Wheel Terms of Use

Use & Processing · Permission or license

Providing a mobile number consents to Service-related and autodialed calls/texts; promotional texts allow STOP opt-out

If you provide a mobile number, you consent to receive calls and text messages (including via an automatic telephone dialing system where permitted by law) from Wheel, the Wheel Provider Group, Providers, and service providers for Service-related purposes including authentication, appointment reminders, care coordination, patient support, and administrative messages. Message and data rates apply, promotional texts can be opted out of by replying STOP, and opting out of certain messages may impact your ability to use the Services.

Supporting quotations

If you provide a mobile number, you consent to receiving calls and text messages (including via an automatic telephone dialing system, where permitted by law) from Wheel, Wheel Provider Group, Providers, and service providers acting on our behalf, for purposes related to the Services (including authentication, appointment reminders, care coordination, patient support, and administrative messages). Message and data rates may apply. Message frequency varies. You may opt out of promotional texts (if any) by following the instructions in the message, including replying STOP, and you may update communication preferences through your account where available. You understand that opting out of certain messages may impact your ability to use the Services.

Use & Processing · Permission or license

Having a visit consents to AI recording and transcription for clinical notes unless you ask the Provider to disable it

During a patient consultation, Providers may use an AI program that records, captures, and transcribes consultation details to create clinical notes, support clinical workflows, and update health records. By having a visit, you consent to recording and transcription, though at the beginning of your visit you may ask your Provider to disable the AI tool.

Supporting quotations

As part of a patient consultation, the Providers may use an artificial intelligence program to assist in generating medical documentation and supporting certain clinical workflows. The artificial intelligence program records, captures and transcribes details from your consultation to create comprehensive and accurate clinical notes and to update your health records, allowing your Provider to focus entirely on your care. By having a visit, you consent that your visit will be recorded and transcribed. However, at the beginning of your visit you may ask that your Provider disables the use of this tool.

Qualifications & exceptions

• at the beginning of your visit you may ask that your Provider disables the use of this tool