Spectrum collects a variety of information to provide and tailor services
The policy says Spectrum collects a variety of information when you interact with it or use its products, services, websites and applications. It gives two stated reasons: to provide services on a cost-effective basis and to tailor products and services to your needs and interests.
Supporting quotations
we collect a variety of information about you when you interact with us or use our products, services, websites, and applications
This information enables us to provide our services to you on a cost-effective basis and to tailor our products and services to best meet your needs and interests.
Data Access & Collection · Company practice
Information you give Spectrum directly: contact, login, images, biometric and order details
When you create an account, register for or connect to a service, or contact Spectrum, it collects what you provide. The list includes contact details, usernames, passwords and other authenticating information, images such as a driver's license photo, biometric data such as voiceprints, and information about the services you subscribe to, orders, downloads, service options and customized settings in Spectrum applications. Information you provide when you enter contests, sweepstakes or promotions, answer surveys, or attend Spectrum-sponsored events is also collected.
Supporting quotations
We collect information you provide to us when you establish a customer or user account, register to use and/or connect to certain of our services, and when you contact us or otherwise communicate with us, such as:
contact information (e.g., name, address, email address, and phone number);
usernames, passwords, images (e.g., driver’s license photo), biometric data (e.g., voiceprints collected when you opt-in to our Spectrum VoiceID service subject to our
information about the types of services to which you subscribe, orders you place or downloads you make through the various Spectrum applications
information you provide when you enter contests, sweepstakes, or other promotions, respond to Spectrum's surveys, or participate in or attend events sponsored by Spectrum
Qualifications & exceptions
The list is introduced by "such as", so it gives examples rather than a closed list.
Voiceprints are described as collected when you opt in to the Spectrum VoiceID service and are subject to the separate Spectrum Biometric Data Privacy Notice.
Not stated here
The Spectrum Biometric Data Privacy Notice is linked but not supplied, so its rules for voiceprints are not analyzed here.
Data Access & Collection · Company practice
Sensitive details you may provide: racial or ethnic origin, payment details, and ID numbers
Spectrum may collect information about racial or ethnic origin if you elect to provide it. It also collects payment method details, including full card data with the security code or bank routing and account numbers, and, for a credit application or fraud protection, may collect a Social Security number, driver's license number or other government-issued identifier.
Supporting quotations
information about you including racial or ethnic origin if you elect to provide it to us;
information about the payment methods used for your Spectrum services, such as your payment card information (e.g., the cardholder name, card number, expiration date, and security code (CVV/CVC) associated with your debit or credit card) or bank account information
information related to a credit application for a product or service or to protect against fraud, which may include your Social Security number, driver's license number, or other government issued identifier;
Qualifications & exceptions
Racial or ethnic origin is collected only if you choose to provide it.
Government identifiers are described as information that "may include" these items, tied to a credit application or fraud protection.
Data Access & Collection · Company practice
Calls and chats may be monitored or recorded and analyzed
Spectrum keeps records of communications with it, including through call centers, store visits, online chat, community support space and social media accounts. When you phone a call center or use online chat, the call or chat may be monitored or recorded and analyzed for quality assurance, training, security and fraud prevention.
Supporting quotations
information we keep in our records when you correspond or otherwise communicate with us, including through our call centers (e.g., customer service, support, sales), in-person interactions at our stores, online chat sessions, community support space, and through Spectrum social media accounts.
your call or chat may be monitored or recorded and analyzed for quality assurance, training, security, and fraud prevention purposes
Qualifications & exceptions
The policy says "may be" monitored or recorded; it does not say every call or chat is.
Later text (How We Use Information) adds voice analytics and identification of mentions of other service providers.
Data Access & Collection · Company practice
Device information is collected automatically, including from non-subscribers' devices
Spectrum automatically collects information from any device you use with it, including device identifiers, the number, types and status of devices on its network, network addresses, operating system and equipment configuration. This includes devices belonging to household members, guests or other people who connect to your in-home Advanced WiFi router, even if they do not subscribe.
Supporting quotations
We automatically collect information about your use of the Spectrum Platform in order to deliver any of our services or otherwise permit access to one of our products, such as:
information from any device you use when you interact with us, including, but not limited to, the device identifiers, the number, types, and status of devices connected to our network, network addresses, operating system, and technical configurations of the equipment used with our services, products, websites, and applications.
This includes information about non-subscriber devices that connect to Spectrum-managed equipment, such as devices belonging to household members, guests, or other individuals who connect to your in-home Advanced WiFi router;
Qualifications & exceptions
The list is introduced by "such as" and "including, but not limited to", so it is not exhaustive.
The stated reason for automatic collection is delivering services or permitting access to products.
Data Access & Collection · Company practice
Protocol-level network traffic data may reveal which services and carriers are active on your network
Spectrum collects network traffic data, including protocol-level information such as WiFi calling, RCS signals, small cell or femtocell signals and video streaming protocols. The policy says this may be used to identify the types of services and the primary network operators active on your network.
Supporting quotations
network traffic data, including protocol-level information such as WiFi calling protocols, rich communication services (RCS) signals, small cell/FEMTO signals, and video streaming protocols, which may be used to identify the types of services and primary network operators active on your network;
Qualifications & exceptions
The policy says this data "may be used" for identification and does not list other uses at this point.
Data Access & Collection · Company practice
General and precise geolocation is collected; consent sought for non-service uses where required
Spectrum collects general or precise geolocation, including latitude and longitude derived from speed tests, mobile device connections and Wi-Fi network interactions. It says precise geolocation is sensitive personal information under applicable state law and that, where required, it will get your consent before collecting or using it for purposes beyond delivering service.
Supporting quotations
general and/or precise geolocation information, including latitude and longitude coordinates derived from speed tests, mobile device connections, and Wi-Fi network interactions.
Precise geolocation is considered sensitive personal information under applicable state law, and where required, we will obtain your consent before collecting or using it for purposes beyond service delivery;
Qualifications & exceptions
Consent is promised only "where required" and only for purposes beyond service delivery.
Later sections describe using location data for marketing and advertising.
Data Access & Collection · Company practice
Usage, performance and support data about the Spectrum Platform are collected automatically
Spectrum also automatically collects performance and support data and information about your use and the operation of the Spectrum Platform and its features.
Supporting quotations
performance and support data; and
information about your use and the operation of the Spectrum Platform and its features.
Data Access & Collection · Company practice
Usage information is also collected to market to you, including what you watch on Spectrum video
Spectrum says it automatically collects usage information to provide and market its products and services and to deliver relevant advertising. For video subscribers this includes the channels, programs and advertisements your device was tuned to, which the policy calls Video Usage Information and says is collected in order to provide you video content.
Supporting quotations
We automatically collect usage information to provide you with and market our products and services and to deliver you relevant advertising, such as:
usage information about the channels, programs, and advertisements to which your device was tuned when you subscribe to our video service in order to provide you video content
Qualifications & exceptions
Video Usage Information is collected from video subscribers; the stated reason for that item is providing video content, while the lead-in also mentions marketing and advertising.
The remaining items under this lead-in appear in the next section.
Data Access & Collection · Company practice
Internet Usage Information: routing, DNS-level activity and signal quality from Spectrum routers
For Spectrum Internet service Spectrum collects what it calls "Internet Usage Information": information from routing your traffic, which can include the amount of data used, device identifiers, domain-level activity derived from DNS queries, protocol-level network traffic data (including identification of streaming services, communication protocols and carrier-related network signals) and signal quality. It covers customers who use Spectrum-issued advanced WiFi routers and other consumers whom the customer permits to connect to in-home equipment.
Supporting quotations
information we collect based on our provision of Spectrum Internet service, such as routing traffic to allow you to traverse from one website to another website
domain-level activity derived from Domain Name Systems (DNS) queries, protocol-level network traffic data (including identification of streaming services, communication protocols, and carrier-related network signals)
from customers who use our company-issued advanced WiFi routers as part of our provision of Spectrum Internet service and other consumers who you permit to connect to your in-home equipment
Qualifications & exceptions
Described as "can include", so the list is not exhaustive.
Collection covers customers using company-issued advanced WiFi routers and other consumers the customer permits to connect.
Data Access & Collection · Company practice
Call and text records are collected for phone and mobile subscribers
If you subscribe to Spectrum phone or mobile service, Spectrum collects call records, including the numbers you call and that call you and the times and dates, plus the number of text messages sent and received. The policy calls this Call Detail Information. Contents of text messages are not listed here.
Supporting quotations
call records, including the phone numbers that you call and that call you, and the times and dates of those calls, the number of text messages sent and received, when you subscribe to our phone and/or mobile service
Qualifications & exceptions
Applies to subscribers of Spectrum phone and/or mobile service.
Data Access & Collection · Company practice
Mobile Usage Information includes location and the Wi-Fi networks your phone joins
For Spectrum Mobile, Spectrum collects usage of the network and your device, technical and network performance, and location when your device communicates with cell towers, WiFi routers, access points or GPS. It also collects data when your Spectrum Mobile device connects to non-Spectrum WiFi networks, such as the network name (SSID), location and internet service provider, which may be used to identify other service providers who serve you or your household and to develop marketing intelligence.
Supporting quotations
usage information about your use of the Spectrum Mobile network, the use of your mobile device, technical and network performance information, and location information when your device communicates with cell towers, WiFi routers, access points, and/or with technologies used by the Global Positioning System
Mobile Usage Information includes data collected when your Spectrum Mobile device connects to non-Spectrum WiFi networks, such as the network name (SSID), location, and internet service provider associated with the network, which may be used to identify other service providers who provide service to you or your household and develop marketing intelligence
Qualifications & exceptions
Applies to Spectrum Mobile service.
Use for identifying other providers and marketing intelligence is stated as "may be used".
Data Access & Collection · Company practice
Browser, IP address and demographic information are collected through cookies and similar tools
Spectrum automatically collects device information including IP address, browser, operating system and platform type, demographic information through cookies, web beacons and other tracking technologies, and the websites that referred you to Spectrum or that you go to when you leave.
Supporting quotations
device information, including your IP address and information about your browser, operating system, and platform type, demographic information through cookies, web beacons, and other tracking technologies, and information about the website that referred you to a Spectrum website, and the website to which we refer you when you leave a Spectrum website.
Data Access & Collection · Company practice
Message content and stored files are collected when needed to run the service
If you use services that transfer or store communications, such as a Spectrum email account or voice service with voicemail, Spectrum says it must collect the content of those communications for the service to work. It also collects the content of files you store in its cloud storage services, such as Cloud DVR, and other information when necessary to provide the products or features you use.
Supporting quotations
if you subscribe to or use services that require us to transfer or store communications such as a Spectrum email account or a Spectrum voice product that includes a voicemail service, it will be necessary for us to collect the content of those communications to provide you with the service you have requested
We also collect the content of any files you store in our cloud storage services (e.g., the Spectrum Cloud DVR platform) and other information when it is necessary to provide you with the products or features of the services you use.
Qualifications & exceptions
Collection of content is tied to providing the requested service; this block gives no other purposes.
Elsewhere the policy says disclosures to governments can include content of communications upon valid legal process.
Data Access & Collection · Company practice
General or precise location may be collected when you use the network or Spectrum apps
Spectrum may collect general or precise location when you access its network, and also when you use some of its services and applications.
Supporting quotations
When you access our network, we may collect general or precise location information. We may also collect general or precise location information when you use some of our services and applications.
Data Access & Collection · Company practice
Service addresses are collected for fixed services and linked to mobile accounts
For fixed home video, voice, internet, WiFi and business services, Spectrum collects the customer's home, business or service address to deliver service to the devices at that address, and similar address information for commercial customers. For wireline voice it also collects call detail information including call connection locations (city, state, country) and origin and destination locations for billing. When someone subscribes to Spectrum Mobile, the billing address and any other Spectrum service address are linked to the account for the same purposes.
Supporting quotations
we collect the customer’s home, business and/or service address in order to provide service to the devices that are physically located at those addresses
we also collect call detail information, including the call connection locations (including city, state, and country) and the call origin and destination locations, for account billing
When a customer subscribes to Spectrum Mobile service, their billing address, as well as their core video, voice, or internet account service address, if they subscribe to other Spectrum services, i.e., Spectrum Internet, is linked to their account for the same purposes.
Data Access & Collection · Company practice
In-home WiFi collects device details, including non-subscribers' devices, and uses them for marketing intelligence
Spectrum collects the public IP address of any device that connects to an in-home Advanced Home WiFi router, to authenticate the device and let customers assign security or parental controls. It also collects the number, make, model and carrier association of mobile devices that consistently connect to the router, including devices of non-subscribers in the household. Spectrum says this information may be used for network optimization and service improvement, and to develop marketing intelligence about other service providers serving you or your household and potential service opportunities.
Supporting quotations
Charter also collects the public IP address of any device that connects to an in-home Advanced Home WiFi router in order to authenticate the device and allow customers to assign security, parental, or other controls to certain devices.
We also collect information about the number, make, model, and carrier association of mobile devices that consistently connect to your in-home Advanced WiFi router, including devices belonging to non-subscribers in the household.
This information may be used for network optimization, service improvement, and to develop marketing intelligence regarding other service providers who provide service to you or your household and potential service opportunities.
Qualifications & exceptions
Applies to devices that consistently connect to the in-home Advanced WiFi router.
The marketing use is stated as "may be used".
Not stated here
The text does not say how non-subscribers are told about or can limit this collection.
Data Access & Collection · Company practice
Extra location data is collected for out-of-home WiFi, mobile and apps
For out-of-home WiFi and Spectrum applications, Spectrum may collect additional location information from your devices to authenticate, connect and deliver connectivity, including when you connect from outside your home via any WiFi access point or internet connection. For example, video subscribers using a mobile device may have location collected to decide whether content is available based on where they are. For out-of-home WiFi access points, including those of industry partners, it may collect the access point's location and device information, including the public IP address assigned to the device.
Supporting quotations
we may collect additional location information from your devices in order to authenticate, connect, and deliver seamless connectivity when connecting to our out-of-home WiFi access points, using our mobile service, or connecting to a Spectrum service from outside of your home via any WiFi access point or internet connection
we may collect location information in order to determine whether certain content is available to you based on your location
For our out-of-home WiFi access points, as well as the out-of-home WiFi access points of our industry partners, we may collect information about the location of the out-of-home WiFi access point and device information, including the public IP address assigned to the device connecting to the access point.
Qualifications & exceptions
Collection applies even when you connect through a non-Spectrum WiFi access point or internet connection if you use a Spectrum service from outside your home.
Data Access & Collection · Company practice
Spectrum may collect information about you from third parties
Spectrum may collect information from third parties to deliver its products and services, for analytics and research, to market its own products and services, and to deliver third-party advertising on the Spectrum Platform. When it obtains personal information from third-party sources it says it takes reasonable steps to verify that the data was lawfully collected with appropriate consumer notice and, where applicable law requires, consent.
Supporting quotations
We may collect information from third parties for purposes related to delivering our products and services to you, for analytics and research, or for marketing and advertising our own products and services, as well as for delivering third-party advertising on the Spectrum Platform.
we take reasonable steps to verify that such data was lawfully collected with appropriate consumer notice and, where required by applicable law, consent
Qualifications & exceptions
The verification commitment is to "reasonable steps", not a guarantee.
Data Access & Collection · Company practice
Third-party sources include credit agencies and content or platform providers
Sources listed include information used to verify data you provided and information from credit reporting agencies about your creditworthiness, credit score and credit usage, and information from content providers and other platform providers when you use your Spectrum account to authenticate to that provider's platform or device.
Supporting quotations
Information to verify data you have provided and from credit reporting agencies to determine your credit worthiness, credit score, and credit usage.
Information from content providers and other platform providers when you use your Spectrum account to authenticate your use of Spectrum services through that provider's platform or device.
Data Access & Collection · Company practice
Marketing and research firms supply demographic and personal-interest data to build audience segments
Spectrum also obtains information from research consultants, marketing firms, data quality management firms and programming partners. This may include demographic information and personal interest data, which Spectrum uses to construct audience segments, deliver advertising and evaluate campaign effectiveness.
Supporting quotations
Information from research consultants, marketing firms, data quality management solution firms, and programming partners to enhance our marketing and advertising programs.
Collected data may include demographic information, as well as personal interest data, to help us construct audience segments, deliver advertising, and evaluate the effectiveness of a given advertising campaign.
Data Access & Collection · Company practice
Speed test, network intelligence and address validation providers supply location and service data for sales prospecting
Spectrum also collects information from third-party data and analytics providers, including speed test services, network intelligence platforms and address validation services. This may include location information, internet service provider information, network performance data and address-level service availability, which Spectrum uses to identify marketing opportunities and improve the accuracy of its prospect databases.
Supporting quotations
Information from third-party data and analytics providers, including speed test services, network intelligence platforms, and address validation services, which may include location information, internet service provider information, network performance data, and address-level service availability data.
We use this information to identify marketing opportunities and improve the accuracy of our prospect databases.
Qualifications & exceptions
Described as information that "may include" the listed items.
Data Access & Collection · Company commitment
Spectrum says it limits collection to what is reasonably necessary and proportionate
Spectrum says it limits the collection of personal information to what is reasonably necessary and proportionate to the purposes for which it is processed, and periodically reviews its data collection practices for compliance with data minimization requirements.
Supporting quotations
We limit the collection of personal information to what is reasonably necessary and proportionate to the purposes for which such information is processed.
We periodically review our data collection practices to ensure continued compliance with applicable data minimization requirements.
Qualifications & exceptions
The limit is tied to the purposes described in the policy, which include marketing and advertising purposes.
"Periodically" is not defined.
Data Access & Collection · Company practice
Cookies and similar tools support ads, usage tracking and research, but sensitive items are not stored in them
Spectrum may place cookies and other tracking technologies in your browser containing information about you or your account when you set up a personalized service or customize settings on its websites or mobile apps. These help diagnose problems, control ad display, track usage patterns, gather demographic information, analyze trends, conduct research and administer services. Spectrum says it does not store sensitive information such as your password, email address or credit card number in these third party technologies.
Supporting quotations
We may place "cookies" and other tracking technologies in your browser that contain information about you or your account when you set up a personalized service or customize your settings and preferences on our websites or mobile applications.
These technologies enable us to help diagnose problems with our services, control the display of ads, track usage patterns, gather demographic information, analyze trends, conduct research, and otherwise administer the Spectrum services.
We do not store sensitive information such as your password, e-mail address or credit card number in these third party technologies.
Qualifications & exceptions
The commitment not to store password, email or card number is limited to these tracking technologies.
Data Access & Collection · Company practice
Google Analytics and Adobe Analytics collect data on Spectrum websites under their own privacy policies
Some Spectrum websites use web analytics services such as Google Analytics and Adobe Analytics, which use cookies or other tracking technologies to analyze how users interact with the sites, compile reports, and help identify and communicate with potential customers. The information is transmitted to and stored by those entities and is subject to their own privacy policies. The policy links to Google and Adobe pages about opting out.
Supporting quotations
Some of our websites use certain web analytics services, such as Google Analytics and Adobe Analytics. These services use cookies or other tracking technologies to help us analyze how users interact with and use the Spectrum websites, compile reports on the websites' activity, provide other services related to website activity and usage, and help us identify and communicate with potential customers.
The information generated by these web analytics services are transmitted to and stored by those entities and are subject to their respective privacy policies.
Qualifications & exceptions
The analytics providers' own privacy policies govern the information they hold; those policies are not supplied.
Data Access & Collection · Company practice
Some Spectrum apps may include Nielsen measurement software
Some Spectrum platforms, such as the Spectrum TV application, may include Nielsen's proprietary measurement software that lets you contribute to market research such as TV ratings. The policy refers you to Nielsen's website for its privacy practices and opt-out.
Supporting quotations
Some of our Spectrum Platforms (e.g., our Spectrum TV application) may include Nielsen's proprietary measurement software
Qualifications & exceptions
Stated as "may include"; Nielsen's own privacy practices apply to its collection.
Not stated here
Nielsen's privacy practices and opt-out terms are referenced but not supplied.
Data Access & Collection · Company practice
Legacy Cox websites use cookies and give their own disclosures
Spectrum says legacy Cox websites use cookies and similar tracking technologies and provide their own disclosures about how that information is collected and used when you interact with those sites.
Supporting quotations
legacy Cox websites use cookies and similar tracking technologies and provide their own disclosures about how that information is collected and used when you interact with those sites
Not stated here
The legacy Cox sites' own disclosures are not supplied.
Data Access & Collection · Company commitment
Spectrum does not knowingly collect from under-13s or use under-18 data for ads or sale without parental permission
Spectrum says it does not knowingly collect personal information from anyone under 13 and asks you to contact it if a child under 13 has provided information. It does not knowingly process data of children under 18 for the Spectrum Platform, context intelligence services, targeted advertising, or sale or sharing of personal information unless a parent or guardian's permission has been obtained or otherwise received by Spectrum. Where its systems collect information from devices that may be used by children under 13, it says it does not knowingly use persistent identifiers from them for tracking or profiling and uses reasonable measures to exclude data attributable to children's devices from marketing and intelligence programs.
Supporting quotations
We do not knowingly collect personal information from anyone under the age of 13.
we do not knowingly process data of children under the age of 18 for purposes of the Spectrum Platform, context intelligence services, targeted advertising, or the sale or sharing of personal information unless permission of a parent or legal guardian has been obtained or otherwise received by Spectrum
To the extent our systems collect information from devices connected to the Spectrum Platform that may be used by children under 13, we do not knowingly use persistent identifiers from such devices for tracking or profiling of children, and we implement reasonable measures to exclude data attributable to children’s devices from marketing and intelligence programs.
Qualifications & exceptions
Each commitment is limited by "knowingly" and by "reasonable measures".
The under-18 limit has an exception when a parent or legal guardian's permission has been obtained or otherwise received by Spectrum.
Not stated here
The text does not say how parent or guardian permission is obtained or how a child's device is identified.
Spectrum mobile apps automatically collect device, usage, connection and location data
When you use Spectrum mobile applications, Spectrum may automatically collect information about the devices you use to access the app or services and the content you view. The list includes information related to use and operation of the app, device information (device identifier, mobile number, advertising identifier, MAC address, carrier, operating system, ISP, IP address), usage data, configuration data for any WiFi-enabled device used to access the app, WiFi and cellular connection information (data usage, performance, signal strength, throughput, latency), location information including precise geolocation, and age verification information as required by state laws.
Supporting quotations
When you use Spectrum mobile applications, we may also automatically collect information about the devices you use to access the application or our services and the content you view.
device information (e.g., device identifier, mobile device number, advertising identifier, MAC address, carrier, operating system, ISP, IP address);
configuration data for any WiFi enabled device you may use to access the App;
information related to your WiFi and cellular connections (e.g., data usage, network performance, signal strength, throughput, latency); and
location information, including precise geolocation information, such as your service address and the location of a device in which you have installed the App.
age verification information as required by applicable state laws
Qualifications & exceptions
The information collected "depends on how you access the services and content".
Data Access & Collection · Company practice
Mobile apps also collect information about how the app operates and how you use it
The app collection list also includes information related to the use and operation of the app and usage data about how you interact with it.
Supporting quotations
information related to the use and operation of the App;
usage data associated with how you interact with the App;
Data Access & Collection · Company practice
App location collection can continue in the background when location services are on
Spectrum's location-based features use the location of your Spectrum service account and the general or precise location of a device on which you installed a Spectrum app and enabled location services. You can stop precise geolocation collection by disabling location services in device settings. The policy says location data will be collected when location services are enabled for the app while it runs in the foreground, in the background, or even when you are not directly using it, depending on your device.
Supporting quotations
Our location-based features are based on the location of your Spectrum service account and the general or precise location of a device in which you have both installed a Spectrum mobile application
If you do not want the App to collect your device's precise geolocation, you can disable location services on your device using the device settings.
location data will be collected when your location service is enabled for this App when the App is running in the foreground, background, or even if you are not directly using the application depending on your device
Qualifications & exceptions
Collection depends on the app being installed and location services being enabled on your device.
Background collection depends on your device.
Data Access & Collection · Company practice
Careers sites collect contact and application details; you manage them on those sites
To join the Spectrum Talent Network you must provide contact information such as name and email, which Spectrum uses to send job alerts and relevant communications and updates; you can unsubscribe at any time. Job applicant tools collect additional information tied to your application, such as educational background, employment history and resume or other uploaded documents. To view, access, update or delete personal information in the careers websites and job application tools, you are directed to visit those sites directly.
Supporting quotations
In order to join the Spectrum Talent Network, you must provide certain contact information, such as your name and email address, which Spectrum uses to send job alerts and relevant communications and updates.
Our job applicant tools also collect additional from you associated with your job application, such as your educational background, employment history, and resume or other uploaded documents.
If you would like to view, access, update or delete your personal information maintained within our careers websites and job application tools, please visit those sites directly.
Qualifications & exceptions
Applies to careers websites and job applicant tools; you can unsubscribe from Talent Network communications at any time.
Not stated here
The text does not describe how long applicant information is kept or whether it is shared beyond these tools.