Use & Processing · Company practice
InsideTracker is a web, mobile and app platform whose blood and DNA analysis returns personalized insights
The platform is described as a web-based, mobile-based and mobile software application together with a blood and genetic (DNA) analysis service. InsideTracker analyzes the user's blood, genetic and personal information to give personalized insights related to healthy aging, diet and performance. The Terms apply to any use of the platform, whether web-based, mobile-based or through the mobile application, and the section then lists what the service includes.
Supporting quotations
Segterra's platform, InsideTracker, is a web-based, mobile-based and mobile software application, blood and genetic (DNA) analysis service.
By analyzing your Blood, Genetic and Personal Information, InsideTracker gives you personalized insights related to healthy aging, diet and performance.
These Terms apply to any use (i.e., web-based, mobile-based or mobile application) of the Platform.
Qualifications & exceptions
- The description covers the platform and any related services as a group; the list that follows mixes service steps with user requirements.
Not stated here
- The document does not describe the analysis method, the biomarkers measured, or what a report contains beyond these general statements.
Use & Processing · Company practice
InsideTracker states that all its partner labs are CLIA-certified
Among the service points, the Terms assert that all of InsideTracker's partner labs are CLIA-certified.
Supporting quotations
All our partner labs are CLIA-certified.
Qualifications & exceptions
- Stated as a claim about the partner labs collectively; no laboratory, certificate or date is named.
Not stated here
- The document does not say who certifies the labs or whether the certification covers every test offered.
Use & Processing · Company practice
Buying the DNA kit means agreeing that AKESOgen genotypes the DNA, and results cover only part of the genome
A buyer of the InsideTracker DNA kit specifically agrees that their DNA will be genotyped by InsideTracker's partner company, AKESOgen. The InsideTracker DNA results include only a portion of the DNA in the user's genome, and the kit provides no data on ancestry.
Supporting quotations
If you buy the InsideTracker DNA kit, you specifically agree that your DNA will be genotyped by our partner company, AKESOgen.
The InsideTracker DNA results will include only a portion of the DNA in your genome.
The InsideTracker DNA kit does not provide any data on your ancestry.
Qualifications & exceptions
- The kit is described as covering only a portion of the genome and as giving no ancestry data; which portion is not stated.
Not stated here
- The Terms do not say how long AKESOgen keeps the sample or the genotype data, or what happens to the sample after genotyping.
Use & Processing · Restriction or exception
InsideTracker does not provide allergy testing
The section states that InsideTracker does not provide allergy testing and that none of its content should be interpreted as allergy testing.
Supporting quotations
InsideTracker does not provide allergy testing and none of our content should be interpreted as allergy testing.
Qualifications & exceptions
- Stated as a limit on what InsideTracker provides; it says nothing about tests a partner lab may offer under its own terms.
Not stated here
- The Terms do not say what a user who wants allergy testing should do instead.
Use & Processing · Permission or license
The page ends with text agreeing to recurring marketing texts; consent is not a condition of purchase
Near the end of the page there is text worded as the user's agreement: "I agree to receive recurring automated marketing text messages at the phone number provided." The same text says consent is not a condition to purchase. It reads like text shown next to a sign-up checkbox, and it appears here without any heading or surrounding explanation.
Supporting quotations
I agree to receive recurring automated marketing text messages at the phone number provided.
Consent is not a condition to purchase.
Qualifications & exceptions
- Worded as the user's agreement, in the first person.
Not stated here
- The text does not say who sends the messages, which number counts as "provided", where this text is shown, or whether it is part of these Terms or only a form label.
Use & Processing · User right or choice
Texts can be answered with HELP for help and STOP to cancel
The text says to reply HELP for help and STOP to cancel the recurring text messages.
Supporting quotations
Reply HELP for help and STOP to cancel.
Not stated here
- The text does not say how quickly a STOP reply takes effect.