Personal-use license only; no copying or use of site content or trademarks
Ticketmaster and/or its licensors own the Marketplace and its "Content": all software, content (other than User Content), data and other materials on it. You get a limited, non-exclusive, non-transferable, non-sublicensable license to use the Marketplace and view the Content for personal use only, and only while you comply with the Terms. Beyond that, you may not copy, download or use the Content in any way, and you agree not to act inconsistently with Ticketmaster's ownership. You may not use its trademarks, logos or service marks in any way without prior written permission (requests go to trademarks@ticketmaster.com).
Supporting quotations
The Marketplace, including all software, content (other than User Content, as defined below), data, and other materials on the Marketplace (collectively, our “Content”), is owned by us and/or our licensors.
You agree not to take any actions inconsistent with our ownership interests.
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Marketplace and view our Content, for personal use only, conditioned on your compliance with these Terms.
You may not copy, download, or use our Content in any way.
You may not use our trademarks, logos, and service marks in any way without our prior written permission. To request permission, contact us at trademarks@ticketmaster.com.
Qualifications & exceptions
The no-copy rule sits alongside the viewing license; the Code of Conduct separately allows reproduction only as permitted by law for archival purposes.
Content & IP Rights · Restriction or exception
What you may not post as User Content
Where the Marketplace lets you post, upload or submit content that other users can see ("User Content"), you agree not to publish anything that: is false, unlawful, misleading, defamatory, obscene, pornographic, harassing, threatening, invasive of privacy or publicity rights, abusive, fraudulent or otherwise objectionable; is patently offensive, such as promoting racism, bigotry, hatred or physical harm; constitutes, encourages or instructs illegal activity or creates civil liability or violates any law or securities exchange rules; gives instructions for illegal activities such as weapons, privacy violations or computer viruses; may infringe patents, trademarks, trade secrets, copyrights or other rights, such as pirated music or links to it; is spam, junk mail, chain letters or pyramid schemes; impersonates anyone or misrepresents your affiliation, including with Ticketmaster; is a third party's private information such as addresses, phone numbers, emails or card numbers; contains restricted, password-only or hidden pages or images; or carries viruses, corrupted data or other harmful files.
Supporting quotations
In connection with your use of the Marketplace, you may be able to post, upload, or submit content to be made available on the Marketplace and viewable by other users (“User Content”).
You expressly agree not to post, upload to, transmit, distribute, store, create, or otherwise publish through the Marketplace any User Content that:
Is false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing (or advocates harassment of another person), threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;
Is patently offensive, such as content that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual;
Would constitute, encourage, promote, or provide instructions for an illegal activity or a criminal offense; give rise to civil liability;
or otherwise create liability or violate any local, national, or international law or regulation or the rules of any securities exchange;
Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
May infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party
Constitutes mass mailings or “spamming”, “junk mail”, “chain letters”, or “pyramid schemes”;
Impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including us;
Is private information of any third party, including, without limitation, addresses, phone numbers, email addresses, and credit card numbers;
Contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page); or
Includes or is intended to facilitate viruses, corrupted data, or other harmful, disruptive, or destructive files.
Qualifications & exceptions
"Otherwise objectionable" leaves the category open-ended; what counts is not further defined.
Content & IP Rights · Restriction or exception
You alone are responsible for what you post, and it may not be removable
You alone are responsible for your User Content, and once posted it cannot always be withdrawn. You assume all risks associated with it, including others' reliance on its quality or accuracy and any risks from personal information you disclose. You may not imply that your User Content is sponsored or endorsed by Ticketmaster or any third party. The Terms warn that you may expose yourself to liability if your content is false, misleading or defamatory, violates third-party rights such as copyright, trademark, privacy or publicity rights, is unlawful (including illegal hate speech or pornography), exploits or harms minors, violates or advocates violating any law, or otherwise violates the Terms.
Supporting quotations
You alone are responsible for your User Content, and once posted to the Marketplace, it cannot always be withdrawn.
You assume all risks associated with your User Content, including anyone’s reliance on its quality, accuracy, or reliability, and any risks associated with personal information you disclose.
You may not imply that your User Content is in any way sponsored or endorsed by us or by any third party.
You may expose yourself to liability if, for example, your User Content contains material that is false, intentionally misleading, or defamatory;
exploits or otherwise harms minors; violates or advocates the violation of any law or regulation; or otherwise violates these Terms.
Content & IP Rights · Permission or license
You give Ticketmaster a perpetual, irrevocable license to use your posts for any purpose
By posting, uploading or submitting User Content you grant Ticketmaster a license to access, store, transmit, use, reproduce, create derivative works of, distribute, publicly perform, display, reformat, incorporate into advertisements and other works, promote, archive and modify it, in its sole discretion and for any purpose, in any media now known or later developed. The license is royalty-free, transferable, sub-licensable, assignable, perpetual, worldwide and irrevocable. It includes the right to make your content available to, and pass these rights to, others Ticketmaster contracts with for operating the Marketplace, and to give third parties access to or disclose your content at its sole discretion. Other users may comment on or tag your content. The stated reason is to operate the Marketplace without its actions being legal violations, but the grant itself is not limited to that purpose.
Supporting quotations
In order to operate the Marketplace, we must obtain from you certain license rights in the User Content that you upload so that actions we take in operating the Marketplace are not considered legal violations.
you grant us a license to access, store, transmit, use, reproduce, create derivative works of, distribute, publicly perform, display, reformat, incorporate into advertisements and other works, promote, archive, and modify your User Content in our sole discretion and for any purpose, in any and all media now or hereafter known.
You agree that these rights and licenses are royalty-free, transferable, sub-licensable, assignable, perpetual, worldwide, and irrevocable
include a right for us to make your User Content available to, and pass these rights along to, others with whom we have contractual relationships related to the operation of the Marketplace, and to otherwise permit access to or disclose your User Content to third parties, at our sole discretion.
you agree that other users of the Marketplace may have the right to comment on or tag your User Content.
Qualifications & exceptions
Ending your account does not end this license: it is described as perpetual and irrevocable.
Content & IP Rights · Restriction or exception
Ticketmaster can remove your posts anytime; you promise you hold all rights
To the fullest extent permitted by applicable law, Ticketmaster reserves absolute discretion to remove, screen, edit, omit, modify or delete any of your User Content at any time, for any reason and without notice, and has no obligation to make any of it available. By posting, you represent and warrant that you have all rights, licenses, consents and permissions needed to grant the license, including written permission from every identifiable person in your content to use their name and likeness, and that your content will not contain copyrighted or other proprietary material unless you have permission or are otherwise legally entitled to post it.
Supporting quotations
To the fullest extent permitted by applicable law, we reserve the right, and have absolute discretion, to remove, screen, edit, omit, modify, or delete any of your User Content at any time, for any reason, and without notice, and you agree that we have no obligation to make available any of your User Content.
you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power, and/or authority necessary to grant the rights granted herein for your User Content, including the written permission of every identifiable person in your User Content to use that person’s name and likeness.
You agree that your User Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.
Content & IP Rights · Procedure
How to report copyright infringement on the Marketplace
If you believe in good faith that material uploaded to or appearing on the Marketplace infringes your copyright, you may send a written notification to Ticketmaster's copyright agent under 17 USC § 512(c) of the Digital Millennium Copyright Act (DMCA). It must include: your (or your agent's) physical or electronic signature; identification of the copyrighted work (or a representative list if several); identification of the allegedly infringing content with enough information to locate it; your name, address, phone number and email; a statement of your good-faith belief that the use is not authorized by you, your agent or the law; and a statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the copyright owner. Notices go to Ticketmaster LLC at copyrightofficer@ticketmaster.com. False claims may be penalized under the DMCA.
Supporting quotations
If you believe in good faith that any text, graphics, photos, audio, videos, or other materials or works uploaded, downloaded, or appearing on the Marketplace infringes your copyright, you may submit a notification to our copyright agent in accordance with 17 USC § 512(c) of the Digital Millennium Copyright Act (the “DMCA”), by providing the following information in writing:
Your (or your agent’s) physical or electronic signature.
Identification of the copyrighted work on the Marketplace that is claimed to have been infringed (or a representative list if multiple copyrighted works are included in one notification).
Identification of the content that is claimed to be infringing or the subject of infringing activity, including information reasonably sufficient to allow us to locate the content on the Marketplace.
Your name, address, telephone number, and email address.
A statement that you have a good faith belief that use of the content in the manner complained of is not authorized by you or your agent or the law.
A statement that the information in the notification is accurate and, under penalty of perjury, that you or your agent is authorized to act on behalf of the copyright owner.
Notices and counter-notices should be sent to Ticketmaster LLC by emailing to copyrightofficer@ticketmaster.com. False claims may be penalized under the DMCA.
Qualifications & exceptions
The DMCA (17 USC § 512) is an external law; this source supplies only the items Ticketmaster lists, not the statute itself.
Content & IP Rights · Procedure
Counter-notices and termination of repeat infringers
If you believe in good faith that a copyright notice was wrongly filed against you, you may send Ticketmaster a counter-notice stating the items required by sections 512(g)(2) and (3) of the DMCA, to the same copyrightofficer@ticketmaster.com address. Ticketmaster's policy is to terminate, in appropriate circumstances, the Marketplace access rights of repeat infringers.
Supporting quotations
If you believe in good faith that a Notice has been wrongly filed against you, you may send us a counter-notice which states the items required by sections 512(g)(2) and (3) of the DMCA.
Notices and counter-notices should be sent to Ticketmaster LLC by emailing to copyrightofficer@ticketmaster.com.
It is our policy to terminate, in appropriate circumstances, repeat infringers’ access rights to the Marketplace.
Qualifications & exceptions
"Sections 512(g)(2) and (3)" refers to the external DMCA statute, not to a section of these Terms.
Not stated here
The counter-notice contents required by the DMCA are not listed in this source.
What counts as a repeat infringer or "appropriate circumstances" is not defined.