Account & Service Control · Restriction or exception
Users must be at least 18; the company says it blocks and removes under-18 accounts
You must be at least 18 years old to use MyFitnessPal, and the Services are not designed or intended for children or anyone under 18. The company says it uses technical measures to prevent people under 18 from creating an account or otherwise using the Services. If it becomes aware that someone under 18 may have given it personal information, it will investigate and, if applicable, take steps to remove the data and delete that person's account.
Supporting quotations
you have to be at least 18 years old to use MyFitnessPal
Our Services are not designed nor otherwise intended for children or anyone under 18.
We implement technical measures to prevent individuals under 18 years of age from creating an account or otherwise using our Services.
If we become aware that an individual under 18 may have provided us with personal information, we will investigate and if applicable, take steps to remove the data and delete that individual’s account.
Qualifications & exceptions
Removal and account deletion happen only "if applicable" after an investigation, and only when the company becomes aware of it.
Not stated here
What the technical measures are and how age is checked.
Account & Service Control · User right or choice
Marketing emails may be sent; you can stop them in account settings or with an unsubscribe link
MyFitnessPal may send periodic marketing and promotional emails or similar communications, and says it will obtain your consent where required by law. If you no longer want them, you can change your email preferences in your account settings or follow the unsubscribe instructions in the communication.
Supporting quotations
You have the ability to manage your MyFitnessPal account and your preferences as described below.
Marketing Communications
We may send you periodic marketing and promotional emails or other similar communications, and we will obtain your consent to do so, where required by law.
Change your email preferences in your account settings; or
Unsubscribe from these communications by following the “unsubscribe” instructions included in those communications.
Qualifications & exceptions
Consent is obtained only "where required by law"; where it is not required, the opt-out routes above apply.
Account & Service Control · User right or choice
Depending on where you live, you may have rights to access, delete and correct your information
The Policy says that, depending on where you live, the laws of your country, state or province may give you privacy rights over how your personal information is collected, stored, used and shared. It lists the right to access and data portability (to confirm whether the company processes your information, who it shares it with, and to obtain a copy in a portable and, to the extent technically feasible, readily usable format); the right to deletion, subject to exceptions in applicable law; and the right to correction of inaccuracies, taking into account the nature of the information and the purposes of processing.
Supporting quotations
Depending on where you live, the laws of your country, state, or province may have certain privacy rights over how your personal information is collected, stored, used and shared, including:
The right to confirm whether we are processing your personal information, who we share it with, and to access or obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
The right to request that we delete your personal information (subject to certain exceptions prescribed by applicable law).
The right to request that we correct inaccuracies in your personal information, taking into account the nature of the information and purpose(s) for which we are processing it.
Qualifications & exceptions
Rights exist only "depending on where you live"; the Policy lists rights that some laws provide, not rights it grants everyone.
Deletion is "subject to certain exceptions prescribed by applicable law".
Account & Service Control · User right or choice
The company says it will not discriminate for exercising rights and allows appeals by email
MyFitnessPal says it will not discriminate against you if you decide to exercise your legal rights. You may also have a right to appeal a decision on a privacy rights request; to appeal, email privacy@myfitnesspal.com with "APPEAL" in the subject line.
Supporting quotations
We will not discriminate against you if you decide to exercise your legal rights.
You may have a right to appeal a decision on a privacy rights request. To appeal such a decision, please submit your request to
with “APPEAL” included in the subject line
Qualifications & exceptions
The appeal right is described as something you "may have", depending on where you live.
Account & Service Control · Procedure
Rights requests go through the Privacy Request Center where you pick your country or region
To exercise your privacy rights you visit the MyFitnessPal Privacy Request Center and select the country or region where you live along with the rights you want to exercise.
Supporting quotations
How do I exercise my rights?
You can exercise your privacy rights by visiting our
and selecting the country/region in which you reside along with the privacy rights you wish to exercise.
Not stated here
The Privacy Request Center page is a separate linked page that is not supplied here, so this card cannot describe its forms or identity checks.
Account & Service Control · Procedure
An authorized agent can make a request for you, after the company verifies the agent and your authorization
Where legally permitted, you may submit requests through an authorized agent or representative at privacy@myfitnesspal.com. To process these requests, the company needs to verify the identity of the agent and that you authorized them to act for you.
Supporting quotations
Where legally permitted, you may submit requests through an authorized agent or representative at
To process these requests, we will need to verify the identity of the agent and that you have authorized them to act on your behalf.
Qualifications & exceptions
Only "where legally permitted".
Account & Service Control · User right or choice
California residents can ask which companies received their data for those companies' direct marketing
Under California Shine the Light, California residents have the right to request information about other companies to which MyFitnessPal disclosed certain categories of information during the preceding year for those other companies' direct marketing purposes. To make the request, contact privacy@myfitnesspal.com.
Supporting quotations
United States - California
Residents of the State of California have the right to request information from MyFitnessPal regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes.
Qualifications & exceptions
Applies to California residents and to disclosures "during the preceding year" for the other companies' direct marketing.
Account & Service Control · User right or choice
California residents can ask what personal information is collected, used, disclosed, shared or sold
California residents have the right to request that the company disclose the personal information it collects, uses, discloses, shares or sells. This includes a request for access to the personal information collected about you and information on its source, the purposes for collecting it, and the third parties and service providers with whom it is shared.
Supporting quotations
You have the right to request that we disclose to you the personal information we collect, use, disclose, share, or sell.
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it.
Qualifications & exceptions
Applies to California residents.
Account & Service Control · User right or choice
California residents can ask for deletion of personal information collected directly from them
California residents have the right to request, in certain circumstances, that the company delete any personal information it has collected directly from them.
Supporting quotations
You have the right to request in certain circumstances that we delete any personal information that we have collected directly from you.
Qualifications & exceptions
Applies to California residents.
Limited to information collected "directly from you" and to "certain circumstances"; the Policy does not say what happens to information collected from third parties or automatically.
Not stated here
Which circumstances allow the company to decline deletion.
Account & Service Control · User right or choice
California: financial-incentive promotions are voluntary and you can opt out of the data sharing at any time
Under the heading about participation in data sharing for financial incentives, the Policy says California residents have the right to be free from discrimination for exercising their CCPA rights. It says the company may from time to time run promotions that incentivize a consumer to share certain information, that participation is voluntary, and that you may opt out of the data sharing at any time.
Supporting quotations
Right to information regarding participation in data sharing for financial incentives.
You have the right to be free from discrimination based on your exercise of your CCPA rights.
Participation in these incentives is voluntary, and you may opt out of the data sharing at any time.
Qualifications & exceptions
Applies to California residents.
Promotions are described as something the company "may" run, with no specific program named.
Account & Service Control · User right or choice
California residents can correct inaccurate personal information, after the company verifies the request
California residents have the right to correct inaccurate personal information the company holds about them under certain circumstances. The company may need to verify the validity and scope of the request and the scope and purpose of maintaining the information.
Supporting quotations
You have the right to correct inaccurate personal information that we hold about you under certain circumstances. We may need to verify the validity and scope of the request as well as the scope and purpose of maintaining it.
Qualifications & exceptions
Applies to California residents.
Available "under certain circumstances" and subject to verification.
Account & Service Control · User right or choice
California: no discrimination for exercising CCPA rights, and incentive promotions are voluntary
California residents have the right to be free from discrimination based on exercising their CCPA rights. The company may run promotions from time to time that incentivize a consumer to share certain information; participation is voluntary, and the company says it will provide more information when it asks you to participate.
Supporting quotations
You have the right to be free from discrimination based on your exercise of your CCPA rights.
Participation in these incentives is voluntary, and we will provide more information when we ask you to participate.
Qualifications & exceptions
Applies to California residents.
Account & Service Control · Procedure
California requests are made in the Privacy Request Center or through an authorized agent
California residents exercise their rights through the MyFitnessPal Privacy Request Center by selecting the country or region where they live and the rights they want to exercise. Where legally permitted, a request can come from an authorized agent or representative at privacy@myfitnesspal.com; the company needs to verify the agent's identity and that you authorized them.
Supporting quotations
How to submit a request
You can exercise rights by visiting our
Once in our Privacy Request Center, simply select the country/region in which you reside along with the privacy rights you wish to exercise.
Where legally permitted, you may submit requests through an authorized agent or representative at
To process these requests, we will need to verify the identity of the agent and that you have authorized them to act on your behalf.
Qualifications & exceptions
Applies to California residents.
Agent requests only "where legally permitted".
Not stated here
The Privacy Request Center page is a separate linked page that is not supplied here, so this card cannot describe its forms or identity checks.
Account & Service Control · User right or choice
EEA, Swiss and UK residents have rights to access, correct and erase, and to limit or object to processing
The Policy lists these rights: request access to a copy of the personal information held about you; request correction of inaccurate or incomplete information; request erasure (with the caveat that legal or regulatory reasons may prevent full deletion at the time of the request, in which case the company will advise you of those circumstances in its response); and request to limit or object to processing where the company or a third party has a legitimate interest, or where the information is processed for direct marketing or by automated processes. In some cases the company will not be able to comply with an objection if it has compelling legitimate grounds that override your interests, or for the establishment, exercise or defense of legal claims.
Supporting quotations
Your rights: You have the right to:
Request access to your personal information, which enables you to receive a copy of the personal information we hold about you.
Request correction or rectification of the personal information we hold about you, which enables you to correct inaccurate or incomplete personal information about you.
There may be certain circumstances that prevent us from fully deleting your information at the time of the request due to legal or regulatory reasons.
Request to limit or object to processing your personal information where we (or a third party) have a legitimate interest or where we are processing your personal information for direct marketing purposes or using automated processes. In some cases, we will not be able to comply with your request if we have compelling legitimate grounds for the continued processing which override your interests, or for the establishment, exercise, or defence of legal claims.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
The right to object has exceptions for compelling legitimate grounds and legal claims.
Erasure may be limited by legal or regulatory reasons.
Account & Service Control · User right or choice
EEA, Swiss and UK residents can ask for their data in a portable format where consent or contract applies
EEA, Swiss and UK residents can ask the company to provide them or a third party with their personal information in a portable, machine-readable format where the company has collected their consent or otherwise performs obligations due to contractual necessity.
Supporting quotations
Request to transfer your data in a portable format. You can ask us to provide you or a third party with your personal information in a portable (machine readable) format where we have collected your consent or otherwise perform obligations due to a contractual necessity.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Limited to information collected on the basis of consent or contractual necessity.
Account & Service Control · User right or choice
French residents can set instructions for their data after death
If you are located in France, you have the right to set out general or specific instructions about what happens to your personal information after your death.
Supporting quotations
Digital legacy (only if you are a French resident). If you are located in France, you have the right to set out instructions (general or specific) about what happens to your personal information after your death.
Qualifications & exceptions
Applies only to people located in France.
Account & Service Control · Procedure
EEA rights requests go through the Privacy Request Center; identity may be checked only if reasonably doubted
EEA, Swiss and UK residents can submit rights requests through the MyFitnessPal Privacy Request Center, or contact the Data Protection Officer or EEA Representative with inquiries or complaints. To protect privacy and confirm you are entitled to exercise the rights, the company may ask for specific information to confirm your identity. Where applicable, it says it will use the requested information for verification only and only in the event of reasonable doubts about your identity.
Supporting quotations
You can also contact us through our EEA Representative or DPO if you have any questions or complaints regarding the processing of your personal information.
How to exercise your rights
You can also contact our Data Protection Officer or EEA Representative if you have any inquiries or complaints regarding our processing of your personal information.
we may need to request specific information from you to help us confirm your identity. Where applicable, we will use the requested information for verification purposes only and only in the event of reasonable doubts concerning your identity.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Identity information is requested only if the company has reasonable doubts, and is used only for verification.
Not stated here
The Privacy Request Center page is a separate linked page that is not supplied here, so this card cannot describe its forms.
Account & Service Control · User right or choice
Canada: you can access and correct your information and complain to the data protection authority
Canadian residents have the right to access the personal information the company holds about them and to correct or amend it as appropriate. If you have unresolved concerns about how the company handles your personal information, you have the right to complain to the relevant data protection authority.
Supporting quotations
You have the right to access the personal information we hold about you and correct or amend your information as appropriate. If you have unresolved concerns regarding our handling of your personal information, you have the right to complain to the relevant data protection authority.
Qualifications & exceptions
Applies to Canadian residents.
Account & Service Control · User right or choice
Quebec: you can ask for data portability and de-indexation through the Privacy Request Center
Quebec residents have the right of data portability, meaning to receive their personal information in a structured, commonly used, machine-readable format and to ask the company to transmit it to another organization. They also have the right to de-indexation, meaning to ask in certain circumstances that the company stop disseminating their personal information or de-index any hyperlink that gives access to it by technological means, if the dissemination contravenes applicable law or a court. To exercise these rights, use the MyFitnessPal Privacy Request Center.
Supporting quotations
Quebec residents
The right to receive your personal information in a structured, commonly-used, and machine-readable format and to request that we transmit your personal information to another organization.
The right to request, in certain circumstances, that we cease disseminating your personal information or to de-index any hyperlink that allows access to your personal information by technological means, if such dissemination contravenes applicable law or a court.
To exercise your rights, please visit the
Qualifications & exceptions
Applies to Quebec residents.
De-indexation is available "in certain circumstances", where dissemination contravenes applicable law or a court.
Account & Service Control · User right or choice
South Korea: you can request access, modification, opposition and deletion, and a fee may apply
South Korean residents may request access to, and modification, opposition and deletion of, the personal information the company has collected about them, by emailing privacy@myfitnesspal.com or visiting the Privacy Request Center. Subject to applicable law, the company may charge for this service, and it will respond to reasonable requests as soon as practicable and within the time limits prescribed by law.
Supporting quotations
Access Requests
If you reside in South Korea, you may request access to, and modification, opposition and deletion of the personal information that we have collected about you.
Subject to applicable law, we may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.
Qualifications & exceptions
Applies to South Korean residents.
A charge may apply "subject to applicable law", unlike the other jurisdictions in the Policy.