Netflix uses your data, including communications, for security, fraud prevention and investigating illegal activity
Netflix uses personal details, payment details, account/profile information, usage information, advertising information, device and network information, and communications for safety, security and fraud prevention: securing its systems, protecting its business, and investigating, preventing and detecting prohibited or illegal activities and other security or technical issues.
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For safety, security, and fraud prevention including to secure our systems, protect our business, and to investigate, prevent, and detect prohibited or illegal activities and other security/technical issues. We use the following categories of personal information for this purpose: personal details, payment details, Netflix account/profile information, usage information, advertising information, device and network information, and communications.
Security & Safeguards · Permission or license
Netflix and its Service Providers may monitor and record text and voice chat to find harmful behavior
To help keep the service and users safe, Netflix and its Service Providers may monitor and record message content (such as text or voice chat) to identify harmful behavior, security risks, and violations of the Netflix Terms of Use and community guidelines.
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To help maintain the safety and security of our service and users, we and our Service Providers may monitor and record message content (such as text or voice chat functionality) to identify harmful behavior, security risks, and violations of the Netflix Terms of Use and community guidelines.
Qualifications & exceptions
"May" monitor and record; the purpose is safety, security and enforcement of the Terms of Use and community guidelines.
Not stated here
The community guidelines are referenced but not supplied.
Security & Safeguards · Company commitment
For international transfers, Netflix uses data protection agreements and challenges unlawful government requests
Whenever Netflix transfers personal information to other countries, it says it ensures the transfer follows applicable data protection laws and this statement. The measures it names include data protection agreements, technical protections, and practices to challenge disproportionate or unlawful requests from government authorities. More detail is on a linked international transfers page.
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whenever we transfer personal information to other countries, we ensure that the personal information is transferred in accordance with applicable data protection laws and this Privacy Statement.
Specifically, we use a variety of contractual, technical, and organizational measures as appropriate for such transfers, including data protection agreements, technical protections, and practices to challenge disproportionate or unlawful government authority requests.
You can find out more about how we disclose and transfer your personal information internationally here:
Qualifications & exceptions
Measures are used "as appropriate for such transfers"; the statement does not say every request is challenged, only that Netflix has practices to challenge disproportionate or unlawful ones.
Not stated here
The linked page on international disclosures and transfers is not supplied, including which transfer mechanisms apply to which countries.
Security & Safeguards · Procedure
Devices stay logged in until you sign out; unsecured or unreturned devices can expose your account
Netflix may offer login features such as email or text-message login or easier login on certain devices. Any device logged into your account stays logged in until you log it out. You can remove access using "Sign out of all devices" in the "Account" section. Users of public or shared devices should log out after each session, and you should log out before selling or returning a device. If you or other account users do not keep your email, login information and signed-in devices secure, or do not log out a device you sell or return, others may be able to access your account and personal information.
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Account Login Features: You may have the option to use certain account login features, such as email-based or text message-based login, or easier login to the Netflix app on certain devices. Please note that any device that is logged into your account will remain logged in unless you log out of those devices (following the instructions below).
Removing device access to your Netflix account: To remove access to your Netflix account from devices that are logged into the account, visit the “Account” section of our website, locate the “Sign out of all devices” option, and follow the instructions to sign out of your devices.
Users of public or shared devices should log out at the completion of each session. If you sell or return a computer or Netflix supported device, be sure to first log out. If you or other users on the account do not maintain the security of your email address, login information, and signed-in devices, or fail to log out a device you sell or return, then others may be able to access your Netflix account, including your personal information.
Security & Safeguards · Company commitment
Netflix uses reasonable safeguards designed to provide security appropriate to the risk
Netflix uses reasonable administrative, logical, physical and managerial measures to protect your personal information against loss, theft, and unauthorized access, use and modification. The measures are designed to provide a level of security appropriate to the risks of processing your data.
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We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.
Qualifications & exceptions
"Reasonable" measures "designed to" provide appropriate security; not a guarantee against breaches.
Security & Safeguards · Permission or license
Netflix and its providers may monitor or record game text and voice chat, but are not obliged to
When you play Netflix games with text or voice chat or user-generated content, Netflix uses personal details, payment details, account/profile information, usage information, advertising information, device and network information, and communications for safety, security and fraud prevention, including investigating and detecting prohibited or illegal activity. Netflix and its Service Providers may monitor and/or record text and voice chat during those features for these reasons, including to enforce the Netflix Games Community Guidelines, but have no obligation to do so.
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For safety, security, and fraud prevention: When you play Netflix games with text or voice chat, or user-generated content features, we use the following categories of personal information for safety, security and fraud prevention
We and our Service Providers may monitor and/or record text and voice chat during your use of those features (but do not have the obligation to do so) for the preceding reasons, including to enforce the Netflix Games Community Guidelines
Qualifications & exceptions
Monitoring is permitted, not promised: Netflix states it does not have an obligation to monitor.
Not stated here
The Netflix Games Community Guidelines are linked but not supplied.