The policy states an effective date of August 31, 2026 and a last-updated date of August 24, 2026.
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Effective Date: August 31, 2026 Last Updated: August 24, 2026
Legal Rights & Agreement Rules · Context
The operator is Beijing Moonshot Technology Co., Ltd. and its affiliates
The policy is issued by Beijing Moonshot Technology Co., Ltd. (referred to as "we"), and Section 1.1 says the team comes from that company and its affiliates. Contact information is in Section 11 of the policy.
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Beijing Moonshot Technology Co., Ltd. (hereinafter "we," "us," or "our")
1.1 Our team comes from Beijing Moonshot Technology Co., Ltd. and its affiliates. Contact information is set out in Section 11.
Legal Rights & Agreement Rules · Company practice
Using Kimi means accepting this policy
The policy says that if you do not understand or do not agree with part or all of it, you should not use the products and services, and that once you begin using them you are deemed to have fully understood and agreed to accept all of its terms.
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If you do not understand or do not agree with part or all of this Privacy Policy, please do not use our products and services. Once you begin using our products and services, it means you have fully understood and agreed to accept all the terms of this Privacy Policy.
Legal Rights & Agreement Rules · Context
The policy covers Kimi’s websites, apps and mini-programs, with separate policies taking priority
The policy applies to all products and services Kimi provides, including the kimi.com website, the Kimi app and its PC version, the Kimi Claw app, mini-programs and future formats, for natural-person users. If a particular product or service has a separate privacy policy, that policy prevails, and this policy applies to matters the separate policy does not address.
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This Policy applies to all products and services we provide, including but not limited to those we offer to you through our website (kimi.com), applications (the Kimi APP and its PC version; the Kimi Claw APP), mini-programs
If a particular product or service of ours has a separate privacy policy, that policy shall prevail. For matters not addressed in that separate privacy policy, this Policy shall apply.
Legal Rights & Agreement Rules · Restriction or exception
Third-party services reached through Kimi are governed by those third parties’ policies
When you access third-party products and services through Kimi’s products and services, or use integrated third-party products and services, the third party manages your personal information under its own policies, and Kimi says it cannot be responsible for the third party’s processing activities. Kimi recommends reading the third party’s policies.
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when you access third-party products and services through our products and services, or actually use integrated third-party products and services, the processing of your personal information and privacy will be managed by that third party in accordance with its relevant policies. We cannot be responsible for the processing activities of third parties.
Legal Rights & Agreement Rules · Context
Information that cannot identify you is not treated as personal information
The policy states that information which cannot, on its own or in combination with other information, identify your personal identity does not constitute your personal information in the legal sense. When information can identify you, or when Kimi combines data that cannot be linked to any specific individual with your personal information, Kimi will process such information strictly in accordance with this policy.
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If information cannot, on its own or in combination with other information, identify your personal identity, it does not constitute your personal information in the legal sense. When your information can, on its own or in combination with other information, identify your personal identity, or when we combine data that cannot be linked to any other specific individual with your personal information, we will process such information strictly in accordance with this Policy.
Legal Rights & Agreement Rules · Restriction or exception
You are responsible for having authorization before uploading content that involves others’ information
Kimi asks you to exercise caution when uploading personal information, especially sensitive personal information. When you upload any content (including text, voice or audio, images, or files provided during normal input, feedback or contact), you should check whether it contains any third party's personal information, confidential information or other inappropriate information, and before submitting you are responsible for ensuring you have obtained all necessary lawful authorizations, to avoid disclosing others' privacy or infringing their rights.
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Please exercise caution when uploading your personal information, especially sensitive personal information.
Before submitting such information, you are responsible for ensuring that you have obtained all necessary lawful authorizations to avoid inadvertently disclosing others' privacy or infringing their lawful rights and interests.
Legal Rights & Agreement Rules · Restriction or exception
The policy lists situations where it says prior consent is not required under the Personal Information Protection Law
The policy states that under the Personal Information Protection Law the following circumstances do not require your prior consent: (a) processing necessary to conclude or perform a contract with you, for example completing a transaction or providing services; (b) processing necessary to perform statutory duties or obligations, for example in relation to national security, criminal investigation, trial and enforcement, or government instructions; (c) responding to public health emergencies or emergencies protecting life, health and property; (d) processing within a reasonable scope for news reporting, public-opinion supervision and similar public-interest activities; (e) processing within a reasonable scope of personal information you disclosed or that was otherwise lawfully disclosed; and (f) other circumstances provided by laws and administrative regulations.
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We hope you understand that, under the Personal Information Protection Law, the following circumstances do not require your prior consent:
a. Necessary for concluding or performing a contract: When you conclude or perform a contract with us, it may be necessary to process your personal information, for example to complete a transaction or provide services.
b. Necessary for performing statutory duties or statutory obligations: When we need to comply with laws and regulations and perform statutory duties or obligations, it may be necessary to process your personal information, for example where necessary in relation to national security, criminal investigation, trial and enforcement, or in response to instructions from government authorities.
c. Necessary for responding to public health emergencies, or in emergencies to protect the life, health, and property safety of natural persons: In emergencies, it may be necessary to process your personal information to protect your or others' life, health, and property safety.
d. Processing personal information within a reasonable scope for news reporting, public opinion supervision, and similar activities carried out in the public interest: For the public interest, such as news reporting and public opinion supervision, your personal information may be processed within a reasonable scope.
e. Processing, within a reasonable scope, personal information that has been disclosed by the individual or otherwise lawfully disclosed: If you have disclosed certain personal information, or such information has otherwise been lawfully disclosed, we may process such information within a reasonable scope.
f. Other circumstances provided by laws and administrative regulations: Other circumstances provided by laws and regulations.
Qualifications & exceptions
This is the policy’s own list of statutory exceptions; the analysis records the policy’s wording and does not independently establish what the cited law provides.
Legal Rights & Agreement Rules · User right or choice
You can be informed about processing and refuse or withdraw consent
Section 7.1 states: “You enjoy the right to be informed of and the right to decide on the processing of your personal information, and have the right to restrict or refuse our processing of your personal information, except as otherwise provided by laws and regulations. You may withdraw your consent to our processing of your personal information at any time.” The guide adds: “You can understand our processing activities by reading this Policy and decide whether to consent. If you need explanations, you can contact us. If you do not agree to our carrying out the processing necessary to provide products and services, please do not use our products and services.”
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You enjoy the right to be informed of and the right to decide on the processing of your personal information, and have the right to restrict or refuse our processing of your personal information, except as otherwise provided by laws and regulations. You may withdraw your consent to our processing of your personal information at any time. Below is a guide:
You can understand our processing activities by reading this Policy and decide whether to consent. If you need explanations, you can contact us. If you do not agree to our carrying out the processing necessary to provide products and services, please do not use our products and services.
Qualifications & exceptions
The rights are stated except as otherwise provided by laws and regulations.
Legal Rights & Agreement Rules · User right or choice
You can withdraw consent through settings or by contacting Kimi
Section 7.1 states: “You can change or withdraw part of your authorization through the permission settings of your device's operating system or the settings options we provide within our products and services; you can also withdraw part or all of the authorization made based on consent through the contact information in Section 11. After you withdraw your consent, we will no longer process the corresponding personal information. This may affect the normal operation of some features, but will not affect our previous personal information processing activities carried out based on your authorization. If you wish to fully withdraw your consent, you can also delete your account.”
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You can change or withdraw part of your authorization through the permission settings of your device's operating system or the settings options we provide within our products and services; you can also withdraw part or all of the authorization made based on consent through the contact information in Section 11. After you withdraw your consent, we will no longer process the corresponding personal information. This may affect the normal operation of some features, but will not affect our previous personal information processing activities carried out based on your authorization. If you wish to fully withdraw your consent, you can also delete your account.
Legal Rights & Agreement Rules · User right or choice
You have rights to access, copy, correct, supplement and delete your information
Section 7.2 states: “You enjoy the rights to access, copy, correct, supplement, and delete your personal information.”
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You enjoy the rights to access, copy, correct, supplement, and delete your personal information.
Legal Rights & Agreement Rules · Procedure
Settings and chat-history controls let you access, correct, copy and delete information
Section 7.2 lists self-service routes. “For personal information you can access on your own:” “You can tap the profile picture / account area in [Settings] to access, correct, or supplement your information.” “You can, in [Chat History] or after [New Chat], tap the [Copy] button to copy conversation content.” “You may tap the [Delete Chat] button in [Chat History] to delete historical conversations.”
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For personal information you can access on your own:
You can tap the profile picture / account area in [Settings] to access, correct, or supplement your information.
You can, in [Chat History] or after [New Chat], tap the [Copy] button to copy conversation content.
You may tap the [Delete Chat] button in [Chat History] to delete historical conversations.
Legal Rights & Agreement Rules · Procedure
For information you cannot access yourself, Kimi asks you to contact it
Section 7.2 states: “For personal information you cannot access on your own, please contact us.”
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For personal information you cannot access on your own, please contact us.
Legal Rights & Agreement Rules · Procedure
Close relatives may exercise rights over a deceased user's information under conditions
Section 7.5 states: “While respecting user privacy and personal information protection, we also recognize that if a user unfortunately passes away, the user's close relatives may need to access or process that user's personal information. Provided that the user did not inform us of other arrangements in writing or by other reasonable means during their lifetime, the user's close relatives may assert rights to us based on their own lawful and legitimate interests.” It requires supporting materials: “valid identity documents of the close relatives; the user's death certificate; documents that can prove the close-relative relationship...; a commitment letter or guarantee...; and other materials that may be required...” It adds: “After verifying identity, we will assist close relatives in completing the exercise of relevant rights... However, if the user made other arrangements during their lifetime, we will respect the user's wishes and will not carry out the relevant operations.”
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While respecting user privacy and personal information protection, we also recognize that if a user unfortunately passes away, the user's close relatives may need to access or process that user's personal information. Provided that the user did not inform us of other arrangements in writing or by other reasonable means during their lifetime, the user's close relatives may assert rights to us based on their own lawful and legitimate interests.
When close relatives exercise the above rights, they must provide us with the following supporting materials for identity verification: valid identity documents of the close relatives; the user's death certificate; documents that can prove the close-relative relationship, such as household registration book, birth certificate, marriage certificate, and similar documents; a commitment letter or guarantee stating that they will not violate the user's wishes during their lifetime or infringe others' rights; and other materials that may be required to prove the lawfulness and legitimacy of exercising the rights.
After verifying identity, we will assist close relatives in completing the exercise of relevant rights in accordance with the requirements of laws and regulations. However, if the user made other arrangements during their lifetime, we will respect the user's wishes and will not carry out the relevant operations. In addition, if we discover any abuse of close relatives' rights, we will take corresponding measures to stop it.
Qualifications & exceptions
Rights are available only where the user did not leave other written or reasonable arrangements, and after identity and relationship verification.
Legal Rights & Agreement Rules · Procedure
You may complain or report to Kimi, which processes verified requests promptly
Section 7.6 states: “If you believe that the way we process personal information violates laws and regulations or the provisions of this Policy, please contact us.” “If you discover a situation where personal information is infringed, you have the right to file a complaint or report with us.” “Under normal circumstances, we will process your request as soon as possible after verifying your identity.”
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If you believe that the way we process personal information violates laws and regulations or the provisions of this Policy, please contact us.
If you discover a situation where personal information is infringed, you have the right to file a complaint or report with us.
Under normal circumstances, we will process your request as soon as possible after verifying your identity.
Legal Rights & Agreement Rules · Restriction or exception
Kimi may refuse certain requests that are unrelated, repetitive or impractical
Section 7.7 states: “We may refuse requests for information that is not directly associated with your identity, information requested repeatedly without reasonable grounds, or requests that require excessive technical means (such as developing a new system or fundamentally changing current practices), bring risks to others' lawful rights and interests, or are impractical.”
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We may refuse requests for information that is not directly associated with your identity, information requested repeatedly without reasonable grounds, or requests that require excessive technical means (such as developing a new system or fundamentally changing current practices), bring risks to others' lawful rights and interests, or are impractical.
Legal Rights & Agreement Rules · Context
Kimi mainly serves adults and points to a separate Children's Privacy Policy
Section 8.1 states: “We mainly provide products and services to adults with full capacity for civil conduct, but we attach great importance to protecting minors' personal information and privacy. For more information, please refer to our Children's Privacy Policy.”
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8.1 We mainly provide products and services to adults with full capacity for civil conduct, but we attach great importance to protecting minors' personal information and privacy. For more information, please refer to our Children's Privacy Policy.
Not stated here
The linked Children's Privacy Policy is not supplied with this saved source, so its terms are not analyzed here.
Legal Rights & Agreement Rules · Company practice
Kimi says it cannot accurately identify minors during registration and use
Section 8.2 states: “Due to limitations of technical means and legal provisions, we cannot accurately identify minors during registration and use. The online environment is complex and constantly changing, and minors in particular may lack sufficient judgment to identify potential risks.”
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8.2 Due to limitations of technical means and legal provisions, we cannot accurately identify minors during registration and use. The online environment is complex and constantly changing, and minors in particular may lack sufficient judgment to identify potential risks.
Legal Rights & Agreement Rules · Procedure
Kimi asks guardians to guide, supervise and discuss minors' online activity
Section 8.2 encourages guardians to participate: “We hope to work with you to create a clear cyberspace and sound online environment conducive to the healthy growth of minors. We therefore specially remind and encourage guardians to actively participate in their wards' online activities, guide them to correctly use Internet products and services, and cultivate their awareness of self-protection.” The suggestions cover educating minors about personal information (b149), correctly using AIGC tools (b150), and supervision and communication (b151): guardians should “regularly check minors' online activities and maintain open communication channels.” These are recommendations to guardians, not obligations stated for Kimi.
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We hope to work with you to create a clear cyberspace and sound online environment conducive to the healthy growth of minors. We therefore specially remind and encourage guardians to actively participate in their wards' online activities, guide them to correctly use Internet products and services, and cultivate their awareness of self-protection. The following are some specific suggestions:
Educate minors about the importance of personal information: Teach minors not to casually share personal information online, including but not limited to names, addresses, and school names. At the same time, emphasize that they should be especially cautious when uploading personal photos, and in particular avoid uploading any inappropriate photos.
Correctly using AIGC (AI-generated content) technology: As AI technology develops, minors may come into contact with various forms of artificial intelligence tools. Guardians should guide minors to understand the functions of these tools and the risks they may bring, such as how improper use may lead to privacy leaks or generate undesirable content. Ensure that minors know which behaviors are appropriate and which are not allowed.
Supervision and communication: Regularly check minors' online activities and maintain open communication channels so that minors feel they can report any problems or discomfort they encounter to you at any time. This can help discover and resolve problems promptly and prevent situations from worsening.
Qualifications & exceptions
The section is framed as suggestions to guardians, not as enforceable duties or service features.
Legal Rights & Agreement Rules · Procedure
You can report inappropriate content that Kimi outputs
Section 8.2 states: “If you discover that we have output inappropriate content in our products and services, please notify us as soon as possible.”
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If you discover that we have output inappropriate content in our products and services, please notify us as soon as possible.
Legal Rights & Agreement Rules · Company commitment
Minors under 18 need parental consent before using the services
Section 8.3 states: “If you are a minor under the age of 18, you should obtain the consent of your parents or other guardians in advance before using our products and services.”
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8.3 If you are a minor under the age of 18, you should obtain the consent of your parents or other guardians in advance before using our products and services.
Legal Rights & Agreement Rules · Company commitment
Children under 14 need guardian consent and guidance, with the guardian accepting the policy
Section 8.4 states: “If you are a minor under the age of 14 (hereinafter referred to as a ‘child’), you should use our products and services with the consent and guidance of your parents or other guardians.” Section 8.5 adds: “If you are a guardian of a child, before using our products and services, you should read and agree to this Policy for your ward and help your ward complete the registration process.”
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8.4 If you are a minor under the age of 14 (hereinafter referred to as a "child"), you should use our products and services with the consent and guidance of your parents or other guardians.
8.5 If you are a guardian of a child, before using our products and services, you should read and agree to this Policy for your ward and help your ward complete the registration process.
Legal Rights & Agreement Rules · Company commitment
Kimi processes minors' data only where law, guardian consent or protection allows
Section 8.6 states: “We strictly comply with the provisions of relevant national laws and regulations to protect minors' personal information, and will only process such information where permitted by law, with the explicit consent of parents or other guardians, or where necessary to protect minors. If you are the guardian of a minor and discover that we are processing a minor's personal information without authorization, please contact us, and we will verify and handle it appropriately as soon as possible.”
Supporting quotations
8.6 We strictly comply with the provisions of relevant national laws and regulations to protect minors' personal information, and will only process such information where permitted by law, with the explicit consent of parents or other guardians, or where necessary to protect minors. If you are the guardian of a minor and discover that we are processing a minor's personal information without authorization, please contact us, and we will verify and handle it appropriately as soon as possible.
Legal Rights & Agreement Rules · Company practice
A Minor Mode restricts features and filters output, and may require guardian details
Section 8.7 states: “To implement the requirements of relevant laws and regulations regarding the online protection of minors, we provide a dedicated protection mode for minors (hereinafter ‘Minor Mode’). Guardians of minors, please set up Minor Mode for those under your guardianship; under Minor Mode, we will appropriately restrict certain features and apply additional filtering to output content. We may require you to provide necessary information such as age, guardian, or emergency contact, used to identify a minor's identity and provide corresponding protection. The specific features, scope of restrictions, and manner of use of Minor Mode are subject to what is displayed on the product page or the usage notice we separately publish.”
Supporting quotations
8.7 To implement the requirements of relevant laws and regulations regarding the online protection of minors, we provide a dedicated protection mode for minors (hereinafter "Minor Mode"). Guardians of minors, please set up Minor Mode for those under your guardianship; under Minor Mode, we will appropriately restrict certain features and apply additional filtering to output content. We may require you to provide necessary information such as age, guardian, or emergency contact, used to identify a minor's identity and provide corresponding protection. The specific features, scope of restrictions, and manner of use of Minor Mode are subject to what is displayed on the product page or the usage notice we separately publish.
Qualifications & exceptions
The specific features, restrictions and use of Minor Mode are delegated to a separate product page or usage notice not included in this saved policy.
Not stated here
The product-page or separate usage notice that defines Minor Mode's features and restrictions is not supplied with this source.
Legal Rights & Agreement Rules · Company practice
Kimi updates the policy and treats continued use as acceptance of the update
Section 9 states: “To improve service quality and self-discipline, we will update this Policy from time to time.” “For major policy updates, we will inform you by SMS, pop-up notification, or other conspicuous means.” “If you do not understand or do not agree with the update, please suspend your use of our products and services after the update takes effect. If you continue to use our products and services, it means you have fully understood and agreed to accept this update.”
Supporting quotations
9.1 To improve service quality and self-discipline, we will update this Policy from time to time.
9.2 For major policy updates, we will inform you by SMS, pop-up notification, or other conspicuous means.
9.3 If you do not understand or do not agree with the update, please suspend your use of our products and services after the update takes effect. If you continue to use our products and services, it means you have fully understood and agreed to accept this update.
Legal Rights & Agreement Rules · Company commitment
The Chinese and English versions have equal effect, with Chinese prevailing on ambiguity
Section 10 states: “This Policy is executed in both Chinese and English. Both language versions shall have equal legal effect. In case of any discrepancy, ambiguity or conflict between the two language versions, the Chinese version shall prevail.”
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This Policy is executed in both Chinese and English. Both language versions shall have equal legal effect. In case of any discrepancy, ambiguity or conflict between the two language versions, the Chinese version shall prevail.
Legal Rights & Agreement Rules · Procedure
You can contact Kimi through in-product feedback channels
Section 11.1 states: “To implement the principle of minimum necessity for personal information protection, improve processing efficiency, and safeguard user experience, you may choose an appropriate way to contact us:” “If you have any suggestions about this Policy or personal information management operations, you may contact us through the feedback channels built into our products and services.”
Supporting quotations
11.1 To implement the principle of minimum necessity for personal information protection, improve processing efficiency, and safeguard user experience, you may choose an appropriate way to contact us:
If you have any suggestions about this Policy or personal information management operations, you may contact us through the feedback channels built into our products and services.
Legal Rights & Agreement Rules · Procedure
Comments or complaints can be sent to Kimi by email
Section 11.1 states: “If you have any comments about this Policy or personal information management operations, or wish to file a complaint or report, you may send an email to [an address shown in the source].” The address itself is rendered in the saved source through an email-protection link.
Supporting quotations
If you have any comments about this Policy or personal information management operations, or wish to file a complaint or report, you may send an email to
Not stated here
The email address is obfuscated by an email-protection link in the saved source; this card records the stated channel, not a verified deliverable address.
Legal Rights & Agreement Rules · Procedure
Complaints need identity proof and evidence, with a 15-working-day response
Section 11.2 states: “When you need to file a complaint because your lawful rights and interests have been infringed, we need you to submit valid proof of identity and contact information, as well as a written request and preliminary evidence constituting the infringement. We will process your request as soon as possible after verifying your identity, and will respond within fifteen (15) working days.”
Supporting quotations
11.2 When you need to file a complaint because your lawful rights and interests have been infringed, we need you to submit valid proof of identity and contact information, as well as a written request and preliminary evidence constituting the infringement. We will process your request as soon as possible after verifying your identity, and will respond within fifteen (15) working days.