Account & Service Control · Restriction or exception
Guardian consent is required for minors and limited-capacity users
Users under 18 and users without or with limited civil capacity must read with a statutory guardian and may use or purchase only with express guardian consent. Payments must be handled by the guardian or with that consent. The agreement tells users lacking the corresponding capacity not to activate or use the service and assigns resulting consequences to them and their guardians according to law.
Supporting quotations
Minors under 18 years of age, or users who are persons without or with limited capacity for civil conduct due to intellectual or mental health conditions or other reasons, should read this Agreement accompanied by their statutory guardian, and may use or purchase the Services only with the guardian's express consent; where payment matters are involved, they should be handled by the guardian on the user's behalf or with the guardian's express consent. If you do not have the corresponding capacity for civil conduct, please do not activate or use the Services; otherwise, the consequences arising therefrom shall be borne by you and your guardian in accordance with the law.
Account & Service Control · Procedure
A verified account and current registration details are required
Before purchase and use, users must register or log in and complete the verification prompted on the page. Registration information should be true, accurate, complete and kept current.
Supporting quotations
You must first register for or log in to “Kimi” and complete account verification as prompted on the page before you can purchase and use the Paid Services. To ensure the proper and secure use of the Services, you should ensure that the registration information you provide is true, accurate, complete, and kept up to date.
Account & Service Control · User right or choice
Paid-service marketing has an unsubscribe choice
Moonshot may send recommendations, benefits and promotions related to paid services to the bound mobile number, through in-app announcements or other means. Users may follow the provided disabling or unsubscribe instructions at any time; Moonshot says it will respect that choice and process it promptly.
Supporting quotations
We may send you recommended content, user benefits, or promotional information related to the Paid Services through the mobile number bound to your account, in-app announcements, or other means. If you do not agree to receive such information, you may follow the disabling or unsubscribing instructions provided in the information at any time, and we will respect your choice and process it promptly.
Account & Service Control · Context
Membership benefits depend on the plan actually purchased
Membership tiers have different benefits, scope and quotas, determined by the product interface and benefit documents at actual purchase. During the plan’s validity period, benefits typically include model usage quotas, concurrent or multi-task capacity and other updated features. Features relying on external resources or third parties remain subject to actual availability.
Supporting quotations
We provide users with membership plans at different tiers. The specific membership benefits, applicable scope, and quota limits corresponding to each plan shall be subject to the actual display of service benefits on the product interface and in the benefit description documents at the time of your actual purchase; where a feature relies on external resources or third-party services, the actual availability shall prevail.
After you activate the Membership Services, within the validity period of the Membership Services, you may enjoy the corresponding membership benefits according to the plan you purchased. Membership Services provide more service content than basic services, typically including but not limited to model usage quotas, concurrent/multi-task capabilities, and other benefits updated from time to time to enhance the membership experience.
Not stated here
Specific plan quotas and purchased benefits are not supplied.
Account & Service Control · Procedure
Membership use requires the bound account and ends on expiry without renewal
During the activated paid-service period, the bound user account is the membership account and you must log in to use benefits. The relevant page states the membership period. If it expires without renewal or another membership purchase, the account reverts to ordinary status and membership benefits end.
Supporting quotations
Within the validity period of the Paid Services you have activated, the user account bound to that service is your membership account; you must log in to the membership account to use the membership benefits.
The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.
Account & Service Control · Procedure
Check activated benefits in Subscription Management
Users may log in to check permissions, validity and other activated benefit information. The stated common path is Home → Console → Subscription Management, subject to the page’s actual display.
Supporting quotations
You may log in to your membership account to inquire about the paid benefit information you have activated (such as permissions, validity period, etc.). The common path (subject to the actual display on the page) is: [Home] - [Console] - [Subscription Management].
Account & Service Control · Permission or license
Moonshot may suspend or terminate paid services for listed reasons
Moonshot reserves suspension or termination when users request it, including non-renewal at expiry or account deregistration; violate laws, the agreement or platform rules; or abuse services. It also includes force majeure or changes such as laws, administrative orders or regulatory requirements requiring suspension or termination, and other circumstances provided by law or this agreement.
Supporting quotations
We have the right to suspend or terminate the provision of the corresponding Paid Services to you in any of the following circumstances regarding the Paid Services you have purchased: (1) you actively apply for suspension or termination, including but not limited to no longer renewing after the service expires or actively deregistering your user account; (2) you engage in conduct that violates laws and regulations, this Agreement, or any platform rules, or you abuse the Services; (3) due to force majeure events or change of circumstances such as national laws and regulations, administrative orders, or regulatory requirements, we need to suspend or terminate the corresponding Paid Services; (4) other circumstances of suspension or termination provided by laws and regulations or agreed in this Agreement.
Account & Service Control · Restriction or exception
Platform-rule breaches can place restriction or suspension liability on the user
Users are told to comply with platform agreements, including the user agreement and privacy policy, and the user code of conduct. Where their breach causes restricted or suspended service, the corresponding liability is assigned to the user.
Supporting quotations
Please make sure to comply with platform agreements such as the user agreement and privacy policy, as well as the user code of conduct. If your breach results in your services being restricted or suspended, the corresponding liability shall be borne by you.
Not stated here
The referenced platform agreements and code of conduct are not supplied here.
Account & Service Control · Restriction or exception
Guardians must protect payment access; login may be treated as guardian consent
Under-18 users should read with guardian guidance and may purchase only with guardian consent. Guardians should secure accounts, devices and passwords against unconsented payments or top-ups. Moonshot says it may deem a ward’s registration or login to have guardian consent. The opening rule still expressly requires guardian consent to use or purchase and guardian handling or express consent for payment; the deemed-consent language should not be treated as an unqualified waiver of that rule.
Supporting quotations
Minors under 18 years of age should carefully read this Agreement under the guidance of their guardian and may purchase Paid Services only with the guardian's consent. The guardian should safeguard your account, device, and password to prevent the ward from using functions such as payment and top-up through your user account without your consent. If a ward applies to register or log in to a Kimi account, we have the right to deem that they have obtained your consent.
Minors under 18 years of age, or users who are persons without or with limited capacity for civil conduct due to intellectual or mental health conditions or other reasons, should read this Agreement accompanied by their statutory guardian, and may use or purchase the Services only with the guardian's express consent; where payment matters are involved, they should be handled by the guardian on the user's behalf or with the guardian's express consent. If you do not have the corresponding capacity for civil conduct, please do not activate or use the Services; otherwise, the consequences arising therefrom shall be borne by you and your guardian in accordance with the law.
Cross-references
contrast (model-proposed): Guardian consent is required for minors and limited-capacity users — contrast: The opening clause requires express guardian consent for use and purchase, while the minors reminder permits consent to be deemed from registration or login. The latter is not treated as a blanket waiver of payment consent.
Account & Service Control · Procedure
Dedicated paid support is limited to membership and deduction matters
The agreement gives a dedicated email link for paid-exclusive matters such as membership benefits or deductions and says that channel responds only to those matters. Other matters are directed to the contact methods in the Kimi User Service Agreement. The saved text displays the email as protected; no plain address is inferred.
Supporting quotations
If you have any questions regarding paid-exclusive matters such as [membership benefits or deductions], you may contact us through the dedicated email [[[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#204d454d42455253484950604d4f4f4e53484f540e434e)]. Please note that this contact method only receives and responds to information on the above matters; for other matters, you may contact us through the contact methods provided in the Kimi User Service Agreement.
Not stated here
The saved text masks the email address as [email protected]; the other agreement’s contact methods are not supplied.