Telegram Business is a paid subscription add-on, available in certain countries
Telegram describes the app itself as free. Telegram Business is presented as an additional service that may be available for purchase in certain countries. It is a subscription membership that unlocks features such as automated messages, quick replies, profile customization and chatbot integration.
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Some additional services, such as [Telegram Business](https://telegram.org/blog/telegram-business), may be available for purchase in certain countries
Telegram Business is a subscription membership that unlocks exclusive features and improved functionality like automated messages, quick replies, profile customization and chatbot integration.
Qualifications & exceptions
Availability for purchase is limited to "certain countries".
Not stated here
Which countries can purchase Telegram Business is not stated in this document.
The subscription price is not stated in this document.
Charges & Financial Obligations · Permission or license
Buying Business authorizes recurring monthly or yearly payments until cancelled
By purchasing Telegram Business you agree that you are authorizing recurring monthly or yearly payments to Telegram, charged to the payment method you selected. The authorization continues until the subscription is cancelled, by you or by Telegram. Telegram says it uses third-party payment processors to facilitate purchases.
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By purchasing Telegram Business, you agree that you are authorizing recurring monthly or yearly payments, which will be made to Telegram using the payment method you selected until the subscription is canceled by you or Telegram.
Telegram uses third-party payment processors to securely facilitate purchases of Telegram Business.
Qualifications & exceptions
The authorization lasts until the subscription is canceled by you or Telegram.
Payments are described as made to Telegram using the payment method you selected.
Not stated here
Which payment processors are used is not named.
Whether monthly and yearly plans are both offered, and at what prices, is not stated.
Charges & Financial Obligations · Restriction or exception
A declined payment cancels the subscription unless you provide new payment information
You manage the subscription from the Telegram Business section in your account Settings. If your payment method is declined, you must provide new payment information or the subscription will be canceled. If you provide new information and are successfully charged, the new subscription period is based on the original renewal date, not on the date of the successful charge.
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You can manage your Telegram Business subscription by accessing the Telegram Business section in the Settings of your Telegram account.
If your payment method is declined, you must provide new payment information or your Telegram Business subscription will be canceled.
If you provide new payment information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.
Qualifications & exceptions
Cancellation follows only if you do not provide new payment information after a decline.
Not stated here
How long you have to provide new payment information after a decline is not stated.
Whether Telegram retries a declined payment before canceling is not stated.
Charges & Financial Obligations · Restriction or exception
You bear applicable taxes and fees; payment providers may add commissions and conversion rates
Users in certain regions may have to pay local taxes, which are calculated and added to the total cost of a purchase. Payment providers may apply their own commissions and conversion rates when payments are made in various currencies, which Telegram says is outside its control. Separately, you are responsible for all applicable taxes, data plans, internet fees and other fees associated with your use of Telegram.
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Users in certain regions may be required to pay local taxes, which will be calculated and added to the total cost of a purchase.
Payment providers may apply their own commissions and conversion rates to payments in various currencies. This is outside of Telegram’s control.
You are responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of Telegram.
Qualifications & exceptions
Local taxes apply to users in "certain regions".
The provider commissions and conversion-rate point is about payments in various currencies and is described as outside Telegram's control.
Not stated here
Which regions require local taxes, and the amounts, are not stated.
The amount of any payment-provider commission or conversion rate is not stated.
Charges & Financial Obligations · Restriction or exception
After cancelling you keep access to period end, with no refund; charges are generally nonrefundable
When you cancel, the subscription stays active until the end of the current billing period and you do not receive a refund or credit for the remaining days. At the end of the subscription you lose access to all Telegram Business features. Section 5 repeats this as a general rule: all charges for purchases are generally nonrefundable, and there is no partial refund or credit for cancelling a recurring subscription early; it stays valid until the end of its purchased duration.
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Your subscription will remain active from the time you cancel until the end of your current billing period, and you will not receive a refund or credit for any remaining days in your current billing period.
At the end of your subscription you will lose access to all features associated with Telegram Business.
Generally, all charges for purchases are nonrefundable.
It is not possible to get a “partial refund” or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.
Qualifications & exceptions
Section 5 says "Generally" for nonrefundability; the one refund this document states is the prorated refund if Telegram stops offering subscriptions (section 4.2), covered in a separate card.
Subscriptions bought through a third party may also be subject to that third party's terms (section 3), which are not supplied in this document.
Not stated here
Whether any third-party terms provide refunds for Business subscriptions is not stated here.
The document does not say what other cases, if any, the word "Generally" leaves open.
Charges & Financial Obligations · Context
Subscriptions bought through Apple or Google bill through that third party and follow its terms too
If you obtain a Telegram Business subscription through a third party such as Google Play or the Apple App Store, the purchase may be further subject to that third party's terms, as agreed between you and the third party. For paid services obtained this way, your billing relationship is directly with the third party.
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If you obtain a Telegram Business subscription via a third party (e.g. Google Play, Apple App Store), your purchase may be further subject to the third party's terms as agreed between you and the third party.
For paid services obtained via a third party, your billing relationship will be directly with the applicable third party.
Qualifications & exceptions
This applies when the subscription is obtained via a third party; the examples given are Google Play and the Apple App Store.
The wording is that the purchase "may be further subject to" third-party terms, not that those terms replace Telegram's.
Not stated here
The third party's terms are not supplied or summarized here.
The document does not spell out how the statement that payments are made to Telegram (section 1) fits with a billing relationship directly with the third party.
Charges & Financial Obligations · Company commitment
If Telegram stops offering subscriptions, it cancels yours and refunds the unused prepaid portion
Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond its control or to comply with a legal requirement. In that case it will cancel your subscription and refund the prorated portion of any prepaid subscription fee that equals the remaining unused term.
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Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; in this case we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.
Qualifications & exceptions
The refund applies in the case where Telegram stops offering subscriptions; it is limited to the prorated portion of prepaid fees for the remaining unused term.
This is distinct from a ban for non-compliance (section 4.1), where Telegram says it will not compensate the loss.
Not stated here
When the refund is paid is not stated.
How the refund works for a subscription billed directly by a third party is not stated.
Charges & Financial Obligations · Permission or license
Business was free to Premium subscribers at first; Telegram reserves the right to charge separately later
During an initial phase after launch, Telegram Business is provided complimentary to subscribers of Telegram Premium. After that, Telegram reserves the right to institute a separate charge for Telegram Business services. Elsewhere the terms add that Business features may be included in or bundled with other offerings such as Telegram Premium, in which case your use of Telegram Business is further subject to the Terms of those offerings.
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During the initial phase following its launch, Telegram Business shall be provided complimentary to subscribers of Telegram Premium.
Subsequently, we reserve the right to institute a separate charge for Telegram Business services.
At times, certain Telegram Business features may be included in or bundled with other offerings, such as [Telegram Premium](https://telegram.org/tos#terms-of-service-for-telegram-premium). In such cases, your use of Telegram Business will be further subject to the relevant Terms of those offerings.
Qualifications & exceptions
The complimentary access is limited to subscribers of Telegram Premium and to the "initial phase following its launch".
Telegram "reserve[s] the right" to charge; the text does not say a charge has been or will be introduced on any date.
Where Business features are bundled with another offering such as Premium, that offering's Terms also apply (section 7.1).
Not stated here
How long the initial phase lasts, and whether it has ended, is not stated.
The amount of any separate charge is not stated.
The Premium terms that would also apply are not supplied in this document.
Charges & Financial Obligations · Permission or license
Telegram can change terms and renewal fees; material changes get 30 days' notice and a chance to cancel
Telegram does not expect frequent price changes, but reserves the right to change both these terms and the fees that apply on renewal of your subscription, to reflect factors such as changes to its business, different product offerings or new economic conditions. For material changes it will give no less than 30 days' advance notice by a message to your Telegram account, and you can cancel your subscription before the new fee takes effect.
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While we do not anticipate frequent changes to the price of Telegram Business, we reserve the right to change both these terms and the fees in effect on renewal of your subscription, to reflect factors such as changes to our business, different product offerings, or new economic conditions.
We will give you no less than 30 days' advance notice of any material changes via a message to your Telegram account and you will have the opportunity to cancel your subscription before the new fee comes into effect.
Qualifications & exceptions
The advance-notice commitment is stated for "material changes"; the 30 days is a minimum ("no less than").
The fee change applies to the fee in effect on renewal of your subscription.
The notice is sent by a message to your Telegram account, and the opportunity to cancel runs until the new fee comes into effect.
The listed reasons are examples ("factors such as"), not a closed list.
Not stated here
What counts as a "material" change is not defined.
Whether a change that Telegram does not treat as material comes with any notice is not stated.
When changes to the terms other than fees take effect is not stated.