Roblox Privacy and Cookie Policy

Roblox · agreement dated November 1, 2026 · Official agreement

Read the agreement

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Charges & Financial Obligations · Company practice

Buying Robux or subscriptions requires the buyer's name, billing address, contact details and payment information

When you buy Robux or premium subscriptions, you (or your parent or guardian if you are under 13) must give billing information, including the name of the person responsible for the purchase, their billing address and contact details such as email or phone, and credit card or other payment information.

Supporting quotations

When you pay, you (or your parent or guardian if you’re under 13) will have to give billing information, including Personal Information such as:
Name of the person responsible for buying Robux
Their billing address and contact details, like email or phone number
credit card or other payment information

Charges & Financial Obligations · Company practice

Saved card details stay with the payment processor; buying Robux for someone else adds your contact details

You can choose to save billing information with a payment processor for future purchases; Roblox says it then does not store or have access to your full saved billing information. If you buy Robux on behalf of another Roblox user, Roblox collects your contact information, such as email or phone number, to communicate with you about the transaction.

Supporting quotations

You can choose to save your billing information with one of our payment processors to make future purchases easier, in that case, Roblox does not store or have access to your full saved billing information. If you purchase Robux on behalf of another Roblox user, we collect contact information, such as email or phone number, in order to communicate with you about the transaction.

Qualifications & exceptions

  • "Full" saved billing information: Roblox may still receive partial purchase information.

Charges & Financial Obligations · Company practice

Advertisers on Roblox give name, contact, financial, business and tax details

If you choose to publish ads on Roblox, Roblox collects additional information such as your name, email, address, financial information, and business and/or tax information. It uses this to give you an ad account, onboard you to the ad program, send invoices or payment information, and comply with applicable laws, including tax laws.

Supporting quotations

If you choose to publish ads on Roblox, we collect additional information from you such as your name, email, address, financial information, business and/or tax information. The purpose of collecting this information is to provide you with an ad account, onboard you to the relevant ad program, send you invoices or information related to payment, and comply with applicable laws, including tax laws.

Charges & Financial Obligations · Company practice

Developer Exchange (13 and older) requires a US tax form and may require a government photo ID

To take part in the Roblox Developer Exchange Program you must give Roblox an IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers). Roblox may also ask you to verify your identity with a government-issued photo ID through a third-party vendor. The program is only available to users 13 or over; its separate Terms of Use are linked, not included.

Supporting quotations

To take part in the Roblox Developer Exchange Program, you must give us an IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). We may also ask you to verify your identity by providing a government-issued photo ID through a third-party vendor. This feature is only available to users who are 13 or over.

Charges & Financial Obligations · Company practice

EEA/UK/Swiss: Roblox keeps billing addresses and payment history on the basis of its billing interest

For users in the EEA, UK or Switzerland, billing and payment information for Developer Exchange or for buying Robux or premium subscriptions (for yourself or another user) — name, billing address, card or other payment information — is processed to perform the contract. Card details you choose to save with a third-party payment provider are stored by that provider, not Roblox. If you buy Robux for another user, Roblox collects your contact details to communicate about the transaction. Roblox may also collect billing addresses and keep transaction details and purchase and payment history, relying on its legitimate interest in billing and resolving inquiries.

Supporting quotations

Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information. You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner. If you purchase Robux on behalf of another Roblox user, we collect contact information, such as email or phone number, in order to communicate with you about the transaction. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”). We may also collect billing addresses and retain transaction details and purchase and payment history. The legal basis for processing this Personal Information is our legitimate interest in being able to perform billing and resolve inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).

Qualifications & exceptions

  • Applies to users in the EEA, UK or Switzerland (Section 7).

Charges & Financial Obligations · Company practice

EEA/UK/Swiss: advertiser data is kept for disputes and tax obligations

For users in the EEA, UK or Switzerland who publish ads on Roblox, Roblox collects information such as name, email, address, financial and business information to create an ad account, onboard you and invoice you (contract). It may retain transaction details and purchase and payment history to resolve later disputes and inquiries (legitimate interest), and collects and retains information to meet legal obligations including tax laws (legal obligation).

Supporting quotations

If you choose to publish ads on Roblox, we collect additional information from you (such as name, email, address, financial information, business information, etc.) in order to create an ad account, onboard you to the relevant ad program, and send you invoices or information related to payment.
We may also retain transaction details and purchase and payment history. The legal basis for processing these Personal Information is our legitimate interest in being able to resolve subsequent disputes and inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”). We also collect and retain your information to comply with our legal obligations, including our obligations under tax laws. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. c GDPR (“legal obligation”).

Qualifications & exceptions

  • Applies to users in the EEA, UK or Switzerland (Section 7).

Charges & Financial Obligations · Context

EEA/UK/Swiss: Developer Exchange tax forms are processed to meet US anti-money-laundering rules

For users in the EEA, UK or Switzerland, the IRS W-9 or W-8 forms required for the Developer Exchange Program are processed on the basis of Roblox's legitimate interest in complying with US legal requirements, especially US anti-money laundering laws.

Supporting quotations

Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). The legal basis for this processing is Article 6 sec.1 sent. 1 lit. f GDPR (“legitimate interest”) with regard to U.S. law requirements. It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.

Qualifications & exceptions

  • Applies to users in the EEA, UK or Switzerland (Section 7).

Charges & Financial Obligations · Company practice

Brazil: Roblox keeps billing addresses, transaction details and payment history

For users in Brazil, billing and payment information for Developer Exchange or Robux or premium subscription purchases (name, billing address, card or other payment information) is processed. Card details saved with a third-party payment provider are stored by that provider, not Roblox. Roblox may also collect billing addresses and keep transaction details and purchase and payment history, and collects your contact details if you buy Robux for another user.

Supporting quotations

Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information. You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner. We may also collect billing addresses and retain transaction details and purchase and payment history.

Qualifications & exceptions

  • Applies to users in Brazil (Section 7).

Charges & Financial Obligations · Context

Brazil: Developer Exchange tax forms are processed to meet US anti-money-laundering rules

For users in Brazil, the IRS W-9 or W-8 forms required for the Developer Exchange Program are processed under Roblox's stated legitimate interest in complying with legal requirements, especially US anti-money laundering laws.

Supporting quotations

Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.

Qualifications & exceptions

  • Applies to users in Brazil (Section 7).