26 of 107 cards in Charges & Financial Obligations
Charges & Financial Obligations · Company practice
Paid services are subscriptions that renew automatically unless you cancel
All paid services are sold as recurring subscriptions. At the end of the first subscription period the subscription renews automatically, with recurring payments at the frequency stated when you bought, unless you cancel before the billing date. You pick the subscription period and payment method at purchase. At renewal your payment method is charged the price valid at the time of renewal. A separate Subscription Terms document is said to summarize key aspects.
Supporting quotations
All our paid Services are provided on a recurring subscription basis ("Subscription").
the provision of the Services will auto-renew at the end of the initial Subscription period (unless you cancel it before the billing date)
You choose one of the offered Subscription periods and the payment method from the available options at the time of purchase.
your chosen payment method will be charged the price valid at the time of the automatic renewal of your Subscription
Qualifications & exceptions
The right to cancel automatic renewal and its limits are explained in the cancellation and refund cards.
Not stated here
The Subscription Terms are not supplied, so the length of renewal periods and billing details beyond this text are unknown.
Charges & Financial Obligations · Company practice
At renewal you are charged the price valid then, and the price may have changed
After the initial subscription period the subscription renews automatically for a defined successive service period unless you cancelled automatic renewal before the billing date, as described in the cancellation and refund policy and the Subscription Terms. If you do not cancel in due course, your payment method is charged the price valid at the time of renewal. Separately, Nord may change prices, including renewal prices, from time to time at its reasonable discretion; a change does not affect the current subscription period and applies when you renew.
Supporting quotations
After the end of your chosen initial Subscription period, your Subscription will automatically renew for a defined successive Service period, unless you have cancelled automatic renewal before the billing date
your chosen payment method will be charged the price valid at the time of the automatic renewal of your Subscription
We may, at our reasonable discretion, change the price of our paid Services (including Subscription renewal prices) from time to time
Any changes to prices will not affect your current Subscription period and will only affect you when renewing the Subscription.
Qualifications & exceptions
The text says "a defined successive Service period" without stating how long that period is.
Not stated here
The length of the renewal period and the amount of any future price are not stated in this text.
Charges & Financial Obligations · Company practice
Prices may be shown without tax, and Nord shows the tax before charging you
Service prices may first be displayed without taxes. Because of the global nature of the services, Nord says it may not be able to identify the applicable taxes in advance, so it calculates additional mandatory taxes (such as sales tax or value-added tax) only after you choose your tax residence country. In any case it says it will show the additional taxes and the total price before charging you.
Supporting quotations
The Service prices may be initially displayed to you exclusive of taxes.
we can calculate additional mandatory taxes (such as sales tax, value-added tax, or another mandatory tax under laws applicable to you) only after you choose your tax residence country
we will display the sum of the additional taxes applicable to your purchase (along with the total price of your payment) before charging you
Charges & Financial Obligations · Restriction or exception
You must pay all charges, and Nord can suspend or cancel for late payment
You agree to pay for the paid services you buy and for all other charges incurred under your account, including applicable taxes and fees. Nord may suspend or cancel the services if it does not receive full payment on time. Suspension or cancellation for non-payment could mean losing access to your account and its content.
Supporting quotations
You agree to pay us for any paid Services you purchase from us, as well as all other charges incurred under your Account
We may suspend or cancel the Services if we do not receive a full payment from you on time.
could result in you losing access to and use of your Account and its content
Qualifications & exceptions
The text says suspension "could" result in losing access to the account and its content; it does not say content is deleted.
Not stated here
No grace period or notice before suspension for non-payment is stated in this clause.
Charges & Financial Obligations · Company practice
You authorize recurring payments to Nord for subscriptions until the auto-renewal is cancelled
When you buy on a subscription basis (monthly, annually or otherwise), you agree that the services will auto-renew until you or Nord cancel the auto-renewal, that you are authorizing recurring payments, and that payments will be made to Nord using the payment method you provided at the recurring intervals you agreed. Note that the auto-renewal can be ended by either you or Nord. You choose the subscription period and payment method from the available options at purchase.
Supporting quotations
the Services will auto-renew until you or we cancel the auto-renewal
you are authorizing recurring payments
the payments will be made to Nord using your provided payment method and at the recurring intervals you have agreed to
You choose one of the offered Subscription periods and the payment method from the available options at the time of purchase.
Qualifications & exceptions
Either you or Nord can cancel the auto-renewal; the grounds on which Nord may do so are set out in the suspension and termination rules.
Charges & Financial Obligations · Restriction or exception
To buy on Nord's websites you must supply a valid payment method you are authorized to use
To purchase services directly through Nord's websites you must provide a valid payment method that the websites accept, such as a credit or debit card. By providing a payment method you state that you are authorized and have the legal right to use it and that the payment information you give is true and accurate.
Supporting quotations
you must provide a valid payment method accepted on our Websites (such as a credit or debit card)
you represent that you are authorized and have the legal right to use the provided payment method, and that any payment information you provide is true and accurate
Qualifications & exceptions
This applies to purchases made directly through Nord's websites; purchases through app stores or resellers are handled under those providers' terms (see the refund and platform sections).
Charges & Financial Obligations · Company practice
Nord can update your saved card from the card issuer, and you authorize charging the updated method
You should update changed payment details in your account promptly so renewals can continue. If you update them, the updated information becomes your preferred method for future payments. Nord also says it sometimes receives updated credit or debit card information from your card issuer or the card network and uses it to update your payment details automatically. After any update to your payment method you authorize Nord to charge the updated method.
Supporting quotations
If you update the payment details in your Account, the updated information will be regarded as your preferred method for any future payments.
Sometimes we receive updated credit or debit card information from your payment card issuer or the card network, which Nord will use to update your payment details automatically.
Following any update to your payment method, you authorize Nord to charge this updated payment method.
Qualifications & exceptions
The text says this happens "sometimes", so it is not guaranteed for every card or issuer.
Not stated here
Whether you can opt out of automatic card-detail updates from the issuer is not stated in this clause.
Charges & Financial Obligations · Company practice
Nord may retry failed payments, verify card payments and change payment providers
Nord reserves the right to retry failed payments to complete transactions, including retrying failed cards with extended expiration dates; to verify credit or debit card payments before completing a purchase to prevent payment fraud; and to change the authorized payment service providers that process payments.
Supporting quotations
retry failed payments to complete transactions, including (but not limited to) retrying failed cards with extended expiration dates
verify credit/debit card payments prior to completing your purchase for payment fraud prevention
change authorized payment service providers to facilitate payment processing
Qualifications & exceptions
The list of retry examples is "including (but not limited to)", so retries are not limited to expired cards.
Not stated here
The number and timing of retries and any notice of a retry are not stated.
Which payment service providers are used at any time can change without the Terms naming them all.
Charges & Financial Obligations · Company practice
Payments are mainly processed by a company that depends on where you live
Purchases may be handled by different payment companies depending on the payment method and your jurisdiction. For residents of the United States and Mexico, payments are mainly processed by Lagosec, Inc., registered in Delaware, United States. The clause lists other companies for other regions: NordSec B.V. for European Union residents but exclusively for PayPal payments, Moonflash Limited for the United Kingdom, Cyberpost Intermediacao de Negocios S.A. for Brazil, Nord Security JP Co., Ltd for Japan, CyberQuay Pty Ltd for Australia and cyberpost Inc. for Canada. For how these payment companies process personal data, the clause points to the Privacy Policy.
Supporting quotations
Purchases may be handled by different payment companies based on the payment method and your jurisdiction.
payments for residents of the United States and Mexico are mainly processed by Lagosec, Inc.
payments for residents of the European Union are mainly processed by NordSec B.V.
payments for residents of the United Kingdom are mainly processed by Moonflash Limited
To find out more on how payment companies process your personal data, please refer to our Privacy Policy.
Qualifications & exceptions
The wording is "mainly processed", so other companies may also handle payments.
For European Union residents the listed company is named "exclusively for PayPal payments".
The list is introduced by "For example", so it may not be complete.
Not stated here
What personal data these payment companies receive or how they use it is not described here; the Privacy Policy is not supplied.
Charges & Financial Obligations · Company practice
Nord can change prices at renewal with advance notice; your remedy is cancelling renewal
Nord may change the price of paid services, including renewal prices, at its reasonable discretion to reflect changing costs such as licensing, technical provision, distribution, state-imposed fees, contributions, taxes and duties. A change does not affect your current subscription period and applies when you renew. Nord says it will notify you in advance and that you can cancel auto-renewal before the new charges, though it may not be able to give advance notice of changes to applicable taxes. Subject to applicable law, if you disagree with a proposed renewal price your sole remedy is to cancel auto-renewal before the billing date, and continuing to use the services without cancelling means you agree to the new renewal price.
Supporting quotations
We may, at our reasonable discretion, change the price of our paid Services (including Subscription renewal prices) from time to time
Any changes to prices will not affect your current Subscription period and will only affect you when renewing the Subscription.
We will notify you in advance of such changes, and you will have the opportunity to cancel the auto-renewal of your Subscription prior to incurring the new charges.
We may not be able to give you advance notice of changes to applicable taxes, however.
Subject to the applicable law, (i) if you disagree with any proposed change of the renewal price, your sole remedy is to cancel the automatic renewal of your Subscription before the billing date
your continued use of the Services without canceling the automatic renewal of your Subscription constitutes your agreement to pay the new renewal price for the Services
Qualifications & exceptions
"Sole remedy" and the deemed agreement are both "subject to the applicable law".
Advance notice of tax changes is expressly not promised.
Not stated here
How far in advance price changes are notified and by what means are not stated in this clause.
Charges & Financial Obligations · Restriction or exception
Free trials are optional and can be limited, changed or withdrawn
In some cases Nord, or others on its behalf, may offer a free trial of paid services before charging. A free trial is not guaranteed and can carry additional terms such as eligibility criteria, length and other conditions. To the extent permitted by applicable law, Nord may modify or withdraw a free trial offer for new users at any time without notice. It may limit each user to one free trial and prevent combining free trials with other promotions.
Supporting quotations
The availability of a Free Trial is not guaranteed and the Free Trial offered may be subject to additional terms accompanying the promotional offer
To the extent permitted under the applicable law, we reserve the right to modify or withdraw the Free Trial offer to new users at any time without notice.
We reserve the right to limit each user to one Free Trial for our paid Services and to prevent the combination of Free Trials with other promotions.
Not stated here
The additional promotional terms for a particular trial are not in this document.
Charges & Financial Obligations · Company practice
A free trial turns into a paid subscription unless you cancel before it ends
During a free trial you are not charged, but you may be asked to provide a payment method. At the end of the trial the services automatically convert into a paid subscription and your payment method is charged the then-applicable subscription price, unless you cancel before the trial expires. After that the subscription auto-renews until you cancel it. If you cancel the trial before it ends you lose access to the subscription-based features at the end of the trial period. If a third party provided the trial, cancellation must be completed through that third party under its terms.
Supporting quotations
If your Subscription includes a Free Trial, you will not be charged for your Free Trial; however, you may be required to provide a payment method.
at the end of the Free Trial the Services will automatically convert into a paid Subscription and your provided payment method will be charged the then-applicable Subscription price (unless you cancel the Free Trial prior to its expiration)
Thereafter, the Subscription will continue to auto-renew until you cancel it.
If you cancel the Free Trial before it ends, you will lose access to the subscription-based features of the Services at the end of the Free Trial period.
If the Free Trial was provided by a third party, the cancellation must be completed through that third party and is subject to their terms and conditions.
Not stated here
The then-applicable subscription price is not stated.
Charges & Financial Obligations · User right or choice
You can cancel auto-renewal before the billing date, but that does not by itself earn a refund
You may cancel automatic renewal for the upcoming renewal period, and to prevent the charge you must do so before the billing date. Cancelling stops only future charges for that subscription; you keep access until the end of the remaining subscription period. Cancelling auto-renewal does not automatically entitle you to a refund of fees already paid or of the remaining part of the current period, unless applicable law provides otherwise. Separate refund rights are described in the Money-Back Guarantee and pro rata refund provisions.
Supporting quotations
You have the right to cancel the automatic renewal of your Subscription for the upcoming Service renewal period.
To prevent the auto-renewal and the related charge, please cancel the auto-renewal before the billing date.
You will continue to receive access to the Services until the end of the remaining Subscription period.
it does not automatically entitle you to a refund of (i) any fees that you have already paid or (ii) any remaining period of your current Subscription, unless the applicable law provides otherwise
Qualifications & exceptions
The no-refund consequence is stated "unless the applicable law provides otherwise".
Charges & Financial Obligations · User right or choice
There is a 30-day money-back guarantee on the first purchase
If you are not satisfied you may terminate the services contract and request a refund within thirty days following your purchase; Nord calls this the Money-Back Guarantee. The guarantee applies only within thirty days of the initial purchase. Once a contract has been renewed after the initial period it cannot be refunded under the guarantee unless applicable law provides otherwise, and a separate "Pro rata refund" provision exists for certain countries. To the extent permitted by applicable law, Nord may refuse the refund if you breached the prohibited and restricted use section or the export control and sanctions section. Refunds for purchases through third-party app stores, marketplaces, retailers or resellers follow that provider's terms.
Supporting quotations
you may terminate the Services contract and request a refund within thirty (30) days following your purchase of our Services ("Money-Back Guarantee")
terminated Services contracts may be refunded on the basis of the Money Back Guarantee only within thirty (30) days following your initial purchase
Once a Services contract is renewed after the initial Service period, it cannot be refunded on the basis of the Money-Back Guarantee, unless the applicable law provides otherwise
we reserve the right not to issue the aforementioned refund in the event of a breach of section 8 ("Prohibited and restricted use") and/or section 16.11 ("Export control and sanctions")
A Subscription for a period longer than one (1) month that has been renewed and purchased from Germany, Netherlands, or the United Kingdom
are handled in accordance with that provider's terms of service
The Services and Software provided by Nord may be subject to export control and economic sanctions laws and regulations
Qualifications & exceptions
Nord's right to withhold the refund for breaches applies only "to the extent permitted under the applicable law".
Purchases made through third-party app stores, marketplaces, retailers or resellers follow that provider's refund rules rather than this guarantee.
The renewed-subscription refund route in the pro rata provision is stated for purchases from Germany, the Netherlands or the United Kingdom.
Not stated here
The saved text does not print section numbers; "section 8" and "section 16.11" are matched to the quoted section titles.
The text does not say whether a US purchaser has any pro rata right after renewal.
Charges & Financial Obligations · User right or choice
Renewed subscriptions bought in Germany, the Netherlands or the UK get a full or pro rata refund
A subscription longer than one month that has been renewed and purchased from Germany, the Netherlands or the United Kingdom is eligible for either a full refund, if the request is made within thirty days of being charged for the automatic renewal, or a pro rata refund for the period left in the renewed subscription (starting the month after you ask) once those thirty days have passed. If you believe the laws of your country of residence also grant you a pro rata refund right, you are told to contact Nord. The clause names only these three countries and does not say what applies to purchases from elsewhere, including the United States.
Supporting quotations
A Subscription for a period longer than one (1) month that has been renewed and purchased from Germany, Netherlands, or the United Kingdom, is eligible for either
a full refund, if the refund request is made within thirty (30) days of being charged for automatic renewal
a pro rata (partial) refund for the period left in your renewed Subscription (beginning the month after you request the refund), if the aforementioned thirty (30) days term has passed
If you believe that the laws of your country of residence also grant you a right to a pro rata refund, please contact us
within thirty (30) days following your initial purchase
Qualifications & exceptions
The right is stated only for subscriptions longer than one month that have been renewed and were purchased from Germany, the Netherlands or the United Kingdom.
Not stated here
The text does not say whether purchasers from the United States or other countries have a comparable right beyond what applicable law gives them.
Cross-references
narrows (model-proposed): After the guarantee, cancelling auto-renewal gives no refund of the remaining period — exception_to: For renewed subscriptions bought in Germany, the Netherlands or the United Kingdom the pro rata refund route applies; the general rule is that cancelling auto-renewal after the guarantee period earns no refund of the remaining duration.
Charges & Financial Obligations · Procedure
Refunds go back to the original payment method, with special rules for crypto and gift cards
A refund request is to be processed without unreasonable delay and paid to the same payment method used for the purchase unless the parties agree otherwise, unless applicable law or the payment service providers Nord relies on prohibit it. Cryptocurrency payments are refunded in the same cryptocurrency (or another if the original becomes unavailable or impractical), in an amount calculated from the USD price paid at the time of purchase. Payments made with prepaid or gift cards are not refunded if the card provider does not support refunds. Once a refund is issued the services contract ends and you lose access to the services you were refunded for.
Supporting quotations
the refund will be paid using the same payment method as the one used for the purchase (unless mutually agreed otherwise)
unless the applicable law or the relevant payment service providers we rely on prohibits such processing
the refund will be made in the same cryptocurrency (or in another cryptocurrency if the one used for the purchase becomes unavailable or impractical to use)
The amount to be refunded in cryptocurrency will be calculated based on the equivalent of the price paid in USD at the time of purchase.
Payments made using prepaid cards or gift cards will not be refunded if such refunds are not supported by the provider of the card.
Once the refund has been issued to you, your Services contract will be terminated and you will lose access to the Services for which you were refunded.
Qualifications & exceptions
Refunds are paid to the original method "unless mutually agreed otherwise" and subject to law and provider restrictions.
Charges & Financial Obligations · Restriction or exception
After the guarantee, cancelling auto-renewal gives no refund of the remaining period
You are eligible for a refund under the Money-Back Guarantee as set out in the guarantee provision. If you get a refund for a particular service and buy it again later, the guarantee does not apply to any later termination of that contract. If you cancel auto-renewal after the guarantee period has ended, you will not be refunded the remaining duration: the text's example is an annual subscription cancelled after two months, which gets no refund for the remaining ten months but is not renewed when it ends. These limits sit alongside two exceptions described elsewhere: the pro rata refund for certain countries, and a pro rata refund where Nord permanently discontinues a service you bought directly.
Supporting quotations
You are eligible to get a refund for our Services under the Money-Back Guarantee according to section 6.2 of these General Terms.
If you get a refund for a particular Service and purchase it again later, the Money-Back Guarantee will not apply to any subsequent Service contract termination.
you will not be refunded the remaining duration of your Subscription
within thirty (30) days following your purchase of our Services
Nord will refund you such prepaid fees pro rata based on the remaining Subscription period after the discontinuation
Qualifications & exceptions
The pro rata refund on permanent discontinuation applies only if Nord permanently discontinues a service you purchased directly from Nord, and is subject to exclusions described in that section.
Not stated here
"section 6.2" is a number in the text; the saved text does not print section numbers.
Charges & Financial Obligations · Company practice
Refund decisions are automated, and you can ask support to review a decision you think is wrong
Nord says its refund process is automated for efficiency and timely response. If you believe the automated refunds system made an incorrect decision and that you have the right to a refund under applicable law, you can contact Nord and customer support will review your case.
Supporting quotations
our refund process is automated to ensure efficiency and timely response to user requests
If, however, you believe that the decision made by our automated refunds system is incorrect and that you have the right to get a refund in accordance with the applicable law, please contact us using the details provided in the "Contact us" section and our customer support will review your case.
Qualifications & exceptions
The review route is framed around a belief that applicable law gives you a refund right.
Not stated here
The criteria the automated system applies are not described, and no time limit for the support review is stated.
Charges & Financial Obligations · Restriction or exception
Purchases made through the Apple App Store follow Apple's refund and cancellation process
Subscriptions bought through the Apple App Store are subject to Apple's refund policies, and Nord says it cannot grant a refund when the purchase was made through the App Store. You are pointed to Apple's in-app purchase refund policy and Apple customer support. To cancel auto-renewal of an auto-renewing subscription bought through the App Store you must do so in your Apple App Store account.
Supporting quotations
Subscriptions purchased via the Apple App Store are subject to Apple App Store refund policies.
we cannot grant a refund if you made the purchase through the Apple App Store
you will need to do so in your Apple App Store account directly
Qualifications & exceptions
This is an exception to the Money-Back Guarantee and Nord's own cancellation steps for App Store purchases.
Cross-references
narrows (model-proposed): There is a 30-day money-back guarantee on the first purchase — exception_to: Purchases through the Apple App Store follow Apple's refund policies and Nord says it cannot grant a refund, so the Money-Back Guarantee does not operate for them.
Charges & Financial Obligations · Restriction or exception
Purchases through other app stores or resellers follow that provider's refund terms
Refunds for purchases made through third-party app stores, marketplaces, retailers and resellers are handled under that provider's terms of service. The text gives Amazon Marketplace, Amazon Appstore, Google Play, BestBuy and StackSocial as examples. Cancelling auto-renewal for such subscriptions may also be governed by the provider's terms.
Supporting quotations
Refunds for purchases made via third-party app stores, marketplaces, retailers, and resellers (such as Amazon Marketplace, Amazon Appstore, Google Play, BestBuy, StackSocial) are handled in accordance with that provider's terms of service.
The cancellation of auto-renewal for such Subscriptions may also be governed by the applicable provider's terms.
Qualifications & exceptions
The examples are introduced by "such as", so the list is not exhaustive.
Not stated here
Those providers' terms are not supplied.
Cross-references
narrows (model-proposed): There is a 30-day money-back guarantee on the first purchase — exception_to: Refunds for purchases through third-party app stores, marketplaces, retailers and resellers are handled under that provider's terms rather than the Money-Back Guarantee.
Charges & Financial Obligations · Context
You can buy a Nord subscription bundled with another Nord service or third-party services
You may purchase a subscription for a Nord service bundled with the subscription for another Nord service and/or with a subscription for third-party services. Separately, Nord services may be offered as a bundle by third parties, in which case you are asked to review the terms and policies of the third party offering the bundle.
Supporting quotations
You may purchase a Subscription of a Nord Service bundled with the Subscription of another Nord Service and/or a subscription of Third-Party Services
Please review the terms of use and other policies of the third party offering the bundled subscription carefully and make sure you understand them before you buy from them.
Qualifications & exceptions
A bundle bought from a third party is covered by that third party's terms, not only by Nord's Terms.
Charges & Financial Obligations · Restriction or exception
Third-party services bought through Nord are billed by Nord, but the Terms prevail on payment and refunds
Nord may offer third-party products or services, on their own or as part of a bundle, for a fee or free. For these, your billing relationship is directly with Nord, and Nord bills any fees to your payment method. Third-party services are governed by the Terms and also by the third parties' terms of use, which you accept by acquiring them through Nord; you may need extra steps such as creating a separate account. If the third party's terms conflict with the Terms about subscription purchase, auto-renewals, prices and payments, contract termination and/or refunds, the Terms prevail.
Supporting quotations
your billing relationship for such services will be directly with Nord, and any fees charged for them will be billed by us using your provided payment method
Third-Party Services are governed not only by the Terms, but also by terms of use of the respective third parties (which you also accept and agree to adhere to by acquiring Third-Party Services through Nord)
you may need to follow additional instructions to use them (e.g., to create a separate account)
If there is any conflict or inconsistency between the terms of use of Third-Party Services and the Terms concerning Subscription purchase, auto-renewals, prices/payments, contract termination, and/or refunds, the Terms shall prevail.
Qualifications & exceptions
The Terms prevail over the third-party terms only on subscription purchase, auto-renewals, prices and payments, contract termination and refunds.
Not stated here
Which third parties and services are offered, and what account or personal data is shared with them, is not stated in this document.
Charges & Financial Obligations · User right or choice
Cancelling a bundle's auto-renewal ends every service in the bundle at the end of the period
You may cancel auto-renewal of a bundled subscription or third-party service for the upcoming renewal period, and to prevent the charge you must cancel before the billing date. After you cancel the automatic renewal of a bundled subscription you lose access to all services in the bundle once the remaining bundled subscription period expires. You cannot cancel the auto-renewal of one service within a bundle while leaving the others active.
Supporting quotations
You have the right to cancel the automatic renewal of your Bundled Subscription/Third-Party Services for the upcoming renewal period.
please cancel the auto-renewal before the billing date
you will lose access to all the Services included in the bundle once the remaining Bundled Subscription period expires
you cannot cancel the auto-renewal of one Service within the Bundle while leaving the others active
Charges & Financial Obligations · Context
Nord services bought as part of a third party's bundle are subject to that third party's terms
You may buy Nord services along with a third-party service as a bundled subscription offered by a third party. Nord asks you to review the terms and policies of the third party offering the bundle before buying from it.
Supporting quotations
You may purchase Nord Services along with a third-party service as a bundled subscription offered by third parties.
Please review the terms of use and other policies of the third party offering the bundled subscription carefully
Not stated here
The text does not say how the Terms apply to a bundle sold by a third party, including cancellation and refunds.
Charges & Financial Obligations · Company practice
Nord can change the services at will, but refunds prepaid fees if it permanently discontinues one
Nord reserves the right to modify or update how the services operate at its sole discretion, at any time, for any reason, without notice or liability. It may also suspend the services entirely, in which case it will notify you in advance unless extenuating circumstances such as safety or security concerns prevent it. If you bought a service directly from Nord and Nord permanently discontinues it before the end of your subscription period, excluding discontinuation of ancillary features, Nord will refund the prepaid fees pro rata for the remaining period, except for cases referred to in "section 12.1". Your account and billing information must be up to date for the refund. Nord has no liability or refund obligation for internet or other service outages caused by the actions of authorities, other third parties or events beyond its control.
Supporting quotations
We reserve the right to modify or update the operation of the Services at our sole discretion, at any time, for any reason, and without notice or liability.
we will notify you in advance unless extenuating circumstances (such as safety or security concerns) prevent us from doing so
If you have purchased a Service directly from Nord and Nord permanently discontinues it prior to the end of your Subscription period, excluding any discontinuation of ancillary features or functionalities of the Service, Nord will refund you such prepaid fees pro rata based on the remaining Subscription period after the discontinuation (except for cases referred to in section 12.1 of these General Terms)
In such a case, your Account and billing information must be up to date in order for us to refund you.
Nord has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other service outages or failures that are caused by the actions of the competent authorities, other third parties, or events beyond our control.
Qualifications & exceptions
The pro rata refund applies only to services bought directly from Nord that Nord permanently discontinues; ancillary features are excluded, and "cases referred to in section 12.1" are excepted.
A refund requires your account and billing information to be up to date.
Not stated here
The saved text does not print section numbers; "section 12.1" is matched to the first item of the suspension and termination section by position.
The text does not say how a refund is calculated for a service that is only partly discontinued.
Charges & Financial Obligations · Restriction or exception
You pay any mobile data or messaging charges from using the services
You are responsible for charges that may apply to your use of the services or websites, including text messaging and data charges on your mobile or other device. If you are unsure what the charges might be, you should ask your mobile operator or internet service provider before using the services.
Supporting quotations
You are responsible for any charges that may apply to your use of our Services or Websites, including text messaging and data charges
you should ask your mobile operator, internet, or other service provider before using the Services/Websites