The Privacy Statement covers personal information Netflix handles when you interact with the Netflix service
This statement explains how Netflix collects, uses and discloses your personal information when you interact with the "Netflix service", or anywhere Netflix displays or references this statement, and what privacy rights you have and how to use them. Certain Netflix functions or apps may also give you contextual privacy information or choices in addition to what this statement describes.
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This Privacy Statement explains how we collect, use, and disclose your personal information when you interact with the "Netflix service”
or anywhere we display or reference this Privacy Statement. It also explains what privacy rights you have and how to exercise them.
Certain functionalities or apps that are part of the Netflix service may also provide you with contextual privacy information or choices, in addition to the information and choices described in this Privacy Statement.
Qualifications & exceptions
"Netflix service" and "Netflix content" are defined in the Netflix Terms of Use, not in this statement.
Contextual in-app privacy information is described as additional to this statement, not a replacement for it.
Not stated here
The Terms of Use definitions of "Netflix service" and "Netflix content" are linked but not supplied here.
The contextual privacy information or choices that individual functions or apps may provide are not supplied.
Legal Rights & Agreement Rules · Context
US State Privacy Notice and Notice at Collection are in the US residents section
Netflix's US State Privacy Notice, including its "Notice at Collection" details, is the "Supplemental Privacy Disclosures for US Residents" section further down this statement (also reachable at netflix.com/privacy#states).
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To see our US State Privacy Notice, including “Notice at Collection” details, please click on the link, go to netflix.com/privacy#states, or scroll down to the “Supplemental Privacy Disclosures for US Residents” section.
Qualifications & exceptions
This applies to US residents; the US section itself sets out its scope.
Legal Rights & Agreement Rules · Procedure
Privacy questions and rights requests go to the Data Protection Officer/Privacy Office
For questions about this statement, Netflix's use of your personal information, or how to exercise your privacy rights, you can contact Netflix's Data Protection Officer/Privacy Office at privacy@netflix.com. General questions about the service, your account or customer service go through help.netflix.com.
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For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, please contact our Data Protection Officer/Privacy Office at privacy@netflix.com.
For general questions about the Netflix service, your account, or how to contact customer service, please visit
Legal Rights & Agreement Rules · Context
The Netflix entity responsible for your data is identified on a separate corporate information page
The specific Netflix entity or entities responsible for your personal information (called the "data controller" in certain countries) are not named in this statement; Netflix points to its corporate information page at netflix.com/legal/corpinfo.
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Information about the specific Netflix entity (or entities) that are responsible for your personal information (known as the “data controller” in certain countries) is available at
Not stated here
Which Netflix entity is responsible for your data is on the linked corporate information page, which is not supplied.
Legal Rights & Agreement Rules · Company practice
Netflix uses your data to comply with law, enforce its terms and decide if a device may use the account
Netflix uses personal details, payment details, account/profile information, usage information, advertising information, device and network information, and communications to comply with law and enforce its Terms of Use: satisfying applicable law, regulation, legal process or government requests; protecting the rights, property or safety of Netflix, its users or the public as required or permitted by law; enforcing community guidelines; and determining whether a particular device is permitted to use the account under the Terms of Use.
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To comply with law and enforce the Netflix Terms of Use including to satisfy applicable law, regulation, legal process, or governmental request, and to protect against harm to the rights, property or safety of Netflix, its users or the public, as required or permitted by law, and to enforce applicable community guidelines.
This also includes determining whether a particular device is permitted to use the account consistent with the Netflix Terms of Use.
We use the following categories of personal information for this purpose: personal details, payment details, Netflix account/profile information, usage information, advertising information, device and network information, and communications.
Qualifications & exceptions
Protection against harm is "as required or permitted by law".
Not stated here
The Terms of Use rules on which devices may use an account are not supplied here.
Legal Rights & Agreement Rules · Context
Games features and some countries or regions have supplemental or different disclosures in Section F
Netflix gives supplemental information about certain parts of the service (such as some Netflix games features) in the "Supplemental Privacy Disclosures for Certain Services and Regions" section. Where data protection laws in certain countries or regions require additional or different information from the general disclosures, that information is also in that section, so the general rules may be supplemented or varied for your service or region.
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We provide supplemental information regarding certain aspects of the Netflix service (such as certain Netflix games features) in the section “Supplemental Privacy Disclosures for Certain Services and Regions” below.
In addition, data protection laws in certain countries or regions may require us to provide additional or different information to disclosures above in this Privacy Statement. Where this is the case, such information is also provided in the section “Supplemental Privacy Disclosures for Certain Services and Regions” below.
Qualifications & exceptions
Regional information may be "additional or different" from the general disclosures.
Not stated here
Only the games and US supplements appear in the supplied text; whether other regions have supplements elsewhere is not shown.
Legal Rights & Agreement Rules · User right or choice
You can complain to a data protection authority, though Netflix asks you to contact it first
You have the right to complain to a data protection authority about how Netflix processes your personal information. Netflix encourages, but does not require, you to contact it first with questions or concerns.
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Right to complain: You have the right to complain to a data protection authority about our processing of your personal information but we encourage you to first contact us with any questions or concerns.
Qualifications & exceptions
Contacting Netflix first is encouraged, not a condition.
Legal Rights & Agreement Rules · Procedure
Rights requests are honored on a verified request under applicable law; other requests go to privacy@netflix.com
You can exercise these rights when Netflix receives a verified request in accordance with applicable law. For any other request, or if you cannot use the methods described, contact privacy@netflix.com.
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For any other requests, or if you are unable to exercise your rights using any of the methods explained above, please contact privacy@netflix.com.
You can exercise the rights described above when we receive a verified request in accordance with applicable law.
Qualifications & exceptions
Rights depend on a verified request and on applicable law.
Not stated here
The general section does not describe the verification process; the US section and linked help articles add detail.
Legal Rights & Agreement Rules · Procedure
Use privacy@netflix.com to exercise any of your rights or ask about privacy practices
To exercise any of your privacy rights or ask about Netflix's privacy practices, contact Netflix's Data Protection Officer/Privacy Office at privacy@netflix.com.
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If you want to exercise any of your rights, or have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at privacy@netflix.com.
Legal Rights & Agreement Rules · Company practice
Netflix can update the statement; continued use after an update counts as acknowledgment or acceptance
Netflix will update this statement from time to time in response to changing legal, regulatory or operational requirements, and will give notice of changes as required by law. If you keep using Netflix after an update takes effect, that counts as acknowledgment and, where applicable, acceptance. If you do not want to acknowledge or accept an update, your option is to cancel your account. The "Last Updated" date shows when it last changed.
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We will update this Privacy Statement from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any such changes as required by law.
Your continued use of the Netflix service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not want to acknowledge or accept any updates to this Privacy Statement, you may cancel your account.
To see when this Privacy Statement was last updated, please see the "Last Updated" date below.
Qualifications & exceptions
Notice is given "as required by law", which may mean no individual notice for some changes.
Not stated here
The statement does not say what form of notice is given.
Legal Rights & Agreement Rules · Context
Section F's service and regional supplements apply on top of the general statement and may differ from it
The supplemental disclosures in Section F (for Netflix games and for US residents in the supplied text) apply in addition to the rest of the Privacy Statement. Where data protection laws in certain countries or regions require additional or different information, Section F provides it, so for those services or regions the general disclosures are read together with, and may be varied by, the supplement.
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The Supplemental Privacy Disclosures for Certain Services and Regions below apply in addition to disclosures above in this Privacy Statement.
In addition, data protection laws in certain countries or regions may require us to provide additional or different information to disclosures above in this Privacy Statement.
Qualifications & exceptions
Supplements apply "in addition to" the general disclosures; regional information may be "additional or different".
Not stated here
No priority rule is stated for a case where a supplement differs from the general text beyond saying that the supplemental information is provided where law requires it.
Legal Rights & Agreement Rules · Context
Netflix games follow the main statement, with added detail for multiplayer, chat, UGC and controller features
When you play Netflix games, Netflix collects, uses and discloses your personal information as described in the main Privacy Statement. The Netflix Games Supplemental Privacy Disclosures add examples and information for games with features such as leaderboards, achievements, local and online multiplayer, friend features, text or voice chat, user-generated content, and Netflix Game Controller.
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When you play Netflix games, we will collect, use, and disclose your personal information as described in the Netflix Privacy Statement. These Netflix Games Supplemental Privacy Disclosures provide additional examples and information applicable to Netflix games that have features such as leaderboards, achievements, local multiplayer, online multiplayer, friend-related features, text or voice chat, user-generated content, and the ability to play Netflix Game Controller.
Qualifications & exceptions
Applies to Netflix games; the added examples apply to games with the listed or similar features.
Legal Rights & Agreement Rules · Context
The US supplement applies to residents of states with comprehensive consumer privacy laws in effect
The Supplemental Privacy Disclosures for US Residents apply to residents of US states that have comprehensive consumer privacy laws in effect (together, "US State Privacy Laws"). They supplement the rest of the Privacy Statement.
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These disclosures apply to residents of US states that have adopted comprehensive consumer privacy laws that are in effect (collectively “US State Privacy Laws”). These disclosures supplement the Privacy Statement.
Qualifications & exceptions
Only residents of states whose comprehensive privacy laws are in effect are covered.
Not stated here
The statement does not list which states qualify.
Legal Rights & Agreement Rules · Context
For US state law, this section serves as Netflix's Notice at Collection
Some US State Privacy Laws require a notice at or before collection covering the categories of personal information collected, the purposes of collection or use, whether it is "sold" or "shared", and the criteria for how long it is kept. Netflix says it provides those details throughout the US residents section.
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At or before the time of collection, some US State Privacy Laws require that we provide a notice of our practices, including the categories of personal information collected, the purposes for which such information is collected or used, whether such information is “sold” or “shared”, and the criteria used to determine how long such information is retained. We have provided these details throughout this section of the Privacy Statement.
Qualifications & exceptions
Applies under "some" US State Privacy Laws.
Legal Rights & Agreement Rules · Company commitment
Netflix will not discriminate against you for exercising your US privacy rights, and publishes request metrics
You have a right not to be treated in a discriminatory way for exercising your rights in the US section, and Netflix says it will not discriminate against you for doing so. Details of the privacy rights requests Netflix handled in the past year are published at netflix.com/legal/privacy-metrics.
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Right to Non Discrimination. You have a right not to be subject to discriminatory treatment for exercising any of your rights described under this section. We will not discriminate against you based on your exercise of any of your rights.
You can find details regarding the privacy rights requests we handled during the past year here:
Not stated here
The privacy metrics page is not supplied.
Legal Rights & Agreement Rules · Procedure
In states that grant it, you can appeal a denied request by emailing privacyappeals@netflix.com
If your US state gives you a right to appeal, you may appeal Netflix's decision denying your request by contacting privacyappeals@netflix.com, stating the state you are writing from and including documentation about the decision. Requests to change Netflix's policies or practices are not grounds for appeal.
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If you are a resident of a US state that gives you a right to appeal a decision, you may appeal our decision denying your request. Requests to change our policies or practices are not grounds for appeal. You may request an appeal by contacting us at privacyappeals@netflix.com. Please provide the US state that you are writing from, accompanied with documentation regarding the decision you are appealing.
Qualifications & exceptions
Only residents of states that give a right to appeal.
Policy-change requests cannot be appealed.
Not stated here
The statement does not list which states give an appeal right or a response time.
Legal Rights & Agreement Rules · Context
The statement was last updated April 10, 2026
The Privacy Statement shows a "Last Updated" date of April 10, 2026.
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Last Updated: April 10, 2026
Qualifications & exceptions
This is the last-updated date; no separate effective date is stated.