Starbucks Shop Terms of Use

Starbucks · Official agreement

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12 of 52 cards in Legal Rights & Agreement Rules

Legal Rights & Agreement Rules · Company practice

Using or buying from the Shop binds you to these Terms and the website Terms

Accessing or using the Starbucks Shop website, or purchasing items through it, counts as accepting these Shop Terms and all terms they incorporate by reference, as Starbucks may revise them from time to time. The Shop Terms are to be read together with the Starbucks website Terms of Use (together, "these Terms"), and the result is described as a binding agreement between you and Starbucks Corporation (d/b/a Starbucks Coffee Company). If you do not agree, the text says you should not access or use the website or buy items through it.

Supporting quotations

PLEASE READ THESE STARBUCKS® SHOP TERMS OF USE CAREFULLY AND THE STARBUCKS WEBSITE TERMS OF USE POSTED AT
ACCESSING OR USING THIS STARBUCKS SHOP WEBSITE OR PURCHASING ITEMS THROUGH THIS STARBUCKS SHOP WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE, AS SUCH MAY BE REVISED BY STARBUCKS FROM TIME TO TIME, AND IS A BINDING AGREEMENT BETWEEN YOU, AS THE USER, AND STARBUCKS CORPORATION (D/B/A STARBUCKS COFFEE COMPANY)
IF USER DOES NOT AGREE TO THESE TERMS, USER SHOULD NOT ACCESS OR USE THIS WEBSITE OR PURCHASE ITEMS THROUGH THIS WEBSITE.

Qualifications & exceptions

  • Acceptance is by accessing, using or purchasing; the Terms may be revised by Starbucks from time to time (see the changes card).

Not stated here

  • The Starbucks website Terms of Use are linked but their text is not supplied in this document, so this card cannot say what they add or what else is incorporated.

Legal Rights & Agreement Rules · Restriction or exception

The Terms say they contain disclaimers that limit Starbucks' liability to you

A notice in the opening text warns that these Terms contain disclaimers and other provisions that limit Starbucks' liability to the user. The notice itself does not set out any limit or say which provisions it refers to; the specific disclaimers appear in later sections and are explained on their own cards.

Supporting quotations

THESE TERMS CONTAIN DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO USER.

Not stated here

  • The notice does not say which provisions limit liability or by how much.

Legal Rights & Agreement Rules · Restriction or exception

Disputes are governed by an arbitration agreement that affects jury trial and class rights

The Terms say they include an arbitration agreement that governs any disputes between you and Starbucks. They warn that arbitration involves less discovery and appellate review than court, and that the arbitration agreement and other provisions will (1) eliminate your right to a jury trial to the extent allowable under applicable law, and (2) substantially affect your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings in arbitration and litigation.

Supporting quotations

These Terms include an arbitration agreement
that governs any disputes between you and us. In arbitration, there is less discovery and appellate review than in court.
Eliminate your right to a trial by jury to the extent allowable under applicable law
Substantially affect your rights, including preventing you from bringing, joining or participating in class or
consolidated proceedings in arbitration and litigation.

Qualifications & exceptions

  • The jury-trial waiver applies only "to the extent allowable under applicable law".

Not stated here

  • The arbitration agreement is said to be posted with the Starbucks website Terms of Use; its text is not supplied in this document, so this card cannot say how arbitration works, whether there is an opt-out, who pays fees, or what disputes are excluded.

Legal Rights & Agreement Rules · Company practice

Starbucks can change the Terms and Shop policies at any time, effective immediately

Starbucks may change or modify these Terms (including the website Terms of Use) or any Shop policy, FAQ, offer, promotion, benefit or guideline, in whole or in part, at any time in its sole discretion. Changes take effect immediately and may be posted to starbucks.com or shop.starbucks.com. You waive any right to receive specific notice of changes, and continued access to or participation in the Shop confirms your acceptance; if you do not agree you must stop accessing, using and purchasing. Starbucks may also give notices, disclosures and amendments electronically, including by posting revisions online. A narrower promise sits in the subscription section: significant changes to the subscription terms will be communicated by email before they take effect.

Supporting quotations

Starbucks reserves the right to change or modify these Terms
at any time and in its sole discretion. Any changes or modifications will be effective immediately and may be posted to
You waive any right you may have to receive specific notice of such changes or modifications, and your continued access to or participation in Starbucks Shop following any such changes or modifications confirms your acceptance. If you do not agree to these Terms, you must stop accessing, using, and purchasing items in Starbucks Shop.
You agree that we may provide notices, disclosures and amendments to these Terms, and other information relating to Starbucks Shop by electronic means, including by changing these Terms, by posting revisions and such information and materials online at
Significant changes will be communicated to you via email before they take effect.

Qualifications & exceptions

  • The waiver of specific notice is general; the subscription section promises email notice only for "significant" subscription changes.

Not stated here

  • The website Terms of Use, which the change right also covers, are not supplied in this document.

Cross-references

Legal Rights & Agreement Rules · Context

The Terms cover use of and purchases on the US Starbucks Shop website

These Terms apply to your access to, use of and purchases through the Starbucks Shop website, shop.starbucks.com, in the United States. In these Terms "Starbucks" means Starbucks Corporation together with its subsidiaries, licensees and affiliated companies that operate the Shop, so Shop obligations and permissions run to that wider group, not only to the corporation named in the acceptance clause.

Supporting quotations

These Terms apply to your access to, use of, and purchases through the Starbucks Shop website, shop.starbucks.com, in the United States
which is operated by Starbucks Corporation or its respective subsidiaries, licensees and affiliated companies (collectively, "Starbucks").

Qualifications & exceptions

  • Scope is the United States Shop website, shop.starbucks.com.

Legal Rights & Agreement Rules · Context

These Terms do not change your Rewards or Starbucks Card agreements

These Terms do not alter any other agreement you have with Starbucks for other products or services, such as Starbucks Rewards and Starbucks Cards. The page points to the Starbucks Rewards Terms and the Starbucks Card Terms. Elsewhere these Terms say Starbucks Cards and Stars are not accepted for Shop purchases, and that a Rewards account is needed to log in.

Supporting quotations

These Terms do not alter in any way the terms or conditions of any other agreement you may have with Starbucks for other products or services, such as Starbucks Rewards and Starbucks Cards.
See:

Not stated here

  • The linked Starbucks Rewards Terms and Starbucks Card Terms are separate documents whose text is not supplied here, so this card cannot say what they provide.

Legal Rights & Agreement Rules · Restriction or exception

The Shop is for personal use; commercial use is prohibited

The Starbucks Shop is intended for personal use only, and commercial use is prohibited. This section does not define commercial use or say what happens if it occurs.

Supporting quotations

Starbucks Shop is intended for personal use only. Commercial use is prohibited.

Not stated here

  • What counts as commercial use, for example buying to resell, is not defined.

Legal Rights & Agreement Rules · Context

The Shop sells packaged coffee, drinkware, brewing equipment, apparel and accessories

Starbucks says the Shop offers a curated selection of products including but not limited to packaged coffee (single purchase or by subscription), drinkware such as mugs and tumblers, brewing equipment including grinders and coffee makers, branded apparel, and accessories such as tote bags and reusable straws. The list is not exhaustive.

Supporting quotations

Starbucks Shop offers a curated selection of products including but not limited to packaged coffee (available both a-la-carte and by subscription), drinkware such as mugs and tumblers, brewing equipment including grinders and coffee makers, branded apparel, and accessories like tote bags and reusable straws.

Qualifications & exceptions

  • "including but not limited to": the list is illustrative.

Legal Rights & Agreement Rules · Company commitment

Starbucks guarantees products arrive new and unused

Starbucks guarantees that products purchased through its channels will be delivered in new and unused condition. This is the only product-condition promise in the warranty section; after receipt, other warranties and service obligations are handled as the manufacturer's responsibility.

Supporting quotations

Starbucks guarantees that products purchased through our channels will be delivered in new and unused condition.

Qualifications & exceptions

  • Applies to products "purchased through our channels"; the guarantee is about condition at delivery.

Not stated here

  • The remedy if an item arrives used or not new is not stated in this sentence.

Legal Rights & Agreement Rules · Restriction or exception

After delivery, warranties are the manufacturer's; Starbucks gives none unless it is the manufacturer

Once you receive a product, any warranties, guarantees or service obligations are the sole responsibility of the product's manufacturer, who may be Starbucks or a third party depending on the product. Unless Starbucks is the manufacturer, it provides no additional warranties, express or implied, beyond the point of delivery. For warranty claims, repairs or replacements you are told to contact the manufacturer (as stated on the packaging) directly, under "our or their" warranty policy.

Supporting quotations

Upon receipt, any warranties, guarantees, or service obligations related to the product are the sole responsibility of the product’s manufacturer. Depending on the product, the manufacturer may be Starbucks or a third party. Unless Starbucks is the manufacturer, Starbucks does not provide any additional warranties, express or implied, beyond the point of delivery.
For warranty claims, repairs, or replacements, please contact the manufacturer (as stated on the product packaging) directly in accordance with our or their warranty policy.

Qualifications & exceptions

  • Starbucks guarantees new and unused condition on delivery; the disclaimer operates after receipt.

Not stated here

  • The warranty policy referred to ("our or their") is not supplied, and the text does not say which products Starbucks itself manufactures.

Legal Rights & Agreement Rules · Restriction or exception

Starbucks is not responsible for delays or non-performance beyond its reasonable control

Starbucks will not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation war, weather, strikes, floods, lockouts, fires, pandemics, acts of God and terrorism of any kind.

Supporting quotations

Starbucks will not be held responsible for delays or non-performance caused by activities or factors beyond our reasonable control, including without limitation war, weather, strikes, floods, lockouts, fires, pandemics, acts of God and/or terrorism of any kind.

Qualifications & exceptions

  • The list is introduced by "including without limitation", so it is not exhaustive.

Not stated here

  • The text does not say whether refunds or cancellation rights follow a force majeure delay.

Legal Rights & Agreement Rules · Company commitment

Subscription terms can change; significant changes are emailed before they take effect

Starbucks reserves the right to update these Terms and any policies affecting subscriptions. Significant changes will be communicated by email before they take effect, and continued use of the subscription service after changes take effect counts as acceptance of the new Terms. This email promise is narrower than, and sits against, the general clause under which changes take effect immediately and you waive specific notice.

Supporting quotations

We reserve the right to update these Terms and any policies affecting subscriptions. Significant changes will be communicated to you via email before they take effect. Continued use of the subscription service after changes take effect constitutes your acceptance of the new Terms.
You waive any right you may have to receive specific notice of such changes or modifications, and your continued access to or participation in Starbucks Shop following any such changes or modifications confirms your acceptance.

Qualifications & exceptions

  • Only "significant" changes are promised email notice; the text does not define "significant".

Not stated here

  • It is not stated how non-significant changes to subscription terms are communicated.