Account & Service Control · Restriction or exception
Registration requires accurate information and verified third-party accounts
You may register by mobile number or third-party account; third-party accounts must be real-name verified. Keep registration information true, accurate, valid and updated, and accept the terms and related rules. Unreasonable numbers of accounts, malicious frequent or bulk registration, impersonation and illegal or harmful profile information are prohibited. Refusing identity information, providing improper information, or information Moonshot reasonably suspects is erroneous, untrue or unlawful can prevent access or restrict features.
Supporting quotations
You may register via mobile phone number or third-party accounts. You must provide true, accurate, and valid information, keep such information updated in a timely manner, and confirm your agreement to this Agreement and other related rules and policies. Third-party accounts must be real-name verified. You shall not register an unreasonable number of accounts. If you choose to refuse to provide identity information, or the information you provide is inaccurate, untrue, or non-standard, or we have reason to suspect that the information is erroneous, untrue, or unlawful, you may be unable to use the Service or certain functions may be restricted during use.
4.1 When registering and using your account, you must: (a) Bear full responsibility for the authenticity, legality, and validity of your registration and payment information; do not include illegal or harmful information in your account name, avatar, bio, or other registration or personal information; update your registration information in a timely manner; and do not register an account or use the Service by impersonating others (including but not limited to using another person’s name, title, trade name, avatar, or any other means sufficient to cause confusion); (b) Safeguard your account and bear responsibility for all activities under it; (c) Not register accounts maliciously, including frequent or bulk registration; (d) Not transfer, lend, lease, or provide your account to others; (e) Not use payment channels that are not officially recognized or are illegal to make payments, and not use the Service in a fraudulent or otherwise dishonest manner; (f) Not engage in other illegal or unreasonable registration or use of the Service.
Account & Service Control · User right or choice
Cancellation permanently loses account data and paid rights
You may cancel at any time, but the terms warn that your account data and paid rights cannot be recovered afterward. Cancellation does not prevent Moonshot from enforcing rights over an earlier breach.
Supporting quotations
You may cancel your account at any time. HOWEVER, ONCE CANCELLED, YOUR ACCOUNT DATA AND PAID RIGHTS ARE NOT RECOVERABLE. Please cancel your account with caution. After cancellation, we will still retain your corresponding registration data, behavior records, and other log information as required by laws and regulations such as the Cybersecurity Law. If you violated this Agreement before cancellation, we retain the right to enforce our rights.
Account & Service Control · Procedure
Contact Moonshot promptly about account loss or illegal use
If you lose your account or expose a verification code, you may promptly request recovery. Report illegal account use immediately; Moonshot says it will cooperate and handle the matter as soon as possible. The clause does not guarantee recovery.
Supporting quotations
If you lose your account or leak your verification code, you may contact us promptly to request recovery. If you discover any illegal use of a user account, please contact us immediately, and we will cooperate and handle it as soon as possible.
Account & Service Control · Permission or license
Violations can lead to content removal, lost paid rights or account closure without notice
If you violate applicable laws, these terms or platform rules, Moonshot may act without notice: demand correction, block or delete content, suspend or revoke rights including paid rights, freeze, close or transfer your account, or refuse, suspend or stop service.
Supporting quotations
IF YOU VIOLATE APPLICABLE LAWS, THIS AGREEMENT, OR PLATFORM RULES, WE MAY, WITHOUT NOTICE: (A) REQUIRE YOU TO RECTIFY; (B) BLOCK OR DELETE YOUR CONTENT; (C) SUSPEND OR REVOKE YOUR RIGHTS (INCLUDING PAID RIGHTS); (D) FREEZE, CLOSE, OR TRANSFER YOUR ACCOUNT; (E) REFUSE, SUSPEND, OR STOP PROVIDING SERVICES.
Account & Service Control · Restriction or exception
Account conduct rules prohibit impersonation and dishonest use
You bear full responsibility for registration and payment information being authentic, lawful and valid, and must keep registration information updated. Profiles must not contain illegal or harmful information or impersonate others. Safeguard the account and accept responsibility for its activity; do not register maliciously or in bulk, transfer or supply accounts to others, use unofficial or illegal payment channels, or use the service fraudulently or otherwise unlawfully or unreasonably.
Supporting quotations
4.1 When registering and using your account, you must: (a) Bear full responsibility for the authenticity, legality, and validity of your registration and payment information; do not include illegal or harmful information in your account name, avatar, bio, or other registration or personal information; update your registration information in a timely manner; and do not register an account or use the Service by impersonating others (including but not limited to using another person’s name, title, trade name, avatar, or any other means sufficient to cause confusion); (b) Safeguard your account and bear responsibility for all activities under it; (c) Not register accounts maliciously, including frequent or bulk registration; (d) Not transfer, lend, lease, or provide your account to others; (e) Not use payment channels that are not officially recognized or are illegal to make payments, and not use the Service in a fraudulent or otherwise dishonest manner; (f) Not engage in other illegal or unreasonable registration or use of the Service.
Account & Service Control · Context
Humanlike interactions are AI output, not a person's intent or professional advice
Kimi may present services in humanlike interactive forms. The interacting party is an AI model rather than a natural person. Its output neither expresses the intent of a real individual nor constitutes professional opinion or advice.
Supporting quotations
7.1 The Service may be provided to you in anthropomorphic interactive forms. Please be aware and understand that such services are powered by artificial intelligence models. The party interacting with you is not a natural person, and the Output is generated by artificial intelligence. The Output does not represent the expression of intent of any real individual, nor does it constitute any professional opinion or advice.
Account & Service Control · Restriction or exception
Humanlike features may have time, content and spending controls
For legal, regulatory and operational reasons, Moonshot may apply usage-duration reminders or management, over-reliance warnings, feature or content restrictions and spending restrictions to humanlike services. Product displays, system prompts or separate rules set their form, triggers, scope and timing. Unless law provides otherwise, Moonshot may adjust them as legal, regulatory, technical or management conditions change. You must follow these measures and prompts, use time reasonably and content rationally, and not use the features for prohibited activities or circumvent, damage or disrupt the controls.
Supporting quotations
7.2 To implement the management requirements of relevant laws and regulations on anthropomorphic interactive services and to protect users' physical and mental health and lawful rights and interests, we may, based on laws and regulations, regulatory requirements, and operational needs, adopt one or more usage management measures for anthropomorphic interactive services, including but not limited to reminders or management of usage duration, over-reliance warnings, feature or Content restrictions, and spending restrictions. The specific form, trigger conditions, scope of application, and implementation time of such measures shall be subject to product page displays, system prompts, or rules separately published by us. Unless otherwise provided by laws and regulations, we may adjust such measures and their implementation standards in response to changes in laws and regulations, regulatory requirements, or actual technical and management conditions.
7.3 When using anthropomorphic interactive services, you understand and agree to comply with the foregoing usage management measures and related prompts, arrange your usage time reasonably, view and use anthropomorphic interactive Content rationally, and not use anthropomorphic interactive services to engage in activities prohibited by laws and regulations or this Agreement, or circumvent, damage, or interfere with the normal operation of the foregoing usage management measures.
Not stated here
Specific product prompts and separately published controls are not supplied here.
Account & Service Control · Restriction or exception
Humanlike content for minors may face additional restrictions
Moonshot may further restrict humanlike interactive content for minors in accordance with law. Minors should use those features with guardian guidance and supervision and follow all Minors Mode restrictions.
Supporting quotations
7.4 To better protect minors' physical and mental health and lawful rights and interests, we may further restrict the anthropomorphic interactive Content available to minors in accordance with laws and regulations. If you are a minor, you should use the relevant services under the guidance and supervision of your guardian and comply with all restrictions under Minors Mode.
Account & Service Control · Permission or license
Moonshot may judge violations and cancel paid rights without compensation
For violations of the terms and relevant law, Moonshot may make its own determinations using your information, behavior data or interactive relationships. Without notice it may warn, demand correction, restrict features, suspend or terminate rights or quotas, cancel paid rights without compensation, suspend use, close accounts, prohibit re-registration or delete content. It may announce enforcement results and decide whether to restore use based on actual circumstances.
Supporting quotations
8.1 You understand and agree that, for your violations of this Agreement and relevant laws and regulations, we may make independent judgments, including comprehensive determinations based on your information, behavior data, or other interactive relationships, and, without notice, take measures including but not limited to: warnings; rectification requirements; feature restrictions; rights or quota suspension or termination (including cancellation of paid rights without compensation); suspension of use, account closure, prohibition of re-registration, content deletion. We have the right to announce the enforcement results and to decide, based on actual circumstances, whether to restore use.
Account & Service Control · Restriction or exception
Automated bulk use, reverse engineering and unauthorized competition are prohibited
You must not reverse engineer, decompile or otherwise try to discover service code, models, algorithms or underlying components. Scripts, bots, crawlers or scheduled tools that simulate manual actions for automated or bulk use are prohibited, as are massive repetitive operations or high-frequency similar submissions that disrupt service. Without authorization, you may not use Kimi to develop or serve competing products or models, or copy, transfer, rent, lend, sell or sublicense the service. Use beyond the licensed scope and other service abuse are also prohibited.
Supporting quotations
4.6 You must not engage in activities endangering network security or operational order: (a) Activities that endanger network security, such as illegally intruding into networks, interfering with normal network functions, or stealing network data, for example: using unauthorized data or accessing unauthorized servers/accounts; forging TCP/IP packet names or partial names; attempting, without permission, to probe, scan, or test weaknesses of the Service’s system or network or otherwise sabotaging network security; entering networks or computer systems without permission to delete, modify, or add stored information; attempting to interfere with or disrupt the normal operation of the Service’s system or website, deliberately spreading malicious programs or viruses, or otherwise disrupting normal network information services; (b) Providing programs or tools specifically used for activities that endanger network security, such as intruding into networks, interfering with normal network functions and protective measures, or stealing network data; (c) Knowingly providing technical support, advertising and promotion, payment settlement, or other assistance to others who engage in activities endangering network security; (d) Reverse engineering, reverse assembling, reverse compiling, translating, or otherwise attempting to discover the source code of the Service, its models, algorithms, or the source code or underlying components of its systems; (e) Writing or using any automated scripts, programs, or tools (including but not limited to bots, crawlers, scheduled tasks, etc.) to simulate manual operations, so as to achieve automated or bulk use of our products or services; (f) Repeatedly and massively performing identical or similar operations, or submitting identical or similar content at high frequency, thereby disrupting the normal operation and order of the Service; (g) Without our authorization, using the Service to develop or serve applications, products, services, or models that may compete with the Service; (h) Without our authorization, copying, transferring, renting, lending, selling, or sub-licensing all or part of the Service; (i) Using the Service beyond the licensed scope or engaging in any other potential abuse of the Service; (j) Other conduct endangering network security or operational order.
Account & Service Control · Procedure
You may end service by cancellation; violations may also trigger termination
You may terminate at any time through account cancellation, but cancellation makes account data and paid rights unrecoverable; required registration and behavior records and logs may still be retained, and prior breaches remain enforceable. Moonshot may terminate depending on circumstances if you violate laws, these terms or platform rules, or infringe the public's, Moonshot's or others' lawful rights.
Supporting quotations
10.1 You may terminate the Service at any time via the cancellation process. If you violate laws and regulations, this Agreement, or platform rules, or infringe upon the lawful rights and interests of the public, us, or third parties, we may terminate the Service depending on the circumstances.
You may cancel your account at any time. HOWEVER, ONCE CANCELLED, YOUR ACCOUNT DATA AND PAID RIGHTS ARE NOT RECOVERABLE. Please cancel your account with caution. After cancellation, we will still retain your corresponding registration data, behavior records, and other log information as required by laws and regulations such as the Cybersecurity Law. If you violated this Agreement before cancellation, we retain the right to enforce our rights.
Account & Service Control · Permission or license
Moonshot may change or end service, with compensation for some unexpired paid rights
For overall operational needs, Moonshot reserves the right to set features and service scope and modify, interrupt, suspend or terminate service according to actual circumstances. If termination is due to Moonshot's reasons and you have unexpired paid rights, it promises compensation on a fairness basis. If termination is due to your reasons, account rights and interests end without compensation. The clause gives no calculation method for fair compensation.
Supporting quotations
10.2 FOR THE NEEDS OF OVERALL SERVICE OPERATION, WE RESERVE THE RIGHT TO DETERMINE THE SERVICE/FUNCTION SETTINGS AND SCOPE BASED ON ACTUAL CIRCUMSTANCES, AND TO MODIFY, INTERRUPT, SUSPEND, OR TERMINATE THE SERVICE.
10.3 IF TERMINATION IS DUE TO YOUR REASONS, YOUR ACCOUNT RIGHTS AND INTERESTS WILL TERMINATE WITHOUT COMPENSATION. IF TERMINATION IS DUE TO OUR REASONS AND YOU HAVE UNEXPIRED PAID RIGHTS, WE WILL COMPENSATE YOU IN ACCORDANCE WITH THE PRINCIPLE OF FAIRNESS.
Account & Service Control · Restriction or exception
Minors must follow supervised, healthy and safe online-use rules
The terms call for guardian supervision and guidance, reasonable use, healthy habits and avoiding dependence on virtual spaces. They require minors to follow the stated National Youth Network Civilization Convention: learn online without harmful browsing; communicate honestly without insults or deception; protect themselves and avoid casually meeting online friends; preserve network security and order; and avoid excessive immersion that harms physical or mental health.
Supporting quotations
11.1 Minors should use the Service under the supervision and guidance of their guardians, learn to use the Internet properly and correctly within a reasonable scope, avoid addiction to virtual cyberspace, and develop healthy online habits.
11.2 Minor users shall abide by the National Youth Network Civilization Convention:
Be good at learning online; do not browse harmful information.
Be honest and friendly in communication; do not insult or deceive others.
Enhance self-protection awareness; do not casually meet online friends.
Safeguard network security; do not disrupt network order.
Be beneficial to physical and mental health; do not indulge in virtual time and space.
Account & Service Control · Restriction or exception
Minors Mode must be enabled and may restrict features and filter output
Guardians must accompany minors in reading the agreement, and the minor or guardian must enable Minors Mode. Minor users must supply necessary information such as age, guardian or emergency contact for identity recognition and protection. Mode updates may impose feature restrictions and additional output filtering as law and technology evolve; product pages or separate instructions determine specifics. Humanlike interactive content may face further lawful restrictions, and minors should use it under guardian guidance and supervision while obeying Minors Mode restrictions.
Supporting quotations
11.4 We provide a "Minors Mode" for minors. Guardians must accompany minors in reading this Agreement and obtain consent. The minor or guardian shall enable Minors Mode. Minor users shall provide necessary information such as age, guardian, or emergency contact, which is used to identify the minor’s identity and provide corresponding protection. To better protect minors’ lawful rights and interests and physical and mental health, Minors Mode may undergo iterations and interface updates as required by laws, regulations, and technological updates, including but not limited to appropriate restrictions on certain functions and additional filtering of output content. The specific functions, scope of restrictions, and usage methods of Minors Mode shall be subject to the display on the product page or the usage instructions we separately publish.
7.4 To better protect minors' physical and mental health and lawful rights and interests, we may further restrict the anthropomorphic interactive Content available to minors in accordance with laws and regulations. If you are a minor, you should use the relevant services under the guidance and supervision of your guardian and comply with all restrictions under Minors Mode.
Not stated here
Product-specific Minors Mode instructions and limits are not supplied.
On PC, the stated route is your avatar in the left sidebar, then User Feedback. On mobile, use the menu bar, your avatar, then Report and Feedback. These paths may change with product updates.
Supporting quotations
PC: Click your avatar in the left sidebar and select "User Feedback."
Mobile: Click the menu bar, then your avatar, and select "Report and Feedback."
Account issues can be raised through the linked email contact
The account-appeals clause invites you to contact Moonshot at any time about account issues through its linked email route. The saved text displays the address as [email protected], so it does not supply a readable email address.
Supporting quotations
If you find any issues with your account, please feel free to contact us at any time. You may reach us by sending an email to [[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#cdbeb8bdbda2bfb98da0a2a2a3bea5a2b9e3aea3).
Not stated here
The saved source masks the email address; no address is inferred.
Account & Service Control · Restriction or exception
Minors and users lacking civil capacity need guardian consent and supervision
Kimi is primarily intended for adults with full civil capacity. Under-18s must read the terms with a legal guardian and obtain consent. Minors and users lacking the civil capacity to use the service may use it only with their guardian's consent and supervision. Section 11 also requires the minor or guardian to enable Minors Mode and the minor to provide necessary identity and protection information, such as age, guardian or emergency contact.
Supporting quotations
IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE READ THIS AGREEMENT WITH YOUR LEGAL GUARDIAN AND OBTAIN THEIR CONSENT BEFORE USING THE SERVICE.
The Service is primarily intended for adults with full civil capacity. Due to the characteristics of the Service, users are required to effectively identify and reasonably apply Content. IF YOU ARE A MINOR OR LACK THE CIVIL CAPACITY TO USE THE SERVICE, YOU MAY USE THE SERVICE ONLY WITH THE CONSENT AND SUPERVISION OF YOUR LEGAL GUARDIAN.
11.4 We provide a "Minors Mode" for minors. Guardians must accompany minors in reading this Agreement and obtain consent. The minor or guardian shall enable Minors Mode. Minor users shall provide necessary information such as age, guardian, or emergency contact, which is used to identify the minor’s identity and provide corresponding protection. To better protect minors’ lawful rights and interests and physical and mental health, Minors Mode may undergo iterations and interface updates as required by laws, regulations, and technological updates, including but not limited to appropriate restrictions on certain functions and additional filtering of output content. The specific functions, scope of restrictions, and usage methods of Minors Mode shall be subject to the display on the product page or the usage instructions we separately publish.
Account & Service Control · Context
The stated uses are personal learning, research and everyday activities
The service is described as being for personal learning, research, appreciation, daily life and entertainment.
Supporting quotations
The Service is for personal learning, research, appreciation, daily life, and entertainment.