Using or taking part in Starbucks Rewards means you accept these terms
These terms are dated March 10, 2026. By accessing or participating in the Starbucks Rewards program, you agree to be bound by them and by every term they incorporate by reference. If you do not agree, the terms say not to access or participate in the program.
Supporting quotations
Effective Date: March 10, 2026
BY ACCESSING OR PARTICIPATING IN THE STARBUCKS REWARDS PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN THE STARBUCKS REWARDS PROGRAM.
Qualifications & exceptions
Applies to access to or participation in the Starbucks Rewards program
Includes terms incorporated by reference, which are separate documents
Not stated here
The terms incorporated by reference are not all supplied in this document; only the links to them appear.
Legal Rights & Agreement Rules · Restriction or exception
Notice up front: disputes go to arbitration and class and jury rights are limited
Near the top, the terms warn that they contain an arbitration agreement covering disputes between you and Starbucks. They say arbitration has less discovery and appellate review than court, and that the arbitration agreement and other provisions will remove your right to a jury trial to the extent the law allows. They also say these provisions substantially affect your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings in arbitration and litigation. The operative rules are in the Dispute Resolution section further down.
Supporting quotations
These Terms of Use include an arbitration agreement that governs any disputes between you and us.
eliminate your right to a trial by jury to the extent allowable under applicable law
preventing you from bringing, joining or participating in class or consolidated proceedings in arbitration and litigation
Qualifications & exceptions
Jury trial elimination applies only to the extent allowable under applicable law
Class and consolidated proceedings are barred in both arbitration and litigation
Not stated here
This is a summary notice; the exact scope, exceptions and procedures appear in the Dispute Resolution section.
Legal Rights & Agreement Rules · Permission or license
Starbucks may send updates and notices electronically, including by posting online
You agree that Starbucks may give you updates, notices, disclosures and amendments to these terms, and other information about the Starbucks Rewards program, by electronic means. The terms give posting such material online at starbucks.com as one example of electronic delivery.
Supporting quotations
You agree that we may provide updates, notices, disclosures and amendments to these Terms of Use, and other information relating to the Starbucks Rewards program by electronic means, including posting such information and materials online
Qualifications & exceptions
Covers updates, notices, disclosures and amendments to these terms and other program information
Posting online is given as an example ("including"), so other electronic means are not excluded
Not stated here
The terms do not say whether you are also emailed or told directly when something is posted.
Legal Rights & Agreement Rules · Context
These terms cover the U.S. Starbucks Rewards program, not other Starbucks agreements
These terms apply to your access to and participation in the Starbucks Rewards program in the United States. They define "Starbucks" to mean Starbucks Corporation or its subsidiaries, licensees and affiliated companies. They say they do not alter the terms of any other agreement you have with Starbucks for other products or services, and give Starbucks Cards as an example. Other sections limit this: they incorporate the Starbucks Card Terms & Conditions into these terms and say the Card terms control if the two conflict.
Supporting quotations
These Terms of Use apply to your access to, and participation in, the Starbucks Rewards program in the United States ("Starbucks Rewards"), which is operated by Starbucks Corporation or its respective subsidiaries, licensees and affiliated companies (collectively, "Starbucks").
These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Starbucks for other products or services, such as Starbucks Cards.
Qualifications & exceptions
Applies to the program in the United States
"Starbucks" includes subsidiaries, licensees and affiliated companies
Starbucks Cards are named as an example of a separate agreement, but the Card Terms are also incorporated elsewhere in these terms
Not stated here
The Starbucks Card Terms & Conditions and other incorporated documents are not supplied here.
Legal Rights & Agreement Rules · Permission or license
Starbucks can change these terms and program policies at any time, effective immediately
Starbucks reserves the right to change these terms, or any policy, FAQ, offer, promotion, benefit or guideline about Starbucks Rewards, in whole or in part, at any time and in its sole discretion. Changes take effect immediately and may be posted on starbucks.com, and the terms tell you to check back. You waive any right to receive specific notice of changes, and continuing to access or take part in the program confirms your acceptance. If you do not agree, you must stop accessing and participating.
Supporting quotations
Starbucks reserves the right to change or modify these Terms of Use or any policy, FAQ, offer, promotion, benefit or guideline pertaining to Starbucks Rewards, in whole or in part, at any time and in its sole discretion.
Any changes or modifications will be effective immediately and may be posted to www.starbucks.com, so please check back from time to time.
You waive any right you may have to receive specific notice of such changes or modifications, and your continued access to or participation in Starbucks Rewards following any such changes or modifications confirms your acceptance.
If you do not agree to these Terms of Use, you must stop accessing and participating in Starbucks Rewards.
Qualifications & exceptions
Applies to the terms and to any policy, FAQ, offer, promotion, benefit or guideline about the program
Changes are effective immediately; posting is permitted, not promised
Continued access or participation counts as acceptance
The separate arbitration agreement has its own change rule that lets you reject a change within 30 days
Not stated here
The terms do not promise any email or in-app notice of changes.
Legal Rights & Agreement Rules · Restriction or exception
The Starbucks Card Terms & Conditions are incorporated and win if they conflict with these terms
These terms complement and incorporate by reference the Starbucks Card Terms & Conditions. If the Card terms and these terms conflict, the Starbucks Card Terms & Conditions control.
In the event of any conflict between the Starbucks Card Terms & Conditions and these Terms of Use, the Starbucks Card Terms & Conditions control.
Qualifications & exceptions
Applies to conflicts between the Card Terms and these Rewards terms
Not stated here
The Starbucks Card Terms & Conditions text is not supplied here, so the points where they might conflict with these terms cannot be identified.
This document links the Card Terms at two different addresses, so which document is meant is not clear from this text alone.
Legal Rights & Agreement Rules · Permission or license
Starbucks can change, discontinue or cancel the program or any part of it at any time without notice
Starbucks reserves the right to change, modify, discontinue or cancel Starbucks Rewards, or any part of it, at any time and in its sole discretion, without notice to you.
Supporting quotations
Starbucks reserves the right to change, modify, discontinue or cancel Starbucks Rewards or any part of the Starbucks Rewards program, at any time and in its sole discretion, without notice to you.
Not stated here
The terms do not say what happens to accumulated Stars if the program is discontinued.
Legal Rights & Agreement Rules · Restriction or exception
The Dispute Resolution section sends most disputes to individual arbitration and waives jury and class rights
The section opens by telling you to read it carefully because it affects your legal rights. It provides for resolving most disputes through individual arbitration instead of court trials and class actions. The terms describe arbitration as more informal than a lawsuit, using a neutral arbitrator rather than a judge or jury, with more limited discovery, and as final and binding with only very limited court review. The section also contains a jury trial waiver and a waiver of the right to proceed in a class, collective, consolidated, private attorney general or representative action, in arbitration or litigation, to the fullest extent the law allows.
Supporting quotations
It provides for resolution of most disputes through individual arbitration instead of court trials and class actions.
Arbitration is final and binding and subject to only very limited review by a court.
This section also contains a jury trial waiver and a waiver of any and all rights to proceed in a class, collective, consolidated, private attorney general or representative action in arbitration, or litigation to the fullest extent allowable by applicable law.
Qualifications & exceptions
"Most" disputes, not all (small claims and IP matters are carved out below)
Waivers apply to the fullest extent allowable by applicable law
Legal Rights & Agreement Rules · Restriction or exception
Binding arbitration covers almost any claim about the terms, the program or your relationship with Starbucks
Any dispute or claim arising out of or relating to these terms, your access to or participation in Starbucks Rewards, or your relationship with Starbucks or any past, present or future subsidiary, parent or affiliate will be resolved through binding individual arbitration. The terms say this is meant to be read broadly, and that it covers any legal theory, including contract, tort, statute, fraud or misrepresentation. Disputes expressly include ones that arose before these or any prior terms (including advertising claims), ones now the subject of purported class action litigation in which you are not a member of a certified class, and ones that arise after the terms end.
Supporting quotations
Any dispute or claim arising out of or relating to these Terms of Use, your access to or participation in Starbucks Rewards, or your relationship with Starbucks or any past, present, or future subsidiary, parent or affiliate company or companies, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory (“Dispute”), will be resolved through binding individual arbitration
This provision is intended to be interpreted broadly.
(a) any dispute or claim that arose before the existence of these or any prior Terms of Use (including, but not limited to, claims relating to advertising); (b) any dispute or claim that is currently the subject of purported class action litigation in which you are not a member of a certified class; and (c) any dispute or claim that may arise after termination of these Terms of Use.
Qualifications & exceptions
Either side may instead take a dispute to small claims court, if it is not removed or appealed to a court of general jurisdiction
Disputes about patents, copyrights, trademarks, trade secrets and piracy or unauthorized use of intellectual property are not covered
Not stated here
The terms do not say how a dispute that existed before your first agreement to any terms is identified.
Legal Rights & Agreement Rules · Restriction or exception
Carve-outs: small claims court, intellectual property claims, and complaints to government agencies
Either you or Starbucks may take a dispute to small claims court, as long as it is not removed or appealed to a court of general jurisdiction. Disputes about patents, copyrights, trademarks and trade secrets, and claims of piracy or unauthorized use of intellectual property, are not "Disputes" and so are outside the arbitration agreement. The terms also say they do not prevent you from bringing a dispute to the attention of any government agency.
Supporting quotations
except that either of us may take a Dispute to small claims court so long as it isn’t removed or appealed to a court of general jurisdiction
Dispute, however, does not include disagreements or claims concerning patents, copyrights, trademarks, and trade secrets and claims of piracy or unauthorized use of intellectual property.
These Terms of Use and this arbitration agreement do not prevent you from bringing a Dispute to the attention of any government agency.
Qualifications & exceptions
Small claims route is lost if the case is removed or appealed to a court of general jurisdiction
Not stated here
The terms do not say whether a government agency's action can lead to relief for you that the arbitration agreement would otherwise limit.
Legal Rights & Agreement Rules · Restriction or exception
The arbitrator decides most issues, but a court decides arbitrability, scope and enforceability of the arbitration terms
The arbitrator decides all issues except three that a court decides: issues reserved for a court elsewhere in these terms; issues about the scope, validity and enforceability of the arbitration agreement, class action waiver or any provision of the Dispute Resolution section; and issues about the arbitrability of any Dispute. The agreement is said to evidence a transaction in interstate commerce and to be interpreted and enforced under the Federal Arbitration Act and federal arbitration law.
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The arbitrator shall decide all issues except the following (which are for a court of competent jurisdiction to decide)
(b) issues that relate to the scope, validity, and enforceability of the arbitration agreement, class action waiver, or any of the provisions of this Dispute Resolution section; and (c) issues that relate to the arbitrability of any Dispute.
this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law
Qualifications & exceptions
Court decides scope, validity, enforceability and arbitrability questions
Governed by the Federal Arbitration Act and federal arbitration law
Legal Rights & Agreement Rules · Procedure
Before arbitration you must send a signed written notice and negotiate in good faith for 60 days
The party starting a Dispute must send a written notice that identifies the transaction and account at issue, gives contact details (name, address, telephone number and email address), and describes the nature and basis of the Dispute and the relief sought, including a calculation. The notice must be personally signed by the party starting the Dispute and by their counsel, if represented. If you have a Dispute with Starbucks, you send the notice to Starbucks Customer Service through the link in the terms; if Starbucks has one with you, it sends the notice to the most recent contact information it has for you. For 60 days from receipt of a completed notice, which the parties can extend by agreement, both sides agree to negotiate in good faith. The receiving party can request a telephone settlement conference, which you and a Starbucks representative attend personally (with counsel if represented), at a mutually convenient time that may fall outside the 60 days.
Supporting quotations
The party initiating the Dispute must send the other a written notice of the Dispute that includes all of this information
The notice must be personally signed by the party initiating the Dispute (and their counsel, if represented).
If you have the Dispute with us, you must send this notice to our Customer Service department
For a period of 60 days from receipt of a completed notice (which can be extended by agreement of the parties), you and we agree to negotiate in good faith in an effort to informally resolve the Dispute.
The party receiving the notice may request a telephone settlement conference to aid in the resolution of the Dispute.
Qualifications & exceptions
Notice must contain all of the listed information and be personally signed
60 days from receipt of a completed notice, extendable by agreement
Not stated here
The Customer Service link is referenced but its page is not supplied here.
Legal Rights & Agreement Rules · Restriction or exception
Completing the informal process is required before arbitration; limitation periods are paused meanwhile
Completing this Mandatory Informal Dispute Resolution Process is a condition precedent to starting a claim in arbitration. If there is a question about whether a notice is sufficient or the process was followed, either party can ask a court to decide it, and any arbitration is stayed. The court can enforce the condition, including by enjoining the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. A party can still seek damages for non-compliance in arbitration. All applicable limitation periods, including statutes of limitations, are tolled from receipt of a completed notice until the process ends, and either side may start arbitration if the Dispute is not resolved.
Supporting quotations
Completion of this Mandatory Informal Dispute Resolution Process (“Process”) is a condition precedent to initiating a claim in arbitration.
such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed
All applicable limitations periods (including statutes of limitations) will be tolled from the date of receipt of a completed notice through the conclusion of this Process.
You or we may commence arbitration if the Dispute is not resolved through this Process.
Qualifications & exceptions
Applies as a condition precedent to starting an arbitration claim
Time limits for bringing claims are paused (tolled) from receipt of a completed notice through the end of the process
Legal Rights & Agreement Rules · Procedure
The American Arbitration Association administers arbitration under its Consumer Arbitration Rules, as modified
Arbitration of any Dispute is administered by the American Arbitration Association (AAA) and conducted under its rules, including the AAA Consumer Arbitration Rules where applicable, as modified by this arbitration agreement. You and Starbucks agree that the AAA's administrative determination that the agreement comports with the Consumer Due Process Protocols is final, and that neither a court nor an arbitrator can revisit it. If the AAA is unavailable or unwilling to administer the arbitration consistently with this agreement, the parties agree on another administrator, and if they cannot, they petition a court to appoint one.
Supporting quotations
shall be administered by and conducted in accordance with the rules of the American Arbitration Association ("AAA"), including the AAA's Consumer Arbitration Rules (as applicable) (“AAA Rules”), as modified by this arbitration agreement
the AAA’s administrative determination that this arbitration agreement comports with the Consumer Due Process Protocols is final and that neither a court nor an arbitrator has the authority to revisit it
If the AAA is unavailable or unwilling to administer the arbitration consistent with this arbitration agreement, the parties shall agree on an administrator that will do so. If the parties cannot agree, they shall petition a court of competent jurisdiction to appoint an administrator that will do so.
Qualifications & exceptions
AAA rules apply "as modified by this arbitration agreement"
The AAA's Consumer Due Process Protocols determination is treated as final and not open to review by a court or arbitrator
Not stated here
The AAA Rules and fee schedule are linked or referenced but not supplied here, so their details are not explained.
Legal Rights & Agreement Rules · Procedure
An arbitration demand must certify the informal process was followed and is subject to Rule 11 sanctions
An arbitration demand must come with a certification of compliance with the informal dispute process and be personally signed by the party starting arbitration, and by counsel if represented. By submitting a demand, the party and counsel represent, as in court, that they are complying with Federal Rule of Civil Procedure 11(b). The arbitrator is authorized to impose any sanctions available under Rule 11 on represented parties and their counsel.
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An arbitration demand must be accompanied by a certification of compliance with the Process and be personally signed by the party initiating arbitration (and counsel, if represented).
By submitting an arbitration demand, the party and counsel represent that, as in court, that they are complying with the requirements of Federal Rule of Civil Procedure 11(b).
The arbitrator is authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on represented parties and their counsel.
Qualifications & exceptions
Applies to the party starting arbitration and any counsel
Not stated here
The text of Federal Rule of Civil Procedure 11 is not supplied here.
Legal Rights & Agreement Rules · Procedure
You can choose a phone, video, in-person or written arbitration, but large or injunctive claims get a live hearing
You may choose to have the arbitration conducted by a phone, video or in-person hearing, or through written submissions. Any Dispute seeking $25,000 or more, or injunctive relief, must have an in-person or video hearing unless the parties agree otherwise. Either side may ask the arbitrator for a hearing in any matter. You and a Starbucks representative will personally appear at any hearing, with counsel if represented. Any in-person hearing is held in the county or parish where you live, or at another mutually agreed location.
Supporting quotations
You may choose to have the arbitration conducted by a phone, video, or in-person hearing, or through written submissions, except any Dispute seeking $25,000 or more, or injunctive relief, shall have an in-person or video hearing unless the parties agree otherwise.
You and a Starbucks representative will personally appear at any hearing (with counsel, if represented).
Any in-person hearing will be held in the county or parish in which you reside or at another mutually agreed location.
Qualifications & exceptions
Disputes of $25,000 or more, or seeking injunctive relief, require an in-person or video hearing unless both agree otherwise
In-person hearings are in the county or parish where you live, or another agreed place
Legal Rights & Agreement Rules · Restriction or exception
The arbitrator can award individual relief only; non-individualized relief that cannot be barred goes to court
An arbitrator may award on an individual basis any relief a court could, including injunctive or declaratory relief only in favor of the individual party seeking it and only as far as needed for that party's own claim. You and Starbucks agree each may bring claims only in an individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general or representative proceeding, and an arbitrator may not consolidate more than one person's claims or preside over such proceedings unless both agree. The arbitrator must follow and enforce these terms as a court would. If, after all appeals, these prohibitions on non-individualized relief and on class, collective, consolidated, private attorney general or representative proceedings are held unenforceable for a particular claim or relief request, such as public injunctive relief, that claim or request is decided by a court after the other claims are arbitrated. The arbitrator issues a reasoned written decision.
Supporting quotations
An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding
unless both you and we agree otherwise, an arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class, collective, consolidated, private attorney general, or representative proceeding
then such a claim or request for relief will be decided by a court of competent jurisdiction, after all other claims and requests for relief are arbitrated
The arbitrator shall issue a reasoned written decision sufficient to explain essential findings and conclusions.
Qualifications & exceptions
Class and representative proceedings are barred "to the fullest extent allowable by applicable law"
Consolidation is possible only if both you and Starbucks agree
A claim found unenforceable as non-individualized goes to court after other claims are arbitrated
Legal Rights & Agreement Rules · Procedure
Rule 68 cost-shifting applies after an award; awards can be entered as judgments but do not bind other parties
After an award, the arbitrator applies the cost-shifting provisions of Federal Rule of Civil Procedure 68. Judgment on an award may be entered in any court of competent jurisdiction, except an award that has been satisfied. An award has no preclusive effect in any other arbitration or proceeding in which you are not a named party.
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The arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 after entry of an award.
Judgment on any arbitration award may be entered in any court of competent jurisdiction, except an award that has been satisfied may not be entered.
An award shall have no preclusive effect in any other arbitration or proceeding in which you are not a named party.
Not stated here
The text of Federal Rule of Civil Procedure 68 is not supplied here, so how costs may shift is not explained.
Legal Rights & Agreement Rules · Restriction or exception
If 25 or more similar Disputes are filed by coordinated counsel, special procedures apply and yours may go to court
These additional procedures apply if you choose to take part in a "Multiple Case Filing": 25 or more similar Disputes, including yours, asserted against Starbucks by the same or coordinated counsel or otherwise coordinated. In that situation the terms warn that resolution of your Dispute might be delayed and ultimately proceed in court. As part of the procedures, counsel must meet and confer in good faith to try to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated, and conserve resources.
Supporting quotations
If 25 or more similar Disputes (including yours) are asserted against Starbucks by the same or coordinated counsel or are otherwise coordinated (“Multiple Case Filing”), the resolution of your Dispute might be delayed and ultimately proceed in court.
their counsel shall meet and confer in good faith in an effort to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated, and conserve the parties’ and the AAA’s resources
Qualifications & exceptions
Triggered by 25 or more similar Disputes by the same or coordinated counsel, or otherwise coordinated
Resolution "might be delayed and ultimately proceed in court"
Not stated here
The terms do not define when Disputes are "similar".
Legal Rights & Agreement Rules · Procedure
In a Multiple Case Filing, cases proceed in two stages of individual arbitrations with Starbucks paying for mediation
If your claim is part of a Multiple Case Filing, limitation periods are tolled for your Dispute from when it is first submitted to the AAA until it is selected to proceed in the staged process, or is settled, withdrawn, resolved or opted out of arbitration. Stage One: if at least 100 Disputes are submitted, counsel for the claimants and for Starbucks each select 50 to proceed as individual arbitrations, each before a different arbitrator; fewer than 100 all proceed. The rest are not filed or deemed filed, and no arbitration fees are charged on them. Counsel then take part in a global mediation with a jointly selected retired federal or state judge, and Starbucks pays the mediator's fee. Stage Two: if Disputes remain, each side selects 100 more to proceed as individual arbitrations (all if fewer than 200), with no more than five cases per arbitrator, followed by a second global mediation that Starbucks also pays for. The numbers can be increased by agreement of counsel.
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If your claim is part of a Multiple Case Filing, any applicable limitations periods (including statutes of limitations) shall be tolled for your Dispute from the time that your Dispute is first submitted to the AAA until your Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision.
STAGE ONE: If at least 100 Disputes are submitted as part of the Multiple Case Filing, counsel for the claimants and counsel for Starbucks shall each select 50 Disputes to be filed and to proceed as cases in individual arbitrations as part of this initial staged process.
The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims.
Starbucks shall pay the mediator’s fee. STAGE TWO: If the remaining Disputes have not been resolved at the conclusion of Stage One, counsel for the claimants and counsel for Starbucks shall each select 100 Disputes per side to be filed and to proceed as cases in individual arbitrations as part of a second staged process.
No more than five cases may be assigned to a single arbitrator to proceed individually.
Qualifications & exceptions
Applies only to a Multiple Case Filing of 25 or more similar Disputes
The selection of which Disputes go first is made by counsel, 50 by each side in Stage One and 100 per side in Stage Two
Limitation periods are paused from submission to the AAA until the Dispute is selected or otherwise resolved or opted out
Not stated here
The terms do not say how long the stages or mediations take, so how long an unselected Dispute waits is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Disputes left after Stage Two mediation are opted out of arbitration and may go to court
After the Stage Two mediation, each remaining Dispute that is not settled or withdrawn is opted out of arbitration and may proceed in a court of competent jurisdiction under the rest of the terms. Counsel for both sides may mutually agree in writing to arbitrate some or all of the remaining Disputes individually, using the Stage Two process with random selection and optional mediation, or through another mutually agreeable process. A court has authority to enforce the Multiple Case Filing procedures, including by enjoining the filing or prosecution of arbitrations and the assessment or collection of arbitration fees.
Supporting quotations
each remaining Dispute (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of the Terms of Use
counsel for the parties may mutually agree in writing to proceed with the adjudication of some or all of the remaining Disputes in individual arbitrations
A court of competent jurisdiction shall have the authority to enforce the Additional Procedures for Multiple Case Filings, including the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees.
Qualifications & exceptions
Applies after the Stage Two mediation to Disputes not settled or withdrawn
Arbitrating the remainder requires mutual written agreement of counsel
Legal Rights & Agreement Rules · Restriction or exception
If a court finds the Multiple Case Filing procedures unenforceable, your Dispute goes only to court
The Multiple Case Filing procedures and each of their requirements are described as essential parts of the arbitration agreement. If, after all appeals, a court decides these procedures apply to your Dispute and are not enforceable, your Dispute does not proceed in arbitration and goes only to a court under the rest of the terms.
Supporting quotations
The Additional Procedures for Multiple Case Filings provision and each of its requirements are essential parts of this arbitration agreement.
then your Dispute shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of the Terms of Use
Qualifications & exceptions
Applies only after exhaustion of all appeals
Legal Rights & Agreement Rules · User right or choice
You can reject a future change to the arbitration agreement within 30 days, but still arbitrate under the old version
If Starbucks makes future changes to the arbitration agreement, other than a change to its contact information, you can reject the change by sending a personally signed written notice to Starbucks Corporation, Law & Corporate Affairs, 2401 Utah Ave S, MS:S-LA1, Seattle, WA 98134, Attention: Litigation Department, within 30 days of the change. The notice is not an opt out of arbitration altogether: by rejecting a change you agree to arbitrate any Dispute under the version you are keeping.
Supporting quotations
If we make any future changes to this arbitration agreement (other than a change to our contact information), you may reject any such change by sending your personally signed, written notice to the following address within 30 days of the change:
Starbucks Corporation
Law & Corporate Affairs
2401 Utah Ave S, MS:S-LA1, Seattle, WA 98134
Attention: Litigation Department
Such written notice does not constitute an opt out of arbitration altogether.
By rejecting any future change, you are agreeing that you will arbitrate any Dispute between you and Starbucks in accordance with this version of the arbitration agreement.
Qualifications & exceptions
Applies to future changes to the arbitration agreement other than contact information changes
The notice must be personally signed, in writing, and sent within 30 days of the change
Rejecting a change does not opt you out of arbitration
Not stated here
The terms do not say how you would learn of such a change, other than the general rule that terms may be posted online.
The terms do not say whether rejection can be sent electronically; they give a mailing address.
Legal Rights & Agreement Rules · Restriction or exception
All proceedings must be individual: no class, collective, consolidated or representative actions
You and Starbucks each agree that any proceeding, in arbitration or in court, will be conducted only on an individual basis and not as a class, collective, consolidated, private attorney general or representative action. You each waive any right to bring or take part in such an action, in arbitration or in court, to the fullest extent the law allows. The parties keep the right to participate in a class-wide settlement.
Supporting quotations
any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, collective, consolidated, private attorney general, or representative action
You and we agree to waive any right to bring or to participate in such an action in arbitration or in court to the fullest extent allowable by applicable law.
Notwithstanding the foregoing, the parties retain the right to participate in a class-wide settlement.
Qualifications & exceptions
To the fullest extent allowable by applicable law
The parties may still participate in a class-wide settlement
Legal Rights & Agreement Rules · Restriction or exception
You and Starbucks waive the right to a jury trial to the fullest extent the law allows
To the fullest extent allowable by applicable law, you and Starbucks waive the right to a jury trial.
Supporting quotations
To the fullest extent allowable by applicable law, you and we waive the right to a jury trial.
Qualifications & exceptions
To the fullest extent allowable by applicable law
Legal Rights & Agreement Rules · Context
Washington State law governs these terms and your participation; the UN sales convention does not apply
These terms, and your access to or participation in Starbucks Rewards, are governed by the laws of the state of Washington, United States, without regard to Washington's conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Supporting quotations
are governed by the laws of the state of Washington, United States of America, without regard to Washington’s conflict of laws rules
The United Nations Convention on Contracts for the International Sale of Goods shall have no applicability.
Qualifications & exceptions
Applies to these terms and to access to or participation in Starbucks Rewards
Federal arbitration law separately governs the arbitration agreement, as stated in the Dispute Resolution section
Legal Rights & Agreement Rules · Restriction or exception
If arbitration does not apply, you consent to the exclusive jurisdiction of King County, Washington courts
If the arbitration agreement is ever deemed unenforceable or void, or a dispute is not subject to arbitration, you irrevocably consent to the exclusive jurisdiction of the federal and state courts in King County, Washington, for any legal action arising out of or related to access to or participation in Starbucks Rewards or these terms. You waive objections to personal jurisdiction or venue in those courts based on inconvenient forum or any other basis, and any right to seek to move the action to another court.
Supporting quotations
If the arbitration agreement is ever deemed unenforceable or void, or a dispute between the parties is not subject to arbitration, you irrevocably consent to the exclusive jurisdiction of the federal and state courts in King County, Washington, United States of America
waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to: (a) inconvenient forum or (b) any other basis or any right to seek to transfer or change venue of any such action to another court
Qualifications & exceptions
Applies only where arbitration is unenforceable, void or does not cover the dispute
Small claims court remains available under the Dispute Resolution section, and Multiple Case Filing rules may send some Disputes to court
Legal Rights & Agreement Rules · Context
If part of the terms is unlawful or unenforceable, the rest stays in force
Except as otherwise provided in the terms, if any provision or part of a provision is found unlawful, void or unenforceable, it is treated as severable from the terms and does not affect the validity and enforceability of the remaining provisions. The arbitration agreement has its own fallback rules for specific unenforceable parts. The section heading refers to survival, but the text under it contains only the severability rule.
Supporting quotations
if any provision or part of a provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision or part of the provision shall be deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions
Except as otherwise provided herein
Qualifications & exceptions
"Except as otherwise provided herein": specific fallbacks in the Dispute Resolution section take priority
Not stated here
The section is headed "Severability and Survival" but contains no separate survival clause.
Legal Rights & Agreement Rules · Context
Links at the end point to Starbucks Card FAQs and the Starbucks Card Terms & Conditions
The last section lists two links: Starbucks Card FAQs and Starbucks Card Terms & Conditions. This document contains only the link text, not the content of either page.
The text of the Card FAQs and the Card Terms & Conditions is not supplied here.
The Card Terms & Conditions link here is a different address from the ones used earlier in this document, so whether they are the same page is not clear from this text alone.