Account & Service Control · Restriction or exception
If you use the Services for a company, the company is bound and you vouch for your authority
If you use the Services on behalf of a company or other entity, "you" in the Terms includes both you and that entity. You represent and warrant that you are an authorized representative with authority to bind the entity to the Terms, and that you agree to them on the entity's behalf.
Supporting quotations
If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.
Qualifications & exceptions
Applies only when you use the Services on behalf of an entity.
Account & Service Control · Restriction or exception
You must be 13 or older, and minors need a parent or guardian to accept the Terms
You must be at least 13 to use the Services; children under 13 are not permitted. A person who is at least 13 but under the age of majority where they live may use the Services only if a parent or guardian accepts the Terms on the minor's behalf before use. By using the Services you represent and warrant that you meet these requirements.
Supporting quotations
You must be 13 years of age or older to use the Services.
Minors under the age of majority in their jurisdiction but that are at least 13 years of age are only permitted to use the Services if the minor’s parent or guardian accepts these Terms on the minor’s behalf prior to use of the Services.
Children under the age of 13 are not permitted to use the Services.
By using the Services, you represent and warrant that you meet these requirements.
Qualifications & exceptions
The age of majority depends on the minor's jurisdiction.
Account & Service Control · Company practice
Access to the Services can be interrupted, including at the company's discretion
Your access to and use of the Services may be interrupted from time to time for several reasons, including equipment malfunction, periodic updating, maintenance or repair of the Services, or other actions the company chooses to take in its sole discretion.
Supporting quotations
Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that Company, in its sole discretion, may elect to take.
Qualifications & exceptions
The list of reasons is non-exhaustive ("including, without limitation").
Not stated here
The source gives no notice period or remedy for interruptions here.
Account & Service Control · Restriction or exception
You provide and pay for the device and connection needed to use the App; no availability guarantees
You are responsible for providing the mobile device, wireless plan, software, Internet connection or other equipment and services needed to download, install and use the App, and for any fee, cost or expense you incur doing so, including wireless carrier charges for data, texts and other access. The company does not guarantee that the App works on any particular device or service plan, or that the App will be available, or that orders for Offerings can be placed, from any particular geographic location.
Supporting quotations
You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the App.
We do not guarantee that the App can be accessed and used on any particular device or with any particular service plan.
We do not guarantee that the App or will be available in, or that orders for Offerings can be placed from, any particular geographic location.
You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the App on your mobile device, including for your receipt of Push Messages from the Company.
Qualifications & exceptions
The source text in the second availability sentence reads "the App or will be available", as published.
Account & Service Control · Company practice
The company may disable or terminate accounts of repeat copyright infringers at its discretion
It is the company's policy, in appropriate circumstances and at its discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.
Supporting quotations
6.5 Notice of Infringement – DMCA (Copyright) Policy.
It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.
Qualifications & exceptions
Applies in "appropriate circumstances" at the company's discretion, so it is not stated as automatic.
Account & Service Control · Restriction or exception
If you breach the Terms your licenses end, and the company can suspend or delete your account for any or no reason
If you breach any provision of the Terms, all licenses the company has granted terminate automatically. The company may also suspend, disable or delete your account and/or the Services (or any part) with or without notice, for any or no reason. Termination does not limit the company's other rights or remedies at law or in equity.
Supporting quotations
If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically.
Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.
Termination will not limit any of the Company’s other rights or remedies at law or in equity.
Qualifications & exceptions
License termination on breach is automatic; account suspension or deletion needs no reason or notice.
Not stated here
The source does not say whether prepaid subscription fees are refunded after a suspension or deletion.
Account & Service Control · Restriction or exception
If your account is deleted for suspected breach, you may not register again under a different name
If the company deletes your account for any suspected breach of the Terms, you are prohibited from re-registering for the Services under a different name. Section 2.1 also says you may not create an account if the company previously removed your account or banned you, unless it gives written consent.
Supporting quotations
If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name.
You agree not to create an Account if we have previously removed your Account, or we previously banned you from any of our Services, unless we provide written consent otherwise.
Qualifications & exceptions
The bar is triggered by a suspected breach, not a proven one.
Account & Service Control · User right or choice
You can contact the company by mail or email; the same details serve the arbitration opt-out
You may contact the company about the Services or the Terms at 2261 Market Street, Ste. 14441, San Francisco, CA 94114, or by email at support@perplexity.ai. The arbitration opt-out in Section 9.6 refers to the U.S. mailing address in this "How to Contact Us" section, and the copyright infringement notice address in Section 6.5 is the same street address and email.
Supporting quotations
You may contact us regarding the Services or these Terms at: 2261 Market Street, Ste. 14441, San Francisco, CA 94114, or by e-mail at support@perplexity.ai.
sending written notice of your decision to opt-out to support@perplexity.ai or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms
Notices of copyright infringement claims should be sent by mail to: 2261 Market Street, Ste. 14441, San Francisco, CA 94114 (US) or by e-mail to support@perplexity.ai.
Qualifications & exceptions
The same contact details are the ones Section 9.6 points to for the arbitration opt-out notice.
Not stated here
The source does not say whether this address is designated for legal notices or service of process, or whether the company must reply.
Account & Service Control · Restriction or exception
You must give accurate account details and are solely responsible for activity on your account
To use certain Services you need an account, or a linked Apple or Google account. You agree to give accurate, complete and updated information. You are solely responsible for all activity on your account and for keeping your password confidential and secure, and the company is not liable for your acts or omissions in connection with the account. You must immediately email support@perplexity.ai if you know or suspect that the account or password has been stolen, misappropriated or compromised, or that the account has been used without authorization. If you use the Services for a company, "you" includes that entity.
Supporting quotations
To use certain of the Services, you need to create an account or link another account, such as your Apple or Google account (“Account”).
You agree to provide us with accurate, complete and updated information for your Account.
You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account.
You must immediately notify us at support@perplexity.ai if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account.
If you use the Services on behalf of a company or other entity then “you” includes you and that entity
Qualifications & exceptions
An account is needed only for "certain" Services.
The notification duty applies when you know of or have any reason to suspect compromise or unauthorized use.
Not stated here
The source does not say who bears losses from unauthorized use beyond stating that you are solely responsible for activity on your account.
Account & Service Control · User right or choice
You can view and update your account through its settings page
You can access, edit and update your account through the settings page of your account profile.
Supporting quotations
You can access, edit and update your Account through the settings page of your Account profile.
Qualifications & exceptions
Described only for the account settings page; the source does not list which details can be changed.
Account & Service Control · Restriction or exception
If your account was removed or you were banned, you may not open another without written consent
You agree not to create an account if the company previously removed your account or banned you from any of its Services, unless the company gives written consent.
Supporting quotations
You agree not to create an Account if we have previously removed your Account, or we previously banned you from any of our Services, unless we provide written consent otherwise.
Qualifications & exceptions
The bar applies to a ban from "any of our Services", not just the one you are signing up for.
Account & Service Control · Restriction or exception
Free trials are for first-time subscribers, are non-transferable, and can carry extra terms
You may get free trial access to the Services, including through third-party promotions. Trials may be subject to additional terms, are non-transferable and have no monetary value, and violating those terms or the Terms may end the trial immediately. Trials are available only to users who have not previously subscribed or received a free trial. To receive a trial you must agree to Perplexity's sign-up requirements, which it may update and which may include a valid credit card and email address.
Supporting quotations
You may receive free trial access to the Services, including through third-party promotions.
Free trials may be subject to additional terms and conditions, are non-transferrable, and have no monetary value. Violating any additional terms and conditions or these Terms may result in immediate termination of your free trial.
Free trials are available only to users that have not previously subscribed to the Services or previously received a free trial.
In order to receive your free trial, you must agree to Perplexity’s sign-up requirements, which Perplexity may update from time-to-time and which may include providing a valid credit card and email address.
Qualifications & exceptions
Additional trial terms may come with promotions and are not set out here.
Not stated here
The additional trial terms and the sign-up requirements are not supplied in this source.