US Terms of Use

Ticketmaster · agreement dated August 12, 2025 · Official agreement

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2 of 51 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

No scraping, reverse engineering, hacking, deep linking or overloading the site

While using any part of the Marketplace you agree not to do or attempt any of the following: violate any applicable law; submit malicious software or material that may compromise security; link to any page other than the home page URL, or deep link for any purpose unless Ticketmaster authorizes it in writing; frame, mirror, scrape or crawl any part of the Marketplace or Content, or create tools or let others do so; modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any part of the Marketplace, including tickets and the algorithms or barcodes used to produce them; remove proprietary notices; impose what Ticketmaster in its sole discretion views as an unreasonable or disproportionately large load on its infrastructure, alone or in a group; reproduce, distribute or create derivative works of the Marketplace or Content, including tickets, except as the law permits for archival purposes; commit a brute force attack; circumvent any security or access control; use the Marketplace to collect information about other users or send spam; manipulate identifiers or disguise the origin of any interaction; or prevent or inhibit others' use.

Supporting quotations

You agree that you will not do or attempt any of the following while using any portion of the Marketplace:
Violate any applicable law or regulation.
Submit any software or other material that is malicious in nature or that may compromise the Marketplace’s security.
Link to any portion of the Marketplace other than the URL assigned to the home page.
Frame, mirror, scrape, or crawl, any part of the Marketplace including any Content or create any tools or allow others to do the same.
Modify, adapt, sub-license, translate, sell, reverse engineer, decompile, or disassemble any portion of the Marketplace, including any tickets or underlying algorithms or barcodes used on or in the production of tickets
Remove any copyright, trademark, or other proprietary rights notices contained on the Marketplace.
Take any action that may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure, whether acting alone or in a group.
Reproduce, modify, display, publicly perform, distribute, or create derivative works of the Marketplace or the Content, including any tickets, except as permitted by law for archival purposes.
Commit a brute force attack against the Marketplace.
Circumvent any security measure, access control system, or other technological control or measure on the Marketplace.
Use the Marketplace to collect information about other users or to send spam.
Manipulate any identifiers or disguise the origin of any interaction with the Marketplace.
Prevent or inhibit the use of the Marketplace by others.
Deep link to the Marketplace for any purpose, unless authorized in writing by us.

Qualifications & exceptions

  • Attempting a listed act is prohibited as well as doing it.

Security & Safeguards · Restriction or exception

You bear the risk of activity and ticket losses on your account

You must keep your account secure and not share your information or login credentials. You are solely responsible for all access to, use of, activity by and purchases made using your account, and you must make sure the password you use with your email address to sign in here is unique to this account and not used on any other site. Ticketmaster says it is not responsible for tickets accessed, transferred or resold from your account because of a lack of secure login credentials. Contact Ticketmaster right away if you think your password or account may be compromised or you notice unauthorized use.

Supporting quotations

You are responsible for keeping your account secure and for protecting your information—don’t share your information or login credentials with others.
You are solely responsible for all access to, use of, activity by, and purchases made using your account.
You are responsible for ensuring the password used in conjunction with your email address is unique to your account and not used on any other online sites.
We are not responsible for tickets that are accessed, transferred, or resold from your account due to a lack of secure login credentials.
right away if you think your password or account may have been compromised, or if you notice unauthorized use of your account.

Qualifications & exceptions

  • The disclaimer is tied to losses "due to a lack of secure login credentials"; it does not by its words cover every unauthorized access.

Not stated here

  • What Ticketmaster does after you report a compromise is not stated here.