion. Members may be permitted to remain in the Program after any period of inactivity and be removed after five (5) years at Hilton Honors’ discretion. After a forfeiture, the member may not retrieve the forfeited Points but may begin to earn Points again.
Failure to take action in (a), (b), (c) or (d) described above within a twenty-four (24) consecutive month period will be deemed to be inactive and forfeit all accumulated Points and Membership in the Program may be discontinued at Hilton Honors sole discretion. Members may be permitted to remain in the Program following any period of inactivity and removed after five (5) years at Hilton Honors discretion. Following such forfeiture of accumulated Points, the Member may not retrieve any forfeited Points, but Member may begin to earn Points again thereafter.
Legal Rights & Agreement Rules · Context
A reward you already redeemed survives a points forfeiture
Any Reward redeemed by the member before the points are forfeited — such as a hotel reservation booked or a car rental voucher obtained — is still valid. This applies to any year of enrollment, including without limitation the first year of enrollment in the Hilton Honors Program.
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Any Reward redeemed by the Member before Points are forfeited (such as a hotel reservation booked or a car rental voucher obtained) is still valid. This applies to any year of enrollment, including without limitatio
Legal Rights & Agreement Rules · Restriction or exception
Unpaid Hilton Grand Vacations debt can cost you points and status
Members who fail to pay loan payments properly due and owed to Hilton Grand Vacations — including but not limited to principal payments, interest payments, late fees and service fees — are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations. In addition, members who fail to pay amounts due to Hilton Grand Vacations are subject to forfeiture of any Elite Tier Status earned through Hilton Grand Vacations.
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Members who fail to pay loan payments properly due and owed to Hilton Grand Vacations®, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations®. In addition, Members who fail to pay amounts due to Hilton Grand Vacations® are subject to forfeiture of any Elite Tier Status earned through Hilton Grand Vacations®.
Account & Service Control · Company commitment
You must keep your contact details current
Members must ensure their contact information is accurate and up to date, and are responsible for notifying Hilton Honors of any changes to it.
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Members must ensure their contact information is accurate and up to date. Members are responsible for notifying Hilton Honors of any changes to their contact information.
Legal Rights & Agreement Rules · Restriction or exception
Accrued points and certificates are not your property and are not transferable
Accrued Points, Reward certificates and confirmations do not constitute property of the members. Except as specifically provided in the terms, neither accrued Points nor Reward certificates and confirmations are transferable for any reason or by operation of law. Points and certificates accrued by Mutual Fund Members may be used by either spouse listed on the account.
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Accrued Points, Reward certificates, and confirmations do not constitute property of the Members. Except as specifically provided herein, neither accrued Points nor Reward certificates/confirmations are transferable for any reason or by operation of law. Points and certificates accrued by Mutual Fund Members may be used by either spouse listed on the account.
Qualifications & exceptions
Points and certificates accrued on a Mutual Fund account may be used by either spouse listed on that account.
Legal Rights & Agreement Rules · Restriction or exception
If a benefit is wrongly denied, the remedy is points of equivalent value
If Hilton Honors, or any Hilton Honors Marketing Partner, improperly denies a member an accrual of Points or benefit, the liability of Hilton Honors or that Marketing Partner is limited to the equivalent value of that accrual of Points or benefit, as determined solely by Hilton Honors. The document also notes that specific benefits and services are established for all members, but that the benefits and services offered by Participating Hotels may vary.
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Specific Program benefits and services have been established for all Members; however, benefits and services offered by Participating Hotels may vary. If Hilton Honors, or any Hilton Honors Marketing Partner improperly denies a Member an accrual of Points or benefit, the liability of Hilton Honors, or the Marketing Partner will be limited to the equivalent value of that accrual of Points or benefit as determined solely by Hilton Honors.
Charges & Financial Obligations · Company practice
The member discount is a variable percentage, subject to availability
Hilton Honors Discount and special Program rates are subject to availability at Participating Hotels. The discount ranges from 2% off the eligible rate, depending on the booking window, region or country, day of the week and other circumstances determined by Hilton Honors, and it does not apply to all available rates. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel.
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Hilton Honors Discount and special Program rates are subject to availability at Participating Hotels. Discounts are as follows:
Hilton Honors members will receive a discount – from 2% off the eligible rate – depending upon booking window, region or country, day of the week and other circumstances determined by Hilton Honors. The Hilton Honors discount does not apply to all available rates. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel.
Legal Rights & Agreement Rules · Context
The hotel’s booking terms apply to member rates
The stated terms and conditions relating to bookings apply to member bookings, such as cancellation, early departure, advance purchase and other payment terms.
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Stated terms and conditions relating to bookings will apply, such as cancellation, early departure, advance purchase and other payment terms.
Charges & Financial Obligations · Context
Quoted member rates exclude taxes, gratuities and resort fees
Unless otherwise stated, quoted rates are per room per night, based on single or double occupancy, and do not include taxes, gratuities, incidental charges and resort fees, if applicable.
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Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). If you are making a reservation by phone, please call +1-800-HILTONS (445-8667) or
Charges & Financial Obligations · Restriction or exception
The member discount applies to up to four rooms per stay
If you make a reservation by phone you are asked to request the “Hilton Honors Discount”, and the discount is only available for up to four (4) rooms per member per Stay.
Charges & Financial Obligations · Restriction or exception
The member discount cannot be combined with other offers or used for cash
The Hilton Honors Discount rate may not be combined with other promotions, offers or discounts, is not valid for existing reservations or groups, is non-transferable and not redeemable for cash, and cannot be used during future Stays.
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The Hilton Honors Discount rate may not be combined with other promotions, offers or discounts and is not valid for existing reservations or groups. Rate is non-transferable or redeemable for cash, and cannot be used during future Stays.
Charges & Financial Obligations · Company practice
Base points per dollar differ by brand and country
At most brands, members earn ten (10) Base Points per U.S. dollar of Eligible Spend. Members earn five (5) Base Points per U.S. dollar at Homewood Suites by Hilton, Home2 Suites by Hilton, Spark by Hilton, Tru by Hilton, Apartment Collection by Hilton and YOTEL; three (3) Base Points per U.S. dollar plus 3,000 Bonus Points for every ten (10) nights completed within the same Stay at LivSmart Studios by Hilton; and ten (10) Base Points per U.S. dollar at Home2 Suites by Hilton hotels in China.
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At most brands, Members earn ten (10) Base Points per U.S. dollar on Eligible Spend; Members earn five (5) Base Points per U.S. dollar on Eligible Spend at Homewood Suites by Hilton®, Home2 Suites by Hilton®, Spark by Hilton ™, Tru by Hilton™, Apartment Collection by Hilton™, and YOTEL; Members earn three (3) Base Points per U.S. dollar on Eligible Spend plus 3,000 Bonus Points for every ten (10) nights completed within the same Stay at LivSmart Studios by Hilton™. Members earn ten (10) Base Points per U.S. dollar on Eligible Spend at Home2 Suites by Hilton® hotels in China.
Legal Rights & Agreement Rules · Company practice
Points are earned only at hotels in the program, and that list can change
Hilton Honors Points can be earned for Stays only at Participating Hotels. Participating Hotels are subject to change at any time, without notice, in Hilton Honors’ sole discretion, and the individual hotel listing on Hilton.com or HiltonHonors.com is where you check which hotels they are. If a hotel ceases to be a Participating Hotel, all Stays subsequent to that date will not be eligible to earn points, regardless of when the reservation was made.
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Hilton Honors Points can be earned for Stays only at Participating Hotels. Participating Hotels are subject to change at any time, without notice, in Hilton Honors sole discretion. Consult individual hotel listing on
HiltonHonors.com, Opens new tab to determine Participating Hotels. If a hotel ceases to be a Participating Hotel, all Stays subsequent to such date will not be eligible to earn Hilton Honors Points regardless of when the reservation was made.
Legal Rights & Agreement Rules · Restriction or exception
To earn points you must be the registered, paying and staying guest
To earn Hilton Honors Points or credit toward Elite Tier Status for hotel stays, a member must be a registered, paying and staying guest at a Participating Hotel and must meet all the conditions described in the terms. Members may also earn points for eligible charges on Hilton Honors credit cards under those cards’ Cardmember Agreement, and points may be earned for other activities as Hilton Honors designates from time to time.
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To earn Hilton Honors Points or credit toward Elite Tier Status for hotel stays, a Member must be a registered, paying and staying guest at a Participating Hotel and meet all of the conditions described herein. Members may also earn Hilton Honors Points for eligible charges to Hilton Honors credit cards, a list of such credit cards is available
here, Opens new tab, subject to terms outlined in their Cardmember Agreement. See the Credit Card Terms and Conditions for additional details. Points may also be earned for other activities as designated by Hilton Honors from time to time.
Legal Rights & Agreement Rules · Restriction or exception
Ineligible stays and no-shows earn nothing
Eligible Spend, Hilton Honors Points, and Stay or night credit toward Elite Tier Status may not be earned for or during ineligible stays, including without limitation the folio charges incurred during them. No Points, Eligible Spend, Stay or night credit is awarded for a “no show” where a member has made a reservation guaranteed with a credit card but does not check in, irrespective of whether the credit card is charged for any part of the reserved stay under the hotel’s “no show” policy.
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Eligible Spend , Hilton Honors Points (or Stay or night credit) may not be earned (including as a MyWay benefit) for or during ineligible stays, including without limitation, folio charges incurred during ineligible stays.
No Points or Eligible Spend, Stay, or night credit toward Elite Tier Status will be awarded for "no show" situations where a Member has made a reservation guaranteed with a credit card but does not check in to the hotel--irrespective of whether or not the Member's credit card is charged for any portion of the reserved Stay per the hotel's "no show" policy.
Charges & Financial Obligations · Context
You can earn points on up to four rooms, but status credit is for one room
A member may earn Base Points for up to four (4) rooms per Stay — the “Earning Rooms” — if all Eligible Spend for those rooms is paid on one folio, and Eligible Spend is earned for all eligible charges incurred on them. Bonuses on Base Points, including the Elite Tier Status bonuses of 20%, 80%, 100% or 120% and double or triple Base Point promotions, apply to the total Base Point credit for the Earning Rooms, while any other bonus, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses, is awarded on one (1) room only. For obtaining Elite Tier Status, a member receives Stay and night credit for one (1) room only.
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A Member may earn Base Points for up to four (4) rooms per Stay ("Earning Rooms") if all Eligible Spend for Earning Rooms are paid on one folio. Eligible Spend will be earned for all eligible charges incurred on Earning Rooms.
Bonus Points earned on Base Points, including Elite Tier Status bonuses (i.e., 20%, 80%,100%, or 120 %), Bonus Points earned through double or triple Base Point promotions, will apply to the total Base Point credit earned for Earning Rooms. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses (e.g. promotional miles), Bonus Points will be awarded on one (1) room only. For purposes of obtaining Elite Tier Status, a Member will receive Stay and night credit for one (1) room only.
"Double Points" means the Member will receive a bonus equal to the number of Base Points earned during a Stay and "Triple Points" means the Member will receive a bonus double the number of Base Points earned during a Stay. For example, a Member that earns 1,000 Base Points for a Stay will be awarded 1,000 Bonus Points for a Double Points promotion.
Qualifications & exceptions
Double Points is a bonus equal to the Base Points earned in the Stay; Triple Points is a bonus double the Base Points earned.
Charges & Financial Obligations · Company practice
Base points are earned per dollar of eligible spend on your folio
Members earn Hilton Honors Base Points for every U.S. dollar, or other currency equivalent, of Eligible Spend charged to an individual member’s hotel folio for Stays at Participating Hotels.
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Members will earn Hilton Honors Base Points for every U.S. dollar (or other currency equivalent) of Eligible Spend charged to an individual Member's hotel folio for Stays at Participating Hotels.
Charges & Financial Obligations · Restriction or exception
Charges not billed to your room do not earn points
Dining room or other charges not billed to a member’s room during a Stay are not eligible for Eligible Spend credit, and Participating Hotels may omit incidental charges made by non-affiliated hotel entities, such as food and beverage outlets, gift shops, drugstores, clothes, galleries or specialty stores, and recreational or entertainment concessions. Eligible Spend also excludes charges for banquets and other catering functions, and for YOTEL properties members earn Base Points on the room rate only and no other non-room qualifying Eligible Spend.
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Dining room or other charges not billed to a Member's room during a Stay are not eligible for Eligible Spend credit. Participating Hotels may omit for purposes of Eligible Spend and Point accrual, incidental charges by non-affiliated hotel entities which are not owned or operated by the Participating Hotel including, but not limited to, food and beverage outlets, gift shops, drugstores, clothes, galleries or specialty stores, recreational or entertainment concessions. Eligible Spend and Points accrual excludes charges in connection with banquets or other catering functions, including
Hilton Honors Group & Event Bonus, Opens new tab. Eligible Spend also excludes any folio charges incurred during an ineligible stay. For YOTEL properties, Hilton Honors Members earn Base Points on room rate only. Hilton Honors Members will not earn Hilton Honors Points on any other non-room rate qualifying Eligible Spend at YOTEL properties.
Qualifications & exceptions
Participating Hotels may choose whether to omit incidental charges by non-affiliated hotel entities.
Charges & Financial Obligations · Restriction or exception
Taxes do not earn points
Any applicable federal, state or local taxes, including without limitation city occupancy tax, are not considered Eligible Spend and are omitted for point accrual.
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Any applicable federal, state or local taxes, including, without limitation, city occupancy tax, are not considered Eligible Spend and will be omitted for purposes of Point accrual for Stays.
Charges & Financial Obligations · Company practice
There is no cap on points per stay, but Hilton may adjust what it awards
There is no limit to the Eligible Spend or the number of Base Points a member may earn during a Stay; however, Hilton Honors may review and adjust the amount of Eligible Spend or Base Points earned on any Stay in order to ensure accuracy and compliance with the Program Terms and Conditions.
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There is no limit to the Eligible Spend or number of Base Points that Members may earn during a Stay; however, Hilton Honors may review and adjust the amount of Eligible Spend or Base Points earned on any Stay in order to ensure accuracy and compliance with these Program Terms and Conditions.
Charges & Financial Obligations · Company practice
Foreign-currency stays are converted weekly at Hilton’s rate
Eligible Spend and Base Points awarded for Stays at Participating Hotels outside the United States are based on the local currency converted into U.S. dollars. The conversion is done weekly, using a published rate of exchange in effect at the time of conversion, determined at Hilton Honors’ sole discretion on standard currency conversion methods, and it may differ from the rates credit card companies use.
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Eligible Spend and Base Points awarded for Stays at Participating Hotels outside the U.S. will be based on local currency converted to U.S. dollars. Local currency will be converted into U.S. dollars weekly, using a published rate of exchange in effect at time of conversion. This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies.
Charges & Financial Obligations · Restriction or exception
Company-billed folios only earn points in narrow cases
A member whose individual hotel folio charges are billed directly to a company, and who is responsible for authorizing settlement at check-out, is eligible for Eligible Spend and Points. Group master-billing arrangements — where charges for multiple rooms are placed on one hotel folio and billed to a company or common address, or settled at check-out by one individual — are not eligible. Incidental charges paid for directly by the member at check-out are eligible, while incidental charges billed to a master folio are not.
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A Member whose individual hotel folio charges are billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for Eligible Spend and Points as described herein. However, group master-billing arrangements where charges for multiple rooms are placed on one hotel folio and billed to a company or common address or settled at check-out by one individual are not eligible for Eligible Spend and Points. Incidental charges (those charged to a Member's room) paid for directly by the Member at check-out are eligible for Eligible Spend and Point credit. Incidental charges billed to a master folio are not eligible for Eligible Spend or Point credit.
Account & Service Control · Procedure
Monthly activity statements are available by email or online
Monthly Hilton Honors Program activity statements are available by email, or members may access their account information online.
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Monthly Hilton Honors Program activity statements are available via email or Members may access
Charges & Financial Obligations · Restriction or exception
Award stays booked on partner discount rates earn no points
Members will not earn Hilton Honors Points for Stays redeemed with a Marketing Partner’s discount rate or free certificates, such as a frequent flyer award or travel award, unless the certificate states otherwise, and will not earn points for incidental charges during such Stays unless the certificate states otherwise.
Supporting quotations
Members will not earn Hilton Honors Points for Stays redeemed with a Marketing Partner's discount rate or free certificates (e.g. frequent flyer award or travel award), unless otherwise stated on the certificate. Members will not earn Points for incidental charges during Stays redeemed with a Marketing Partner's discount rate or free certificate unless otherwise stated on the certificate.
Charges & Financial Obligations · Company practice
Reward stays can still earn points, and count towards status
Members may earn points for incidental charges at a Participating Hotel during an all-points Reward Stay, provided those charges are deemed Eligible Spend, and may earn points on the money portion of a Points & Money Rewards stay at all Participating Hotels. Reward Stays count towards the number of overall Stays and nights for Elite Tier Status qualification, Elite Tier Status gifting and milestone bonuses.
Supporting quotations
Members may earn Hilton Honors Points for incidental charges at a Participating Hotel during an all Points Reward Stay, provided that such charges are deemed Eligible Spend. Members may earn Points on the money portion of a Points & Money Rewards™ Stay at all Participating Hotels. Reward Stays will count towards the number of overall Stays and nights for purposes of counting Stays and nights for Elite Tier Status qualification (as explained below), Elite Tier Status gifting (as explained below) and milestone bonuses (as explained below).
Charges & Financial Obligations · Restriction or exception
Points from a stay land only after it is completed and paid
Any Hilton Honors Points offered in connection with specific Stays are considered earned when the Stay has been completed, fully paid and added to the member’s account. The points are not available for Reward redemption before the Stay has been completed and paid and the points have been added to the account.
Supporting quotations
Any Hilton Honors Points offered in conjunction with specific Stays will be considered earned when the Stay has been completed, fully paid and added to the Member's account. Points will not be available for Reward redemption before the Stay has been completed and paid and the Points have been added to the Member's account.
Legal Rights & Agreement Rules · Procedure
To claim missing points you must ask within six months, with the folio
A member who did not receive the correct amount of Eligible Spend or Hilton Honors Points for a Stay must submit a request for them together with a legible copy of the member’s hotel folio, called the Documentation. Failure to supply adequate and unaltered documentation may result in denial of the Eligible Spend or Points, and travel documentation should be kept until the points have appeared on the member’s statement. Requests must be received by Hilton Reservations and Customer Care within six (6) months from the date of activity. For new members, credit is accepted for any Stay occurring within thirty (30) days prior to enrollment in the Program. Written requests must also include the member’s name, Hilton Honors account number, address and other details the document sets out.
Supporting quotations
A Member that did not receive the correct amount of Eligible Spend or Hilton Honors Points for a Stay must
submit a request, Opens new tab for such Eligible Spend or Hilton Honors Points, together with a legible copy of the Member's hotel folio (collectively referred to as “Documentation”). Failure to supply adequate and unaltered documentation may result in denial of such Eligible Spend or Hilton Honors Points. For the Member's protection, all hotel travel documentation should be retained by the Member until Eligible Spend and Hilton Honors Points have appeared on their Hilton Honors statement. Requests must be received at Hilton Reservations and Customer Care within six (6) months from the date of activity. For new Members, credit will be accepted for any Stay occurring within thirty (30) days prior to enrollment in the Program. Written requests must also include the Member's name, Hilton Honors account number, address and daytime telephone number.
Account & Service Control · Context
Hotel and corporate employees may join, under employee-policy exceptions
Current employees of Hilton Domestic Operating Company Inc., its parent, affiliates and subsidiaries, and the employees or owners of Participating Hotels (together the “Employees”) are eligible to participate in the Hilton Honors Program as set out in the terms, but are subject to certain exceptions to the Program Terms and Conditions in accordance with the employee policy provided on the Team Members’ Hilton Honors web site.
Supporting quotations
Current employees of Hilton Domestic Operating Company Inc., its parent, affiliates and subsidiaries and the employees or owners of Participating Hotels (collectively, "Employees") are eligible to participate in the Hilton Honors Program as set forth herein but are subject to certain exceptions of these Hilton Honors Program Terms and Conditions in accordance with the employee policy provided on the Team Members’ Hilton Honors web site.
Not stated here
The employee policy that sets those exceptions is a separate document on the Team Members’ Hilton Honors web site and is not supplied here.
Account & Service Control · Restriction or exception
On-property benefits are lost when you book through the wrong channel
On-property benefits are not awarded in the following circumstances: the reservation was booked through a non-Hilton-direct booking channel or a non-designated GDS, a third-party website or any other channel; the rate came from an “opaque” website where the hotel brand and the specific hotel are not known until the booking is made, or from a third-party hotel or travel package not booked through an eligible channel; or the stay booked is an ineligible stay, unless the hotel contract has specific benefits included.
Supporting quotations
On-property benefits are not awarded in the following circumstances: Reservations booked through a non-Hilton-direct booking channel or a non-designated GDS, third party website or any other channel; Rates available on "opaque" websites where the hotel brand and specific hotel are not known until the booking is made, or Third party hotel packages or travel packages not booked through one of the eligible channels; Booking ineligible stays, (as defined in the Accrual of Points section) unless hotel contract has specific benefits included.
Account & Service Control · Company practice
Elite status is earned each calendar year and kept into the next
Members qualify for Elite Tier Status based on Stays, nights or Eligible Spend in any calendar year and must requalify for Elite Status each calendar year. Elite Tier Status collectively means Silver Elite Tier Status, Gold Elite Tier Status, Diamond Elite Tier Status and Diamond Reserve Elite Tier Status. Members earn a higher tier when their Stays, nights or Eligible Spend within a calendar year qualify them for the next tier, and once a tier is achieved the member may keep it for the remainder of the calendar year in which it was earned and the subsequent calendar year.
Supporting quotations
Members qualify for Elite Tier Status based on Stays, nights, or Eligible Spend in any calendar year. Members must re-qualify for Elite Status each calendar year. Elite Tier Status collectively means, Silver Elite Status, Gold Elite Status, Diamond Elite Status, and Diamond Reserve Elite Status.
Members earn higher Elite Tier Status when their Stays, nights or Eligible Spend within a calendar year qualify the Member for the next Elite Tier Status, as set forth below.
Once Members have achieved a certain Elite Tier Status, the Member may keep such Elite Tier Status for the remainder of calendar year in which the Elite Tier Status was earned and the subsequent calendar year.
Account & Service Control · Company practice
Silver Elite needs 4 stays, 10 nights or $2,500 of eligible spend in a year
Hilton Honors Silver Elite Tier Status is awarded to members with 4 Stays, 10 nights, or $2,500 U.S. dollars of Eligible Spend earned in a calendar year. Eligible Spend counts towards Silver qualification, and Hilton Honors Points earned do not.
Supporting quotations
Hilton Honors Silver Elite Tier Status will be awarded to Members with 4 Stays, 10 nights, or $2,500 U.S . dollars in Eligible Spend earned in a calendar year. Eligible Spend will count toward Silver Elite Tier Status qualification. Hilton Honors Points earned do not count toward Elite Tier Status qualification.
Qualifications & exceptions
Hilton Honors Points earned do not count towards Elite Tier Status qualification.
Charges & Financial Obligations · Company commitment
Silver Elite members get a 20% bonus on base points
Silver Elite Tier Status members receive a 20% bonus on Base Points earned during a qualifying Stay, while registered as a Silver Elite member.
Supporting quotations
A 20% bonus on Base Points earned during a qualifying Stay.
Account & Service Control · Company commitment
Silver Elite includes standard WiFi and two bottles of water at listed brands
Silver Elite Tier Status members receive complimentary in-room and lobby standard WiFi internet access during Stays at the listed Hilton brands, and two (2) complimentary bottles of water per Stay at the listed brands, including Hilton Grand Vacations. Bottled water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Supporting quotations
Complimentary in-room and lobby standard WiFi internet access during Stays at Waldorf Astoria® Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton®, Embassy Suites™, Tempo by Hilton™, Hilton Garden Inn®, Hampton by Hilton™, Tru by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, Spark by Hilton ™, LivSmart Studios by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®. WiFi internet access may not be complimentary in meeting spaces or at properties with a resort fee.
Two (2) complimentary bottles of water per Stay at Waldorf Astoria Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts™, NoMad™, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Embassy Suites™, Hilton Garden Inn, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Hilton Grand Vacations™. Bottled Water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Account & Service Control · Company commitment
Every fifth night of an all-points stay is free, up to four free nights
For every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free. Members can use the 5th Night Free benefit on an unlimited number of Stays annually, but no more than four (4) free nights are awarded per Stay. It applies only to five consecutive nights within the same all-Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at the time of booking.
Supporting quotations
5th Night Free on Standard Room Reward Stays: For every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free. Members can utilize the 5th Night Free on Reward Stays benefit on an unlimited number of Stays annually. No more than four (4) free nights will be awarded per Stay. Applies only to five (5) consecutive nights within the same all Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at time of booking. If a 5th free night is declined, reservation is cancelled, or check-out occurs before 5th night, the free night is forfeited. 5th Night Free benefit has no cash or Point value. After the 5th Night Free benefit is applied, eligible Members will not be charged any Points for the 5th night, 10th night, 15th night, and 20th night of the Stay, as applicable. All other nights of the Stay will be charged at the applicable full Standard Room Reward price. A Standard Room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. Applies to Standard Room Reward Stays only, not on paid Stays or Points & Money Rewards™. Does not apply when Stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners.
Qualifications & exceptions
Applies to Standard Room Reward Stays, and the benefit may be used on an unlimited number of Stays each year.
Account & Service Control · Company practice
Gold Elite needs 15 stays, 25 nights or $6,000 of eligible spend in a year
Hilton Honors Gold Elite Tier Status is awarded to members with (i) 15 Stays, (ii) 25 nights or (iii) $6,000 U.S. dollars of Eligible Spend during any calendar year, and Eligible Spend counts towards Gold qualification.
Supporting quotations
Hilton Honors Gold Elite Tier Status will be awarded to Members with (i) 15 Stays, (ii) 25 nights or (iii) $6,000 U.S. dollars Eligible Spend during any calendar year. Eligible Spend will count toward Gold Elite Tier Status qualification.
Charges & Financial Obligations · Company commitment
Gold Elite members get an 80% bonus on base points
Gold Elite members receive an 80% bonus on Base Points earned during a qualifying Stay, while registered as a Gold Elite member.
Supporting quotations
An 80% bonus on Base Points earned during a qualifying Stay.
Account & Service Control · Company commitment
Gold Elite includes standard WiFi at the listed brands
Gold Elite Tier Status members receive complimentary in-room and lobby standard WiFi internet access during Stays at the listed Hilton brands.
Supporting quotations
Complimentary in-room and lobby standard WiFi internet access during Stays at Waldorf Astoria® Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton®, Embassy Suites™, Tempo by Hilton™, Hilton Garden Inn®, Hampton by Hilton™, Tru by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton, YOTEL, Spark by Hilton ™, LivSmart Studios by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®. WiFi internet access may not be complimentary in meeting spaces or at properties with a resort fee.
Account & Service Control · Company commitment
Gold Elite includes two bottles of water per stay at listed brands
Gold Elite members receive two (2) complimentary bottles of water per Stay at the listed brands, including Hilton Grand Vacations. Bottled water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Supporting quotations
Two (2) complimentary bottles of water per Stay at Waldorf Astoria Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts™, NoMad™, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Embassy Suites by Hilton™, Hilton Garden Inn, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Hilton Grand Vacations™. Bottled Water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Account & Service Control · Company commitment
Gold members get the same 5th Night Free benefit as Silver
Gold Elite members receive the 5th Night Free benefit on Standard Room Reward Stays on the same terms as the Silver benefit described earlier: for every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free, on an unlimited number of Stays annually, with no more than four (4) free nights per Stay, applying only to five consecutive nights within the same all-Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at the time of booking.
Supporting quotations
5th Night Free on Standard Room Reward Stays: For every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free. Members can utilize the 5th Night Free on Reward Stays benefit on an unlimited number of Stays annually. No more than four (4) free nights will be awarded per Stay. Applies only to five (5) consecutive nights within the same all Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at time of booking. If a 5th free night is declined, reservation is cancelled, or check-out occurs before 5th night, the free night is forfeited. 5th Night Free benefit has no cash or Point value. After the 5th Night Free benefit is applied, eligible Members will not be charged any Points for the 5th night, 10th night, 15th night, and 20th night of the Stay, as applicable. All other nights of the Stay will be charged at the applicable full Standard Room Reward price. A Standard Room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. Applies to Standard Room Reward Stays only, not on paid Stays or Points & Money Rewards™. Does not apply when Stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners.
Account & Service Control · User right or choice
Gold members pick one MyWay on-property benefit
Gold Elite members choose one MyWay on-property benefit; the link given shows the choices available at each hotel brand within the Hilton Portfolio.
Supporting quotations
Choose a My Way On-Property benefit. Click this
link, Opens new tab to view the choices at each hotel brand within the Hilton Portfolio.
Account & Service Control · Company commitment
Gold Elite includes space-available room upgrades at listed brands
Gold Elite Tier Status members receive a complimentary room, space-available upgrade on qualifying Stays when registered as a Gold Elite member, at the listed Hilton brands.
Supporting quotations
Complimentary Space-Available Upgrades: Gold Elite Tier Status Members will receive complimentary room, space-available upgrade on qualifying Stays when registered as a Gold Elite Tier Status Member: At Waldorf Astoria® Hotels & Resorts, LXR Hotels & Resorts, Conrad® Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Tempo by Hilton™, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Tapestry Collection by Hilton™ properties, Gold Elite Tier Status Members may receive upgrades to preferred rooms, based on availability at the time of check-in. Preferred rooms may also include those not on the Executive Floor but conferring Executive Lounge access (this excludes executive suites, villas, specialty accommodations/floors/towers, and "Club" accommodation types, such as but not limited to the Sakura Club at Conrad Washington, D.C , Club Signia at Signia by Hilton hotels, Citrus Club at the Arizona Biltmore, the Enclave and Club Category rooms at All-Inclusive resorts, unless the initial booking was also an Enclave-level accommodation), the next-best available room types, rooms with desirable views or amenities or other rooms identified as “preferred” by the hotel and may vary within each brand. Group reservations and certain room rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. Upgrades are granted on a space-available basis for the entire Stay, as determined at the time of check-in. Upgrades will be given only for one (1) room per Member during a qualifying Stay, regardless of additional booked rooms. The following brands do not offer complimentary upgrades: Embassy Suites™, Hilton Garden Inn®, Hampton by Hilton™, LivSmart Studios by Hilton™ Tru by Hilton™, Spark by Hilton ™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, Hilton Grand Vacations®, and Motto by Hilton®. Excludes Napua Tower at Grand Wailea, Imperial Floor at Rome Cavalieri, Waldorf Astoria Maldives Ithaafushi, Conrad Maldives Rangali Island, and Hilton Maldives Amingiri Resort & Spa, and certain Partner Accommodations.
Account & Service Control · Restriction or exception
Gold members get executive lounge access only with an upgrade
A policy applies at all hotels with Executive Lounge Floors: a Gold member and one additional guest are granted complimentary access to the Executive Floor Lounge only if the member receives a room upgrade to the Executive Floor or to a room type that confers the Executive Floor Lounge access benefits, excluding executive suites, villas, specialty accommodations, floors or towers, and “Club” accommodation types such as the Sakura Club.
Supporting quotations
Executive Lounge Access Policy: The following policy will apply to all hotels with Executive Lounge Floors. If a Gold Member, you and one additional guest will be granted complimentary access to the Executive Floor Lounge only if you receive a room upgrade to the Executive Floor or an upgrade to a room type that confers the Executive Floor Lounge access benefits (excluding executive suites, villas, specialty accommodations / floors / towers, and "Club" accommodation types, such as but not limited to the Sakura Club at Conrad Washington, DC, Club Signia at Signia by Hilton hotels, Citrus Club at the Arizona Biltmore, the Enclave and Club Category rooms at All-Inclusive resorts, unless the initial booking was also an Enclave-level accommodation), at hotels with Executive Lounges. Members with complimentary access to an Executive Lounge that provides complimentary breakfast seven days a week are not eligible for the daily Food & Beverage Credit.
Account & Service Control · Company practice
Diamond Elite needs 25 stays, 50 nights or $11,500 of eligible spend in a year
Hilton Honors Diamond Elite Tier Status is awarded to members with (i) 25 Stays, (ii) 50 nights or (iii) $11,500 U.S. dollars of Eligible Spend during any calendar year, and Eligible Spend counts towards Diamond qualification.
Supporting quotations
Hilton Honors Diamond Elite Tier Status will be awarded to Members with (i) 25 Stays, (ii) 50 nights or (iii) $11,500 U.S. dollars Eligible Spend during any calendar year. Eligible Spend will count toward Diamond Elite Tier Status qualification.
Account & Service Control · Company commitment
Diamond members can bid on exclusive auction experiences
Diamond Elite Tier Status members have access to bid on exclusive Hilton Honors auction experiences that are available only to Diamond members and are identified on the Experiences auction page, where the additional terms and conditions for the auction platform are also set out.
Supporting quotations
Diamond Elite Tier Status Members will have access to bid on exclusive Hilton Honors auction experiences that will only be available to Diamond members, identified on the Experiences auction
page, Opens new tab. Additional terms and conditions for the auction platform are located on this
Not stated here
The auction platform’s own terms and conditions are on the Experiences auction page and are not supplied here.
Charges & Financial Obligations · Company commitment
Diamond Elite members get a 100% bonus on base points
Diamond Elite members receive a 100% bonus on Base Points earned during a qualifying Stay, while registered as a Diamond Elite Tier Status member.
Supporting quotations
A 100% bonus on Base Points earned during a qualifying Stay.
Account & Service Control · Company commitment
Diamond Elite includes premium WiFi at the listed brands
Diamond Elite Tier Status members receive complimentary in-room and lobby premium WiFi internet access during Stays at the listed Hilton brands.
Supporting quotations
Complimentary in-room and lobby premium WiFi internet access during Stays at Waldorf Astoria® Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton®, Embassy Suites™, Tempo by Hilton™, Hilton Garden Inn®, Hampton by Hilton™, Tru by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, Spark by Hilton ™, LivSmart Studios by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®. WiFi internet access may not be complimentary in meeting spaces or at properties with a resort fee.
Account & Service Control · Company commitment
Diamond Elite includes two bottles of water per stay at listed brands
Diamond Elite Tier Status members receive two (2) complimentary bottles of water per Stay at the listed brands, including Hilton Grand Vacations. Bottled water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Supporting quotations
Two (2) complimentary bottles of water per Stay at Waldorf Astoria Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts™, NoMad™, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Embassy Suites by Hilton™, Hilton Garden Inn, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Hilton Grand Vacations™. Bottled Water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Account & Service Control · Company commitment
Diamond members get the same 5th Night Free benefit as Silver and Gold
Diamond Elite members receive the 5th Night Free benefit on Standard Room Reward Stays on the same terms as the Silver and Gold benefits described earlier: for every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free, on an unlimited number of Stays annually, with no more than four (4) free nights per Stay, applying only to five consecutive nights within the same all-Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at the time of booking.
Supporting quotations
5th Night Free on Standard Room Reward Stays: For every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free. Members can utilize the 5th Night Free on Reward Stays benefit on an unlimited number of Stays annually. No more than four (4) free nights will be awarded per Stay. Applies only to five (5) consecutive nights within the same all Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at time of booking. If a 5th free night is declined, reservation is cancelled, or check-out occurs before 5th night, the free night is forfeited. 5th Night Free benefit has no cash or Point value. After the 5th Night Free benefit is applied, eligible Members will not be charged any Points for the 5th night, 10th night, 15th night, and 20th night of the Stay, as applicable. All other nights of the Stay will be charged at the applicable full Standard Room Reward price. A Standard Room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. Applies to Standard Room Reward Stays only, not on paid Stays or Points & Money Rewards™. Does not apply when Stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners.
Account & Service Control · Restriction or exception
Diamond members get a 48-hour reservation guarantee, with exclusions
Diamond Elite members receive a 48-Hour Reservations Guarantee at Participating Hotels when a paid reservation is made before midnight hotel local time at least 48 hours before the intended arrival. The guarantee does not apply to reservations paid for in part or in full by Hilton Honors Points or by free night certificates issued by Hilton, does not apply when a hotel becomes overbooked by 10% or more (110% or more of rooms reserved), does not apply at hotels where the 2% limitation applies, as the list of those hotels shows, and does not apply during Extraordinary Demand Dates — dates determined by the hotel and Hilton Honors, in their sole discretion, that are consistently popular reservation dates such as during major events in the area or New Year’s Eve. It applies to only one (1) room reservation.
Supporting quotations
48-Hour Reservations Guarantee, subject to the restrictions stated herein, at Participating Hotels when paid reservations are made before midnight hotel local time at least 48 hours prior to intended arrival. RESTRICTIONS: This guarantee does not apply to reservations paid for in part or in full by Hilton Honors Points, or free night certificates issued by Hilton. This guarantee does not apply to a hotel when that hotel becomes overbooked by 10% or more (i.e., 110% or more of rooms are reserved). For certain Participating Hotels, this guarantee does not apply when the hotel becomes overbooked by 2% or more (i.e., 102% or more of rooms are reserved). Contact the individual hotel or
view hotels with the 2% cap, Opens new tab to determine whether the 2% limitation applies. This guarantee also does not apply to a hotel during Extraordinary Demand Dates. The term "Extraordinary Demand Dates" means dates determined by the hotel and Hilton Honors, in their sole discretion, that are consistently popular reservation dates for guests, such as during major events in the area or New Year's Eve. This guarantee applies to only one (1) room reserved with a valid credit card and occupied by the Diamond Elite Tier Status Member. This guarantee does not impact the room rate, and reservations made under this guarantee will be subject to the hotel's prevailing rate for the accommodations requested. In the event the Member does not arrive as scheduled or does not call to cancel and obtain a cancellation number, the credit card provided will be charged one (1) night's room and tax. The 48-Hour Reservations Guarantee applies to reservations made (i) online at a hotel official website, (ii) through Hilton Reservations and Customer Care, (iii) through the Diamond Special Services Department, or (iv) with the hotel directly. Promotional Rewards are not applicable for reservations booked under the 48-Hour Reservations Guarantee. The 48-Hour Reservations Guarantee may periodically be restricted in LivSmart Studios by Hilton, Homewood Suites by Hilton, and Home2 Suites by Hilton hotels due to the extended stay nature of guest Stays at the LivSmart Studios by Hilton, Homewood Suites by Hilton, and Home2 Suites by Hilton brands. The 48-hour Reservations Guarantee does not apply at the Conrad Maldives Resort & Spa, Hilton Seychelles Northolme Resort and Spa, Ho'olei at Grand Wailea, Kingston Plantation Condos, Royale Palms, Conrad Koh Samui Resort & Spa, Hilton Grand Vacation, or at certain Partner Accommodations.
Account & Service Control · User right or choice
Diamond members pick one MyWay on-property benefit
Diamond Elite members choose one MyWay on-property benefit; the link given shows the choices available at each hotel brand within the Hilton Portfolio.
Supporting quotations
Choose a MyWay On-Property benefit. Click this
link, Opens new tab to view the choices at each hotel brand within the Hilton Portfolio.
Account & Service Control · Company commitment
Diamond Elite includes space-available upgrades at listed brands
Diamond Elite Tier Status members receive complimentary, space-available room upgrades on qualifying Stays when registered as a Diamond Elite member, at the listed Hilton brands.
Supporting quotations
Complimentary, Space-Available Upgrades: Diamond Elite Tier Status Members will receive complimentary room, space-available upgrade on qualifying Stays when registered as a Diamond Elite Tier Status Member: At Waldorf Astoria® Hotels & Resorts, LXR Hotels & Resorts, Conrad® Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Tempo by Hilton™, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Tapestry Collection by Hilton™ properties. Diamond Elite Tier Status Members may receive complimentary room upgrades to preferred rooms, based on availability at the time of check-in, up to and including “junior”, “standard” or “one-bedroom” suites. Upgrades exclude executive suites, villas and specialty accommodations/floors/towers (which may include, but not limited to, "Vista," "Villa," or “Club” accommodation types), subject to the discretion of the hotel. Group reservations and certain room rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. Upgrades are granted on a space-available basis for the entire Stay, as determined at the time of check-in. Preferred rooms are identified by each hotel and may vary within each brand. Upgrades will be given only for one (1) room per Member during a qualifying Stay, regardless of additional booked rooms. The following brands do not offer complimentary upgrades: Embassy Suites™, Hilton Garden Inn®, Hampton by Hilton™, LivSmart Studios by Hilton™, Tru by Hilton™, Spark by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, Hilton Grand Vacations®, and Motto by Hilton®. Upgrades are not offered at Napua Tower at Grand Wailea, Imperial Floor at Rome Cavalieri, Waldorf Astoria Maldives Ithaafushi, Conrad Maldives Rangali Island, Hilton Maldives Amingiri Resort & Spa, and certain Partner Accommodations.
Account & Service Control · Company commitment
Diamond members get executive lounge access even without an upgrade
Diamond Elite Tier Status members receive complimentary Executive Lounge access for the member and up to one (1) additional registered guest, even if they do not receive a room upgrade, excluding executive suites, villas, specialty accommodations, floors or towers, and “Club” accommodation types such as the Sakura Club at Conrad Washington DC, Club Signia at Signia by Hilton hotels, the Citrus Club at the Arizona Biltmore, and the Enclave and Club category rooms at All-Inclusive resorts unless the initial booking was also an Enclave-level accommodation.
Supporting quotations
Executive Lounge Access – Diamond Elite Tier Status will receive complimentary access for the Member and up to one (1) additional registered guest to Executive Lounges, even if you do not receive a room upgrade, (excluding executive suites, villas, specialty accommodations / floors / towers, and "Club" accommodation types, such as but not limited to the Sakura Club at Conrad Washington, DC, Club Signia at Signia by Hilton hotels, Citrus Club at the Arizona Biltmore, the Enclave and Club Category rooms at All-Inclusive resorts, unless the initial booking was also an Enclave-level accommodation), at hotels with Executive Lounges. Members with complimentary access to an Executive Lounge that provides complimentary breakfast seven days a week are not eligible for the daily Food & Beverage Credit.
Account & Service Control · Restriction or exception
A one-time Diamond extension is available in 2026 on set conditions
Eligible Diamond Elite Tier Status members have a one-time limited opportunity to extend their Diamond status if they fail to requalify on Stays, nights or Eligible Spend. For 2026 the eligibility requirements are: Diamond Elite Tier Status set to expire March 31, 2026; three (3) total years at Diamond Elite Tier Status, which need not be consecutive; and at least 250 nights, paid or Reward Stay, or 500,000 or more earned Base Points since joining the program. Requests are submitted at the Hilton Honors Diamond status extension page.
Supporting quotations
Eligible Diamond Elite Tier Status Members will have a one-time limited opportunity to extend their Diamond Elite Tier Status if they fail to requalify based on Stays, nights or Eligible Spend.
Eligibility requirements for Diamond Elite Tier Status Extension in 2026:
Diamond Elite Tier Status set to expire March 31, 2026;
Three (3) total years at Diamond Elite Tier Status (years do not have to be consecutive);
At least 250 nights (paid or Reward Stay) OR 500,000 or more earned Base Points since joining Hilton Honors Program;
Account & Service Control · Restriction or exception
From 2027 the extension test uses eligible spend instead of base points
The eligibility requirements for Diamond Elite Tier Status Extension from 2027 and beyond are: Diamond Elite Tier Status set to expire March 31st; three (3) total years at Diamond Elite Tier Status, which need not be consecutive; and at least 250 nights, paid or Reward Stays, or $50,000 or more of U.S. dollars Eligible Spend since joining the Hilton Honors Program. Requests are submitted at the Hilton Honors Diamond status extension page.
Supporting quotations
Eligibility requirements for Diamond Elite Tier Status Extension in 2027and beyond:
Diamond Elite Tier Status set to expire March 31st
Three (3) total years at Diamond Elite Tier Status (years do not have to be consecutive)
At least 250 nights (paid or Reward Stays) OR $50,000 + U.S. dollars Eligible Spend since joining Hilton Honors Program
Lifetime Diamond needs ten years and a large lifetime volume
Lifetime Diamond Elite Tier Status is awarded to eligible Hilton Honors members who have achieved Diamond Elite Tier Status for at least ten (10) years, which need not be consecutive, and who have either completed Stays totalling at least 1,000 paid or Reward nights or accumulated at least $200,000 U.S. dollars of Eligible Spend over their lifetime membership. It is granted at the discretion of Hilton Honors and may be ended or amended. A member must complete 365 days at Diamond for that year to count as a fully completed year, so a member who achieved Diamond on November 1, 2026 would not complete a year until November 1, 2027.
Supporting quotations
Lifetime Diamond Elite Tier Status will be awarded to eligible Hilton Honors Members, who have achieved Diamond Elite Tier Status for at least ten (10) years (non-consecutive) and who (i) have completed Stays totaling at least 1,000 paid or Reward nights OR (ii) accumulated at least $200,000 U.S. dollars Eligible Spend over lifetime of membership in the Program, pursuant to the Program Terms & Conditions. Lifetime Diamond Elite Tier Status is granted at the discretion of Hilton Honors and may be ended, or amended with or without notice or compensation, at Hilton Honors’ sole discretion.
A Member must complete 365 days at Diamond Elite Tier Status for it to be counted as a fully completed year towards Lifetime Diamond Elite Tier Status. For example, if a member achieves Diamond Elite Tier Status on November 1, 2026 (for the current year or to maintain status for the subsequent year), a completed year at Diamond Elite Tier Status would not occur until November 1, 2027. If a member has earned Diamond Elite Tier Status through a future date of expiration (ex. Diamond Elite Tier Status expires March 31, 2026), the future status will only count toward Lifetime Diamond Elite Tier Status once completed.
Account & Service Control · Company practice
Diamond Reserve needs 40 stays and $18,000, or 80 nights and $18,000, in a year
Diamond Reserve Elite Tier Status is awarded to Hilton Honors members with (i) 40 Stays AND $18,000 U.S. dollars of Eligible Spend, or (ii) 80 nights AND $18,000 U.S. dollars of Eligible Spend, during any calendar year, and Eligible Spend counts towards Diamond Reserve qualification.
Supporting quotations
Diamond Reserve Elite Tier Status will be awarded to Hilton Honors Members with (i) 40 Stays AND $18,000 U.S. dollars Eligible Spend OR (ii) 80 nights AND $18,000 U.S. dollars Eligible Spend during any calendar year. Eligible Spend will count toward Diamond Reserve Elite Tier Status qualification.
Charges & Financial Obligations · Company commitment
Diamond Reserve members get a 120% bonus on base points
Diamond Reserve Elite Tier Status members receive a 120% bonus on Base Points earned during a qualifying Stay, while registered as a Diamond Reserve Elite Tier Status member.
Supporting quotations
A 120% bonus on Base Points earned during a qualifying Stay.
Account & Service Control · Company commitment
Diamond Reserve members get a guaranteed 4pm late check-out
Diamond Reserve Elite members receive a guaranteed 4pm late check-out on qualifying Stays. To receive it, the member must be the guest of record on the reservation, and it applies to only one (1) room reserved by the member, at the listed brands.
Supporting quotations
Guaranteed 4pm Late Check-Out Diamond Reserve Elite Members will receive guaranteed 4pm late check out on qualifying Stays. To receive guaranteed 4pm late check-out, the Diamond Reserve Elite Member must be the guest of record on the reservation. Guaranteed 4pm late check-out will only be applied to one (1) room reserved by the Diamond Reserve Elite Member. Available at Waldorf Astoria® Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton®, Embassy Suites™, Tempo by Hilton™, Hilton Garden Inn®, Hampton by Hilton™, Tru by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, Spark by Hilton ™, LivSmart Studios by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®. Excluding certain Partner Accommodations.
Account & Service Control · Company commitment
Diamond Reserve members get a dedicated customer service line
Diamond Reserve members receive complimentary service through a dedicated Exclusive Customer Service call centre, whose agents provide top-tier customer service.
Supporting quotations
Complimentary service through Exclusive Customer Service. This call center will provide dedicated agents to provide top-tier customer service.
Account & Service Control · Company commitment
Diamond Reserve includes premium WiFi at the listed brands
Diamond Reserve Elite Tier Status members receive complimentary in-room and lobby premium WiFi internet access during Stays at the listed Hilton brands.
Supporting quotations
Complimentary in-room and lobby Premium WiFi internet access during Stays at Waldorf Astoria® Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Motto by Hilton®, Embassy Suites™, Tempo by Hilton™, Hilton Garden Inn®, Hampton by Hilton™, Tru by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, Spark by Hilton ™, LivSmart Studios by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®. WiFi internet access may not be complimentary in meeting spaces or at properties with a resort fee.
Account & Service Control · Company commitment
Diamond Reserve includes two bottles of water per stay at listed brands
Diamond Reserve Elite Tier Status members receive two (2) complimentary bottles of water per Stay at the listed brands, including Hilton Grand Vacations. Bottled water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Supporting quotations
Two (2) complimentary bottles of water per Stay at Waldorf Astoria Hotels & Resorts, Conrad® Hotels & Resorts, LXR Hotels & Resorts™, NoMad™, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Tapestry Collection by Hilton™, Embassy Suites by Hilton™, Hilton Garden Inn, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Hilton Grand Vacations™. Bottled Water is not complimentary at Participating Hotels with a resort fee that includes bottled water.
Account & Service Control · Company commitment
Diamond Reserve members get the same 5th Night Free benefit as the other tiers
Diamond Reserve Elite Tier Status members receive the 5th Night Free benefit on Standard Room Reward Stays on the same terms as the Silver, Gold and Diamond benefits described earlier: for every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free, on an unlimited number of Stays annually, with no more than four (4) free nights per Stay, applying only to five consecutive nights within the same all-Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at the time of booking.
Supporting quotations
5th Night Free on Standard Room Reward Stays: For every Standard Room Reward Stay of five (5) or more nights using all Points, every 5th night is free. Members can utilize the 5th Night Free on Reward Stays benefit on an unlimited number of Stays annually. No more than four (4) free nights will be awarded per Stay. Applies only to five (5) consecutive nights within the same all Points Standard Room Reward Stay at the same property, up to twenty (20) nights, when confirmed at time of booking. If a 5th free night is declined, reservation is cancelled, or check-out occurs before 5th night, the free night is forfeited. 5th Night Free benefit has no cash or Point value. After the 5th Night Free benefit is applied, eligible Members will not be charged any Points for the 5th night, 10th night, 15th night, and 20th night of the Stay, as applicable. All other nights of the Stay will be charged at the applicable full Standard Room Reward price. A Standard Room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. Applies to Standard Room Reward Stays only, not on paid Stays or Points & Money Rewards™. Does not apply when Stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners.
Account & Service Control · Restriction or exception
Diamond Reserve members get the 48-hour reservation guarantee too
Diamond Reserve Elite Tier Status members receive the 48-Hour Reservations Guarantee at Participating Hotels when a paid reservation is made before midnight hotel local time, at least 48 hours before the intended arrival, subject to the stated restrictions: it does not apply to reservations paid for in part or in full by Hilton Honors Points or by free night certificates issued by Hilton, does not apply when a hotel becomes overbooked by 10% or more (110% or more of rooms reserved), and does not apply at hotels where the 2% limitation applies or during Extraordinary Demand Dates, as described in the Diamond section, where the guarantee applies to only one (1) room reservation.
Supporting quotations
48-Hour Reservations Guarantee, subject to the restrictions stated herein, at Participating Hotels when paid reservations are made before midnight hotel local time, at least 48 hours prior to intended arrival. RESTRICTIONS: This guarantee does not apply to reservations paid for in part or in full by Hilton Honors Points, or free night certificates issued by Hilton. This guarantee does not apply to a hotel when that hotel becomes overbooked by 10% or more (i.e., 110% or more of rooms are reserved). For certain Participating Hotels, this guarantee does not apply when the hotel becomes overbooked by 2% or more (i.e., 102% or more of rooms are reserved). Contact the individual hotel or
Account & Service Control · Restriction or exception
The 48-hour guarantee does not apply in defined situations
The 48-Hour Reservations Guarantee does not apply to reservations paid for in part or in full by Hilton Honors Points or by free night certificates issued by Hilton. It does not apply to a hotel when that hotel becomes overbooked by 10% or more, that is 110% or more of its rooms are reserved, nor at hotels where the 2% limitation applies, as the list of those hotels shows. It does not apply during Extraordinary Demand Dates, meaning dates determined by the hotel and Hilton Honors, in their sole discretion, that are consistently popular reservation dates for guests, such as during major events in the area or New Year’s Eve, and it applies to only one (1) room reservation.
Supporting quotations
view hotels with the 2% cap, Opens new tab to determine whether the 2% limitation applies. This guarantee also does not apply to a hotel during Extraordinary Demand Dates. The term "Extraordinary Demand Dates" means dates determined by the hotel and Hilton Honors, in their sole discretion, that are consistently popular reservation dates for guests, such as during major events in the area or New Year's Eve. This guarantee applies to only one (1) room reserved with a valid credit card and occupied by the Diamond Reserve Elite Tier Status Member. This guarantee does not impact the room rate, and reservations made under this guarantee will be subject to the hotel's prevailing rate for the accommodations requested. In the event the Member does not arrive as scheduled or does not call to cancel and obtain a cancellation number, the credit card provided will be charged one (1) night's room and tax. The 48-Hour Reservations Guarantee applies to reservations made (i) online at a hotel official website, (ii) through Hilton Reservations and Customer Care, (iii) through the Diamond Reserve Desk, or (iv) with the hotel directly. Promotional Rewards are not applicable for reservations booked under the 48-Hour Reservations Guarantee. The 48-Hour Reservations Guarantee may periodically be restricted at LivSmart Studios by Hilton, Homewood Suites by Hilton, and Home2 Suites by Hilton hotels due to the extended stay nature of guest Stays at the LivSmart Studios by Hilton, Homewood Suites by Hilton, and Home2 Suites by Hilton brands. The 48-hour Reservations Guarantee does not apply at the Conrad Maldives Resort & Spa, Hilton Seychelles Northolme Resort and Spa, Ho'olei at Grand Wailea, Kingston Plantation Condos, Royale Palms, Conrad Koh Samui Resort & Spa, or Hilton Grand Vacation, or at certain Partner Accommodations.
Account & Service Control · User right or choice
Diamond Reserve members pick one MyWay on-property benefit
Diamond Reserve Elite Tier Status members choose one MyWay on-property benefit; the link given shows the choices available at each hotel brand within the Hilton Portfolio.
Supporting quotations
Choose a MyWay On-Property benefit. Click this
link, Opens new tab to view the choices at each hotel brand within the Hilton Portfolio.
Account & Service Control · Company commitment
Diamond Reserve includes space-available upgrades, with brand exceptions
Diamond Reserve Elite Tier Status members receive complimentary, space-available room upgrades on qualifying Stays when registered as a Diamond Reserve member, at the listed Hilton brands. The following brands do not offer complimentary upgrades: Embassy Suites, Hilton Garden Inn, Hampton by Hilton, LivSmart Studios by Hilton, Tru by Hilton, Spark by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, Hilton Grand Vacations and Motto by Hilton. Upgrades are not offered at Napua Tower at Grand Wailea, Imperial Floor at Rome Cavalieri, Waldorf Astoria Maldives Ithaafushi, Conrad Maldives Rangali Island, and Hilton Maldives Amingiri Resort & Spa, and at certain Partner Accommodations.
Supporting quotations
Complimentary, Space-Available Upgrades: Diamond Reserve Elite Tier Status Members will receive the following during Stays as a registered Diamond Reserve Elite Tier Status Member: At Waldorf Astoria® Hotels & Resorts, LXR Hotels & Resorts, Conrad® Hotels & Resorts, NoMad™, Canopy™ by Hilton, Tempo by Hilton™, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Apartment Collection by Hilton™, Outset Collection by Hilton™, YOTEL, and Tapestry Collection by Hilton™ properties. Diamond Reserve Elite Tier Status Members may receive complimentary room upgrades to preferred rooms, based on availability at the time of arrival, up to and including . “junior”, “standard” or “one-bedroom” suites. Upgrades exclude executive suites, villas and specialty accommodations/floors/towers (which may include, but not limited to, "Vista," "Villa," or “Club” accommodation types), subject to the discretion of the hotel. Group reservations and certain rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. Upgrades are granted on a space-available basis for the entire Stay, as determined at the time of check-in. Preferred rooms are identified by each hotel and may vary within each brand. Upgrades will be given only for one (1) room per Member during a qualifying Stay, regardless of additional booked rooms.
The following brands do not offer complimentary upgrades: Embassy Suites™, Hilton Garden Inn®, Hampton by Hilton™, LivSmart Studios by Hilton™, Tru by Hilton™, Spark by Hilton™, Homewood Suites by Hilton®, Home2 Suites by Hilton®, Hilton Grand Vacations®, and Motto by Hilton®. Upgrades are not offered at Napua Tower at Grand Wailea, Imperial Floor at Rome Cavalieri, Waldorf Astoria Maldives Ithaafushi, Conrad Maldives Rangali Island, and Hilton Maldives Amingiri Resort & Spa, and certain Partner Accommodations. Group reservations and certain rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. All upgrades are granted on a space-available basis for the entire Stay, as determined at the time of arrival. Preferred rooms are identified by each individual property and may vary within each brand. Upgrades will be given only for one (1) room per Member, regardless of additional booked rooms by the Member.
Account & Service Control · Company commitment
Diamond Reserve members get executive lounge access even without an upgrade
Diamond Reserve Elite Tier Status members receive complimentary access for the member and up to one (1) additional registered guest to Executive Lounges, even if they do not receive a room upgrade, excluding executive suites, villas, specialty accommodations, floors or towers, and “Club” accommodation types, and the Enclave category rooms at All-Inclusive resorts unless the initial booking was also an Enclave-level accommodation, at hotels with Executive Lounges.
Supporting quotations
Executive Lounge Access – Diamond Reserve Elite Tier Status will receive complimentary access for the Member and up to one (1) additional registered guest to Executive Lounges, even if you do not receive a room upgrade, (excluding executive suites, villas, specialty accommodations / floors / towers, and the Enclave category rooms at All-Inclusive resorts, unless the initial booking was also an Enclave-level accommodation), at hotels with Executive Lounges. Members with complimentary access to an Executive Lounge that provides complimentary breakfast seven days a week are not eligible for the daily Food & Beverage Credit.
Account & Service Control · Company commitment
Diamond Reserve members also get premium club access
Diamond Reserve Elite Tier Status members receive complimentary access for the member and up to one (1) additional registered guest to Premium Clubs. Premium Club access excludes the Enclave category rooms at All-Inclusive resorts, unless the initial booking was also an Enclave-level accommodation. Members who receive complimentary access to Premium Clubs are not eligible for the Daily Food & Beverage Credit, and a list of Premium Clubs is given.
Supporting quotations
Premium Club Access – Diamond Reserve Elite Tier Status will receive complimentary access for the Member and up to one (1) additional registered guest to Premium Clubs. Premium Club access excludes the Enclave category rooms at All-Inclusive resorts, unless the initial booking was also an Enclave-level accommodation. Members who receive complimentary access to Premium Clubs are not eligible for the Daily Food & Beverage Credit. A full list of
Diamond Reserve members earn a confirmable upgrade reward
Diamond Reserve Elite Tier Status members earn one (1) Confirmable Upgrade Reward when they achieve Diamond Reserve status, and have the opportunity to earn a second upon achieving 120 nights within a calendar year. The reward gives the right to choose and confirm a room upgrade, subject to availability, at the time of booking, for up to and including a 1-bedroom suite for any Stay of up to seven (7) nights, and further terms and conditions apply to it.
Supporting quotations
Confirmable Upgrade Reward: Diamond Reserve Elite Tier Status Members earn one (1) Confirmable Upgrade Reward upon achieving of Diamond Reserve Elite Tier Status and have the opportunity to earn a second Confirmable Upgrade Reward upon achieving 120 nights within a calendar year. Confirmable Upgrade Reward provides Diamond Reserve Status Members the right to choose and confirm a room upgrade, subject to availability, at the time of booking for up to and including a 1-bedroom suite for any Stay up to seven (7) nights. Not available for Stays exceeding seven (7) nights. Confirmable Upgrade Rewards will be given only for one (1) room per Member, regardless of additional booked rooms by the Member. Confirmable Upgrade Rewards are only available at the following brands: Waldorf Astoria® Hotels & Resorts, LXR Hotels & Resorts, Conrad® Hotels & Resorts, NoMad™, Signia by Hilton, Canopy™ by Hilton, Tempo by Hilton™, Hilton Hotels & Resorts, Curio Collection by Hilton™, Graduate Hotels, DoubleTree by Hilton™, Outset Collection by Hilton™, YOTEL, and Tapestry Collection by Hilton™ properties. Confirmable Upgrade Rewards are not offered at Napua Tower at Grand Wailea, Imperial Floor at Rome Cavalieri, Waldorf Astoria Maldives Ithaafushi, Conrad Maldives Rangali Island, Hilton Maldives Amingiri Resort & Spa, and certain Partner Accommodations. For more information, see here.
The following additional terms and conditions apply to Confirmable Upgrade Reward.
Account & Service Control · Restriction or exception
How a confirmable upgrade reward must be used
The additional terms for a Confirmable Upgrade Reward are: you have up to twelve (12) months to redeem it by booking a reservation with a checkout date before the reward’s expiration date; redemption is through the Hilton Honors App or by calling Hilton Reservation and Customer Care at +1-800-4HONORS when booking a qualifying reservation; applying it to an existing qualifying reservation requires calling for assistance; it must be redeemed on a qualifying reservation before digital check-in, that is at least 36 hours before arrival; it may be used on Hilton Honors-eligible reservations including paid Stays, AMEX Free Nights, Reward Stays and Points & Money Rewards stays; to remove one from an existing reservation you must cancel and rebook, and the rate and availability may be different at rebooking; and it may be transferred to another Hilton Honors member, in which case it expires twelve (12) months from the date it was originally earned, using +1-800-4HONORS.
Supporting quotations
a. Members who receive a Confirmable Upgrade Reward will have up to twelve (12) months to redeem the Reward for an upgrade by booking a reservation with a checkout date prior to the reward’s expiration date.
b. Members can redeem Confirmable Upgrade Rewards through the Hilton Honors App or by calling Hilton Reservation & Customer Care at +1800-4HONORS when booking a qualifying reservation.
c. To apply a Confirmable Upgrade Reward to an existing qualifying reservation, Members must call Hilton Reservation & Customer Care at +1800-4HONORS for assistance.
d. Confirmable Upgrade Rewards must be redeemed on a qualifying reservation prior to digital check-in (i.e., at least 36 hours prior to arrival date).
e. Confirmable Upgrade Reward may be used on Hilton Honors-eligible reservations including paid Stays, AMEX Free Nights, Reward Stays, and Points & Money Rewards™ Stays.
f. If a Diamond Reserve Elite Tier Status Member would like to remove a redeemed Confirmable Upgrade Reward from an existing reservation, the reservation must be cancelled and rebooked. Rate and availability may be different at time of rebooking.
g. Diamond Reserve Elite Tier Status Members can transfer a Confirmable Upgrade Reward to another Hilton Honors Member. Transferred Confirmable Upgrade Rewards expires twelve (12) months from the date it was originally earned by the Diamond Reserve Elite Tier Status Member that earned and gifted the Reward. If a Diamond Reserve Elite Tier Status Member would like to transfer their Reward, they must call +1800-4HONORS for assistance.
Charges & Financial Obligations · Company commitment
Milestone bonus points rise with the number of eligible nights
Members earn a fixed amount of Hilton Honors Bonus Points, called Milestone Bonuses, after achieving a certain number of eligible nights in each calendar year: 10,000 Milestone Bonus Points at 40 eligible nights and 10,000 for every 10 further eligible nights up to 180; an additional 30,000 on the 60th eligible night in addition to the 10,000 earned at that threshold; and at 120 eligible nights a choice of a Confirmable Upgrade Reward or 30,000 Milestone Bonus Points, in addition to the 10,000 earned at that threshold. Within a calendar year the maximum is 180 nights and 210,000 Milestone Bonus Points, and only the nights stayed for one (1) room count, whatever the number of rooms booked for the same duration.
Supporting quotations
Members will earn a fixed amount of Hilton Honors Bonus Points referred to as “Milestone Bonuses” after achieving a certain number of eligible nights during each calendar year.
Members will earn 10,000 Milestone Bonus Points at 40 eligible nights and 10,000 Milestone Bonus Points for every 10 additional eligible nights up to 180 nights thereafter during a calendar year.
Members will earn an additional 30,000 Milestone Bonus Points on their 60th eligible night per calendar year in addition to the 10,000 Milestone Bonus Points achieved at that night threshold.
Members will have the option of a Confirmable Upgrade Reward or 30,000 Milestone Bonus Points upon achieving 120 eligible nights within a calendar year. The Confirmable Upgrade Reward or the 30,000 Milestone Bonus Points are in addition to the 10,000 Milestone Bonus Points achieved at that night threshold .
Within a calendar year, the maximum number of nights that a Member can achieve toward Milestone Bonuses is 180 nights. The maximum number of Milestone Bonus Points a Member can earn during a calendar year is 210,000 Milestone Bonus Points.
Members will only receive credit for the nights stayed for one (1) room regardless of the number of rooms booked for the same duration by the Member.
Charges & Financial Obligations · Company practice
Milestone bonuses are credited automatically
Milestone Bonuses are earned automatically and no sign-up is required; the Milestone Bonus Points are credited to the member’s account automatically upon achieving the Milestone Bonus.
Supporting quotations
Milestone Bonuses are earned automatically and no sign-up is required. Milestone Bonus Points will be credited to the Member’s account automatically upon achieving the Milestone Bonus.
Charges & Financial Obligations · Company practice
Car rental partners award bonus points under their own terms
Hilton Honors Bonus Points are awarded for qualifying car rentals with Hilton Honors Car Rental Marketing Partners, subject to their terms and conditions, and the list of those partners and how to earn on qualifying car rentals is given in the document.
Supporting quotations
Hilton Honors Bonus Points are awarded for qualifying car rentals with Hilton Honors Car Rental Marketing Partners subject to terms and conditions.
The marketing partners’ own terms and conditions are linked from the document and are not supplied here.
Account & Service Control · Company practice
Rollover nights are no longer offered from 2026
Elite Rollover Nights are no longer offered for Elite Tier Status qualification beginning January 1, 2026. Elite Rollover Nights accumulated through 2025 are counted for Elite Tier Status in 2026, and nights accumulated in 2026 are not rolled over to 2027 for Elite Tier Status qualification.
Supporting quotations
Elite Rollover Nights will no longer be offered for Elite Tier Status qualification beginning January 1, 2026. Elite Rollover Nights accumulated through 2025 will be counted for Elite Tier Status in 2026. Nights accumulated in 2026 will not be rolled over to 2027 for Elite Tier Status qualification purposes .
Account & Service Control · Procedure
How rollover nights are counted at the end of a year
Elite Tier Status Members are eligible to roll over qualifying nights in excess of those required to qualify for their tier at the end of the calendar year, on December 31st; Base Members are not eligible. The rollover is calculated as total qualifying nights earned at year end, including rollover nights from the prior year, minus any Elite Rollover Nights from the previous year, minus the qualifying nights needed to renew the current Elite Tier Status. Qualifying nights for paid and Reward stays, including Points & Money Rewards stays, count as full qualifying nights, and nights earned through a promotional offer such as a double night credit are also eligible.
Supporting quotations
Elite Tier Status Members will be eligible to rollover qualifying nights in excess of those required to qualify for their Elite Tier Status at the end of the calendar year (December 31st). Base Members are not eligible to rollover qualifying nights. Requirements for membership tiers can be viewed in the
Elite Rollover Nights will be counted toward Members’ Elite Tier Status qualification for the following calendar year.
Elite Rollover Nights are calculated as follows to apply to the next qualifying Elite Tier Status year: Total qualifying nights earned at year end (inclusive of Elite Rollover Nights from prior year) – any Elite Rollover Nights from the previous year – qualifying nights needed to renew your current Elite Tier Status = Elite Rollover Nights for the next calendar year.
Qualifying nights for paid and
Reward stays, Opens new tab (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. Any Elite Rollover Nights earned through a promotional offer (i.e., double night credit) are also eligible and will be added to the total amount of rollover nights in excess of the number of nights required to gain Elite Tier Status.
Account & Service Control · Restriction or exception
Rollover nights count only towards the next tier
Elite Rollover Nights will not count toward Milestone Bonuses and will not count toward Elite Tier Status Gifting; they count only toward a member achieving the next Elite Tier Status.
Supporting quotations
Elite Rollover Nights will not count toward Milestone Bonuses and will only count toward a member achieving the next Elite Tier Status. Requirements for achieving the Milestone Bonuses can be viewed in the
Elite Rollover Nights will not count toward Elite Status Gifting and will only count toward a Member achieving the next Elite Tier Status. Requirements for being eligible for elite status gifting can be viewed in the
Elite Tier Status members who achieve sixty (60) qualifying nights within a calendar year can gift Gold Elite Tier Status to a member of their choice, and one hundred (100) qualifying nights lets them gift Diamond Elite Tier Status, and they may gift to only one (1) member per year. Members who qualify by the end of a calendar year must make their selection by 11:59pm EST on January 31st. Gifted status begins on approval of the gift and lasts 365 days, after which the recipient’s status becomes what they would have earned without the gift. A member who qualifies again the following year may gift to the same member but must re-elect them, gifts do not carry over if unused, a gift cannot be changed during the same year, and status cannot be gifted to someone without a Hilton Honors account.
Supporting quotations
Elite Tier Status Members that achieve sixty (60) qualifying nights within a calendar year will be able to gift Gold Elite Tier Status to a Member of their choice. If a Member achieves one hundred (100) qualifying nights within a calendar year, they will be able to gift Diamond Elite Tier Status to a Member of their choice. Members are permitted to gift Elite Tier Status to only one (1) Member per year.
Members who achieve Elite Tier Status gifting qualifications by the end of a calendar year will be permitted to gift Elite Tier Status to a Member of their choice. Members gifting Elite Tier Status must make their selection of the Member to receive gifted Elite Tier Status by 11:59pm EST on January 31st of each calendar year.
Gifted Elite Tier Status will begin immediately upon approval of the gift and last 365 days from the date approved. After 365 days, the gifted Member's Elite Tier Status will change to the Elite Tier Status that they would have earned without the gifted status in the previous calendar year.
Members meet gifting qualifications the following year can gift status to the same Member that was previously gifted Elite Tier Status. Members will have to re-elect the Member receiving gifted Elite Tier Status each year. Elite Tier Status gifts do not automatically carry over if unused.
Elite Tier Status gifted to another Member cannot be changed during the same year.
The Member receiving the gifted status must be enrolled as a Hilton Honors Member. Elite Tier Status cannot be gifted to someone who does not have a Hilton Honors account.
Account & Service Control · Context
Which nights count towards gifting
Qualifying nights for paid and Reward stays, including Points & Money Rewards stays, count as full qualifying nights for achieving gifting status, and qualifying nights earned through a promotional offer such as a double night credit are also eligible and are added to the total number of eligible nights used for gifting status.
Supporting quotations
Qualifying nights for paid and
Reward stays, Opens new tab (including Points & Money Rewards™ stays) count as full qualifying nights and are counted towards achieving gifting status. Any qualifying nights earned through a promotional offer (i.e., double night credit) are also eligible and will be added to the total amount of eligible nights achieved to use gifting status.
Account & Service Control · Restriction or exception
You cannot gift status to someone already Gold or Diamond
Elite Tier Status cannot be gifted to Gold or Diamond Elite Tier Status to a member who has already been awarded Gold or Diamond Elite Tier Status.
Supporting quotations
Elite Tier Status cannot be gifted to Gold or Diamond Elite Tier Status to a Member that has already been awarded Gold or Diamond Elite Tier Status.
Account & Service Control · Company practice
Maldives resorts offer only limited upgrade benefits
Because of the very special nature of the accommodations at the properties in the Maldives, only some resorts can offer upgrade accommodations; the document points to the Maldives elite benefits for other alternative benefits for Hilton Honors Gold and Diamond members.
Supporting quotations
Due to the very special nature of the accommodations at our properties in the Maldives, only some resort(s) can offer upgrade accommodations. However, learn about our other alternative
The alternative Maldives benefits are described on a separate page that this document links but does not supply.
Account & Service Control · Company commitment
Elite members get 15% off one spa treatment at all-inclusive resorts
An Elite Tier Status Hilton Honors member who books an Honors-eligible stay at a resort hotel in the Hilton Portfolio of brands defined as All-Inclusive will receive a 15% discount on a single treatment offered at the resort’s spa during that stay, should a spa exist. The discount applies to one (1) treatment per reservation, and bundled spa treatment packages are not eligible for the benefit.
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All-Inclusive, Opens new tab, an Elite Tier Status Hilton Honors Member who book an Honors-eligible stay will receive a 15% discount on a single treatment offered at the resort’s spa during that stay, should a spa exist. The discount is applicable to one (1) treatment per reservation. Bundled spa treatment packages are not eligible for this benefit. If a spa service is already included in the Member’s room rate at time of booking, the spa discount will not apply. The guest is permitted, however, to apply the discount to an additional spa treatment. If a promotional discount is already being offered, the member will receive the larger of the two discounts. If a promotional discount is already being offered, the member will receive the larger of the two discounts.
Charges & Financial Obligations · Restriction or exception
You need enough points to redeem, and may buy more at redemption
To qualify for a reward redemption, the member must have sufficient Hilton Honors Points in their account to redeem the Reward, with one exception: at the time of redemption a member may purchase Hilton Honors Bonus Points to reach the required level, up to 160,000 Points per calendar year, under the Point Purchase terms and conditions.
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To qualify for a reward redemption (a "Reward"), the Member must have sufficient Hilton Honors Points in their account to redeem the Reward, with the following exception: at the time of redemption, a Member may purchase Hilton Honors Bonus Points to reach the required level for redemption (up to 160,000 Points per calendar year). See "
Charges & Financial Obligations · Company practice
The price of a reward night can change in real time
The pricing of Reward nights may change based on factors such as the hotel, the level of daily demand and the current room rate, and prices may change in real time.
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Pricing of Reward nights may change based on factors such as the hotel, the level of daily demand, and the current room rate. Prices may change in real time.
Account & Service Control · Procedure
How to request a reward
Members must request Rewards online, by phone, or through the Hilton Honors App. Reward requests placed by telephone require the member to provide account verification, and some Rewards may be available to print when redeeming online.
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Members must request Rewards via (i) online, (ii) Hilton
global phone numbers, Opens new tab, or (iii) through the Hilton Honors App. Rewards requests placed by telephone will require the Member to provide account verification. Some Rewards may be available to print when redeeming online.
Charges & Financial Obligations · Procedure
Points come off your account when the reward is issued
When a Reward is requested, the corresponding number of Points is deducted from the member’s Hilton Honors account. When redeeming points online, by phone or through the Hilton Honors App for Reward stays at Participating Hotels, or for airline miles through Reward Exchange, the points are deducted automatically.
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When a Reward is requested, the corresponding number of Points will be deducted from the Member's Hilton Honors account. When redeeming Points via (i) online, (ii) phone, or (iii) the Hilton Honors App for Reward stays at Participating Hotels or exchanging Hilton Honors Points for airline miles through Reward Exchange, the corresponding number of Points will be deducted from the Member's account automatically upon Member completing the redemption transaction.
Legal Rights & Agreement Rules · Restriction or exception
A reward is for the named member only
Reward stays at Participating Hotels may be issued to the requesting member or to another member as the member directs. Once issued, a Reward is non-transferable and may be used only by the individual named on it; if anyone other than that member attempts to redeem it, the Reward is deemed void and the accommodations and any points are forfeited.
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Reward stays at Participating Hotels may be issued to the requesting Hilton Honors Member, or to another Hilton Honors Member as directed by the Member. Once the Reward is issued it is non-transferable and may be used only by the individual named on the Reward. If any person other than the Hilton Honors Member named on the Reward attempts to redeem the Reward, the Reward will be deemed void and any accommodations and transportation to Participating Hotel will be denied.
Account & Service Control · Procedure
How you get your reward confirmation
A Reward confirmation document redeemable for the Reward is issued via the Hilton website when redeeming online, on the Hilton Honors App, or by Hilton Reservations and Customer Care.
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A Reward confirmation document redeemable for the Reward will be issued via (i) the Hilton website when redeeming online, (ii) on the Hilton Honors App, or (iii) Hilton Reservations and Customer Care.
Legal Rights & Agreement Rules · Restriction or exception
Rewards cannot be sold, auctioned or bartered
Rewards may not be sold, auctioned, bartered, brokered, purchased or otherwise transferred except with the express written consent of Hilton Honors. A Reward obtained in that manner without the required consent is considered to have been fraudently obtained and is deemed void, and altered Rewards are void.
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Rewards may not be sold, auctioned, bartered, brokered, purchased or otherwise transferred except with the express written consent of Hilton Honors. Any Reward obtained in that manner without the required consent will be considered to have been fraudulently obtained and deemed void. Altered Rewards are void.
All Rewards are subject to certain restrictions. See the terms and conditions below or as applicable to each specific Reward.
Legal Rights & Agreement Rules · Restriction or exception
Partner rewards are limited by capacity controls
Marketing Partner Reward usage is subject to capacity controls, which limit the availability of rental cars, cruises, or the products offered by a Hilton Honors Marketing Partner.
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Marketing Partner Reward usage is subject to capacity controls, which limit the availability of rental cars, cruises, or the products offered by a Hilton Honors Marketing Partner, respectively.
Legal Rights & Agreement Rules · Restriction or exception
The rules that govern a reward once you have it
Rewards are normally valid for one (1) year from the date of issuance, though Hilton Honors may from time to time offer Rewards with shorter validity periods, and travel Reward validity periods appear on the face of the Reward. Rewards may not be combined with other certificates, discounts, packages or promotional offers unless Hilton Honors specifies otherwise in writing, and they cannot be redeemed for cash, prizes or credit. Points deducted for a Reward may be re-deposited, at Hilton Honors’ discretion, provided all Reward documentation is returned unused before the documentation’s expiration date and only into the account the Points came from. Promotional Rewards involving no point deduction are not extended, exchanged or re-deposited. Rewards are void where prohibited or restricted by applicable law, all Rewards must be redeemed per the procedures on the Reward documentation, and a Marketing Partner Reward may be substituted with an equivalent Reward at any time without notice, with equivalency determined at Hilton Honors’ sole discretion.
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Rewards are normally valid for one (1) year from date of issuance though Hilton Honors may, from time to time, offer Rewards with shorter validity periods. Travel Reward validity periods appear on the face of the Reward.
Rewards may not be combined with other certificates, discounts, packages, or promotional offers unless otherwise specified in writing by Hilton Honors.
Rewards cannot be redeemed for cash, prizes or credit.
Hilton Honors Points which have been deducted from the Member's account for a Reward may be re-deposited, at the discretion of Hilton Honors, provided that ALL Reward documentation (including hotel, car or cruise certificates) associated with the Reward are returned unused prior to the expiration date of the Reward documentation. Rewards will only be re-deposited into the Hilton Honors account from which the Points were deducted.
Promotional Rewards involving no Point deduction will not be extended beyond the validity date, exchanged, or re-deposited into Member's account for Points or future use.
Rewards are void where prohibited or restricted by applicable law.
All Rewards must be redeemed in accordance with the procedures specified on the Reward documentation.
Hilton Honors Marketing Partner Rewards may be substituted with an equivalent Reward by Hilton Honors at any time without notice. Determination of Reward equivalency is at the sole discretion of Hilton Honors.
Legal Rights & Agreement Rules · Context
Reward stays cover standard and premium rooms, for double occupancy
Reward stays at Participating Hotels apply to full point redemptions or Points & Money Rewards redemptions. They can be used for Standard Rooms or Premium Rooms, and both Reward room types are for a double-occupancy room rate, with additional occupants possibly subject to the standard extra-person charges, which vary by Participating Hotel.
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Reward stays at Participating Hotels apply to full Point redemptions or Points & Money Rewards™ redemptions. Reward stays can be used for Standard Rooms or Premium Rooms; both Reward room types are for double occupancy room rate. Additional occupants may be subject to the standard extra person charges which vary by Participating Hotel.
Charges & Financial Obligations · Company commitment
Taxes and incidental charges on a reward are yours to pay
Any tax liability incurred in connection with the receipt or use of Hilton Honors Rewards — including local or city occupancy taxes, international departure tax, customs fees, airport surcharges, non-resident tourism fees or individual income tax — is the sole responsibility of the member, as are any incidental charges.
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Any tax liability incurred (if any) in connection with the receipt or use of Hilton Honors Rewards, including, but not limited to, local or city occupancy taxes, international departure tax, customs fees, airport surcharges, non-resident tourism fees, or individual income tax is the sole responsibility of the Member.
Any incidental charges are the responsibility of the Member.
Charges & Financial Obligations · Company practice
All-points and promotional free-night stays pay no resort fees
At Participating Hotels with resort fees, members on Reward stays booked using all Points, or using a promotional free night reward certificate such as one issued by credit card partners, will not pay resort fees.
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At Participating Hotels with resort fees, Members on Reward stays booked using all Points or using a promotional free night reward certificate (e.g., issued by credit card partners, etc.) will not pay resort fees.
Legal Rights & Agreement Rules · Restriction or exception
Hilton is not responsible for what marketing partners provide
Hilton Honors is not responsible for, and assumes no liability for, any services, products or transportation that Marketing Partners provide or fail to provide.
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Hilton Honors is not responsible for and assumes no liability for any services, products, or transportation that Marketing Partners provide or fail to provide.
Legal Rights & Agreement Rules · Restriction or exception
You cannot redeem where the law forbids it
Members residing in countries where redemption of Points for a Hilton Honors Reward, a Partner Reward or a Reward Exchange is prohibited by applicable law are not eligible for such Rewards.
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Members residing in countries where redemption of Points for a Hilton Honors Reward, Partner Reward, or Reward Exchange is prohibited by applicable law are not eligible for such Reward.
Account & Service Control · Restriction or exception
Reward Exchanges are in set increments and cannot be undone
Reward Exchanges may only be made in the specific increments provided via the link in the document. Both the Marketing Partner programme account and the Hilton Honors account must be in the same legal name. Once a Reward Exchange is made it cannot be reversed or undone, and expediting fees cannot be refunded, and the Reward Exchange is a benefit of the Hilton Honors Program and is subject to the program’s terms.
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Reward Exchanges may only be made in the
specific increments, Opens new tab provided via this hyperlink. Both the Marketing Partner program account and the Hilton Honors account must be in the same legal name. Once a Reward Exchange is made, it cannot be reversed or undone and expediting fees cannot be refunded. The Hilton Honors Reward Exchange is a benefit of the Hilton Honors Program and is subject to all Hilton Honors Program Terms and Conditions. Please allow at least sixty (60) days for the Reward Exchange to be posted.
Account & Service Control · Context
What makes a stay a Reward Stay
Reward stays at Participating Hotels are stays booked with the use of all Points or Points & Money Rewards, where available, or with a Reward certificate. If any portion of Hilton Honors Points is used for the stay, the entire stay is considered a Reward Stay.
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Reward stays at Participating Hotels ("Reward stays") are stays booked with the use of all Points or Points & Money Rewards™, where available, or a Reward certificate. If any portion of Hilton Honors Points are used for the Member's stay, the entire stay is considered a Reward Stay.
Account & Service Control · Company practice
Points & Money Rewards can be booked from 5,000 points in 1,000-point steps
Members may book a Reward Stay for standard or premium room types using nearly any combination of Points and money, in increments of 1,000 Points and starting at 5,000 Points, and Points & Money Rewards are available at any Participating Hotel with no blackout dates.
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Members may book a Reward Stay for standard or premium room types using nearly any combination of Points and money, in increments of 1,000 Points and starting at 5,000 Points. Points & Money Rewards are available at any Participating Hotel, with no blackout dates.
Account & Service Control · Company practice
A full-points redemption books a standard or premium room
Members may use full Hilton Honors Points to book a complimentary standard or premium room, and standard room and premium room Rewards are available at Participating Hotels with no blackout dates.
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Members may use full Hilton Honors Points to book a complimentary standard or premium room. Standard room and premium room Rewards are available at Participating Hotels with no blackout dates.
Account & Service Control · Procedure
How to check availability and book a Reward stay
You can check the availability of Reward stay types for any Participating Hotel on the hotel’s website, by calling +1-800-4HONORS or one of Hilton’s global phone numbers, or at HiltonHonors.com. Participating Hotels and Reward types may change at any time without notice at Hilton Honors’ sole discretion, and although Reward stays are not subject to blackout dates or capacity controls, all Rewards depend on availability and some Reward stay types may not be available on the date of your request. To redeem you must book online or call and tell the reservationist you are using Hilton Honors Points; an online booking gives a Reward confirmation page with the hotel Reward stay reservation and the confirmation document in one transaction. Failure to comply with the procedure may result in cancellation or denial of the reservation, accommodations, or payment of the published retail rate, and accommodations must be reserved before the Reward stay.
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View availability of Reward stay types for any Participating Hotel by (i) visiting their website, (ii) calling
Participating Hotels and Reward types may change at any time without notice at Hilton Honors’ sole discretion.
Reward stays are not subject to blackout dates or capacity controls. All Rewards depend upon availability and some Reward stay types may not be available on the date of Member's request.
When redeeming Hilton Honors Points for a Reward stay, Members must either book a Reward stay online, or call
+1 800-4HONORS, Opens new tab, or at one of Hilton’s
global phone numbers, Opens new tab, and advise the reservationist at that time that they will be using Hilton Honors Points. If booking a Reward stay online, Members will receive a Reward confirmation page with their hotel Reward stay reservation and Reward confirmation document in one online transaction. If booking a Reward stay reservation via phone, you will receive a Reward confirmation document via email.
Failure to comply with this procedure may result in cancellation or denial of reservations, accommodations, or payment of published retail rate. Accommodations must be reserved prior to Reward stay.
Legal Rights & Agreement Rules · Restriction or exception
Reward stays need a credit card guarantee, and late cancellations cost you
All Reward stay reservations must be guaranteed with a credit card, and no additional deposits are required before arrival. No-shows, or cancellations outside the timeframe the Participating Hotel sets in its individual cancellation policy, are charged the cancellation or no-show fee the hotel sets, or one (1) night’s room and tax at the hotel.
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All Reward stay reservations must be guaranteed with a credit card. No additional deposits are required for Reward stay reservations prior to arrival. No-shows or cancellations of Reward stay reservations outside of the timeframe set by the Participating Hotel’s individual cancellation policy will be charged the cancellation or no-show fee set forth by the Participating Hotel or one (1) night's room and tax at the hotel's Best Available Rate for that date if no cancellation or no-show fee is specified. General cancellation policy: cancel 48 hours prior to arrival to avoid cancellation penalties. Additional cancellation policies are established by each Participating Hotel and may differ from the general cancellation policy; in that case, the hotel's individual cancellation policy applies.
Legal Rights & Agreement Rules · Restriction or exception
A Reward stay reservation covers one room at one hotel for one stay
A Reward stay reservation is valid for room accommodations at one (1) room at one (1) Participating Hotel, for one (1) Stay as that term is defined, and as provided on the Reward confirmation documentation. To change the location of a Reward stay reservation you must first cancel the existing reservation and then book the new one at the desired property, and to change the dates you must do the same.
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Reward stay reservations are valid for room accommodations at one (1) room at one (1) Participating Hotel, for one (1) stay (as that term is defined), and as provided on the Reward confirmation documentation. To change the location of a Reward stay reservation, Member must first cancel the existing Reward stay reservation and then book the new Reward stay reservation at the desired property. To change the dates of a Reward stay reservation, the Member should contact Hilton Reservations and Customer Care prior to arriving at the hotel for the Reward stay. On-site Hotel agents will not be able to alter the dates of any Reward stays for a Members, and the Member could be subject to Points forfeiture.
Charges & Financial Obligations · Company practice
All-points and promotional free-night stays pay no resort fees
The Reward Stays section repeats the rule stated in the Reward Redemption section: no resort fees apply on Reward stays booked using all Points, or for promotional free night stays such as those issued by credit card partners.
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No resort fees on Reward stays booked using all Points, or for Promotional free night stays (e.g., issued by credit card partners, etc.).
Legal Rights & Agreement Rules · Restriction or exception
Promotional rewards are for standard rooms only
Promotional Rewards are for Standard Rooms only.
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Promotional Rewards are for Standard Rooms only.
Legal Rights & Agreement Rules · Context
Reward stays are not commissionable to travel agents
Reward Stays are not commissionable to travel agents.
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Reward Stays are not commissionable to travel agents.
Account & Service Control · Company practice
Reward stays count towards Elite Tier Status
The number of Reward stays and the number of nights during a Reward stay count towards the stays and nights required for Elite Tier Status qualification.
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The number of Reward stays and the number of nights during a Reward stay will count towards the number of stays and nights required for Elite Tier Status qualification.
Charges & Financial Obligations · Company practice
You earn points on the money you pay on a Points & Money stay
Members earn points on any money spent on Eligible Spend for Points & Money Rewards stays, and earn points for incidental charges on all-Points Reward stays only.
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Members will earn Points for Points & Money Rewards™ stays on any money spent on Eligible Spend. Members will earn Points for incidental charges for all Points Rewards stays only.
Legal Rights & Agreement Rules · Procedure
Reward recipients may have to sign a release and permit use of their name or photo
Recipients of Rewards may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Recipients of Rewards may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
Charges & Financial Obligations · Restriction or exception
Event Bonus Points need to be written into the event contract
Only the individual stipulated in the event contract is eligible to receive the Bonus Points awarded through the Hilton Honors Group & Event Bonus on the eligible charges associated with the event, and the person who signs the contract does not have to be the person who receives the points. Bonus Points must be included in the event contract for Bonus Points to be awarded.
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Only the individual stipulated in the event contract is eligible to receive Hilton Honors Bonus Points (“Bonus Points”) awarded through the Hilton Honors Group & Event Bonus on eligible charges associated with the event. The individual that signs the contract does not need to be the individual that receives the Bonus Points. Bonus Points must be included in the event contract for Bonus Points to be awarded.
Account & Service Control · Context
The points recipient need not be the guest or attend
The recipient of Bonus Points awarded through the Hilton Honors Group & Event Bonus does not need to be a registered guest or to attend the meeting or event, but must be a Member of Hilton Honors to receive the points in connection with the event. Members booking on behalf of their employer must notify the hotel before the Bonus Points are issued if that issuance would otherwise affect the booking.
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The recipient of Bonus Points awarded through the Hilton Honors Group & Event Bonus does not need to be a registered guest or attend the meeting or event. The recipient must be a Member of Hilton Honors to receive Bonus Points in connection with the event. Hilton Honors Group & Event Bonus recipients booking on behalf of their employer must notify the hotel prior to the issuance of the Bonus Points if such issuance violates their employer's policies.
Account & Service Control · Restriction or exception
Who can earn event Bonus Points
The Hilton Honors Group & Event Bonus is available to any Hilton Honors member, including individuals, professional meeting and event planners, individuals booking events on behalf of their employer, including B2B pooled accounts, tour operators, and travel agents, travel sellers and conference planners that book a qualifying event. Hilton employees and hotel team members are not eligible to accrue points under the program.
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The Hilton Honors Group & Event Bonus is available to any Hilton Honors member, including, but not limited to, individuals, professional meeting and event planners, individuals booking events on behalf of their employer (including B2B Pooled Accounts), tour operators, and travel agents/travel sellers/conference planners that book a qualifying event. Hilton employees and hotel team members are not eligible to accrue Points when contracting business on behalf of Hilton at any property within the Hilton portfolio.
Charges & Financial Obligations · Company practice
Event Bonus Points are two per dollar on eligible spend
Members earn two (2) Bonus Points per U.S. dollar spent on Eligible Spend for qualifying events. The points are based on local currency converted to U.S. dollars, converted on the day final payment is received for the event using a published rate of exchange in effect at that time, determined at Hilton Honors’ sole discretion on standard currency conversion methods.
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Members will earn two (2) Bonus Points per U.S. dollar spent on Eligible Spend for qualifying events. Bonus Points awarded will be based on local currency converted to U.S. dollars. Local currency will be converted to U.S. dollars on the day final payment is received for the event using a published rate of exchange in effect at time of conversion. This rate will be determined at Hilton Honors’ sole discretion, based on standard currency conversion methods.
Charges & Financial Obligations · Context
What counts as a qualifying event
A qualifying event may include, but is not limited to, a group or business meeting, a conference, a room block, a wedding reception, a family reunion or other event contracted through the sales or catering department and sold at published rates.
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A qualifying event may include, but is not limited to, a group or business meeting, conference, room block, wedding reception, family reunion or other event contracted through the sales or catering department and sold at published rates.
Charges & Financial Obligations · Restriction or exception
What event spend earns points, and what does not
Eligible charges for the event include all guest rooms, whether paid for by individuals or billed to a master bill, and all meeting room and event space rentals. Event related spend excludes taxes, gratuities, service charges, administrative charges, mandatory daily charges such as resort fees, rebates and commissions, and the eligibility of all other charges, such as catering and audio-visual, is at the sole discretion of the hotel. Where room rental is included as part of a per-person meeting package, awarding Bonus Points on a portion of the package is at the discretion of the hotel.
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Eligible charges include: (1) All guest rooms (whether paid for by individuals or billed to a master bill), AND (2) All meeting room and event space rentals.
Event related spend excludes taxes, gratuities, services charges, administrative charges, mandatory daily charges such as resort fees, rebates, and commissions. Eligibility of all other charges (such as catering, audio/ visual, etc.) are at the sole discretion of the hotel.
In the case where room rental/room hire is included as part of a per person meeting package, awarding Bonus Points on a portion of the package is at the discretion of the hotel.
Charges & Financial Obligations · Restriction or exception
The event offer is for new bookings, and master-billed rooms earn nothing
The offer is valid for new event bookings only. If guest rooms are included in the contract, members who reserve and pay for those rooms directly are also eligible to earn points and eligible benefits under the Program Terms and Conditions, but if guest rooms are included in the contract and charged to a master bill, members are not eligible to earn points on the room rate.
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Offer is valid for new event bookings only. If guest rooms are included in the contract, Members who reserve and are pay for those rooms directly are also eligible to earn Points and eligible Hilton Honors benefits in accordance with Hilton Honors Terms and Conditions. If guest rooms are included in the contract and charged to a master bill, Members are not eligible to earn Points on room rate. Members will still receive Point credit on incidental charges (those charged to a Member’s room) paid for directly by the Member at check-out and all eligible Hilton Honors benefits. Incidental charges billed to a master bill are not eligible for Point credit.
Charges & Financial Obligations · Company practice
Event Bonus Points are capped at $100,000 of charges and post slowly
Bonus Points awarded through the Hilton Honors Group & Event Bonus can be awarded on charges up to $100,000 U.S. dollars, and there is no limit on the number of Bonus Points that can be awarded per event. Six to eight weeks should be allowed after the event has been paid for in full for the Bonus Points to be posted to the member’s account.
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Bonus Points awarded through the Hilton Honors Group & Event Bonus can be awarded on charges up to $100,000 U.S. dollars. There is no limit on the number of Bonus Points that can be awarded per event.
Please allow 6-8 weeks after the event has been paid for in full for posting of Bonus Points to Member's account.
Charges & Financial Obligations · Company practice
Participating hotels must award event bonus points
The Hilton Honors Group & Event Bonus is available globally at Participating Hotels, and if a member requests Bonus Points from one of these hotels for a qualifying event, the hotel must award them.
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Hilton Honors Group & Event Bonus is available globally at Participating Hotels. If a member requests Bonus Points from one of these hotels for a qualifying event, the hotel must award them.
Charges & Financial Obligations · Restriction or exception
No event points if the event is not held
Hilton Honors Bonus Points will not be awarded for “no show” or cancelled events where a member has booked an event guaranteed with a credit card but does not hold the event, irrespective of whether the credit card is charged for any part of the event under the hotel’s “no show” or cancellation policy.
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Hilton Honors Bonus Points will NOT be awarded for "no show" or cancelled events when a Member has booked an event guaranteed with a credit card but does not hold the event -- irrespective of whether the Member's credit card is charged for any portion of the event per the hotel's "no show" or cancellation policy.
Legal Rights & Agreement Rules · Context
Event bonus points follow the program terms
Hilton Honors membership, the earning of Bonus Points and the redemption of Bonus Points are all subject to the Hilton Honors Program Terms and Conditions, and Group & Event Bonus earnings are void where prohibited or restricted by local law.
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Hilton Honors membership, earning of Bonus Points, and redemption of Bonus Points are subject to Hilton Honors Program Terms and Conditions. Hilton Honors Group & Event Bonus earnings are void where prohibited or restricted by local law.
Charges & Financial Obligations · Company practice
Event Credit vouchers turn points into booking credit
Hilton Honors Event Credits are vouchers obtained by redeeming Hilton Honors Points and usable as a credit against future bookings, at any hotel in the Hilton Portfolio even if that hotel does not take part in the Group & Event Bonus. The increments are 25,000 points = $50, 50,000 = $100, 75,000 = $150, 125,000 = $250, and 250,000 = $500. Members redeem by calling +1 844-593-8299, and the voucher is emailed to the member to present at the hotel at the time of payment.
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Hilton Honors Event Credits are vouchers that can be obtained by redeeming Hilton Honors Points and can be used as a credit against future bookings. Event Credit vouchers may be redeemed at any hotel in the Hilton Portfolio, even if the hotel does not participate in the Hilton Honors Group & Event Bonus. Event Credit vouchers are available in the following increments:
25,000 Points = $50 U.S. dollars
50,000 Points = $100 U.S. dollars
75,000 Points = $150 U.S. dollars
125,000 Points = $250 U.S. dollars
250,000 Points = $500 U.S. dollars
Members can redeem Points for Event Credits by calling +1 844-593-8299. The Event Credit voucher for the corresponding amount will then be sent to the Member via email. Members must present the voucher to the hotel at time of payment to receive the corresponding discount (U.S. $50, $100, $150, $250 or $500).
Charges & Financial Obligations · Restriction or exception
You can send 500,000 points a year and receive 2,000,000
Hilton Honors members can transfer points to another member through Points Pooling or a 1-to-1 transfer in increments of 1,000 Points and up to 500,000 Points. Each member is limited to sending no more than 500,000 points and receiving two million (2,000,000) points via pooling or transfers combined per calendar year, and any points beyond those limits will not be posted to any account. The limits are at Hilton Honors’ sole discretion and subject to change.
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Hilton Honors Members can transfer Hilton Honors Points to another Hilton Honors Member through Points Pooling or 1-to-1 transfer in increments of 1,000 Points and up to 500,000 Points. Each Hilton Honors Member is limited to sending no more than five hundred thousand (500,000) Points and receiving two million (2,000,000) Points via Points Pooling or Transfers combined per calendar year. Each Hilton Honors Member is limited to making six (6) transfers to other member accounts and six (6) Hilton Points Pooling transactions per calendar year. Invitations to join a Points Pool is not considered transactional. Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling.
Any Points beyond these limits will not be posted to any Member's account. Limits are at the sole discretion of Hilton Honors and are subject to change.
Account & Service Control · Restriction or exception
New members can transfer points after 30 days with activity, or 90 days regardless
A new Hilton Honors member can pool, transfer or receive points thirty (30) days after enrollment, provided they have activity on their account. After ninety (90) days of enrollment a new member is eligible to pool, transfer or receive points regardless of their account activity.
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A new Hilton Honors Member can pool, transfer, or receive Points thirty (30) days after enrollment, providing they have activity on their account. After ninety (90) days of enrollment, a new Member is eligible to pool, transfer, or receive Points regardless of their account activity.
Legal Rights & Agreement Rules · Restriction or exception
Selling points is prohibited, and misuse can forfeit the whole account
The sale of Hilton Honors Points, Rewards or other benefits, other than by Hilton Honors, is expressly prohibited. Any improper usage of Hilton Honors Points is grounds for immediate confiscation and forfeiture of those points, and may be grounds for the forfeiture of all points in the member’s account and for the member’s ejection from the Hilton Honors Program, as determined by Hilton Honors.
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The sale of Hilton Honors Points, Rewards or other benefits, other than by Hilton Honors is expressly prohibited. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeit of such Points and may be grounds for the forfeiture of all Points in the Member's account and the Member's ejection from the Hilton Honors Program, as determined by Hilton Honors .
Account & Service Control · Procedure
An email address is required to transfer points
An email address is required for a points transfer and is used only for transactional and marketing communications related to the transaction, and the Hilton Honors Terms and Conditions apply to the transfer.
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An email address is required and will only be used for transactional and marketing communications related to this transaction. All
Effective April 1, 2004, new Hilton Honors Mutual Fund accounts are no longer available, and members who had a Mutual Fund account as of March 31, 2004 continue to receive Mutual Fund benefits.
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Effective April 1, 2004, new Hilton Honors Mutual Fund accounts (“Mutual Fund accounts”) are no longer available. Members who have a Mutual Fund account as of March 31, 2004 will continue to receive Mutual Fund benefits.
Account & Service Control · Context
What a Mutual Fund account is for
Hilton Honors Mutual Fund benefits are designed to let legally married couples combine their point earnings toward Rewards, and/or combine their stay and spend earnings toward promotional or Elite qualifications. The Mutual Fund is not designed to award duplicate bonuses and/or Rewards.
Supporting quotations
Hilton Honors Mutual Fund benefits are designed to allow legally married couples to combine their Point earnings toward Rewards, and/or to combine their stay/spend earnings toward special promotion qualifications or Elite qualification. The Hilton Honors Mutual Fund is not designed to award duplicate bonuses and/or Rewards.
Account & Service Control · Restriction or exception
A Mutual Fund can extend benefits to two rooms
Hilton Honors member benefits for Mutual Fund accounts may be extended for up to two (2) rooms, provided both members are present and have a room registered in each member’s name.
Supporting quotations
Hilton Honors member benefits for Mutual Fund accounts may be extended for up to two (2) rooms, provided both members are present and have a room registered in each member’s name.
Account & Service Control · Restriction or exception
Only legally married couples can hold a Mutual Fund
Hilton Honors Mutual Fund accounts are available only to couples legally married under the laws of the state, province, territory or country in which the couple resides.
Supporting quotations
Hilton Honors Mutual Fund accounts are available only to couples legally married under the laws of the state, province, territory, or country in which the couple resides.
Charges & Financial Obligations · Restriction or exception
A Mutual Fund gets one enrollment or activation bonus
For all Hilton Honors Mutual Fund accounts combined between January 1, 1990 and March 31, 2004, only one Hilton Honors enrollment or activation bonus is permitted in the joint account.
Supporting quotations
For all Hilton Honors Mutual Fund accounts combined between January 1, 1990 and March 31, 2004, only one Hilton Honors enrollment or activation bonus will be permitted in the joint account.
Account & Service Control · Procedure
A Mutual Fund has one number, one statement and one balance
Each spouse in a Mutual Fund is issued the same Hilton Honors account number, and when the Mutual Fund is established one spouse’s name and address is designated as the recipient of all Hilton Honors mailings. Only one statement is issued per Mutual Fund account, the individual travel of either spouse appears on the combined statement, and when a Reward is requested the points are deducted from the combined balance; individual balances are not maintained or available to Mutual Fund participants.
Supporting quotations
Each spouse participating in a Hilton Honors Mutual Fund will be issued the same Hilton Honors account number. At the time a Hilton Honors Mutual Fund is established, the name and address of one spouse will be designated as the recipient of all Hilton Honors mailings.
Only one (1) statement will be issued per Hilton Honors Mutual Fund account. The individual travel accumulated by either spouse will appear on a combined Hilton Honors Mutual Fund statement. When a Reward is requested, the Points will be deducted from the combined balance. Individual balances will not be maintained or available to Hilton Honors Mutual Fund participants.
Account & Service Control · Company practice
Either spouse can spend the points, and Hilton is not the referee
Either spouse acting alone may use any accumulated points to request any Reward for which the Mutual Fund has sufficient points. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between members about the use of points accumulated in the Mutual Fund account.
Supporting quotations
Either spouse acting alone may use any accumulated Points to request any Reward(s) for which the Hilton Honors Mutual Fund has sufficient Points. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the use of Points accumulated in the Hilton Honors Mutual Fund account.
Account & Service Control · Procedure
What happens to the points if a spouse dies or divorces
If a member dies, the points in the Mutual Fund go to the surviving spouse. If the marriage is dissolved, 50% of the points in the Mutual Fund go to each member. Both spouses must sign to request dissolution of the account, and Hilton Honors may require official documentation evidencing death or dissolution of marriage.
Supporting quotations
In case of the death of a Member, Points in the Hilton Honors Mutual Fund will go to the surviving spouse. In the event of dissolution of marriage, 50% of Points in the Hilton Honors Mutual Fund will go to each Member. Both spouses must sign to request dissolution of account. Hilton Honors may require official documentation evidencing death or dissolution of marriage. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the dissolution of Hilton Honors Mutual Fund accounts. Except as specifically provided herein, neither accrued Points nor Certificates are transferable in the event of death, as part of a domestic relations matter or otherwise by operation of law.
Legal Rights & Agreement Rules · Context
The program terms apply to Mutual Fund accounts too
All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants, and all interpretations of the terms are at the sole discretion of Hilton Honors.
Supporting quotations
All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. All interpretations of Program Terms and Conditions shall be at the sole discretion of Hilton Honors.
Security & Safeguards · Company commitment
Keep your login details safe — you carry the risk
Each member is responsible for creating private account access information and for maintaining the security of that information. If the security of that information is breached, Hilton Honors is not liable for any access to the account that results, unless the breach results from an act or omission of Hilton Honors.
Supporting quotations
Each Member is responsible for creating private account access information and for maintaining the security of that information. If the security of that information is breached, Hilton Honors shall not be liable for any access to that account that occurs as a result, unless the breach is a result of an act or omission of Hilton Honors. If Member becomes aware of any fraudulent activity or evidence of a breach, including unauthorized Reward redemption or transfer of Member's Points , Member must report such activity to Hilton Honors within twelve (12) months of it occurring and provide all further requested information and cooperation with Hilton Honors to be eligible for reinstatement of lost Hilton Honors Points or Rewards, which reinstatement may be awarded in Hilton Honors' sole discretion. Following review of such activity, if Hilton Honors determines unauthorized activity by a third party resulted in a reduction of Members’ Points, Hilton Honors will restore those Points, unless Hilton Honors determines that Member violated the Program Terms and Conditions or the fraudulent activity or breach was caused by an act or omission of Members. In no event shall Hilton Honors be responsible for reimbursing the Member for other damages or losses claimed to occur as a result of that unauthorized access.
Account & Service Control · Company practice
Hilton can suspend or discontinue your membership
Hilton Honors reserves the right to suspend or discontinue Hilton Honors membership, including any Elite Tier Status — Silver, Gold, Diamond and Diamond Reserve — for any member who appears to be using the program in a manner inconsistent with the Program Terms and Conditions or the intent of the program, or any portion of it.
Supporting quotations
Hilton Honors reserves the right to suspend or discontinue Hilton Honors membership, including any Elite Tier Status (including Silver Elite Tier Status, Gold Elite Tier Status, Diamond Elite Tier Status and Diamond Reserve Elite Tier Status), for any Member who appears to be using the Program in a manner inconsistent with the Program Terms and Conditions or intent of the Program or any portion of the Program, including, but not limited to, Reward redemption or Certificate use. Hilton Honors also reserves the right to discontinue membership for any Member that Hilton Honors reasonably believes, in its sole discretion, has: (a) acted in a manner inconsistent with applicable laws, regulations or ordinances; (b) breached or violated any of these Program Terms and Conditions; (c) engaged in any fraudulent or dishonest behavior, theft, misconduct or wrongdoing in connection with the account, including without limitation, involving Reward redemption or Certificate use, or other Member benefits; (d) engaged in any abusive, fraudulent, disruptive, inappropriate, offensive or hostile conduct, whether it be physical, verbal or written form, towards any Hilton Portfolio property or their guests or employees, or towards Hilton or any of its employees or contractors; or (e) failed to pay any bills or accounts due to Hilton or any Hilton Portfolio property.
Account & Service Control · Company practice
Losing your membership can mean losing your points
Discontinued membership may result in the loss of all accumulated points and the cancellation of Hilton Honors certificates, benefits and privileges, including the loss of any associated Elite Tier Status. Hilton also reserves the right to take appropriate administrative or legal action as it deems necessary, in its sole discretion.
Supporting quotations
Discontinued membership may result in the loss of all accumulated Points and the cancellation of Hilton Honors Certificates, benefits and privileges, including the loss of any associated Elite Tier Status. In addition to discontinuance of Hilton Honors membership, Hilton Honors shall have the right to take appropriate administrative or legal action as it deems necessary in its sole discretion.
Legal Rights & Agreement Rules · Restriction or exception
Points, certificates and benefits cannot be sold or bartered
The sale or barter of any Hilton Honors Points, certificates, Rewards confirmations or other Hilton Honors benefits other than by Hilton Honors is prohibited, and any points, certificates or benefits that Hilton deems in its sole discretion to have been transferred, sold or assigned in violation of the Program Terms and Conditions may be confiscated or cancelled.
Supporting quotations
The sale or barter of any Hilton Honors Points, Certificates, Rewards Confirmations or other Hilton Honors benefits other than by Hilton Honors is prohibited. Any Points, Certificates or benefits which Hilton deems in its sole discretion to have been transferred, sold or assigned in violation of Program Terms and Conditions may be confiscated or canceled.
Legal Rights & Agreement Rules · Restriction or exception
Hilton is not responsible if a partner changes or drops its offer
Hilton Honors is not responsible and assumes no liability for changes or discontinuances of any Marketing Partners’ services or products, which may affect the Program Rewards offered, the accrual of points or the devaluation of certificates.
Supporting quotations
Hilton Honors is not responsible, and assumes no liability, for changes or discontinuances of any Marketing Partners’ service or product(s) which may affect Program Rewards offered, the accrual of Points or devaluation of Certificates.
Account & Service Control · Procedure
A deceased member’s points can be transferred to other members
On a member’s death, the deceased member’s points can be transferred to another Hilton Honors member, or to several, once Hilton receives and approves the required documentation. There is no minimum or maximum number of points that can be transferred, but Elite Tier Status, nights, stays and Eligible Spend cannot be transferred. The transfer request and required documents must be provided within one (1) year of the date of death and each request is processed individually, no fee is charged, and the receiving member or members receive the transferred points within five (5) business days of Hilton’s receipt and approval of the completed documentation.
Supporting quotations
a. In the event of a Hilton Honors Member's death, the deceased Member’s Points can be transferred to another Hilton Honors Member(s) upon Hilton's receipt and approval of the required documentation. The deceased Member’s Points can be transferred to multiple Members. There's no minimum or maximum number of Points that can be transferred. Elite Tier Status, nights, stays, or Eligible Spend can't be transferred, and won't count towards Elite Tier Status.
b. The transfer request and required documents must be provided within one (1) year from the date of the Member's death. Each transfer request must be processed individually.
c. No fee will be charged to transfer a deceased Member’s Points.
d. The receiving Member(s) will receive the transferred Points within five (5) business days of Hilton's receipt and approval of the completed documentation and information requested.
Account & Service Control · Procedure
What to send to claim a deceased member’s points
To request the transfer, complete the Declaration form and send it to priorityletter@hilton.com, and provide a copy of the deceased member’s death certificate, where a certified copy is not required, and an official document establishing the legal authority of the individual over the deceased member’s estate. The requesting individual must already have a Hilton Honors account to receive the points; a new account cannot be created just to receive them.
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To request the transfer of Points from a deceased Member’s account, complete the steps below:
The deceased Member's death certificate (a certified copy isn’t required).
An official document establishing the legal authority of the individual over the deceased Member's estate.
The requesting individual must have an existing Hilton Honors account to receive the deceased Member’s Points. A new account can't be created just to receive these Points.
Account & Service Control · Company practice
Hilton decides deceased-member transfer requests, finally
Deceased member points transfers are made within the sole discretion of the Hilton Honors team, and any decision made in response to a transfer request is final and not subject to further review or dispute.
Supporting quotations
Note: Deceased Member’s Points transfers will be made within the sole discretion of the Hilton Honors team. Any decision made by Hilton Honors in response to a request for transfer is final and not subject to further review or dispute.
Legal Rights & Agreement Rules · Company practice
New York law applies and class actions are excluded
These Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules that would apply another state’s law. Claims may not be resolved through any form of class action, and by participating in the Hilton Honors Program members consent to the jurisdiction and venue set out in the terms.
Supporting quotations
These Hilton Honors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. Claims may not be resolved through any form of class action. By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. The Program Terms and Conditions set forth here in supersede all prior Program Terms and Conditions.
Legal Rights & Agreement Rules · Restriction or exception
The program and its services are provided as-is, without warranties
Hilton Honors provides the Hilton Honors Program, these and other materials, and other services and products “AS-IS”, and, to the fullest extent permitted by applicable law, expressly disclaims any warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, design, accuracy, capability, sufficiency, suitability and others of that kind.
Supporting quotations
HILTON HONORS PROVIDES THE HILTON HONORS PROGRAM, THESE AND OTHER MATERIALS, AND OTHER SERVICES AND PRODUCTS "AS-IS" AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. You also agree that Hilton Honors does not represent, warrant or guaranty that the Hilton Honors Program or any such other products and services will be uninterrupted, without omissions or error free, or that defects will be corrected or changes implemented. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL HILTON BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE HILTON HONORS PROGRAM OR ANY SUCH OTHER PRODUCTS AND SERVICES, EVEN IF A HILTON HONORS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. In the event Hilton Honors is held liable for any damages related to such matters, your sole and exclusive remedy will be limited to reimbursement for services or products paid by you to the entity held liable which were not provided by such entity. You hereby waive any and all rights to bring any claim or action related to such matters in any forum beyond two (2) years after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based. If any provision(s) of these Official Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect. The failure by Hilton Honors to exercise rights granted to Hilton Honors hereunder upon the occurrence of any of the contingencies set forth in this agreement will not constitute a waiver of such rights upon the recurrence of such contingency.
Legal Rights & Agreement Rules · Company practice
The China-specific terms override the program terms where they conflict
If you are a member regularly residing in Chinese Mainland with the citizenship of the People’s Republic of China, the following terms apply between you and Hilton in addition to the Program Terms and Conditions presented above, and in the event of any conflict between these specific terms and the Program Terms and Conditions, the specific terms supersede.
Supporting quotations
IF YOU ARE A MEMBER REGULARLY RESIDING IN CHINESE MAINLAND WITH THE CITIZENSHIP OF THE PEOPLE’S REPUBLIC OF CHINA, THE FOLLOWING TERMS WILL APPLY BETWEEN YOU AND US IN ADDITION TO OUR PROGRAM TERMS AND CONDITIONS PRESENTED ABOVE. IN THE EVENT OF ANY CONFLICT BETWEEN THESE SPECIFIC TERMS & CONDITIONS AND THOSE PROGRAM TERMS AND CONDITIONS, THESE SPECIFIC TERMS & CONDITIONS SHALL SUPERSEDE.
Legal Rights & Agreement Rules · User right or choice
China members get prior notice of changes and can opt out by leaving
Hilton Honors will give members prior notice of any material changes to the Program Terms and Conditions as required by the laws of the People’s Republic of China. On receipt of notice of changes, you may opt out of any such changes by terminating your Honors membership through the Hilton Honors app, by calling one of the global phone numbers, or by sending an email to HiltonHonors@hilton.com.
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Hilton Honors will provide Members with prior notice of any material changes to these Program Terms and Conditions as required by the laws of the People’s Republic of China. Upon receipt of notice of changes to these Program Terms and Conditions, you may opt-out of any such changes by terminating your Honors membership via the Hilton Honors app, or calling one of our global phone numbers or sending an email to
HiltonHonors@hilton.com, Opens new tab.
Legal Rights & Agreement Rules · Company practice
PRC law governs for China members, and disputes go to negotiation then court
Any disputes arising from these Program Terms and Conditions or any specific terms, the interpretation of them, or any other matters not expressly stipulated in them, are governed by the laws of the People’s Republic of China. Any dispute or controversy arising in connection with the terms is to be resolved through negotiation in good faith, and if that consultation fails either party may file a lawsuit with a competent court with jurisdiction at the place where the defendant is domiciled.
Supporting quotations
Any disputes arising from these Program Terms and Conditions or any specific terms & conditions, the interpretation of these Program Terms and Conditions or any specific terms & conditions, or any other matters not expressly stipulated herein or therein, shall be governed by the laws of the People’s Republic of China.
Any dispute or controversy arising from or in connection with these Program Terms and Conditions Clause or any specific terms & conditions shall be resolved through negotiation in good faith. If such consultation fails, either party may file a lawsuit with a competent court with jurisdiction at the place where the defendant is domiciled.
Legal Rights & Agreement Rules · Restriction or exception
The class-action exclusion does not apply to China members
Any content in the Program Terms and Conditions relating to class action does not apply to members residing in Chinese Mainland with the citizenship of the People’s Republic of China.
Supporting quotations
Any content in these Program Terms and Conditions relevant to class action does not apply to Members residing in Chinese Mainland with the citizenship of the People’s Republic of China.
Account & Service Control · Company practice
Member amenities are discretionary, and not transferable
Hilton Honors membership affords members certain services and benefits, the “Amenities”. These are offered solely at the discretion of Hilton Honors and the Participating Hotels, and not all Amenities are provided by all Participating Hotels; where a resort fee is required as part of a booking you should check with the hotel about the Amenities included. Members must be the registered, paying and staying guest to qualify for on-property Amenities, and Member Amenities are not transferable to any other individual, including to other Hilton Honors Members.
Terms & Conditions, Opens new tab. Hilton Honors membership affords Hilton Honors Members with certain services and benefits (”Amenities”). These Amenities are offered solely at the discretion of Hilton Honors and Participating Hotels. Not all Amenities are provided by all Participating Hotels. When a resort fee is required as part of a hotel booking, check with the Participating Hotel for more information about the included Amenities. Hilton Honors Members must be the registered, paying and staying guest to qualify for on-property Amenities. Member Amenities are not transferable to any other individual including to other Hilton Honors Members. Current Hilton Honors Amenities include:
Not stated here
The Member Benefits Terms & Conditions linked from this page are a separate document that this source does not supply, so what they say about the Amenities is not stated here.
Account & Service Control · Procedure
How to reach member services
Members can call the private Hilton Honors reservation number in the United States and Canada, +1 800-4HONORS, or one of the global phone numbers outside the United States and Canada, and there are dedicated Hilton Reservations and Customer Care offices for member inquiries.
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Private Hilton Honors Reservation Number in the U.S. and Canada:
+1 800-4HONORS, Opens new tab. Outside the U.S. and Canada, call one of our
Dedicated Hilton Reservations and Customer Care offices for Member inquiries.
Account & Service Control · Procedure
The program has email addresses for members and for each region
The document lists the email contacts for member service: the general HiltonHonors@hilton.com address, and separate addresses for Mexico, Latin America and South America; France; the United Kingdom, Europe, Middle East, Africa and Nordic (English); Germany; and Italy.
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Email Contacts:
HiltonHonors@hilton.com, Opens new tab
Mexico/Latin America/South America -
MexicoHiltonHonors@hilton.com, Opens new tab
France -
HiltonHonorsfr@hilton.com, Opens new tab
United Kingdom/Europe/Middle East/Africa/Nordic (English) -
HiltonHonors@hilton.com, Opens new tab
Germany -
HiltonHonorsde@hilton.com, Opens new tab
Account & Service Control · Procedure
More regional email contacts: Spain, the Middle East and Africa, and Asia
The list of email contacts continues with addresses for Spain, for the Middle East and Africa, and for Asia, in addition to the general and other regional addresses given earlier in the list.
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Italy -
HiltonHonorsita@hilton.com, Opens new tab
Spain -
HiltonHonorses@hilton.com, Opens new tab
Middle East and Africa -
MEAHiltonHonors@hilton.com, Opens new tab
Asia -
AsiaHiltonHonors@hilton.com, Opens new tab
Account & Service Control · Procedure
Online account access and the automated account line
Members can reach their account information online. Automated account inquiry by telephone is available twenty-four hours a day, seven days a week, on 1-800-548-8690 in the United States and Canada (toll-free) and +1-800-449-4155 outside the United States.
Automated Account Inquiry: Telephone 24 hours a day, seven (7) days a week. In the U.S. and Canada (toll-free): 1-800-548-8690. Outside the U.S.: +1-800-449-4155.
Account & Service Control · Procedure
Digital check-in means the hotel may hold your card, and Hilton signs the register for you
Pre-Registration and Digital Check-In are available to all members for whom Hilton Honors has room preference information and a valid credit card number on file. Participating Hotels may place a hold on a member’s credit card for costs of services in addition to the applicable room rate, and by using Digital Check-In the member consents to that credit hold as part of the agreed cost of service. Hilton Honors has notified all credit card services that any such hold placed by certain Participating Hotels in New York and not used for services rendered should be released upon the member’s departure, and as part of the Digital Check-In program the member consents to Hilton Honors acting as the member’s agent for the limited purpose of signing the Participating Hotel’s guest register on the member’s behalf.
Supporting quotations
Pre-Registration and Digital Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. Participating Hotels may place a hold on a Member's credit card for costs of services in addition to applicable room rates. Hilton Honors has notified all credit card services that any such credit held by certain Participating Hotels in New York and not used for services rendered should be released upon the Member’s departure. By using Digital Check-In, the Member consents to a credit hold by the Participating Hotel as part of the agreed-upon cost of service. As part of the Hilton Honors Digital Check-In program, Member consents to Hilton Honors acting as Member's agent for the limited purpose of signing the Participating Hotel's guest register on behalf of the Member.
Account & Service Control · Procedure
Reward stays can be booked for points online
Members can request hotel Reward Stays online for points, by clicking the “Reward” tab in their online account.
Supporting quotations
Online Point redemption for Hotel Reward Stays requests. Members may access their
Account & Service Control · Restriction or exception
The second guest stays free, with limits
A guest stays free in the member’s room on qualifying Stays at Participating Hotels when there are additional charges for double occupancy. The benefit excludes Stays at Participating Hotels where the room rate includes extra components such as food and beverage, activities or parking, or at specialized room rates such as package or bed and breakfast rates, or taxes quoted as a per-person or per-room charge, and it does not apply at All-Inclusive Participating Hotels.
Supporting quotations
2nd Guest Stays Free: A guest stays free in the Member's room on qualifying Stays at Participating Hotels when there are additional charges for double occupancy. This benefit excludes Stays at any Participating Hotels when the room rate includes extra components (e.g., food & beverage, activities, parking, etc.); specialized room rates (e.g. package rates, bed & breakfast rates, etc.) or taxes that are quoted as a per person or per room charge; or at All-Inclusive Participating Hotels.
Account & Service Control · Restriction or exception
Late check-out must be requested and is subject to availability
For all members except Diamond Reserve Elite Tier Status, late check-out must be requested and is subject to availability.
Supporting quotations
Late Check-Out: For all Members except Diamond Reserve Elite Tier Status, late checkout must be requested and is subject to availability.
Account & Service Control · Context
Many hotels offer expedited digital check-out
Many hotels within the Hilton Portfolio offer an expedited Check-Out.
Supporting quotations
Digital Check-Out: Many hotels within the Hilton Portfolio offer expedited Check-Out.
Account & Service Control · Company commitment
Two bottles of water per stay at Waldorf Astoria Qasr al Sharq
At Waldorf Astoria Qasr al Sharq, all members receive two complimentary bottles of water per Stay.
Supporting quotations
At Waldorf Astoria Qasr al Sharq, all Members will receive two complimentary bottles of water per Stay.
Account & Service Control · Restriction or exception
On-property benefits need a booking through a qualifying channel
Qualification for all on-property Hilton Honors benefits — including complimentary standard WiFi access and MyWay benefits such as complimentary snacks and beverages, a complimentary continental breakfast or a Daily Food & Beverage Credit, and space-available upgrades — requires a confirmed reservation made through one of these channels: an official direct Hilton hotel brand or Hilton Honors website, the Hilton Reservations and Customer Care phone line, the Hilton Honors or Hilton mobile application, directly at a hotel in the Hilton Portfolio, or through an IATA accredited retail travel agent booking through a Hilton channel or the Global Distribution Systems Amadeus, Apollo/Galileo, Worldspan and SABRE.
Supporting quotations
Qualification for all on-property Hilton Honors benefits, including complimentary standard WiFi access and MyWay benefits such as complimentary snacks and beverages, complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region), and space-available upgrades , requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, HiltonHonors.com, Hilton.com, Hampton.com, etc.), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, directly at a hotel in the Hilton Portfolio, or through an IATA accredited retail travel agent professional ("Travel Agent") booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE.
Charges & Financial Obligations · Restriction or exception
Event Credit vouchers convert at month-end rates and expire after a year
For currencies other than U.S. dollars, the conversion of an Event Credit voucher is based on the prevailing month-end exchange rate on the day the final bill is created for the event, and conversion rates can be obtained directly from the Participating Hotel’s finance department. Multiple Event Credit vouchers may be redeemed at the same time, Event Credit vouchers expire one year from the date of issuance, and if the total bill is less than the value of the Event Credits the member forfeits any remaining value.
Supporting quotations
For currencies other than U.S. dollars, conversion will be based on the prevailing month-end exchange rate on the day the final bill is created for the event. Conversion rates can be obtained directly from the Participating Hotel’s finance department.
Multiple Event Credit vouchers may be redeemed at the same time. Event Credit Vouchers will expire one year from the date of issuance. If the total bill is less than the value of the Event Credits, Member will forfeit any remaining value.
Charges & Financial Obligations · Restriction or exception
You may buy 160,000 points a year, and the terms can change
Under the non-reservation point purchase, points may be purchased online and members may purchase up to one hundred and sixty thousand (160,000) Hilton Honors Bonus Points per calendar year. Minimum purchase thresholds may apply, and the purchase limit, the minimum thresholds and the cost of points may change at any time without notice, with the total cost shown to members. The Points.com Point Purchase Terms and Conditions are given for the purchase itself.
Supporting quotations
Non-Reservation Point Purchase: Points may be purchased online. Members may purchase up to one hundred sixty thousand (160,000) Hilton Honors Bonus Points per calendar year. Minimum Points purchase thresholds may apply to Points purchases. Purchase limit, minimum Points purchase threshold requirements and cost of Points may change at any time without notice. Total cost of Points will be shown to Member during the purchase process before the purchase is completed. All purchases must be made in U.S. dollars only. Points purchased through this channel will be processed by Points.com and the purchase is subject to the
The Points.com Point Purchase Terms and Conditions linked from this page are a separate document that this source does not supply, so their terms are not stated here.
Legal Rights & Agreement Rules · Context
Purchased points are subject to the program terms
Points purchased under the Point Purchase Program are subject to the Hilton Honors Program Terms and Conditions.
Supporting quotations
Points purchased under the Point Purchase Program are subject to these Program Terms and Conditions.
Account & Service Control · Restriction or exception
New members can buy points after 30 days with activity, or 90 days regardless
A new Hilton Honors member may purchase points thirty (30) days after enrollment if the account reflects activity, including a qualifying stay or earning points through a Hilton Honors Marketing Partner. After ninety (90) days of enrollment a new member is eligible to purchase points regardless of their account activity.
Supporting quotations
A new Hilton Honors Member may purchase Points thirty (30) days after enrollment if the account reflects activity including a qualifying stay or earning Hilton Honors Points through a
Legal Rights & Agreement Rules · Restriction or exception
Bought points cannot be sold, and they are non-refundable
The sale, barter, gift or assignment of Hilton Honors Points, Rewards or other benefits, other than by Hilton Honors, is expressly prohibited. Hilton Honors Points, including points purchased under the Point Purchase Program, are transferable to other Hilton Honors Members, and points purchased under the Point Purchase Program are non-refundable.
Supporting quotations
The sale, barter, gift or assignment of Hilton Honors Points, Rewards, or other benefits, other than by Hilton Honors, is expressly prohibited. Hilton Honors Points, including such Points purchased under the Point Purchase Program, are transferable to other Hilton Honors Members. Points purchased under the Point Purchase Program are non-refundable.
Charges & Financial Obligations · Procedure
Purchased points are posted within 48 hours
Points purchased under the Point Purchase Program are posted to the member’s Hilton Honors account within 48 hours, provided there are no technical issues that prevent posting.
Supporting quotations
Points purchased under the Point Purchase Program will be posted to the Member's Hilton Honors account within 48 hours (provided there are no technical issues that prevent posting).
Charges & Financial Obligations · Restriction or exception
Points bought over the limit are never posted
Each Hilton Honors member, or two (2) members with a single Mutual Fund account, is limited to purchasing no more than one hundred and sixty thousand (160,000) non-reservation points in any calendar year, and any points beyond those limits will not be posted to a member’s account, regardless of whether the member has remitted payment for them.
Supporting quotations
Each Hilton Honors Member or two (2) Members with a single Mutual Fund account are limited to purchasing no more than one hundred and sixty thousand (160,000) Non-Reservation Points in any calendar year. Any Points beyond these limits will not be posted to a Member's account, regardless of whether such Member has remitted payment for such Points.
Legal Rights & Agreement Rules · Company practice
Hilton’s records decide any point discrepancy
In the event of any Hilton Honors point or financial discrepancy, the calculations under the terms are based on the data in Hilton Honors’ records, and that data takes precedence over the data in any other records. Improper usage of Hilton Honors Points is grounds for immediate confiscation and forfeiture of those points, and may be grounds for forfeiting all points in the member’s account and for the member’s ejection from the program, as determined by Hilton Honors.
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In the event of any Hilton Honors Point or financial discrepancy, the calculations under these Terms and Conditions shall be based upon data contained in Hilton Honors’ records, and the data in Hilton Honors’ records shall take precedence over the data in any other records. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeiture of such Points, and may be grounds for the forfeiture of all Points in the Member's account and/or the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors’ sole discretion.
Charges & Financial Obligations · Company practice
Purchased points are redeemed first
Any points purchased will constitute the first points redeemed when the purchasing member redeems points for a Reward.
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Any Points purchased will constitute the first Points redeemed when the purchasing Member redeems Points for a Reward.
Legal Rights & Agreement Rules · Company practice
Buying points means you accept the terms
By using the Point Purchase Program, the member acknowledges and signifies agreement with the terms and conditions that govern it.
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By utilizing the Point Purchase Program, Member acknowledges and signifies agreement with these Terms and Conditions.
Legal Rights & Agreement Rules · Company practice
Hilton can change or end the point purchase program
Hilton Honors membership, the earning of points and the redemption of points are subject to the Program Terms and Conditions, and Hilton Honors reserves the right to change the program’s rules, regulations, terms, travel awards and thresholds, and special offers, at any time without notice, and to terminate the Point Purchase Program with six (6) months’ general notice.
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Hilton Honors membership, earning of Points, and redemption of Points are subject to Hilton Honors Terms and Conditions. Hilton Honors reserves the right to change the Hilton Honors Program rules, regulations, terms, travel awards and thresholds, and special offers, at any time, without notice. Hilton Honors also reserves the right to terminate the Point Purchase Program with six (6) months general notice.
Legal Rights & Agreement Rules · Context
The purchase itself is governed by the Points.com terms
The purchase of points is made under the Points.com Point Purchase Terms and Conditions, which the document links, and the Points.com terms govern the purchase transaction itself; the program terms govern membership, the earning of points and the redemption of points.
The Points.com Point Purchase Terms and Conditions are a separate document that this document links but does not supply.
Data Access & Collection · Company practice
The program adds to the global privacy policy
Your personal information is processed in accordance with the Hilton Global Privacy Policy, the “Privacy Policy”. By participating in the Hilton Honors Program, Hilton may collect additional personal information from you and may use and share it in the ways the program terms describe, in addition to what the Privacy Policy describes. The program terms supplement the Privacy Policy for the processing of members’ personal information, and if you do not agree to the terms you must elect not to join the program.
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We process your personal information in accordance with the
In addition, by participating in the Hilton Honors Program, we may collect additional personal information from you. We may also use and share your personal information in the ways described below, in addition to what is described in the
Privacy Policy, Opens new tab. These Terms and Conditions supplement the Privacy Policy with respect to our processing of the personal information of Hilton Honors Program Members. IF YOU DO NOT AGREE TO THESE TERMS, you must elect NOT to join the Hilton Honors Program.
Not stated here
The Hilton Global Privacy Policy is a separate document that this document links but does not supply.
Data Access & Collection · Procedure
What you must give when you enroll, and what you may add later
Additional personal information collected includes the information you provide when you enroll in the program or manage your profile online. At enrollment you are required to provide your name, physical address and e-mail address, and when you manage your profile online you have the opportunity to provide additional information, such as your preferred airline partners.
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Additional personal information that we collect includes information that you provide when you enroll in the Hilton Honors Program or when you manage your profile online. During enrollment, we require that you provide your name, physical address and e-mail address. When you manage your profile online, you have the opportunity to provide additional information about your preferred airline partners and your loyalty program account numbers with them, your room type preferences, your language preferences, your credit card account(s), your preferences for receiving news, offers and information from companies that are part of the Hilton Portfolio, and to create a User ID and password.
Sharing & Disclosure · Company practice
Your data is shared to run the program and credit your benefits
In addition to the uses and sharing described in the Privacy Policy, Hilton may use and share relevant portions of your personal information in order to administer the Hilton Honors Program. This may include sharing your personal information with its business partners so that you are credited with mileage or other benefits earned through your participation in the program.
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In addition to the uses and sharing described in the
Privacy Policy, Opens new tab, we may use and share relevant portions of your personal information in order to administer the Hilton Honors Program. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program.
Not stated here
The Global Privacy Policy is a separate document that this source does not supply, so its sharing rules are not stated here.
Sharing & Disclosure · Company practice
Enrolling means your data may go to other countries
By enrolling, you also consent to the transfer of your information to countries where Hilton’s information processing facilities, business operations and hotels are located, including the United States and other countries where data protection laws may differ from those of your home country.
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By enrolling, you also consent to the transfer of your information to countries where our information processing facilities, business operations and hotels are located, including the United States and other countries where data protection laws may differ from those of your home country.
Sharing & Disclosure · Company practice
Your data may be shared with a third party to improve it
To ensure that your personal information is accurate and up to date, Hilton may also share your information with a third party for the purpose of updating and enhancing the quality and content of the information it maintains about you.
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To ensure that your personal information is accurate and up-to-date, we may also share your information with a third party for the purpose of updating and enhancing the quality and content of the information we maintain about you.
Data Access & Collection · User right or choice
You get program communications, and can change them
As a member you may receive additional communications from Hilton, including Hilton Honors statements, third-party news and offers specifically for members, and co-branded messages from business partners, and members in certain levels in certain states may also receive post-stay e-mails. You may change the communications you receive by logging onto your account online and managing your preferences as the Privacy Policy describes.
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As a Member, you may receive additional communications from us, including Hilton Honors statements, third party news and offers specifically for Members, and co-branded messages from our business partners. Members of certain levels in certain states may also receive post-stay e-mails from us. You may change the communications you receive from us by logging onto your account online and managing your subscriptions, or by contacting us in the manner described in the
The Global Privacy Policy is a separate document that this source does not supply, so how preferences are managed is not stated here.
Legal Rights & Agreement Rules · Company practice
The terms and the privacy policy can be changed, and continued participation accepts them
Hilton may modify the Program Terms and Conditions from time to time by posting the revised terms on its website, and may also modify the Privacy Policy from time to time as that policy describes. Your continued participation in the program after the posting of changes to the terms or to the Privacy Policy indicates your acceptance of the changes.
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We may modify these Program Terms and Conditions from time to time by posting the revised Program Terms and Conditions on our website. We may also modify the Privacy Policy from time to time as described in the
Privacy Policy, Opens new tab. Your continued participation in the Hilton Honors Program following the posting of changes to these Terms and Conditions, or to the Privacy Policy, will indicate your acceptance of the changes.
Not stated here
The Global Privacy Policy is a separate document that this source does not supply, so how it may be modified is not stated here.
Legal Rights & Agreement Rules · Company commitment
You are responsible for knowing the terms and your points balance
Each member is responsible for reviewing the Program Terms and Conditions and remaining knowledgeable about them and about the number of points in their account. Hilton Honors may attempt, but is not required, to send correspondence to active members to advise them of matters of interest, including notification of point forfeiture or program changes.
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Each Member is responsible for reviewing these Program Terms and Conditions and remaining knowledgeable as to the Program Terms and Conditions and to the number of Points in their account. Hilton Honors may attempt, but is not required, to send correspondence to active Members to advise them of matters of interest, including notification of Point forfeiture or Program changes. Neither Hilton Honors, nor third parties participating as marketing partners in the Program ("Marketing Partners") will be liable for any failure to provide such notices and will not be responsible for incorrect or inaccurate transcription of Member contact information, for problems related to any of the equipment or programming associated with or utilized by the Member, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any website or on-line service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail or other mail or e-mail for whatever reason.