Acceptable Use

Slack · Official agreement

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1 of 38 cards in Data Access & Collection

Data Access & Collection · Restriction or exception

Scraping or crawling third-party sites must identify the client and obey robots.txt

These items continue the Prohibited Actions list, whose lead says customers may not use a service to, nor allow their users or any third party to use a service to, do each item. Customers may not use a service to access a third-party web property for web scraping, web crawling, web monitoring or similar activity through a web client that does not take commercially reasonable efforts to identify itself with a unique User Agent string describing the purpose of the web client, and to obey the robots exclusion standard (robots.txt), including the crawl-delay directive.

Supporting quotations

Access a third-party web property for the purposes of web scraping, web crawling, web monitoring, or other similar activity through a web client that does not take commercially reasonable efforts to identify itself via a unique User Agent string describing the purpose of the web client and obey the robots exclusion standard (also known as the robots.txt standard), including the crawl-delay directive

Qualifications & exceptions

  • The standard is 'commercially reasonable efforts' to identify the client and obey robots.txt, not a flat ban on scraping.
  • The item concerns third-party web properties.