Campaign Terms & Conditions

TikTok · Official agreement

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11 of 28 cards in Account & Service Control

Account & Service Control · Company practice

You may be enrolled in Campaigns automatically or by invitation, with no obligation to do anything

TikTok USDS Joint Venture campaigns run from time to time on the platform, and you may be auto-enrolled in them or invited to join. In a Campaign you can complete missions or activities to receive Points and/or Rewards and may rank on a leaderboard. Being enrolled does not obligate you to do anything, but your participation in, and access to, a Campaign is subject to these Campaign Terms.

Supporting quotations

you may be auto-enrolled in, or invited to join, TikTok USDS Joint Venture campaigns
complete missions or activities to receive Points
Being enrolled in a Campaign does not obligate you to do anything, but your participation in, and access to, a Campaign is subject to these terms

Qualifications & exceptions

  • Points are defined in the Virtual Items Policy and Rewards in the Rewards Policy, both of which are only linked here.

Not stated here

  • The Virtual Items Policy and Rewards Policy are not part of this document, so what counts as Points or Rewards is not stated here.

Account & Service Control · User right or choice

You may opt out of any Campaign you do not wish to take part in

The document says you may opt out of any Campaign that you do not wish to participate in, and points to a later section for how to opt out.

Supporting quotations

You may opt out of any Campaign that you do not wish to participate in

Not stated here

  • How to opt out is not stated in this sentence; it refers to details elsewhere in the document.

Cross-references

Account & Service Control · Permission or license

TikTok USDS Joint Venture can suspend, postpone or end a Campaign at any time without prior notice

TikTok USDS Joint Venture reserves the right to suspend, postpone or cease any Campaign at any time without prior notification.

Supporting quotations

We reserve the right to suspend, postpone or cease any Campaign at any time without prior notification.

Not stated here

  • Whether participants keep Points or Rewards if a Campaign is suspended, postponed or ended early is not stated in this document.

Account & Service Control · Restriction or exception

An older TikTok app version may not give access to all Campaign features and Rewards

You are asked to update the TikTok app to the latest version before taking part in a Campaign. People using an older version may not be able to access all Campaign features, effects and Rewards.

Supporting quotations

Please update your TikTok app to the latest version before participating in a Campaign.
People using an older version of the TikTok app may not be able to access all Campaign features, effects and Rewards.

Account & Service Control · Restriction or exception

Eligibility: 18 or older, compliant with the TikTok User Terms, not a government account, no VPN

You are eligible to take part in a Campaign only if all of the listed conditions are met: you are at least 18 (or the age of majority where you live, whichever is older); you comply with the TikTok User Terms; you are not an employee, officer or contractor of TikTok USDS Joint Venture; your account is not a Government, Politician or Political Party account; and you are not using a VPN or similar tools that obscure or misrepresent your location. A specific Campaign may add or change eligibility requirements.

Supporting quotations

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is older) to participate in TikTok USDS Joint Venture campaigns.
Eligibility Requirements. You are only eligible to participate in a Campaign if:
you are at least 18 years of age (or the age of majority in your residence, whichever is older);
You are in compliance with the TikTok User Terms;
you are not an employee, officer or contractor of TikTok USDS Joint Venture;
your account is not a Government, Politician, and Political Party account; and
you are not using a VPN or similar tools that obscure or misrepresent your location.
Specific Campaigns may have additional or different Eligibility Requirements that you must meet to participate.

Qualifications & exceptions

  • Specific Campaigns may have additional or different Eligibility Requirements that you must meet.
  • Meeting these requirements does not guarantee participation or Rewards (see the card on TikTok's discretion).

Not stated here

  • The age-of-majority test is worded by "jurisdiction" in one place and by "residence" in another; the document does not say which controls if they differ.
  • The document does not say how Government, Politician or Political Party accounts are identified, or how VPN use or location misrepresentation is detected.
  • The TikTok User Terms (the Terms of Service and Community Guidelines) are only linked and are not part of this document, so what compliance with them requires is not described here.

Account & Service Control · Permission or license

Meeting eligibility guarantees nothing; TikTok can deny or end participation and Rewards at its sole discretion

Meeting the Eligibility Requirements does not guarantee that you will take part in a Campaign or be eligible to receive Rewards. TikTok USDS Joint Venture also reserves the right, at its sole discretion, to deny, terminate or suspend your participation in or access to Campaigns, and any Rewards from Campaigns.

Supporting quotations

Meeting Eligibility Requirements will not guarantee your participation in any Campaign or your eligibility to receive Rewards.
TikTok USDS Joint Venture reserves the right to deny, terminate, or suspend your participation in, and/or access to, Campaigns and/or to any Rewards from Campaigns, at our sole discretion.

Not stated here

  • This document does not say whether notice or reasons must be given when this right is used.

Account & Service Control · Restriction or exception

TikTok can end your participation for breaking the User Terms, using bots, multiple accounts or manipulating a Campaign

Under "Our Rights", TikTok USDS Joint Venture may deny, terminate or suspend your participation in or access to any or all Campaigns and Rewards if, in its sole discretion, you: violate or attempt to violate the TikTok User Terms (and, if you are a creator, the Additional Terms & Policies as well); use bots, agents, unauthorized third-party plugins or other methods or technologies not explicitly permitted by it to attempt to fake engagement, collect Points or disrupt a Campaign; actively take part in a Campaign with more than one account in a way that gives you an advantage; or engage in any activity not in the spirit of a Campaign that attempts to unfairly or inappropriately manipulate your chances of collecting a Reward, including collusion, cheating or making promises in exchange for Gifts.

Supporting quotations

TikTok USDS Joint Venture may deny, terminate or suspend your participation in, and/or access to, any or all Campaigns and Rewards if, in TikTok USDS Joint Venture's sole discretion:
you violate, or attempt to violate, the TikTok User Terms and, if you are a creator, the Additional Terms & Policies as well
you use bots, agents, unauthorized third-party plugins, or any other methods or technologies (not explicitly permitted by TikTok USDS Joint Venture) to attempt to fake engagement, collect Points or disrupt a Campaign
you actively participate in a Campaign with more than one account in a way that provides you with an advantage
you engage in any activity not in the spirit of a Campaign that attempts to unfairly or inappropriately manipulate your chances of collecting a Reward (including, but not limited to, collusion, cheating, or making promises in exchange for Gifts)

Not stated here

  • "Gifts" is capitalized but not defined in this document.
  • The document does not say which "methods or technologies" TikTok USDS Joint Venture explicitly permits.

Account & Service Control · Restriction or exception

TikTok can end your participation if you do not engage "actively and positively" or share low-quality content

Another listed ground is that, in TikTok USDS Joint Venture's sole discretion, you fail to perform and engage actively and positively with other users, or otherwise share content that is low quality or that violates or attempts to violate the TikTok User Terms (and, for creators, the Additional Terms & Policies). The consequence is the same as for the other grounds: denial, termination or suspension of your participation, access and Rewards.

Supporting quotations

TikTok USDS Joint Venture may deny, terminate or suspend your participation in, and/or access to, any or all Campaigns and Rewards if, in TikTok USDS Joint Venture's sole discretion:
you fail to perform and engage actively and positively with other users, or otherwise share content that is low quality or violates, or attempts to violate, the TikTok User Terms

Not stated here

  • The document gives no standard for "actively and positively" or "low quality"; the lead-in makes the judgment TikTok USDS Joint Venture's sole discretion.

Account & Service Control · Restriction or exception

TikTok can end your participation over events that reflect unfavorably on it or disparaging comments about it

Two further listed grounds are that, in TikTok USDS Joint Venture's sole discretion, you become involved in any situation or occurrence, on or off the Platform, that could reflect unfavorably upon you or TikTok USDS Joint Venture, or that you make any derogatory or disparaging public statement or comment concerning TikTok USDS Joint Venture or a Campaign. The consequence is denial, termination or suspension of your participation, access and Rewards.

Supporting quotations

TikTok USDS Joint Venture may deny, terminate or suspend your participation in, and/or access to, any or all Campaigns and Rewards if, in TikTok USDS Joint Venture's sole discretion:
you become involved in any situation or occurrence, on or off the Platform, that could reflect unfavorably upon you or TikTok USDS Joint Venture
you make any derogatory or disparaging public statement or comment concerning TikTok USDS Joint Venture or a Campaign

Not stated here

  • Neither ground is defined: the document does not say what "reflect unfavorably" covers or what counts as "derogatory or disparaging".

Account & Service Control · Company practice

Leaderboard Points may contain errors until TikTok confirms official results after the Campaign ends

Points shown on Campaign leaderboards may not be fully accurate and may contain inadvertent errors. Once each Campaign ends, TikTok USDS Joint Venture says it will confirm the accuracy and integrity of the Points totals and display the official results.

Supporting quotations

the Points displayed on Campaign leaderboards may not be fully accurate and may contain inadvertent errors
Once each Campaign ends, TikTok USDS Joint Venture will confirm the accuracy and integrity of the Points totals and display the official results.

Not stated here

  • This document does not say how long after a Campaign ends the official results are shown, or how a participant can raise a concern about a Points total.

Account & Service Control · User right or choice

Opt out of a Campaign with the "Opt Out" link once it has started; you then lose that Campaign's Rewards

If you do not wish to participate in a Campaign you are eligible for, or you object to your information being displayed on the Campaign page, you can opt out by clicking the "Opt Out" link on any Campaign page once the Campaign has started. After you opt out, you are not eligible for the Rewards associated with that Campaign.

Supporting quotations

If you do not wish to participate in a Campaign that you are eligible for, or you object to the display of your information on the Campaign page
you can opt out by clicking the "Opt Out" link on any Campaign page once the Campaign has started
Once you have opted out, you will not be eligible for Rewards associated with the Campaign.

Qualifications & exceptions

  • The Opt Out link is described as available once the Campaign has started.
  • Opting out ends eligibility for that Campaign's Rewards.

Not stated here

  • The document does not say how to opt out before a Campaign has started, even though participants can be enrolled automatically.
  • It states that Rewards eligibility ends on opting out but does not say whether Points or other benefits already collected are kept.

Cross-references