Account & Service Control · Restriction or exception
Only adults age 18 and older may use the service
The service description states that only adults age 18 and older may use the InsideTracker service. The Requirements section later repeats the age bar and adds a representation that the user is 18 or older, which is carded in its own packet.
Supporting quotations
Only adults age 18 and older may use the service.
Qualifications & exceptions
Stated as an eligibility rule for the service; no age check or verification step is described in this item.
Not stated here
The Terms do not say how age is verified or what happens to a user who is younger than 18.
Account & Service Control · Procedure
An account created by the user, and kept active, is required to use the platform
Users must create an InsideTracker account and answer a small number of questions about themselves, and they must have an active account to access the platform. Creating the account is listed as part of what InsideTracker includes.
Supporting quotations
You must create an InsideTracker account and answer a small number of questions about yourself.
You must have an active InsideTracker account to access the platform.
Qualifications & exceptions
These are the account steps in the service description; the "Your account" section adds accuracy, password and username conditions and is carded in its own packet.
Not stated here
The document does not say which questions are asked or what counts as an inactive account here.
Account & Service Control · Company practice
Results are announced when ready and viewed within the user's personal profile
InsideTracker alerts the user when results are ready, and the user can then view them online within their personal profile.
Supporting quotations
InsideTracker alerts you when your results are ready and you can view them online within your personal profile.
Qualifications & exceptions
The item describes the alert and the place results are viewed; it sets no delivery time.
Not stated here
The Terms do not say how results are delivered besides the alert and the personal profile, or how long they stay available there.
Account & Service Control · Procedure
The account requires accurate, complete and promptly updated information
A user account with InsideTracker ("Your Account") must be created to access certain parts of the platform, buy the services and get InsideTracker information. The user represents and warrants that the information provided is accurate and complete and promises to update the account promptly if any of it changes.
Supporting quotations
You must create a user account with InsideTracker ("Your Account") in order to access certain parts of our platform, buy the services, and get InsideTracker information.
You represent and warrant that the information you provide is accurate and complete and that you will promptly update Your Account if any of the information changes.
Qualifications & exceptions
The duty covers the information the user provides and any later change to it; the document does not list which fields are involved.
Not stated here
The Terms do not say how the accuracy of the information is checked.
Account & Service Control · Restriction or exception
InsideTracker may end access if account information is inaccurate or incomplete
InsideTracker reserves the right to end the user's use of the platform or the services if any information the user provides is inaccurate or incomplete.
Supporting quotations
We reserve the right to end your use of our platform or the services if any information you provide is inaccurate or incomplete.
Qualifications & exceptions
The stated trigger is inaccurate or incomplete information supplied by the user; the stated consequence is ending use of the platform or services.
Not stated here
The Terms do not say whether the user is warned first or whether an account ended this way can be restored.
Account & Service Control · Company practice
InsideTracker may refuse a username or password on listed grounds at its sole discretion
InsideTracker may refuse to grant a username or password that is already in use, impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights, is vulgar or otherwise offensive, or may cause confusion. The list is applied as determined by InsideTracker in its sole discretion.
Supporting quotations
We may refuse to grant you a username or password that is already in use, impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights, is vulgar or otherwise offensive, or may cause confusion, as determined by us in our sole discretion.
Qualifications & exceptions
The decision is expressly at InsideTracker's sole discretion.
Not stated here
The Terms do not offer an appeal or an alternative route if a requested username is refused.
Account & Service Control · Restriction or exception
The website is for adults 18 or older, and using it represents that the user is 18 or older
The Requirements section states that the website is for use by adults eighteen years of age or older, that users under eighteen may not use the website, and that by using the website the user submits that they are eighteen or older.
Supporting quotations
This website is for use by adults who are eighteen (18) years of age or older.
Users under the age of eighteen (18) may not use the website.
By using the website, you also submit that you are eighteen (18) years of age or older.
Qualifications & exceptions
Written as a representation by the user plus a bar on under-18 use; no verification step is described.
Not stated here
The Terms do not say how the representation is checked or what the position is for a user under 18.
Account & Service Control · User right or choice
Membership can be cancelled at any time, and the account closed by request to support
The paragraph states that the user can cancel their membership at any time and refers to the cancellation terms further down the page. A user who no longer wishes to use InsideTracker may also close their account by sending a request to Customer Support.
Supporting quotations
You can cancel your membership at any time (see cancelation terms below).
you may close your account by sending a request to Customer Support
Qualifications & exceptions
This paragraph states the right and points to the cancellation terms; the cancellation and refund rules themselves are in the section that follows, carded separately.
Not stated here
The paragraph does not say what closing the account does to existing data or purchases; the cancellation section and the Privacy Policy are separate sources.
Account & Service Control · User right or choice
Membership can be cancelled at any time; cancellation usually takes effect at the end of the billing period
The Terms say a member can cancel at any time before the end of the current billing period, free trial or promotion. Unless otherwise disclosed, cancellation takes effect at the end of the current billing period, and the member keeps access to the platform through that date. A member whose membership comes through a free trial or promotional code is treated differently: for them the Terms say cancellation "may be effective immediately". The earlier billing paragraph also says the membership can be cancelled at any time and points ahead to these cancellation terms.
Supporting quotations
YOU CAN CANCEL YOUR INSIDETRACKER MEMBERSHIP AT ANY TIME BEFORE THE END OF THE CURRENT BILLING PERIOD, FREE TRIAL OR PROMOTION.
CANCELLATION WILL TAKE EFFECT AT THE END OF THE CURRENT BILLING PERIOD UNLESS OTHERWISE DISCLOSED.
IF YOU CANCEL YOUR MEMBERSHIP, YOU WILL CONTINUE TO HAVE ACCESS TO THE INSIDETRACKER PLATFORM THROUGH THE END OF YOUR CURRENT BILLING PERIOD, UNLESS YOU ARE A MEMBER THROUGH A FREE TRIAL, OR PROMOTIONAL CODE, IN WHICH CASE CANCELLATION MAY BE EFFECTIVE IMMEDIATELY.
You can cancel your membership at any time (see cancelation terms below).
Qualifications & exceptions
Cancellation takes effect at the end of the current billing period "unless otherwise disclosed".
Access through the end of the billing period does not apply the same way to free-trial or promotional-code members, whose cancellation "may be effective immediately".
Not stated here
The passage does not say where or how a different effective date would be "otherwise disclosed".
"May be effective immediately" does not say whether immediate effect is automatic for trial and promotional members or left to InsideTracker's choice.
Account & Service Control · Procedure
Membership is managed through the Manage Membership button or the member's profile
The Terms name two places where a member can manage or cancel a membership: the Manage Membership button on the My orders page, and the member's profile. For the annual package, cancelling through the profile is stated to apply to the next annual period.
Supporting quotations
Membership can be managed through the Manage Membership button on My orders page.
You may cancel your membership at any time through your profile;
Not stated here
The Terms name "My orders page" in one place and "your profile" in another and do not say whether these are the same screen or different routes.
Account & Service Control · Procedure
Help center and support email for membership questions
The Terms refer members to InsideTracker's help center for more information about membership and services, and say members may contact InsideTracker at the support email address at any time with questions. The help center page is a linked page whose content is not part of the supplied Terms.
If you have any questions, you may contact us at support@insidetracker.com at any time.
Qualifications & exceptions
The help center content is not supplied with this document.
Not stated here
What the help center says about membership and services is not part of the supplied source.
Account & Service Control · Permission or license
InsideTracker may modify, suspend, discontinue or restrict the platform or services at any time without notice
InsideTracker may at any time modify, discontinue or suspend its operation of, or restrict access to, the platform or the services, or any part of them, temporarily or permanently, without notice to the user.
Supporting quotations
InsideTracker may at any time modify, discontinue, or suspend its operation of, or restrict access to, our platform or the services, or any part thereof, temporarily or permanently, without notice to you.
Not stated here
This paragraph does not say what happens to paid memberships or pending orders if a service is discontinued or suspended.
Account & Service Control · Procedure
Questions or complaints can be sent to the support email at any time
The Terms say that if the user has questions or complaints they may contact InsideTracker at the support email address at any time.
Supporting quotations
If you have any questions or complaints, you may contact us at