Acceptable Use

Slack · Official agreement

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3 of 38 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

No malicious code, criminal hacking or phishing material, or destructive items

Prohibited material includes material advocating or advancing criminal hacking, cracking or phishing; malicious material; unlawful software; and malicious code such as viruses, worms, time bombs, Trojan horses and other harmful or malicious files, scripts, agents or programs. The prohibited-actions list separately bars intentionally distributing viruses, worms, defects, Trojan horses, corrupted files, hoaxes or any other items of a destructive or deceptive nature.

Supporting quotations

Material advocating or advancing criminal hacking, cracking, or phishing
Malicious material
Unlawful software
Malicious code, such as viruses, worms, time bombs, Trojan horses, and other harmful or malicious files, scripts, agents, or programs
Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature

Qualifications & exceptions

  • The prohibited-actions rule is limited to intentional distribution; the prohibited-material items state no intent qualifier.

Not stated here

  • 'Malicious material' and 'unlawful software' are not defined.

Security & Safeguards · Restriction or exception

No interfering with other users' access to the service, even unintentionally

These items continue the Prohibited Actions list, whose lead says customers may not use a service to, nor allow their users or any third party to use a service to, do each item. Customers may not interfere, intentionally or unintentionally, with the availability of the service for other users, including but not limited to by engaging in usage practices prohibited by the Documentation.

Supporting quotations

Intentionally or unintentionally interfere with the availability of the service for other users, including, but not limited to, engaging in usage practices prohibited by the Documentation

Qualifications & exceptions

  • The item applies whether the interference is intentional or unintentional.
  • Usage practices prohibited by the Documentation are one named example.

Not stated here

  • The Documentation that sets those usage practices is not in the saved document.

Security & Safeguards · Restriction or exception

No open proxies; significant load or security testing needs Salesforce's written consent

These items continue the Prohibited Actions list, whose lead says customers may not use a service to, nor allow their users or any third party to use a service to, do each item. Customers may not operate an open proxy or any other form of Internet proxy service that can forward requests to any end user or third-party-supplied Internet host. Customers may not perform significant load or security testing without first obtaining Salesforce's written consent.

Supporting quotations

Operate an “open proxy” or any other form of Internet proxy service that is capable of forwarding requests to any end user or third-party-supplied Internet host
Perform significant load or security testing without first obtaining Salesforce’s written consent

Qualifications & exceptions

  • Load or security testing is not barred outright; it needs Salesforce's written consent first, and the bar is on 'significant' testing.

Not stated here

  • 'Significant' is not quantified, and the text does not describe how to request consent.