Ovia Health by Labcorp Non-App Privacy Policy

Ovia · agreement dated January 9, 2026 · Official agreement

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4 of 41 cards in Retention & Deletion

Retention & Deletion · Company practice

Personal information is retained five years after last activity, then deleted

Ovia retains your personal information for a period of five years after last activity. After this retention period ends, Ovia deletes your data.

Details
Who
Ovia
When
five years after last activity
What it does
delete your data after the retention period ends

Supporting quotations

We retain your personal information for a period of five years after last activity. After this retention period ends, we delete your data.

Cross-references

  • contrast (model-proposed): Second Data Retention section: storage during the relationship plus an anticipated-interest period, then deletion — The Policy contains two "Data Retention" sections stating different standards: a fixed five years after last activity, and relationship-active storage plus an open-ended period of reasonably anticipated continued interest. The source presents both without saying which applies to which data or audience; a Choices-section passage calls them Ovia's "standard retention periods" (plural), so they may coexist, but the provisions pull in different directions as written and this records the tension without resolving it.

Retention & Deletion · User right or choice

You can delete your data at any time despite the standard retention periods

While the five-year period is Ovia's standard retention period, you can delete your data at any time, as described in the next section of the Policy.

Details
Who
you (the individual in contact with Ovia)
What it does
delete your data at any time

Supporting quotations

While these are our standard retention periods, you can delete your data at any time as described in the next section.

Qualifications & exceptions

  • The deletion procedure is described in the following "What Are Your Choices?" section of the Policy, not in this passage

Cross-references

  • has exception (model-proposed): Data may be provided to authorities and preserved even against a deletion request — The Choices section states you can delete your data at any time despite the standard retention periods; the Legal requirements passage in Other Issues states Ovia may access, use and preserve data to comply with law, in anticipation of litigation, or to protect rights or property, expressly 'even if the data is subject to a deletion request from you'. The Legal requirements clause operates as a stated exception to the delete-at-any-time right.

Retention & Deletion · Restriction or exception

Ovia reserves the right to retain personal data as permitted by law even if rights are exercised

Even if you exercise the rights described above, Ovia reserves the right to retain personal data as permitted by applicable law. This qualifies the access, correction and deletion rights stated in the same Choices section.

Details
Who
Ovia
Exception
retention as permitted by applicable law, notwithstanding exercised rights

Supporting quotations

Other Relevant Information
Even if you exercise your rights described above, Ovia reserves the right to retain personal data as permitted by applicable law.
In this Policy, the term “personal data” refers to information relating to an identified or identifiable individual. The term “you” refers to individuals who come into contact with Ovia.
Also annotated in the same passage (2)

Retention & Deletion · Company practice

Second Data Retention section: storage during the relationship plus an anticipated-interest period, then deletion

A second "Data Retention" section states that Ovia stores personal data for the period that your relationship with Ovia is active and then for a further retention period reflecting the period during which Ovia reasonably anticipates you may remain interested in information about Ovia; after that retention period ends, Ovia deletes your data.

Details
Who
Ovia
When
relationship-active period plus a further period of reasonably anticipated continued interest
What it does
delete your data after the retention period ends

Supporting quotations

We store personal data for the period that your relationship with Ovia is active and then for a further retention period that reflects the period during which we reasonably anticipate you may remain interested in information about Ovia. After this retention period ends, we delete your data.

Qualifications & exceptions

  • This second Data Retention section states a different standard from the first one (five years after last activity); the source presents both without reconciling which applies to which data, although a Choices-section passage refers to Ovia's 'standard retention periods' in the plural

Not stated here

  • Which retention rule applies to which category of data or audience is not stated in the supplied source

Cross-references

  • contrast (model-proposed): Personal information is retained five years after last activity, then deleted — The Policy contains two "Data Retention" sections stating different standards: a fixed five years after last activity, and relationship-active storage plus an open-ended period of reasonably anticipated continued interest. The source presents both without saying which applies to which data or audience; a Choices-section passage calls them Ovia's "standard retention periods" (plural), so they may coexist, but the provisions pull in different directions as written and this records the tension without resolving it.