Oura Health Privacy Policy

Oura · Official agreement

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Legal Rights & Agreement Rules · Context

Policy title and stated date

The document is titled the Oura Health Privacy Policy and shows the date June 15, 2026 under the title. The source does not say whether that date is an effective date, a last-updated date or a publication date.

Supporting quotations

Health Privacy Policy
June 15, 2026

Not stated here

  • The source does not say what the date June 15, 2026 refers to.

Use & Processing · Company commitment

Oura calls health data very personal and says you should be in charge of it

Oura says it takes protecting personal data seriously and describes its products as helping you track daily habits, reproductive health and sleep quality, data it says does not get much more personal. It says it believes you should be in charge of your personal data, and that the Policy is meant to give you the information you need to take control of it.

Supporting quotations

protecting your personal data is a task we take seriously
track important aspects of your health like your daily habits, reproductive health, and the quality of your sleep
you should be in charge when it comes to your personal data
designed to provide you with the information you need to take control of your personal data

Qualifications & exceptions

  • This is a general statement of approach; the specific rules and choices are in later sections.

Legal Rights & Agreement Rules · Context

Who the Policy covers: Oura companies, Sites and Services

The Policy applies to processing of personal data by Oura Inc, Oura Health Oy, Ouraring Inc. and subsidiaries (together, Oura) when you visit Oura's web properties (the Sites), or use the Oura Ring with the Oura App, Membership Hub or other Oura services (the Services). Those defined words are used throughout the Policy.

Supporting quotations

Oura Inc, Oura Health Oy, Ouraring Inc., and subsidiaries
when you visit our web properties
use the Oura Ring with the Oura App, Membership Hub or use other Oura services

Qualifications & exceptions

  • Later sections add notices for U.S. state residents and country-specific addenda.

Not stated here

  • The source does not list the subsidiaries or what the "other Oura services" are.

Use & Processing · Context

Device and application users: purposes Oura lists

This part of the Policy is addressed to people who use Oura Services (device and application users). It introduces the purposes for which Oura says it collects and processes their personal data. The sections that follow also cover the categories of data, the legal basis for processing and the sources of the data.

Supporting quotations

The sections below explain the categories of personal data we collect and process, as well as the reasons we do so
Device & application users
When you use Oura Services, we collect and process your personal data for the following purposes

Inference & Profiling · Company practice

Purpose: provide the Services, including insights and health inferences

Oura processes personal data when you use the Services in order to give you personalized insights about your readiness, sleep and activity, and other inferences about your health status.

Supporting quotations

We process personal data when you use our Services, such as to provide you with personalized insights about your readiness, sleep, activity, and other inferences about your health status

Qualifications & exceptions

  • Stated for device and application users when they use the Services.

Cross-references

Inference & Profiling · Company practice

AI features: Oura Advisor and suggestions to follow up with partner services

Some Service features use artificial intelligence and machine learning. Oura Advisor is an AI assistant that, when you engage with it, gives personalized wellness guidance based on information you submit to Oura or direct the Services to collect. Oura also uses AI and algorithmic analysis to suggest that you follow up with partner services, and you decide whether to engage with or share any personal data with partner services when it does.

Supporting quotations

Some features in our Services use artificial intelligence and machine learning
Oura Advisor is an AI assistant that, when you engage with the feature, provides personalized wellness guidance based on information you submit to Oura or direct our Services to collect
We also use AI and algorithmic analysis to provide you with suggestions to follow up with partner services
You get to decide whether you want to engage with or share any personal data with partner services when we do this

Qualifications & exceptions

  • Oura Advisor guidance is provided when you engage with the feature.
  • Sharing personal data with partner services is described as your decision.

Not stated here

  • The source does not say which data the partner-service suggestions are based on.

Use & Processing · Company practice

Purpose: customer service, including through an AI assistant

Oura processes personal data to provide customer service and manage customer communication. For example, if you contact its AI assistant with questions about your account, Oura may use the information you provide to answer your questions and solve issues.

Supporting quotations

We process personal data to provide customer service and manage our customer communication
if you contact our AI assistant with questions regarding your account, we may use the provided information to answer your questions, and for solving any issues you may have

Qualifications & exceptions

  • The use of information provided to the AI assistant is stated with "may".

Use & Processing · Company practice

Purpose: protect your privacy; aggregated or anonymized data is no longer personal data

Oura may process personal data about your use of the Services in order to protect your privacy, which may involve privacy enhancing technologies and other privacy-protective techniques. The Policy says that when information is aggregated or anonymized it is no longer personal data.

Supporting quotations

We may process personal data regarding your use of the Services to protect your privacy
When information is aggregated or anonymized, it is no longer personal data

Not stated here

  • The source does not define what level of aggregation or anonymization it relies on.

Use & Processing · Company practice

Purpose: improve the Services and develop or refine AI-powered features

Oura processes personal data about how you use the Services to understand usage and improve the Services, including your experience in the Oura App. It may also use personal data to develop or refine AI-powered features that give you new insights about your health. It says that where appropriate it uses privacy-protective measures such as pseudonymization, aggregation or de-identification.

Supporting quotations

We process personal data regarding your use of our Services to understand how you use our Services and how we can improve them
We may also use personal data to develop or refine AI-powered features that provide you with new insights about your health
Where appropriate, we use privacy-protective measures, like pseudonymization, aggregation, or de-identification

Qualifications & exceptions

  • Privacy-protective measures are applied "where appropriate", not stated as always.

Use & Processing · Company practice

Purpose: analysis of performance and wellbeing data, including third-party automated technology

Oura may process personal data about human performance and wellbeing to benefit users and improve the insights it provides. Some features may use third-party automated technology to personalize the experience, and Oura says intelligent features may use responses you provide. When feasible it uses data that has been processed to protect your privacy.

Supporting quotations

We may process personal data about human performance and wellbeing to benefit our users and improve the cutting-edge insights we provide with our Services
Some features of our Services may use third-party automated technology to provide a more personalized experience
When feasible, we do this using data that has been processed in a manner to protect your privacy

Qualifications & exceptions

  • Privacy-protective processing applies "when feasible".

Not stated here

  • The third-party automated technology providers are not named.

Use & Processing · Company practice

Purpose: market Oura Services; no sale or cross-context behavioral advertising sharing

Oura processes personal data to provide marketing communications for Oura Services and partner opportunities. The Policy says it uses cookies and similar technologies on its website to create audiences for online advertisement, and refers to the Cookie Policy. It says it does not sell or share your personal data for cross-context behavioral advertising. You can opt out of direct marketing from Oura by unsubscribing within emails, and you may see personalized opportunities in the Services to connect with partners.

Supporting quotations

We process personal data to provide marketing communications for Oura Services and partner opportunities
we use cookies and similar technologies on our website to create audiences for online advertisement
We do not sell or share your personal data for cross-context behavioral advertising
You can opt out of direct marketing communications from Oura by unsubscribing within emails
You may see personalized opportunities surfaced within our Services to connect with partners who can support your health journey

Qualifications & exceptions

  • The opt-out described is for direct marketing communications from Oura by unsubscribing within emails.
  • The Cookie Policy is referred to but not part of this source.

Cross-references

Linking & Identification · Company practice

Third-party integrations: processed when you choose them or consent

Oura processes personal data you provide to it in order to enable third-party integrations, services and features. With your permission the Services may integrate with third parties, including Google Health Connect and Apple HealthKit, LLM providers or other partner experiences. Oura says it only processes your data for third-party integrations when you choose to integrate them or give the necessary consents. It processes data it receives from these third parties according to applicable terms, such as Google Health Connect Permissions policy and Google Limited Use requirements and third-party developer license agreements, as it becomes aware of them.

Supporting quotations

We process personal data you provide to Oura to enable third party integrations, services, features, and offerings
with your permission, our Services may integrate with third parties, including Google Health Connect and Apple HealthKit, LLM providers, or other partner experiences
Oura only processes your data with respect to third-party integrations when you choose to integrate them with our Services, or when you provide the necessary consents
We process the data we receive from these third-parties according to applicable terms, such as the Google Health Connect Permissions policy and Google Limited Use requirements

Qualifications & exceptions

  • Applies when you choose an integration or give the necessary consents.
  • Third-party terms apply "as we become aware of those policies and agreements".

Not stated here

  • The source does not say which data goes to LLM providers or other partners under an integration.
  • The third-party policies and agreements named are not supplied.

Sharing & Disclosure · Restriction or exception

After you direct a transfer, the third party's own practices govern; disconnecting does not recall data

If you direct Oura to transfer your data to a third party, that third party's own privacy practices and terms govern what it does with the data, and Oura tells you to review the third party's privacy policy before authorizing a connection. You can disconnect an integration at any time, which prevents future access. Because Oura cannot recall data a third party has already received, you should also exercise deletion or withdrawal rights directly with that third party.

Supporting quotations

If you direct Oura to transfer your data to a third party
will govern what it does with your personal data
You can disconnect a third party integration at any time. Disconnecting prevents future access.
Because we cannot recall data that a third party has already received, you should also exercise any deletion or withdrawal rights directly with the third party

Qualifications & exceptions

  • Disconnecting stops future access only; it does not recall data already received.

Cross-references

Legal Rights & Agreement Rules · Context

Lawful bases for processing: European and U.K. law, depends on purpose

This heading and introduction explain that data protection law in Europe requires a lawful basis for collecting and retaining personal information of residents of the European Economic Area and the U.K. Oura says its lawful bases depend on the particular processing purposes. The list of bases that follows begins with Contract; each basis is explained in the cards that follow.

Supporting quotations

Legal basis for processing
for collecting and retaining personal information from residents of the European Economic Area and the U.K.
Our lawful bases for processing your data depend on the particular processing purposes
Contract

Qualifications & exceptions

  • Stated for residents of the European Economic Area and the U.K.

Not stated here

  • The source does not say how, if at all, this section applies to other residents.

Legal Rights & Agreement Rules · Company practice

Legal basis: user contract for providing the Services

When Oura processes personal data to provide the Services, it says it relies on a user contract, which is formed when you create your account and accept this Policy and the Terms of Use. This is one of the lawful bases listed for residents of the European Economic Area and the U.K.

Supporting quotations

Legal basis for processing
Contract
we process personal data on the basis of a user contract, which is formed when you create your account and accept this Policy
Terms of Use

Qualifications & exceptions

  • Stated within the lawful-basis discussion for residents of the European Economic Area and the U.K.

Not stated here

  • The Terms of Use are linked but their text is not part of this source.

Legal Rights & Agreement Rules · Company practice

Legal basis: legitimate interests for marketing, customer service and improving the Services

Oura says it relies on its legitimate interests when it processes personal data to market its Services and Sites, provide customer service and improve its Services. When it relies on legitimate interests it says it weighs its own interests against your right to privacy, in compliance with applicable law.

Supporting quotations

Legitimate Interest
We process your personal data based on our legitimate interests when we process it for the purposes of marketing our Services and Sites, providing our customer service, and improving our Services
we carefully weigh our own interests against your right to privacy, in compliance with applicable law

Data Access & Collection · Company practice

Where device and app user data comes from

Oura says that in most cases it collects personal data directly from you, such as when you register, tag your data in the Oura app or use your Oura Ring. It may also process data produced from the information you provide and may receive personal data about you from third parties such as partners. Oura may rely on trusted third-party processors, such as cloud service providers, to process data on its behalf.

Supporting quotations

In most cases, Oura collects personal data directly from you, such as when you register for an account, tag your data in the Oura mobile or web app, or use your Oura Ring
we may receive personal data about you from third parties, such as partners
Oura may also rely on trusted third-party processors to process data on our behalf, such as our cloud service providers

Qualifications & exceptions

  • Direct collection is described as "in most cases".

Not stated here

  • The source does not name the partners from which Oura may receive data.

Data Access & Collection · Company practice

Data categories: contact, user and device information

When you use the Services, Oura processes contact information (such as email or physical address), user information (such as gender, height, weight and User ID, and other information you give about yourself or your account) and device information (such as IP address and location data).

Supporting quotations

Oura processes the following personal data categories when you use our Services
Contact information such as email address or physical address
User information such as gender, height and weight, User ID
Device information such as IP address and location data

Qualifications & exceptions

  • The categories are introduced with "such as" examples, not an exhaustive list.

Data Access & Collection · Company practice

Data categories: what you provide, including AI assistant text and health records

The user-provided information Oura processes includes activities, notes, photos, comments, user feedback and tags you add within the app, text you submit to AI assistants, and uploaded Electronic Health Records or health panels.

Supporting quotations

User-provided information such as the activities, notes, photos, comments, user feedback, tags you provide within the app, text you submit to AI assistants, and uploaded Electronic Health Records or health panels

Qualifications & exceptions

  • Introduced with "such as"; not stated to be exhaustive.

Data Access & Collection · Company practice

Data categories: measured sensor data and calculated sleep, health and activity data

Oura processes measured data such as heart rate, movement, temperature and respiration data, and calculated data such as sleep phases, activity levels throughout the day, readiness level and body mass index calculated from height and weight.

Supporting quotations

Measured data such as heart rate, movement data, temperature data, and respiration data
Calculated user, sleep, health, and activity data such as sleep phases (deep, light, REM, awake), activity levels throughout the day, readiness level, and body mass index (calculated based on height and weight)

Charges & Financial Obligations · Company practice

Data categories: payment information

Oura processes payment information such as card number, merchant and billing address.

Supporting quotations

Payment information such as card number, merchant, and billing address

Qualifications & exceptions

  • Introduced with "such as"; the payments section later describes payment processors.

Sharing & Disclosure · User right or choice

Opt-in sharing of sleep and readiness scores with other Oura Members

If you give opt-in consent through the Services, you may share limited personal information, such as your current and past sleep and readiness scores, with other Oura Members. What you choose to share can be seen by members in the circle(s) you join and by any additional members later added to those circles. You can change what you share, including opting out of sharing any data.

Supporting quotations

If you give your opt-in consent through our Services, you may share limited personal information like your current and past sleep and readiness scores with other Oura Members
The information you choose to share may be shared with other members in the circle(s) you join, and with any additional members who are added to those circles
You can make changes to what data you share with other members, including opting out of sharing any data

Qualifications & exceptions

  • Sharing requires your opt-in consent.
  • Members added to a circle later can also see what is shared with the circle.

Sharing & Disclosure · Context

Communicating with other members

Depending on your use of the Services, you may choose to communicate with and react to other members' information and scores. Oura asks you to keep communication respectful and supportive and refers you to the Terms of Use for more information.

Supporting quotations

you may also choose to communicate with and react to other members
Please remember to always maintain a respectful and supportive environment when communicating with other members

Not stated here

  • The Terms of Use text is not part of this source.

Sharing & Disclosure · User right or choice

Oura Enterprise Platform: sharing your data with a Data Recipient you accept

Oura Enterprise Platform lets you share Services data with people or organizations you choose after receiving an invitation, such as your doctor, coach, trainer, employer or researchers (Data Recipients). The invitation tells you the scope, type and time period of the data requested, and the relevant requested data becomes available to the Data Recipient once you consent. Once the data is shared to the platform, the Data Recipient becomes the controller of your personal data, as explained in the next section.

Supporting quotations

Oura Enterprise Platform is a service that allows you to share Services data with your doctor, coach, trainer, employer, researchers, and/or any other person or entity
The invitation you receive will notify you of the scope, type, and time period of your data that is requested to be shared with your consent
once you consent to sharing your personal data with the Data Recipient the relevant requested data that you sync to the Services will become available to your Data Recipient in Oura Enterprise Platform
the Data Recipient becomes the controller of your personal data

Qualifications & exceptions

  • Sharing happens only after you consent to an invitation.
  • Once shared, the Data Recipient becomes the controller of the data.

Sharing & Disclosure · Restriction or exception

Enterprise Platform: the Data Recipient becomes the controller and Oura is not responsible for its handling

Once your data is shared to Oura Enterprise Platform, the Data Recipient becomes the controller of your personal data and is responsible for its use under applicable data protection laws. The Data Recipient may use the data under its own privacy practices, so Oura asks you to review the Data Recipient's privacy policy before accepting the invite and opting in. Oura says it is not responsible for the Data Recipient's processing of your data or the security of data the Data Recipient has extracted from the platform.

Supporting quotations

allows you to share Services data with your doctor, coach, trainer, employer, researchers, and/or any other person or entity
Once your data is shared to Oura Enterprise Platform, the Data Recipient becomes the controller of your personal data
Your personal data may be used by the Data Recipient in accordance with its own privacy practices
before accepting the invite and opting in to Oura Enterprise Platform
Oura is not responsible for the Data Recipient

Qualifications & exceptions

  • Applies once you have consented and your data has been shared to the platform.
  • The Data Recipient's own privacy policy, which is not part of this source, governs its use.

Cross-references

Sharing & Disclosure · Permission or license

Enterprise Platform: account data a Data Recipient may access

Once you consent to share your Oura data with a Data Recipient, the Data Recipient may get access to personal data such as account data you entered: name, e-mail address, gender, birth date and year, height and weight, activities, and notes and tags.

Supporting quotations

Once you give consent to share your Oura data with the Data Recipient, the Data Recipient may get access to the following personal data, such as:
Account data as inserted by you:
Name
E-mail address
Gender
Birth date and year
Height and weight
Activities
Notes and tags

Qualifications & exceptions

  • Access follows your consent.
  • The list is introduced with "such as" and is not stated to be exhaustive.

Sharing & Disclosure · Permission or license

Enterprise Platform: automatically collected and generated data a Data Recipient may access

The data a Data Recipient may access also includes automatically collected and generated data: heart rate, movement data, temperature data, duration of sleep, sleep phases, activity data throughout the day, and automatically generated tags.

Supporting quotations

Automatically collected and generated data:
Heart rate
Movement data
Temperature data
Duration of sleep
Sleep phases (deep, light, REM, awake)
Activity data throughout the day
Automatically generated tags

Qualifications & exceptions

  • Access follows your consent.
  • The data a Data Recipient sees is within the scope the invitation requested.

Not stated here

  • How the scope in an invitation maps to these categories is not specified.

Sharing & Disclosure · Permission or license

Enterprise Platform: usage-related and technical data a Data Recipient may access

A Data Recipient may also get usage-related and technical data: a randomly generated User ID, IP address and high-level location, and metadata about service use.

Supporting quotations

Usage-related and technical data:
User ID (randomly generated)
IP address and high-level location
Metadata regarding service use

Qualifications & exceptions

  • Access follows your consent.

Sharing & Disclosure · Procedure

After transfer to the Enterprise Platform, ask the Data Recipient about its use of your data

If you have questions or requests about your data after it has been transferred to Oura Enterprise Platform, such as how the Data Recipient uses it, where it goes, who can access it, retention or your rights, Oura directs you to the Data Recipient that invited you, and to that Data Recipient's privacy policy for contact details.

Supporting quotations

please contact the Data Recipient that invited you to participate in Oura Enterprise Platform
Please see the privacy policy of the Data Recipient for contact details

Not stated here

  • The Data Recipient's privacy policy is not part of this source.

Use & Processing · Company practice

Oura uses aggregated Enterprise Platform data for analytics and research and development

Oura says it uses aggregated Oura Enterprise Platform data for analytics, statistics, research and development, and that Oura is the controller of that aggregated data, which may no longer be personal data because of aggregation. For other data Oura processes that is not at the Data Recipient's direction, the rest of the Policy applies.

Supporting quotations

Oura uses aggregated Oura Enterprise Platform data for analytics, statistics, research and development purposes
Oura is the controller of such aggregated data, which may no longer qualify as personal data due to aggregation
the rest of the terms in this Policy apply

Qualifications & exceptions

  • The source says aggregated data "may" no longer qualify as personal data.

Cross-references

Data Access & Collection · User right or choice

Importing health records: you choose the source, what to import and when to disconnect

Oura lets you bring your own health records into the Services. When you connect a healthcare provider, health plan or other source you are directing that organization to share your electronic health records with Oura. You choose which source to connect, what to import and when to disconnect. Records may include visit summaries, clinical notes, diagnoses, medications, allergies, immunizations, lab results, vital signs and care plans, depending on the source. Disconnecting stops new records flowing to Oura, and you can access, delete or download imported records as described in the data subject rights sections.

Supporting quotations

HEALTH RECORDS YOU IMPORT
When you choose to connect a healthcare provider, a health plan, or another source of your health information to Oura, you are directing that organization to share your electronic health records with Oura
you choose which source of records to connect, what to import, and when to disconnect
records may include visit summaries, clinical notes, diagnoses, medications, allergies, immunizations, lab results, vital signs, and care plans
Disconnecting stops new records from flowing to Oura
You can access, delete, or download your imported records as described in sections of this Policy covering data subject rights

Qualifications & exceptions

  • The records available depend on the source you connect.

Legal Rights & Agreement Rules · Company practice

Imported health records: Oura is controller and the Policy governs; disclosure is at your request

The Policy says imported health records come from a third-party source you direct to share them, unlike ring data generated by sensors you wear. Once those records reach Oura, Oura acts as controller of that data and this Policy governs its processing. When you authorize or direct an entity regulated by HIPAA to disclose your records to Oura, the disclosure is at your request rather than the entity's, and Oura is not a Business Associate of that entity for that sharing.

Supporting quotations

Once those records reach Oura, we act as the controller of that data, and this Policy governs our processing
When you authorize or direct an entity regulated by the Health Insurance and Portability and Accountability Act
the disclosure is at your request, not the entity
Oura is not a Business Associate of that entity for purposes of this sharing

Qualifications & exceptions

  • Applies when you authorize or direct a HIPAA-regulated entity to disclose your records to Oura.

Cross-references

Use & Processing · Context

Oura Research App: separate application for voluntary research studies

The Oura Research App is a separate application that lets people take part in research studies run by or for Oura or an independent research sponsor (Research Sponsor). Participation in any study is voluntary.

Supporting quotations

The Oura Research App is a separate application that enables individuals to participate in research studies conducted by or on behalf of Oura or an independent research sponsor
Participation in any research study is voluntary

Use & Processing · Company practice

Research App: the Research Sponsor is controller and Oura may act as processor

If you enroll in a research study, the Research Sponsor acts as controller (or the equivalent role under applicable law) of the research data collected for the study. Oura may act as a processor or service provider to the Research Sponsor for hosting, storage or technical administration of the Oura Research App, unless the applicable ICF says otherwise. Questions about the protocol, use of research data or exercising data protection rights relating to research data should go to the Research Sponsor named in the ICF.

Supporting quotations

the Research Sponsor acts as the controller (or equivalent legal role under applicable data protection laws) of research data collected for the study
Oura may act as a processor or service provider to the Research Sponsor in connection with the hosting, storage, or technical administration of the Oura Research App, unless otherwise described in the applicable ICF
should be directed to the Research Sponsor as identified in the ICF

Qualifications & exceptions

  • Applies if you enroll in a research study.
  • Oura's processor role is stated as "may" and subject to what the ICF says.

Use & Processing · Restriction or exception

Research App: blinded studies can limit your access to your own data

Research studies may involve data blinding or other protocol-based restrictions. During a blinded period you may not be able to access certain personal data, scores or insights in the Oura Research App even though your ring keeps collecting sensor data. These limits follow the study protocol and the Research Sponsor's direction, and the ICF describes whether and when access will be restored and any conditions.

Supporting quotations

During a blinded period, you may not be able to access certain personal data, scores, or insights in the Oura Research App, even though your Oura Ring continues to collect sensor data
at the direction of the Research Sponsor
The ICF will describe whether and when access to such data will be restored, and any conditions that apply

Qualifications & exceptions

  • Applies during a blinded period of a study that uses blinding.

Legal Rights & Agreement Rules · Restriction or exception

Research data: the ICF and study protocol govern if they conflict with the Policy

If the Privacy Policy and the ICF conflict about research data collected for a study, the ICF and study protocol govern that research data processing. The Policy continues to apply to personal data processed outside the scope of a specific research study.

Supporting quotations

To the extent there is a conflict between this Privacy Policy and the ICF with respect to research data collected in connection with a study, the terms of the ICF and study protocol will govern that research data processing
This Privacy Policy continues to apply to personal data processed outside the scope of a specific research study

Qualifications & exceptions

  • The ICF controls only research data collected in connection with a study.

Cross-references

Use & Processing · Context

Online customers and site visitors: purposes Oura lists

This part of the Policy is addressed to people who visit Oura's Sites or complete orders in its online store. It lists the purposes for which Oura says it processes their personal data.

Supporting quotations

SITE VISITORS
Processing purposes
If you visit Oura's Sites or complete orders on Oura's online store, we process personal data for the following purposes

Use & Processing · Company practice

Site purpose: provide the Services, including an AI customer support chatbot

Oura processes personal data to power its offerings, which may include when you visit its Sites and to enable Site performance. Some features use AI. For example, when you use its virtual support agent, Finn, you are interacting with an AI-powered customer support chatbot.

Supporting quotations

We process personal data to power our offerings, which may include when you visit our Sites
you are interacting with an AI-powered customer support chatbot when you interact with our virtual support agent, Finn

Use & Processing · Company practice

Site purpose: complete and deliver orders

Oura processes personal data to process, handle and deliver your purchases and to facilitate your shopping.

Supporting quotations

We process personal data to process, handle, and deliver your purchases, and to facilitate your shopping

Use & Processing · Company practice

Site purpose: customer service through a virtual assistant

Oura processes personal data to provide customer service and manage customer communication. For example, if you contact its virtual assistant with questions about the Sites or Services, it may use the information you provide to answer your questions and solve issues.

Supporting quotations

We process personal data to provide customer service and manage customer communication
if you contact our virtual assistant with questions regarding our Sites or Services, we may use the provided information to answer your questions, and for solving any issues you may have

Use & Processing · Company practice

Site purpose: protect your privacy with aggregation or anonymization

Oura may process personal data about your use of the Services to protect your privacy, which may involve privacy enhancing technologies. The Policy says that aggregated or anonymized information is no longer personal data.

Supporting quotations

We may process personal data regarding your use of our Services to protect your privacy
When information is aggregated or anonymized, it is no longer personal data

Use & Processing · Company practice

Site purpose: analyze and improve the Sites, including AI features

Oura processes personal data to analyze and improve its Sites, for example to analyze Site performance, improve user experience and optimize content and layout. It may also use personal data to improve AI-powered features on the Sites, including its virtual support agent. When feasible it uses data processed to protect your privacy.

Supporting quotations

We process personal data to analyze and improve our Sites
We may also use personal data to improve AI-powered features on our Sites, including our virtual support agent
When feasible, we will do this using data that has been processed to protect your privacy

Qualifications & exceptions

  • Privacy-protective processing applies "when feasible".

Use & Processing · Company practice

Site purpose: advertise and market; contextual advertising; no cross-context behavioral advertising

Oura processes personal data to provide marketing communications about Oura Services and partner opportunities. Under its Cookie Policy it uses cookies on its Site to measure marketing effectiveness, understand how visitors interact with the Sites and provide contextual advertising. It says it does not sell or share personal data for cross-context behavioral advertising. You can always opt out of Oura direct marketing communications, though you may still see marketing messages within the Oura App. If a third-party partner sends Oura-branded advertising, the Policy tells you to review that third party's privacy policy and contact it about opt-out requests.

Supporting quotations

We process personal data to provide marketing communications about Oura Services and partner opportunities
we use cookies on our Site to measure the effectiveness of our marketing, understand how visitors interact with our Sites, and provide contextual advertising
We do not sell or share your personal data for cross-context behavioral advertising
You can always opt out of Oura direct marketing communications, though you may still see marketing messaging within the Oura App
please review the third-party

Qualifications & exceptions

  • Opting out of direct marketing does not remove marketing messaging shown within the Oura App.
  • The Cookie Policy is referred to but is not part of this source.

Legal Rights & Agreement Rules · Context

Lawful bases for site visitors: European and U.K. law, depends on purpose

For online customers and site visitors, the Policy says that European and U.K. data protection law requires a lawful basis for collecting and retaining personal information from residents of the European Economic Area, and that Oura's lawful bases depend on the particular processing purposes.

Supporting quotations

Legal basis for processing
from residents of the European Economic Area
Our lawful bases for processing your data depend on the particular processing purposes

Qualifications & exceptions

  • Stated for residents of the European Economic Area and the U.K.

Legal Rights & Agreement Rules · Company practice

Site legal basis: user contract created when you place an order

When Oura processes personal data to handle and deliver your purchases, it relies on a user contract, which it says is created when you place your order.

Supporting quotations

Contract
When processing personal data to handle and deliver your purchases, we rely on the legal basis of a user contract, which is created when you place your order

Legal Rights & Agreement Rules · Company practice

Site legal basis: legitimate interest for customer service, marketing and developing the Services

Oura says it relies on its legitimate interest to run, maintain and develop its business and to create and maintain customer relationships when it processes personal data for customer service, marketing and developing the Services. It says it weighs its own interests against your right to privacy under applicable laws.

Supporting quotations

Legitimate Interest
When we process your personal data for customer service purposes, marketing, and developing our Services, we do it on the basis of our legitimate interest to run, maintain, and develop our business and to create and maintain customer relationships
we carefully weigh our own interests against your right to privacy under applicable laws

Qualifications & exceptions

  • Marketing appears both here (legitimate interest) and in the consent card for electronic direct marketing; the source does not say how the two bases divide marketing activities.

Data Access & Collection · Company practice

Where site visitor and customer data comes from

For online customers and site visitors, Oura says that in most cases it collects personal data directly from you, such as when you register for an account, tag your data in the Oura app or use your Oura Ring. It may also process data produced from information you give and may receive personal data about you from third parties such as partners. It may rely on trusted third-party processors, such as cloud service providers.

Supporting quotations

In most cases, Oura collects personal data directly from you, such as when you register for an account, tag your data in the Oura mobile or web app, or use your Oura Ring
we may receive personal data about you from third parties, such as partners
Oura may also rely on trusted third-party processors to process data on our behalf, such as our cloud service providers

Qualifications & exceptions

  • Direct collection is described as "in most cases".

Not stated here

  • The source does not name the partners from which Oura may receive data.

Data Access & Collection · Company practice

Site visitor and customer data categories

For online customers and site visitors, Oura processes contact information (name, email address and address), delivery information (such as your purchases and chosen payment method), device information (such as IP address, time of visit and location data) and user activity (such as browsing patterns on the Site and communications you have with Oura).

Supporting quotations

Oura processes the following personal data categories when you use our Services
Contact information such as name, email address and address
Delivery information such as your purchases and chosen payment method
Device information such as IP address, time of visit, and location data
User activity such as browsing patterns on the Site and any communications you have with us

Qualifications & exceptions

  • The categories are introduced with "such as" examples, not an exhaustive list.

Use & Processing · User right or choice

Text messaging: giving your phone number means agreeing to receive texts; reply STOP to opt out

By giving Oura your phone number you agree to receive text messages from Oura, such as shipping notifications or order updates. Message and data rates may apply and frequency varies. You can opt out at any time by replying STOP to any text message. Oura says it does not share or sell text messaging opt-in consent data with any third party or affiliate for marketing or promotional purposes.

Supporting quotations

SMS/TEXT MESSAGING
By providing your phone number, you agree to receiving text messages from Oura
Message and data rates may apply
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us
Oura does not share or sell text messaging opt-in consent data with any third party or affiliate for marketing or promotional purposes

Qualifications & exceptions

  • The examples of texts given are shipping notifications or order updates; the source does not limit texts to those.

Not stated here

  • The source does not say whether other personal data (apart from opt-in consent data) can be shared with third parties for marketing.

Charges & Financial Obligations · Company practice

Payments: payment information processed by Oura and its processors

Depending on the transaction, Oura and its payment processors may process your payment card number, expiration date and security code, billing name and address, and the transaction amount, date and merchant. This applies across Oura Sites and Services.

Supporting quotations

PAYMENTS
This section describes how we process payment information across Oura Sites and Services
Depending on the transaction, Oura and our payment processors may process your payment card number, expiration date, and security code; billing name and address; transaction amount, date, and merchant

Qualifications & exceptions

  • What is processed depends on the transaction.

Charges & Financial Obligations · Company practice

Payments: processors, card networks and banks receive the minimum information needed

Oura uses PCI-DSS-compliant payment processors and card networks, and for contactless payments issuing banks and token service providers, to process transactions. These partners receive the minimum information needed to facilitate your transaction and are bound by their own privacy and security obligations.

Supporting quotations

Oura uses PCI-DSS-compliant payment processors, card networks, and for contactless payments, issuing banks and token service providers, to process transactions
These partners receive the minimum information needed to facilitate your transaction, and they are bound by their own privacy and security obligations

Not stated here

  • The processors, networks and banks are not named.

Security & Safeguards · Company commitment

Payments: payment environment designed to align with PCI DSS

Oura says it maintains a payment environment designed to align with the Payment Card Industry Data Security Standard (PCI DSS) and that its payment processors are PCI DSS-validated service providers.

Supporting quotations

Oura maintains a payment environment designed to align with the Payment Card Industry Data Security Standard (PCI DSS)
Our payment processors are PCI DSS-validated service providers

Qualifications & exceptions

  • The environment is described as designed to align with PCI DSS; the source does not state that Oura itself is certified.

Legal Rights & Agreement Rules · Restriction or exception

Global policy with country-specific addenda that control where they differ

The Policy is a unified global privacy policy for people who use Oura Services and Sites worldwide. In some jurisdictions local law adds obligations or rights, and Oura publishes a country-specific addendum that supplements the Policy. If you live in a listed jurisdiction you should read both the Policy and the addendum. Where an addendum addresses a topic differently from the Policy, the addendum controls for members and users in that jurisdiction, and in all other respects the Policy applies. The source lists the Republic of Korea (South Korea).

Supporting quotations

COUNTRY-SPECIFIC ADDENDA
This Policy is a unified, global privacy policy that applies to those who use Oura Services and Sites worldwide
we publish a country-specific addendum that supplements this Policy
Where a specific addendum addresses a topic differently than this Policy, the addendum controls for members and users in that jurisdiction
Republic of Korea (South Korea)

Qualifications & exceptions

  • An addendum controls only for members and users in its jurisdiction and only on topics it addresses differently.

Not stated here

  • The Korea addendum is not part of this source, so its terms are unknown.

Legal Rights & Agreement Rules · Procedure

Residents of U.S. states with enhanced privacy requirements are pointed to a separate section

If you live in a U.S. state with enhanced privacy requirements, the Policy tells you to read the section titled U.S. States With Enhanced Privacy Requirements.

Supporting quotations

If you reside in a U.S. state with enhanced privacy requirements, please read the section titled

Cross-references

Legal Rights & Agreement Rules · Context

Notice for all U.S. consumers: applies to residents of states with enhanced privacy notice requirements

The U.S. notice supplements the Privacy Policy and applies only to visitors, users and others who live in U.S. states with enhanced privacy notice requirements, such as California, and who use Oura's Sites or Services.

Supporting quotations

U.S. STATES WITH ENHANCED PRIVACY REQUIREMENTS
NOTICE FOR ALL U.S. CONSUMERS
This notice supplements the information contained in Oura's Privacy Policy and applies solely to all visitors, users, and others who reside in states within the U.S. with enhanced privacy notice requirements, such as California

Qualifications & exceptions

  • Applies only to residents of U.S. states with enhanced privacy notice requirements.

Legal Rights & Agreement Rules · Company practice

HIPAA: Oura is generally not a Covered Entity for direct-to-consumer Services

Oura says it is generally not a Covered Entity under HIPAA for its direct-to-consumer Services. In some instances where Oura acts as a Business Associate under HIPAA, the U.S. state privacy rights in this section may not apply, and Oura may choose to offer self-serve tools to access and delete your data, subject to its HIPAA policies, the Covered Entity's practices and its Business Associate obligations.

Supporting quotations

Oura is generally not a Covered Entity under HIPAA for our direct-to-consumer Services
in some instances where Oura is acting as a Business Associate under HIPAA, the U.S. state privacy rights outlined in this section may not apply
Oura may choose to offer self-serve tools that enable you to access and delete your personal data from our Services

Qualifications & exceptions

  • Where Oura acts as a Business Associate, the U.S. state rights may not apply and any self-serve tools are at Oura's choice.

Not stated here

  • The source does not say when Oura acts as a Business Associate.

Legal Rights & Agreement Rules · Company practice

Patient-directed records leave HIPAA once with Oura and the U.S. state rights apply

When you direct a HIPAA Covered Entity or Business Associate to share your health records with Oura through a patient-directed disclosure or HIPAA Authorization, the records Oura receives no longer fall under HIPAA while in Oura's possession, and the rights described in this section apply.

Supporting quotations

When you direct a HIPAA Covered Entity or Business Associate to share your health records with Oura through a patient-directed disclosure or HIPAA Authorization
the records we receive no longer fall under HIPAA while they are in Oura

Qualifications & exceptions

  • Applies to records shared through a patient-directed disclosure or HIPAA Authorization.

Cross-references

Data Access & Collection · Context

U.S. notice: what counts as personal information, including consumer health data

For the U.S. notice, personal information (or personal data) means information that identifies, relates to, describes, references or could reasonably be linked, directly or indirectly, with a particular consumer, device or household, and where applicable consumer health data. It is described as what Oura collects when a customer interacts with its Sites or Services.

Supporting quotations

Collection, use, and sharing of information
Oura collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, device, or household

Legal Rights & Agreement Rules · Procedure

U.S. notice: details on categories, purposes and sharing are in other sections of the Policy

For the categories of personal information collected, the purposes of processing and any sharing, the U.S. notice points to relevant sections of the Policy: device and application user categories and purposes, online store and website visitor categories and purposes, and the sharing of personal data.

Supporting quotations

Information about the categories of personal information we collect, the purposes for which your personal information is processed, and any sharing of your personal information can be found from relevant sections of this Policy
Device and Application User: categories of collected personal information and processing purposes
Online Store and Website Visitor: categories of collected personal information and processing purposes
Sharing of personal data

Use & Processing · Company commitment

U.S. notice: sensitive information and consumer health data used only for the Policy's purposes

Some personal information Oura processes is classified as sensitive personal information, sensitive data or consumer health data under U.S. state law. This includes data about your health and measurements collected by Oura Services, health records you import, reproductive and sexual health information, diagnoses and other legally or socially sensitive data. Oura says it processes this information for the purposes described in the Policy and not to infer characteristics about you outside those purposes. It says it does not use sensitive personal information for targeted advertising and does not sell or share personal information for cross-context behavioral advertising.

Supporting quotations

Some of the personal information we process is classified as
This includes data about your health and measurements collected by Oura Services, health records you import to our Services, reproductive and sexual health information, diagnoses, or other legally or socially sensitive data
We process this information for the purposes described in this Policy, and not to infer characteristics about you outside those purposes
We do not use sensitive personal information for targeted advertising and we do not sell or share personal information for cross-context behavioral advertising

Qualifications & exceptions

  • Presented in the U.S. notice for residents of states with enhanced privacy requirements.

Sharing & Disclosure · Company practice

U.S. notice: no sale of personal information in the preceding twelve months

Oura says that in the preceding twelve months it has not sold personal information to third parties, including data aggregators, because doing so is against its policies. It says it has collected and disclosed only the categories of personal information described in the Data Sharing and Transfers section.

Supporting quotations

In the preceding twelve (12) months, Oura has not sold personal information to third parties, including data aggregators, as it is against our policies
We have collected and disclosed only the categories of personal information processed by Oura under this Policy as described in the Data Sharing and Transfers section

Qualifications & exceptions

  • The statement covers the preceding twelve months; it is not stated as a permanent rule.

Use & Processing · Company practice

U.S. notice: Oura may use personal data for its own AI and LLM features; no sale for third-party LLM training

Oura says it may collect and use personal data to develop, test, improve and support its own AI, machine learning and large language model-powered features. It says it does not sell personal data for the purpose of training third-party large language models.

Supporting quotations

We may collect and use personal data to develop, test, improve, and support Oura
We do not sell personal data for the purpose of training third party Large Language Models

Qualifications & exceptions

  • The statement about third-party LLM training is limited to selling personal data.

Not stated here

  • The source does not say whether personal data is provided to third-party LLM providers other than by sale, for example under the integrations described earlier.

Inference & Profiling · Company commitment

U.S. notice: AI analysis is for general wellness information, not legal or similarly significant decisions

Oura says some Service features rely on AI-based analysis of your data, and that these features are designed to provide general wellness information rather than to make legal or similarly significant decisions about you.

Supporting quotations

Some features of our Services rely on AI-based analysis of your data
designed to provide general wellness information and not to make legal or similarly significant decisions about you

Qualifications & exceptions

  • Described as how the features are designed.

Legal Rights & Agreement Rules · User right or choice

U.S. state residents with enhanced rights: consumer rights

If you live in a state with enhanced rights over the personal information Oura may process, you have certain rights, set out in the cards that follow.

Supporting quotations

CONSUMER RIGHTS
If you are a resident of a state with enhanced rights related to the personal information Oura may process about you, you have certain rights

Qualifications & exceptions

  • Applies to residents of states with enhanced rights.

Data Access & Collection · User right or choice

U.S. rights: right to know what Oura collected and shared, after a validated request

U.S. state laws may give you the right to ask Oura to disclose the personal information it collected about you over the past 12 months. Oura says it provides this only after it receives and validates your request. Once confirmed, it will disclose the categories of information collected, the categories disclosed (if any), the categories of sources, its business or commercial purposes for collecting or selling the information, the categories of third parties it shares with, and the specific pieces of information collected about you.

Supporting quotations

Right to know about the personal information we collect and share
U.S. State laws may give you the right to request that we disclose the personal information we have collected about you over the past 12 months, which we only provide after we receive and validate your request
The categories of personal information we collected about you
The categories of personal information we have disclosed about you (if any)
The categories of sources for the personal information we collected about you
Our business or commercial purposes for collecting or selling that personal information
The categories of third parties with whom we share that personal information
The specific pieces of personal information we collected about you

Qualifications & exceptions

  • Provided only after Oura receives and validates a verifiable request.
  • Covers the past 12 months.

Account & Service Control · User right or choice

U.S. rights: right to request correction

You have the right to ask Oura to correct your personal information. After Oura receives and validates your request it will correct the information unless an exception applies. You can correct and update some basic information through the Oura App and Membership Hub.

Supporting quotations

Right of correction
You have the right to request correction of your personal information. After we receive and validate your request, we will correct your personal information, unless an exception applies
you can correct and update some of your basic information via the Oura App and via Membership Hub

Qualifications & exceptions

  • Subject to validation of the request and unspecified exceptions.

Not stated here

  • The exceptions that may apply are not specified.

Retention & Deletion · User right or choice

U.S. rights: right to request deletion, with exceptions

You have the right to ask Oura to erase your personal information, subject to certain exceptions such as a legal obligation to retain the data. After Oura receives and validates your request it will delete the information and direct its service providers to delete it, unless an exception applies.

Supporting quotations

Right of deletion
You have the right to request erasure of your personal information, subject to certain exceptions, such as when we have a legal obligation to retain the data in question
After we receive and validate your request, we will delete your personal information, as well as direct our service providers to delete your personal information unless an exception applies

Qualifications & exceptions

  • Subject to validation and exceptions such as a legal obligation to retain data.

Not stated here

  • The exceptions other than the legal retention example are not listed.

Account & Service Control · Procedure

U.S. rights: how to make a disclosure, access, correction or deletion request

To request disclosure, access, correction or deletion, a resident of a state with enhanced privacy rights submits a verifiable consumer request by emailing dataprotection@ouraring.com with their full name, company name (if applicable), address, email address and phone number. Oura may ask for more information to confirm identity, which it says is for security and required by law in some cases.

Supporting quotations

How to make disclosure, access, correction, or deletion requests
you can request disclosure, access to, correction, and/or deletion of your personal data as described above by submitting a verifiable consumer request to us by
Sending an e-mail to dataprotection@ouraring.com including the following information along with your request: your full name, company name (if applicable), address, e-mail address, and a phone number
We may request that you provide additional information if necessary to confirm your identity

Qualifications & exceptions

  • Applies to residents of states that provide enhanced privacy rights.

Not stated here

  • The request heading may carry a link to a separate request mechanism whose text is not supplied here; this source text names only the email route, so the card cannot say whether another route exists.

Account & Service Control · Procedure

U.S. rights: who may make a verifiable request

Only you or your designated authorized agent, as applicable, may make a verifiable consumer request about your personal information. You may also make a verifiable request on behalf of your minor child.

Supporting quotations

Only you, or your designated authorized agent as applicable, may make a verifiable consumer request related to your personal information
You may also make a verifiable consumer request on behalf of your minor child

Account & Service Control · Procedure

U.S. rights: two free requests in 12 months; response within 45 days, extendable

You may make a free request up to two times in any 12-month period. Oura says it will respond to validated requests within 45 days of receiving the request, unless it requests an extension. If it reasonably needs an extension it will notify you within the initial 45-day period.

Supporting quotations

You have the right to make a free request up to two times in any 12-month period
We will respond to all validated requests within 45 days of receiving your request, unless we request an extension
we will notify you of any such extension within the initial 45-day period

Qualifications & exceptions

  • The two free requests apply per 12-month period; the source does not say what happens to further requests.
  • Response time is 45 days unless Oura extends it.

Not stated here

  • The source does not state the length of an extension or the cost of requests beyond two.

Account & Service Control · User right or choice

U.S. rights: appeal a decision not to act; complain to a regulator

If Oura decides not to act on your request you may appeal by emailing dataprotection@ouraring.com and marking the request Appeal. Oura says it will resolve the appeal within the time frames set by applicable law and, if it denies the appeal, explain why. If you still dispute the decision or want to complain, you can contact the regulator in your jurisdiction that handles privacy complaints, such as your state Attorney General.

Supporting quotations

Right to Appeal
If we decide not to take action in response to your request, you may submit an appeal by sending an email to dataprotection@ouraring.com and mark your request as an
We will resolve your appeal within the time frames established by applicable law. If your appeal is denied, we will explain why
you may contact the regulator in your jurisdiction that handles privacy complaints, such as your state Attorney General

Account & Service Control · Company commitment

U.S. rights: Oura does not discriminate against people who exercise their privacy rights

Oura says it does not discriminate against users who exercise their privacy rights. Unless an exception applies, it promises not to deny goods or services, charge different prices or rates (including through discounts, benefits or penalties), provide a different level or quality of goods or services, or suggest that you may receive a different price or level of quality.

Supporting quotations

Non-Discrimination
Oura does not discriminate against users who request to exercise their privacy rights. Unless an exception applies, this includes our promise not to
Deny you goods or services
Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties
Provide you a different level or quality of goods or services

Qualifications & exceptions

  • The promise applies "unless an exception applies".

Not stated here

  • The exceptions are not specified.

Account & Service Control · Company commitment

U.S. rights: no different quality of service or suggestion of different pricing

Continuing the non-discrimination promise, Oura says that unless an exception applies it will not provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate or a different level or quality, because you exercised your privacy rights.

Supporting quotations

Unless an exception applies, this includes our promise not to
Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties
Provide you a different level or quality of goods or services
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

Qualifications & exceptions

  • The promise applies "unless an exception applies".

Not stated here

  • The exceptions are not specified.

Legal Rights & Agreement Rules · Context

Washington residents: Consumer Health Data notice scope

This notice supplements the Policy and applies only to visitors, users and others who live in Washington State, for their Consumer Health Data as defined under the Washington My Health My Data Act (MHMD). Oura says it collects, uses, processes and shares Consumer Health Data as described elsewhere in the Policy.

Supporting quotations

CONSUMER HEALTH DATA PRIVACY NOTICE
applies solely to visitors, users, and others who reside in the state of Washington, with respect to your Consumer Health Data as defined under the Washington My Health My Data Act
Oura collects, uses, processes, and shares Consumer Health Data as described above in this Policy

Qualifications & exceptions

  • Applies only to Washington residents and their Consumer Health Data.

Account & Service Control · User right or choice

Washington residents: rights to access, delete and withdraw consent

Washington consumers have the right to confirm whether Oura is collecting, sharing or selling their Consumer Health Data and to access it, including a list of all third parties and affiliates with whom Oura has shared or sold it and an active email address or other online way to contact them. They also have the right to request deletion, subject to certain exceptions, and the right to withdraw consent for collection and sharing of Consumer Health Data.

Supporting quotations

If you are a Washington consumer, you have certain rights with respect to your Consumer Health Data
You have the right to confirm whether Oura is collecting, sharing, or selling your Consumer Health Data, and to access such data, including a list of all third parties and affiliates with whom Oura has shared or sold your Consumer Health Data and an active email address or other online mechanism for contacting those third parties
You have the right to request that Oura delete your Consumer Health Data, subject to certain exceptions
You have the right to withdraw your consent for the collection and sharing of your Consumer Health Data

Qualifications & exceptions

  • Applies to Washington consumers.
  • Deletion is subject to exceptions.

Not stated here

  • The deletion exceptions are not specified.

Account & Service Control · User right or choice

Washington residents: appeal a denial and complain to the Washington Attorney General

If Oura denies a Washington consumer's request to exercise their rights, they may appeal. If the appeal is unsuccessful they may raise a concern or file a complaint with the Washington State Attorney General.

Supporting quotations

If Oura denies your request to exercise any of these rights, you may appeal that decision
you may raise a concern or lodge a complaint with the Washington State Attorney General

Account & Service Control · Procedure

Washington residents: email dataprotection@ouraring.com to exercise rights

Washington consumers exercise these rights by emailing dataprotection@ouraring.com, with enough information for Oura to verify their identity and specifying the right they wish to exercise. Oura may request more information, such as to confirm identity for security purposes.

Supporting quotations

You may exercise any of the rights described above by submitting a request to us by emailing dataprotection@ouraring.com
Your request should include sufficient information for us to verify your identity and should specify the right you wish to exercise

Sharing & Disclosure · Company commitment

Sharing: Oura says it does not sell or rent personal information; shares with trusted providers and partners

Oura says it does not sell or rent your personal information and only shares your personal data with certain trusted service providers and partners so it can provide and improve its services, provide partner services and other offerings, and operate its business. When it shares data with third-party service providers it requires them to use the information only for purposes it has authorized and the limited reasons in the Policy, and to protect it to at least the same standards that Oura does.

Supporting quotations

Personal data sharing
Oura does not sell or rent your personal information, and only shares your personal data with certain trusted service providers and partners so that we can provide and improve our services, to provide partner services and other offerings, and to operate our business
we require that they use your information only for the purposes we
We also require these service providers to protect your personal information to at least the same standards that we do

Sharing & Disclosure · Company practice

Sharing: service provider purposes Oura lists

Oura says that, like most companies, it uses service providers for providing and improving its online service platform, storing users' data, providing customer services, managing and organizing its marketing activities, and analyzing information about use of its Sites and Services to improve service quality.

Supporting quotations

Like most companies, Oura uses service providers for purposes such as
Providing and improving our online service platform
Storing our users
Providing customer services
Analyzing information regarding the use of our Sites and Services to improve our service quality

Qualifications & exceptions

  • The list is introduced with "such as" and is not stated to be exhaustive.

Sharing & Disclosure · Company commitment

Marketing providers: Oura says it does not share Service data with third-party advertisers

Among the service provider purposes, Oura lists managing and organizing its marketing activities and says it does not share Service data with third-party advertisers.

Supporting quotations

Managing and organizing our marketing activities. Oura does not share Service data with third-party advertisers

Qualifications & exceptions

  • The statement refers to "Service data"; the source does not define it separately from other personal data.

Security & Safeguards · Company commitment

International transfers: data protection agreements with service providers

Oura says it uses industry standard data protection measures to safeguard all international transfers of personal data through data protection agreements with its service providers.

Supporting quotations

We use industry standard data protection measures to safeguard all international transfers of personal data through data protection agreements with our service providers

Sharing & Disclosure · User right or choice

Consent to share with a partner you choose, such as a medical provider or insurer

In certain limited cases you may be asked for consent to share your Oura user personal data with a third-party partner of your choice, such as a medical provider or health care insurer you select. If you do, Oura says you should review the third party's consent language and privacy notices, which control the use of your data.

Supporting quotations

In certain limited cases, you may be asked for consent to share your Oura user personal data with a third-party partner of your choice, such as a medical provider or health care insurer that you select
you should carefully review the third-party consent language and privacy notices that are available to you from the third-party, which will control the use of your personal data

Qualifications & exceptions

  • Applies in "certain limited cases" and only if you consent.

Sharing & Disclosure · Company commitment

International processing: servers worldwide, same protections applied

Oura says it is a global company with servers around the world, so your personal data may be processed on servers outside the country where you live. It says that regardless of where data is processed it applies the protections described in the Policy, and that it complies with certain legal frameworks for transfers of personal data.

Supporting quotations

LEGAL FRAMEWORKS FOR INTERNATIONAL TRANSFERS
your personal data may at times be processed on servers located outside of the country where you live
regardless of where your personal data is processed, we apply the same protections described in this Policy
We also comply with certain legal frameworks relating to the transfer of personal data

Legal Rights & Agreement Rules · Company commitment

Oura participates in the EU-US, UK Extension and Swiss-US Data Privacy Frameworks

Oura says it participates in the EU-US Data Privacy Framework, the UK Extension to it and the Swiss-US Data Privacy Framework (together the Data Privacy Frameworks) set by the US Department of Commerce, for personal data from the European Economic Area, the United Kingdom and Gibraltar, and Switzerland. It says it has certified that it adheres to the principles of the Data Privacy Frameworks.

Supporting quotations

Oura participates in the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework
regarding the processing of personal data from the European Economic Area, the United Kingdom and Gibraltar, and Switzerland
Oura has further certified that we adhere to the principles of the Data Privacy Frameworks

Legal Rights & Agreement Rules · Restriction or exception

Data Privacy Frameworks principles govern if they conflict with the Policy

The Policy links to the Data Privacy Frameworks website and says that if there is any conflict between its terms and the Data Privacy Frameworks principles, the principles govern.

Supporting quotations

If there is any conflict between the terms in this Policy and the Data Privacy Frameworks principles, the principles shall govern

Cross-references

Legal Rights & Agreement Rules · Company commitment

Onward transfers under the Data Privacy Frameworks: Oura remains liable unless it proves it is not responsible

If Oura transfers personal information received under the Data Privacy Frameworks to a third party, the third party's processing must also comply with Oura's Data Privacy Frameworks obligations. Oura says it remains liable under the Data Privacy Frameworks for the third party's failure to do so, unless it proves it is not responsible for the event giving rise to the damage.

Supporting quotations

If Oura transfers personal information received under the Data Privacy Frameworks to a third-party
we will remain liable under the Data Privacy Frameworks for any failure to do so by the third-party, unless we prove we are not responsible for the event giving rise to the damage

Qualifications & exceptions

  • Applies to personal information received under the Data Privacy Frameworks.

Legal Rights & Agreement Rules · Company practice

Data Privacy Frameworks: FTC enforcement and possible disclosure to public authorities

Oura says it is subject to the investigatory and enforcement powers of the US Federal Trade Commission. It says that in certain situations it may be required to disclose personal information it processes under the Data Privacy Frameworks in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Supporting quotations

Oura is subject to the investigatory and enforcement powers of the US Federal Trade Commission
Oura may be required to disclose the personal information we process under the Data Privacy Frameworks in response to lawful requests by public authorities, including to meet national security or law enforcement requirements

Qualifications & exceptions

  • The disclosure is stated as something Oura "may be required" to do in certain situations.

Sharing & Disclosure · Permission or license

Disclosures: Oura reserves the right to disclose data with consent, to protect its rights or to meet legal requirements

Oura says it reserves the right to disclose personal data under certain specific circumstances, including when it has your express consent, to protect Oura's legal rights and property, and when it believes in good faith that disclosure is necessary or appropriate to comply with valid legal requirements.

Supporting quotations

Personal data disclosures
We also reserve the right to disclose personal data under certain specific circumstances, including
When we have your express consent to do so
To protect Oura
When we believe in good faith such disclosure is necessary or appropriate to comply with valid legal requirements

Qualifications & exceptions

  • The list is introduced with "including" and is not stated to be exhaustive.
  • Legal-requirement disclosure turns on Oura's good-faith belief.

Sharing & Disclosure · Permission or license

Disclosures: when reasonably necessary for Oura's legitimate interests, such as a merger, acquisition or sale

Oura reserves the right to disclose personal data when it is reasonably necessary for its legitimate interests in conducting its business, such as in the event of a merger, acquisition or sale.

Supporting quotations

When it is reasonably necessary for our legitimate interests in conducting our business, such as in the event a merger, acquisition, or sale

Qualifications & exceptions

  • The merger, acquisition or sale is given as an example; the "legitimate interests" ground is not otherwise defined.

Not stated here

  • The source does not say what happens to your data or your choices in a merger, acquisition or sale, or whether you are notified.

Legal Rights & Agreement Rules · Company commitment

Government requests: reviewed case by case; Oura may oppose and will notify where legally permissible

Oura says it reviews each law-enforcement and government request for personal data case by case and handles them in line with applicable law. It says it will oppose, seek to narrow or reject requests it considers overly broad, insufficiently supported or legally deficient, particularly where the data is sensitive. It will notify affected members where legally permissible. It says it is evaluating ways to give more visibility into these requests, such as a transparency report.

Supporting quotations

We review each law-enforcement and government request for personal data on a case-by-case basis
We will oppose, seek to narrow, or reject requests that we deem overly broad, insufficiently supported, or otherwise legally deficient, particularly where the requested data is sensitive
We will notify affected members of requests for their data where legally permissible
We are actively evaluating ways to provide greater visibility into how we handle these requests, like through a transparency report

Qualifications & exceptions

  • Notice to members is promised only "where legally permissible".
  • Opposing or narrowing requests depends on Oura's own view that a request is deficient.

Not stated here

  • The source does not say that a transparency report exists.

Account & Service Control · Procedure

Deceased members: heirs and legal representatives may request data after identity and authority checks

Oura says it aims to protect members' personal data even when it receives posthumous access requests. An heir or legal representative of a deceased member can contact dataprotection@ouraring.com to submit a request about the member's data. Oura says it will verify the requester's identity, relationship to the deceased and legal authority first, and will honor all applicable rights granted by the law of the jurisdiction where the member lived.

Supporting quotations

we aim to protect our members
if you are an heir or legal representative of a loved one who used our Services, we are here to help
We will verify your identity, relationship to the deceased, and legal authority before processing your request
We will honor all applicable rights granted to you by the laws of the jurisdiction where the deceased member resided

Qualifications & exceptions

  • The result depends on the law of the jurisdiction where the deceased member lived.

Not stated here

  • The source does not say whether access is granted in any particular case.

Security & Safeguards · Company commitment

Safeguards: technical and organizational measures, including encryption and access control

Oura says it uses technical and organizational safeguards to keep your data safe and secure. When appropriate, these include anonymization or pseudonymization of personal data, strict access control and encryption of the data it processes.

Supporting quotations

Safeguarding your data
Oura uses technical and organizational safeguards to keep your data safe and secure
When appropriate, these safeguards include measures such as anonymization or pseudonymization of personal data, strict access control, and the use of encryption to protect the data we process

Qualifications & exceptions

  • The listed measures are used "when appropriate".

Security & Safeguards · Company commitment

Safeguards: personnel training and limited access to sensitive personal data

Oura says its personnel receive training so that personal data is processed only under its internal policies and applicable law, and that it limits access to your sensitive personal data to personnel who have specifically been granted access.

Supporting quotations

Our personnel receive adequate training to ensure personal data is processed only in accordance with our internal policies
We also limit access to your sensitive personal data to personnel that have specifically been granted such access

Security & Safeguards · Company commitment

Safeguards: encryption in transit for online services and regular vulnerability testing

Oura says online services it provides through its Site protect your personal data in transit with encryption and other security measures, and that it regularly tests its service, systems and other assets for possible security vulnerabilities.

Supporting quotations

Online services that we provide via our Site protect your personal data in-transit using encryption and other security measures
We also regularly test our service, systems, and other assets for possible security vulnerabilities

Qualifications & exceptions

  • The in-transit statement is about online services provided via the Site; the source does not say the same of other channels.

Security & Safeguards · Procedure

Security updates: Oura recommends keeping the app and firmware up to date

Oura says it updates its Services regularly to protect your personal data and recommends that you always have the latest app and firmware versions installed to maximize protection.

Supporting quotations

We update our Services regularly to protect your personal data
We recommend that you make sure that you always have the latest app and firmware versions installed in order to maximize protection of your data

Retention & Deletion · Company practice

Retention: generally the life of your account; deleted when no longer needed unless the law requires longer

Oura says the retention period for your personal data generally depends on how long your Oura account lasts. It says data will be deleted when no longer needed for the purpose it was collected, unless a legal obligation requires longer retention. For example, your sleep, readiness and activity measurement data is stored only while your account is active.

Supporting quotations

Data Retention
The retention period for your personal data generally depends on the duration of your Oura account lifecycle
Your personal data will be deleted when it is no longer needed for the purpose for which it was originally collected, unless we have a legal obligation to retain data for a longer period of time
your measurement data regarding your sleep, readiness, and activity is stored only so long as your Oura account is active

Qualifications & exceptions

  • Retention is "generally" tied to the account lifecycle; legal obligations can extend it.

Not stated here

  • The source gives no fixed retention periods or timeline for deleting data after an account is closed.

Account & Service Control · User right or choice

Deleting your account: email Oura or remove your data in the app or Membership Hub

If you wish, you may ask Oura to delete your Oura account by contacting dataprotection@ouraring.com, or you can remove your account data from the Services within the Oura App or Membership Hub by following instructions on the Oura Help Center.

Supporting quotations

you may request deletion of your Oura account by contacting dataprotection@ouraring.com
you can remove your account data from the Services within the Oura App or Membership Hub by following the instructions available on the

Qualifications & exceptions

  • The source does not say that deleting the account removes every category of data; retention exceptions are described separately.

Not stated here

  • The Help Center instructions are linked but their text is not supplied in this source.

Data Access & Collection · Company practice

Cookies and similar technologies: used for analytics, personalization and advertising, first- and third-party

Oura says it uses cookies and other technologies to collect and store analytics and other information when customers use its Site, and for personalization and advertising purposes. The cookies include both first-party and third-party cookies.

Supporting quotations

Use of cookies
We use cookies and various other technologies to collect and store analytics and other information when customers use our Site, as well as for personalization and advertising purposes
The cookies we use include both first-party and third-party cookies

Not stated here

  • The source does not say what the third-party cookies collect or who the third parties are.

Cross-references

  • contrast (model-proposed): U.S. notice: sensitive information and consumer health data used only for the Policy's purposes — contrast: The cookies card says cookies and other technologies are used for personalization and advertising purposes, including third-party cookies. The U.S. notice says Oura does not use sensitive personal information for targeted advertising and does not sell or share personal information for cross-context behavioral advertising. The source does not reconcile what the advertising use of cookies covers with those statements.

Data Access & Collection · Company practice

Cookies: identify visitors, tailor the Site to individual interests and integrate social media accounts

Oura describes cookies as small text files saved on your device that let it identify visitors to its Site, ease use of the Site and create aggregate information about visitors. It says it uses cookies and similar technologies to tailor the Site and the information it provides to customers' individual interests, and to integrate its social media accounts on the Site.

Supporting quotations

Cookies are small text files sent and saved on your device that allows us to identify visitors of our Site, facilitate the use of our Site, and to create aggregate information of our visitors
We use cookies and similar technologies to tailor our Site and the information we provide in accordance with the individual interests of our customers
We also use cookies and similar technologies for integrating our social media accounts on our Site

Account & Service Control · User right or choice

Your rights as a data subject: contact dataprotection@ouraring.com to exercise them

Oura says that whenever it processes your personal data you have certain rights that let you control how it is processed, and that this section describes them. To exercise your rights as a data subject, contact dataprotection@ouraring.com.

Supporting quotations

Your rights as a data subject
Whenever Oura processes your personal data, you have certain rights that enable you to control how your personal data is being processed
If you wish to exercise your rights as a data subject, please contact dataprotection@ouraring.com

Qualifications & exceptions

  • Individual rights below carry their own conditions.

Account & Service Control · User right or choice

Right to access: ask whether Oura processes your data and for information about it; self-serve access in the app

You have the right to know what personal data is processed about you. You may ask Oura for access to the personal data it has collected, and it will confirm whether it is processing your data and give you information about the data collected and processed. Using the Oura App you can easily access the sleep, readiness and activity data Oura processes about you, and you can access your data through Membership Hub.

Supporting quotations

Right to access data
You have the right to know what personal data is processed about you
we will confirm whether we are processing your data, and provide you with information about the personal data we have collected and processed
by using the Oura App, you can easily access the sleep, readiness, and activity data that we process about you
You can also access your data via Membership Hub

Qualifications & exceptions

  • The app access mentioned covers sleep, readiness and activity data.

Retention & Deletion · User right or choice

Right to erasure: deletion requests honored unless a legal basis or legal obligation applies

You have the right to ask Oura to delete your personal data in certain circumstances. Oura says it will comply unless it has a valid legal basis not to or a legal obligation to preserve the data.

Supporting quotations

Right to erasure
You have the right to request the deletion of your personal data in certain circumstances
We will comply with such requests unless we have a valid legal basis not to do so, or a legal obligation to preserve the data

Qualifications & exceptions

  • Applies "in certain circumstances" and unless Oura has a valid legal basis not to delete or a legal duty to preserve.

Not stated here

  • The source does not say what counts as a "valid legal basis" not to delete.

Account & Service Control · User right or choice

Right to rectification: correct inaccurate or incomplete data; some self-serve edits

You have the right to ask Oura to correct incorrect or incomplete personal data it stores about you. You can correct and update some of your basic information directly within the Services.

Supporting quotations

Right to rectification (of inaccurate data)
You have the right to request correction of any incorrect or incomplete personal data we have stored about you
you can correct and update some of your basic information directly within our Services

Account & Service Control · User right or choice

Right to data portability: structured format, only for certain processing; export through Membership Hub

You have the right to ask to receive the personal data you provided to Oura in a structured, commonly used format. The right applies only when Oura processes your data for certain reasons, such as by contract or with your consent. Oura says Membership Hub lets you export your own data.

Supporting quotations

Right to data portability
You have the right to request receipt of the personal data you have provided to us in a structured and commonly used format
The right to data portability only applies when we process your personal data for certain reasons, such as by contract or by your consent
Membership Hub provides you with the ability to export your own data

Qualifications & exceptions

  • Applies to data you provided and only for certain processing grounds, such as contract or consent.

Use & Processing · User right or choice

Right to object or opt out; Oura says it does not sell data, profile or engage in targeted advertising

You have the right to object to or opt out of processing of your personal data under certain circumstances. If Oura has no legitimate grounds to continue, it will stop processing after receiving and verifying your objection. As examples, under some regulations you may have the right to object to the sale of your data, profiling or targeted advertising as defined by law. Oura says it does not sell your data, profile or engage in targeted advertising based on your personal data, and that you can always opt out of direct marketing at any time.

Supporting quotations

Right to object to processing
You have the right to object to or opt out of the processing of your personal data under certain circumstances
In the event that we do not have legitimate grounds to continue processing such personal data, we will no longer process your personal data after we have received and verified your objection
Oura does not sell your data, profile, or engage in targeted advertising based on your personal data, and you always have the right to opt out of direct marketing at any time

Qualifications & exceptions

  • Stopping processing depends on Oura having no legitimate grounds to continue.
  • The terms sale, profiling and targeted advertising are described as defined under applicable law.

Not stated here

  • The source does not say how Oura's "profile" statement relates to the personalized insights and health inferences described in the purposes sections.

Use & Processing · User right or choice

Right to restrict processing: for example while data accuracy is contested

You have the right to ask Oura to restrict processing of some types of personal data in certain circumstances. For example, if you contest the accuracy of your data you can ask Oura not to process it until Oura has verified the accuracy.

Supporting quotations

Right to restrict processing
You have the right to request that we restrict processing some types of personal data under certain circumstances
if you contest the accuracy of your data, you can make a restriction request that we do not process your data until Oura has verified the accuracy of your data

Qualifications & exceptions

  • Applies to some types of personal data under certain circumstances.

Legal Rights & Agreement Rules · User right or choice

Complaints: contact Oura first; you may then contact your local supervisory authority

Oura says it strives to address privacy concerns. If you contacted Oura and are still unhappy with its response, subject to applicable law you may contact your local supervisory authority, although Oura urges you to contact dataprotection@ouraring.com first so it can resolve the issue sooner.

Supporting quotations

If you have contacted Oura about your issue and are still unhappy with our response, subject to applicable law, you may contact your local supervisory authority regarding your issue
we urge you to first contact us at dataprotection@ouraring.com so that we can more quickly resolve your issue before escalating the issue

Legal Rights & Agreement Rules · User right or choice

Data Privacy Frameworks complaints: contact Oura, then EU, UK or Swiss authorities; binding arbitration available

For questions or complaints about its handling of personal information under the Data Privacy Frameworks, contact dataprotection@ouraring.com. For complaints it cannot resolve directly, Oura says it has chosen to cooperate with the relevant EU Data Protection Authority or panel (for EU individuals), the UK Information Commissioner (for UK individuals) and the Swiss Federal Data Protection and Information Commissioner (for Swiss individuals). It says that, as explained in the principles, binding arbitration is available for complaints not resolved by other means.

Supporting quotations

If you have a question or complaint about our handling of your personal information under the Data Privacy Frameworks, please contact us at dataprotection@ouraring.com
we have chosen to cooperate with the relevant EU Data Protection Authority, or a panel established by the European data protection authorities (for EU individuals), the UK Information Commissioner (for UK individuals), and the Swiss Federal Data Protection and Information Commissioner (for Swiss individuals)
binding arbitration is available to address complaints not resolved by other means

Qualifications & exceptions

  • Applies to complaints under the Data Privacy Frameworks, for EU, UK and Swiss individuals.

Not stated here

  • The Data Privacy Frameworks principles are referred to but their text is not part of this source.

Legal Rights & Agreement Rules · Procedure

U.S. residents: read the U.S. states section to learn about rights under state laws

If you live in a U.S. state with enhanced privacy requirements and want to know more about your rights under those laws, the Policy tells you to read the section titled U.S. States With Enhanced Privacy Requirements.

Supporting quotations

Please read the section in this Policy titled
if you are a resident of a U.S. state that provides enhanced privacy requirements and you would like to know more about your rights under those laws

Cross-references

Legal Rights & Agreement Rules · Context

Who controls your data: Ouraring Inc. for marketing, Oura Health Oy for everything else

Oura says Ouraring Inc. is the data controller of user personal data processed for marketing purposes, and Oura Health Oy is the controller for all other processing purposes. It gives contact details for Oura Health Oy in Oulu, Finland and Ouraring Inc. in San Francisco, California, with the Data Protection Officer contact dataprotection@ouraring.com for each.

Supporting quotations

Controller contact information
Ouraring Inc. is the data controller of user personal data processed for marketing purposes. The controller of personal data processed for all other processing purposes is Oura Health Oy
Oura Health Oy Address: Elektroniikkatie 10, 90590 Oulu Finland
Ouraring Inc. Address: 415 Kearny Street, San Francisco, CA 94108, United States

Qualifications & exceptions

  • Controller roles are stated for user personal data; other roles, such as Data Recipients and Research Sponsors, are described elsewhere.

Legal Rights & Agreement Rules · Restriction or exception

Changes to the Policy: Oura may update it at its sole discretion; continued use means acceptance

Oura reserves the right to update the Policy from time to time at its sole discretion. It says it strives to tell you about material changes by notifying you on its Site or by email or push notification. If you keep using Oura Sites or Services after a change, Oura says your continued use means you accept the change.

Supporting quotations

Changes to this privacy notice
We reserve the right to update this Policy from time to time at our sole discretion
We strive to let you know about any material changes by notifying you on our Site or by sending you an email or push notification
If you keep using Oura Sites or Services after a change to this Policy, your continued use means that you accept any such changes

Qualifications & exceptions

  • Notice of material changes is something Oura "strives" to give, not a stated guarantee.
  • Acceptance is stated to follow from continued use.

Not stated here

  • The source states no advance notice period and no way to reject a change other than stopping use.