Scope of the Services covers www.wheel.com, the Wheel API, the Wheel Dashboard, clinical services, and linked services
The "Services" governed by these Terms include: (a) the website at www.wheel.com; (b) the Wheel API (application programming interface, access tokens, HTML scripts, code snippets, tools, instructions, documentation, and other materials); (c) the Wheel Dashboard at app.wheel.com; (d) clinical services provided by the Wheel Provider Group; and (e) any other services owned or operated by Wheel that link to these Terms.
Supporting quotations
These Terms govern Your access to and use of the following, which are collectively referred to herein as the “Services”: (a) the website located at www.wheel.com (the “Website”); (b) Wheel’s application programming interface, access tokens, HTML scripts, code snippets, tools, instructions, documentation, and other materials made available by Wheel (collectively, the “Wheel API”); (c) the Wheel Dashboard located at app.wheel.com; (d) the clinical services provided by the Wheel Provider Group; and (e) any other services owned or operated by Wheel which link to these Terms.
Account & Service Control · Restriction or exception
Users must be at least 18, seek care for themselves or an authorized minor, and provide accurate identity data
By accessing or using the Services, you represent, warrant, and covenant that you are at least 18 years old, are the individual seeking treatment (or the lawful parent or legal guardian where expressly permitted by Wheel), provide true, accurate, and complete information including date of birth and identity, and will not misrepresent your identity, age, or authority. Any misrepresentation of age, identity, or legal authority is a material breach of these Terms.
Supporting quotations
By accessing or using the Services, you represent, warrant, and covenant that:
You are at least eighteen (18) years of age;
You are the individual seeking treatment (or are the lawful parent or legal guardian of the individual seeking treatment, where expressly permitted by Us);
All information you provide, including your date of birth and identity information, is true, accurate, and complete; and
You will not misrepresent your identity, age, or authority to obtain Services.
You agree that any misrepresentation of age, identity, or legal authority constitutes a material breach of these Terms.
Account & Service Control · Permission or license
Wheel may verify identity, suspend access, cancel consultations, rescind prescriptions, and terminate minor accounts
Wheel and the Wheel Provider Group reserve the right in their sole discretion to request additional documentation to verify age or identity, suspend or terminate access to the Services, cancel any scheduled consultation, void or rescind any prescription issued in reliance on inaccurate information, take any other lawful action, and immediately terminate the account of any minor who accesses the Services without proper authorization. They are entitled to rely on user-submitted information and are not liable for consequences arising from inaccurate, incomplete, or fraudulent information.
Supporting quotations
Wheel and the Wheel Provider Group reserve the right, in their sole discretion, to:
Request additional documentation to verify age or identity;
Suspend or terminate access to the Services;
Cancel any scheduled consultation;
Void or rescind any prescription issued in reliance on inaccurate information; and
Take any other action permitted by law.
You acknowledge and agree that Wheel and the Wheel Provider Group are entitled to rely on the information you provide and shall not be liable for any consequences arising from inaccurate, incomplete, or fraudulent information submitted by you.
If Wheel determines that a minor has accessed the Services without proper authorization, Wheel may immediately terminate the account and take appropriate corrective action.
Account & Service Control · Restriction or exception
Services may not be used for Workers' Compensation claims or care expected to be covered by Medicare
Wheel does not treat patients presenting with issues or injuries related to Workers' Compensation or patients covered by Medicare, and you agree not to use the Services to seek care for a Workers' Compensation claim or for an issue or injury you expect to be covered by Medicare.
Supporting quotations
Wheel does not treat patients presenting with issues or injuries related to Workers’ Compensation as outlined by the U.S. Department of Labor. You agree that you will not use this site to seek care for an issue or injury arising from a Workers’ Compensation claim.
Wheel does not treat patients covered by the U.S. Government’s health insurance program commonly known as Medicare, which is administered by the U.S. Centers for Medicare and Medicaid Services. You acknowledge this fact, and you agree that you will not use the Services for an issue or injury that you anticipate or expect to be covered by Medicare.
Account & Service Control · Restriction or exception
Account registration requires accurate updated info, credential confidentiality, and MFA/password compliance
Registering for an Account requires creating a password and providing accurate, promptly updated information (such as name, email address, and phone number). Users must maintain Account security, not share login credentials, promptly notify Wheel of suspected unauthorized access, remain responsible for activities of anyone permitted to use their credentials, and comply if Wheel requires password changes or multi-factor authentication.
Supporting quotations
To access and use certain features of the Services, you might need to register for an Account (“Account”) by creating a password and providing your name, email address, phone number and other information. If you register for an Account, you must provide accurate information and promptly update this information if it changes. You also must maintain the security of your Account and promptly notify us if you discover or suspect that someone has accessed your Account without your permission. If you permit others to use your Account credentials, you are responsible for the activities of such users that occur in connection with your Account.
You agree not to share your login credentials and to use reasonable efforts to prevent unauthorized access to your Account. Wheel may require you to change your password or use multi-factor authentication.
Account & Service Control · Restriction or exception
Prohibited uses include reverse engineering, malware, competing products, security bypass, and scraping
Users agree not to (and not to attempt or enable others to): (a) impersonate or misrepresent affiliation; (b) violate laws; (c) reverse engineer, disassemble, decompile, or translate Service software; (d) propagate viruses, Trojan horses, or harmful code; (e) infringe third-party IP; (f) license, sell, or commercially exploit the Services; (g) develop competing products or act to Wheel's commercial disadvantage; (h) damage, disrupt, or overburden the Services; (i) violate security or gain unauthorized access; (j) bypass security or technological protections; (k) remove or alter IP, warranty, or disclaimer notices; (l) use manual or automated processes to monitor or copy content; (m) reproduce, distribute, aggregate, or use Service data, text, or reports for a database; or (n) exceed the granted scope of use.
Supporting quotations
You agree that you will not, and will not attempt to: (a) impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; (b) use the Services to violate any local, state, national or international law; (c) reverse engineer, disassemble, decompile, or translate any software or other components of the Services; (d) distribute, input, upload, transmit, or otherwise run or propagate any virus, application, Trojan horse, or any other harmful computer code that could damage or alter a computer, portable device, computer network, communication network, data, our Services, or any other system, device, or property; (e) access or use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party; (f) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services or related materials in any way; (g) use or access the Services to create or develop competing products or services or for any other purpose that is to Wheel’s detriment or commercial disadvantage; (h) take any action or use the Services in any manner which could damage, destroy, disrupt, disable, impair, overburden, interfere with, or otherwise impede or harm in any manner our Services or any content, in whole or in part; (i) disrupt, interfere with, violate the security of, or attempt to gain unauthorized access to our Services or any computer network; (j) bypass, breach, avoid, remove, deactivate, impair, descramble, or otherwise circumvent any security device, protection, or technological measure implemented by Wheel or any of our service providers to protect our Services; (k) remove, delete, alter, or obscure any trademarks, specifications, warranties, or disclaimers, or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from our Services or any content made available to you on or through our Services; (l) use any manual process or automated device to monitor or copy any content made available on or through our Services for any unauthorized purpose except as permitted by this section; (m) copy, duplicate, download, store in a retrieval system, publish, transmit or otherwise reproduce, transfer, distribute, store, disseminate, aggregate, use as a component of or as the basis for a database or otherwise use in any form or by any means any data, text, reports, or other materials related to Wheel or third-party content from the Services; (n) otherwise use the Services in any manner that exceeds the scope of use granted above; or (o) encourage or enable any other individual to do any of the foregoing.
Account & Service Control · Permission or license
Permission terminates automatically on breach, and Wheel may suspend or terminate access at any time without notice
The Terms remain in effect while you use the Services. You may discontinue use at any time, your permission automatically terminates if you violate the Terms, and Wheel may terminate or suspend any granted rights and your access to the Services with or without prior notice, for any reason, at any time.
Supporting quotations
The Terms of Use will remain in full force and effect as long as you continue to access or use the Services. You may discontinue use of the Services at any time. Your permission to use the Services automatically terminates if you violate these Terms of Use.
Wheel may terminate or suspend any of the rights granted by these Terms of Use and your access to and use of the Services with or without prior notice, for any reason, and at any time.
Account & Service Control · Permission or license
Wheel may modify or discontinue the Services at any time with or without notice and without liability
Wheel reserves the right at any time and for any reason to modify, or temporarily or permanently discontinue, the Services or any portion thereof, with or without notice, and you agree that Wheel shall not be liable to you or any third party for any modification, suspension, or discontinuance.
Supporting quotations
Wheel reserves the right at any time and for any reason to modify, or temporarily or permanently discontinue, the Services or any portion thereof, with or without notice. You agree that Wheel shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.