What the Terms cover: Site, Products, Oura Apps and membership
The Agreement governs your use of the ouraring.com Site; sizing kits, smart rings, chargers and other electronic devices (the Products); and the Oura mobile applications, together with related content, features, software and support, including Oura memberships. These are collectively the Services. The Oura Apps include the commercial app and Oura Research Apps used in research studies. The Site and Apps are owned and operated by Oura Health Oy and its affiliates and subsidiaries, such as Ouraring Inc.
Supporting quotations
These Terms of Use (the “Agreement”) describe the terms and conditions applicable to your use of ouraring.com (the “Site”)
sizing kit(s), smart ring(s), charger(s), and/or other electronic device(s) (the “Products”); and Oura mobile applications (the “Oura Apps”), together with any related content, features, software, and support ŌURA makes available including Oura membership(s) (collectively, the “Services”)
The Oura Apps include, but are not limited to, the Oura commercial mobile application and Oura mobile applications for research studies (“Oura Research Apps”).
The Site and Oura Apps are owned and operated by Oura Health Oy and its affiliates and subsidiaries, such as Ouraring Inc. (collectively “ŌURA” or “Oura”).
Qualifications & exceptions
“Oura” includes Oura Health Oy and its affiliates and subsidiaries, not one entity
Account & Service Control · Restriction or exception
Oura can change the Services at any time, with or without notice
Oura says you acknowledge and agree it may modify, update and otherwise change the Services at any time in its sole discretion. Elsewhere the Agreement adds that Oura and its service providers may change Services, features and prices at any time and for any reason, that Oura may modify or discontinue the Services or any portion temporarily or permanently with or without notice, and that Oura is not liable to you or any third party for a modification, suspension or discontinuance of the Services.
Supporting quotations
You acknowledge and agree that ŌURA may modify, update, and otherwise change the Services at any time and in its sole discretion.
ŌURA reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with or without notice.
You agree that ŌURA shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
Qualifications & exceptions
At any time, in sole discretion
Discontinuance may be temporary or permanent, with or without notice
Oura’s liability for modification, suspension or discontinuance is disclaimed
Not stated here
This card does not address refunds or what happens to a paid subscription if a feature is withdrawn; see the Payment and Subscriptions sections
Account & Service Control · Restriction or exception
You must be 18 and have authority to accept
You represent and warrant that you are at least 18 years old and have the legal authority to accept the Agreement for yourself or for any party you represent. You alone are responsible for your own activities and interactions with the Services.
Supporting quotations
You represent and warrant that you are at least 18 years of age and have the legal authority to accept this Agreement on your behalf or on behalf of any party you represent.
You alone are responsible for your activities and interaction with the Services.
Qualifications & exceptions
Age minimum 18
Covers acceptance on behalf of another party you represent
Account & Service Control · Company practice
Services may be unavailable, including for maintenance without notice
You acknowledge that the Services may at times be inaccessible or inoperable for any reason, including equipment malfunctions, periodic maintenance or repairs Oura may undertake without notice to you, or causes beyond Oura’s control or not reasonably foreseeable.
Supporting quotations
You acknowledge and agree that at times the Services may be inaccessible or inoperable for any reason whatsoever, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which ŌURA may undertake from time to time without notice to you; or (iii) causes which are beyond the control of ŌURA or which are not reasonably foreseeable.
Qualifications & exceptions
Reasons are illustrative (“including, without limitation”)
Account & Service Control · Permission or license
Oura can suspend or terminate access for security, fraud, legal requests or violations
Notwithstanding anything else in the Agreement, Oura may temporarily suspend or terminate access to the Services provided to you and any other third party for security purposes, to prevent illegal or fraudulent activity, to comply with requests of any legal agency or government entity, or if you violate the Agreement or the Privacy Policy.
Supporting quotations
Notwithstanding anything to the contrary in this Agreement, ŌURA may temporarily suspend or terminate access to the Services provided to you and any other third-party for security purposes, to prevent illegal or fraudulent activity, to comply with the requests of any legal agency or government entity, or if you violate this Agreement or the Privacy Policy.
Qualifications & exceptions
Overrides contrary terms (“Notwithstanding anything to the contrary”)
Triggers: security, preventing illegal or fraudulent activity, legal agency or government requests, violation of the Agreement or Privacy Policy
Not stated here
Notice before suspension is not mentioned in this passage; see Section XIII for termination terms
Account & Service Control · Context
Research Apps: studies are voluntary and sponsor-selected
Oura Research Apps let individuals take part in research studies run by or for Oura or an independent Research Sponsor. The Research Sponsor selects who participates, participation is voluntary, and it does not necessarily require buying Paid Services (those available only on payment of fees, including one-time purchases and subscriptions). At the sponsor’s discretion you may be offered, at the end of a study, the option to keep Products distributed in the study and to access Paid Services. You may be asked to create or accept a Customer account before enrolling.
Supporting quotations
Oura Research Apps are mobile applications that enable individuals to participate in research studies (each a “Study”) conducted by or on behalf of ŌURA or an independent research sponsor (“Research Sponsor”). Individuals will be selected for Study participation by a Research Sponsor. Participation in any Study is voluntary, and does not necessarily require the purchase of Paid Services
At the Research Sponsor’s discretion, you may be given the option at the end of the Study to keep any Products distributed as part of the Study and access Paid Services. Before enrolling in a Study, you may be asked to create or accept a Customer account.
“Paid Services” means those Services that ŌURA makes available only upon payment of Fees, whether as a one-time purchase (including Products and Pre-Orders) or as a Subscription.
Qualifications & exceptions
“Does not necessarily require” Paid Services: some studies might
Keeping Products or accessing Paid Services after a study is at the Research Sponsor’s discretion
Not stated here
Which studies exist and what they require is not stated in the Terms
Account & Service Control · Restriction or exception
You must secure what you need to use the Services; no responsibility for data loss
You alone are responsible for being able to access and use the Services, including your own compatible hardware, Oura Apps, internet access, credentials and backup devices or services. Oura has no responsibility to provide additional Oura Apps or hardware, and says it has no responsibility for data loss or other damage or loss connected to your use of the Services, including any failure to provide adequate security or backup devices or services.
Supporting quotations
You alone are responsible for ensuring and maintaining that you are able to access and use the Services, including by securing your own compatible hardware, Oura Apps, internet access, credentials, backup devices or services, and any other requirements.
ŌURA shall have no responsibility to provide any additional Oura App(s) or hardware. You further agree that ŌURA shall have no responsibility for any data loss or other damage or loss suffered in connection with your use of the Services, including any failure to provide adequate security or backup devices or services.
Qualifications & exceptions
Disclaimer of responsibility for data loss is stated broadly; see Warranty Disclaimer and Limitation of Liability for the overall limits
Not stated here
Whether the disclaimer is limited by the Precautions or by law is addressed elsewhere in the Terms
Account & Service Control · Restriction or exception
Keep your account information current and check your email
You are responsible for making sure Oura has accurate and current information in your Customer account, including contact and payment information, and for regularly reviewing the email account on your Customer account for communications from Oura.
Supporting quotations
You are responsible for ensuring that ŌURA has accurate and current information in your Customer account, including current contact and payment information. You are further responsible for regularly reviewing the associated Customer email account for any communications from ŌURA.
Not stated here
Oura’s notices by email are not tied to any deadline in this passage
Account & Service Control · Company commitment
Support is commercially reasonable efforts, with no guaranteed level
Oura will make commercially reasonable efforts to provide adequate support services, but the Agreement does not entitle you to any guaranteed level, availability or turnaround time for support.
Supporting quotations
ŌURA shall make commercially reasonable efforts to provide adequate support services for the Services. Notwithstanding the foregoing, this Agreement does not entitle you to any guaranteed level, availability, or turnaround time of support services for the Services.
Qualifications & exceptions
Effort standard is “commercially reasonable”
Account & Service Control · User right or choice
You can cancel at any time; cancel one day before renewal to avoid the next charge
You may cancel your Subscription at any time. To avoid being charged for the next Subscription Term you must cancel at least one day before your renewal date, and cancellation takes effect at the end of the current term. You can cancel online with no further steps using the “Cancel membership” link in your account settings in the Oura Apps or at ouraring.com, through any channel through which you purchased the Subscription, by any other method required by law, or by contacting Oura support. After you cancel, Oura may still send promotional communications unless you opt out through the unsubscribe instructions in them.
Supporting quotations
You may cancel your Subscription at any time. To avoid being charged for the next Subscription Term, you must cancel at least one day before your renewal date. Your cancellation will take effect at the end of the current Subscription Term.
You may cancel at any time, online and without any further steps, using the “Cancel membership” link in your account settings in the Oura Apps or at
You may also cancel through any channel through which you purchased your Subscription, or through any other method required by applicable law, or by contacting our team at
In the event you cancel your Subscription, note that we may still send you promotional communications, unless you opt out of receiving those communications by following the unsubscribe instructions provided in the communications.
Qualifications & exceptions
Cancel at least one day before the renewal date to avoid the next charge
Cancellation takes effect at the end of the current Subscription Term
Account & Service Control · Context
The Agreement continues until terminated or cancelled under its terms
The Agreement continues in full force until it is terminated or cancelled pursuant to the Agreement.
Supporting quotations
This Agreement shall continue in full force until terminated or cancelled pursuant to this Agreement.
Account & Service Control · Permission or license
Oura can terminate on 30 days’ notice for any reason, immediately for breach or non-payment
Oura may terminate the Agreement for any reason by giving you thirty days’ notice, immediately for your material breach of the Agreement other than non-payment of Fees, or for non-payment of Fees. Separately, and without notice, Oura reserves the right in its sole discretion, at any time and for any reason, to remove, modify, suspend or disable access to all or any portion of the Services.
Supporting quotations
ŌURA shall have the right to terminate this Agreement (i) for any reason whatsoever by providing thirty (30) days' notice to you; (ii) immediately for your material breach of this Agreement, other than non-payment of Fees; or (iii) for non-payment of Fees.
Notwithstanding the foregoing, ŌURA reserves the right, in its sole discretion and without notice, at any time and for any reason, to remove, modify, suspend, or disable access to all or any portion of the Services.
Qualifications & exceptions
Thirty days’ notice for termination for any reason
No notice requirement for immediate termination for material breach or non-payment, or for removing or suspending access to all or part of the Services
Not stated here
The text does not say whether prepaid Fees are refunded if Oura terminates for convenience; see the Payment and Subscriptions terms
Account & Service Control · User right or choice
You can terminate on 30 days’ notice by support ticket and owe Fees during the notice period
You may terminate the Agreement for any reason by giving Oura thirty days’ notice, by visiting support.ouraring.com and submitting a ticket. You remain responsible for all Fees incurred before and during the notice period.
Supporting quotations
You may terminate this Agreement for any reason whatsoever by providing thirty (30) days' notice to ŌURA by visiting
and submitting a ticket. You shall be responsible for all Fees incurred prior to and during the notice period.
Qualifications & exceptions
Thirty days’ notice, given by support ticket
Fees continue during the notice period
Not stated here
This termination route is separate from cancelling a Subscription, which takes effect at the end of the current Subscription Term
Account & Service Control · Restriction or exception
Oura and its providers may change features and prices, push app updates and discontinue Services without liability
Oura and its third-party service providers may make improvements or changes in the Services, features and prices at any time and for any reason in their sole discretion. The Oura Apps may download and install upgrades, updates and additional features to improve, enhance and further develop the Services. Oura may modify or discontinue the Services or any portion, temporarily or permanently, with or without notice, and is not liable to you or any third party for any modification, suspension or discontinuance.
Supporting quotations
ŌURA and its third-party service providers may make improvements and/or changes in the Services, features, and prices described at any time and for any reason in its sole discretion. The Oura Apps may download and install upgrades, updates, and additional features in order to improve, enhance, and further develop the Services.
ŌURA reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with or without notice. You agree that ŌURA shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
Qualifications & exceptions
No notice requirement for discontinuing the Services or a portion
Not stated here
Refunds for discontinued paid features are not addressed here; see the Payment and Subscriptions terms