Users may opt out of promotional messages (while keeping transactional ones) and reject browser cookies
You may opt out of promotional communications by following message instructions or emailing support@wheel.com (though Wheel may still send non-promotional account or ongoing business-relations messages), and you may set your browser to remove or reject cookies, which could affect Services availability and functionality.
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You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at support@wheel.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.
Account & Service Control · User right or choice
California residents have Shine the Light disclosure rights and CCPA rights, subject to statutory exemptions
California residents may email privacy@wheel.com under Shine the Light to request information regarding third parties to whom Wheel disclosed certain categories of information during the preceding year for direct marketing purposes, and have CCPA rights to disclosures, access, deletion, and limiting sharing of Personal Information (excluding public government information or data covered by GLBA, HIPAA, or FCRA).
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California Shine the Light: Residents of the State of California have the right to request information from Wheel regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes. If you are a California resident and would like to make such a request, please email privacy@wheel.com.
California Consumer Privacy Act: The California Consumer Privacy Act ("CCPA") provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of "Personal Information," as well as the right to know/access, delete, and limit sharing of Personal Information. The CCPA defines "Personal Information" to mean "information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household." Certain information we collect may be exempt from the CCPA because it is considered public information (e.g., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below.
Qualifications & exceptions
Certain information may be exempt from the CCPA as public government information or because it is covered by GLBA, HIPAA, or FCRA
Account & Service Control · Procedure
CCPA requests require identifier-matching verification, and authorized agents must provide notarized statements
California residents have the right to request disclosure of Personal Information collected, used, disclosed, or sold; Wheel verifies requests to know/access or delete by matching personal identifiers against previously collected data, and requires notarized statements confirming the identity and authority of any authorized agent making a request on your behalf (obtainable via privacy@wheel.com).
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You have the right to request that we disclose to you the Personal Information we collect, use, disclose, or sell. In order to process your request to know/access your Personal Information or delete your Personal Information we may ask you to take additional steps to verify your request or identity.
In order to process your request to know about or delete personal information we collect or disclose, we must verify your request. We do this by providing personal identifiers we can match against information we may have collected from you previously.
If you have authorized someone else to make requests on your behalf, we will require that you provide notarized statements confirming the identity and authority of that person. Such notarized statements can be obtained by emailing privacy@wheel.com.
Account & Service Control · User right or choice
California residents may email privacy@wheel.com to access/download or request deletion of Personal Information
Subject to identity verification, you may email privacy@wheel.com to request and download specific pieces of Personal Information collected about you (including sources, collection purposes, and third parties/service providers with whom it is shared) and to request deletion of Personal Information collected directly from you in certain circumstances, though Wheel may decline or limit deletion for legal reasons and will explain why.
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You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request.
You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
You may submit a request to exercise your rights by emailing privacy@wheel.com, where you can request and download specific pieces of information we have collected.
Qualifications & exceptions
Wheel may have a reason under the law not to comply with a deletion request or to comply in a more limited way
Account & Service Control · Procedure
California consumers may use Secretary-of-State-registered or individual authorized agents with notarized affidavits
Under the CCPA/CPRA Notice for California residents, you may authorize another individual or a business registered with the California Secretary of State as an authorized agent to make requests on your behalf, provided both you and the agent complete notarized affidavits verifying the agent's identity and authority.
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You may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We require that you and the individual complete notarized affidavits in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf.
Wheel respects your privacy and is committed to maintaining the confidentiality of your personal information. This privacy notice (this “Notice”) for California residents applies solely to residents of the State of California (“consumer” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and, as amended, the California Privacy Rights Act of 2020 (“CPRA”). This Notice describes how Wheel Health, Inc. (“Wheel”) and our corporate affiliates (collectively, “Wheel,” “we,” “us,” or “our”) collect information (“Personal Information”) that is subject to the CCPA and CPRA, your rights under the CCPA and CPRA, and how you can enforce those rights under the CCPA and CCPRA.
Account & Service Control · User right or choice
California consumers have the Right to Know and Right to Delete, subject to federal, state, and local retention laws
California consumers have the Right to Know (requesting categories of Personal Information collected, disclosed for a business purpose, or sold; categories of sources; categories of third parties with whom Wheel shares or sells it; business/commercial purposes; and specific pieces collected) and the Right to Delete Personal Information collected from them, subject to exceptions and federal, state, and local retention requirements.
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You have the following rights regarding your Personal Information maintained by Wheel:
You have the right to know about the Personal Information that the Wheel collects about you. You can request that we disclose to you:
Categories of Personal Information that Wheel has collected about you, disclosed about you for a business purpose, or sold;
Categories of sources from which the Personal Information is collected;
Categories of third parties with whom Wheel shares or to whom Wheel sells Personal Information;
The business or commercial purpose for collecting and selling Personal Information; and
Specific pieces of Personal Information that Wheel has collected about you.
Instructions on exercising your rights are below.
You have the right to request Wheel delete Personal Information collected from you, subject to certain exceptions. Wheel will need to assess federal, state, and local retention requirements when responding to your deletion request.
Instructions on exercising your rights are below.
Qualifications & exceptions
Right to Delete is subject to exceptions and federal, state, and local retention requirements
Account & Service Control · User right or choice
California consumers may request correction of inaccurate data and limit use of Sensitive Personal Information
Under the California Notice, you have the right to request that Wheel correct inaccurate Personal Information and limit the use and disclosure of Sensitive Personal Information (including precise geolocation, racial/ethnic origin, union membership, certain employee email/text contents, and biometric information), subject to exceptions for uses reasonably expected by an average consumer or employee.
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You have the right to request that Wheel corrects personal information that is inaccurate.
Instructions on exercising your rights are below.
You have the right to request that Wheel limits use and disclosure your of “Sensitive Personal Information," which is defined above and includes (1) precise geolocation data, (2) racial or ethnic origin, (3) union membership, (4) the contents of certain employee email and text messages, and (5) biometric information. However, this right only applies to use of Sensitive Personal Information other than what would be reasonably expected by an average consumer/employee, so there are some exceptions.
Instructions on exercising your rights are below.
Qualifications & exceptions
Right to limit Sensitive Personal Information applies only to uses other than what would be reasonably expected by an average consumer/employee
Account & Service Control · User right or choice
Users may email privacy@wheel.com for CCPA/CPRA requests, questions, or complaints without discrimination
You may submit CCPA/CPRA rights requests, privacy questions, or complaints by emailing privacy@wheel.com (or submit a complaint to the California Office of the Attorney General), and Wheel will not discriminate against you for exercising CCPA/CPRA rights by denying services, charging different prices or rates, or providing lower-quality services.
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To submit a request to exercise any of your rights described in this Notice, please email privacy@wheel.com.
WE WILL NOT DISCRIMINATE AGAINST YOU FOR EXERCISING YOUR RIGHTS UNDER THE CCPA OR CPRA. We will not deny you our services, charge you different prices or rates, or provide you with a lower quality of services if you exercise your rights under the CCPA.
If you would like to submit a complaint about our use of your personal information or our response or handling of your requests regarding your personal information, you may contact us at privacy@wheel.com. You can also submit a complaint to the California Office of the Attorney General here.
If you have any questions about Wheel’s privacy practices, please contact us at: privacy@wheel.com.