Starbucks Rewards Terms of Use

Starbucks · agreement dated March 10, 2026 · Official agreement

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Charges & Financial Obligations · Company practice

Joining gives you a digital Starbucks Card at $0; you can add funds or register other Cards

When you join, you automatically receive a digital Starbucks Card with a $0.00 balance. You can add funds online or in the app, or in person at a participating store. You can also register a Starbucks Card eGift or a physical Starbucks gift card by entering its 16-digit number and security code. The terms describe Starbucks Cards as including physical plastic cards sold at participating stores and other retailers, digital forms of those cards, and eGifts bought at starbucks.com/gift.

Supporting quotations

When you join Starbucks Rewards, you automatically are provided with a digital Starbucks Card with a zero dollar ($0.00) balance.
You can add funds to your digital Starbucks Card either online at https://www.starbucks.com/account/cards through the App, or in-person at a participating Starbucks store.
You can also register a Starbucks Card eGift or a physical Starbucks gift card to your account by adding the 16-digit Starbucks Card number and security code.

Qualifications & exceptions

  • Funds can be added online, through the app, or in person at a participating store
  • Registering a Card needs the 16-digit number and security code

Charges & Financial Obligations · Procedure

Returns of items bought with a Starbucks Card are refunded on a Store Credit card and keep your Stars

If you return merchandise, packaged coffee, food or tea bought with a Starbucks Card (original or gift receipt required), your funds come back on a card with store credit, called a Starbucks Store Credit card, and Starbucks does not deduct any Stars. Store Credit cards can be used at participating stores but are not Starbucks Cards. Purchases made with them do not earn Stars and they cannot be registered or reloaded.

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If you return merchandise, packaged coffee, food or tea that you purchased with a Starbucks Card (note: an original receipt or gift receipt is required), your funds will be returned to you on a card with store credit (“Starbucks Store Credit card”), but Starbucks will not deduct any Stars from your account.
Purchases made with Starbucks Store Credit cards do not accrue Stars and cannot be registered or reloaded for additional value.

Qualifications & exceptions

  • Applies to merchandise, packaged coffee, food or tea bought with a Starbucks Card
  • Store Credit cards are not Starbucks Cards, cannot be registered or reloaded, and earn no Stars

Charges & Financial Obligations · Permission or license

If an item costs more than a tier's maximum, you can pay the difference plus tax

If you want to redeem a Reward in a tier valued higher than that tier's maximum value, you may pay the difference between the maximum value and the item's cost, plus any applicable tax.

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the Starbucks Rewards member may pay the difference between the maximum value amount and the cost of the item being redeemed, plus any applicable tax

Not stated here

  • The terms do not say whether this applies to every tier or to every kind of item.

Charges & Financial Obligations · Company practice

Digital reload Bonus Stars: 10 Stars for a $30 reload, 25 Stars for $50, capped at 25 per transaction

Starbucks may offer all Levels Bonus Stars for specific amounts reloaded onto a digital Starbucks Card through the app. A $30 digital reload earns 10 Bonus Stars and a $50 reload earns 25. No additional Bonus Stars are given above $50, with a maximum of 25 per transaction. The benefit does not apply to the purchase of Starbucks Cards, and Starbucks reserves the right to improve it by adding Bonus Stars or lowering the dollar threshold.

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Starbucks may offer opportunities for all Levels to receive Bonus Stars for specific amounts reloaded onto their digital Starbucks Card via the App.
Members who digitally reload $30 will receive ten (10) Bonus Stars and members who digitally reload $50 will receive 25 Bonus Stars.
No additional Bonus Stars will be given for reload amounts higher than $50. Max 25 Bonus Stars per transaction.
Note this benefit does not apply to the purchase of Starbucks Cards.
Starbucks reserves the right to improve this benefit from time to time

Qualifications & exceptions

  • Digital reloads through the app only
  • Offered at Starbucks' option ("may offer")
  • Not available when purchasing Starbucks Cards

Not stated here

  • The terms say Stars are not earned on Starbucks Card transactions "except as noted", and also that this benefit does not apply to the purchase of Cards; how a reload to an existing digital Card differs from a Card purchase is not spelled out.

Charges & Financial Obligations · Restriction or exception

No membership fee; Stars are promotional, have no cash value and cannot be combined with other offers

There are no participation or membership fees for Starbucks Rewards. Stars are promotional, have no cash value and cannot be redeemed for cash. Redeeming Stars cannot be combined with any other offers or discounts unless Starbucks expressly says otherwise.

Supporting quotations

There are no participation or membership fees associated with Starbucks Rewards.
Stars accrued in connection with Starbucks Rewards are promotional, have no cash value and cannot be redeemed for cash.
your redemption of Stars accrued in connection with Starbucks Rewards cannot be combined with any other offers or discounts, unless otherwise expressly indicated by Starbucks

Qualifications & exceptions

  • Combining is possible only where Starbucks expressly indicates it

Charges & Financial Obligations · Procedure

Arbitration fees follow the AAA fee schedule, with the parties agreeing to keep costs down in good faith

Payment of arbitration fees is governed by the AAA Rules and fee schedule. The parties say they share an interest in reducing costs and increasing efficiency, so either may elect to engage with the AAA about fees, and both (with counsel, if represented) agree to work together in good faith to keep arbitration cost-effective.

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Payment of arbitration fees will be governed by the AAA Rules and fee schedule.
you or we may elect to engage with the AAA regarding arbitration fees, and you and we agree that the parties (and counsel, if represented) will work together in good faith to ensure that arbitration remains cost-effective for all parties

Not stated here

  • The AAA fee schedule is not supplied here, and the terms do not say who pays which fees in an ordinary individual arbitration; only the mediator fee in multiple-case filings is assigned to Starbucks.