Rewards Policy

TikTok · agreement dated January 22, 2026 · Official agreement

Read the agreement

15 of 57 cards in Account & Service Control

Account & Service Control · Restriction or exception

You must be at least 18, or the age of majority if that is older

To take part in Rewards Programs and receive Rewards you must be at least 18 years old, or the age of majority in your jurisdiction if that is older.

Supporting quotations

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is older) to take part in Rewards Programs and receive Rewards.

Qualifications & exceptions

  • Whichever is older: 18 or the age of majority in your jurisdiction

Not stated here

  • The eligibility list in section 1 words the age rule as 18 "or the age of majority in your jurisdiction" without the words "whichever is older"; the text does not say which wording governs if they differ.

Account & Service Control · Restriction or exception

To take part you must be 18 or older, hold an active account and meet any program-specific criteria

To participate in a Rewards Program you must meet each listed condition. For individuals, that includes being at least 18 years old (or the age of majority in your jurisdiction), having an active account on the Platform, and meeting any additional eligibility criteria set out in the program-specific provisions or program-specific pages.

Supporting quotations

To participate in a Rewards Program, you must:
For individuals, be at least 18 years old (or the age of majority in your jurisdiction).
Have an active account on the Platform.
Meet any additional eligibility criteria for the Rewards Program, as set out in the relevant Rewards Program-specific provisions and/or in the Rewards Program-specific pages.

Qualifications & exceptions

  • Each listed requirement must be met; the list is introduced with "you must"

Not stated here

  • The introduction states the age rule as 18 or the age of majority "whichever is older"; this list omits those words, and the text does not say which governs if they differ.
  • The list says "For individuals" but does not say whether anyone other than individuals may take part or what applies to them.
  • The additional criteria in program-specific provisions and pages are not supplied.

Account & Service Control · Restriction or exception

Staff of TikTok USDS Joint Venture or TT Commerce & Global Services, and government accounts, cannot take part

You cannot take part if you are an employee, officer or contractor of TikTok USDS Joint Venture or TT Commerce & Global Services or its affiliates. You also must not use a government and public interest account to participate.

Supporting quotations

Not be an employee, officer or contractor of TikTok USDS Joint Venture or TT Commerce & Global Services or its affiliates.
Not use a government and public interest account for participating.

Qualifications & exceptions

  • Both are stated as things you must "Not" be or do to be eligible

Not stated here

  • "Government and public interest account" is not defined in this source.

Account & Service Control · Restriction or exception

You must not be in breach, or suspected breach, of the program terms or other policies

To be eligible you must have complied with all relevant obligations and must not be in breach, or suspected breach, of the Rewards Program Terms, the Terms of Service, the Community Guidelines or any other applicable policies. A suspected breach is enough to fail this condition; the text does not require a confirmed breach.

Supporting quotations

Have complied with all relevant obligations and not be in breach or suspected breach of the Rewards Program Terms
or any other applicable policies.

Qualifications & exceptions

  • "Suspected breach" is enough; no confirmation step is stated here

Not stated here

  • The text does not say who decides what counts as a suspected breach or how a suspicion is reviewed.
  • "Any other applicable policies" are not identified.
  • The Terms of Service and Community Guidelines are linked but not supplied.

Account & Service Control · Restriction or exception

You must take part yourself, with your own account and without help from others or computers

You must participate independently: complete the missions or activities in the Rewards Program yourself, with your own TikTok account, and without the help of third parties, computers or otherwise.

Supporting quotations

Participate in the Rewards Program independently, which means you complete the missions or activities in the Rewards Program by yourself (with your own TikTok account) and without the help of third parties, computers or otherwise.

Qualifications & exceptions

  • Stated as a condition of eligibility

Not stated here

  • The text does not say what tools, if any, count as "computers or otherwise" help.

Account & Service Control · Procedure

Program-specific provisions say who can join, how, which Rewards and how to receive them

The relevant Rewards Program-specific provisions include information and instructions on who is eligible to participate, how to participate, what Rewards are available and how you may receive them. The summary says those provisions tell you what Rewards are available and what you must do to receive them.

Supporting quotations

The relevant Rewards Program-specific provisions will include information and instructions on who is eligible to participate, how to participate, what Rewards are available, and how you may receive them.
Rewards Program-specific provisions will tell you what Rewards are available and what you must do to receive them.

Not stated here

  • The program-specific provisions are not supplied, so the details they set are unknown.

Account & Service Control · Context

Examples of what programs may require: collect Virtual Items, complete activities, refer friends or create content

The policy gives examples of what some Rewards Programs may do. They may require you to collect a number of Virtual Items such as Points; require you to complete activities, such as predefined activities or actions (an "Engagement Action") or referring friends who create a new account through a referrer's code or link and, where applicable, complete certain Engagement Actions afterwards (a "Referral Program"); and/or reward you for your popularity or for creating content on the Platform.

Supporting quotations

For example, some Rewards Programs may:
Require you to collect a certain number of Virtual Items, such as Points
Require you to complete certain activities, like:
Completing predefined activities or actions
Referring friends who create a new account on the Platform via a referror's code or link, and where applicable, those friends complete certain Engagement Actions after account creation
Reward you for your popularity and/or for creating content on our Platform.

Qualifications & exceptions

  • These are examples of what "some" programs "may" do, not requirements of every program

Not stated here

  • Virtual Items and Points are defined in the Virtual Items Policy, which is not supplied.
  • The text does not say how referral Rewards are shared between the person who refers and the friend who joins.

Account & Service Control · Permission or license

TikTok may investigate suspected breaches and deny or suspend access meanwhile, even without notice

TikTok may investigate any suspected breach of the Rewards Program Terms, the program-specific provisions, the Terms of Service or the Community Guidelines. While it does, it may deny or suspend your access to some or all features of a Rewards Program, including any Reward, including without prior notice to you, depending on how serious the suspected breach is.

Supporting quotations

We may investigate any suspected breach of the Rewards Program Terms
we may deny or suspend your access to some or all the features of a Rewards Program (including any Reward), including without prior notice to you, depending on the seriousness of the suspected breach.

Qualifications & exceptions

  • A suspected breach is enough; no finding of breach is required before access is suspended
  • Depends on the seriousness of the suspected breach

Not stated here

  • The text does not say how long an investigation can last or how you would learn of its outcome.
  • The Terms of Service and Community Guidelines are linked but not supplied.

Account & Service Control · Permission or license

TikTok may disable, suspend or end your access, including Rewards you already received, on listed grounds

TikTok may temporarily or permanently disable, suspend or terminate your access to a Rewards Program, the Rewards (including Rewards you have received) or related product features and services if one of the listed grounds applies. The first ground is that TikTok is required to do so for legal, regulatory, risk management or security reasons. The section summary says TikTok USDS Joint Venture can take action against you if you break the rules, which may include ending your access to Rewards Programs and/or Rewards.

Supporting quotations

We may temporarily or permanently disable, suspend, or terminate your access to a Rewards Program, the Rewards (including Rewards you have received), or Rewards Program-related product features and services if:
We are required to do so for legal, regulatory, risk management or security reasons;
which may include terminating your access to Rewards Programs and/or Rewards

Qualifications & exceptions

  • The reach includes "Rewards you have received", not only future Rewards

Not stated here

  • The text does not say what happens to the value of a Reward already received if access to it is terminated.

Account & Service Control · Permission or license

Access can end for material or repeated breach, or if TikTok has grounds to believe you are about to breach

TikTok may disable, suspend or terminate access if it determines you are in material or repeated breach of the Rewards Program Terms, the program-specific provisions, the Terms of Service or the Community Guidelines, or if it has grounds to believe you are about to breach them. The second ground looks at an expected future breach, not one that has happened.

Supporting quotations

We determine that you are in material or repeated breach of the Rewards Program Terms, applicable Rewards Program-specific provisions, or our Terms of Service
We have grounds to believe that you are about to breach the Rewards Program Terms, applicable Rewards Program-specific provisions, or our Terms of Service

Qualifications & exceptions

  • One ground requires "material or repeated" breach; the other only "grounds to believe" a breach is coming

Not stated here

  • The text does not say what grounds are enough to believe a breach is about to happen.
  • The Terms of Service and Community Guidelines are linked but their text is not supplied here, so this card cannot say what counts as a breach of them.

Account & Service Control · Permission or license

Access can end for suspected tampering or for content that infringes rights or violates law

TikTok may disable, suspend or terminate access if it has grounds to believe you have tampered, or tried to tamper, with the process or operation of a Rewards Program, or if your content or participation infringes or interferes with the rights of others or violates applicable laws or regulations.

Supporting quotations

We have grounds to believe that you have tampered with, or have attempted to tamper with, the process or the operation of a Rewards Program;
Your content or participation in a Rewards Program infringes or interferes with the rights of others or violates applicable laws or regulations; or

Qualifications & exceptions

  • Tampering ground rests on TikTok having "grounds to believe"

Not stated here

  • The text does not say who decides whether content infringes rights.

Account & Service Control · Permission or license

Access can end for low quality material, or for situations TikTok believes reflect unfavorably on you or it

TikTok may disable, suspend or terminate access if it believes you have posted material that is low quality, that restricts or inhibits another person from using TikTok, or that may expose TikTok USDS Joint Venture, its affiliates, service providers and business partners (including TT Commerce & Global Services and its affiliates) and their officers, directors, employees, agents and advisors, or TikTok's users, to any harm or liability of any type. TikTok may also act immediately, temporarily or permanently, to deny, suspend or terminate access to a program or to Rewards you have received if it believes you are involved in any situation or occurrence that reflects unfavorably upon you or TikTok USDS Joint Venture or its affiliates, service providers and business partners, including the Platform or the program.

Supporting quotations

We believe that you have posted material that is low quality, or which restricts or inhibits any other person from using TikTok
to any harm or liability of any type.
We may also immediately, temporarily or permanently deny, suspend or terminate your access to a Rewards Program or Rewards that you have received if we believe that you are involved in any situation or occurrence which reflects unfavorably upon you or TikTok USDS Joint Venture

Qualifications & exceptions

  • Both grounds depend on what TikTok "believes"
  • The unfavorable-situation ground allows immediate action

Not stated here

  • "Low quality" and "reflects unfavorably" are not defined, and the second ground is not limited to anything you posted or did in the program.

Account & Service Control · User right or choice

TikTok will tell you of suspension where appropriate and legally permissible; you can appeal through a violation notice

Where appropriate and legally permissible, TikTok says it will tell you if it suspends or terminates your access to a Rewards Program. If you think it made a mistake, you can appeal by following the appeal instructions on the Community Guidelines violation notice or the LIVE Monetization Guidelines violation notice, as applicable.

Supporting quotations

Where appropriate and legally permissible, we will tell you if we suspend or terminate your access to a Rewards Program.
If you think we have made a mistake in suspending or terminating your access to a Rewards Program, then you can appeal by either following the instructions to appeal on the Community Guidelines violation notice or LIVE Monetization Guidelines violation notice (as applicable).

Qualifications & exceptions

  • Notice is promised only "where appropriate and legally permissible"

Not stated here

  • The appeal path is described only through a violation notice under the Community Guidelines or LIVE Monetization Guidelines; the text does not say how to appeal if you did not receive such a notice.
  • The text does not say who reviews an appeal or how long it takes.

Account & Service Control · Permission or license

TikTok may end or suspend a Rewards Program for any reason

TikTok may terminate or suspend a Rewards Program, in part or in full, for any reason, including changes in circumstances beyond its reasonable control, technical problems that cannot be resolved within a reasonable time, or changes in law, a court decision or a regulator's decision that prohibit the program in part or in full. The section summary also says it may terminate or suspend a program under certain circumstances.

Supporting quotations

We may terminate or suspend a Rewards Program (in part or in full) for any reason, including for the following:
There are changes in circumstances beyond our reasonable control;
There are technical problems with a Rewards Program that cannot be resolved within a reasonable time; or
Where changes in relevant law, a court decision or a decision by a regulatory authority prohibits a Rewards Program in part or in full.
We may also terminate or suspend a Rewards Program under certain circumstances.

Qualifications & exceptions

  • "For any reason": the listed items are examples

Not stated here

  • The summary says "under certain circumstances", but the body says "for any reason"; the body is broader.

Account & Service Control · User right or choice

You may end your participation at any time and may be given a chance to receive accrued Rewards

You may end your participation in a Rewards Program at any time. If you do, then subject to the Rewards Program Terms and this policy, you may be given an opportunity to receive any accrued Rewards you are still eligible to receive. The wording is "may be given", not a guarantee, and Rewards still expire two years after first eligibility unless program-specific provisions say otherwise.

Supporting quotations

You may end your participation in a Rewards Program at any time.
you may be given an opportunity to receive any accrued Rewards you are still eligible to receive.
You may choose to end your participation in a Rewards Program at any time.
Unless the Rewards Program-specific provisions state otherwise, your ability to receive a Reward will expire two (2) years from the date you are first eligible to receive it.

Qualifications & exceptions

  • "May be given an opportunity": not a promise to pay accrued Rewards

Not stated here

  • The text does not say which accrued Rewards you would still be eligible for or how you would receive them.