Starbucks Rewards Terms of Use

Starbucks · agreement dated March 10, 2026 · Official agreement

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36 of 75 cards in Account & Service Control

Account & Service Control · Restriction or exception

Starbucks Rewards is for personal use only; commercial use is prohibited

The program is intended for personal use only, and commercial use is prohibited. Later sections repeat that your account, Stars, Rewards and registered Starbucks Cards are personal to you.

Supporting quotations

Starbucks Rewards is intended for personal use only. Commercial use is prohibited.

Qualifications & exceptions

  • Applies to Starbucks Rewards generally

Account & Service Control · Restriction or exception

Under 13 is not allowed; ages 13 to 18 need a supervising parent or guardian who agrees to the terms

Starbucks Rewards is not targeted towards, or intended for use by, anyone under 13. If you are between 13 and 18, you may access and participate only under the supervision of a parent or legal guardian who agrees to be bound by these terms.

Supporting quotations

Starbucks Rewards is not targeted towards, nor intended for use by, anyone under the age of 13.
If you are between the ages of 13 and 18, you may access and participate in Starbucks Rewards only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

Qualifications & exceptions

  • Ages 13 to 18 are allowed only with supervision and the parent or guardian's agreement to the terms

Not stated here

  • The terms do not say how supervision or the parent or guardian's agreement is verified.
  • The terms do not say what happens to an account found to belong to someone under 13.

Account & Service Control · Context

Members earn Stars and redeem them for Rewards, but only at participating stores

Starbucks describes the program as a way to reward loyal customers. Members can earn and accumulate "Stars" and redeem them for Starbucks Rewards benefits ("Rewards") at participating stores. The terms admit that not all stores can award Stars or redeem them for Rewards at this time, and point to the store locator to find participating locations.

Supporting quotations

Starbucks Rewards members are able to earn and accumulate "Stars" that can be redeemed for Starbucks Rewards benefits ("Rewards") at participating Starbucks stores.
Unfortunately, not all Starbucks stores have the ability to award Stars or redeem Stars for Rewards at this time.

Qualifications & exceptions

  • Earning and redeeming are limited to participating Starbucks stores
  • Not every store participates "at this time"

Not stated here

  • The terms do not list which stores participate; they refer you to the store locator.

Account & Service Control · Restriction or exception

Multiple Cards are allowed but only one personal account; the Card Terms are incorporated

You can add multiple Starbucks Cards for use in Starbucks Rewards, but you may have only one account that is personal to you. All Starbucks Cards, including the digital one provisioned when you join, are subject to the Starbucks Card Terms & Conditions, which are incorporated into these terms. A later section says the Card Terms control if they conflict with these terms.

Supporting quotations

Multiple Starbucks Cards can be added for use in Starbucks Rewards, but you may have only one (1) account that is personal to you.
All Starbucks Cards, including the one that is digitally provisioned, are subject to the Starbucks Card Terms & Conditions which are incorporated into these Terms of Use.

Qualifications & exceptions

  • One personal Rewards account per person
  • Starbucks Card Terms & Conditions are incorporated and apply to all Cards, including the digital one

Not stated here

  • The Starbucks Card Terms & Conditions text is not supplied here, so what they say about balances, fees or loss is not explained.

Account & Service Control · Procedure

Three Levels (Green, Gold, Reserve) set by Stars earned over 12 months

There are three Levels: Green, Gold and Reserve. Your Level depends on the Stars you accumulate over a 12-month period, and once you reach a Level you get that Level's benefits for the following 12 months, but you must keep earning the required Stars to keep it for the next year. Everyone starts at Green when they open an account. Earning at least 500 Stars within the 12 months after enrollment qualifies you for Gold. Earning at least 2,500 new Stars within 12 months after reaching Gold qualifies you for Reserve.

Supporting quotations

There are three (3) levels of Starbucks Rewards benefits: Green, Gold and Reserve levels (“Level(s)”).
Your Level is determined by the number of Stars that you accumulate in your account over a twelve (12) month period.
By opening an account, you will be automatically enrolled in Starbucks Rewards at the Green Level.
If you earn at least five hundred (500) Stars within the twelve (12) month period following your enrollment date, you will qualify for the Gold Level.
If you earn at least twenty-five hundred (2,500) new Stars during the 12-month period following the date you reached Gold Level, you will qualify for the Reserve Level.

Qualifications & exceptions

  • Gold needs at least 500 Stars within 12 months of enrollment
  • Reserve needs at least 2,500 new Stars within 12 months after reaching Gold
  • Starbucks can change these numbers (see the card on changes to Levels)

Not stated here

  • The terms do not say whether Stars earned before reaching Gold can count toward Reserve; they refer to "new" Stars after reaching Gold.

Account & Service Control · Restriction or exception

Keeping a Level needs the same Star totals each year; if you fall short your Level Star Balance resets to zero

If you do not earn at least 500 Stars in the first 12 months after enrolling, your Level Star Balance resets to zero and you stay at Green. To keep Gold, you must earn at least 500 new Stars in the 12 months after reaching Gold; otherwise you drop to Green and your Level Star Balance resets to zero. To keep Reserve you must earn at least 2,500 new Stars in the 12 months after reaching Gold; if you do not, you drop to Gold if you earned 500 to 2,499 Stars, or to Green if you earned 0 to 499, and the Level Star Balance resets to zero. In each case the terms say the reset does not affect the number of Stars available for Reward redemption.

Supporting quotations

your level Star balance, which is the Star balance amount that determines your Level (“Level Star Balance”), will automatically reset to zero (0) and you will remain at the Green Level
To maintain Gold Level benefits, you must earn at least five hundred (500) new Stars during the 12-month period following the date you reached the Gold Level.
you will be placed at the Green Level and your Level Star Balance will automatically reset to zero (0). (This will not affect your number of Stars available for Reward redemption.)
To maintain the Reserve Level benefits, you must earn at least twenty-five hundred (2,500) new Stars during the 12-month period following the date you reached Gold Level.
you will be placed at the Gold Level (if you earned between 500 and 2,499 Stars) or Green Level (if you earned between 0 and 499 Stars),and your Level Star Balance will automatically reset to zero (0).

Qualifications & exceptions

  • The reset applies to the Level Star Balance, not the Stars available for redemption
  • Reserve maintenance is measured over the 12 months after reaching Gold, as the terms are written

Not stated here

  • The terms do not say how the expiration rules for the Stars you already hold apply after you drop from Gold or Reserve to Green.

Account & Service Control · Permission or license

You can track your Level online; Starbucks can change Levels, benefits, Rewards and Star thresholds at any time

You can view your Level Star Balance and available Rewards on starbucks.com or in the app. Starbucks reserves the right, in its sole discretion and at any time, to change the number of Levels, the benefits and Rewards for each Level, and the number of Stars needed to reach each Level.

Supporting quotations

You can view and track your Level Star Balance and available Rewards on https://www.starbucks.com/account/rewards or by using the Starbucks App.
Starbucks reserves the right to change the number of Levels, the benefits and/or Rewards associated with each Level, and the number of Stars required to reach each Level, in its sole discretion at any time.

Qualifications & exceptions

  • Changes are in Starbucks' sole discretion, at any time
  • The terms do not give advance notice for these changes (see the general changes-to-terms card)

Account & Service Control · Company practice

You earn Stars on qualifying purchases at participating U.S. stores by paying or scanning in the app

You earn Stars, at the rate set by your current Level, by making qualifying purchases at participating U.S. Starbucks stores, on mobile orders or in store by scanning the app. The listed methods are: paying with a digital or physical Starbucks Card in the app; paying with a credit card, debit card or mobile wallet linked to your account through the app; or scanning your member barcode in the app and then paying with cash, credit card, debit card or mobile wallet. Starbucks may add or remove available payment methods at any time in its sole discretion.

Supporting quotations

You can earn Stars, at the rate determined by your current Level, by making qualifying purchases at participating U.S. Starbucks stores (on mobile orders or in-store by scanning the App)
Paying for your purchase with a digital or physical Starbucks Card in the App.
Paying for your purchase with a linked payment method.
Starbucks may add or remove available payment methods at any time in its sole discretion.
Scanning your member barcode in the App and then paying with cash, credit card, debit card or mobile wallet.

Qualifications & exceptions

  • Participating U.S. stores only
  • Rate depends on your current Level
  • Starbucks can add or remove payment methods at any time in its sole discretion

Not stated here

  • What counts as a "qualifying" purchase is only partly defined, in the exclusions section.

Account & Service Control · Company practice

Promotional Bonus Stars follow each offer's own terms and can change or end without notice

From time to time Starbucks, or others acting with its permission, may offer chances to earn additional "Bonus Stars" through promotions. These are awarded as described in the specific offer and are subject to any extra terms in it. The terms say offers are subject to change and may be modified, suspended or terminated at any time without notice, are void where prohibited by law, and may carry other restrictions.

Supporting quotations

From time to time, we, or others acting with our permission, may offer you opportunities to earn additional "Bonus Stars" through special promotions.
These promotional Bonus Stars will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in such promotional offer.
Offer(s) subject to change, and may be modified, suspended or terminated at any time without notice. Offers are void where prohibited by law. Other restrictions may apply.

Qualifications & exceptions

  • Terms of each offer apply in addition to these terms
  • May be changed, suspended or ended at any time without notice

Not stated here

  • The individual promotional offers and their terms are not part of this document.

Account & Service Control · Permission or license

Partner programs have their own terms; Starbucks can suspend accounts or remove Stars for suspected abuse or fraud

Eligible customers may earn Stars through programs run by Starbucks' business partners. Starbucks says it does not operate and is not responsible for those programs, which have separate terms on how Stars are earned. Eligibility is decided in Starbucks' and its partners' sole discretion. Starbucks and its partners reserve the right to review and investigate all offer activity, and to suspend accounts or remove Stars and other promotional benefits for suspected abuse, violation of terms, or fraud.

Supporting quotations

Eligible customers may earn Stars through participation in programs offered by our business partners.
Starbucks does not operate and is not responsible for these programs, which have separate and additional terms and conditions governing how Stars may be earned.
Determinations of eligibility are made in Starbucks and its business partners’ sole discretion.
Starbucks and its business partners reserve the right to review and investigate all offer activities, and to suspend accounts or remove Stars and any other promotional benefits for suspected abuse, violation of terms, or fraud.

Qualifications & exceptions

  • Partner program terms are separate and additional
  • Eligibility and enforcement are in the sole discretion of Starbucks and its partners
  • Enforcement can rest on "suspected" abuse, violation or fraud

Not stated here

  • The partner programs and their terms are not identified or supplied here.
  • The terms do not describe any way to contest a suspension or removal of Stars.

Account & Service Control · Company practice

Stars can be fractional, and guest checkout earns none

Stars may be earned in fractional amounts depending on the value of your purchase. Stars are not earned on purchases made when checking out as a guest.

Supporting quotations

Stars may be earned in fractional amounts depending on the value of your purchase.
Stars will not be earned on purchases made when checking out as a guest.

Account & Service Control · Restriction or exception

Some purchases do not earn Stars, including alcohol, Starbucks Cards, delivery programs and some fees

You may not earn Stars in connection with certain types of beta or promotional programs, delivery programs, purchases made with a Starbucks Store Credit card, guest checkouts, or other forms of service recovery coupons. Stars can be earned only at participating stores, and some stores can award Stars only for Starbucks Card transactions, not cash, credit card, debit card or mobile wallet. You cannot earn Stars on alcoholic beverages or on Starbucks Cards (activations, reloads, transfers and other card-to-card transactions), except as noted elsewhere in the terms. Taxes, tips, donations and fees, including shipping and handling, gift wrapping, delivery and bag fees, "also may be excluded" and ineligible for Star accrual.

Supporting quotations

You may not earn Stars in connection with certain types of beta or promotional programs, delivery programs, or on purchases made with a Starbucks Store Credit card (defined below), purchases made when checking out as a guest, or other forms of service recovery coupons.
Stars may be earned at participating Starbucks stores only, and certain stores only have the ability to award Stars for Starbucks Card transactions (not for cash, credit card, debit card or mobile wallet transactions).
you cannot earn Stars on purchases of alcoholic beverages or on Starbucks Cards (such as activations, reloads, transfers, and other card-to-card transactions, except as noted otherwise in these Terms and Conditions)
Taxes, tips, donations, and fees, including without limitation, shipping and handling fees, gift wrapping fees, delivery fees, and bag fees, also may be excluded and ineligible for Star accrual.

Qualifications & exceptions

  • Participating stores only; some stores award Stars for Starbucks Card payments only
  • Exclusion of taxes, tips, donations and fees is stated as "may be", so it is not a firm rule for every such item

Not stated here

  • The terms refer to exceptions "noted otherwise in these Terms and Conditions" without saying which; the digital reload Bonus Stars benefit and the Reserve and Gold website purchases are the likely related exceptions but are not named here.

Cross-references

Account & Service Control · Procedure

Earn rates: 1 Star per $1 at Green, 1.2 at Gold and 1.7 at Reserve

The number of Stars you earn depends on the Level you currently maintain. Green members earn 1 Star per $1.00 spent, Gold members earn 1.2 Stars per $1.00 and Reserve members earn 1.7 Stars per $1.00. Other sections describe higher rates for Partners and special double-Star benefits.

Supporting quotations

Star earn rates are based on the Starbucks Rewards membership Level you currently maintain as follows:
Green Level members earn 1 Star for each One Dollar ($1.00) spent; Gold Level members earn 1.2 Stars for each One Dollar ($1.00) spent; and Reserve Level members earn 1.7 Stars for each One Dollar ($1.00) spent.

Qualifications & exceptions

  • Applies to spending that counts as qualifying; excluded purchases earn nothing
  • Rate follows the Level you currently maintain

Account & Service Control · Procedure

If your account address is in the U.S., purchases in Canada earn Stars as if the amount were U.S. dollars

If the address on your account is in the United States, qualifying purchases at participating Starbucks stores in Canada earn Stars as if the currency were U.S. dollars. No currency exchange is applied to the value of the purchase when working out your Stars.

Supporting quotations

If the address associated with your account is located in the United States, any qualifying purchase you make using the payment methods described previously at participating Starbucks stores in Canada will earn Stars as if the currency were expressed in U.S. Dollars.
No currency exchange is applied to the value of your purchase for the purpose of determining how many Stars you have earned.

Qualifications & exceptions

  • Applies to accounts with a U.S. address
  • Uses the payment methods described earlier, at participating Canadian stores

Account & Service Control · Restriction or exception

Voiding a purchase or returning items paid by other means can deduct Stars and cause a negative balance

If you void a purchase, Starbucks will deduct the Stars you earned for it, which could leave a negative Star balance. If you return products you bought with a credit card, debit card, mobile wallet or cash (an original receipt or gift receipt is required), Starbucks may deduct the Stars earned from that purchase, again potentially leaving a negative balance. For those refunds you may be required to provide the physical credit card, debit card or mobile wallet.

Supporting quotations

For information about how Starbucks handles returns, please read our Return Policy.
If you void a purchase, Starbucks will deduct the Stars that you earned for that purchase, potentially resulting in a negative Star balance on your account.
If you return products purchased with a credit card, debit card, mobile wallet or cash (note: an original receipt or gift receipt is required), Starbucks may deduct the Stars earned in connection with your purchase, potentially resulting in a negative Star balance.
You may be required to provide the physical credit card, debit card, or mobile wallet in order for Starbucks to process the refund.

Qualifications & exceptions

  • Voids: Stars "will" be deducted; returns paid by non-Card methods: Stars "may" be deducted
  • Original receipt or gift receipt is required for returns

Not stated here

  • The Return Policy is linked but its text is not supplied here, so it cannot be said how returns are otherwise handled.

Account & Service Control · Restriction or exception

Stars usually post within about 24 hours; at Green they expire six months after the month earned unless kept active

Unless otherwise noted, Stars are generally added automatically within approximately 24 hours of a qualifying purchase. For Green Level members, Stars stay active as long as the membership remains active, but without the required activity they expire six months after the calendar month in which they were earned. The terms' example: Stars earned on December 15, 2025 expire on July 1, 2026. Gold and Reserve members are treated differently (see the next cards).

Supporting quotations

Stars are generally automatically added to your account within approximately twenty-four (24) hours of your qualifying purchase
Green Level: Stars stay active as long as your membership remains active. Without the required activity, Stars expire six (6) months after the calendar month in which such Stars were earned.
if you earn Stars on December 15, 2025, they will expire on July 1, 2026.

Qualifications & exceptions

  • Posting time is "generally" and "approximately" 24 hours, "unless otherwise noted"
  • This expiration rule is for the Green Level

Not stated here

  • The phrase "required activity" is explained only through the three actions in the following paragraph.

Account & Service Control · Procedure

Purchase, redemption or $30+ digital reload in the month before expiry extends Stars a month

To keep Stars active and extend their life for another month, you must do one of three things: make a qualifying purchase, redeem a Reward, or make a Star-earning digital reload of $30 or more. The action must take place in the month before your Star expiration date, and it extends the Stars by one month. The oldest Stars are used first for redemptions. The terms give an example: Stars expiring April 1, 2026 move to May 1, 2026 if you take one of the actions between March 1 and March 31, 2026.

Supporting quotations

you must either: (i) make a qualifying purchase, (ii) redeem a Reward, or (iii) make a Star-earning digital reload
in the amount of $30 or more
One of these actions must take place in the month prior to your Star expiration date for your Stars to be extended for one month.
The oldest accrued Stars will be used first for redemptions.
the Stars originally expiring in April will have a new expiration date of May 1, 2026.

Qualifications & exceptions

  • Each qualifying action extends Stars only by one month
  • The action must fall in the month before the expiration date
  • Oldest Stars are redeemed first

Not stated here

  • The terms refer to a "Digital Reload Bonus Stars" section for the reload condition; the reload must be Star-earning and $30 or more.

Account & Service Control · Permission or license

Gold and Reserve members' Stars do not expire while they keep that status

At Gold and Reserve Levels, Stars do not expire as long as you maintain your Gold or Reserve status. You can view your Level Star Balance, expiration dates and available Rewards, and any additional benefits you are eligible for, on starbucks.com or in the app.

Supporting quotations

Gold and Reserve Levels: Stars don’t expire as long as you maintain your Gold or Reserve Level status.
You can view and track your Level Star Balance, expiration dates, and available Rewards, as well as any additional benefits for which you are eligible as a Starbucks Rewards member

Qualifications & exceptions

  • Conditioned on maintaining Gold or Reserve status, which depends on earning enough Stars each year

Not stated here

  • The terms do not say what happens to the expiry of existing Stars if you fall from Gold or Reserve back to Green.

Account & Service Control · Company practice

Stars can be redeemed in the U.S., Canada and Puerto Rico, and Starbucks may adjust tier items at any time

Stars may be redeemed for complimentary Starbucks items at participating stores in the United States, Canada and Puerto Rico. Rewards are organized into Star redemption tiers, and the Rewards and tiers may vary by location and by country or jurisdiction. Starbucks may adjust the items included in each tier at any time in its sole discretion, and product and merchandise availability may vary by store. The tiers listed in the terms apply to participating stores in the United States.

Supporting quotations

Stars may be redeemed for complimentary Starbucks items at participating Starbucks stores in the United States, Canada, and Puerto Rico.
Note that the Rewards available and Star redemption tiers may vary by location and by country/jurisdiction, and that Starbucks may adjust the items included in each tier at any time in its sole discretion.
The Star redemption tiers for redeeming Stars at participating Starbucks stores in the United States are as follows:

Qualifications & exceptions

  • Participating stores only
  • Tiers listed are for U.S. stores
  • Starbucks can adjust tier items at any time in its sole discretion

Account & Service Control · Procedure

U.S. Reward tiers: 25 Stars for a $1 modifier up to 400 Stars for a $20 item

For U.S. stores the terms list these tiers: 25 Stars for $1 off a beverage modifier (pre-tax); 60 Stars for $2 off a qualifying item (pre-tax); 100 Stars for one listed item worth up to $6 (pre-tax), such as a hot or iced brewed coffee or tea, a bakery item, a packaged snack, or a specific plastic cup; 200 Stars for one handcrafted beverage or hot breakfast item up to $10 (pre-tax); 300 Stars for one packaged salad, lunch sandwich, protein box or packaged coffee item up to $16 (pre-tax); and 400 Stars for a select merchandise item or a packaged Starbucks Reserve coffee item up to $20 (pre-tax).

Supporting quotations

25 Stars may be redeemed for $1 off (pre-tax)
60 Stars may be redeemed for $2 off (pre-tax) a qualifying item in your order.
100 Stars may be redeemed for one (1) of the following items, up to a maximum value of $6 (pre-tax)
200 Stars may be redeemed for one (1) of the following items, up to a maximum value of $10 (pre-tax)
300 Stars may be redeemed for one of the following items, up to a maximum value of $16 (pre-tax)
400 Stars may be redeemed for one (1) of the following items, up to a maximum value of $20 (pre-tax)

Qualifications & exceptions

  • U.S. participating stores
  • Maximum values are pre-tax
  • Starbucks may adjust the items in each tier (see the card on where and how tiers vary)

Account & Service Control · Restriction or exception

Tier items come with limits: modifiers only as add-ons, standard sizes, capped toppings and excluded products

The 25-Star tier covers one beverage modifier (an added espresso shot, syrup or sauce) only as a customization of a base beverage order, not as a standalone beverage. The 100-Star tier excludes Clover brewed coffee, Starbucks Reserve coffee, packaged lunch items, and all other reusable cups and tumblers, and limits bakery items to two spreads and brewed tea to four tea bags. The 200-Star tier covers standard menu-sized beverages and hot breakfast items with a maximum of two toppings.

Supporting quotations

The beverage modifiers in this redemption tier are only available as a customization to your base beverage order and cannot be redeemed as a standalone beverage.
Clover brewed coffee, Starbucks Reserve coffee, packaged lunch items, and all other reusable cups and tumblers are excluded from this redemption tier.
All bakery items include a maximum of two (2) spreads (for example, two cream cheese or butter packets). Brewed tea includes a maximum of four (4) tea bags.
All beverages must be standard menu-sized items. All hot breakfast items include a maximum of two (2) toppings.

Qualifications & exceptions

  • Each limit applies only to the tier named
  • Maximum values are pre-tax

Account & Service Control · Restriction or exception

Not all stores honor every tier; some stores offer only the 200-Star tier

Not all Starbucks stores can honor Star redemption or offer multiple tiers, and the items available in each tier may vary. Certain stores may offer only the 200-Star tier. At those stores, "notwithstanding anything to the contrary" in these terms, you can redeem 200 Stars only for one handcrafted beverage or one qualifying food item.

Supporting quotations

Not all Starbucks stores have the ability to honor Star redemption or provide Star redemption at multiple tiers.
Certain Starbucks stores may offer only the 200 Star redemption tier.
you will be eligible to redeem 200 Stars for one (1) handcrafted beverage OR one (1) qualifying food item only

Qualifications & exceptions

  • Applies to certain stores only
  • At those stores this overrides the broader 200-Star tier description

Not stated here

  • The terms do not say which stores offer only the 200-Star tier.

Cross-references

Account & Service Control · Restriction or exception

Stars cannot be redeemed for alcohol, multi-serve items, Starbucks Cards, delivery orders or e-commerce items

Stars may be redeemed at participating stores, but they cannot be redeemed for alcoholic beverages; multi-serve food or beverage items (for example a tray of Cranberry Bliss Bars or a Coffee Traveler); Starbucks Cards (activations, reloads, transfers and other card-to-card transactions); delivery orders; or items available on e-commerce websites.

Supporting quotations

Stars may be redeemed at participating Starbucks stores and are ineligible to be redeemed for the following items: alcoholic beverages; multi-serve food or beverage items (for example, a tray of Cranberry Bliss® Bars or a Coffee Traveler); Starbucks Cards (such as activations, reloads, transfers, and other card-to-card transactions); delivery orders; or items available on e-commerce websites.

Qualifications & exceptions

  • Participating stores only

Account & Service Control · Restriction or exception

You cannot combine several redemption tiers in a single beverage order

You cannot redeem more than one Star redemption tier within a single beverage order. The terms' example: you cannot redeem 100 Stars for a hot brewed coffee and 25 Stars for added syrup in the same beverage order. A later section also says Star redemptions cannot be combined with other offers or discounts unless Starbucks expressly says otherwise.

Supporting quotations

You cannot redeem multiple Star redemption tiers within a single beverage order.
you cannot redeem 100 Stars for a hot brewed coffee and 25 Stars for added syrup within a single beverage order

Qualifications & exceptions

  • Applies within a single beverage order

Account & Service Control · Restriction or exception

In Canada or Puerto Rico, the tiers of that country or territory apply

If you redeem Stars at a participating Starbucks store in Canada or Puerto Rico, the Star redemption tiers that apply are those of the country or jurisdiction where the store is located, not the U.S. tiers listed earlier. The terms do not list those other tiers.

Supporting quotations

If you redeem Stars at a participating Starbucks store in Canada or Puerto Rico, the Star redemption tiers applicable in the country/jurisdiction in which such store is located will apply.

Qualifications & exceptions

  • Applies to participating stores in Canada and Puerto Rico

Not stated here

  • The Canadian and Puerto Rican redemption tiers are not listed in this document.

Account & Service Control · Permission or license

Birthday Reward: a free item if you joined 7+ days earlier, gave your birthday and earned Stars that year

Green Level members on their birthday (as shown in the account) are entitled to one complimentary handcrafted beverage, food item or ready-to-drink bottled beverage. It can be redeemed at participating stores only and excludes multi-serve items, beverages containing alcohol, merchandise and packaged coffee. To qualify you must join at least seven days before your birthday, provide your birthday in your account, and make at least one Star-earning transaction before your birthday each year. The Reward is added automatically on your birthday and is valid only on that date, and you must scan the member barcode in the app or present your registered Starbucks Card to redeem it.

Supporting quotations

Green Level Members: On your birthday (as indicated in your Starbucks Rewards account), you will be entitled to one (1) complimentary handcrafted beverage OR one (1) complimentary food item, OR one (1) complimentary ready-to-drink bottled beverage ("Birthday Reward").
excludes multi-serve food or beverage items (for example, a tray of Cranberry Bliss® Bars or a Coffee Traveler), beverages that contain alcohol, merchandise, and packaged coffee
To qualify for your Birthday Reward, you must join Starbucks Rewards at least seven (7) days prior to your birthday, provide your birthday in your account information, and make at least one Star-earning transaction prior to your birthday each year.
Your Birthday Reward will be automatically added to your account on your birthday and is valid only on that date.
You must scan the member barcode in the App or present your registered Starbucks Card in order to redeem your Birthday Reward.

Qualifications & exceptions

  • Participating stores only
  • Join at least 7 days before the birthday; provide the birthday; one Star-earning transaction before the birthday each year
  • Valid only on the birthday for Green Level members; Gold, Reserve and Partner windows are longer

Account & Service Control · Permission or license

Gold members have 7 days and Reserve members 30 days from their birthday to redeem the Birthday Reward

Gold Level members get the same Birthday Reward as Green members, except that they have seven days beginning on their birthday to redeem it. Reserve Level members get the same benefit with thirty days beginning on their birthday. This replaces the Green rule that the Reward is valid only on the birthday. A later section gives Partners similar windows.

Supporting quotations

Gold Level Members: The same benefit as described above for Green Level members applies for Gold Level members, with the exception that Gold Level Members have seven (7) days beginning on the date of their birthday, to redeem their Birthday Reward.
Reserve Level members have thirty (30) days beginning on the date of their birthday, to redeem their Birthday Reward.

Qualifications & exceptions

  • Gold: 7 days beginning on the birthday; Reserve: 30 days beginning on the birthday
  • All other Green Level conditions carry over as written

Cross-references

Account & Service Control · Permission or license

Free Mod Mondays: one free customization up to $2 once a month, on a Monday Starbucks picks

Members are eligible for one free customization worth up to $2 (pre-tax), once per month, on a Monday determined at Starbucks' discretion. It cannot be redeemed with other Rewards, and the member must select the coupon at checkout or tell the barista about it.

Supporting quotations

Members are eligible for a single free customization, up to a $2 maximum value (pre-tax) once per month on a Monday determined at Starbucks’ discretion.
This benefit cannot be redeemed with any other Rewards.
Member must select the coupon at checkout or tell their barista about the coupon.

Qualifications & exceptions

  • Up to a $2 maximum value (pre-tax)
  • Once per month, on a Monday chosen by Starbucks
  • Cannot be combined with any other Rewards

Account & Service Control · Company practice

Starbucks may offer app users and members early or extended access to promotions

Starbucks may offer customers, including Rewards members and customers who order or pay through the app, early or extended access to special menu items, discounts, offers or promotions at participating stores. The terms say "may", so this is not a guaranteed benefit.

Supporting quotations

Starbucks may offer customers, including Starbucks Rewards members and/or customers who order or pay via the App, early or extended access to special menu items or discounts, offers or promotions at participating stores.

Qualifications & exceptions

  • Participating stores only
  • "May offer": not a commitment to any particular offer

Account & Service Control · Company practice

Double or Triple Star Days: Starbucks may offer them, with more for Gold and Reserve, and activation may be required

Starbucks may offer Double or Triple Star Days, on which a qualifying purchase earns twice or three times the Stars. Gold and Reserve members exclusively get four and six more yearly opportunities for Double Star Days, respectively. For Green members, Starbucks notifies you of a designated Double or Triple Star Day, personalized and selected by Starbucks. All members must sign into the app or opt in to promotional and marketing emails to receive notice, and may need to "activate" the day through the email or app notification. Starbucks may exclude certain products and merchandise and modify the benefit.

Supporting quotations

Starbucks may offer Double or Triple Star Days, where you can earn twice or triple the number of Stars for your qualifying purchase.
Gold and Reserve Level members exclusively receive four (4) and six (6) more yearly opportunities, respectively, for Double Star Days.
All members must sign into the Starbucks App OR opt-in to receive promotional and marketing emails from Starbucks in order to receive notice of a designated Double or Triple Star Day.
Starbucks reserves the right to exclude certain products and merchandise from Double or Triple Star Day eligibility and to modify the benefit.

Qualifications & exceptions

  • "May offer": no fixed number of days is promised
  • Notice requires signing into the app or opting in to marketing emails
  • Activation may be required

Account & Service Control · Permission or license

Reserve members can request a Reserve Card; Reserve and Gold members may get invite-only e-commerce access

Reserve Level members will be invited to request a personalized Reserve Card, limited to one per member, and may be eligible for special experiences. Reserve and Gold Level members may be eligible for invite-only access to buy merchandise on a Starbucks e-commerce website, where qualifying purchases earn one Star per $1.00 spent.

Supporting quotations

Reserve Level members will be invited to request a personalized Reserve Card. Limit one per member.
Reserve Level members may also be eligible for special experiences.
Reserve and Gold Level members may be eligible to receive invite-only access to purchase merchandise on a Starbucks e-commerce website.
For qualifying purchases, members can earn one (1) Star per One Dollar ($1.00) spent on the website.

Qualifications & exceptions

  • "May be eligible": not guaranteed
  • One Reserve Card per member
  • Invite-only e-commerce access

Not stated here

  • The terms do not say what the special experiences are or how invitations are decided.

Account & Service Control · Company practice

Reusable Cup Benefit: Starbucks may offer double Stars when you bring a clean reusable cup

Starbucks may offer double Stars on a qualifying transaction when you bring a clean reusable cup to a participating store and use it instead of a paper to-go cup. If you bring two reusable cups and order two handcrafted beverages in one order, you get double Stars on the entire transaction. It is not available for beverages served in Starbucks "for here" mugs and glassware. To qualify, members must remain active with at least one Star-earning transaction in the prior two years. Starbucks may change or suspend the benefit in its sole discretion.

Supporting quotations

Starbucks may offer the opportunity to earn double Stars on a qualifying transaction when you bring a clean, reusable cup to participating stores and use it instead of a paper to-go cup
The Reusable Cup Benefit is not available for beverages served in Starbucks-provided “for here” mugs and glassware.
members must remain “active” by making at least one (1) Star earning transaction within the prior two (2) years
Starbucks reserves the right to change or suspend the Reusable Cup Benefit in its sole discretion.

Qualifications & exceptions

  • Participating stores only
  • Not available for "for here" mugs and glassware
  • Member must have a Star-earning transaction within the prior two years
  • Starbucks may change or suspend it in its sole discretion

Account & Service Control · Permission or license

Starbucks employees ("Partners") earn more Stars with a Partner Card and get longer birthday windows

If you are a Starbucks employee ("Partner"), you earn Stars and get the benefits above plus more. Spending with a registered Partner Starbucks Card earns 2 Stars per $1.00 at Green, 2.2 at Gold and 2.7 at Reserve, with some exclusions. The Birthday Reward window is longer: seven days beginning on the birthday for Green and Gold Partners, and thirty days for Reserve Partners.

Supporting quotations

If you are a Starbucks employee (“Partner”), you will earn Stars and receive benefits as referenced in the above section, plus the following additional benefits:
For each One Dollar ($1.00) spent using their “Partner" Starbucks Card registered to their Starbucks Rewards account, Green Level Partners will earn 2 Stars, Gold Level Partners will earn 2.2 Stars, and Reserve Level Partners will earn 2.7 Stars. Some exclusions apply.
Green and Gold Level Partners have seven (7) days beginning on the date of their birthday to redeem their Birthday Reward.
Reserve Level Partners have thirty (30) days beginning on the date of their birthday to redeem their Birthday Reward.

Qualifications & exceptions

  • Applies only to Partners using a Partner Starbucks Card registered to their account for the higher Star rates
  • "Some exclusions apply"

Not stated here

  • The exclusions that apply to the Partner earn rates are not listed.

Account & Service Control · Restriction or exception

Your account, Stars, Rewards and registered Cards are personal and cannot be sold, transferred or shared

Your Stars, Rewards, registered Starbucks Cards and Starbucks Rewards account are personal to you. They may not be sold, transferred or assigned to, or shared with, family, friends or others, or used for any commercial purpose. You may have only one personal account.

Supporting quotations

Your Stars, Rewards, registered Starbucks Cards, and Starbucks Rewards account are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose.
You may have only one (1) Starbucks Rewards account that is personal to you.

Qualifications & exceptions

  • Applies to Stars, Rewards, registered Starbucks Cards and the account

Account & Service Control · Permission or license

Starbucks can suspend or end your account without notice, and your Stars are then void

Without notice, Starbucks may suspend any Starbucks Card registered to your account and/or terminate your account or participation if it decides, in its sole discretion, that you violated these terms or that use of the account is unauthorized, deceptive, fraudulent or otherwise unlawful. It may also, in its sole discretion, suspend, cancel or combine accounts that appear to be duplicates. If your participation is terminated, all accrued Stars in your account are void.

Supporting quotations

Without notice to you, Starbucks reserves the right to suspend any Starbucks Card registered to your account and/or terminate your account and/or your participation in Starbucks Rewards if Starbucks determines, in its sole discretion, that you have violated these Terms of Use or that the use of your Starbucks Rewards account is unauthorized, deceptive, fraudulent or otherwise unlawful.
Starbucks may, in its sole discretion, suspend, cancel or combine Starbucks Rewards accounts that appear to be duplicative.
In the event that your participation in Starbucks Rewards is terminated, all accrued Stars in your account are void.

Qualifications & exceptions

  • Without notice to you
  • Based on Starbucks' own determination, in its sole discretion
  • Terminated participation voids all accrued Stars

Not stated here

  • The terms do not describe any appeal or review process for a suspension or termination.
  • The terms do not say what happens to funds on a suspended Starbucks Card.

Account & Service Control · Permission or license

Cards or accounts inactive for two consecutive years can be unregistered without notice, voiding Stars

Without notice, Starbucks may "unregister" and make ineligible for Starbucks Rewards any Starbucks Card or account that has been inactive for two consecutive years. Inactivity means no Stars earned during that period. If a Card or account is unregistered or rendered inactive, all accrued Stars in the account are void.

Supporting quotations

Without notice to you, Starbucks also reserves the right to "unregister" and make ineligible for Starbucks Rewards any Starbucks Card or account that has been inactive for two (2) consecutive years.
Inactivity is defined as no Stars earned during such two (2) consecutive year period.
all accrued Stars in your account are void

Qualifications & exceptions

  • Inactivity means no Stars earned in two consecutive years
  • Without notice to you

Not stated here

  • The terms do not say whether the balance on an unregistered Starbucks Card is affected.