You can cancel at any time, through Telegram settings or the app store you used
You can cancel Telegram Business at any time. The route depends on where you bought it: through the Telegram Business section in Settings of your Telegram account, through your device's Account Settings or the Manage Subscriptions section of the Apple App Store if you paid with your Apple ID, or through the Subscriptions section of Google Play if you bought through Google Play. Cancelling does not end access immediately; the subscription stays active to the end of the current billing period.
Supporting quotations
You can cancel Telegram Business any time.
To cancel your subscription, follow the instructions in the Telegram Business section in the Settings of your Telegram account.
If you purchased Telegram Business using your Apple ID, you can cancel your subscription through your device's Account Settings or in the Manage Subscriptions section of the Apple App Store.
If you purchased Telegram Business using Google Play, you can cancel your subscriptions by visiting the Subscriptions section of Google Play.
Your subscription will remain active from the time you cancel until the end of your current billing period
Qualifications & exceptions
The cancellation route depends on how the subscription was purchased.
Cancellation takes effect at the end of the current billing period, not immediately.
Account & Service Control · Restriction or exception
Deleting your account or the app does not cancel the subscription
Deleting your Telegram account or removing the Telegram application from your device does not cancel your Telegram Business subscription. To cancel you need to use one of the cancellation routes described in section 2.1.
Supporting quotations
Deleting your Telegram account or removing the Telegram application from your device does not cancel your subscription.
Qualifications & exceptions
The statement is about cancellation; it does not describe what happens to billing after an account is deleted.
Not stated here
What happens to the subscription and its recurring charges once the account is deleted, beyond the statement that it is not canceled, is not described.
Account & Service Control · Restriction or exception
Breaking the Telegram Terms of Service can mean a ban and loss of Business benefits without compensation
Failure to comply with the Telegram Terms of Service may result in a temporary or permanent ban from Telegram or some of its services. In that case you might lose the benefits of Telegram Business, and Telegram says it will not compensate you for the loss.
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Failure to comply with the Telegram Terms of Service may result in a temporary or a permanent ban from Telegram or some of its services.
In such instances, you might lose the benefits of Telegram Business and we will not compensate you for this loss.
Qualifications & exceptions
A ban "may" result from non-compliance; it is not stated as automatic.
The ban can be temporary or permanent and can apply to Telegram or only some of its services.
Not stated here
The Telegram Terms of Service are a separate document and are not part of this source, so which conduct triggers a ban is not stated here.
Whether any prepaid fee is returned after a ban is not addressed beyond the statement that Telegram will not compensate the loss.
Business account messages come via verified service accounts and cover status, not promotions
Telegram says any correspondence about a user's Business account will be sent through verified service accounts in the Telegram app. Messages about the Business account will contain relevant information about the subscription or payment status, not special offers or promotions.
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Any correspondence from Telegram about a user’s Business account will be sent via verified service accounts in the Telegram app.
Messages from Telegram about your Business account will contain relevant information about your subscription or payment status – not special offers or promotions.
Qualifications & exceptions
The statements are about correspondence concerning the user's Business account.
Not stated here
The text does not say whether Telegram also uses channels other than verified service accounts in the app for Business account matters.
Account & Service Control · Permission or license
Business Services are listed in the app; Telegram can add, remove or make some free later
The services included in the Telegram Business subscription ("Business Services") are listed in the Business Section of official Telegram apps. From time to time Telegram may add new items. It may also remove existing Business Services if it is no longer able to provide them for legal or technical reasons. Some Business Services may also become free of charge for all Telegram users in the future, or be offered as a separate membership tier.
Supporting quotations
The services included in the Telegram Business subscription (“Business Services”) are listed in the Business Section in official Telegram apps.
From time to time, we may add new items into the Business Services. We may also remove some of the existing Business Services if we are no longer able to provide them for legal or technical reasons.
In addition, some Business Services may become free of charge for all Telegram users in the future or be offered as a separate membership tier.
Qualifications & exceptions
Removal is tied to Telegram no longer being able to provide a service "for legal or technical reasons".
The statements are about what may happen in the future ("may"); they do not say any particular service will be removed or made free.
Not stated here
The current list of Business Services is in the app and is not reproduced in this document.
This section does not say whether removing a service reduces the fee, requires notice, or counts as a "material change" for the notice commitment in section 6.2.
Account & Service Control · Context
Business Services are on major clients such as the official iOS and Android apps, but not necessarily all apps
Business Services are available on major Telegram clients, such as the official iOS and Android apps. Some Telegram apps, whether made by Telegram or by third parties, may not offer all Business Services immediately after they are launched, or at all.
Supporting quotations
Business Services are available on major Telegram clients, such as the official iOS and Android apps.
Some Telegram apps made by Telegram or by third parties may not offer all Business Services immediately after they are launched or at all.
Qualifications & exceptions
The official iOS and Android apps are given as examples of major clients, not a complete list.
Some apps made by Telegram or by third parties may not offer all Business Services right after launch, or at all.
Not stated here
Which specific clients lack which Business Services is not stated.
Account & Service Control · Context
Some Business Services need the latest app version, and others may need it to see your Business content
Some Business Services may require the latest version of the Telegram app on your device. In some cases, the people you interact with also need the latest version to view content you share through Business Services; for example, the location and business hours on your profile may display correctly only for users with an up-to-date version. In general, people you interact with do not need a Telegram Business subscription to view that content.
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Some Business Services may require the latest version of the Telegram application to be installed on your device.
In some cases, users you interact with may also need to have the latest version of the Telegram application installed on their devices in order to be able to view the content you share with them by the use of Business Services.
For example, the location and business hours you add to your profile may be correctly viewed only by users with an up-to-date version of Telegram.
In general, users you interact with will not have to purchase a Telegram Business subscription in order to view the content you share with them by the use of Business Services.
Qualifications & exceptions
The latest-version requirement applies to "some" Business Services and "in some cases" to the other users.
"In general" signals that other users usually do not need a subscription; the text does not list exceptions.
Not stated here
Which Business Services require the latest version is not listed here.
Any exceptions to the general rule that viewers need no subscription are not stated.
Account & Service Control · Context
Automated responses are optional; Telegram tries to make them work but errors can misdeliver or drop messages
Business services include an optional ability to set up automated responses that are sent to users who contact you, within parameters you specify. Telegram says it will take every effort to make the feature work as expected, but technical errors or factors outside its control, such as hardware or network issues, may cause some messages to be delivered incorrectly or not at all.
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Business services include the optional ability to set up automated responses that are sent to users who contact you, within certain parameters that you specify.
We will take every effort to ensure this feature works as expected, however, technical errors or factors outside our control (e.g., hardware or network issues) may cause some messages to be delivered incorrectly, or not be delivered at all.
Qualifications & exceptions
The feature is optional, and responses follow the parameters you specify.
Telegram's commitment is to take "every effort", and the text acknowledges that some messages may be delivered incorrectly or not at all.