Personal information is kept as long as necessary for the stated purposes, or longer if law requires or allows
MyFitnessPal will retain personal information as long as necessary to fulfill the purposes in the Policy, including to satisfy legal or reporting requirements, unless a longer retention period is required or allowed under law. To decide the retention period it considers the amount, nature and sensitivity of the information, the risk of harm from unauthorized use or disclosure, the purposes for which it uses the information, whether it can achieve those purposes by other means, and applicable legal requirements.
Supporting quotations
How We Retain Your Information
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy (including to satisfy our legal or reporting requirements), unless a longer retention period is required or allowed under law.
we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of the personal information; the purposes for which we use the personal information; whether we can achieve the purposes through other means; and the applicable legal requirements
Qualifications & exceptions
No fixed retention periods are given; the periods depend on the listed factors.
A longer period applies where the law "requires or allows" it.
Not stated here
How long specific data such as diary entries, photos or messages is kept after account deletion.
Retention & Deletion · Company commitment
De-identified information is kept in de-identified form and the company will not try to re-identify it
If MyFitnessPal de-identifies information, it says it will maintain and use the information in de-identified form and will not attempt to re-identify it, except as required or permitted by law.
Supporting quotations
If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
Qualifications & exceptions
The commitment has an exception for re-identification that is "required or permitted by law".
For EEA, Swiss and UK residents, data is kept as long as needed for the Policy purposes and legal obligations
For residents of the EEA, Switzerland and the UK, MyFitnessPal will retain personal information for as long as necessary for the purposes in the Policy, including to comply with legal obligations (for example, where law or court orders require it to keep data), resolve disputes, and enforce its legal agreements and policies.
Supporting quotations
We will retain your personal information for as long as is necessary for the purposes set out in this Policy, including to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law or court orders), resolve disputes, and enforce our legal agreements and policies.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
No specific retention periods are given.
Retention & Deletion · Company practice
South Korea: contract and complaint records may be retained for periods set by Korean law
Personal information of Korean residents is kept for as long as necessary to provide the service, and may be retained for periods required by law. The Policy lists records regarding contracts or the cancellation of contracts and records on payment and provision of goods, and records on customer complaints or dispute resolution, each retained for reasons of the Act on Consumer Protection in Electronic Commerce Transactions, etc. The list continues in the next part of the Policy.
Supporting quotations
Data Retention and Destruction
We keep personal information of residents of Korea for as long as necessary in order to provide you the service. Personal information of residents of Korea may be retained for the period of time mandated by law:
Records regarding contracts or the cancellation of contracts, and records on payment and provision of goods:
Reason for retention: Act on Consumer Protection in Electronic Commerce Transactions, etc.
Records on customer complaints or dispute resolution:
Reason for retention: Act on Consumer Protection in Electronic Commerce Transactions, etc.
Qualifications & exceptions
Applies to South Korean residents.
The legally mandated periods themselves are not stated here.
Not stated here
The length of each statutory retention period.
Retention & Deletion · Company practice
South Korea: communications and electronic financial records are also kept for statutory periods
Continuing the list of records Korean law requires the company to keep: communications confirmation data, retained for reasons of the Communications Privacy Protection Act, and records on electronic financial transactions, retained for reasons of the Electronic Financial Transaction Act.
Supporting quotations
Communications confirmation data:
Reason for retention: Communications Privacy Protection Act
Records on electronic financial transactions:
Reason for retention: Electronic Financial Transaction Act
Qualifications & exceptions
Applies to South Korean residents.
The legally mandated periods themselves are not stated here.
Not stated here
The length of each statutory retention period.
Retention & Deletion · Company commitment
South Korea: data is kept while you have an account or as needed, then destroyed so it cannot be recovered
For South Korean residents, the company retains personal information for as long as you maintain an account or as needed to provide the Services, and as necessary to comply with legal obligations, resolve disputes and enforce agreements. Personal information is destroyed when it is no longer necessary for these purposes, and information stored in electronic form is deleted using technology designed to prevent its recovery.
Supporting quotations
Method and Procedure for the Destruction of personal information
MyFitnessPal retains your personal information (i) for as long as you maintain an account or as needed to provide you the Services and/or (ii) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal information is destroyed when it is no longer necessary for these purposes. Personal information stored in electronic form is deleted using technology designed to prevent the recovery of the personal information.
Qualifications & exceptions
Applies to South Korean residents.
Statutory retention periods listed earlier override destruction.